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Become A Customer Sales Representative

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Working As A Customer Sales Representative

  • Getting Information
  • Interacting With Computers
  • Communicating with Persons Outside Organization
  • Communicating with Supervisors, Peers, or Subordinates
  • Establishing and Maintaining Interpersonal Relationships
  • Deal with People

  • Mostly Sitting

  • Repetitive

  • $31,720

    Average Salary

What Does A Customer Sales Representative Do At The Hertz Corporation

* Process car rental transactions for Express customers, and prepare and create rental agreements through use of computer system.
* Greet customers, and disclose rates, terms and conditions of rental while using approved sales techniques to encourage customers to utilize incremental car rental products; obtain customer signatures when needed.
* Assists customers with directions, and review and resolve rental contract and vehicle issues; process vehicle exchanges.
* Instruct customers on how to update their profiles.
* Organize and maintain cleanliness of rental office/cashier booth area.
* Enter and maintain information in location logs, as required.
* Distribute keys.
* Mandatory Requirements

What Does A Customer Sales Representative Do At Peoples Bank

* RESPONSIBILITIESActively cross-sells all Bank products and services to help achieve Banking Center growth goals
* Greets and assists customers entering Banking Center.
* Directs them to appropriate individuals if request is beyond the scope of their responsibilities
* Provides high quality customer service by smiling and greeting the customer, identifying and satisfying the customer's initial needs and recommending other products or services that meet the customer's needs
* Assists in supervising teller staff; helps ensure high level of customer service at the teller line in absence of Service Supervisor including balancing the vault
* Schedules and confirms appointments.
* Ensures proper handling of telephone communications with Banking Center.
* Handles information requests concerning products and services
* Handles loan inquiries, originates and closes consumer loans
* Screens and logs incoming mail; responds to routine correspondence
* Compiles data, maintains records and prepares reports for other departments as needed
* Approves customer's transactions requiring a supervisor approval
* Identifies customers that would benefit from investing with our Wealth Management Department
* Follows all procedures for opening new accounts including system requirements and nonpublic personal information (NPI) collection
* Places proper check holds on customer checks following Reg CC policies
* Requires proper documentation of CIP and BSA requirements
* Follows the Bank's security procedures for opening, closing and operating the Banking Center
* Meets Banking Center standards for referrals and cross-sales
* Takes an active role and responsibility in making sure that Banking Center staff is cross-selling and promoting Bank products
* Requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008
* Able to work Banking Center hours, including weekends and some evenings
* Must be able to operate a teller drawer and assume Customer Service Supervisor duties when necessary
* Performs other duties as assigned

What Does A Customer Sales Representative Do At Schwan's Company

* Achieves maximum retail sales by selling and delivering products to existing customers on assigned routes.
* Ensures all products are delivered in a safe and timely manner.
* Achieves national customer service standards on all deliveries and in- store execution.
* Maximizes in-store opportunities through incremental sales activity and increases product display space in retail stores.
* Establishes and maintains positive relationships with store level personnel.
* Effectively handles and resolves any customer complaints.
* Stocks and maintains products on store shelves.
* Maintains product displays monitors product codes and ensures retail price tags are properly displayed.
* Achieves annual KPI metrics for the DSD Retail Sales organization.
* Maintains compliance with all DOT rules and regulations as well as Company safety regulations policies and procedures- including reporting and record keeping.
* Communicates with manager and/or local affiliates on truck condition issues.
* Responsible to conduct yourself and ensure your subordinates (if applicable) conduct themselves in a manner consistent with company mission values code of ethics policies and other standards of conduct

What Does A Customer Sales Representative Do At Ibex-Global-Elkins, WV

* Duties include, but are not limited to, the following: Selling and/or saving Frontier products and services.
* Negotiating service order requests from customers for installation, change or removal of telephone, data, and related services.
* Ability to deal with customers patiently, tactfully and efficiently by presenting services to the customer for save and sales opportunities, and completing save/service order activity in an accurate and timely manner.
* Accurately computing and quoting customer monthly charges, non-recurring charges, adjustments and balances.
* Must be able to provide flexible options to the customer based on product and service needs.
* Full range of billing and collections duties.
* Discuss billing inquiries.
* Utilizes billing system to assist customers in a wide range of billing transactions.
* Full range of repair resolution duties.
* Interfacing with customers regarding (and performing work associated with) pending orders, repair requirements and repair resolution

What Does A Customer Sales Representative Do At Crown Equipment Corporation

* This business-to-business sales position is responsible for the sale of contract maintenance programs for material handling equipment and catalog parts sales including:
* Pursue new business and develop key existing accounts in an assigned territory.
* Analyze opportunities, identify key personnel, and develop strong business relationships via cold calls, presentations, and following up on leads for new business.
* Develop sales strategies, proposals, and forecasts.
* Develop and conduct product demonstrations and sales presentations.
* Prepare quotations, cost reports, performance reports and customer correspondence.
* Develop a territory management plan to maximize time with customers in order to seek new business and enhance customer retention by monitoring customer satisfaction with service and parts support and by responding to customer concerns or requests.
* Utilize online resources to maintain accurate records of sales calls, customer files, and sales activity information.
* Discuss sales activities with management

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How To Become A Customer Sales Representative

Customer service representatives typically need a high school diploma and receive on-the-job training to learn the specific skills needed for the job. They should be good at communicating and interacting with people and have some experience using computers.

Education

Customer service representatives typically need a high school diploma.

Training

Customer service representatives usually receive short-term on-the-job training, lasting 2 to 3 weeks. Those who work in finance and insurance may need several months of training to learn more complicated financial regulations.

General customer-service training may focus on procedures for answering questions, information about a company’s products and services, and computer and telephone use. Trainees often work under the guidance of an experienced worker for the first few weeks of employment.

In certain industries, such as finance and insurance, customer service representatives must remain current with changing regulations.

Licenses, Certifications, and Registrations

Customer service representatives who provide information about finance and insurance may need a state license. Although licensing requirements vary by state, they usually include passing a written exam. Some employers and organizations may provide training for these exams.

Important Qualities

Communication skills. Customer service representatives must be able to provide information in writing, by phone, or in person so that customers can understand them.

Customer-service skills. Representatives help companies retain customers by answering their questions and complaints in a helpful and professional manner.

Interpersonal skills. Representatives should be able to create positive interactions with customers.

Listening skills. Representatives must listen carefully and understand a customer’s situation in order to assist them.

Patience. Representatives should be patient and polite, especially when interacting with dissatisfied customers.

Problem-solving skills. Representatives must determine solutions to a customer’s problem. By resolving issues effectively, representatives contribute to customer loyalty and retention.

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Customer Sales Representative jobs

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Customer Sales Representative Career Paths

Customer Sales Representative
Personal Banker Branch Manager General Manager
Account Manager
5 Yearsyrs
Personal Banker Assistant Branch Manager
Branch Manager
6 Yearsyrs
Account Manager Sales Manager
Business Development Manager
9 Yearsyrs
Call Center Representative Call Center Supervisor
Call Center Manager
6 Yearsyrs
Customer Care Representative Customer Account Representative
Customer Account Manager
5 Yearsyrs
Sales Consultant Home Health Aid Customer Care Representative
Customer Care Supervisor
5 Yearsyrs
Account Manager Account Executive Sales Manager
Director Of Sales
10 Yearsyrs
Security Officer Operations Manager Account Executive
District Sales Manager
7 Yearsyrs
Office Manager Operations Manager
General Manager
7 Yearsyrs
Billing Specialist Accountant Business Analyst
Information Technology Manager
8 Yearsyrs
Sales Manager Office Manager Sales Consultant
Internet Sales Manager
6 Yearsyrs
Service Representative Account Executive Sales Manager
Office Manager
5 Yearsyrs
Account Executive Territory Manager Account Manager
Product Manager
7 Yearsyrs
Sales Manager General Manager Account Manager
Sales Account Manager
6 Yearsyrs
Account Executive Sales Manager
Sales And Marketing Manager
6 Yearsyrs
Office Manager Account Manager Account Executive
Sales Manager
5 Yearsyrs
Specialist Sales Specialist Senior Sales Representative
Senior Representative
5 Yearsyrs
Security Officer Technician Service Technician
Service Manager
7 Yearsyrs
Service Representative Account Manager Account Executive
Territory Manager
7 Yearsyrs
Billing Specialist Home Health Aid Warehouse Associate
Warehouse Manager
5 Yearsyrs
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Customer Sales Representative Demographics

Gender

  • Female

    60.6%
  • Male

    37.1%
  • Unknown

    2.3%

Ethnicity

  • White

    76.3%
  • Hispanic or Latino

    14.8%
  • Asian

    6.7%
  • Unknown

    1.7%
  • Black or African American

    0.6%
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Languages Spoken

  • Spanish

    68.5%
  • French

    8.2%
  • German

    2.7%
  • Portuguese

    2.6%
  • Russian

    2.2%
  • Italian

    2.1%
  • Arabic

    2.0%
  • Hindi

    1.8%
  • Chinese

    1.5%
  • Mandarin

    1.3%
  • Urdu

    1.1%
  • Vietnamese

    1.0%
  • Cantonese

    0.9%
  • Polish

    0.9%
  • Japanese

    0.8%
  • Hmong

    0.7%
  • Armenian

    0.5%
  • Greek

    0.5%
  • Korean

    0.4%
  • Ukrainian

    0.4%
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Customer Sales Representative

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Customer Sales Representative Education

Customer Sales Representative

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Top Skills for A Customer Sales Representative

CustomerServiceSkillsInboundCallsCreditCardEnsureCustomerSatisfactionInternetMonthlySalesGoalsDataEntryPhoneCallsCustomerInquiriesT-MobileCustomerAccountsCustomerComplaintsNewAccountsOutboundCallsTechnicalSupportCustomerRelationsPotentialCustomersCommunicationSkillsCustomerOrdersNewCustomers

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Top Customer Sales Representative Skills

  1. Customer Service Skills
  2. Inbound Calls
  3. Credit Card
You can check out examples of real life uses of top skills on resumes here:
  • Worked as a Customer Service Representative by providing routing information excellent customer service skills.
  • Receive inbound calls from residential customers.
  • Provided excellent customer service experience for credit card holders.
  • Upgraded service packages and executed retention measure to ensure customer satisfaction.
  • Researched and reach out to new potential customers and using multiple tools from searching the internet.

Top Customer Sales Representative Employers

Customer Sales Representative Videos

A Day in the Life of a Sales Rep

Life in the Day of a Rotech Sales Rep

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