Customer sales representative demographics and statistics in the US
Customer sales representative demographics research summary. Zippia estimates customer sales representative demographics and statistics in the United States by using a database of 30 million profiles. Our customer sales representative estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about customer sales representatives after extensive research and analysis:
- There are over 1,483,489 customer sales representatives currently employed in the United States.
- 55.1% of all customer sales representatives are women, while 44.9% are men.
- The average customer sales representative age is 40 years old.
- The most common ethnicity of customer sales representatives is White (52.1%), followed by Hispanic or Latino (24.4%), Black or African American (10.6%) and Asian (6.8%).
- Customer sales representatives are most in-demand in Phoenix, AZ.
- Santa Rosa, CA pays an annual average wage of $46,010, the highest in the US.
- In 2022, women customer sales representatives earned 96% of what men earned.
- Maine is the best state for customer sales representatives to live.
- Customer sales representatives are 56% more likely to work at private companies in comparison to public companies.
On this page
Customer sales representative demographics by:
Customer sales representative gender statistics
55.1% of customer sales representatives are women and 44.9% of customer sales representatives are men.
- Female, 55.1%
- Male, 44.9%
Customer sales representative gender ratio
| Gender | Percentages |
|---|---|
| Female | 55.1% |
| Male | 44.9% |
Customer sales representative gender pay gap
Women earn 96¢ for every $1 earned by men
Male income
$41,413
Female income
$39,572
Customer sales representative gender ratio over time
This data breaks down the percentage of men and women in customer sales representative positions over time. Currently, 55.1% of customer sales representatives are female.
Customer sales representative gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 42.97% | 57.03% |
| 2011 | 42.80% | 57.20% |
| 2012 | 44.50% | 55.50% |
| 2013 | 45.00% | 55.00% |
| 2014 | 45.57% | 54.43% |
| 2015 | 45.44% | 54.56% |
| 2016 | 46.07% | 53.93% |
| 2017 | 46.55% | 53.45% |
| 2018 | 45.09% | 54.91% |
| 2019 | 44.60% | 55.40% |
| 2020 | 45.32% | 54.68% |
| 2021 | 44.89% | 55.11% |
Customer sales representative related jobs gender ratio
We compared customer sales representatives with similar job titles to see how gender ratios vary. As you can see, technical service advisor and courtesy associate have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Loan Secretary | 4% | 96% |
| Dental Receptionist | 5% | 95% |
| Receptionist Secretary | 6% | 94% |
| Customer Sales Representative | 45% | 55% |
| Lead Ramp Agent | 86% | 14% |
| Courtesy Associate | 88% | 12% |
| Technical Service Advisor | 89% | 11% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Customer sales representative demographics by race
The most common ethnicity among customer sales representatives is White, which makes up 52.1% of all customer sales representatives. Comparatively, 24.4% of customer sales representatives are Hispanic or Latino and 10.6% of customer sales representatives are Black or African American.
- White, 52.1%
- Hispanic or Latino, 24.4%
- Black or African American, 10.6%
- Asian, 6.8%
- Unknown, 5.4%
- American Indian and Alaska Native, 0.7%
Customer sales representative race
| Customer sales representative race | Percentages |
|---|---|
| White | 52.1% |
| Hispanic or Latino | 24.4% |
| Black or African American | 10.6% |
| Asian | 6.8% |
| Unknown | 5.4% |
| American Indian and Alaska Native | 0.7% |
Customer sales representative race and ethnicity over time
See how customer sales representative racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Customer sales representative race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 59.55% | 10.86% | 6.07% | 20.42% |
| 2011 | 59.27% | 11.14% | 6.21% | 20.29% |
| 2012 | 58.47% | 11.02% | 6.02% | 21.15% |
| 2013 | 58.82% | 10.86% | 6.19% | 20.82% |
| 2014 | 58.20% | 10.80% | 6.50% | 21.00% |
| 2015 | 57.58% | 10.55% | 6.28% | 22.12% |
| 2016 | 56.70% | 11.04% | 6.53% | 22.01% |
| 2017 | 57.61% | 10.45% | 6.49% | 21.84% |
| 2018 | 57.43% | 10.03% | 6.66% | 22.22% |
| 2019 | 57.03% | 10.23% | 6.47% | 22.74% |
| 2020 | 54.46% | 9.63% | 6.62% | 23.34% |
| 2021 | 52.15% | 10.60% | 6.79% | 24.37% |
Customer sales representative wage gap by race
According to our data, asian customer sales representatives have the highest average salary compared to other ethnicities. Black or african american customer sales representatives have the lowest average salary at $40,855.
| Ethnicity | Salary |
|---|---|
| Unknown | $40,929 |
| White | $41,508 |
| Black or African American | $40,855 |
| Asian | $42,438 |
| Hispanic or Latino | $41,355 |
Average customer sales representative age
See how the average age of customer sales representatives varies based on ethnicity and gender.
Male
Female
Customer sales representative age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 37 | 39 |
| Unknown | 34 | 36.5 |
| Asian | 38 | 42 |
| Hispanic or Latino | 33 | 35 |
| White | 37 | 44 |
| American Indian and Alaska Native | 38 | 42 |
Customer sales representative age breakdown
The average age of customer sales representatives is 40+ years years old, representing 49% of the customer sales representative population.
Customer sales representative age breakdown
| Customer Sales Representative Years | Percentages |
|---|---|
| 40+ years | 49% |
| 30-40 years | 25% |
| 20-30 years | 24% |
Customer sales representative educational attainment
The most common degree for customer sales representatives is bachelor's degree, with 37% of customer sales representatives earning that degree. The second and third most common degree levels are high school diploma degree at 31% and high school diploma degree at 19%.
- Bachelor's, 37%
- High School Diploma, 31%
- Associate, 19%
- Diploma, 6%
- Other Degrees, 7%
Customer sales representatives by degree level
| Customer sales representative degree | Percentages |
|---|---|
| Bachelor's | 37% |
| High School Diploma | 31% |
| Associate | 19% |
| Diploma | 6% |
| Other Degrees | 7% |
Customer sales representative jobs you might like
Customer sales representative wage gap by degree level
According to the data, customer sales representatives with a Master's degree earn more than those without, at $47,325 annually. With a Bachelor's degree, customer sales representatives earn a median annual income of $44,982 compared to $39,981 for customer sales representatives with an Associate degree.
| Education | Salary |
|---|---|
| Master's Degree | $47,325 |
| High School Diploma or Less | $38,272 |
| Bachelor's Degree | $44,982 |
| Some College/ Associate Degree | $39,981 |
Customer sales representative employment statistics
Most customer sales representatives work for a private in the retail industry.
Company size where customer sales representatives work
Below, you can see the size of companies where customer sales representatives work.
Customer sales representative jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 3% |
| 50 - 100 employees | 6% |
| 100 - 500 employees | 10% |
| 500 - 1,000 employees | 5% |
| 1,000 - 10,000 employees | 30% |
| > 10,000 employees | 47% |
Customer sales representative jobs by company type
Employees with the customer sales representative job title have their preferences when it comes to working for a company. For instance, most customer sales representatives prefer to work at private companies over public companies.
Customer sales representative jobs by sector
| Company type | Percentages |
|---|---|
| Education | 1% |
| Public | 43% |
| Private | 56% |
Customer sales representative jobs by industry
The most common industries for customer sales representatives are retail, professional and telecommunication.
Customer sales representative industry statistics
| Industry | Percentages |
|---|---|
| Retail | 23% |
| Fortune 500 | 20% |
| Professional | 9% |
| Telecommunication | 8% |
| Manufacturing | 6% |
| Finance | 6% |
| Media | 5% |
| Technology | 5% |
| Hospitality | 4% |
| Transportation | 2% |
| Automotive | 2% |
| Health Care | 2% |
| Insurance | 2% |
| Internet | 1% |
| Utilities | 1% |
| Construction | 1% |
| Real Estate | 1% |
| Education | 1% |
| Energy | 1% |
Customer sales representative turnover and employment statistics
Customer sales representative unemployment rate over time
The unemployment rate for customer sales representatives between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Customer sales representative unemployment rate by year
| Year | Customer sales representative unemployment rate |
|---|---|
| 2010 | 11.59% |
| 2011 | 11.00% |
| 2012 | 10.08% |
| 2013 | 8.66% |
| 2014 | 7.64% |
| 2015 | 6.32% |
| 2016 | 5.97% |
| 2017 | 5.66% |
| 2018 | 5.04% |
| 2019 | 4.98% |
| 2020 | 6.69% |
| 2021 | 7.20% |
Average customer sales representative tenure
The average customer sales representative stays at their job for 1-2 years, based on the 20,331 customer sales representatives resumes in Zippia's database.
Customer sales representative tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 34% |
| 1-2 years | 36% |
| 3-4 years | 12% |
| 5-7 years | 11% |
| 8-10 years | 3% |
| 11+ years | 4% |
Customer sales representative LGBT ratio compared to similar jobs
Review the percent of customer sales representatives that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Secondary School Registrar | 5.53% | 21,765 |
| Eligibility Specialist | 6.73% | 19,944 |
| Customer Sales Representative | 7.19% | - |
| Legal File Clerk | 8.60% | 71,132 |
| Commercial Credit Reviewer | 8.99% | 32,691 |
| Periodicals Clerk | 11.16% | 66,332 |
| Employee's Representative | 15.31% | 8,652 |
Similar customer sales representative jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Secondary School Registrar | 5.53% | 21,765 |
| Eligibility Specialist | 6.73% | 19,944 |
| Legal File Clerk | 8.60% | 71,132 |
| Commercial Credit Reviewer | 8.99% | 32,691 |
| Periodicals Clerk | 11.16% | 66,332 |
| Employee's Representative | 15.31% | 8,652 |
Foreign languages spoken by customer sales representatives
The most common foreign language among customer sales representatives is Spanish at 74.0%. The second-most popular foreign language spoken is French at 6.2% and Portuguese is the third-most popular at 2.5%.
- Spanish, 74.0%
- French, 6.2%
- Portuguese, 2.5%
- German, 2.4%
- Chinese, 1.9%
- Other, 13.0%
Customer sales representative languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 74.0% |
| French | 6.2% |
| Portuguese | 2.5% |
| German | 2.4% |
| Chinese | 1.9% |
| Other | 13.0% |
