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Customer sales representative resume examples from 2026

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Land interviews using Zippia's AI-powered resume builder.

Updated March 26, 2025
5 min read
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How to write a customer sales representative resume

Craft a resume summary statement

Your resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to writing the most important 2-4 sentences of your resume:

Step 1: Start with your professional title, or the one you aspire to.

Step 2: Detail your years of experience in customer sales representative-related roles and your industry experience.

Step 3: What are your biggest professional wins? Here is your opportunity to highlight your strongest accomplishments by placing them at the start of your resume.

Step 4: Don't forget, your goal is to summarize your experience. Keep it short and sweet, so it's easy for recruiters to quickly understand why you're a great hire.

These tips will help you demonstrate why you are the perfect fit for the customer sales representative position.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

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List the right project manager skills

Many resumes are filtered out by hiring software before a human eye ever sees them. A robust Skills section can let recruiters (and bots) know you have the skills to do the job. Here is how to make the most of your skills section:

  1. Look to the job listing. You often need to include the exact keywords from the job description. Take note of the skills listed for the job.
  2. Put all relevant hard and soft skills in your skills section.
  3. Be specific. If you are too broad, you may not be giving the best picture of your skills and leave the hiring manager uncertain of your abilities.
  4. Be up to date. Software names change and companies merge. Don't look out of touch by being careless.
  5. Be accurate. Spelling and even upper or lowercase can dramatically change meanings. Make sure you are correctly listing your skills.
These five steps should give you a strong elevator pitch and land you some customer sales representative interviews.

Here are example skills to include in your “Area of Expertise” on a customer sales representative resume:

  • Customer Service
  • Product Knowledge
  • Customer Sales
  • Cleanliness
  • Excellent Interpersonal
  • Social Media Marketing
  • Strong Computer
  • CSR
  • Multitasking
  • Customer Complaints
  • Customer Problems
  • Inbound Calls
  • Sales REP
  • Troubleshoot
  • Customer Inquiries
  • Customer Satisfaction
  • Credit Card
  • Outbound Calls
  • Customer Support
  • POS
  • Customer Care
  • Customer Relations
  • Customer Accounts
  • Customer Calls
  • Sales Floor
  • Telephone Calls
  • Customer Issues
  • Sales Quota
  • Customer Orders
  • Cold Calls

Zippia’s AI can customize your resume for you.

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How to structure your work experience

Your work experience should be structured:

  1. With your most recent roles first, followed by earlier roles in reverse chronological order.
  2. Job title, along with company name and location on the left.
  3. Put the corresponding dates of employment on the left side.
  4. Keep only relevant jobs on your work experience.

How to write customer sales representative experience bullet points

Remember, your resume is not a list of responsibilities or a job description. This is your chance to show why you're good at your job and what you accomplished.

Use the XYZ formula for your work experience bullet points. Here's how it works:

  • Use strong action verbs like Led, Built, or Optimized.
  • Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
  • Wrap it up by explaining the actions you took to achieve the result and how you made an impact.

This creates bullet points that read Achieved X, measured by Y, by doing Z.

Here are great bullet points from customer sales representative resumes:

Work history example #1

Head Teller

Wells Fargo

  • Utilized cross-selling techniques to refer relevant products and services to customers.
  • Processed quarterly Vault and ATM audits with a zero error rate.
  • Performed daily and monthly audits on all cash vaults and ATMs.
  • Identified customer needs and cross-selling bank products.
  • Managed quality of communication, customer support and product representation.

Work history example #2

Customer Assistant

Xerox

  • Assisted customers with resolving technical issues using personal communication devices.
  • Developed work processes, procedures and technical report.
  • Managed all activities associated with Call Center operations, including payroll and creating/updating/mailing invoices.
  • Demonstrated high levels of production in sensitive communication environment.
  • Trained Supervisors and Senior CSR's for new information for the projects.

Work history example #3

Customer Sales Representative

iQor Holdings

  • Selected to handle troubleshooting of service issues based on strong work performance and ability to learn quickly.
  • Resolved customers' service and billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
  • Performed troubleshooting by identifying problems, giving technical advice, files service request and follows up on scheduling.
  • Educated customers on internet account management access.
  • Provided troubleshooting for cellphones and solved billing issues.

Work history example #4

Dental Assistant/Receptionist

Aspen Dental Management

  • Prepared surgical notes, facilitated pre and post operative appointments for the patient.
  • Completed 200 hour externship working as a Dental Assistant.
  • Assisted doctor with general chair side dentistry.
  • Restructured and improved OSHA manual.
  • Assisted in care in all aspects of dentistry with a focus on prosthetic care.

Zippia’s AI can customize your resume for you.

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Add an education section to your resume

Employers are looking for a few things when looking at the Education section of your resume:
  • The highest degree you have achieved.
  • TWhere you attended school, and the dates (Although if you graduated some time ago, leave the date off to avoid ageism)
  • TField of study
  • TAny honors, relevant coursework, achievements, or pertinent activities

Here are some examples of good education entries from customer sales representative resumes:

High School Diploma

2015 - 2015

High School Diploma

2011 - 2011

Highlight your customer sales representative certifications on your resume

If you have any additional certifications or education-like achievements, add them to the education section.

Include the full name of the certification, along with the name of the issuing organization and date of obtainment.

Here are some of the best certifications to have on customer sales representative resumes:

  1. Certified Pharmacy Technician (CPhT)
  2. Certified Sales Professional (CSP)
  3. Certified Medical Office Manager (CMOM)
  4. International Accredited Business Accountant (IABA)
  5. Automotive Sales Professional
  6. Sales Management

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