Customer sales representatives embody the company they work for in interactions with customers. They serve clients and research new market opportunities, keep their eyes on the competition, and do their best to maintain excellent customer relations.
Whether they work over the phone, contact the customers via email or present the products in person, customer sales reps are there to draw attention to great deals and must-have products. They answer questions and provide information, discuss pricing, and negotiate contracts.
In today's consumer society, buying things has gained significance that goes way beyond fulfilling a necessity. 70% of buyers hope to resolve a problem of theirs when they make a purchase, and a good customer sales representative will be there to walk them through the confusing and often intimidating maze of selecting the right product for the right problem.