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Customer sales specialist education requirements

Updated January 8, 2025
2 min read
Usually, customer sales specialists don't need a college education. The most common degree for customer sales specialists is bachelor's degree with 49% graduates, with only 21% customer sales specialist graduates earning associate degree. Customer sales specialists who decided to graduate from college often finish University of Phoenix or California State University - Sacramento. Some good skills to have in this position include product knowledge, sales floor and customer service.

What education do you need to become a customer sales specialist?

What degree do you need to be a customer sales specialist?

The most common degree for customer sales specialists is bachelor's degree, with 49% of customer sales specialists earning that degree. The second and third most common degree levels are associate degree degree at 21% and associate degree degree at 18%.
  • Bachelor's, 49%
  • Associate, 21%
  • High School Diploma, 18%
  • Master's, 5%
  • Other Degrees, 7%

What should I major in to become a customer sales specialist?

You should major in business to become a customer sales specialist. 32% of customer sales specialists major in business. Other common majors for a customer sales specialist include communication and general studies.

Best majors for customer sales specialists

RankMajorPercentages
1Business32.0%
2Communication8.5%
3General Studies6.6%
4Criminal Justice6.4%
5Marketing6.0%

20 best online courses for customer sales specialists

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1. Customer Service, Customer Support, And Customer Experience

udemy
4.6
(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

2. Customer Service

udemy
4.6
(11,267)

How to Approach New Customers and Maintain Existing Ones...

3. Customer Service Mastery: Delight Every Customer

udemy
4.7
(18,204)

Master Customer Service using this practical customer care course...

4. Customer Service & Support For Customer Service Executives

udemy
4.5
(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

5. Customer Service: 6 Keys To Exceptional Customer Service

udemy
4.6
(601)

Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...

6. Customer Retention: Maximise Your Profits

udemy
4.6
(481)

How CRM, Customer Care, Customer Service, Customer Satisfaction, and Customer Experience will 10X your profits...

7. Customer Service Foundation

udemy
4.5
(290)

An introductory course about understanding the foundations of Customer Service...

8. Business Communication Skills: Handling Clients & Customers

udemy
4.4
(1,161)

Soft Skills Training Social Skills Business Etiquette Business English Customer Service Training...

9. Customer Service Training: Dealing with Difficult Customers

udemy
4.5
(1,035)

Learn how to deal with difficult customers Master customer relationship management Gain conflict management skills...

10. Customer Service Fundamentals: Putting People First

udemy
4.4
(313)

Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...

11. Start Improving Customer Service

udemy
4.8
(2,040)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

12. Brilliant Customer Service: How to Impress your Customers!

udemy
4.7
(12,891)

Enhance your customer support and truly differentiate yourself from your competition!...

13. [2023] Customer Service 2.0: Learn Digital Customer Service

udemy
4.5
(3,956)

Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

14. The Customer: Build a Customer Service Strategy (BITE SIZE)

udemy
4.5
(10,168)

For you and your team to be successful in providing great customer service, start by putting your customer first...

15. Dealing With Angry Customers

udemy
4.3
(254)

Skills and Techniques for Handling Most Customer Situations...

16. Customer Service: Keep 'em coming back!

udemy
4.5
(3,150)

How to give the best customer service in your industry and keep those customers raving about your business...

17. Customer Service Success: Take Your Skills to the Next Level

udemy
4.5
(2,276)

3-in-1 Customer Service Training: Levels 1, 2, 3 Improve Your Soft Communication Skills, Customer Support & Experience...

18. Fundamentals of Logistics, Supply Chain & Customer Service

udemy
4.5
(3,822)

Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1...

19. Customer Success Profit from the Power of Your Customers

udemy
4.6
(737)

How to Become a Customer CEO Champion...

20. Outstanding Customer Service - The Ultimate Guide!

udemy
4.5
(292)

Unlocking the Powerful Secrets of OUTSTANDING Customer Service - Transform Your Business!...

Average customer sales specialist salary by education level

Customer sales specialists with a Master's degree earn more than those without, at $50,514 annually. With a Bachelor's degree, customer sales specialists earn a median annual income of $48,823 compared to $45,114 for customer sales specialists with an Associate degree.
Customer sales specialist education levelCustomer sales specialist salary
Master's Degree$50,514
High School Diploma or Less$43,811
Bachelor's Degree$48,823
Some College/ Associate Degree$45,114

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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