Average Salary
$30,721
Average Salary
Job Growth Rate
-2%
Job Growth Rate
Job Openings
213,088
Job Openings

Customer Sales Representative Careers

Customer sales representatives embody the company they work for in interactions with customers. They serve clients and research new market opportunities, keep their eyes on the competition, and do their best to maintain excellent customer relations.

Whether they work over the phone, contact the customers via email or present the products in person, customer sales reps are there to draw attention to great deals and must-have products. They answer questions and provide information, discuss pricing, and negotiate contracts.

In today's consumer society, buying things has gained significance that goes way beyond fulfilling a necessity. 70% of buyers hope to resolve a problem of theirs when they make a purchase, and a good customer sales representative will be there to walk them through the confusing and often intimidating maze of selecting the right product for the right problem.

There is more than meets the eye when it comes to being a customer sales representative. For example, did you know that they make an average of $14.77 an hour? That's $30,721 a year!

Between 2018 and 2028, the career is expected to grow -2% and produce -51,600 job opportunities across the U.S.

What Does a Customer Sales Representative Do

There are certain skills that many customer sales representatives have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed communication skills, computer skills and listening skills.

When it comes to the most important skills required to be a customer sales representative, we found that a lot of resumes listed 20.9% of customer sales representatives included customer service, while 12.6% of resumes included product knowledge, and 8.4% of resumes included potential customers. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the customer sales representative job title. But what industry to start with? Most customer sales representatives actually find jobs in the retail and finance industries.

How To Become a Customer Sales Representative

If you're interested in becoming a customer sales representative, one of the first things to consider is how much education you need. We've determined that 36.6% of customer sales representatives have a bachelor's degree. In terms of higher education levels, we found that 3.0% of customer sales representatives have master's degrees. Even though some customer sales representatives have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a customer sales representative. When we researched the most common majors for a customer sales representative, we found that they most commonly earn bachelor's degree degrees or high school diploma degrees. Other degrees that we often see on customer sales representative resumes include associate degree degrees or diploma degrees.

You may find that experience in other jobs will help you become a customer sales representative. In fact, many customer sales representative jobs require experience in a role such as customer service representative. Meanwhile, many customer sales representatives also have previous career experience in roles such as cashier or sales associate.

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Average Salary
$30,721
Average Salary
Job Growth Rate
-2%
Job Growth Rate
Job Openings
213,088
Job Openings

Customer Sales Representative Career Paths

Top Careers Before Customer Sales Representative

Cashier
17.8 %

Top Careers After Customer Sales Representative

Cashier
11.4 %

Customer Sales Representative Jobs You Might Like

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Average Salary for a Customer Sales Representative

Customer Sales Representatives in America make an average salary of $30,721 per year or $15 per hour. The top 10 percent makes over $37,000 per year, while the bottom 10 percent under $25,000 per year.
Average Salary
$30,721
Find Your Salary Estimate
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Best Paying Cities For Customer Sales Representatives

City
ascdesc
Average Salarydesc
Sacramento, CA
Salary Range29k - 44k$36k$36,240
Livingston, NJ
Salary Range29k - 44k$36k$36,152
Greenville, NC
Salary Range27k - 41k$33k$33,486
Omaha, NE
Salary Range27k - 39k$33k$33,228
Taunton, MA
Salary Range27k - 39k$33k$32,914
Davenport, IA
Salary Range26k - 38k$32k$31,749
Dearborn, MI
Salary Range25k - 38k$31k$31,251
East Providence, RI
Salary Range25k - 37k$31k$31,094
Springfield, MO
Salary Range25k - 38k$31k$31,039
Mundelein, IL
Salary Range25k - 37k$31k$30,659
Gainesville, GA
Salary Range24k - 37k$30k$30,491
Pittsburgh, PA
Salary Range24k - 37k$30k$30,221
Tucson, AZ
Salary Range24k - 37k$30k$30,084
Sioux Falls, SD
Salary Range25k - 35k$30k$29,858
Oklahoma City, OK
Salary Range24k - 36k$30k$29,794
Albuquerque, NM
Salary Range23k - 36k$29k$29,369
Arlington, TX
Salary Range23k - 36k$29k$29,128
Baton Rouge, LA
Salary Range22k - 36k$29k$28,816
Baltimore, MD
Salary Range22k - 34k$28k$28,142
Elyria, OH
Salary Range22k - 34k$28k$27,763
$22k
$44k

Recently Added Salaries

CompanyascdescCompanyascdescStart DateascdescSalaryascdesc
Customer Sales Representative
Pro Staff
08/05/2021
$29,21808/05/2021
Remote-Customer Sales Representatives
Afni
08/05/2021
$28,17508/05/2021
Customer Sales Representative
Afni
08/05/2021
$25,35708/05/2021
Flexible Work-Customer Sales-Work From Home
Vector Marketing
08/05/2021
$41,74008/05/2021
Remote-Customer Sales Representatives
Afni
08/05/2021
$28,17508/05/2021
See More Recent Salaries

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Customer Sales Representative Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a Customer Sales Representative. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write a Customer Sales Representative Resume

At Zippia, we went through countless Customer Sales Representative resumes and compiled some information about how to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Customer Sales Representative Resume Examples And Templates

Customer Sales Representative Demographics

Gender

female

54.0 %

male

41.5 %

unknown

4.6 %

Ethnicity

White

57.1 %

Hispanic or Latino

23.7 %

Black or African American

10.5 %

Foreign Languages Spoken

Spanish

74.0 %

French

6.2 %

Portuguese

2.5 %
Show More Customer Sales Representative Demographics

Customer Sales Representative Education

Majors

Business
31.0 %

Degrees

Bachelors

36.6 %

High School Diploma

30.6 %

Associate

19.2 %
Show More Customer Sales Representative Education Requirements

Online Courses For Customer Sales Representative That You May Like

Customer Service
udemy
4.6
(4,254)

How to Approach New Customers and Maintain Existing Ones...

Customer Service Mastery: Delight Every Customer
udemy
4.6
(9,621)

Master Customer Service using this practical customer care course...

Professional Sales Skills
ed2go

Discover how to begin a successful and rewarding career in sales...

See more
Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills For a Customer Sales Representative

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 20.9% of customer sales representatives listed customer service on their resume, but soft skills such as communication skills and computer skills are important as well.

Best States For a Customer Sales Representative

Some places are better than others when it comes to starting a career as a customer sales representative. The best states for people in this position are Alaska, Washington, New Jersey, and Colorado. Customer sales representatives make the most in Alaska with an average salary of $40,483. Whereas in Washington and New Jersey, they would average $39,150 and $36,181, respectively. While customer sales representatives would only make an average of $35,736 in Colorado, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Nebraska

Total Customer Sales Representative Jobs:
1,181
Highest 10% Earn:
$47,000
Location Quotient:
1.09
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. New Jersey

Total Customer Sales Representative Jobs:
4,240
Highest 10% Earn:
$54,000
Location Quotient:
1.09
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Iowa

Total Customer Sales Representative Jobs:
2,293
Highest 10% Earn:
$44,000
Location Quotient:
1.29
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
Full List Of Best States For Customer Sales Representatives

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Top Customer Sales Representative Employers

We've made finding a great employer to work for easy by doing the hard work for you. We looked into employers that employ customer sales representatives and discovered their number of customer sales representative opportunities and average salary. Through our research, we concluded that Wells Fargo was the best, especially with an average salary of $31,802. AT&T; follows up with an average salary of $32,312, and then comes Verizon Communications with an average of $32,322. In addition, we know most people would rather work from home. So instead of having to change careers, we identified the best employers for remote work as a customer sales representative. The employers include None, None, and None

1. Wells Fargo
4.7
Avg. Salary: 
$31,802
Customer Sales Representatives Hired: 
895+
2. AT&T
4.7
Avg. Salary: 
$32,312
Customer Sales Representatives Hired: 
424+
3. Verizon Communications
4.7
Avg. Salary: 
$32,322
Customer Sales Representatives Hired: 
390+
4. T-Mobile US
4.5
Avg. Salary: 
$32,450
Customer Sales Representatives Hired: 
216+
5. Afni
3.8
Avg. Salary: 
$27,130
Customer Sales Representatives Hired: 
162+
6. AutoZone
4.7
Avg. Salary: 
$31,621
Customer Sales Representatives Hired: 
160+

Customer Sales Representative Videos

Updated August 18, 2021