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  • Virtual Assistant

    Blair Renal Associates Inc. 4.6company rating

    Remote Customer Service Administrative Assistant Job

    Blair Renal Associates Inc is a medical practice company based out of Hollidaysburg, PA. Our practice is dedicated to providing exceptional care to patients with renal conditions in a compassionate and supportive environment. Role Description This is a full-time on-site role for a Virtual Assistant at Blair Renal Associates Inc. The Virtual Assistant will be responsible for assisting with administrative tasks, scheduling appointments, managing correspondence, and providing support to the medical team. Qualifications Excellent organizational and time management skills Proficiency in Microsoft Office suite (Word, Excel, Outlook) Strong communication and interpersonal skills Ability to prioritize tasks and multi-task effectively Previous experience in a healthcare setting is a plus Attention to detail and accuracy High school diploma or equivalent required; Associate's degree preferred
    $36k-41k yearly est. 13d ago
  • Senior Trading Assistant - Derivatives - Asset Management FinTech

    Tempest Vane Partners

    Remote Customer Service Administrative Assistant Job

    The Client My client is a leading FinTech business delivering technology and investment management infrastructure services to some of the world's leading hedge funds and asset managers. What You'll Get An opportunity to be part of one of the most exciting FinTech businesses in the City with a clear goal to become the first choice trading technology provider with asset managers and financial institutions alike, across both derivatives and digital asset markets. The teams are highly collaborative with excellent cross-company communication, and you are trusted to work autonomously with leadership offering guidance and support when needed. There is a high talent density and as such you will be working with top performers from across the industry with exceptional mentoring and opportunities to learn and develop your skills. They pay market leading compensation, including an annual discretionary bonus, with ongoing opportunities for financial advancement. They offer a hybrid office and working from home model. They offer benefits including 401K contribution, healthcare, dental, eye care, life insurance, 26 days holiday and 10 further days working from wherever you want in the world amongst others. What You'll Do As a member of the Client Service team the focus of the Trading Assistant is on ensuring the complete, accurate and timely capture of trades and lifecycle events. The core services, processes and controls are provided to clients to ensure accurate risk and P&L capture. The Client Service team forms part of the Operations Function supporting trading activities across a diverse client base and product range. The core services provided by the Trading Assistants are as follows: Trade Capture Life Cycle Event Management Static Data Management Reconciliation of Client Positions Process Improvement & Projects The role entails extensive relationship management, working closely with execution traders and portfolio managers across a number of clients. The role also requires close working relationships with a number of internal partners including the COO team, Fund Control, Investor Relations, Fund Risk and Quants. What You'll Need 5 years plus experience in a Trading Assistant role with expert knowledge of the front-to-back trade processing cycle. Excellent knowledge of operational risk and risk mitigation utilising technology, process, and controls. Excellent knowledge of one or more flavour of OTC or Listed Derivatives products, including Flow Rates, FX, Credit, Equity, Futures & Options. Technical experience with Python, SQL or VBA would be highly beneficial. Problem solving capabilities and a focus of process improvement. Strong client facing, relationship management and communication skills.
    $94k-164k yearly est. 14d ago
  • Google Cloud Platform (GCP) Data & Business Intelligence (BI) Subject Matter Expert (SME) - Assistant Vice President

    Deutsche Bank 4.9company rating

    Remote Customer Service Administrative Assistant Job

    Job Title: Google Cloud Platform (GCP) Data & Business Intelligence (BI) Subject Matter Expert (SME) Corporate Title: Assistant Vice President Who we are In short - an essential part of Deutsche Bank's technology solution, developing applications for key business areas. Our Technologists drive Cloud, Cyber and business technology strategy while transforming it within a robust, hands-on engineering culture. Learning is a key element of our people strategy, and we have a variety of options for you to develop professionally. Our approach to the future of work champions flexibility and is rooted in the understanding that there have been dramatic shifts in the ways we work. Having first established a presence in the Americas in the 19th century, Deutsche Bank opened its US technology center in Cary, North Carolina in 2009. Learn more about us here. Overview Deutsche Bank has set for itself ambitious goals in the areas of Sustainable Finance, environmental, social, and governance (ESG) Risk Mitigation as well as Corporate Sustainability. As Climate Change throws new Challenges and opportunities, the Bank has set out to invest in developing a Sustainability Technology Platform, Sustainability data products and various sustainability applications which will aid the Bank's goals. As part of this initiative, we are building an exciting global team of technologists who are passionate about Climate Change, want to contribute to greater good leveraging their Technology Skillset in multiple areas predominantly in Cloud / Hybrid Architecture. As part of this Role, we are seeking a highly experienced GCP Data & Business Intelligence (BI) Subject Matter Expert (SME) to join our growing team. In this senior role, you will be a trusted advisor, providing technical expertise and strategic direction across all things data and BI on GCP. What We Offer You A diverse and inclusive environment that embraces change, innovation, and collaboration A hybrid working model with up to 60% work from home, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days: A commitment to Corporate Social Responsibility Employee Resource Groups support an inclusive workplace for everyone and promote community engagement: Access to a strong network of Communities of Practice connecting you to colleagues with shared interests and values Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits Educational resources, matching gift, and volunteer programs What You'll Do Provide in-depth knowledge of GCP data services (Big Query, Cloud Storage, Dataflow, etc.) Design and optimize complex data pipelines for efficient data ingestion, transformation, and analysis, in addition to design and develop complex data models, leveraging expertise in relational and dimensional modeling techniques Partner with product management group and other business stakeholders to gather requirements, translate them into technical specifications, and design effective BI solutions (Tableau, Looker), while collaborating with data engineers, analysts, and business stakeholders to understand data requirements and drive data-driven decision-making Advocate for best practices in data governance, security, and compliance on GCP Mentor and guide junior team members on GCP technologies and BI best practices and foster a culture of innovation and continuous improvement within the data and BI domain Track emerging trends and innovations in GCP, BI tools, and data analytics methodologies, and proactively research and recommend new technologies and solutions to enhance our data, BI capabilities Skills You'll Need Extensive experience in data warehousing, data management, and business intelligence with proven expertise in Google Cloud Platform (GCP) and its data services (Big Query, Cloud Storage, Dataflow, etc.) Strong understanding of data governance, security, and compliance principles on GCP Experience designing and implementing complex data pipelines, with T SQL or PL SQL or Ansi SQL, and leading BI tools and platforms (Tableau, Looker) In-depth knowledge of relational and dimensional modeling techniques for BI. Knowledge of Sustainable Finance / ESG Risk / CSRD / Regulatory Reporting, cloud infrastructure and data governance best practices, and terraform will be a plus Skills That Will Help You Excel Excellent communication, collaboration, and problem-solving skills Ability to translate technical concepts into clear, actionable insights for business stakeholders Strong leadership presence and ability to influence and inspire others Expectations It is the Bank's expectation that employees hired into this role will work in the Cary office in accordance with the Bank's hybrid working model. Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion. The salary range for this position in Cary is $100,000 to $142,250. Actual salaries may be based on a number of factors including, but not limited to, a candidate's skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration. Deutsche Bank Benefits At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That's why we are focused on providing benefits and perks that enable our colleagues to live authenti cally and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click here to learn more! Learn more about your life at Deutsche Bank through the eyes of our current employees: *************************** The California Consumer Privacy Act outlines how companies can use personal information. If you are interested in receiving a copy of Deutsche Bank's California Privacy Notice please email ****************. #LI-HYBRID We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment. We are an Equal Opportunity Employer - Veterans/Disabled and other protected categories. Click these links to view the following notices: "EEO is the Law poster" and supplement ; Employee Rights and Responsibilities under the Family and Medical Leave Act; Employee Polygraph Protection Act and Pay Transparency Nondiscrimination Provision.
    $34k-50k yearly est. 4d ago
  • Virtual Assistant

    Platinum & Metals 3.5company rating

    Remote Customer Service Administrative Assistant Job

    we are looking for a good reliable individual to join the team at Platinum & Metals. If you are an innovative, creative and proactive individual who enjoys working remotely but also excels working at an individual level, we want you on our team. Role Description This is a part-time remote role for a Virtual Assistant at Platinum & Metals. As a Virtual Assistant, you will be responsible for providing administrative support, managing emails, scheduling appointments, and handling various tasks to help streamline operations. Qualifications Excellent communication and organizational skills Proficiency in Microsoft Office Suite and Google Workspace Experience in managing calendars and handling administrative tasks Ability to work independently and prioritize tasks efficiently Strong attention to detail and problem-solving skills
    $34k-44k yearly est. 4d ago
  • Administrative Assistant

    Glocap 4.3company rating

    Remote Customer Service Administrative Assistant Job

    Our client, a Greenwich, CT based hedge fund, is in search of an Administrative Assistant with light Office Manager duties to support a boutique office. The right candidate will be a highly driven individual who possesses common sense and logic and has an ability to meet tight deadlines, manage complex schedules and juggle many priorities. This is a great opportunity for someone living in the Westchester or Connecticut area. COMPANY: Hedge Fund POSITION: Administrative Assistant with light Office Manager duties LOCATION: Greenwich, CT HOURS: 8:30am-5pm (in office 5 days! With flexibility and additional weeks of remote work) COMPENSATION: DOE 75k + Benefits, 401k, Gym, Lunch daily and more! BACHELOR'S DEGREE REQUIRED: Required. Responsibilities of the Administrative Assistant with light Office Manager duties: -Provide support to the Research team -Assist with calendars, conference scheduling, and preparing international and domestic travel arrangements -Assist with office events, including dinners, team outings, supplies, and office and gym upkeep etc -Ensure a professional and organized office -Liaise with building management to maintain standards -Ad hoc projects Requirements of the Administrative Assistant with light Office Manager duties: -Some office experience preferred -Degree required -Fluent in Microsoft Office Suite & tech savvy is a plus -Strong written and verbal communication skills -Tech savvy, build computers and troubleshoot tech items as needed. -Discretion and confidentiality are extremely important -Ability to learn quickly, and jump into areas of need -Verifications of identity, education, prior employment, and references may be required
    $40k-51k yearly est. 4d ago
  • Administrative Associate

    WJM CPA

    Remote Customer Service Administrative Assistant Job

    WHO ARE WE? WJM CPA PLLC is a dynamic boutique Certified Public Accounting firm servicing individuals, businesses and their owners with various accounting, tax and business needs. We pride ourselves on assisting clients to achieve their most desired level of success. We're more than an accounting firm. We work with our clients as their partners, and as if their company were our own. In result, our team works proactively with a forward-thinking mindset. We don't believe that clients should only reach out to us once a year to prepare tax returns. Communication is of utmost importance, because we understand that our client's business/career is more than just a way to make a living. Our team atmosphere is positive, enthusiastic, flexible and hardworking. Our collaboration style allows for every team member to contribute for consistent and concise solutions. While we understand client's urgency, we keep a relaxed environment to make the office feel like home. At WJM CPA PLLC we are a team with leaders looking forward to working together every day while striving to be extraordinary. WHY CONSIDER THIS? Culture: Team atmosphere (weekly team meetings & monthly lunch meetings), collaborative, positive, enthusiastic, flexible, hardworking. Development: Mentorship from the Owner that has a passion for developing every team member and believes in continuing education for all team members, including paying for: Existing CPAs - AICPA, MICPA & 1 Networking Group Membership, Required CPE & CPA License Fees Aspiring CPAs - CPA Review Program, CPA exam fees (1 attempt), PTO days (day of exam) Flexibility: Much better work/life balance during tax season, Flex Fridays eligible in Summer, Opportunities to work from home during off season Compensation and Benefits: Competitive salary, bonus, 75% covered medical benefits (100% Dental/Vision) and 50% for family in low deductible plan, 4% 401(k) match, PTO (Years 1-4 of service gets 2 weeks, Years 5+ get 3 weeks, and part-time positions still get half of these PTO benefits), holidays included, mileage & travel reimbursement, regularly paid for training WHO YOU ARE Detail-Oriented, including the ability to manage multiple projects Customer-Focused Results-Driven and Accountable Effective Time Manager Ability to Work Effectively Independently or as a Team Effective Communicator, both written and verbal Passionate About Delivering Business Value Honesty and Transparency Positive Attitude The Will to try new challenging tasks WHAT WILL YOU DO? Job Summary The Administrative Associate provides administrative support for our office. They proactively connect their leader with clients and prioritize scheduling based on the leader's initiatives. This role supports business matters of significance with a willingness to contribute as needed in a dynamic and fast-paced environment. The bookkeeper role enthusiastically prepares client's accounting, tax filings, tax planning and works with the whole firm and clients. Minimum Qualifications 1-2 years of experience in administration and bookkeeping in a related business area Experience with QuickBooks and other accounting software, proficiency in Microsoft Office suite Advanced knowledge of the business area and public accounting Some experience managing initiatives Moderate computer/software skills. Maintain a positive attitude and enthusiasm with clients and team Passion for providing quality service and working in a team environment to achieve client goals regardless of task Preferred Qualifications 2-3+ years of experience in administration and bookkeeping 2-3+ years of experience with QuickBooks desktop, QuickBooks Online and industry specific software Experience in a public accounting firm Experience managing multiple clients on a consistent basis Experience with Thomson Reuters CS Tax & Accounting software Experience preparing business and individual tax returns Associate's degree or equivalent experience Understanding of project/program development and implementation Insight of the strategic goal in relation to the overall organization Responsibilities Be the head of all things administrative positively Support leaders (Managing Director) with all tasks that are asked of you Assist Managing Director with managing client and firm information by keeping lists and trackers Process and distribute internal and external mail, email and voicemail Schedule and coordinate appointments and meetings Assist in firm's administrative tasks Keep track and stock of office supplies Keep stock of up front stationaries/swag for clients Help maintain office physical appearance Scan and keep company/client files organized Greet clients who come in and offer them a beverage, possibly converse with them Provide bookkeeping services for firm's clients on a consistent basis Prepare individual tax returns for review Record notes during meetings and communicate action items with the appropriate parties Conduct research, compile data and assist in preparation of team meeting proposals, presentations and emails for presentations Act as a liaison between the firm, team and clients Assists in client management with firm management software, billing and time and expense entry Calculate and file monthly Sales / Use Tax Update and Maintain Fixed Asset Databases Balance General Ledger Accounts Post Journal Entries & Monthly Recurring Entries Prepare Bank Reconciliations Gathering/organizing and accurately enter client data into tax returns for review Appropriately communicates difficult situations encountered on engagements to team or reviewer Performs self-review of all work prior to submission to team or reviewer Proactively demonstrates a willingness to learn and attain greater knowledge on a continual basis; looks to build technical skill base Ability to keep client and employee information confidential Be the Managing Director's right hand/go to professional
    $30k-44k yearly est. 15d ago
  • Administrative Assistant

    ROCS Grad Staffing

    Customer Service Administrative Assistant Job In Virginia Beach, VA

    Why You Want to Work Here: Join a close-knit team in Virginia Beach where you'll play a crucial role in maintaining smooth office operations and supporting our leadership. You will work closely with management and have the opportunity to develop a versatile skill set. As part of your onboarding, you'll receive in-depth training at our North Carolina office, allowing you to integrate effectively and support our company's mission. Job Overview: We are seeking a proactive, organized Administrative Assistant to support our team's daily operations. This role involves a range of administrative tasks, from managing office communications to maintaining files, scheduling meetings, and coordinating office needs. Responsibilities of the Administrative Assistant: Manage phones and maintain a clean, welcoming office environment Respond to high-volume communications, including up to 50 emails a day and frequent phone calls Prepare correspondence and draft reports as needed Plan and schedule meetings, appointments, and travel for leadership Maintain filing systems, databases, and contact lists for efficient operations Order office supplies and track inventory to meet team needs Assist in planning meetings or visits from regional managers, handling logistics and preparation Gather quotes, collect signatures, and manage documents for various administrative processes Order entry and quote preparation Commission report preparation Conduct research assignments and communicate findings to team members Travel to our North Carolina office 3-4 times for training, with all expenses covered Requirements of the Administrative Assistant: High school diploma or equivalent required Strong written and verbal communication skills Proficiency in computer skills, including Microsoft Outlook Ability to multitask, manage time effectively, and pay attention to detail Why You Want To Work Here: Great Benefits Competitive Pay/Salary Potential remote and hybrid opportunity Terrific opportunities for career growth and impact
    $28k-39k yearly est. 9d ago
  • Administrative Assistant

    Garrison Associates LLC

    Remote Customer Service Administrative Assistant Job

    Administrative Assistant Leading writer of Property & Casualty Reinsurance seeking an Administrative Assistant supporting their 15 person in office team. I have been supporting this client for 20+ years and I can sincerely say they have the best, most employee centric, corporate culture of any client I've worked with. Their global team shares a passion for solving their customers' problems through a collaborative and entrepreneurial culture that empowers employees and rewards creative thinking. This is a 4 day per week in office position (with a flex work from home day) located in Schaumberg. For over three decades, the firm has helped its clients manage the risks of operating in a volatile and uncertain world. They're experts in Property, Casualty, Specialty, Cyber and Credit reinsurance, consistently recognized for the innovative way they combine data, experience and technology to understand and manage large and complex risks across the world. They are also a business with a real social purpose - we help protect communities around the globe and enable prosperity for all. Our purpose drives us forward every day as we seek solutions to some of the world's most complicated challenges. Position Summary The Administrative Assistant is responsible for providing administrative assistant support to our 15 person team as well as office manager responsibilities. This is a fast-paced and rapidly changing business environment. It requires an individual with an energetic and enthusiastic approach, along with maturity, self-confidence and self-motivation. This is an excellent opportunity for a flexible, highly organized individual with excellent communication and collaboration skills. Responsibilities include (but are not limited to) Travel Arrange business travel including conferences and client/broker events. This will usually involve flights, hotel, ground transportation and lunch/dinner bookings Enter confirmed travel arrangements into the calendar, Visitor Log and Travel Log Ensure team members have any visas, all documents, papers and itineraries necessary for travel. Coordinate with other offices to ensure travel and accommodation requirements are established and appropriate support is available when travelling to such offices Meetings and Entertainment/Lunches /Dinners On behalf of team members, coordinate meetings with clients/brokers/vendors Record all meeting details and attendees in meeting calendar within the Microsoft Office system. Manage all aspects of bookings and catering for client/broker lunches and dinners. Book taxis for our employees and clients. Prepare and organize printed materials and binders for meetings Expenses All aspects of timely expense management (in Concur and Dynamics 365) for team members, including: Use receipt images in Concur or gather receipts for business travel promptly after such travel and document the business purpose Set up expense reports on at least a monthly basis Follow-up to secure any expense approvals Visitor Log Be the coordinator for any visitor log requests Arrange desk assignments for underwriting visitors General / Office / other Provide administrative support for group meetings, whether onsite or offsite Assist with ad hoc projects Communicate with external contacts to exchange information as needed Provide telephone coverage for assisting with client requests (i.e. obtain key information to be passed on to the Underwriter when unavailable) Prepare FedEx shipments Assist with mail collection and distribution for your respective team(s) Maintain good working relationship with internal contacts Manage changing circumstances as they happen, sometimes on short notice Communicate timelines for completion of responsibilities if an item may take longer than normal due to multiple responsibilities being asked within a short time Professional/Technical Competency Requirements Strong interpersonal and teamwork skills with the ability to communicate in a professional manner with all levels of employee and market facing audiences to include with senior management, internal clients, external clients and brokers. Works efficiently, accurately and exercises common courtesy. Is a team player and demonstrates a cooperative attitude. Must possess excellent oral and written communication skills. Receptive to new ideas and is well organized. Reacts effectively to changing conditions. Anticipates and constructively advances the need for positive change. Eagerly assumes new tasks and responsibilities. Demonstrates sensitivity, respects cultural differences, and acts in an ethical manner at all times. Provide ad hoc support around office as needed Excellent PC skills with demonstrated ability to create spreadsheets, documents and presentations. Familiarity with different ‘share' platforms ie: SharePoint, Office 365 Qualifications, Skills & Experience Bachelor's Degree. 2+ years of administrative assistant experience. Strong interpersonal and communication skills Ability to multitask Proficient in Microsoft Office suite
    $30k-40k yearly est. 9d ago
  • Administrative Assistant

    Oath Law

    Customer Service Administrative Assistant Job In Chesapeake, VA

    Help more people than you can ever imagine. If you have high attention to detail, are hardworking, and want to work with an amazing team of like minded people changing the world, we'll show you how. At Oath we believe that we all get one short life and that you should make the most of it. We help our clients prioritize their lives through estate and financial planning. The role of an Oath Office Manager is to work to organize our attorneys, advisors, clients, and team in office and remote. We believe in great freedom and great responsibility. We believe in doing the hard work first. We believe there is a difference between busyness and effectiveness. We believe in empowering our team to help thousands of people nationwide. Responsibilities Oversee our day-to-day office and remote operations in Virginia Execute other office administration tasks as assigned Liaise with clients, attorneys, team, and advisors as the mainline of communication Answering and directing phone calls Responding to client requests via email and telephone Monitoring deadlines Scheduling appointments Preparing materials for client meetings Drafting correspondence Organizing and maintaining client files Scanning, copying, and filing of documents in an electronic file management system Qualifications Excellent time management, problem-solving, and communication skills Basic computer skills including experience with Microsoft Office Bachelor's degree or relevant work experience Ability to maintain and cultivate client relations About Oath Law & Oath Planning Oath was founded in 2010 on the idea that estate and financial planning should be accessible to people from all different backgrounds -- not only the wealthiest 1%. We began in one small office with a team of only a few innovative, creative thinkers that wanted to make planning and estate and financial education a possibility for every community. Now, we've grown our firm across multiple states, with more offices opening every year. Our success comes down to one motivating factor -- helping families and individuals do the best that they can for the people and things that they love most. As we continue to expand and help more individuals and families, we are seeking like-minded individuals to embody our mission and values and join our growing team. Industry Financial Services Employment Type Full-time
    $28k-39k yearly est. 8d ago
  • Emergency Dept Administrative Associate

    Sentara Health 4.9company rating

    Customer Service Administrative Assistant Job In Norfolk, VA

    City/State Norfolk, VA Work Shift First (Days) (United States of America) Sentara Leigh Hospital Emergency Department is hiring a Part-time, Day Shift, Administrative Associate - Central. Hours/Shift: Part-time, Day Shift from 7 a.m. to 7:30 p.m. and work every 3rd weekend. One of the following four skill levels required: One year experience in a medical environment OR Completion of healthcare-related certificate program OR Completion of a higher level of education requirements OR Transferable skills, for example: one year or more in a call center, customer service application program, etc. E mergency Department experience preferred Education Required: High School Diploma or Equivalent As an Administrative Associate - Central with Sentara, you will work in the Emergency Department. This position's primary duties include positively identifying the patient, collecting demographic and insurance information, and point of arrival reception. This role allows you to work with both clinical and non-clinical staff and requires excellent customer service skills. You will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients. Click to hear Cynthia tell us about a day in the life of an Administrative Associate - Central with Sentara Health. Benefits: Sentara offers an attractive array of full-time benefits to include Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B, 401a, Performance Plus Bonus, Career Advancement Opportunities, Work Perks, and more. For more information about our employee benefits click Benefits - Sentara (sentaracareers.com) Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth. Join our Team! Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve! Click here to learn more about Sentara Leigh hospital! Keywords: Administrative, front desk, clerical, call center, customer service, receptionist, Talroo-Allied Health, admin assistant Job Summary Responsible for scheduling, pre-registration/registration, insurance verification, point of arrival reception, chart preparation and revenue cycle processes for all patients. Functions in a multi-disciplinary environment, which requires the application of excellent customer service skills. One of the following four skill levels required: One year experience in medical environment or; Completion of healthcare related certificate program or; Completion of higher level of education requirements or; Transferable skills, example: one year or more in a call center, customer service application program, etc. Qualifications: HS - High School Grad or Equivalent (Required) Medical Office Skills Active Listening, Communication, Critical Thinking, Reading Comprehension, Service Orientation, Social Perceptiveness, Speaking, Time Management, Troubleshooting Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application. In support of our mission “to improve health every day,” this is a tobacco-free environment.
    $31k-37k yearly est. 12d ago
  • Customer Service Insurance - Sales

    USAA 4.7company rating

    Remote Customer Service Administrative Assistant Job

    Why USAA?Lets do something that really matters. We have an important mission: serving the members of the military community and their families. Its both a chance to say thank you and the opportunity to put your talents to work in a meaningful way. To do it right, we need the right people. Were looking for those who share our values of honesty, integrity, loyalty and service. Because what we do is just as important as how we do it. Come be a part of what makes us so special! It is all about learning and growing. Our Insurance Customer Service role may be a new career for you. Theres a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, youll have the opportunity to work from home 2 days a week. The actual onsite days are settled between each employee and their manager.The Opportunity We are currently seeking dedicated professionals to work in our New Tampa Commerce Park office for future insurance sales and customer service opportunities in February 2025. We have various schedules ranging from 12:00pm EST to 11:00pm EST with two consecutive days off. These roles include a shift differential of 15% for hours worked after 6:00pm EST and any hours worked on Saturday or Sunday. We have new training classes starting every month. Military veterans and spouses are highly encouraged to apply. As part of our licensing training program, you are required to obtain a property and casualty license for your state of residency by your third week of employment. We provide all study materials and pay for up to 3 licensing exam attempts. During your first 90 days, we will also provide you with resources to acquire additional state licenses to better serve our members. As an Insurance Customer Service Representative, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line products. You will assist members with new and existing USAA policies to deepen their relationship with the company. Representatives interact with our members across multiple contact channels to provide members adequate coverage and advice to help ensure their financial security. What you'll do: Facilitate the Property & Casualty member experience by handling inbound and outbound phone calls, emails, or other contacts from members. Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, evaluate and understand member needs to consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing member transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels. Maintain required Property & Casualty license and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Ability to provide exceptional customer service for our members by communicating clearly and professionally by phone, and email to process information related to insurance products Ability to prioritize and multi-task, while navigating through multiple business applications Ability to apply knowledge and understanding of insurance regulatory and compliance requirements Acquire Property & Casualty licenses and state registrations within 90 days of hire depends on location of hiring What sets you apart: 1 year of customer contact experience in a needs-based sales environment 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to face) US military experience through military service or a military spouse/domestic partner The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The hiring range for this position is: $45,010 - $47,010 Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com. Relocation assistance is not available for this position. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an equal opportunity and affirmative action employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, national origin, age, disability, genetic information, protected veteran status, or any other legally protected characteristic. RequiredPreferredJob Industries Other
    $45k-47k yearly 2d ago
  • Customer Service / Sales - Entry Level

    Liberty National 3.6company rating

    Remote Customer Service Administrative Assistant Job

    Benefits RepresentativeCrafting Brighter Futures for Families At the forefront of specialized financial services, Globe Life helps families safeguard their assets and promises a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of Globe Life embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Globe Life? Remote Work: Enjoy the flexibility of a full-time remote role. Unlimited Earning Potential: Your dedication determines your earnings. Company Culture: At Globe Life people are ambitious but respectful, high-energy, and treat every member like family. Grow with Us: Dive into continuous learning and development opportunities. Application Process: 1. Submit Your Application: No stringent qualifications needed. We believe in potential. 2. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. 3. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our representatives have seen exponential career growth within Globe Life.
    $22k-29k yearly est. 1d ago
  • PT Assistant

    Powerback Rehabilitation

    Customer Service Administrative Assistant Job In Williamsburg, VA

    At Powerback, we're on a mission to improve lives. As the leader in physical, occupational, speech, and respiratory therapies, we help older adults stay active and thrive while providing essential therapy for children at home and in school. With over 38 years of trusted service, our reach spans skilled nursing centers, assisted and independent living facilities, outpatient clinics, and home-based care. We're proud to deliver personalized care exactly where and when it's needed most. Join an industry-leading team that restores hope and makes a lasting impact. If you're passionate about making a meaningful difference and want to be part of the future of rehabilitation and wellness, Powerback is the place for you. Why Powerback? Benefits: We offer Medical, Dental, and Vision plans to Full-Time and Part-Time team members. Support for New Grads & Clinical Fellows: Our Powerback Clinical Mentorship Program kicks off on day one, helping you learn from the best in the field. Continuing Education: Keep growing with free CEUs through Medbridge. H-1B Visa & Relocation Assistance: We support Visa or Green Card sponsorships, plus our Journey Travel Program lets you work across the U.S. with the security of a full-time role. Perks at Powerback: Enjoy exclusive discounts on Wireless/TV, Home/Auto/Renters and Pet Insurance, Childcare, Eldercare, and more. Earn rewards through our PowerZone Employee Recognition Program, and expand your expertise with our Clinicians in Action professional development program. Responsibilities: Title: Physical Therapist Assistant Location/work environment: In facility Reporting structure: Reporting to Director of Rehab As a Physical Therapist Assistant, you help patients get well. You are the person who can bring their power back. In doing this, you will implement physical therapy programs and activities, follow developed recovery plans, and deliver therapy treatments. You're a healer and a helper, which is why you got into this line of work. You're equally adept at addressing the whole patient and seeing them as an individual. You know your goal is to execute a program that will restore, reinforce, and enhance their physical abilities. You're adaptable to the needs of the patient and can find joy in the variety of the work and the settings. You're a teammate and are looking for collaboration with your peers, but you're also happy to make referrals to help your patient get the care they need to thrive. You know that being a Physical Therapist Assistant means putting patients first; ensuring patients and their families receive the highest quality of service in a caring and compassionate atmosphere. If this sounds like you, we'd love to meet you! Powerback Rehabilitation (Powerback) is a new way of delivering recovery, rehabilitation, respiratory, and wellness services to patients across the nation. We deliver an empowered approach to achieving your full potential by providing integrated and individualized solutions. Our reimagined approach to rehabilitation connects directly to the patient experience, which is centered on transforming the road to recovery for everyone and helping patients get their power back. It's patient-centered care that provides a sustainable way of feeling better, moving better, breathing better, and living better. Working in a company that values growth and understands what it means to be a caregiver is refreshing. Our CEO is a former staff therapist. We offer growth, paths forward, and we are committed to patient-centered care. We are growing, stable, and need people like you, who have a calling to help people thrive. Isn't it time for you to work with a team where 86% of them know and feel their work makes a difference? So much so, we're certified as a 2023 Great Place to Work. Now is the time for you to join Powerback. Powerback has streamlined our hiring process: 1. Applying takes 3 minutes, give or take. 2. You'll hear back from us within 1 business day. 3. If you meet the qualifications, a recruiter will call you for a 10-minute conversation within 2-3 business days, depending on your availability. 4. You will then be presented to the hiring manager 5. The hiring manager will reach out within a business day to schedule the interview. This all happens within 1-5 business days from the phone screen. 6. After your interview, the hiring manager makes a quick decision. We aim to accomplish this within the week. 7. If the hiring manager wants to move forward, you will hear from us within a business day, because we are excited to get you started! Qualifications: 1. Graduate of an accredited Physical Therapist Assistant Program certified by the American Physical Therapy Association. 2. Licensed and/or eligible for licensure as required by the state of practice. Posted Salary Range: USD $28.00 - USD $30.00 /Hr.
    $28-30 hourly 28d ago
  • Administrative Assistant (HYBRID REMOTE)

    Randstad 4.6company rating

    Remote Customer Service Administrative Assistant Job

    Job opportunity available with a leading healthcare company in Pleasanton, CA! They are seeking an experienced Admin to join their team. If you desire weekly pay, the opportunity to gain admirable experience with a reputable company, then this is the job for you! Training 100% Onsite 100% remote after 1-2 weeks of training. Daily Job Details: Provides more complex administrative support and project coordination for the department head, managers, and or staff members to include the following. Answers phones, screens calls, takes messages, and routes to appropriate members and staff. Greets visitors or outside vendors. May monitor and or respond to routine email inquires for others. Manages multiple calendars and schedules and plans meetings. Arranges special events requiring solid understanding of event planning and coordination. Makes travel arrangements for the department head and or staff members. Coordinates project proposals and recommends updates to department documents. Qualifications: 5+yrs of related experience (Administrative/Project Coordination, etc.) Experience with heavy communication, highly influential to support project completion Familiar with Excel, Word, Outlook, Teams, PowerPoint
    $35k-46k yearly est. 8d ago
  • Travel Skilled Nursing Facility Physical Therapy Assistant - $1,410 per week

    Core Medical Group 4.7company rating

    Customer Service Administrative Assistant Job In Hampton, VA

    Core Medical Group is seeking a travel Skilled Nursing Facility Physical Therapy Assistant for a travel job in Hampton, Virginia. Job Description & Requirements Specialty: Physical Therapy Assistant Discipline: Therapy Start Date: 01/13/2025 Duration: 13 weeks 40 hours per week Shift: 8 hours Employment Type: Travel Client in VA seeking Physical Therapy Assistant: LTC/SNF for the following shift(s): Days We are looking for a healthcare professional who is ready to provide exceptional patient care in this contract/travel role. Contract/travel assignments are typically 13 weeks, with potential to extend. Help us continue our mission to connect people, improve lives, and give back to the community by joining the CoreMedical Group team. When you work with CoreMedical Group, we put you first and treat you like family, supporting you every step of the way. CoreMedical Group is one of the largest healthcare staffing agencies in the country, with travel and contract positions located across the United States. Our recruiters will help you find the perfect job, whether it's across the country or across the street. In addition to dedicated, personalized support from your recruiter, when you work with CoreMedical Group you'll receive: Access to an extensive benefits package, including day 1 health, dental, and vision insurance, employer paid life insurance, a health reimbursement account, and more! Weekly paychecks with competitive pay packages Matching 401(k) benefits to help you save for retirement Licensure assistance and reimbursement to set you up for success on your contract Travel reimbursement and dedicated housing support while on assignment Referral cash bonuses when you connect us with other clinicians CoreMedical Group also offers you a free, all-inclusive vacation each year as our way of saying "thank you" for your hard work. Join other healthcare professionals on the annual Club CoreMed retreat and you'll see why our contract and travel professionals come back to us year after year! Your career is too valuable to tackle on your own. Let CoreMedical Group help you with your healthcare journey! *Estimate of weekly payments is intended for informational purposes and includes hourly wages, as well as reimbursements for meal & incidental expenses, and housing expenses incurred on behalf of the Company. Any benefits (medical/dental/vision) are in addition to the weekly pay. Please speak with your Recruiter for additional details. Estimated payments are subject to change until formal offer of assignment is made and accepted. Core Medical Group Job ID #1238340. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: PTA About Core Medical Group CoreMedical Group is one of the largest healthcare staffing agencies in the country. We have jobs nationwide in travel nursing, travel allied health, interim, locum tenens, and permanent placements! Join the staffing agency with Club CoreMed, the best perk in the industry - an all inclusive paid trip to a tropical resort! Benefits Weekly pay Holiday Pay Guaranteed Hours Continuing Education 401k retirement plan Pet insurance Company provided housing options Sick pay Wellness and fitness programs Mileage reimbursement Referral bonus Employee assistance programs Medical benefits Dental benefits Vision benefits Benefits start day 1 License and certification reimbursement Life insurance Discount program
    $25k-38k yearly est. 5d ago
  • Administrative Assistant

    Innovative Renal Care

    Customer Service Administrative Assistant Job In Richmond, VA

    Our Administrative Assistant's (AA) execute administrative assignments of a confidential nature and relieves management of clerical, administrative and business detail as necessary. As an AA, you will perform standard administrative functions such as screening, telephone calls, mail, scheduling appointments and maintaining calendar, and coordinating meetings. Our AA's must exhibit traits such as communication and interpersonal skills, prioritizing their workload, and strong customer service skills. Requirements: High school diploma or equivalent combination of education and experience required. Previous expereince in medical setting preferred. Proficient with Microsoft office and outlook. Strong communication skills. Why choose Innovative Renal Care? Be part of a team that makes a difference in people's lives! Annual raises significantly above the industry standard. We recognize your most recent dialysis experience to calculate paid time off accrual. Our team lives by our values of Integrity, Innovation, Compassion, Accountability, Results Driven, and Everyone Counts! Integrity - Deliver on our promises with dedication and clarity. Innovation - Engage and empower others by sharing ideas and successes. Compassion - Treat patients and their families with the utmost respect and empathy. Accountability - Take ownership when resolving issues and solving problems, trusting others to support us. Results Driven - Keep raising the bar for our own performance, helping, and encouraging our colleagues to do the same. Everyone Counts - Respect people of all backgrounds. Strive to create a diverse and equitable workplace. Innovative Renal Care is an equal opportunity employer and a drug free workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, or protected veteran status. #LI-NU1 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) By applying, you consent to your information being transmitted by HourlyJobsNearMe to the Employer, as data controller, through the Employer's data processor SonicJobs. See Appcast Terms & Conditions and Privacy Policy at ************************************** and SonicJobs Privacy Policy at ******************************************* and Terms of Use at *********************************************
    $28k-39k yearly est. 1d ago
  • Customer Service Associate

    Ollie's Bargain Outlet 4.3company rating

    Customer Service Administrative Assistant Job In Gloucester Point, VA

    The Customer Service Associate assists customers and helps to maintain the store appearance. The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance. Come join our 40-year history of retail success, and earn a 20% discount on all your Ollie's purchases. Primary Responsibilities: Greet and acknowledge every customer with Ollie's "Yes I Care, Yes I Can" approach to build long term customer loyalty. Accurately and efficiently operate the register, approve refunds for other associates, and assist with training new Sales Associates. Assist with receiving the truck, pricing items, merchandising product, and recovering the store. Communicate customer needs to Team Leaders when necessary. Maintain the store appearance and complete any additional responsibilities and/or duties as assigned Qualifications: High School diploma or equivalent preferred 6 months of prior retail experience preferred Ability to work evenings, weekends, and holidays on a regular basis A positive attitude and team player who wants to engage and serve customers Physical Requirements: Ability to lift and carry up to 50 pounds. Ability to push and pull up to 35 pounds. Ability to stand for extended periods and work in a safe manner. Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran's status, disability, or any other legally protected status.
    $23k-29k yearly est. 7d ago
  • Associate Customer Service Representative, B2B

    Kohler Co 4.5company rating

    Remote Customer Service Administrative Assistant Job

    Work Mode: Remote Opportunity Provide world class customer service to Customers while maintaining a positive, problem-solving approach Serve as the main point of contact for domestic, international, wholesale, retail, and/or ecommerce Customers Performs the following responsibilities within established policies, procedures, and parameters Specific Responsibilities Learns and understands basic Customer Service processes Lead point of contact for domestic, international, retail, and/or ecommerce customers. Maintain basic product and application knowledge is required to support order entry/management Understands basic order fulfillment and physical distribution network principles Learns, understands, and promotes self-service tools including KCIC, SharePoint, & EDI; effective at handling basic customer inquiries Receives, prioritizes, and responds to customer inquiries via phone and e-mail. Inquiries may include: inventory checks, purchase order status checks, list price inquiry, and/or product questions, questions about claims and/or returns, special pricing agreements, quotes Project Support as required by Supervisor/Team Leader; focus areas include process improvement, cost reduction, and service improvement initiatives. Within defined policies and procedures, the A-CSR is responsible for managing customer orders and claims, may include credit card transactions, changes, cancellations, clearing order error logs, addressing pricing, order protocol, and quote related issues Skills/Requirements High school diploma or GED required; Associates or bachelor's degree preferred. A minimum of two years total work experience is required, with 1+ years' experience in Customer Service. Comprehension of Microsoft Office suite is required to be successful in this position. Completion of internal Brand Ambassador Program required within first 12 months of employment. Work from Home Requirements (Equipment Provided) Applicant will secure and be responsible for paying their own internet expenses. Daily access to hard-wired internet service via cable, fiber, or DSL with a minimum 10mbps service. Wired Ethernet connection that meets upload and download speed requirements as noted. Wi-Fi, dial up, satellite or cellular internet is not acceptable and cannot be used with Kohler systems. All applicants will be required to have a separate confidential and distraction free workspace with no background noises. Freedom from other responsibilities; you must be focused on delivering a world class service experience. Applicants will be required to work during their assigned shift time Monday - Friday between the hours of 7:00AM - 5:00PM. Closing shifts are required to stay online until 5:02PM. Applicants must be authorized to work in the US without requiring sponsorship now or in the future. The hourly range for this position is $17.30 - $21.65. The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. Available benefits include medical, dental, vision & 401k. Why Choose Kohler? We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. About Us It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact *********************. Kohler Co. is an equal opportunity/affirmative action employer.
    $17.3-21.7 hourly 4d ago
  • Associate Life Customer Service Representative

    Amica Mutual Insurance 4.5company rating

    Remote Customer Service Administrative Assistant Job

    10 Amica Center Blvd, Lincoln, RI 02865 Thank you for considering Amica as part of your career journey, where your future is our business. At Amica, we pride ourselves on being an inclusive and supportive environment. We all work together to accomplish the common goal of providing the best experience for our customers. We believe in trust and fostering lasting relationships for our customers and employees! We're focused on creating a workplace that works for all. We'll continue to provide training, guidance, and resources to make Amica a true place of belonging for all employees. Want to learn more about our commitment to diversity, equity, and inclusion? Visit our DEI page to read about it! As a mutual company, our people are our priority. We seek differences of opinion, life experience and perspective to represent the diversity of our policyholders and achieve the best possible outcomes. Our office located in Lincoln, RI is seeking an Associate Life Customer Service Representative to join the team! Job Overview: This position provides exceptional customer service by handling telephone contact calls involving routine policy changes to their conclusion. The selected individual will gain a good understanding of policy procedures, systems, and policy contractual provisions and foster a team approach to promote outstanding customer service. Responsibilities: * Develop proficiency in all aspects of Amica Life products and services within the first six months of employment. * Gain expertise in routine coverage, financial, and policy maintenance changes within the first six months. * Address customer questions and policy inquiries based on your level of knowledge. * Recommend suitable solutions, procedures, and actions for customers, according to your level of expertise. * Handle additional customer requests as needed. * Strive to meet and exceed sales/service goals set by your supervisor, including call quality, lead referrals, average call length, attendance, and schedule adherence. * Occasionally assist with system testing. * Perform other duties as required. Salary and Work Schedule: A starting annual salary of $43,105 ($22.11/hr.) - $51,147 ($26.23/hr.) based on your level of experience in customer service and the insurance industry. The work schedule is 37.5 hours per week. Training for this position will be Monday through Friday between the core hours of 9:00am and 5:15pm. After training is complete, the schedule will be based on business needs with a start time between be 8:00 am and 10:45am Monday through Friday with the potential to work holidays. Work from home may be available up to two days a week once trained to work independently. Total Rewards: * Medical, dental, vision coverage, short- and long-term disability, and life insurance * Paid Vacation - you will receive at least 13 vacation days in the first 12 months, amounts could be greater depending on the role. While able to use prior to accrual, vacation time will accrue monthly. * Holidays - 14 paid holidays observed * Sick time - 6 days sick time at hire, 6 additional days sick time at 90 days of employment * Generous 401k with company match and immediate vesting. Additionally, annual 3% non-elective employer contribution * Annual Success Sharing Plan - Paid to eligible employees if company meets or exceeds combined ratio, growth and/or service goals * Generous leave programs, including paid parental bonding leave * Student Loan Repayment and Tuition Reimbursement programs * Generous fitness and wellness reimbursement * Employee community involvement * Strong relationships, lifelong friendships * Opportunities for advancement in a successful and growing company Qualifications: * A High School Diploma (or equivalent) is required. * Preferably, 1-2 years of previous experience in customer service, retail, or any customer-facing role. * A professional and enthusiastic demeanor, along with a pleasant telephone manner. * Effective active listening skills are essential. * The ability to probe effectively to ensure appropriate resolution using fundamental customer service skills, such as empathy, a willing and helpful attitude, and the capability to resolve inquiries. * The capability to multitask, such as data entry while handling calls. * Strong communication, organizational, and time management abilities. * The ability to maintain composure and handle customers in situations requiring tact and diplomacy. * Excellent interpersonal skills. * The capacity to handle confidential information. * A commitment to expanding knowledge of life insurance and developing leadership skills through on-the-job training, educational courses, and seminars. Amica conducts background checks which includes a review of criminal, educational, employment and social media histories, and if the role involves use of a company vehicle, a motor vehicle or driving history report. The background check will not be initiated until after a conditional offer of employment is made and the candidate accepts the offer. Qualified applicants with arrest or conviction records will be considered for employment. The safety and security of our employees and our customers is a top priority. Employees may have access to employees' and customers' personal and financial information in order to perform their job duties. Candidates with a criminal history that imposes a direct or indirect threat to our employees' or customers' physical, mental or financial well-being may result in the withdrawal of the conditional offer of employment. About Amica: Amica Mutual Insurance Company is America's oldest mutual insurer of automobiles. A direct national writer, Amica also offers home, marine and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, provides life insurance and retirement solutions. Amica was founded on the principles of creating peace of mind and building enduring relationships for and with our exceptionally loyal policyholders, a mission that thousands of employees in offices nationwide share and support. Equal Opportunity Policy: All qualified applicants authorized to work in the United States will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, family status, ethnicity, age, national origin, ancestry, physical and/or mental disability, mental condition, military status, genetic information or any other class protected by law. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act. rp
    $43.1k-51.1k yearly 3d ago
  • Customer Service Associate Representative - Express Scripts (ONSITE)

    Express Scripts Pharmacy

    Remote Customer Service Administrative Assistant Job

    **Selected candidate is required to work in the office location Monday thru Friday 8am to 4:30pm EST 4750 East 450 South, Whitestown, IN The Customer Service Associate Representative position is primarily responsible for handling customer service and inquiries regarding medication returns. This includes processing returned prescriptions, return mailers, research and patient contact (outbound). Work to research and resolve problems in a timely manner. Document patient concerns/ issues, progress and resolution in a computerized system and utilize system tools and resources to handle issues and resolve all concerns. They are also expected to maintain our Clerk Room in rotation which includes but not limited to, Resends, Inmar, Hazmat, Daily Count and Cage help. Follows program guidelines and adapt o roles as needed in aspect to all areas of the Returns Room. Striving to be trained and proficient on all major tasks in the Returns Room as preparing to evolve into PRC II by goal setting. In addition, any other assignments assigned to accommodate the Returns Rooms. ESSENTIAL FUNCTIONS Handle outbound patient calls in a polite, professional manner while maintaining calling standards for communicating with patients as outlined in the department guidelines for processing returns. As well as maintaining our Clerk Room and all necessary functions within the Clerk Room. Research and evaluate each return independently to determine return type and course of resolution. Maintain accurate and complete documentation and system records of all returns in order to efficiently provide service for our patients. Opens and sort incoming mail and packing orders as required. Process following safety guidelines Hazmat materials while protecting individual health information. Process credits within limits of authorization and forward credits for processing as necessary. QUALIFICATIONS High school diploma or GED required. Pharmacy Tech License highly preferred 1-2 years of relevant working experience. Health insurance experience with medical insurance knowledge and terminology is preferred. Intermediate data entry skills and working knowledge of Microsoft Office 10 key experience required Detail oriented with good analytical skills Excellent written and verbal communication skills with the ability to interact well at all levels Must be well organized and have the ability to multi task Must be able to lift 25 lb If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
    $26k-35k yearly est. 60d+ ago

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