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Customer Sales Associate remote jobs - 3,443 jobs

  • Customer Service Representative (Remote)

    Puffy

    Remote job

    Customer Support Associate Compensation: Base Pay: $21.00 - $22.50 / hour Total Compensation: Top performers exceed $31.50/hour + Uncapped bonuses What this means: Uncapped earning potential with a proven 40%+ uplift for high performers. Puffy is looking for an elite Customer Support Associate to join our fast-growing eCommerce/DTC brand. This role is for a strategic problem-solver who is skilled in empathetic communication and handling complex customer issues, ready to use AI as an unfair advantage to deliver legendary customer experiences. Responsibilities: Own the Customer Relationship: Respond to and own customer issues from first contact to final resolution, providing the foundation for Puffy's award-winning customer experience. Become Our On-Site Brand Champion: Utilize autonomy and advanced tools to manage customer interactions, provide thoughtful solutions, and maintain Puffy's brand reputation. Engineer a Seamless Customer Experience: Manage the flow of customer feedback, keeping meticulous records and providing key insights to the organization. Utilize AI Co-pilot: Partner with our proprietary AI co-pilot to automate routine inquiries, allowing focus on strategic problem-solving and creating exceptional customer experiences. Leverage Modern Support Stack: Architect a modern customer experience using tools like Zendesk, Gorgias, or Freshdesk across an e-commerce platform like Shopify. Command High Volume Inquiries: Confidently manage a high volume of customer inquiries. Ideal Profile: 1-2+ years of proven customer support expertise in fast-paced, high-stakes environments Master of professional communication with ability to command high volume inquiries Fast and accurate typist: 50+ WPM required Proficient in modern support systems: Zendesk, Gorgias, or Freshdesk on Shopify Excited by technology and sees AI as a partner that enhances skills The Puffy DNA We're restless, perpetually hungry, and fast-paced, driven by an unwavering belief that we can outperform any competitor - regardless of their size. Be the Owner: We don't hire employees; we welcome owners. You're accountable for results, not activity. Execute with Urgency: We thrive in high-stakes environments by making thoughtful decisions quickly and acting decisively. Demand Excellence: We solve the hard problems that others can't, pushing the boundaries of our craft. Go All-In: When the mission demands it, we rally as one team to cross the finish line. โœจ Your Total Compensation & Benefits ๐Ÿ’ฐ Compensation: Base: $21-$22.5/hour + unlimited and uncapped bonus earning potential ๐Ÿฅ Health & Protection: Comprehensive medical, dental, and vision insurance ๐ŸŒด Time Off: Generous Paid Time Off (PTO) + US Public holidays ๐Ÿ’ผ Work Environment: Access to AI-native tool stack Learning & development opportunities International team collaboration (14+ nationalities) โœ… Other Benefits: 401(k) with Company Match Free Puffy mattress after 6 months $1,000 Puffy/Halo Board store credit after 1 year Ready to Shape Your Story? Click "Apply" and take the first step.
    $21-22.5 hourly 3d ago
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  • Customer Service Representative

    Leeds Professional Resources 4.3company rating

    Remote job

    We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Pay $18/HR (Monday-Friday Day Shift) Work Environment: In-office training for 10 weeks. After successful training this position will become work from home. Additional Info: Must have reliable transportation and home internet access Must have Long Term Care, Medicare, or Medicaid experience for this role Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Excellent communication skills and Microsoft Office Suite
    $18 hourly 4d ago
  • Bilingual Customer Service Rep (Local-REMOTE)

    Amerit Consulting 4.0company rating

    Remote job

    OVERVIEW: Our client, a US Fortune 1,000 company and a major process services provider to Government Health and Human services agencies in the US, seeks an accomplished โ€œBilingual Customer Service Rep (Local-REMOTE)โ€ Bilingual Customer Service Rep (Local-REMOTE) Location: Rancho Cordova, CA ( Full address : 3130 Kilgore Road, Rancho Cordova, CA 95670) Duration: 3-4 months+ Contract with high possibility of extension!!! Pay rate: $20.25/hr on W2 Note: Initial Training will be ONSITE, after training, the candidate is allowed to work remotely. Work from home will be allowed. Work schedule is 9-6pm PST. Bilingual fluency in English and one of these commonly spoken languages: Spanish, Japanese, Thai, Laotian, Mandarin, Cantonese, Cambodian, Korean, Russian, Vietnamese, Tagalog, and Armenian. Equipment will be provided by the client, however the candidate needs to have High speed wired internet connection to work REMOTELY. JOB DESCRIPTION: One year of experience in the field or related area. High School diploma, GED, or equivalent certification. Computer literacy with the ability to quickly learn new software programs. Demonstrated ability to follow procedures and meet quality and production standards set for the position or equivalent. excellent organizational, interpersonal, written, and verbal communication skills; ability to perform comfortably in a fast-paced, deadline-oriented work environment. Ability to successfully execute many complex tasks simultaneously. Ability to work as a team member, as well as independently; and computer literacy with the ability to quickly learn new software programs. Preferred qualifications include experience in a health or human services field dealing with the public in a call center environment. JOB RESPONSIBILITIES: Responds to inbound 800-line calls and completes outbound support calls, provides responses to questions, and in specific instances, refers callers to the appropriate supervisor, county or state agency representatives for service and/or when problems or concerns occur. Assists beneficiaries by completing enrollment transaction request transactions, as applicable. Maintains updated knowledge of the Client program, including its policies and procedures as referenced in the employee manual and other policies adopted by corporate, the project and/or client and as referenced in desk procedures for the position. Maintains knowledge of contract compliance provisions of the project and meets those provisions that are applicable to this job position. Follows policies and procedures applicable to the position. Recruiter Contact Info Gurjant Singh Phone: ************ Email: ********************************** ************************ I'd love to talk to you if you think this position is right up your alley, and assure prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you. Company Overview: Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally: as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with a service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients' businesses forward. Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Applicants with criminal histories are considered in a manner that is consistent with local, state and federal laws.
    $20.3 hourly 2d ago
  • Customer Success Specialist

    Tenant Inc.

    Remote job

    WHY TENANT At Tenant, Inc., we're modernizing the self-storage industry through intuitive technology and customer-first solutions. You'll work alongside thoughtful, driven teammates who value ownership, collaboration, and growth. This role offers hands-on exposure to customer success in a fast-growing SaaS environment and the opportunity to build a strong foundation for a long-term career in Customer Success. JOB SUMMARY The Customer Success Manager plays a key role in supporting customer adoption, satisfaction, and retention. This position partners closely with senior Customer Success, Sales, Product, and Support teams to ensure customers receive timely guidance, proactive support, and consistent value from the Tenant platform. This role is ideal for someone who is customer-centric, organized, eager to learn, and excited to grow within a SaaS customer success organization. You will support a mix of small to mid-market and select high-touch customers while developing the skills needed to manage more complex accounts over time. KEY RESPONSIBILITIES Customer Ownership & Retention Support Manage revenue retention, engagement plans and flag at-risk in assigned customer base. Support a portfolio of customers by serving as a day-to-day success contact. Monitor customer engagement, usage, and health indicators to identify potential risks or opportunities. Participate in customer check-ins, QBR preparation, and follow-ups under the guidance of senior team members. Support renewal and expansion efforts by reinforcing product value and customer outcomes. Customer Success Execution Assist with onboarding activities to help customers successfully launch and adopt the Tenant platform. Guide customers through product features, workflows, and best practices. Help maintain and update customer success playbooks, templates, and enablement materials. Develop deep familiarity with Tenant's products and act as a trusted product resource for customers. Cross-Functional Collaboration Partner with Sales, Support, Product, and Engineering teams to address customer needs and feedback. Escalate customer issues appropriately and help track resolutions. Assist with customer communications related to product updates or service notifications when needed. Maintain accurate customer records, tasks, and workflows in Monday.com and other tools. Operational Excellence & Learning Track customer health, adoption metrics, and engagement trends. Learn how to interpret customer data and translate insights into action. Support continuous improvement of Customer Success processes and documentation. Assist with support overflow or customer inquiries during peak periods. TEAM & CULTURE Build strong working relationships across a collaborative, mostly remote team. Demonstrate a customer-first mindset, accountability, and eagerness to learn. Participate in team meetings, training sessions, and professional development opportunities. Contribute positively to a culture of growth, feedback, and shared success. QUALIFICATIONS & EXPERIENCE 1-3 years of experience in a customer-facing role (Customer Success, Support, Account Management, Sales, or similar), preferably in a SaaS environment. Strong interest in Customer Success, customer experience, and technology. Excellent communication skills-written, verbal, and interpersonal. Highly organized with the ability to manage multiple tasks and priorities. Comfortable working with data and learning how to use metrics to guide decisions. Experience with tools like Zendesk, Monday.com, CRM systems, or similar platforms is a plus. Curious, proactive, and motivated to grow into a more senior Customer Success role over time. Tenant, Inc. is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. #CSMJobs, #StartupCareers, #Mondaydotcom, #Zendesk#NowHiring #CustomerSuccess #CustomerSuccessManager #SaaSJobs #CustomerExperience #CustomerRetention #TechCareers #B2BSoftware #PropTech #SelfStorage #GrowthCareer #EarlyCareerJobs #RemoteJobs #CustomerFirst
    $39k-67k yearly est. 3d ago
  • Remote Customer Service Representative - Product Testing

    Glocpa

    Remote job

    We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
    $32k-42k yearly est. 60d+ ago
  • Customer Experience Advocate

    Cymbiotika

    Remote job

    At Cymbiotika, we believe that wellness starts with trust. That's why we're committed to creating supplements that are not only effective but also transparent. From the moment you pick up one of our products, you'll know exactly what's inside-no hidden ingredients, no confusing labels. We take pride in using only the highest-quality ingredients, carefully sourced and backed by science, to ensure you're getting the best of nature and innovation in every supplement. We understand that health is personal, which is why our supplements are designed to work with your body, not against it. By focusing on bioavailability and using advanced liposomal delivery systems, we ensure that your body can absorb and use the nutrients to their fullest potential. Our goal is simple: to help you feel your best, with products you can trust, made with ingredients you feel good about. With Cymbiotika, you're not just taking a supplement-you're joining a community of people who value wellness, science, and the power of transparency. We're here to empower you on your journey to better health, every step of the way. We are looking for a motivated and experienced Customer Experience Advocate to join our Cymbiotika team! As a Customer Experience Advocate, you will be tracking all points of customer engagement, addressing customer queries, and identifying ways to improve our customer services. Role Overview As a Customer Experience Advocate, you are the voice of the company, specializing in extensive product knowledge, record keeping, and problem solving. Working alongside multiple departments, you will answer customer questions and concerns with confidence and a positive attitude. Responsibilities: Provide customers with order verification, updates regarding shipment, product availability and pricing. Work closely with cross-functional departments to enhance customer services and brand awareness. Provide analytical and specialized administrative support with general instructions. Inform customers about new products and usage. Analyze customer feedback on new and existing products, as well as preparing reports. Respond to customer queries in a timely and effective manner, via phone, email, or social media. Participate in weekly meetings that are structured to aid in the enhancement of professional development. Maintain accurate records and document all customer service activities and discussions. Requirements: At least 1 year of relevant experience Exceptional communication, collaboration, and problem-solving skills. Exceptional interpersonal skills and a client-centered approach. Great organizational and time management abilities. Proficiency in Google and customer service softwares What We Offer: Welcome Package: Receive a curated selection of Cymbiotika products to kickstart your wellness journey with us at your 45th day. Exclusive Employee Discounts: Enjoy 70% off all products for yourself and 50% off for friends and family. Flexible Fridays: Work from home Fridays to ease into your weekend with balance and flexibility. Catered Team Lunches: Connect with your colleagues over delicious catered lunches every Wednesday. Beverage Perks: Cold brew, coffee, and fridge full of drinks. Snacks: Variety of snacks to keep you fueled. Wellness Facilities: Unwind in our on-site meditation room or recharge with red-light therapy. VIP Access: Enjoy exclusive suite access at Petco Park for San Diego Padres home games. Fitness Perks: Complimentary ClassPass membership for access to fitness classes and wellness activities. Paid Time Off: Enjoy 13 paid company holidays, a generous PTO policy that grows with your tenure, and dedicated sick time to support your health and work-life balance. Comprehensive Health Benefits: Dental, vision, and health insurance plans with 100% employer-paid coverage options. Exclusive Lifestyle Discounts: Special offers through partners like Farmers Insurance, hotels, movie theaters, theme parks, and more. Team-Building Activities: Join regular team outings and events that foster collaboration, creativity, and fun. Retirement Plan: 401(k) plan with matching contributions to help secure your financial future. Community Engagement: Participate in company-sponsored volunteer events and give back to causes that matter.
    $40k-55k yearly est. 4d ago
  • General Liability Associate

    Manning Kass 4.6company rating

    Remote job

    Costa Mesa Hybrid Work Flexibility This role requires a minimum of two in-office days per week, with the flexibility to work remotely for the remainder of the week. Our robust infrastructure ensures seamless communication, collaboration, and access to resources from anywhere. About the Company Manning Kass is a national civil litigation defense firm that stands out from the rest-every case and client matters. Established in 1994 with just sixteen attorneys, we have expanded over the past thirty years to more than 160 attorneys across seven offices, including major economic hubs like New York and Los Angeles. About the Role Our General Liability team represents restaurants, retail stores, and other businesses in a wide range of matters, premises liability, products liability and business litigation. Our practice also encompasses the defense of personal and catastrophic injury claims, and foodborne illness disputes. We are seeking a highly motivated and well-rounded General Liability Associate with at least one (1) year of experience in to join our team. As an associate, you will work closely with experienced litigators and industry-leading partners, gaining hands-on experience in every stage of litigation-from case evaluation and discovery to mediation, arbitration, and trial. We are looking for a driven, intellectually curious attorney eager to make a meaningful impact for our clients while advancing their career in a collaborative and forward-thinking environment. The ideal candidate is highly-motivated, eager to learn, and committed to long-term professional growth. Responsibilities Manage all aspects of written discovery, including drafting and responding to discovery requests, preparing meet and confer letters, and handling discovery-related motions. Take and defend depositions, attend site inspections, and interview witnesses. Appear at court hearings, mediations, and arbitrations. Develop and execute litigation strategies, including case evaluation and risk assessment. Maintain proactive communication with clients throughout litigation. Professional Development Opportunities We are committed to investing in our associates professional growth. Our distinctive "Manning Kass University" training program offers tailored education and development opportunities to help you thrive as a successful lawyer. Opportunity to mediate, arbitrate, and try cases while learning from the firm's experienced ABOTA trial attorneys. Requirements Juris Doctor (J.D.) degree. Active member of the California State Bar in good standing. One (1) year of civil litigation experience. Proven experience in premises liability litigation, ideally in a law firm environment. Strong legal research and writing abilities with keen attention to detail. Company Offers Salary starting at $125,000+. Salary is commensurate with experience. We offer a lucrative and generous bonus structure. Comprehensive benefits package, including medical, dental, vision, disability, life, flexible spending account, and 401K. Pet insurance coverage. Referral program. A company culture that fosters career growth and opportunity. All applications will be treated with the utmost confidentiality.
    $19k-35k yearly est. 4d ago
  • Director, Customer Service IT

    Zendesk Group 4.6company rating

    Remote job

    ## Job DescriptionZendesk is seeking a dynamic and experienced Director of IT Customer Service and Support to lead and develop a high-performing team dedicated to supporting critical customer-facing processes, specifically focusing on the Onboard to Renew (OTR) value stream. The ideal candidate will possess a strong background in customer service technology, have extensive experience delivering business impacting technology, experience deploying and designing AI solutions, and foster collaboration across diverse teams and geographies. This role will also own the technological implementation of Zendesk, our flagship product, for internal use.## What You'll Be Doing:* **Team Leadership**: Lead, mentor, and develop IT teams that support customer service and support applications and processes related to Onboard to Renew. Foster a collaborative culture to encourage high performance across geographically distributed teams. Support and build team cohesiveness, career growth, and experimentation.* **Business Partnership**: Serve as a strategic advisor to business leaders worldwide, ensuring that technology solutions align closely with company objectives. Provide insights and data-driven recommendations to support key company initiatives, enhancing decision-making processes. Business partner engagement and management is a critical strength area for this role.* **System Oversight**: Ensure seamless operation, integration, and enhancement of customer service and support applications to meet changing business needs. Oversee compliance and best practices in customer service systems management for OTR streams.* **AI Integration & Value Stream Enhancement**: Assist our business partners to design and implement scalable, efficient customer service and support processes, with a strong focus on leveraging AI solutions. This includes continuous improvement initiatives that enhance operational efficiency within OTR areas to align with Zendesk's growth strategy.## ## Key Values We UpholdIn this role, you will be guided by our core values:* **Lead with Exceptional Service**: Continuously strive to exceed the expectations of our stakeholders, ensuring that our solutions and interactions reflect a commitment to exceptional service.* **Deliver the Simplest Solution**: Focus on simplicity and effectiveness, prioritizing straightforward and efficient approaches that yield optimal results.* **Take Pride in Our Work**: Exhibit ownership of your deliverables, ensuring that all requirements and documentation reflect high standards of quality and excellence.* **Care for Each Other**: Foster an inclusive team environment where collaboration and mutual respect thrive, understanding that we achieve more when we support one another.## ## What You Bring to the Role:* **Education**: Bachelor's degree in Business, Information Technology, or a related field; an MBA or relevant certification is preferred.* **Experience**: 10+ years of experience in IT customer service, support operations, or related roles, including at least 5 years in a leadership capacity.* **Technical** **Expertise**: Proven experience and knowledge of customer service and support applications supporting OTR processes (e.g., CRM systems, ticketing systems, knowledge base software). Familiarity with key customer service platforms such as Zendesk software is a significant plus.* **AI** **Acumen**: Demonstrated ability to meaningfully apply AI to creatively solve business and technical problems.* **Team** **Development**: Demonstrable experience in building and developing high-performing, globally distributed teams.* **Problem-Solving Skills**: Excellent problem-solving, organizational, and project management skills, with an ability to prioritize and drive projects towards successful completion.* **Interpersonal** **Skills**: Strong interpersonal and communication skills, with a talent for effective collaboration across functions and geographies.* **Agility**: Experience driving scalability in fast-paced, high-growth environments, along with a solid understanding of Agile frameworks with the ability to develop and maintain frameworks and processes that provide clear visibility and transparency of the IT-customer service roadmap and priorities to stakeholders.* **Change** **Management**: Proven ability to drive change and manage complex projects, including platform re-platform initiatives.If you are a visionary leader passionate about customer service processes and technology, and you strive for the best of the best, we invite you to apply and join our vibrant team at Zendesk!## At our organization, we celebrate diversity and inclusion as essential components of innovation and success. We strive to create an environment where every team member can flourish and contribute their unique perspectives. Step into a role that not only challenges you but also drives meaningful impact within our customer service and support operations.If you're ready to elevate your career, contribute to transformative customer service solutions, and embody our core values, we invite you to apply today! We are an equal opportunity employer, committed to cultivating an inclusive environment where all employees can thrive.#LI-GHThe US annualized base salary range for this position is $166,000.00-$248,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.**The intelligent heart of customer experience**Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any #J-18808-Ljbffr
    $42k-53k yearly est. 3d ago
  • Remote Customer Support Specialist

    Talentoma

    Remote job

    Remote Customer Support Specialist (Work From Home) | $3,300-$3,900/month We're hiring Remote Customer Support Specialists to join our growing team. This is a fully remote / work-from-home customer service role focused on handling inbound calls and helping customers with general questions, updates, or basic support needs. You'll be the first point of contact for customers-so clear communication, patience, and a calm, professional tone matter. If you enjoy talking to people, following simple processes, and solving straightforward issues while working independently, you'll feel right at home here. What You'll Do (Key Responsibilities) Answer inbound customer support calls and provide accurate, helpful responses Make occasional outbound calls (appointment reminders, follow-ups, or status updates) Maintain a friendly, patient, and professional tone on every interaction Document call notes and key details accurately using our digital tools and systems Follow step-by-step call handling procedures to keep conversations efficient and consistent Stay connected with your remote team through chats, updates, and scheduled check-ins What We're Looking For (Qualifications) Strong speaking skills, active listening, and clear communication Comfortable using a computer and switching between basic tools (calls, notes, systems) Reliable internet connection and a quiet, distraction-free home workspace Team-minded attitude-willing to ask questions and support others No experience required - paid training is provided Customer service experience (call center, retail, hospitality) is a plus, not required Pay & Benefits Monthly pay: $3,300-$3,900 (based on experience) 100% remote - work from the comfort of home Paid training starting day one Flexible scheduling options (including weekends based on availability) Supportive team culture with approachable managers Growth and advancement opportunities within the company If you're ready to start a remote customer support role with training, flexibility, and a supportive team, apply today. ๐Ÿ“ž๐Ÿ’ป
    $3.3k-3.9k monthly 2d ago
  • Customer Service Representative

    Concero

    Remote job

    We are looking for a dedicated and empathetic Inbound/Outbound Call Center Representative to join our Patient Services team. In this role, you will be responsible for making inbound/outbound calls to an existing patient list to schedule doctor appointments. The ideal candidate will have excellent communication skills, a compassionate approach to patient interactions, and the ability to manage a high volume of calls efficiently. Key Responsibilities: Outbound Calling: Make a minimum of 25 outbound calls per hour to existing patients to schedule doctor appointments. Inbound: Take high volume incoming calls from patients to assist in scheduling doctor appointments. Navigate through multiple applications to answer insurance and account questions. Appointment Scheduling: Accurately book and confirm appointments based on patient availability and doctor schedules with a goal of setting a minimum of 125 appointments per month. Patient Interaction: Engage with patients in a courteous and professional manner, addressing their questions or concerns and providing relevant information about their appointments. Data Management: Update patient information, appointment details, and call outcomes in the company's scheduling and CRM systems. Documentation: Maintain accurate records of patient interactions and appointment status, ensuring all information is entered correctly and promptly. Compliance: Adhere to privacy regulations and company policies regarding patient information and appointment scheduling. Feedback and Improvement: Report any issues or patient feedback to the Call Center Manager to help improve processes and patient satisfaction. Performance: Maintain and exceed company metrics for outbound and inbound calls and appointments set. Qualifications: Experience: Previous experience in a call center or customer service role is preferred, particularly in a healthcare or insurance setting. Training will be provided. Communication Skills: Strong verbal communication skills with a focus on clear, compassionate, and effective patient interaction. Organizational Skills: Excellent organizational skills with the ability to manage multiple tasks and maintain a high level of productivity. Technical Proficiency: Familiarity with scheduling software and CRM systems is a plus; proficiency in data entry and technical aptitude use required. Attention to Detail: High attention to detail to ensure accuracy in scheduling and patient information. Empathy: Ability to approach each call with empathy and professionalism, particularly when dealing with sensitive patient information. Working Conditions: Schedule: Full-time. Flexibility in scheduling may be required based on call volume and patient needs. Hours are Monday-Friday between the hours of 8:30-6:00. There are occasional Saturdays based on Company needs Environment: Remote work environment. Noise Requirements: Must be able to provide and maintain a quiet, distraction-free workspace with zero background noise to ensure clear, professional-quality inbound and outbound calls.
    $26k-34k yearly est. 2d ago
  • Customer Service Specialist

    Net2Source (N2S

    Remote job

    Title: Customer Service Duration: 6+ months (Extension) Shift: 8am - 5pm Qualifications: A combination of formal education such as bachelor's degree, associate's degree with certifications and/or at least 2-4 years of progressive customer service experience Excellent communication skills Excels at interpersonal and relationship management skills Prior experience with the ability to successfully resolve conflict Strong ability to multi-task Some exposure to building products and/or retail industry preferred Developed systems aptitude and Microsoft Office skills SAP experience required Order Management Accept, enter, schedule and maintain orders within SAP Sales Force Order Entry Document Manager (OEDM) Understands and executes all types of order processing (EDI/Business Connections) Verify pricing Respond to inquiries, e.g. inventory availability, production schedule, technical questions, products and policies Ability to build efficient truckloads and schedules in coordination with the traffic department Verify accurate information on ship schedule/OEDM Is a high performer in the CAS Learning Path - achieving agreed upon metrics and demonstrating critical behaviours Can function across all regions and in multiple business groups Understands and correctly provides direction of the Service Advantage for our customer and Sales Team. Communicates, when necessary, with internal departments regarding Credit and Pricing Expedites hot or special orders as agreed upon with sales and supervisor Conflict Management Properly communicates, manages and resolves customer and sales issues in a professional and empathetic manner Address and correct customer service issues, forward issues to appropriate department, continued follow-up through resolution to ensure overall customer satisfaction Collaborate with cross-functional teams to expedite orders Perform backorder coordination/shipping Maintain customer records within all software databases Communicate any schedule delays in customer orders in a timely manner Manage the Return Material Authorization (RMA) process within agreed upon policy, ensuring customer satisfaction, while ensuring guidelines and goals are achieved. Order Management & Customer Service Supply Chain Support Cross train to gain understanding of the functions within Supply Chain to effectively support the overall Siding Products Group. Provide coverage for time off, peak periods and perform at the Learning Path proficient level and as a high performer in all aspects of customer service and related cross trained function(s). Maintain customer records within all software databases Manage the Return Material Authorization (RMA) process within agreed upon policy, ensuring customer satisfaction, while ensuring guidelines and goals are achieved. Is proficient in Salesforce or equivalent computer related skillset Maintain customer records within all software databases Responsibilities: Under the supervision of the Service Center Supervisor located in Malvern, PA (this is not a remote position) or Manager the Customer Service Temp is accountable for establishing a strong customer relationship based on trust and responsiveness to deliver World Class Service to the incumbents' customer base. The CST will accurately process customer orders in an efficient manner to ensure we exceed our customers' expectations. Additionally, the CST will manage multi-part customer complaints/concerns and be empowered to resolve issues in a timely and professional manner. The CST is fully proficient in all aspects of the Learning Path and is knowledgeable across all lines of business and regions. The CST will adhere to policies and procedures currently in place and maintain the required level of service to our customers. The CST works within the parameters as defined by customer service standards and the Service Advantage guidelines. The incumbent must analyse and respond to fluctuating situations and conditions in such a manner that not only meets/exceeds the expectations of our customer but considers the overall impact to the business. Proactively resolves customer problems/issues, exhibiting ownership for our customers. Demonstrates relentless customer service Flexibility in working hours 7:30am - 6pm with some overtime Willingness and ability to work from home during inclement weather or emergency situations - requires home phone line & internet
    $27k-36k yearly est. 4d ago
  • Licensed Customer Service Representative

    Commonwealth Casualty Company

    Remote job

    The Customer Service Representative is responsible for delivering high-quality support to policyholders and prospective customers. This entry-level role ensures a positive customer experience by answering questions, resolving issues, processing policy updates, and providing accurate information in a timely and professional manner. Duties and Responsibilities: ยท Manage multiple tasks and priorities while efficiently navigating various systems to perform job functions. ยท Demonstrate a strong understanding of company procedures, processes, tools, and systems. ยท Take full ownership of customer accounts during the review and servicing process. ยท Maintain accurate internal records by archiving all necessary documentation and evidence. ยท Develop and maintain strong knowledge of company products, pricing, underwriting guidelines, and policy features. ยท Receive, investigate, and respond to all customer inquiries, concerns, and complaints in a timely and professional manner. ยท Request, track, and follow up on any missing or required information from customers. ยท Provide accurate quotations, pricing details, and policy information to new and existing customers. ยท Successfully complete the sales process in accordance with the company's regulatory requirements. ยท Answer incoming calls promptly, professionally, and courteously while maintaining excellent customer service standards. Job Requirements ยท High school diploma or equivalent required. ยท Active insurance license (Property & Casualty) ยท Bilingual skills are a plus (Spanish/English preferred). ยท Ability to learn and apply insurance guidelines, processes, and systems. ยท Ability to thrive in a fast-paced, high-pressure environment while maintaining accuracy and professionalism. ยท Proficient in Microsoft Office applications and comfortable handling phone communications with a professional disposition ยท Time-management skills ยท Customer-focused mindset with strong problem-solving skills ยท Previous customer service experience preferred. ยท Candidates are required to complete a basic computer proficiency and customer service skills test and achieve an acceptable passing score. Work Environment & Schedule ยท Standard schedule: Monday-Friday; Currently hiring for shifts between 5:00 AM and 6:00 PM MST and the schedule will vary depending on call center needs at the time of hiring. ยท In-office position and require on-site attendance for all scheduled shifts for Arizona. ยท Remote position available for out-of-state applicants only, and this position requires the schedule to accommodate Arizona time.
    $28k-37k yearly est. 3d ago
  • Customer Service Representative - Remote - 50k-60k/Year

    Spade Recruiting USA

    Remote job

    We're looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Duties: โ€ข Distributes all benefit enrollment materials and determines eligibility. โ€ข Handle incoming customer service calls โ€ข Dispatch incoming customer phone calls โ€ข Accept customer calls and return customer โ€ข Respond to client requests for coverages while representing their best interests. โ€ข Create and explain individualized policies via our Needs Analysis system. โ€ข Work and learn from management teams to stay up to date on new products, services, and policies. Job Benefits: โ€ข Full training provided โ€ข 100% work from home. โ€ข Competitive compensation. โ€ข Paid weekly along with earned bonuses. โ€ข Career advancement opportunities. โ€ข Full benefits after 3 months. โ€ข Values a healthy work-life balance
    $32k-42k yearly est. 60d+ ago
  • Healthcare AI Sales Associate - South & West (Remote)

    Phia LLC 3.6company rating

    Remote job

    A leading healthcare analytics firm is seeking an Associate Sales Executive to join their team in Boston. This entry-level role involves prospecting customers, managing sales pipelines, and collaborating with sales executives to achieve targets. Candidates should have an advanced degree in business and sales experience. The position requires market research proficiency and a strong desire to learn about healthcare products. The role is remote with travel expectations, offering a salary range of $60k to $120k based on experience. #J-18808-Ljbffr
    $30k-38k yearly est. 3d ago
  • Customer Retention Representative (Part-Time PM Remote)

    Globe Life and Accident Insurance Company 4.6company rating

    Remote job

    At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. Role Overview: Could you be our next PT PM Customer Retention Representative? Globe Life is looking for a PT PM Customer Retention Representative to join the team! In this role, you will be responsible for conserving business on behalf of the Company. You'll be a vital part of a dedicated, professional team. Representatives play a key role in ensuring that customers who call in with the intention of canceling are aided in understanding the importance of keeping their coverage, as well as providing policy maintenance. This is a remote / work-from-home position. What You Will Do: Answer questions regarding coverage, premium, and other policy information. Compose business letters, communicating effectively through written and verbal communication. Work independently and making judgment decisions is required. Make outbound calls to existing policyholders to collect delinquent premium payments. Resell the benefits of our policies and provide excellent customer service. Record policyholder information for reporting and transactional purposes. Extensive telephone contact and appropriate telephone skills are required. Maintain discretion and tact when providing service to customers. Additional production incentive pays after the training period. Bilingual (Spanish) hourly pay differential. What You Can Bring: High school diploma or equivalent is required. Basic Microsoft Office Skills, including Word, Excel, and Outlook, are required. A minimum typing speed of 30 wpm is required. Experience in a call center environment is preferred. Some insurance and/or sales experience is preferred. Excellent verbal and written communication skills. Ability to solve complex policyholder issues with a positive attitude. Ability to work in a fast-paced environment and work well under pressure. Knowledge of life and/or health insurance terminology preferred. Applicable To All Employees of Globe Life Family of Companies: Reliable and predictable attendance of your assigned shift. Ability to work full-time and/or part-time based on the position specifications. Applicable To All Employees of Globe Life Family of Companies: Reliable and predictable attendance of your assigned shift. Ability to work full time and/or part time based on the position specifications. How Globe Life Will Support You: Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life: Competitive compensation designed to reflect your expertise and contribution. Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance. Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan. Paid holidays and time off to support a healthy work-life balance. Parental leave to help our employees welcome their new additions. Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals. Company-paid counseling for assistance with mental health, stress management, and work-life balance. Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career. Discounted Texas Rangers tickets for a proud visit to Globe Life Field. Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
    $60k-114k yearly est. Auto-Apply 4d ago
  • Investment Services Expert

    Weekday Ai

    Remote job

    This role is for one of Weekday's clients. We are currently helping hire for one of the leading AI labs (via one of our partners); supporting them in building and refining advanced AI systems. This is a unique opportunity to apply your Investment Services expertise toward shaping AI systems designed to replicate real-world workflows across investment banking, private equity, asset management, and equity research. You will help evaluate, calibrate, and enhance AI models to ensure their outputs align with professional standards in the investment domain. Requirements What exactly would you do? Evaluate AI-generated outputs in investment-related tasks for quality, accuracy, and business alignment Calibrate AI decision-making processes in valuation modeling, portfolio analysis, forecasting, risk assessment, and scenario planning Provide structured feedback to improve clarity, consistency, and financial rigor Requirements ๐ŸŽ“ Education: Bachelor's degree in Finance, Economics, Business Administration, or a related analytical field (MBA or certifications such as CFA, CPA, CAIA are a plus) ๐Ÿ’ผ Experience: 2+ years in investment services, ideally in investment banking, private equity, asset management, equity research, or related buy-side/sell-side roles within established organizations ๐Ÿ“Š Skills: Strong proficiency in investment analysis and financial modeling (valuation, market analysis, portfolio construction, risk-return assessment) Solid understanding of investment processes, performance metrics, and strategic decision-making frameworks Excellent analytical, critical thinking, written, and presentation skills, with the ability to simplify complex financial insights ๐Ÿ“ Location: Remote (flexible, work from anywhere) Benefits ๐Ÿ’ต Compensation: $90 to $150 per hour (based on experience) ๐ŸŽ Bonus: Weekly performance incentives of $20-$100 per hour for top performers ๐Ÿ•’ Time commitment: ~20 hours per week (part-time) โณ Project duration: 1-2 months ๐ŸŒ Fully remote, asynchronous work - flexible schedule ๐Ÿ“‘ Independent contractor engagement, with daily payments via Stripe Connect
    $74k-133k yearly est. Auto-Apply 60d+ ago
  • Remote Customer Service

    Only Data Entry

    Remote job

    Important: You Will Receive An Email Within Next 2 Minutes After Applying , Check Your Inbox or Spam Folder For next steps. A Data Entry Clerk, is responsible for inputting data and making changes to existing data figures in digital databases. Their duties include inputting data from paper documents into digital spreadsheets, updating order statuses for customers and double-checking their work to make sure they inputted data correctly.
    $55k-115k yearly est. 60d+ ago
  • Temporary Customer Service Guide - Remote

    Guidehealth

    Remote job

    WHO IS GUIDEHEALTH? Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence. Our goal is to make great healthcare affordable, improve the health of patients, and restore the fulfillment of practicing medicine for providers. Driven by empathy and powered by AI and predictive analytics, Guidehealth leverages remotely-embedded Healthguidesโ„ข and a centralized Managed Service Organization to build stronger connections with patients and providers. Physician-led, Guidehealth empowers our partners to deliver high-quality healthcare focused on outcomes and value inside and outside the exam room for all patients. Job Description At Guidehealth, our mission is simple but powerful: to make great healthcare affordable for all. We're a technology-forward company that believes in accountability, continuous learning, innovation, and ensuring every voice is heard-all while leading with empathy. We're looking for Customer Service Guides who are tech-savvy, resilient, and passionate about helping others. This is more than customer service-you'll be the trusted voice for our members and providers, guiding them through the complex world of healthcare with empathy, clarity, and confidence. WHAT YOU'LL BE DOING Serving as the first point of contact for members and providers, handling 30-40 calls per day while also managing chats, texts, emails, video, and co-browsing, with an expected call resolution time of 6 to 8 minutes. Navigating multiple systems and balancing several interactions at once, staying accountable for accurate, timely, and empathetic resolutions. Assuring the accurate and timely handling of client and member calls with total follow through Answering client and provider questions including, but not limited to claims payment, status and coverage information Educating customers on their plan and encouraging use of our digital tools-helping them learn how to navigate healthcare more confidently. Interpreting client health plan protocol Reviewing claims status and providing status to member. Check tracer documentation Maintaining accurate and complete call documentation Maintaining high level of professionalism Returning incoming calls Solving questions about benefits, claims, eligibility, and providers, collaborating across teams when needed. Safeguarding privacy at all times-strictly following HIPAA and confidentiality standards. Documenting thoroughly, taking ownership of issues, and following through until every customer feels heard and supported. Qualifications What you'll need to have for success At least 2 years of experience in a healthcare contact center. 3+ years of customer service experience overall. Associate or Bachelor's degree or recent work toward a degree is preferred. Prior experience working across multiple customer service channels such as calls, chat, text, and email. Tech-savvy with the ability to learn and pivot quickly across multiple systems. Strong communication, listening, and problem-solving skills. A calm, professional presence in high-volume situations, with empathy as a core strength. Schedule โ€ข Core business hours: Monday-Friday, 8:00 AM to 6:00 PM (Central Time). โ€ข This is a temporary 12-week role. 40 hours a week. This Is Not Your Typical Call Center Job As a Customer Service Guide, you'll gain a deep understanding of our members, systems, and services-but this role is just the starting point. From here, you'll have opportunities to grow into roles in Quality, Client Success, Claims, Utilization Management, Referrals, Intake, and Healthguide (Medical Assistant). At Guidehealth, every voice matters, growth is supported, and empathy isn't just encouraged-it's expected. Everyone is responsible to help teammates Thrive! We provide ongoing feedback regarding performance and encourage feedback sharing from all team members. Ready to join a company that's innovative, mission-driven, and built for growth? Apply today and help us make great healthcare affordable for all. Additional Information โ€ข Core business hours: Monday-Friday, 8:00 AM to 6:00 PM (Central Time). โ€ข This is a temporary 12-week role. 40 hours a week. ALIVE with Purpose: How We Thrive at Guidehealth At Guidehealth, our values come to life in everything we do. We are Driven by A ccountability - grounded in transparency, reliability, and integrity as we navigate challenges and opportunities alike. Always Growing, Always L earning - staying curious and continuously improving inspires us to shape a better future for healthcare. With Collaborative I nnovation, we solve problems creatively, making every experience better for our employees and the patients we serve. At Guidehealth, Every V oice Matters - we believe our collective strength is rooted in the unique perspectives of each team member. And through E mpathy in Action, we build stronger connections with those who count on us. This is what it means to be ALIVE with purpose. This is how we thrive - together - at Guidehealth. BENEFITS: All full-time employees of Guidehealth who work 30 hours per week or more are eligible for our comprehensive benefits package. While you are hard at work advancing value-based healthcare, we are here to ensure YOU have the care you and your family need and the opportunities for growth and development. Our commitments to you include: Work from Home: Guidehealth is a fully remote company, providing you the flexibility to spend less time commuting and more time focusing on your professional goals and personal needs. Keep Health a Priority: We offer comprehensive Medical, Dental, and Vision plans to keep you covered. Plan for the Future: Our 401(k) plan includes a 3% employer match to your 6% contribution. Have Peace of Mind: We provide Life and Disability insurance for those "just in case" moments. Additionally, we offer voluntary Life options to keep you and your loved ones protected. Feel Supported When You Need It Most: Our Employee Assistance Program (EAP) is here to help you through tough times. Take Time for Yourself: We offer paid time off plans helping you achieve work-life balance and meet your personal goals. Support Your New Family: Welcoming a new family member takes time and commitment. Guidehealth offers paid parental leave to give you the time you need. Learn and Grow: Your professional growth is important to us. Guidehealth offers various resources dedicated to your learning and development to advance your career with us. COMPENSATION: The listed compensation range listed is paid bi-weekly per our standard payroll practices. Final base pay decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications. OUR COMMITMENT TO EQUAL OPPORTUNITY EMPLOYMENT Diversity, inclusion, and belonging are at the core of Guidehealth's values. We are an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation and identity, national origin, citizenship, religion, marital status, familial status, physical, sensory, or medical disability, Family and Medical Leave, military or veteran status, pregnancy, childbirth or other related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Our management is fully dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment. OUR COMITTMENT TO PROTECTION OF PATIENT AND COMPANY DATA This position is responsible for following all Security policies and procedures in order to protect all PHI and PII under Guidehealth's custodianship as well as Guidehealth Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager. REMOTE WORK TECHNICAL REQUIREMENTS Guidehealth is a fully remote company. We provide new employees with the necessary equipment to function in their role at no charge to the employee. Employees provide their own internet connection, capable of conducting video calls on camera and connecting to various internal and external systems. The required internet speed is a minimum of 100 mbps download, 10 mbps upload. Please run a speed test here to confirm your internet connection meets these requirements.
    $55k-126k yearly est. 14h ago
  • Customer Support Expert

    Meltwater 4.3company rating

    Remote job

    Description Customer Support Expert What We're Looking For: Are you ready to take on an exciting role as a Customer Support Expert at Meltwater? We're looking for enthusiastic, people-oriented individuals to join our dynamic team and deliver outstanding customer experiences. In this role, you will help our clients navigate Meltwater's Media Intelligence Platform, ensuring their experience is smooth, informative, and valuable. Meltwater isn't just about work; it's a pathway to personal and professional evolution. Here, you'll immerse yourself in an ecosystem that cultivates your skills, promotes mentorship, and advocates for inclusive leadership. Engage with experienced Customer Support Experts and accomplished leaders who stand ready to support you at every turn. Be a part of our vibrant community, where your unique contributions are celebrated, and you're empowered to unleash your full potential. What You'll Do: Provide excellent product support to our clients via email and live chat to enhance the client experience Influence product development through valuable feedback to our Product and Engineering teams Be able to remain organized and be able to prioritize in a high-volume environment Take ownership of support tickets from start to completion while providing value-added information Be an expert on Meltwater products and features as they are launched and engage with our Support Experts globally Contribute to our internal product training sessions and engage with our global Support team Support a variety of technical projects focused on maintaining Meltwater applications and enhancing Client Support workflows, tools, and efficiencies Drive and implement new initiatives to enhance support across the client lifecycle, including designing solutions, engaging stakeholders, documenting standards for best practices, providing feedback, and designing newsfeeds for client engagement. What You'll Bring: A Bachelor's degree in any discipline, or up to one year of relevant work experience in customer service, hospitality, teaching, or similar people-focused roles. Strong communication skills with the ability to connect with clients and colleagues in a clear, friendly, and professional manner. A collaborative, proactive, and solution-oriented mindset, eager to contribute to team success. Enthusiasm for learning, a growth mindset, and a drive to develop your career in a support-focused environment. Ability to manage multiple priorities, stay organized, and work effectively in a fast-paced setting. Familiarity with ticketing or live chat systems is a plus, but not required. Willingness to work on a hybrid schedule with 2 days in the office. The position may include occasional shifts outside standard office hours to ensure timely client support. The ability to legally work in the country of hire is required for this position. What We Offer: Enjoy flexible paid time off for enhanced work-life balance Meltwater demonstrates commitment to your well-being by contributing towards Discovery Health, ensuring robust healthcare coverage Complimentary CalmApp subscription for you and your loved ones because mental wellness matters. Energetic work environment with a hybrid work style, providing the balance you need Benefit from our family leave program, which grows with your tenure at Meltwater. Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career. Where You'll Work: V & A Waterfront, 3 Dock Rd., 8001 Cape Town Our Story At Meltwater, we believe that when you have the right people in the right environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers. Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along the way. We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers. We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career. We are Meltwater. Inspired by innovation, powered by people.. Equal Employment Opportunity StatementMeltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment. All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations. Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
    $105k-141k yearly est. Auto-Apply 60d+ ago
  • Home-Based Customer Service Positions with Competitive Pay Rates

    Nogigiddy

    Remote job

    Remote Customer Service Agent - $19/hr Start, No Degree Required Do you have a knack for resolving issues and a passion for providing top-notch customer support? We're looking for enthusiastic individuals to join our team as Remote Customer Service Agents. This role is perfect for those who excel in communication and are committed to enhancing customer satisfaction from the comfort of their own home. Responsibilities: Address customer inquiries and concerns promptly, ensuring a positive resolution. Manage and resolve issues with professionalism and empathy. Communicate effectively, maintaining clarity and conciseness in both verbal and written forms. Foster a supportive environment, contributing positively to team dynamics. Qualifications: A strong commitment to exceptional customer service. Excellent communication skills, able to engage effectively with diverse individuals. Ability to independently manage tasks and prioritize effectively. Comfortable with technology and proficient in navigating various digital tools. What We Offer: The flexibility of a remote work arrangement, allowing you to work from anywhere. Freedom to set your own schedule, fitting work around your life. A starting salary of $19 per hour, with potential for growth. Opportunities for professional development in a supportive and dynamic setting. Ready to Apply? Additional Information: No previous experience or formal education is necessary. Candidates must have a quiet, professional workspace and reliable internet. All applicants will undergo a background check. We are an equal opportunity employer, valuing diversity and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR
    $19 hourly Auto-Apply 60d+ ago

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