2. Maine
$34,472
Avg. Salary
There is more than meets the eye when it comes to being a customer service administrator. For example, did you know that they make an average of $15.63 an hour? That's $32,515 a year!
Between 2018 and 2028, the career is expected to grow -2% and produce -51,600 job opportunities across the U.S.
There are certain skills that many customer service administrators have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed writing skills, computer skills and communication skills.
When it comes to the most important skills required to be a customer service administrator, we found that a lot of resumes listed 20.1% of customer service administrators included customer service, while 7.7% of resumes included communication, and 7.1% of resumes included data entry. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the customer service administrator job title. But what industry to start with? Most customer service administrators actually find jobs in the retail and manufacturing industries.
If you're interested in becoming a customer service administrator, one of the first things to consider is how much education you need. We've determined that 35.7% of customer service administrators have a bachelor's degree. In terms of higher education levels, we found that 5.3% of customer service administrators have master's degrees. Even though some customer service administrators have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a customer service administrator. When we researched the most common majors for a customer service administrator, we found that they most commonly earn bachelor's degree degrees or high school diploma degrees. Other degrees that we often see on customer service administrator resumes include associate degree degrees or master's degree degrees.
You may find that experience in other jobs will help you become a customer service administrator. In fact, many customer service administrator jobs require experience in a role such as customer service representative. Meanwhile, many customer service administrators also have previous career experience in roles such as cashier or administrative assistant.
Tell us your goals and we'll match you with the right jobs to get there.
In addition to switching up your job search, it might prove helpful to look at a career path for your specific job. Now, what's a career path you ask? Well, it's practically a map that shows how you might advance from one job title to another. Our career paths are especially detailed with salary changes. So, for example, if you started out with the role of office assistant you might progress to a role such as executive assistant eventually. Later on in your career, you could end up with the title account manager.
Tell us your goals and we'll match you with the rights job to get there.
Use Zippia's Salary Calculator to see how your pay matches up.
Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a Customer Service Administrator. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.
Learn How To Write a Customer Service Administrator Resume
At Zippia, we went through countless Customer Service Administrator resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.
View Detailed InformationThe skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 20.1% of customer service administrators listed customer service on their resume, but soft skills such as writing skills and computer skills are important as well.
Some places are better than others when it comes to starting a career as a customer service administrator. The best states for people in this position are New York, New Jersey, Missouri, and Minnesota. Customer service administrators make the most in New York with an average salary of $39,061. Whereas in New Jersey and Missouri, they would average $38,932 and $36,708, respectively. While customer service administrators would only make an average of $36,206 in Minnesota, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.
1. Idaho
$34,156
Avg. Salary
2. Maine
$34,472
Avg. Salary
3. New Jersey
$38,932
Avg. Salary