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Job outlook for customer service administrators in the United States
Customer service administrator job growth summary. After extensive research, interviews, and analysis, Zippia's data science team found that:
The projected customer service administrator job growth rate is -4% from 2018-2028.
About -105,300 new jobs for customer service administrators are projected over the next decade.
Customer service administrator salaries have increased 11% for customer service administrators in the last 5 years.
There are over 369,027 customer service administrators currently employed in the United States.
There are 247,315 active customer service administrator job openings in the US.
The average customer service administrator salary is $35,824.
Are customer service administrator jobs in demand?
Customer service administrator job and salary trends over time
Customer service administrator jobs over time
Customer service administrator job growth rate over time
| Year | # of jobs | % of population |
|---|---|---|
| 2021 | 369,027 | 0.11% |
| 2020 | 375,103 | 0.11% |
| 2019 | 387,349 | 0.12% |
| 2018 | 382,053 | 0.12% |
| 2017 | 369,364 | 0.11% |
Average customer service administrator salary over time
Customer service administrator salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2026 | $35,824 | $17.22 | +3.2% |
| 2025 | $34,704 | $16.68 | +2.8% |
| 2024 | $33,744 | $16.22 | +2.6% |
| 2023 | $32,885 | $15.81 | +1.8% |
| 2022 | $32,295 | $15.53 | +1.8% |
Customer service administrator jobs by state
Most common states for customer service administrators
| Rank | State | Population | # of jobs | Employment/ 1000ppl |
|---|---|---|---|---|
| 1 | Maine | 1,335,907 | 1,185 | 89% |
| 2 | North Dakota | 755,393 | 605 | 80% |
| 3 | Montana | 1,050,493 | 732 | 70% |
| 4 | Iowa | 3,145,711 | 2,105 | 67% |
| 5 | New Hampshire | 1,342,795 | 901 | 67% |
| 6 | Wyoming | 579,315 | 378 | 65% |
| 7 | Minnesota | 5,576,606 | 3,456 | 62% |
| 8 | South Dakota | 869,666 | 531 | 61% |
| 9 | Nebraska | 1,920,076 | 1,144 | 60% |
| 10 | Delaware | 961,939 | 576 | 60% |
| 11 | New Mexico | 2,088,070 | 1,166 | 56% |
| 12 | Kansas | 2,913,123 | 1,605 | 55% |
| 13 | Massachusetts | 6,859,819 | 3,711 | 54% |
| 14 | Colorado | 5,607,154 | 2,964 | 53% |
| 15 | Vermont | 623,657 | 328 | 53% |
| 16 | Arizona | 7,016,270 | 3,575 | 51% |
| 17 | Indiana | 6,666,818 | 3,392 | 51% |
| 18 | Kentucky | 4,454,189 | 2,259 | 51% |
| 19 | Idaho | 1,716,943 | 854 | 50% |
| 20 | Missouri | 6,113,532 | 2,987 | 49% |
Most common cities for customer service administrators
| Rank | City | # of jobs | Employment/ 1000ppl | Avg. salary |
|---|---|---|---|---|
| 1 | Brookfield | 2 | 5% | $34,871 |
| 2 | Casa Grande | 2 | 4% | $33,483 |
| 3 | Irvine | 4 | 2% | $40,844 |
| 4 | Fort Lauderdale | 3 | 2% | $31,259 |
| 5 | Buena Park | 2 | 2% | $40,903 |
| 6 | Burbank | 2 | 2% | $40,983 |
| 7 | Clearwater | 2 | 2% | $30,980 |
| 8 | Orlando | 3 | 1% | $30,873 |
| 9 | Sacramento | 3 | 1% | $41,298 |
| 10 | Aurora | 2 | 1% | $35,930 |
| 11 | Houston | 6 | 0% | $35,213 |
| 12 | Columbus | 4 | 0% | $34,077 |
| 13 | Austin | 3 | 0% | $35,378 |
| 14 | Dallas | 3 | 0% | $34,680 |
| 15 | Los Angeles | 3 | 0% | $40,997 |
| 16 | New York | 3 | 0% | $38,742 |
| 17 | Phoenix | 3 | 0% | $33,539 |
| 18 | Atlanta | 2 | 0% | $28,676 |
| 19 | Chicago | 2 | 0% | $33,872 |