Customer sales representative vs consumer sales representative

The differences between customer sales representatives and consumer sales representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a customer sales representative and a consumer sales representative. Additionally, a customer sales representative has an average salary of $38,744, which is higher than the $38,514 average annual salary of a consumer sales representative.

The top three skills for a customer sales representative include customer service, product knowledge and customer sales. The most important skills for a consumer sales representative are broadband, product knowledge, and inbound calls.

Customer sales representative vs consumer sales representative overview

	Customer Sales Representative	Consumer Sales Representative
Yearly salary	$38,744	$38,514
Hourly rate	$18.63	$18.52
Growth rate	-4%	-4%
Number of jobs	303,801	216,394
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 37%	Bachelor's Degree, 57%
Average age	40	40
Years of experience	12	12

What does a customer sales representative do?

The primary role of customer service representatives is to help customers with questions and complaints. It is also their duties and responsibilities to provide customers with information about services and products, take and process orders, and process returns and modifications. They also store records of customer transactions and interactions and provide feedback on customer service efficacy. Customer service representatives must also ensure that they can give customer satisfaction and offer the best professional support.

What does a consumer sales representative do?

Customer sales representatives' primary role is to present their employer's offerings to potential buyers. They may work out of an office, travel to conferences where their offerings might be suitable to attendees. It is their responsibility as customer sales representatives to get people to buy physical items, such as cars, new windows for their home, and skincare products. They perform a variety of tasks promoting their employer's offerings, sell policies for insurance companies, promote bundle deals for telecommunication industries, gym membership plans, and persuade parents to let their children join the tutoring system.

Customer sales representative vs consumer sales representative salary

Customer sales representatives and consumer sales representatives have different pay scales, as shown below.

	Customer Sales Representative	Consumer Sales Representative
Average salary	$38,744	$38,514
Salary range	Between $27,000 And $54,000	Between $21,000 And $67,000
Highest paying City	Santa Rosa, CA	-
Highest paying state	Hawaii	-
Best paying company	Merck	-
Best paying industry	Finance	-

Differences between customer sales representative and consumer sales representative education

There are a few differences between a customer sales representative and a consumer sales representative in terms of educational background:

	Customer Sales Representative	Consumer Sales Representative
Most common degree	Bachelor's Degree, 37%	Bachelor's Degree, 57%
Most common major	Business	Business
Most common college	-	-

Customer sales representative vs consumer sales representative demographics

Here are the differences between customer sales representatives' and consumer sales representatives' demographics:

	Customer Sales Representative	Consumer Sales Representative
Average age	40	40
Gender ratio	Male, 44.9% Female, 55.1%	Male, 39.8% Female, 60.2%
Race ratio	Black or African American, 10.6% Unknown, 5.4% Hispanic or Latino, 24.4% Asian, 6.8% White, 52.1% American Indian and Alaska Native, 0.7%	Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 19.4% Asian, 6.8% White, 56.2% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between customer sales representative and consumer sales representative duties and responsibilities

Customer sales representative example responsibilities.

Manage call center productivity levels by maintaining CSR schedule adherence.
Help customers if internet are running slow, if phone are not working, and also help to troubleshoot with them.
Practice good housekeeping methods and overall cleanliness.
Maintain cleanliness and organization of inventory within the assigned department.
Require to troubleshoot products and instruct customers on their proper use/warranty/options.
Work closely with sales director on scheduling, motivation of representations and setting up promotional events.

Consumer sales representative example responsibilities.

Join online marketplace specializing in local deals to manage customer engagements while providing industry-best service.
Enroll consumer in health insurance supply information on different health plan medicaid, chp, episode etc
Verify medicaid waive eligibility for non-emergency transportation.
Make both inbound and outbound calls in order to sell DIRECTV products including upgrading services.
Verify medicaid waive eligibility for non-emergency transportation.

Customer sales representative vs consumer sales representative skills

Common customer sales representative skills

Customer Service, 19%
Product Knowledge, 13%
Customer Sales, 9%
Cleanliness, 8%
Excellent Interpersonal, 6%
Social Media Marketing, 5%

Common consumer sales representative skills

Broadband, 40%
Product Knowledge, 8%
Inbound Calls, 7%
Outbound Calls, 5%
Data Entry, 4%
Phone Calls, 3%

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Office and Administrative Industry
Customer Sales Representative
Customer Sales Representative vs Consumer Sales Representative

Updated January 8, 2025

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