Customer Sales Representative Resume Examples 2023

Research Summary. We analyzed 4,663 customer sales representative resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like Wells Fargo and AT&T.; Here are the key facts about customer sales representative resumes to help you get the job:

  • The average customer sales representative resume is 280 words long
  • The average customer sales representative resume is 0.6 pages long based on 450 words per page.
  • Customer service is the most common skill found on a customer sales representative resume. It appears on 18.8% of resumes.
After learning about how to write a professional customer sales representative resume, you can make sure your resume checks all the boxes with our resume builder.

Resume

Customer Sales Representative Resume Example

 
Rebecca Hamilton
Customer Sales Representative
Contact Information
Albany, GA
(790) 555-5229
Skills
  • Retail Sales
  • CSR
  • Telephone Calls
  • Information Sessions
  • Customer Sales
  • Communication
  • Potential Customers
  • Engraving
  • Company Policies
  • Current Promotions
Employment History
Customer Sales Representative
2020 - Present
Teleperformance
Albany, GA
  • Assist customers with telephone, television and internet services * Guarantee customer satisfaction
  • Answered for Microsoft Xbox Customer Service Troubleshooting, network troubleshooting.
  • Used various software packages and web-based communication tools to meet the unique needs of our clients.
  • Managed quality communication, customer support and product representation for each client.
Seasonal Sales Representative
2016 - 2020
Gap
Philadelphia, PA
  • Face to face on sales floor, fitting room, cashier, and over phone.
  • Maintain a high standard of customer service in a fast-paced retail environment
  • Worked cash register and loss prevention Managed all merchandise deliveries Organized store and worked floorsets
Promoter
2015 - 2016
MKTG Inc. com
East Islip, NY
  • Increase vendor line sales by developing new clients through promotional events.
  • Organized and directed Flash Mob and Street Team marketing / promotional events.
Education
High School Diploma
2015 - 2015
 
 
Doris Palmer
Customer Sales Representative
Contact Info
Mooresville, NC
(560) 555-2835
Skills
Order EntryFront OfficeRetail SalesCustomer ProblemsPositive AttitudeNew CustomersCommunicationCSRStock RoomCustomer Service
Employment History
Customer Sales Representative
2019 - Present
Food Lion
Mooresville, NC
  • Assist the Customer Service Sales Manager in maintaining Food Lion customer service standards according to the Front End Standard Practice Manual.
  • handle large amounts of money during peak and non peak hours.
  • Fill the sales floor with back stock.
  • Smile, and greet customers, working with management other associates to maximize high level of customer satisfaction.
  • Greeted new and recurring customers; enforced communication protocol with diplomacy and tact.
Sales Assistant
2009 - 2019
Food Lion
Mooresville, NC
  • Top seller in the department multiple times Von Maur card memberships Personal shopping and customer service Department Upkeep Markdowns and shipment
  • Assisted customers in finding the appropriate wireless solutions for their needs.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
Customer Service Desk
2007 - 2009
Lowe's
Mooresville, NC
  • Managed internet orders placed by customers.
  • Credit card applications * Answering and transferring phone calls * Customer checkout * Information service desk
  • Trained cashiers how to work the customer service desk.
  • Processed all sales transactions accurately and in a timely fashion.
  • Determine whether items are damaged or can be placed back on the sales floor.
Education
High School Diploma
2007 - 2007
 
 
Jacqueline Sullivan
Customer Sales Representative
Indianapolis, IN
jsullivan@example.com
(480) 555-0731
Experience
Customer Sales Representative
2019 - Present
StericycleIndianapolis, IN
  • Call center operations Inbound Call Handling Complaint Handling and Issue Resolution Customer Service Excellence Order Processing/ Transaction Management
  • Assist customers with technical support by trouble shooting mobile devices.
  • Worked on the floor of retail sales location for att for the number 1 authorized retailer in the country for att.
Sales Representative Internship
2018 - 2019
WalmartIndianapolis, IN
  • Send off customer's jewelry to be sized or fix.
  • Delivered oral and written presentations for new business accounts Expedited communication between upper level management and general personnel.
  • Document all interactions with customers and prospects to improve internal communication and program execution.
  • Handle advanced customer service issues.
Customer Service Clerk
2017 - 2018
J. C. PenneyColumbus, OH
  • Transact sales, retrieve catalog merchandise for customers, process merchandise returns, pack boxes for return shipping.
  • Demonstrate product knowledge, market future appointments, contribute to day-to-day business operations, and troubleshoot customer conflicts
  • Recover merchandise on sales floor.
Skills
Internet
Customer Service
Customer Sales
Customer Transactions
Powerpoint
Greeting Customers
New Customers
Communication
Purchase Orders
Company Policies
Education
High School Diploma
2017 - 2017
 
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How your resume should look:

  • The job title on your resume should match your application for the role.
  • Ensure your work experience focuses on achievements, rather than responsibilities.
  • Recruiters and hiring managers suggest fitting your resume on one page.

Choose From 10+ Customizable Customer Sales Representative Resume templates

Zippia allows you to choose from different easy-to-use Customer Sales Representative templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Customer Sales Representative resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Customer Sales Representative Resume
Customer Sales Representative Resume
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Customer Sales Representative Resume
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Customer Sales Representative Resume
Customer Sales Representative Resume
Customer Sales Representative Resume
Customer Sales Representative Resume

Customer Sales Representative Resume Format And Sections

1

1. Add Contact Information To Your Customer Sales Representative Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Customer Sales Representative Resume Contact Information Example #1

Jane Moore

Montgomery, AL 36043| 333-111-2222 | jane.moore@email.com

Do you want to know more?
How To Write The Perfect Resume Header
2

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school
Check More About Customer Sales Representative Education
Majors
Business
31.0%
General Studies
6.9%
Psychology
6.3%
Criminal Justice
5.5%
Show More

Customer Sales Representative Resume Relevant Education Example #1

High School Diploma 2015 - 2017

Customer Sales Representative Resume Relevant Education Example #2

High School Diploma 2011 - 2013

3

3. Next, Create A Customer Sales Representative Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Customer Sales Representative Skills For Resume

  • Customer Service Skills

    Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

  • Product Knowledge Skills

    Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

  • Customer Sales Skills

    Customer sales refer to the process in which a product passes from the manufacturer to the customer through many different stages. A customer service sales representative works directly with customers and recommend products and services that meet their needs. Good customer service sales anticipate and predict the customer needs and offers practical solutions to solve them.

  • Customer Problems Skills

    Customer problems are a detailed description of issues customers face using the company's product and/or service. This is usually the difference between what a company promises and what its products or services deliver to customers.

  • Troubleshoot Skills

    Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Top Skills for a Customer Sales Representative

Source: Zippia.com
  • Customer Service, 18.8%
  • Product Knowledge, 13.4%
  • Customer Sales, 8.7%
  • Cleanliness, 8.4%
  • Other Skills, 50.7%
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume
4

4. List Your Customer Sales Representative Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?
How To Show Your Experience On a Resume... Even When You Don't Have Any
Work History Example # 1
Sales Team Member
Target
  • Answered 20+ calls regarding TVs, gaming consoles, speakers, etc.
  • Ordered, rotated, stocked, and priced store merchandise Ensure guests have a positive experience while visiting the store
  • Displayed a positive, helpful attitude on a daily basis that was consistently praised by customers and employers.
  • Enhanced judgment and decision making by creating visual presentation displays for marketing purposes
  • Experienced in cashiering and using POS retail devices when looking up products.
Work History Example # 2
Customer Service Clerk
Verizon
  • Maintained security and telecommunications systems for opening and closing day to day business operations
  • Ensured customer satisfaction through effective communication and aggressive pursuit of resolutions.
  • Reconciled cash (bank deposit, safe fund/till fund, daily financial transactions) and follow bank deposit procedures.
  • Listened and solved customers' issues relating to their accounts Troubleshoot handsets problems and sold the best options to customers.
  • Provided customer service throughout the implementation process including ownership of all customer and account team communication.
5

5. Highlight Your Customer Sales Representative Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your customer sales representative resume:

  1. Certified Pharmacy Technician (CPhT)
  2. Certified Sales Professional (CSP)
  3. Certified Medical Office Manager (CMOM)
  4. International Accredited Business Accountant (IABA)
  5. Automotive Sales Professional
  6. Sales Management

More Certifications For Customer Sales Representative
6

6. Finally, Add a Customer Sales Representative Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?
Read our guide on how to write a resume summary statement

And If You’re Looking for a Job, Here Are the Five Top Employers Hiring Now:

  1. Schwan's Jobs (96)
  2. Lands' End Jobs (75)
  3. Wells Fargo Jobs (899)
  4. Verizon Communications Jobs (74)
  5. T-Mobile Jobs (353)

Common Customer Sales Representative Resume Skills

  • Customer Service
  • Product Knowledge
  • Customer Sales
  • Cleanliness
  • Excellent Interpersonal
  • Social Media Marketing
  • Strong Computer
  • CSR
  • Multitasking
  • Customer Complaints
  • Customer Problems
  • Inbound Calls
  • Sales REP
  • Troubleshoot
  • Customer Inquiries
  • Customer Satisfaction
  • Credit Card
  • Outbound Calls
  • Customer Support
  • POS
  • Customer Care
  • Customer Relations
  • Customer Accounts
  • Customer Calls
  • Sales Floor
  • Telephone Calls
  • Customer Issues
  • Sales Quota
  • Customer Orders
  • Cold Calls
  • Outbound Sales
  • Customer Interaction
  • Billing Issues
  • Quality Customer Service
  • Bank Deposits
  • Customer Retention
  • Store Management
  • Computer System
  • Upselling
  • Problem Resolution
  • Sales Support
  • Inventory Control
  • Sales Techniques
  • Bill Payments
  • Bank Products
  • Provide Customer Assistance
  • Cash Drawers

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Updated May 19, 2023