Customer sales specialist demographics and statistics in the US
Customer sales specialist demographics research summary. Zippia estimates customer sales specialist demographics and statistics in the United States by using a database of 30 million profiles. Our customer sales specialist estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about customer sales specialists after extensive research and analysis:
- There are over 618,187 customer sales specialists currently employed in the United States.
- 49.7% of all customer sales specialists are women, while 50.3% are men.
- The average customer sales specialist age is 40 years old.
- The most common ethnicity of customer sales specialists is White (55.2%), followed by Hispanic or Latino (21.1%), Black or African American (11.2%) and Asian (6.6%).
- In 2022, women earned 97% of what men earned.
- 7% of all customer sales specialists are LGBT.
- Customer sales specialists are 59% more likely to work at private companies in comparison to public companies.
On this page
Customer sales specialist demographics by:
Customer sales specialist gender statistics
49.7% of customer sales specialists are women and 50.3% of customer sales specialists are men.
- Male, 50.3%
- Female, 49.7%
Customer sales specialist gender ratio
| Gender | Percentages |
|---|---|
| Male | 50.3% |
| Female | 49.7% |
Customer sales specialist gender pay gap
Women earn 97¢ for every $1 earned by men
Male income
$46,191
Female income
$44,804
Customer sales specialist gender ratio over time
This data breaks down the percentage of men and women in customer sales specialist positions over time. Currently, 49.7% of customer sales specialists are female.
Customer sales specialist gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 48.34% | 51.66% |
| 2011 | 48.17% | 51.83% |
| 2012 | 49.90% | 50.10% |
| 2013 | 50.40% | 49.60% |
| 2014 | 50.98% | 49.02% |
| 2015 | 50.84% | 49.16% |
| 2016 | 51.48% | 48.52% |
| 2017 | 51.96% | 48.04% |
| 2018 | 50.49% | 49.51% |
| 2019 | 50.00% | 50.00% |
| 2020 | 50.72% | 49.28% |
| 2021 | 50.29% | 49.71% |
Customer sales specialist related jobs gender ratio
We compared customer sales specialists with similar job titles to see how gender ratios vary. As you can see, technical service advisor and courtesy associate have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Loan Secretary | 4% | 96% |
| Dental Receptionist | 5% | 95% |
| Receptionist Secretary | 6% | 94% |
| Customer Sales Specialist | 50% | 50% |
| Lead Ramp Agent | 86% | 14% |
| Courtesy Associate | 88% | 12% |
| Technical Service Advisor | 89% | 11% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Customer sales specialist demographics by race
The most common ethnicity among customer sales specialists is White, which makes up 55.2% of all customer sales specialists. Comparatively, 21.1% of customer sales specialists are Hispanic or Latino and 11.2% of customer sales specialists are Black or African American.
- White, 55.2%
- Hispanic or Latino, 21.1%
- Black or African American, 11.2%
- Asian, 6.6%
- Unknown, 5.2%
- American Indian and Alaska Native, 0.7%
Customer sales specialist race
| Customer sales specialist race | Percentages |
|---|---|
| White | 55.2% |
| Hispanic or Latino | 21.1% |
| Black or African American | 11.2% |
| Asian | 6.6% |
| Unknown | 5.2% |
| American Indian and Alaska Native | 0.7% |
Customer sales specialist race and ethnicity over time
See how customer sales specialist racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Customer sales specialist race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 62.61% | 11.47% | 5.93% | 17.17% |
| 2011 | 62.33% | 11.76% | 6.06% | 17.04% |
| 2012 | 61.52% | 11.64% | 5.87% | 17.90% |
| 2013 | 61.87% | 11.47% | 6.04% | 17.57% |
| 2014 | 61.25% | 11.41% | 6.35% | 17.76% |
| 2015 | 60.63% | 11.16% | 6.14% | 18.87% |
| 2016 | 59.75% | 11.65% | 6.38% | 18.77% |
| 2017 | 60.66% | 11.06% | 6.34% | 18.59% |
| 2018 | 60.48% | 10.64% | 6.52% | 18.97% |
| 2019 | 60.08% | 10.84% | 6.32% | 19.49% |
| 2020 | 57.52% | 10.24% | 6.47% | 20.10% |
| 2021 | 55.20% | 11.21% | 6.64% | 21.12% |
Customer sales specialist wage gap by race
According to our data, asian customer sales specialists have the highest average salary compared to other ethnicities. Black or african american customer sales specialists have the lowest average salary at $45,773.
| Ethnicity | Salary |
|---|---|
| Unknown | $45,828 |
| White | $46,262 |
| Black or African American | $45,773 |
| Asian | $46,955 |
| Hispanic or Latino | $46,147 |
Average customer sales specialist age
See how the average age of customer sales specialists varies based on ethnicity and gender.
Male
Female
Customer sales specialist age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 37 | 39 |
| Unknown | 34 | 36.5 |
| Asian | 38 | 42 |
| Hispanic or Latino | 33 | 35 |
| White | 37 | 44 |
| American Indian and Alaska Native | 38 | 42 |
Customer sales specialist age breakdown
The average age of customer sales specialists is 40+ years years old, representing 49% of the customer sales specialist population.
Customer sales specialist age breakdown
| Customer Sales Specialist Years | Percentages |
|---|---|
| 40+ years | 49% |
| 30-40 years | 25% |
| 20-30 years | 24% |
Customer sales specialist educational attainment
The most common degree for customer sales specialists is bachelor's degree, with 49% of customer sales specialists earning that degree. The second and third most common degree levels are associate degree degree at 21% and associate degree degree at 18%.
- Bachelor's, 49%
- Associate, 21%
- High School Diploma, 18%
- Master's, 5%
- Other Degrees, 7%
Customer sales specialists by degree level
| Customer sales specialist degree | Percentages |
|---|---|
| Bachelor's | 49% |
| Associate | 21% |
| High School Diploma | 18% |
| Master's | 5% |
| Other Degrees | 7% |
Customer sales specialist jobs you might like
Customer sales specialist wage gap by degree level
According to the data, customer sales specialists with a Master's degree earn more than those without, at $50,514 annually. With a Bachelor's degree, customer sales specialists earn a median annual income of $48,823 compared to $45,114 for customer sales specialists with an Associate degree.
| Education | Salary |
|---|---|
| Master's Degree | $50,514 |
| High School Diploma or Less | $43,811 |
| Bachelor's Degree | $48,823 |
| Some College/ Associate Degree | $45,114 |
Customer sales specialist employment statistics
Most customer sales specialists work for a private in the retail industry.
Company size where customer sales specialists work
Below, you can see the size of companies where customer sales specialists work.
Customer sales specialist jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 5% |
| 50 - 100 employees | 10% |
| 100 - 500 employees | 16% |
| 500 - 1,000 employees | 4% |
| 1,000 - 10,000 employees | 24% |
| > 10,000 employees | 42% |
Customer sales specialist jobs by company type
Employees with the customer sales specialist job title have their preferences when it comes to working for a company. For instance, most customer sales specialists prefer to work at private companies over public companies.
Customer sales specialist jobs by sector
| Company type | Percentages |
|---|---|
| Education | 1% |
| Public | 40% |
| Private | 59% |
| Government | 0% |
Customer sales specialist jobs by industry
The most common industries for customer sales specialists are retail, manufacturing and telecommunication.
Customer sales specialist industry statistics
| Industry | Percentages |
|---|---|
| Retail | 21% |
| Fortune 500 | 20% |
| Manufacturing | 8% |
| Professional | 6% |
| Telecommunication | 6% |
| Technology | 6% |
| Finance | 5% |
| Hospitality | 5% |
| Media | 3% |
| Transportation | 3% |
| Health Care | 3% |
| Automotive | 2% |
| Construction | 2% |
| Insurance | 2% |
| Pharmaceutical | 1% |
| Utilities | 1% |
| Start-up | 1% |
| Non Profits | 1% |
| Education | 1% |
| Energy | 1% |
Customer sales specialist turnover and employment statistics
Customer sales specialist unemployment rate over time
The unemployment rate for customer sales specialists between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Customer sales specialist unemployment rate by year
| Year | Customer sales specialist unemployment rate |
|---|---|
| 2010 | 11.59% |
| 2011 | 11.00% |
| 2012 | 10.08% |
| 2013 | 8.66% |
| 2014 | 7.64% |
| 2015 | 6.32% |
| 2016 | 5.97% |
| 2017 | 5.66% |
| 2018 | 5.04% |
| 2019 | 4.98% |
| 2020 | 6.69% |
| 2021 | 7.20% |
Average customer sales specialist tenure
The average customer sales specialist stays at their job for 1-2 years, based on the 1,340 customer sales specialists resumes in Zippia's database.
Customer sales specialist tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 21% |
| 1-2 years | 34% |
| 3-4 years | 14% |
| 5-7 years | 15% |
| 8-10 years | 5% |
| 11+ years | 10% |
Customer sales specialist LGBT ratio compared to similar jobs
Review the percent of customer sales specialists that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Service Order Clerk | 5.53% | 84,974 |
| Contact Officer | 6.73% | 56,957 |
| Customer Sales Specialist | 7.19% | - |
| Card Filer | 8.60% | 366 |
| Credit Investigator | 8.99% | 9,442 |
| Acquisitions Assistant | 11.16% | 1,102 |
| Human Resources Assistant & Recruiter | 15.31% | 68,356 |
Similar customer sales specialist jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Service Order Clerk | 5.53% | 84,974 |
| Contact Officer | 6.73% | 56,957 |
| Card Filer | 8.60% | 366 |
| Credit Investigator | 8.99% | 9,442 |
| Acquisitions Assistant | 11.16% | 1,102 |
| Human Resources Assistant & Recruiter | 15.31% | 68,356 |
Foreign languages spoken by customer sales specialists
The most common foreign language among customer sales specialists is Spanish at 67.6%. The second-most popular foreign language spoken is Portuguese at 5.4% and Japanese is the third-most popular at 5.4%.
- Spanish, 67.6%
- Portuguese, 5.4%
- Japanese, 5.4%
- French, 5.4%
- Chinese, 2.7%
- Other, 13.5%
Customer sales specialist languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 67.6% |
| Portuguese | 5.4% |
| Japanese | 5.4% |
| French | 5.4% |
| Chinese | 2.7% |
| Other | 13.5% |
