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Customer Service Administrator resume examples for 2025

Updated January 8, 2025
8 min read

Customer service administrator resume research summary. We analyzed 2,239 customer service administrator resumes to determine which ones land the most jobs. Below you'll find example customer service administrator resumes that can help you get an interview (and a job offer) from companies like Lowe's Companies and Randstad North America. Here are the key facts about customer service administrator resumes to help you get the job:

  • The average customer service administrator resume is 375 words long
  • The average customer service administrator resume is 0.8 pages long based on 450 words per page.
  • Strong customer service is the most common skill found on resume samples for customer service administrators. It appears on 21.7% of customer service administrator resumes.

After learning about how to write a professional resume for a customer service administrator, make sure your resume checks all the boxes with our AI resume builder.

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Customer Service Administrator resume example

Choose from 10+ customizable customer service administrator resume templates

Choose from a variety of easy-to-use customer service administrator resume templates and get expert advice from Zippia’s AI resume writer along the way. Using pre-approved templates, you can rest assured that the structure and format of your customer service administrator resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Customer Service Administrator Resume
Customer Service Administrator Resume
Customer Service Administrator Resume
Customer Service Administrator Resume
Customer Service Administrator Resume
Customer Service Administrator Resume
Customer Service Administrator Resume
Customer Service Administrator Resume
Customer Service Administrator Resume
Customer Service Administrator Resume
Customer Service Administrator Resume
Customer Service Administrator Resume
Customer Service Administrator Resume
Customer Service Administrator Resume
Customer Service Administrator Resume
Customer Service Administrator Resume

Customer Service Administrator resume format and sections

  1. 1

    1. Add contact information to your customer service administrator resume

    Your name should be the biggest text on the page and be at or near the top of the document. Your address doesn't need to include your street name or house number - listing your city and state works just fine. Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching). Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

    Customer Service Administrator Resume Contact Information Example #1

    Hank Rutherford Hill

    St. Arlen, Texas | 333-111-2222 | hank.hill@gmail.com

    Do you want to know more?
    How To Write The Perfect Resume Header
  2. 2

    2. Add relevant education to your customer service administrator resume

    Your resume's education section should include:

    • The name of your school
    • The date you graduated (Month, Year or Year are both appropriate)
    • The name of your degree

    If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

    Optional subsections for your education section include:

    • Academic awards (Dean's List, Latin honors, etc. )
    • GPA (if you're a recent graduate and your GPA was 3.5+)
    • Extra certifications
    • Academic projects (thesis, dissertation, etc. )

    Other tips to consider when writing your education section include:

    • If you're a recent graduate, you might opt to place your education section above your experience section
    • The more work experience you get, the shorter your education section should be
    • List your education in reverse chronological order, with your most recent and high-ranking degrees first
    • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

    Check More About Customer Service Administrator Education

    Majors
    Show More

    Customer Service Administrator Resume Relevant Education Example #1

    High School Diploma 2009 - 2011

    Customer Service Administrator Resume Relevant Education Example #2

    High School Diploma 2010 - 2012

  3. 3

    3. Next, create a customer service administrator skills section on your resume

    Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

    Here are some tips to keep in mind when writing your resume's skills section:

    • Include 6-12 skills, in bullet point form
    • List mostly hard skills; soft skills are hard to test
    • Emphasize the skills that are most important for the job

    Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

    Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

    Example of skills to include on an customer service administrator resume

    • Data Entry Skills.
       

      Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

    • Windows Skills.
       

      Windows is a chain of operating systems that controls a computer and is developed by Microsoft. Every version of Windows consists of GUI (graphical user interface), with a desktop that allows the user to open their files.

    • Payroll Skills.
       

      Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

    • Order Entry Skills.
       

      Order Entry is the term used to describe and refer to the process of and steps necessary in order to log a customer's order in a company's or organization's order filing systems.

    • Problem Resolution Skills.
       

      A problem resolution refers to how a person identifies the problem, determining its cause, creating a reasonable solution, and implementing a conclusion. With the help of a client specialist, it is easier to handle such a situation. Problem resolution plays a vital role in helping resolve problems efficiently and effectively.

    Top Skills for a Customer Service Administrator

    • Strong Customer Service, 21.7%
    • Data Entry, 11.2%
    • Post Sales, 4.9%
    • Customer Inquiries, 4.7%
    • Other Skills, 57.5%
    Not sure which skills are really important?
    3 Big Tips For Listing Skills On Your Resume
  4. 4

    4. List your customer service administrator experience

    The most important part of any resume for a customer service administrator is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

    Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

    It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of customer service administrators" and "Managed a team of 6 customer service administrators over a 9-month project. "

    Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

    Don't have any experience?
    How To Show Your Experience On a Resume... Even When You Don't Have Any
    Work History Example # 1
    Dental Assistant/Receptionist
    HEART OF TEXAS ELECTRIC
    • Demonstrated preventative methods to patients to avoid tooth decay and misalignment.
    • Maintained appliances, OSHA inspection were conducted, clinical and front desk inventory.
    • Certified in radiology safety and CPR.
    • Governed accurate communication of information transference by telephone and face-to-face encounters with visitors and staff.
    • Participated in two and four handed dentistry.
    Work History Example # 2
    Customer Service Retail Associate
    Best Buy
    • Identified and implemented enhancements to customer service, communications, and mediation process to improve efficiency and customer satisfaction.
    • Managed quality communication, customer support and productrepresentation for each client.
    • Performed POS transactions as a front-end operations cashier, as well as credit card and extended product services enrollment.
    • Managed fellow teammates regarding correct policies and procedures.
    • Communicated with upper management and analyzed business propositions.
  5. 5

    5. Highlight customer service administrator certifications on your resume

    Specific customer service administrator certifications can be a powerful tool to show employers you've developed the appropriate skills.

    If you have any of these certifications, make sure to put them on your customer service administrator resume:

    1. Certified Medical Administrative Assistant (CMAA)
    2. Certified Pharmacy Technician (CPhT)
    3. International Accredited Business Accountant (IABA)
    4. Certified Medical Office Manager (CMOM)
    5. CompTIA A+ Certification
    6. Certified Network Computer Technician (CNCT)
  6. 6

    6. Finally, add an customer service administrator resume summary or objective statement

    A resume summary statement consists of 1-3 sentences at the top of your customer service administrator resume that quickly summarizes who you are and what you have to offer. The summary statement should include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

    Remember to emphasize skills and experiences that feature in the job description.

    Are you a recent grad?
    Read our guide on how to write a resume summary statement

Common customer service administrator resume skills

  • Strong Customer Service
  • Data Entry
  • Post Sales
  • Customer Inquiries
  • Purchase Orders
  • PowerPoint
  • Customer Complaints
  • Windows
  • Customer Orders
  • Customer Support
  • Payroll
  • Customer Accounts
  • Order Entry
  • Inbound Calls
  • Problem Resolution
  • Logistics
  • Office Equipment
  • Customer Satisfaction
  • Computer System
  • Travel Arrangements
  • Outbound Calls
  • Schedule Appointments
  • Credit Card
  • HR
  • Administrative Tasks
  • Customer Care
  • Troubleshoot
  • Front Desk
  • Telephone Calls
  • Customer Issues
  • Product Knowledge
  • AS400
  • Sales Orders
  • Clerical Support
  • Inventory Control
  • Customer Relations
  • Provides Administrative Support
  • RMA
  • Administrative Functions
  • QuickBooks
  • Sales Reports
  • Bank Deposits
  • Customer Interaction
  • Accounts Receivables
  • Billing Issues
  • ISO
  • Multi-Line Phone System
  • Process Orders
  • Quality Customer Service
  • One Support

Customer Service Administrator Jobs

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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