Customer sales representatives embody the company they work for in interactions with customers. They serve clients and research new market opportunities, keep their eyes on the competition, and do their best to maintain excellent customer relations.

Whether they work over the phone, contact the customers via email or present the products in person, customer sales reps are there to draw attention to great deals and must-have products. They answer questions and provide information, discuss pricing, and negotiate contracts.

In today's consumer society, buying things has gained significance that goes way beyond fulfilling a necessity. 70% of buyers hope to resolve a problem of theirs when they make a purchase, and a good customer sales representative will be there to walk them through the confusing and often intimidating maze of selecting the right product for the right problem.

What Does a Customer Sales Representative Do

There are certain skills that many customer sales representatives have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed communication skills, computer skills and listening skills.

Learn more about what a Customer Sales Representative does

How To Become a Customer Sales Representative

If you're interested in becoming a customer sales representative, one of the first things to consider is how much education you need. We've determined that 36.6% of customer sales representatives have a bachelor's degree. In terms of higher education levels, we found that 3.0% of customer sales representatives have master's degrees. Even though some customer sales representatives have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become a Customer Sales Representative

Customer Sales Representative Career Paths

Average Salary for a Customer Sales Representative

Customer Sales Representatives in America make an average salary of $38,744 per year or $19 per hour. The top 10 percent makes over $54,000 per year, while the bottom 10 percent under $27,000 per year.
Average Customer Sales Representative Salary
$38,744 Yearly
$18.63 hourly
$27,000
10 %
$38,000
Median
$54,000
90 %

What Am I Worth?

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Customer Sales Representative Education

Customer Sales Representative Majors

31.0 %

Customer Sales Representative Degrees

Bachelors

36.6 %

High School Diploma

30.6 %

Associate

19.2 %

Top Skills For a Customer Sales Representative

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 20.9% of customer sales representatives listed customer service on their resume, but soft skills such as communication skills and computer skills are important as well.

Choose From 10+ Customizable Customer Sales Representative Resume templates

Zippia allows you to choose from different easy-to-use Customer Sales Representative templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Customer Sales Representative resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Customer Sales Representative Resume
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Customer Sales Representative Resume

Customer Sales Representative Demographics

Customer Sales Representative Gender Distribution

Female
Female
55%
Male
Male
45%

After extensive research and analysis, Zippia's data science team found that:

  • Among customer sales representatives, 55.1% of them are women, while 44.9% are men.

  • The most common race/ethnicity among customer sales representatives is White, which makes up 57.0% of all customer sales representatives.

  • The most common foreign language among customer sales representatives is Spanish at 74.0%.

Online Courses For Customer Sales Representative That You May Like

Advertising Disclosure  The courses listed below are affiliate links. This means if you click on the link and purchase the course, we may receive a commission.
Customer Service, Customer Support, And Customer Experience
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Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

Customer Service
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How to Approach New Customers and Maintain Existing Ones...

Customer Service Mastery: Delight Every Customer
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Master Customer Service using this practical customer care course...

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Best States For a Customer Sales Representative

Some places are better than others when it comes to starting a career as a customer sales representative. The best states for people in this position are Hawaii, Alaska, New Jersey, and Oregon. Customer sales representatives make the most in Hawaii with an average salary of $51,337. Whereas in Alaska and New Jersey, they would average $50,948 and $50,340, respectively. While customer sales representatives would only make an average of $45,780 in Oregon, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Maine

Total Customer Sales Representative Jobs:
1,020
Highest 10% Earn:
$62,000
Location Quotient:
1.58 Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. New Jersey

Total Customer Sales Representative Jobs:
4,240
Highest 10% Earn:
$70,000
Location Quotient:
1.09 Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Rhode Island

Total Customer Sales Representative Jobs:
660
Highest 10% Earn:
$63,000
Location Quotient:
1.11 Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
Full List Of Best States For Customer Sales Representatives

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Top Customer Sales Representative Employers

We've made finding a great employer to work for easy by doing the hard work for you. We looked into employers that employ customer sales representatives and discovered their number of customer sales representative opportunities and average salary. Through our research, we concluded that Wells Fargo was the best, especially with an average salary of $36,201. AT&T; follows up with an average salary of $34,768, and then comes T-Mobile US with an average of $34,793. In addition, we know most people would rather work from home. So instead of having to change careers, we identified the best employers for remote work as a customer sales representative. The employers include Batteries Plus Bulbs, Vector Marketing, and TSD Global

Most Common Employers For Customer Sales Representative

Rank  Company  Average Salary  Hourly Rate  Job Openings  
1Schwan's$41,550$19.9896
2Lands' End$36,569$17.5875
3Wells Fargo$36,201$17.40899
4Cutco$36,116$17.3661
5Verizon Communications$35,877$17.2574
6T-Mobile$34,793$16.73353
7AT&T$34,768$16.72436
8Comcast$33,941$16.3299
9Best Buy$32,662$15.70120
10AutoZone$32,125$15.44160

Customer Sales Representative Videos