Research Summary. We analyzed 2,297 customer sales associate resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like Lowe's Companies and J. C. Penney. Here are the key facts about customer sales associate resumes to help you get the job:

  • The average customer sales associate resume is 294 words long
  • The average customer sales associate resume is 0.7 pages long based on 450 words per page.
  • Sales floor is the most common skill found on a customer sales associate resume. It appears on 11.8% of resumes.
After learning about how to write a professional customer sales associate resume, you can make sure your resume checks all the boxes with our resume builder.


Customer Sales Associate Resume Example

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Zippia allows you to choose from different easy-to-use Customer Sales Associate templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Customer Sales Associate resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Customer Sales Associate Resume

What Should Be Included In A Customer Sales Associate Resume


1. Add Contact Information To Your Customer Sales Associate Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Customer Sales Associate Resume Contact Information Example #1

Dhruv Johnson | 333-111-2222 |

Do you want to know more?
How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Customer Sales Associate Resume Relevant Education Example #1

High School Diploma 2014 - 2016

Customer Sales Associate Resume Relevant Education Example #2

Some College Courses In Liberal Arts 2014 - 2016

Monroe College Bronxville, NY


3. Next, Create A Customer Sales Associate Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Customer Sales Associate Skills For Resume

  • Sales Floor Skills

    The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

  • Customer Service Skills

    Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

  • Product Knowledge Skills

    Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

  • Outbound Calls Skills

    An outbound call is made by the call center representative to the customers on behalf of the company. Such calls help increase sales and generate revenue for the organization.

  • Customer Sales Skills

    Customer sales refer to the process in which a product passes from the manufacturer to the customer through many different stages. A customer service sales representative works directly with customers and recommend products and services that meet their needs. Good customer service sales anticipate and predict the customer needs and offers practical solutions to solve them.

  • Customer Transactions Skills

    The sale, rental, allotment, and disposition of personal belongings are called customer transactions. In simpler terms, customer transaction is purchasing or renting a service or a product for personal gain in exchange for money or any other private belonging.

  • Loss Prevention Skills

    The steps taken by a business to prevent theft is called loss prevention. There are multiple methods for loss prevention for example usage of automated cash handling, secure physical location, product security staff buy-in, and attentive customer service.

Top Skills for a Customer Sales Associate

  • Sales Floor, 11.8%
  • Customer Satisfaction, 8.8%
  • Customer Service, 8.6%
  • Product Knowledge, 8.2%
  • Other Skills, 62.6%
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume

4. List Your Customer Sales Associate Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?
How To Show Your Experience On a Resume... Even When You Don't Have Any
Work History Example # 1
Server And Certified Trainer
  • Provided timely service with a positive attitude.
  • Created a Microsoft Power Point presentation to help new servers.
  • Maintained a positive and enthusiastic attitude
  • Maintained the restaurant by taking care of payroll, inventory, supervising and scheduling.
  • Worked in all stations of FOH operations.
Work History Example # 2
Customer Sales Associate
  • Responded appropriately to POS backup calls and Service Desk calls and assisted at POS and Customer Service as needed.
  • Worked with management on planning and executing various merchandise sets, in accordance with corporate communications.
  • Provided translation for Spanish-speaking clients, facilitating communication.
  • Received jewelry inventory and placed on display.
  • Recorded on inventory tracking charts the disposal of items and calculated company daily losses.
Work History Example # 3
Nurses' Aide
Catholic Eldercare
  • Coordinated care of client with other LNA's, nurses, psychical therapists, etc.
  • Utilized CPR certification knowledge of emergency procedures and implemented fire and safety precautions.
  • Administered medications and treatments according to physicians orders local state and federal laws and requirements and facility policy.
  • Provided BLS to employees within the company.
  • Received training in 12-Lead EKG, commencing and discontinuing Foley catheters, IVs and proper suctioning techniques.
Work History Example # 4
Library Assistant
New York Public Library
  • Scanned books and DVDs that were being returned and made sure their names were registered on the computer.
  • Provided guidance to customers using the library computers with navigating Microsoft Office programs and the internet.
  • Installed RFID chips into books, DVDs, CDs, etc.
  • Edited previously created MARC records and applied new metadata.
  • Registered individuals for library cards using the Millennium system.

5. Highlight Your Customer Sales Associate Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your customer sales associate resume:

  1. Certified Pharmacy Technician (CPhT)
  2. Certified Sales Professional (CSP)
  3. Certified Information Technology Professional (CITP)


6. Finally, Add a Customer Sales Associate Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?
Read our guide on how to write a resume summary statement

Five Key Resume Tips For Writing A Customer Sales Associate Resume:

Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in New Merchandise, be sure to list it in your resume’s skills section.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
Not sure how to make a resume that stands out?
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