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Customer sales representative education requirements

Updated January 8, 2025
2 min read
Usually, customer sales representatives don't need a college education. The most common degree for customer sales representatives is bachelor's degree with 37% graduates, with only 31% customer sales representative graduates earning high school diploma. Customer sales representatives who decided to graduate from college often finish University of Phoenix or Miami Dade College. Some good skills to have in this position include customer service, product knowledge and customer sales.

Popular customer sales representative certifications include Certified Pharmacy Technician (CPhT), Certified Sales Professional (CSP), or Certified Medical Office Manager (CMOM). To improve customer sales representative qualification and skills, we prepared some online courses to help in customer sales representative education paths.

What education do you need to become a customer sales representative?

What degree do you need to be a customer sales representative?

The most common degree for customer sales representatives is bachelor's degree, with 37% of customer sales representatives earning that degree. The second and third most common degree levels are high school diploma degree at 31% and high school diploma degree at 19%.
  • Bachelor's, 37%
  • High School Diploma, 31%
  • Associate, 19%
  • Diploma, 6%
  • Other Degrees, 7%

What should I major in to become a customer sales representative?

You should major in business to become a customer sales representative. 31% of customer sales representatives major in business. Other common majors for a customer sales representative include general studies and psychology.

Best majors for customer sales representatives

RankMajorPercentages
1Business31.0%
2General Studies6.9%
3Psychology6.3%
4Criminal Justice5.5%
5Marketing5.1%

20 best online courses for customer sales representatives

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1. Salesforce Sales Development Representative

coursera

If you’ve always wanted a rewarding career, the tech sales industry may be the path for you. If you’re an ambitious problem-solver who likes to win, you’ll find tech sales not only fulfilling, but lucrative as well. As the tech industry continuously introduces innovative services and products, tech sales roles have become more crucial than ever. SDRs are in the front lines of the tech biz, connecting with customers and clients, and coming up with the smartest solutions for their problems. Sales...

2. HubSpot Sales Representative

coursera

Whether you're completely new to sales and looking to start a new career, or you want to grow in your current sales role, this five-course career training program from the inbound sales experts at HubSpot can help you reach your career goals.\n\nYou’ll start by learning the basics of sales enablement and how sales and marketing teams can collaborate to create and keep relationships with their targeted buyers. You’ll develop data-driven sales goals and influential content to enable you to...

3. Customer Service, Customer Support, And Customer Experience

udemy
4.6
(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

4. Customer Service & Support For Customer Service Executives

udemy
4.5
(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

5. Customer Service Mastery: Delight Every Customer

udemy
4.7
(18,204)

Master Customer Service using this practical customer care course...

6. Customer Service

udemy
4.6
(11,267)

How to Approach New Customers and Maintain Existing Ones...

7. Customer Service Foundation

udemy
4.5
(290)

An introductory course about understanding the foundations of Customer Service...

8. Customer Service Training: Dealing with Difficult Customers

udemy
4.5
(1,035)

Learn how to deal with difficult customers Master customer relationship management Gain conflict management skills...

9. Customer Retention: Maximise Your Profits

udemy
4.6
(481)

How CRM, Customer Care, Customer Service, Customer Satisfaction, and Customer Experience will 10X your profits...

10. Customer Service: 6 Keys To Exceptional Customer Service

udemy
4.6
(601)

Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...

11. Customer Service Fundamentals: Putting People First

udemy
4.4
(313)

Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...

12. The Complete B2B Sales Masterclass: 6 Courses in 1

udemy
4
(413)

1. Generate Leads, 2. Pitch, 3. Close & Handle Any Objection: Get Certified in Cutting Edge, Non-Pushy B2B Sales System...

13. CSMath: Make Data-Driven Decisions in Customer Success

udemy
4.2
(320)

Learn how to separate the signals from the noise!...

14. Brilliant Customer Service: How to Impress your Customers!

udemy
4.7
(12,891)

Enhance your customer support and truly differentiate yourself from your competition!...

15. Start Improving Customer Service

udemy
4.8
(2,040)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

16. Dealing With Angry Customers

udemy
4.3
(254)

Skills and Techniques for Handling Most Customer Situations...

17. Sales Training Pro: The Complete Sales Presentation Course

udemy
4.6
(346)

Practical, Hands-on Sales Techniques and Tools to Effortlessly Engage your Customers In Your Sales Presentations...

18. Business Communication Skills: Handling Clients & Customers

udemy
4.4
(1,161)

Soft Skills Training Social Skills Business Etiquette Business English Customer Service Training...

19. [2023] Customer Service 2.0: Learn Digital Customer Service

udemy
4.5
(3,956)

Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

20. The Customer: Build a Customer Service Strategy (BITE SIZE)

udemy
4.5
(10,168)

For you and your team to be successful in providing great customer service, start by putting your customer first...

Average customer sales representative salary by education level

Customer sales representatives with a Master's degree earn more than those without, at $47,325 annually. With a Bachelor's degree, customer sales representatives earn a median annual income of $44,982 compared to $39,981 for customer sales representatives with an Associate degree.
Customer sales representative education levelCustomer sales representative salary
Master's Degree$47,325
High School Diploma or Less$38,272
Bachelor's Degree$44,982
Some College/ Associate Degree$39,981

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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