Research Summary. We analyzed 4,663 customer sales representative resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like Wells Fargo and AT&T.; Here are the key facts about customer sales representative resumes to help you get the job:

  • The average customer sales representative resume is 280 words long
  • The average customer sales representative resume is 0.6 pages long based on 450 words per page.
  • Customer service is the most common skill found on a customer sales representative resume. It appears on 18.8% of resumes.
After learning about how to write a professional customer sales representative resume, you can make sure your resume checks all the boxes with our resume builder.


Customer Sales Representative Resume Example

Choose From 10+ Customizable Customer Sales Representative Resume templates

Zippia allows you to choose from different easy-to-use Customer Sales Representative templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Customer Sales Representative resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Customer Sales Representative Resume
Customer Sales Representative Resume
Customer Sales Representative Resume
Customer Sales Representative Resume
Customer Sales Representative Resume
Customer Sales Representative Resume
Customer Sales Representative Resume
Customer Sales Representative Resume
Customer Sales Representative Resume
Customer Sales Representative Resume
Customer Sales Representative Resume
Customer Sales Representative Resume
Customer Sales Representative Resume
Customer Sales Representative Resume
Customer Sales Representative Resume
Customer Sales Representative Resume

Customer Sales Representative Resume Format And Sections


1. Add Contact Information To Your Customer Sales Representative Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Customer Sales Representative Resume Contact Information Example #1

Jane Moore

Montgomery, AL 36043| 333-111-2222 |

Do you want to know more?
How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Customer Sales Representative Resume Relevant Education Example #1

High School Diploma 2015 - 2017

Customer Sales Representative Resume Relevant Education Example #2

High School Diploma 2011 - 2013


3. Next, Create A Customer Sales Representative Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Customer Sales Representative Skills For Resume

  • Customer Service Skills

    Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

  • Product Knowledge Skills

    Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

  • Customer Sales Skills

    Customer sales refer to the process in which a product passes from the manufacturer to the customer through many different stages. A customer service sales representative works directly with customers and recommend products and services that meet their needs. Good customer service sales anticipate and predict the customer needs and offers practical solutions to solve them.

  • Customer Problems Skills

    Customer problems are a detailed description of issues customers face using the company's product and/or service. This is usually the difference between what a company promises and what its products or services deliver to customers.

  • Troubleshoot Skills

    Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Top Skills for a Customer Sales Representative

  • Customer Service, 18.8%
  • Product Knowledge, 13.4%
  • Customer Sales, 8.7%
  • Cleanliness, 8.4%
  • Other Skills, 50.7%
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume

4. List Your Customer Sales Representative Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?
How To Show Your Experience On a Resume... Even When You Don't Have Any
Work History Example # 1
Sales Team Member
  • Answered 20+ calls regarding TVs, gaming consoles, speakers, etc.
  • Ordered, rotated, stocked, and priced store merchandise Ensure guests have a positive experience while visiting the store
  • Displayed a positive, helpful attitude on a daily basis that was consistently praised by customers and employers.
  • Enhanced judgment and decision making by creating visual presentation displays for marketing purposes
  • Experienced in cashiering and using POS retail devices when looking up products.
Work History Example # 2
Customer Service Clerk
  • Maintained security and telecommunications systems for opening and closing day to day business operations
  • Ensured customer satisfaction through effective communication and aggressive pursuit of resolutions.
  • Reconciled cash (bank deposit, safe fund/till fund, daily financial transactions) and follow bank deposit procedures.
  • Listened and solved customers' issues relating to their accounts Troubleshoot handsets problems and sold the best options to customers.
  • Provided customer service throughout the implementation process including ownership of all customer and account team communication.

5. Highlight Your Customer Sales Representative Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your customer sales representative resume:

  1. Certified Pharmacy Technician (CPhT)
  2. Certified Sales Professional (CSP)
  3. Certified Medical Office Manager (CMOM)
  4. International Accredited Business Accountant (IABA)
  5. Automotive Sales Professional
  6. Sales Management


6. Finally, Add a Customer Sales Representative Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?
Read our guide on how to write a resume summary statement

And If You’re Looking for a Job, Here Are the Five Top Employers Hiring Now:

  1. Schwan's Jobs (96)
  2. Lands' End Jobs (75)
  3. Wells Fargo Jobs (899)
  4. Verizon Communications Jobs (74)
  5. T-Mobile Jobs (353)

Common Customer Sales Representative Resume Skills

  • Customer Service
  • Product Knowledge
  • Customer Sales
  • Cleanliness
  • Excellent Interpersonal
  • Social Media Marketing
  • Strong Computer
  • CSR
  • Multitasking
  • Customer Complaints
  • Customer Problems
  • Inbound Calls
  • Sales REP
  • Troubleshoot
  • Customer Inquiries
  • Customer Satisfaction
  • Credit Card
  • Outbound Calls
  • Customer Support
  • POS
  • Customer Care
  • Customer Relations
  • Customer Accounts
  • Customer Calls
  • Sales Floor
  • Telephone Calls
  • Customer Issues
  • Sales Quota
  • Customer Orders
  • Cold Calls
  • Outbound Sales
  • Customer Interaction
  • Billing Issues
  • Quality Customer Service
  • Bank Deposits
  • Customer Retention
  • Store Management
  • Computer System
  • Upselling
  • Problem Resolution
  • Sales Support
  • Inventory Control
  • Sales Techniques
  • Bill Payments
  • Bank Products
  • Provide Customer Assistance
  • Cash Drawers

Customer Sales Representative Jobs