12 Customer Sales Representative Resume Examples

Five Key Resume Tips For Writing A Customer Sales Representative Resume:

1.
Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
2.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Customer Service, be sure to list it in your resume’s skills section.
3.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
4.
ATS-Friendly
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
5.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
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Choose From 10+ Customizable Customer Sales Representative Resume templates

Zippia allows you to choose from different easy-to-use Customer Sales Representative templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Customer Sales Representative resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

 
Rebecca Hamilton
Customer Sales Representative
Contact Information
Albany, GA
(790) 555-5229
rhamilton@example.com
Skills
  • Retail Sales
  • CSR
  • Telephone Calls
  • Information Sessions
  • Customer Sales
  • Communication
  • Potential Customers
  • Engraving
  • Company Policies
  • Current Promotions
 
 
Employment History
Customer Sales Representative2020 - Present
Teleperformance
Albany, GA
  • Assist customers with telephone, television and internet services * Guarantee customer satisfaction
  • Answered for Microsoft Xbox Customer Service Troubleshooting, network troubleshooting.
  • Used various software packages and web-based communication tools to meet the unique needs of our clients.
  • Managed quality communication, customer support and product representation for each client.
Seasonal Sales Representative2016 - 2020
Gap
Philadelphia, PA
  • Face to face on sales floor, fitting room, cashier, and over phone.
  • Maintain a high standard of customer service in a fast-paced retail environment
  • Worked cash register and loss prevention Managed all merchandise deliveries Organized store and worked floorsets
Promoter2015 - 2016
MKTG Inc. com
East Islip, NY
  • Increase vendor line sales by developing new clients through promotional events.
  • Organized and directed Flash Mob and Street Team marketing / promotional events.
Education
High School Diploma of null2015 - 2015
 
 
Lauren Robertson
Customer Sales Representative
Contact Info
Bentonville, AR
(460) 555-2646
lrobertson@example.com
Skills
Large Amounts
Communication
Greeting Customers
Insurance Companies
Customer Complaints
Store Policies
Offering Assistance
CSR
Food Preparation
Troubleshoot
Employment History
Customer Sales Representative2019 - Present
WalmartBentonville, AR
  • Aided staff coordinating sales floor service.
  • Stock items from the back room to the sales floor.
  • Moved to Customer Relations and within 6 months offered Senior Agent Position.
  • Followed all established company policies and practices.
  • Organized sales floor, kept manikins dressed trendily, restocked racks.
Customer Service Associate2018 - 2019
WalmartBentonville, AR
  • Greet customers as they arrive while providing a fast and friendly service.
  • Help stock the sales floor.
  • Addressed customer service inquiries in a timely and accurate fashion.
  • Work with customers Maintain the sales floor
  • Assist customer with register transactions, credit applications, maintenance of inventory, loss prevention and safe working and shopping environment.
  • Work with management team to stay updated on product knowledge and be informed of any changes in company policies and procedures.
Customer Service Associate/Cashier2011 - 2018
Taco BellColorado Springs, CO
  • Assisted in successfully resolving customer complaints.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Provided customer service by greeting customers, assisted with orders and sales of Honey Baked Ham products;maintained store cleanliness
  • Burke Cleaners - Moline, IL l Greet customers entering the store to ascertain what each customer wants or needs.
Education
High School Diploma of null2011 - 2011
 
 
Timothy Hunter
Customer Sales Representative
Bolingbrook, IL
(250) 555-7076
thunter@example.com
Experience
Customer Sales Representative2013 - Present
XeroxBolingbrook, IL
  • Offered exceptional customer service to differentiate and promote the company brand.
  • Maintain communication with customers while during the problem resolution process.
Associate Customer Service Representative2012 - 2013
Walgreen CoSaint Louis, MO
  • Cashier - help customers Restock shelves Accepting customer returns
  • Welcomed customers -Directed/helped customers -Processed purchases -Promoted sales -Maintained neat and orderly store front -Restock shelves -Answered phones
  • Maintained sales floor, restocking inventory as needed.
Customer Service Desk2006 - 2012
Walgreen CoSaint Louis, MO
  • Assisted in creating or fixing insurance claims on service orders Bilingual CSR
  • Handled credit\catalog problems as well as customer returns.
  • Focus was on providing excellent customer service and handling customer concerns daily in regards to high quality levels of service provided.
Skills
Customer RelationsProduct KnowledgeCustomer ServiceCustomer SalesCSRCustomer ReturnsHigh VolumeHealth CareAdditional ServicesSales Floor
Education
High School Diploma In null2006 - 2006
 
 
Doris Palmer
Customer Sales Representative
Employment History
Customer Sales Representative2019 - Present
Food LionMooresville, NC
  • Assist the Customer Service Sales Manager in maintaining Food Lion customer service standards according to the Front End Standard Practice Manual.
  • handle large amounts of money during peak and non peak hours.
  • Fill the sales floor with back stock.
  • Smile, and greet customers, working with management other associates to maximize high level of customer satisfaction.
  • Greeted new and recurring customers; enforced communication protocol with diplomacy and tact.
Sales Assistant2009 - 2019
Food LionMooresville, NC
  • Top seller in the department multiple times Von Maur card memberships Personal shopping and customer service Department Upkeep Markdowns and shipment
  • Assisted customers in finding the appropriate wireless solutions for their needs.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
Customer Service Desk2007 - 2009
Lowe'sMooresville, NC
  • Managed internet orders placed by customers.
  • Credit card applications * Answering and transferring phone calls * Customer checkout * Information service desk
  • Trained cashiers how to work the customer service desk.
  • Processed all sales transactions accurately and in a timely fashion.
  • Determine whether items are damaged or can be placed back on the sales floor.
Education
High School Diploma In null2007 - 2007
 
 
Contact Information
Mooresville, NC
(560) 555-2835
dpalmer@example.com
Skills
Order Entry
Front Office
Retail Sales
Customer Problems
Positive Attitude
New Customers
Communication
CSR
Stock Room
Customer Service
 
 
Alan Hamilton
Customer Sales Representative
Atlanta, GA
(210) 555-0272
ahamilton@example.com
Skills
POSProduct KnowledgeCSRNew CustomersVideo GamesCustomer ProblemsCompany PoliciesStock RoomPotential CustomersGreeting Customers
 
 
Employment History
Customer Sales Representative2020 - Present
VerizonAtlanta, GA
  • Contributed significantly to the increase of overall monthly branch revenue by 12% by exceeding sales goals.
  • Contribute in building and maintaining positive employeerelations through effective partnership, teamwork and communication with co-workers and the management team.
  • Manage a high volume of incoming calls from various departments.
Customer Sales Associate2010 - 2020
WalmartCharlotte, NC
  • Process returns and exchanges of merchandise.Answer customers' questions and provide information about store policies.
  • Received achievements (pay raise) for outstanding customer services.
Sales Team Member2006 - 2010
WalmartBentonville, AR
  • Helped customers with sales transactions.
  • Handle customer relations on cell phone purchases and contracts through Verizon, AT&T and T-Mobile.
  • Cashier, sales floor, garden center, set up displays, end caps, seasonal items, ect.
  • Used established systems to process price changes on the sales floor and in the stockroom.
Education
High School Diploma of null2006 - 2006
 
 
Rebecca Hamilton
Customer Sales Representative
Contact Information
Albany, GA
(790) 555-5229
rhamilton@example.com
Skills
  • Retail Sales
  • CSR
  • Telephone Calls
  • Information Sessions
  • Customer Sales
  • Communication
  • Potential Customers
  • Engraving
  • Company Policies
  • Current Promotions
 
 
Employment History
Customer Sales Representative2020 - Present
Teleperformance
Albany, GA
  • Assist customers with telephone, television and internet services * Guarantee customer satisfaction
  • Answered for Microsoft Xbox Customer Service Troubleshooting, network troubleshooting.
  • Used various software packages and web-based communication tools to meet the unique needs of our clients.
  • Managed quality communication, customer support and product representation for each client.
Seasonal Sales Representative2016 - 2020
Gap
Philadelphia, PA
  • Face to face on sales floor, fitting room, cashier, and over phone.
  • Maintain a high standard of customer service in a fast-paced retail environment
  • Worked cash register and loss prevention Managed all merchandise deliveries Organized store and worked floorsets
Promoter2015 - 2016
MKTG Inc. com
East Islip, NY
  • Increase vendor line sales by developing new clients through promotional events.
  • Organized and directed Flash Mob and Street Team marketing / promotional events.
Education
High School Diploma of null2015 - 2015
 
 
Lauren Robertson
Customer Sales Representative
Contact Info
Bentonville, AR
(460) 555-2646
lrobertson@example.com
Skills
Large Amounts
Communication
Greeting Customers
Insurance Companies
Customer Complaints
Store Policies
Offering Assistance
CSR
Food Preparation
Troubleshoot
Employment History
Customer Sales Representative2019 - Present
WalmartBentonville, AR
  • Aided staff coordinating sales floor service.
  • Stock items from the back room to the sales floor.
  • Moved to Customer Relations and within 6 months offered Senior Agent Position.
  • Followed all established company policies and practices.
  • Organized sales floor, kept manikins dressed trendily, restocked racks.
Customer Service Associate2018 - 2019
WalmartBentonville, AR
  • Greet customers as they arrive while providing a fast and friendly service.
  • Help stock the sales floor.
  • Addressed customer service inquiries in a timely and accurate fashion.
  • Work with customers Maintain the sales floor
  • Assist customer with register transactions, credit applications, maintenance of inventory, loss prevention and safe working and shopping environment.
  • Work with management team to stay updated on product knowledge and be informed of any changes in company policies and procedures.
Customer Service Associate/Cashier2011 - 2018
Taco BellColorado Springs, CO
  • Assisted in successfully resolving customer complaints.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Provided customer service by greeting customers, assisted with orders and sales of Honey Baked Ham products;maintained store cleanliness
  • Burke Cleaners - Moline, IL l Greet customers entering the store to ascertain what each customer wants or needs.
Education
High School Diploma of null2011 - 2011
 

What Should Be Included In A Customer Sales Representative Resume

1

1. Add Contact Information To Your Customer Sales Representative Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Customer Sales Representative Resume Contact Information Example #1
JANE MOORE
Montgomery, AL 36043| 333-111-2222 | jane.moore@email.com

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2

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Customer Sales Representative Resume Relevant Education Example #1
High School Diploma 2014 - 2016
Customer Sales Representative Resume Relevant Education Example #2
High School Diploma 2014 - 2016
3

3. Next, Create A Customer Sales Representative Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Top Skills for a Customer Sales Representative
Source: Zippia.com
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume
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4

4. List Your Customer Sales Representative Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.


Work History Example # 1
Head Teller
Wells Fargo
  • Utilized cross-selling techniques to refer relevant products and services to customers.
  • Processed quarterly Vault and ATM audits with a zero error rate.
  • Performed daily and monthly audits on all cash vaults and ATMs.
  • Identified customer needs and cross-selling bank products.
  • Managed quality of communication, customer support and product representation.

Work History Example # 2
Customer Assistant
Xerox
  • Assisted customers with resolving technical issues using personal communication devices.
  • Developed work processes, procedures and technical report.
  • Managed all activities associated with Call Center operations, including payroll and creating/updating/mailing invoices.
  • Demonstrated high levels of production in sensitive communication environment.
  • Trained Supervisors and Senior CSR's for new information for the projects.

Work History Example # 3
Customer Sales Representative
iQor Holdings
  • Selected to handle troubleshooting of service issues based on strong work performance and ability to learn quickly.
  • Resolved customers' service and billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
  • Performed troubleshooting by identifying problems, giving technical advice, files service request and follows up on scheduling.
  • Educated customers on internet account management access.
  • Provided troubleshooting for cellphones and solved billing issues.

Work History Example # 4
Dental Assistant/Receptionist
Aspen Dental Management
  • Prepared surgical notes, facilitated pre and post operative appointments for the patient.
  • Completed 200 hour externship working as a Dental Assistant.
  • Assisted doctor with general chair side dentistry.
  • Restructured and improved OSHA manual.
  • Assisted in care in all aspects of dentistry with a focus on prosthetic care.

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5

5. Highlight Your Customer Sales Representative Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your customer sales representative resume:

  1. Certified Pharmacy Technician (CPhT)
  2. Certified Sales Professional (CSP)
  3. Certified Medical Office Manager (CMOM)
  4. International Accredited Business Accountant (IABA)
  5. Automotive Sales Professional
  6. Sales Management

6

6. Finally, Add A Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

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Updated October 6, 2021