Customer sales representative vs client representative

The differences between customer sales representatives and client representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a customer sales representative and a client representative. Additionally, a client representative has an average salary of $41,785, which is higher than the $38,744 average annual salary of a customer sales representative.

The top three skills for a customer sales representative include customer service, product knowledge and customer sales. The most important skills for a client representative are customer service, phone calls, and client accounts.

Customer sales representative vs client representative overview

	Customer Sales Representative	Client Representative
Yearly salary	$38,744	$41,785
Hourly rate	$18.63	$20.09
Growth rate	-4%	-4%
Number of jobs	303,801	238,735
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 37%	Bachelor's Degree, 61%
Average age	40	40
Years of experience	12	12

What does a customer sales representative do?

The primary role of customer service representatives is to help customers with questions and complaints. It is also their duties and responsibilities to provide customers with information about services and products, take and process orders, and process returns and modifications. They also store records of customer transactions and interactions and provide feedback on customer service efficacy. Customer service representatives must also ensure that they can give customer satisfaction and offer the best professional support.

What does a client representative do?

Client Representatives are professionals who work on behalf of their clients. They coordinate with external parties with which their clients are involved. They represent their clients during meetings and appointments when their clients are not available. Client Representatives should have a background related to the business that their clients are involved in. This would help them catch up with conversations. They are expected to act as if they are the client themselves. They must act within the client's best interest at all times. As such, they should be familiar with their clients' interests and needs.

Customer sales representative vs client representative salary

Customer sales representatives and client representatives have different pay scales, as shown below.

	Customer Sales Representative	Client Representative
Average salary	$38,744	$41,785
Salary range	Between $27,000 And $54,000	Between $28,000 And $60,000
Highest paying City	Santa Rosa, CA	New York, NY
Highest paying state	Hawaii	New York
Best paying company	Merck	IBM
Best paying industry	Finance	Technology

Differences between customer sales representative and client representative education

There are a few differences between a customer sales representative and a client representative in terms of educational background:

	Customer Sales Representative	Client Representative
Most common degree	Bachelor's Degree, 37%	Bachelor's Degree, 61%
Most common major	Business	Business
Most common college	-	-

Customer sales representative vs client representative demographics

Here are the differences between customer sales representatives' and client representatives' demographics:

	Customer Sales Representative	Client Representative
Average age	40	40
Gender ratio	Male, 44.9% Female, 55.1%	Male, 40.6% Female, 59.4%
Race ratio	Black or African American, 10.6% Unknown, 5.4% Hispanic or Latino, 24.4% Asian, 6.8% White, 52.1% American Indian and Alaska Native, 0.7%	Black or African American, 11.2% Unknown, 5.3% Hispanic or Latino, 21.2% Asian, 7.6% White, 54.0% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between customer sales representative and client representative duties and responsibilities

Customer sales representative example responsibilities.

Manage call center productivity levels by maintaining CSR schedule adherence.
Help customers if internet are running slow, if phone are not working, and also help to troubleshoot with them.
Practice good housekeeping methods and overall cleanliness.
Maintain cleanliness and organization of inventory within the assigned department.
Require to troubleshoot products and instruct customers on their proper use/warranty/options.
Work closely with sales director on scheduling, motivation of representations and setting up promotional events.

Client representative example responsibilities.

Experience in managing pipeline, progressing opportunity through sales stages & using CRM tools to reflect pipeline accurately.
Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
Utilize research tools and CRM package to sustain consistent pipeline of prospective clients.
Present program via Microsoft PowerPoint to potential clients and attend conventions for prospective clients.
Complete daily teller routine such as night drop, servicing the ATM and transactions.
Train, troubleshoot, and interact with clients using financial software in trust departments.

Customer sales representative vs client representative skills

Common customer sales representative skills

Customer Service, 19%
Product Knowledge, 13%
Customer Sales, 9%
Cleanliness, 8%
Excellent Interpersonal, 6%
Social Media Marketing, 5%

Common client representative skills

Customer Service, 24%
Phone Calls, 7%
Client Accounts, 6%
Product Knowledge, 6%
Customer Satisfaction, 6%
Problem Resolution, 5%

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Office and Administrative Industry
Customer Sales Representative
Customer Sales Representative vs Client Representative

Updated January 8, 2025

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