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Jaguar Land Rover Chantilly- Customer Service Administrator - 4 Day Work Week - $14-$16/hr Plus Commission

Rosenthal Auto
Chantilly, VA
Here at Rosenthal Automotive, we care for our employees as much as our customers. At our company, we are committed to helping you G.R.O.W.(Guidance. Respect. Opportunity. Worth)

We are looking to grow our company and we need you to help us. If you are hardworking, eager to learn, passionate, dedicated and open to grow within our team; please apply!
Loaner Customer Care Representative Benefits:

* Start at $14/hour PLUS commission with the opportunity to increase rate on a merit based pay plan
* Flexible working hours- 4 day work week!
* Ideal position for college students
* Opportunity to gain experience with luxury clientele
* Great culture within an innovative company
* Training and support to assist you in achieving your goals
* Paid time off and 401k
* Medical, Dental, Vision, Short and Long-term disability, and Life Insurance
* Employee discounts on vehicle sales, parts, and service
* Career advancement opportunities
* ...and more!

Loaner Customer Care Representative Responsibilities:

* Providing exceptional one on one customer service
* Administrative duties including answers phone, taking payments and reporting to managers
* Fleet management
* Process payments
* Inventory Reconciliation
* Staging vehicles

Loaner Customer Care Representative Qualifications:

* An enthusiastic, motivated, and energetic person who has a personal determination to overcome possible objections while providing an outstanding customer experience
* At least 1 year of customer service experience
* A valid driver's license and a good driving record, per company standards
* Provide us with your current driving record
* Be at least 18 years old
* Must also be able to drive a manual transmission

Our company is a family owned and operated business, so we know what it takes to grow a company from the ground up. Unlike other employers, we arent so focused on what youve done, but what you can achieve.

Submit your application today for immediate consideration.

Job Type: Full-time
31d ago

Customer Master Administrator

Quadient
McLean, VA
About The Role

The Customer Data Administrator provides customer data set-up and maintenance support services to the Order Quality and Order Management Teams. The Administrator will achieve and maintain proficiency in data standards in the Sales force, Oracle and OLM systems, and will serve as a resource for customer data integration initiatives. Attention to detail and maintaining addressing standards are essential for this position.

In This Role You Will

* Process all new customer account setups and maintenance in support of Neopost and Hasler equipment orders with a high level of accuracy within a timely fashion in accordance with departmental guidelines.
* Research returned invoices due to invalid address information, update customer account and resend invoice to customer's corrected address
* Welcome each new customer to Neopost USA and verify address information
* Document, assess and triage all business user production and data issues encountered by business units involving the Oracle Customer database, and customer name and address data integration programs; Submit User Support Requests as needed.
* Support complex customer account builds or re-builds as needed.
* Create, update and communicate Oracle customer maintenance procedures and best-practice documentation.
* Participates in the planning and execution of territory changes as directed.
* Analyze and identify root causes of customer data gaps or deficiencies in the order-to- contract cycle; the contract-to-invoice cycle and the integration path from Oracle to ancillary systems.
* Audit customer data-related transactions as directed, and provide associated feedback to staff and management,
* Provide professional support to all customers internal/external during every interaction by demonstrating the Neopost six key behaviors of Accountability, Adaptability, being Knowledgeable, Communicative, Customer-Centric and Team-Oriented.
* Comply with any necessary overtime requirements, based on the business needs.
* Work on special projects and other related duties as assigned.

What You Offer

* High School diploma and related experience and/or training required.
* Experience in creating and maintaining data in transactional mainframe systems.
* Ability to effectively communicate and bridge information between technical and business resources.
* Must be able to prioritize and meet deadlines while handling interruptions and working under pressure.
* Must be able to work independently while maintaining high productivity.
* Proficient computer skills including knowledge of Word, Excel, Outlook, Sales Force, Oracle, OLM, OLS, ATLAS and Siebel environments.

What We Offer

Comprehensive benefits, discount, wellness and work-life balance programs, along with various diversity/inclusion/empowerment groups. If working for an inclusive company whose culture is based on collaboration, then apply to find out more!

We celebrate our shared commitment to great work - and to each other. As a diverse collective of thinkers and doers, we are continuously inspiring innovation.

What our employees say about working at Quadient

https://careers.quadient.com/global/en/andrew-s-story https://careers.quadient.com/global/en/jaker-s-story

https://careers.quadient.com/global/en/corinne-s-story

Quadient does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services.

The above statements are intended to describe the general nature and levels of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Quadient is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
New
7d ago

Customer Service - Whole Foods

Whole Foods Market
Arlington, VA
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Whole Foods Market is currently offering extra pay incentives:

We're offering hourly store and facility Team Members a one-time bonus for hours worked between 10/4/21 and 1/2/22.* Team Members will receive a bonus equivalent to $2 per hour worked and Team Leaders will receive a bonus equivalent to $3 per hour worked. Team Members and Team Leaders will also be eligible to receive enhanced overtime pay of 2x their standard hourly rate through the end of the year.

* You must remain employed by Whole Foods Market on Jan. 2, 2022 to receive the bonus payout.

Summary:

Whole Foods Market is looking for friendly, customer-focused Team Members to join our Team in Arlington. We are currently hiring for a variety of roles with different schedules and FT/PT/Seasonal status available, depending on the role. Our starting wage is at least $15/hr. We post our schedules 3 weeks in advance.

Here is a list of our Team Departments and the kinds of Team Member roles you might see posted:

* Prepared Foods: Cook (Prep, Pizza), Team Member (Deli Counter, Sandwich Maker, Hot Food/Salad Bar Runner), Dishwasher
* Bakery: Baker, Cake Decorator, Team Member (Counter service, Packaging, Coffee)
* Customer Service/Store Support: Cashier, Cashier Assistant (Bagging, Carts), Shopper
* Grocery: Team Member (Stocking frozen, dairy, bulk items) - Day and Overnight shifts
* Whole Body: Team Member (Stocking vitamins, supplements, body care, clothing, gifts)
* Meat: Team Member (Counter service, Oven ready prep), Meat Cutter
* Seafood: Team Member (Counter service, Oven ready prep)
* Specialty (Beer/Wine/Cheese): Team Member (Pub Service, Cheese Cutting/Wrapping)
* Produce/Floral: Team Member (Stocking, Floral Arrangement), Production (Fruit Cutting)

Apply today and check your email for next steps!

Whole Foods Market Team Members perform all functions related to answering customer questions, assisting customers in finding products, and providing excellent customer service.

Knowledge, Skills, & Abilities

* No prior retail experience is required for entry level positions.
* Ability to sell proactively.
* Ability to learn basic knowledge of all products carried in department.
* Strong attention to detail.
* Strong to excellent communication skills and willingness to work as part of a team.
* Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
* Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
* Ability to follow directions and procedures, effective time management and organization skills.
* Passion for natural foods and the mission of Whole Foods Market.
* Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
* Understanding of and compliance with WFM quality goals.

Physical Requirements / Working Conditions

* Must be able to lift 50 pounds.
* In an 8-hour workday: standing/walking 6-8 hours.
* Hand use: single grasping, fine manipulation, pushing and pulling.
* Work requires the following motions: bending, twisting, squatting and reaching.
* Exposure to FDA approved cleaning chemicals.
* Exposure to temperatures: 90 degrees Fahrenheit.
* Ability to work in wet and dry conditions.
* Ability to work a flexible schedule including nights, weekends, and holidays as needed.
* Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.
* May require use of ladders.

Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion.

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
New
3d ago
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Customer Service Administrator

Pearson
Remote or Hadley, MA
The Evaluation Systems group of Pearson offers dynamic teacher licensing and performance assessment solutions. Our custom teacher licensure testing programs are 100 percent aligned to state standards. We also provide a wide variety of teacher licensure testing services such as test development, administration, and scoring. We work in a collaborative environment and are passionate about education.

Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).

The Customer Service Representative (CSR) is a member of the Customer Contact Center. The CSR is responsible for responding to a high volume of inquiries about the company's products or services by following standard scripts, policies, and procedures. The CSR takes inbound calls, LiveChat, and/or emails from examinees and others regarding teacher certification programs, website issues, complaints, etc.
**PRIMARY RESPONSIBILITIES**

+ Trained in and proficient in responding to inquiries across many programs. At a minimum, 10 programs and at least two communication channels.

+ Identify customer needs and expectations

+ Responsible for promptly and accurately addressing customer inquiries using various systems and resources (computer systems, published materials, and websites)

+ Serve as primary contact for inbound customer issues. Escalate more technical product-related issues to the proper Product Support department.

+ Track and document inbound support requests using established Customer Relationship Management (CRM) system and ensure proper notation of customer problems or issues. Update customer information and ensure accurate entry of contact information.

+ Maintain quality service by following established policies and procedures

+ Ensure proper security procedures are followed on all customer interactions

**Qualifications**

**Education and experience**

+ High School diploma, or equivalent. Bachelor's degree is preferred

+ Previous customer service experience, prefer 1 -3 years

+ Experience with a call center management phone system

**Skills, knowledge and abilities**

+ Knowledge of organization's products, services, and business operations

+ Must be proficient in MS Office (Word and Excel), PC operations, web browsing, and web navigation

+ Demonstrate excellent time management, organizational, and problem solving skills

+ Excellent oral and written communication skills.

+ Strong attention to detail and good listening skills

+ Experience with LiveChat a plus

Pearson offers a generous benefits package that includes:

+ Salary: $15.00 per hour

+ Paid sick time, 10 observed holidays and vacation allotments

+ Medical, Dental, Life insurance, Tuition Reimbursement, and 401K Retirement package

+ Hybrid work options that include work from home, with Pearson supplied hardware and support. (employees are responsible for securing reliable internet)

+ This position also has the potential for an annual bonus

**Schedule:**

Normal business hours are Monday - Friday, 8 am - 8 pm, and Saturday 8:45 am - 5:15 pm.

A regular schedule will be determined with the manager based on the needs of the business.

**Workplace Environment:**

We provide ongoing training and development of skills for each individuals success and their personal growth within the position. This with a focus on soft skills and cross departmental functions.

Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose - to help everyone achieve their potential through learning. We do that by providing high quality, digital content and learning experiences, as well as assessments and qualifications that help people build their skills and grow with the world around them. We are the world's leading learning company. Learn more at pearsonplc.com.

Pearson believes that wherever learning flourishes, so do people. We are committed to being an anti-racist company in everything we do. We value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm, and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity, and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to a sustainable environment and workplace where talent can learn, grow, and thrive.

To learn more about Pearson's commitment to a diverse and inclusive workforce, please click here:

http://www.pearson.com/careers/diversity-and-inclusion.html

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. All employment is decided based on qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status, or any other group protected by law.

**Job:** CUSTOMER SERVICE

**Organization:** Assessments VUE

**Schedule:** FULL_TIME

**Req ID:** 2113555
13d ago

Admin and Customer Service

Manpowergroup
Remote or Hanover, PA
Administrative and Customer Service - $15/hour

Join a growing, nationally renowned snack food manufacturer in Hanover, PA that will offer you all the training needed to be successful! Competitive starting pay and fantastic work environment. Perform tasks working with clients and customers, such as providing customer support, answering emails, and recording all conversations. Connect with a local Recruiter at Manpower to learn more about the benefits of employment. Stop your search and apply today.

If you have experience in administration, office, work, financial fields, office management, etc. you are encouraged to apply! These positions are currently working remotely. Work from home opportunities!

What's in it for you?

*Long term and full-time employment

*Fully PAID - on the job training

*Full time Hours

*Pay Rates $15/hour

*Employee focused culture

*Supportive management team with career growth opportunities

What do you bring?

*Strong work ethic and ability to learn new tasks

*Strong computer skills, particularly Microsoft Office

*Customer service skills

*Ability to work independently and as a team

*Self-motivated learning mindset

*Strong attention to detail and great organization

*Strong verbal and written communication skills

Why Manpower?

*Voted #1 best places to work by Glassdoor 2020

*Weekly pay with direct deposit

*Free upskill training programs available

*Paid referral program

Stop your job search and apply today! Call or text our office at 717-630-8423 for immediate consideration!

Share this job with friends and family and earn dollars with every successful hire.

ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
14d ago

Remote Customer Service

Adecco
Remote or Tampa, FL
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Adecco is hiring immediately for Remote Customer Service jobs at Radial in Tampa, FL. As a Remote Customer Service Representative, you will take customer calls, process orders, and provide issue resolution. Apply now and schedule an immediate interview!
Requirements:
This position is entry-level, no experience needed Must have high speed hardwire internet (WiFi/Satellite will not work) / Must be able to connect directly into the Modem Must have a compatible modem (candidate must bring modem make/model info to interview) Must have a quiet place to work Ability to remain calm and provide excellent customer service Ability to pick up provided equipment for the assignment from local Tampa Adecco branch
What's in this for you?
Weekly pay starting at $12.00/hr. Weekly Incentive up to $100 Benefits after 1 week - medical, dental, vision, options Generous Referral Bonuses We have multiple shifts available, work with a recruiter to find a shift that works for you!
Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria.
Click on apply now for immediate consideration for these Remote Customer Service jobs in Tampa, FL! After submitting your application, you will have the opportunity to schedule an immediate interview!

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records
New
1d ago
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Customer Success Administrator

Supportninja
Remote or Dallas, TX
SupportNinja is redefining the outsourcing space. Our mission is to "Show the World a Better way to Outsource". What does this mean?

We are more than just a contact center - we challenge the status quo with the greatest people and the latest technology. SupportNinja provides a personalized, modern and ethical approach that allows us to provide faster, smarter support than our competitors.

We work with some of the world's most disruptive companies across the tech, lifestyle, music and e-commerce spaces. Our services include customer support for apps, content moderation for streaming music services, B2B lead generation for SaaS companies, and back-office support for one of the world's largest nonprofits.

Our client roster includes HotelTonight, Warner Music/Level, Bill and Melinda Gates Foundation, SeatGeek, and more.

, let's talk about what you will do as a Customer Success Administrator. You will walk in the (virtual) door on Day One with experience in contact center operations and customer success/account management. You are familiar with how Operations, Sales, and Customer Success work together on behalf of clients, and can put together presentations for internal and external use. You also have some familiarity with client/vendor contracts (MSA, SOW, Amendments are in your vocabulary), and may have served as a Hubspot (or similar system) power user in a prior position. This role is great for someone who excels at administrative tasks and works well with people from multiple departments, and may also have the desire to grow into an account management position.
Main Duties and Key Responsibilities: + Supports small accounts, partnering closely with our Service Delivery team as they are the primary point of contact for our clients. The Client Services team functions in a supporting role for contract management, billing inquiries, and related administrative tasks. + Develops strong cross-functional relationships to resolve operational issues. Provide internal coordination between Service Delivery and Client Services. + Supports Customer Success Managers/Directors with contract renewal negotiations and price increases during the lifecycle of the contract. + Must be able to communicate ideas both verbally and in written form in a clear, concise and professional manner appropriate for the audience, including executive levels. + Presents feedback to stakeholders, coordinates collection of information to drive business improvement decisions. + Able to influence people across geographic boundaries. + Serves as the Hubspot administrator for the Client Services department. + May participate in weekly/monthly/quarterly business reviews as requested. Target Experience: + 1+ years relevant work experience in a customer-facing, customer success or account management role (BPO preferred); + Prior contact center experience (BPO preferred) Desired Skills/Tools: + HubSpot + Slack + Google Suite + Experience creating PowerPoint and/or other presentations for internal and external use + Familiarity with Contracts (elements and/or negotiation) + Multilingual not required, but an added benefit as we are cross geographical! + Proven track record in delivering great value to your customers + Self-motivation, proactive team player + Strong communication and interpersonal skills + Diplomacy, tact, and poise when working through customer issues and escalations Powered by JazzHR
12d ago

Entry-level Customer Service

Fidelity Investments
Remote or Durham, NC
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FIDELITY INVESTMENTS

Customer Relationship Advocate

Are you eager to be part of something positive and work within a dynamic and collaborative team environment? At Fidelity, collaboration isn't just about working together in our teams; it's about improving lives together. Our success as a firm is due to the personal responsibility and pride our associates take in getting things right, and the compassion that drives us to go above and beyond to exceed expectations for our customers and each other. We have a phenomenal career opportunity for recent and upcoming college graduates , regardless of your major in school, because you do not need to have finance degree to advance in this role .

We offer a paid, industry-leading training and development program to fully prepare you to acquire FINRA Series 7 and 63 licenses. You will receive support, mentoring, dedicated study time and training materials to help you be successful in acquiring your FINRA licenses,

The skills you bring

  • Ability to establish rapport and relationships through effective communication

  • Unwavering dedication towards helping others while being pro-active

Responsibilities

Our successful Customer Relationship Advocates (CRA) are essential in interacting with our clients via incoming calls and assist them with a broad range of needs including:

  • answering questions about their account balances

  • guiding them to the appropriate online financial resources

  • helping them feel more confident and make clearer financial decisions

  • educating on options to improve their financial security and achieve their financial dreams.

Our commitment to you

  • Student loan assistance and tuition reimbursement for eligible employees

  • 18+ days of paid time off (based on years of service) plus 8 paid Federal holidays

  • Opportunities to volunteer and give to your local community during work hours

  • Workplace wellness initiatives, weekly meditation calls, and company subsidized balanced meal options at onsite cafeterias

  • To learn about additional benefits, click here

  • relocation benefits may be available

We believe in being #DifferentTogether . Fidelity's nine affinity groups are self-organized groups of employees with common interests in areas such as race, ethnicity, gender or sexual orientation, or who share similar interests based on similar sets of experiences who come together to create a positive, inclusive workplace for all employees.

We continuously strive for a diverse and inclusive workplace where we respect and value our associates for their unrivaled perspectives and experiences.

COVID work policy

Safety is our top priority. . Once we can be together in person with fewer safety measures, this role will move to our dynamic working approach. You'll be spending some of your time onsite depending on the nature and needs of your role.

Dynamic working - post pandemic

Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style. Your success and growth is important to us, so you'll want to enjoy the benefits of coming together in person - face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you.

Learn More: Dynamic Working

Fidelity Investments is an equal opportunity employer.
This opportunity is brought to you by Fidelity University Talent.

Please see below for the salary range for work locations in Colorado only:

$47,500

This position is eligible for incentive compensation or an annual bonus opportunity.

Certifications: Series 07 - FINRA

Company Overview

At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients . We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.


Join Us

At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning and growth so you can build the career you've always imagined. We welcome associates from different backgrounds and with different perspectives to help us innovate and make a difference for our customers and our communities.

We invite you to Find Your Fidelity at fidelitycareers.com .


Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by sending an email to , or by calling , prompt 2, option 2.

New
1h ago
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Customer Success Administrator

Edriving
Remote or New Jersey
eDriving is looking for a talented and driven Customer Success Administrator. This member of our team will be responsible for administrative and product support, servicing mid-to-large fleet clients and their drivers. The role helps to understand client requirements, identifies solutions, and provides required customer support.

This position is a temporary role, between 3-6 months, with the potential to become a permanent position on our team. A candidate who is fluent in multiple languages is highly preferred. This is an opportunity to use your language skills in providing excellent support to customers and clients. Multi-language skills in French-Canadian, Dutch, Turkish, Japanese, Mandarin, or other languages are advantageous.

This position will begin as a work-from-home position, and would ideally be located near our offices in either Cape May Court House or Mt. Laurel, NJ. For the right candidate, we will consider a work-from-home role based in any state.
What you will do:

+ Building and maintaining fantastic relationships with a portfolio of key clients;

+ Efficiently responding to incoming enquiries from all channels to include face-to-face, phone, email and online chat;

+ Identifying user needs, providing training and support to ensure that clients are proficient in tool usage and fully benefiting from our services;

+ Swiftly addressing any client concerns, resolving issues in a timely and efficient manner with follow up where appropriate;

+ Conducting data entry, audits, reporting and compliance related to driver and fleet accounts;

+ Proactively developing client relationships to respond to their support needs;

+ Ensuring client retention through the development and maintenance of strong relationships with key decision makers and users within the organization;

+ Proactively conducting account reviews with clients on a regular basis, reviewing service needs and usage trends;

+ Providing the Product Management team with customer feedback on product issues and improvements needed;

+ Jumps in when other duties are assigned or as they become apparent.

What you bring to the table:

+ High-school diploma, GED, AA degree or equivalent. Bachelors in Business or related degree preferred.

+ 1-2 years of administrative and/or customer service experience, with proven experience interacting effectively with customers of varying levels of technical aptitude.

+ Clear and concise communication skill within chat, email and over the phone and the ability to work as a member of a team as well as independently.

+ High attention to detail and the ability to manage a varied workload, with great organizational skills in managing multiple priorities and follow procedures.

+ A decent understanding of MS Office Suite (Word, strong Excel, Outlook). Technical expertise and experience with CRM's, Salesforce, basic office equipment is a big plus.

+ Previous experience within a service helpdesk environment and use of a ticketing system is an advantage.

+ Flexibility to work outside of standard business hours may be necessary (weekends, evenings)

Why eDriving?

eDriving is a global provider of driver safety solutions. Our patented program, Mentor by eDriving, helps organizations reduce collisions, injuries and total cost of ownership by influencing safer driver attitudes and behaviors.

With clients like Nestle and Johnson & Johnson, eDriving is the partner of choice for many of the world's largest and safest commercial driving fleets. Established for over 23 years, eDriving supports over one million drivers in 96 countries. eDriving's research-validated solutions have been recognized by 90+ client and partner awards.

For more, visit www.edriving.com.

Powered by JazzHR
27d ago

Customer Service Position Available

Sykes
Remote or Eastover, SC
Your interest in SYKES has come at an exciting time in our history. We're excited to announce that SYKES is now a part of Sitel Group ️, one of the largest global providers of customer experience (CX) products and solutions. As you move forward with your job application, you may see some communications come from Sitel Group as well as SYKES. Join us as a Customer Service Representative to answer questions, process transactions and assist customers by phone at the Sumter, SC location! You'll shine in this role if you have strong listening skills and enjoy a challenging, fast-paced environment.

In this time of uncertainty, the SYKES Job Squad is using video interviewing tools to continue to grow our team, while keeping your health and safety top-of-mind. Apply now and you can interview and work virtually, until it is safe to return to the office. Once that time comes, this position will be based out of our Sumter, SC location.
**Work with us and you'll enjoy:**

• Full-Time Schedule (40 hours/week)

• $13.00/hour starting pay - **increase to $15.00/hour once you begin taking calls in OJT**

• Performance bonus (Earn $1.00/hour + in addition to base pay)

• Full benefits package including medical, dental, vision, life insurance and company matched 401(k)

• 100% Paid Training

• Tuition Reimbursement Program

• Referral Bonus Program

**Required qualifications, skills and experience**

Apply with us, if you possess:

* A high school diploma or GED and are at least 18 years old

* Ability to type 25 wpm

* Strong communications skills (both written & verbal)

* Computer skill

* Previous experience in a customer service role (preferred, but not required)

**About SYKES**

SYKES is now a part of Sitel Group ! As a leading global provider of customer experience (CX) products and solutions, Sitel Group empowers brands to build stronger relationships with their customers by creating meaningful connections that boost brand value. With 160,000+ people around the globe - working from home or from one of our CX hubs - we securely connect best-loved brands with their customers over 8 million times every day in 50+ languages. Whether digital or voice-based, our solutions deliver a competitive edge across all customer touchpoints. Our award-winning culture is built on 40+ years of industry-leading experience and commitment to improving the employee experience.

**EEO statement**

EOE/Veteran/Disabled

Equal Employment Opportunity & Affirmative Action
SYKES observes and supports all applicable laws and regulations concerning equal employment opportunities - regardless of race, color, religion, national origin, disability, gender, age, sexual orientation, or any other protected classification.
New
6d ago

Administrative Data Entry (Work at home) Customer Service

Home Job Staffing
Remote or Urban Honolulu, HI
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New
1d ago
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Administrative Data Entry (Work at home) Customer Service

Confidential
Remote or Urban Honolulu, HI
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New
1d ago
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Customer Service Work From Home

Staffmark
Remote or Grapevine, TX
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New
7d ago
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Customer Service (Operating Risk Amended Return Rep)

Hiregy
Remote or Saint Petersburg, FL
12d ago

Customer Service Admin Support A4

Oracle
Columbia, MD
New
4d ago

Jaguar Land Rover Tysons- Customer Service Administrator - 4 Day Work Week - $14-$16/hr Plus Commission

Rosenthal Auto
Vienna, VA
21d ago

Customer Service Position Available

Sykes
Remote or Feasterville, PA
12d ago

Customer Service Admin Support A4

Oracle
Columbia, MD
New
6d ago

Customer Service Admin Support A4

Oracle
Columbia, MD
New
7d ago

Customer Service Admin Support A4

Oracle
Columbia, MD
New
5d ago

Customer Service Admin Support A4

Oracle
Columbia, MD
49d ago

Customer Service Admin Support A4

Oracle
Columbia, MD
60d+ ago

Customer Service Admin Support A4

Oracle
Columbia, MD
60d+ ago

Customer Service Admin Support A4

Oracle
Columbia, MD
60d+ ago

Customer Service Admin Support A4

Oracle
Columbia, MD
60d+ ago

Customer Service Staff -- Seasonal

Rink Management Services
Reston, VA
New
7d ago

Deli Customer Service

Wegmans
Sterling, VA
60d+ ago

Mortgage Customer Service

Randstad Us
Remote or Austin, TX
New
5d ago

Customer Service Advisor - Full-Time - Chantilly

Valvoline
Chantilly, VA
13d ago

Seasonal Customer Service - Remote

Working Solutions
Remote or Nashville, TN
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New
5d ago
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Seeking Customer Service Superstars!

VCA Antech, Inc.
Merrifield, VA
28d ago

Entry-level Customer Service

Fidelity Investments
Remote or Durham, NC
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New
1d ago
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Customer Service Professional 84632

New York Life
Bethesda, MD
28d ago

Customer Service Professional 84632

New York Life Insurance Company
Bethesda, MD
28d ago

Customer Service Advisor - Sterling, VA

Valvoline Inc.
Sterling, VA
49d ago

Customer Service Advisor

Auto Plus Pep Boys
Annandale, VA
New
6d ago

Customer Service Position Available

Sykes
Remote or Texarkana, TX
12d ago

Customer Service Professional

Key Resource Group, LLC
Remote or Buffalo, NY
15d ago

Customer Service Associate

Walgreens
Ashburn, VA
8d ago

Customer Service/Sales

Home Depot
Ashburn, VA
19d ago

Average Salary For a Customer Service Administrator

Based on recent jobs postings on Zippia, the average salary in the U.S. for a Customer Service Administrator is $32,792 per year or $16 per hour. The highest paying Customer Service Administrator jobs have a salary over $40,000 per year while the lowest paying Customer Service Administrator jobs pay $26,000 per year

Average Customer Service Administrator Salary
$32,000 yearly
$16 hourly
Updated October 20, 2021
26000
10 %
32000
Median
40000
90 %

Highest Paying Cities For Customer Service Administrator

0 selections
CityascdescAvg. salaryascdescHourly rateascdesc
New York, NY
$41,633
$20.02
Wallingford, CT
$37,160
$17.87
Menlo Park, CA
$36,970
$17.77
Minneapolis, MN
$36,600
$17.60
Wilmington, DE
$36,260
$17.43
Bellingham, WA
$35,873
$17.25

5 Common Career Paths For a Customer Service Administrator

Office Assistant

Office assistants perform various tasks to ensure that the business runs organized and efficient. An office assistant must possess excellent communication and multi-tasking skills to handle essential duties such as scheduling meetings, monitoring office supplies, storing documents and necessary paperwork, handling customer inquiries and appointments, coordinating in company events, and accomplishing other clerical tasks and administrative support. Office assistants are also required to communicate any observation that would possibly make an impact on the company's performance.

Office Administrator

Office administrators are employees who ensure that the office is running in tip-top shape. They manage the administrative needs of the office. They answer calls directed to the official company phone, manage the inventory of supplies, take charge or purchase requisitions for needed supplies, and ensure the office equipment and fixtures are taken care of. Office administrators also manage correspondences, official memoranda, and other official company documents. They also keep track of files and records to ensure that these are properly organized. At times, office administrators also take charge of welcoming guests and accompanying them to their respective meetings.

Administrator

Administrators are administrative professionals who oversee the whole office or department. They manage office activities and supervise administrative functions in the office. They work the office calendar and oversee the appointment-setting process. They coordinate office events and ensure that all preparations are made and that there are no conflicting schedules. They also maintain a database of external providers of various office needs. Administrators also oversee office supplies and prepare purchase requisitions. They also manage janitorial services and other functions that are related to the maintenance of the physical office space. Administrators ensure that all fixtures and equipment in the office are functioning well and have no problems.

Medical Assistant

Medical assistants provide support to medical practitioners in both administrative and clerical tasks. They keep and update the patient's medical records, administer medicines under the supervision of a physician, assist during medical examinations, prepare medical samples for laboratory testing, manage the schedule of appointments, and assist the patients with their bills and in filling out needed forms, such as insurance-related documents. Medical assistants should have good communication skills and analytical skills, be organized, and be flexible. They should also have knowledge of how to operate some medical equipment such as x-ray machines.

Specialist

Specialists are employees who are responsible for specific tasks or activities in the department they are assigned to. The actions or tasks they work on are related to their educational background or work experiences. They are usually highly skilled in specializations related to the work they are assigned to. Specialists are also highly trained on the competencies that are required of their specialty. As such, they are focused on the skills and competencies that are needed to enhance their experience in their specific field further.

Illustrated Career Paths For a Customer Service Administrator