Customer service advisor jobs in Athens, GA

At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step! We are currently seeking a Phlebotomist to work in a client office. In this role you will provide exceptional customer service, perform skilled specimen collections and be the face of the company. In addition, you will be provided opportunities for continuous growth within the organization. * QUARTERLY INCENTIVE BONUS PROGRAM PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Work Schedule: Monday-Friday 7:30am-4:30pm with 1-hour lunch break The hours/location may change/vary based on business need and/or the request(s) of your supervisor or management. Work Location: Cumming, GA This position does not requires you to be fully vaccinated against COVID-19. Job Responsibilities: Perform blood collections by venipuncture and capillary techniques for all age groups. Collect specimens for drug screens, paternity tests, alcohol tests etc. Perform data entry of patient information in an accurate and timely manner. Process billing information and collect payments when required. Prepare all collected specimens for testing and analysis. Maintain patient and specimen information logs. Provide superior customer service to all patients. Administrative and clerical duties as necessary Assembling equipment such as: tourniquet, needles, disposable containers for needles, blood collection devices, gauze, cotton, and alcohol on work tray, according to requirements for specified tests or procedures, Performing other responsibilities as required, Work with and draw from a wide range patient cases in a confident manner, Maintaining safe, secure, and healthy work environment by following standards and procedures and complying with legal regulations, Verifying or recording identity of patient or donor and converses with patient or donor. Maintaining Refrigerator and Freezer temperatures. Maintain a safe, secure, and healthy work environment, Comply with legal Phlebotomy regulations, Handle urine analysis, blood testing, Perform a variety of routine blood drawing procedures. Travel to additional sites when needed. Job Requirements: High school diploma or equivalent Phlebotomy certification or completed training program from an accredited agency or previous experience as a phlebotomist is required Proven track record in providing exceptional customer service Strong communication skills; both written and verbal Ability to work independently or in a team environment Comfortable working under minimal supervision Reliable transportation required Flexibility to work overtime as needed Able to pass a standardized color blindness test If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

As an In-House (ECoat) Technical Service Representative, you will be representing PPG onsite at the customer location ensuring the customer's satisfaction by providing outstanding customer service. This position will be for Kubota located in Gainsville, GA. Service includes troubleshooting, process improvements, focusing on quality to their specifications, and ensuring the continued growth of the business. The incumbent must be familiar with Electrodeposition coatings, be self-directed, and support both the customer and PPG goals. Specialized training provided to those who meet the qualifications of the role. You will report to the local Technical Service Manager. Benefits: PPG offers excellent benefits; PTO, Medical, Dental, Vision, Disability and Life Insurance, 401K plus additional PPG provided Retirement Benefits, Parental Leave, Continuing Education, and Growth Opportunities! Relocation Assistance is available for experienced candidates with ECoat. Key Responsibilities: Support the ongoing activities onsite at the customer production facility as well as PPG activities at PPG facilities. Need to communicate logically to understand customer concerns, collect data, take appropriate actions, and resolve problems within a timely manner. Ensure timely and accurate reporting to the customer and coatings team. Effectively communicate with PPG Technical and Account management, direction of the PPG on site team activity, and to promote EH&S. Providing timely resolution to customer inquiries, application process monitoring, mix-room supervision, and hands-on support as needed; followed by a weekly trip report. Support sales to execute commercialization of new opportunities and product launches, process optimization, testing and troubleshooting, trial execution, and process improvement. Follow safe work practices, with mechanical aptitude to be able to communicate intelligently and optimally with technical, production and non-technical personnel to satisfy customer requirements. Qualifications HS Diploma, GED, or Equivalent. 5+ years' experience in Electrocoat also referred to as E-Coat, Electrocoating, or dip-tank, or similar for paint/coatings experience for industrial or manufacturing experience. Experience with Pain-Line manufacturing process, paint mixing, troubleshooting, or similar. Good computer skills and attention to detail. Effective communication and customer service skills. Troubleshooting, critical thinking and problem-solving skills. Ability to work well alone and within a team environment to solve ever changing challenges. Travel to other supported locations for kickoffs, support team members, training events, and similar, up to 25% #LI-Onsite About us: Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday. PPG: WE PROTECT AND BEAUTIFY THE WORLD™ Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit *********** and follow @ PPG on Twitter. The PPG Way Every single day at PPG: We partner with customers to create mutual value. We are "One PPG" to the world. We trust our people every day, in every way. We make it happen. We run it like we own it. We do better today than yesterday - everyday. PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email ******************. PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday. Benefits will be discussed with you by your recruiter during the hiring process. PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Triumvirate Environmental, one of the largest environmental services firms in North America, is seeking a Technical Services Representative for our Cumming, GA office. This highly motivated individual will be responsible for delivering operational and administrative excellence to support our sales and technical services teams-ensuring that every customer interaction is efficient, accurate, and leaves a lasting impression. Triumvirate Environmental provides leading organizations in the higher education, life sciences, healthcare, and advanced manufacturing sectors with diverse services and expertise to assist them with compliance management. At Triumvirate Environmental, we strive to WOW both our employees and our customers. Our unique culture fosters growth, development, education, and creativity. This position reports to the General Manager. This role is onsite and is based out of our Cumming, GA office. Essential responsibilities: Coordinate jobs with customers and prepare appropriate paperwork, including the paperwork associate with our trucking process and associated weights Create and distribute invoices with quotes for services, such as lab packs, lab moves, and others Field incoming calls from prospective and existing customers as needed. Satisfying customer needs may involve a direct response from information and knowledge already possessed, obtaining information for response, or directing customer to someone capable of responding Assist Sales and Technical Services staff with job scopes and the coordination of bids, proposals, and quotations Assist Sales team with administrative tasks related to maintaining and growing customer base, including customized waste profiling and shipment report generation Organize and control all job folders and customer master files. This includes ensuring all paperwork is filed properly, and retrieving files for job costing purposes Provide Quality Control by contacting customers, post-service, to conduct surveys Attend all sales meetings and other necessary meetings Provide technical support to Inside and Outside Sales representatives and customers Assist with the approval of OSS, lab pack, and other job folders Order and maintain inventory of office supplies Track some office budgetary items All other duties as assigned Basic qualifications: Bachelors degree in Environmental Science or industry related experience Ability to work as a team player 2-3 years of environmental industry experience Determination/eagerness to learn about the environmental health & safety field Creativity in solving unique problems Leadership experience/potential Strong communication, analytical, technical, and organizational skills Intermediate skills with Microsoft Office products (Word, Excel, Outlook, and PowerPoint) Must be eligible to work in the United States without future sponsorship Must have a reliable form of transportation Preferred Requirements: Experience with Oracle operating system #LI-Onsite Besides Health, Dental and Vision Insurance, we contribute to a 401k, offer a generous tuition reimbursement program, TONS of safety training for some positions with opportunities for external trainings and certifications, Mentorship & Career Succession Planning, Relocation Opportunities, Auto/Home insurance discounts, pet assistance discount plans, discounted movie passes & more! To learn more about our business, culture, and the exciting work that we are doing in the industry, find us on LinkedIn, Instagram (@triumvirateenvironmental), or our website! Triumvirate Environmental is committed to a diverse and inclusive workplace. As an Equal Opportunity Employer (EOE), Triumvirate does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals with Disabilities and Protected Veterans are encouraged to apply. If you have a disability and need accommodation during the application and hiring process, please contact us at *********************************** or call us at ************. The requirements listed above are representative of the knowledge, skill, and/or ability required. To view our California Privacy Notice and Policy, click here.

is for the Campgrounds Evenings and weekends may be required To provide a variety of customer service responsibilities, to include answering phones, greeting customers, providing information and assistance regarding services, procedures, facilities, reservations, program registration, fees, addressing customer concerns, or other issues. Provide clerical and light administrative office tasks, collection of fees or monies, opening and closing facilities, light facilities maintenance, setting up and breaking down of events, maintaining safety and security, and other duties relative to Parks operations and events. MAJOR JOB RESPONSIBILITIES: When Assigned to Front Desk: Provides excellent customer service by greeting visitors and providing information to customer inquiries and requests. Assists customers with program registration, community center membership, fee collection, and reservations. Answers telephone and routes calls to appropriate parties and takes messages as needed. Receives and sorts mail; distributes to appropriate parties. Light typing and word processing to include emails, orders, memos, and other business documents. When Assigned to Facilities Supervision: Responsible for opening and closing facility, which includes scheduled events, facility rentals, evening and weekends. Monitors facility and maintains order. Sets up and breaks down room and event set up for customers. Provides assistance and customer service to the public during events. Monitors complex for, and maintains safety and security. Performs light maintenance to ensure complex is neat and orderly. Assists Facility Coordinator with clerical and administrative duties as needed. When Assigned to Gatekeeping: Provides excellent customer service by greeting guests, and providing information to customer inquiries and requests. Answers telephone and routes calls to appropriate parties and takes messages as needed. Responsible for handling reservations for campsites, pavilions, event centers. Responsible for entering reservation information into computerized reservation system. Monetary responsibilities to include handling and accounting for all fees collected for reservations, general admission fees, and all concession sales; must be able to use cash register and credit/debit card transactions. Performs accounting functions to include daily deposits, pavilion rentals and reservations, monetary recordkeeping. Monitors and maintains safety, security, and control of park access. Is knowledgeable on rules and regulations for a multi-use park with both camping and day use visitors. Responsible for working independently with limited supervision. MATERIALS AND EQUIPMENT USED: Personal Computer Parks Reservation Software Telephone Switchboard Copy/Fax Machine Credit/Debit Card Terminal Cash Register Camera and I.D./Membership Card Software Light Housekeeping Equipment such as vacuum/broom/mop MINIMUM QUALIFICATIONS REQUIRED: Education and Experience: High School Diploma or GED, or equivalent Any combination of education, experience, or skill, which provides the minimum level of qualifications stated above. Licenses and Certifications: Valid Class C driver's license and satisfactory Motor Vehicle Record (MVR). Knowledge, Skills and Abilities: General computer skills to include Microsoft programs, email, and Parks specific reservation software. Ability to work nights, holidays and weekends. Excellent customer service and telephone skills to include anticipating needs of customers for information. Ability to communicate tactfully and courteously with the public and staff members. Skill in operating a switchboard and receiving/routing multiple telephone calls efficiently and tactfully. Clerical skills to include light typing and word processing, filing, recordkeeping Basic accounting skills to include handling monies and collecting and accounting for fees, reservations, concession sales, general admission, membership, recordkeeping, cash/credit/debit card transactions, and daily deposits. Knowledge of building, grounds, and security systems. Problem solving skills. Ability to work independently. ADA Minimum Qualifications Physical Ability: Essential functions of this position continuously require the ability to remain in a stationary position (sitting or standing); operate a computer and other office machinery, such as a calculator, copier, printer, telephone. Incumbents must continuously be able to think analytically; handle stress and emotion; concentrate on tasks. Remember names, and other details; examine and observe details; make decisions, and adjust to change. Incumbents must also continuously direct others, meet deadlines, stay organized, use math/calculations, use a keyboard/type. Essential functions frequently require the ability to move about inside the complex and move and transport items up to 20 lbs.; ability to bend body downward and forward by bending spine and legs. And twisting at the waist, hips, or knees; reach overhead, push, pull, and repetively use hands, arms, legs. Incumbents are frequently required to be on-call and work irregular hours. Sensory Requirements: Essential functions regularly require the ability to use effective verbal and written communication; and use of hand/eye coordination and fine manipulation to use equipment. Environmental Factors: Essential functions of this position continuously require the ability to work with others or work alone. This class specification should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of this job. The incumbent may be requested to perform job-related responsibilities and tasks other than those stated in this specification.

Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a "can do" selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful. Essential Functions: * Promote the Pick-n-Pull Safety Culture. * Be a team player. Work as a member of the team to help the team achieve its goals. * Maintain a high level of integrity. * Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions. * Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times. * Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc. * Follow all company policies and procedures. * Identify when customer interaction requires assistance from management. * Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business. * Additional duties as assigned. Qualifications: * Must work safely at all times. * Must have good people skills with an outgoing friendly positive attitude. * Able to work retail hours including overtime, weekends and holidays. * Must have reliable means of transportation. * Must be able to read, write, and speak in the English language. * Bilingual in Spanish a plus, but not required. * Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts. * Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers. * Previous experience in a retail environment preferred but not required. Physical Activities Required to Perform Essential Functions: Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions. * Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties. * Vision must be sufficient to perform job functions safely as described above. * Able to work on feet (stand and walk) for assigned work shift. Job Conditions: * Exposure on a regular basis to outdoor weather conditions. * Exposure to occasional noisy conditions and machinery operation. PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older. Radius Recycling participates in e-verify for all U.S. new hires. An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check. All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees. As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.

Trans Ova Genetics is seeking a detail-oriented and motivated Professional Services Embryologist to join our team! This is an exciting opportunity for someone passionate about animal science and reproductive technology to gain hands-on experience in embryo production and transfer. In this role, you'll work closely with experienced professionals to support oocyte and embryo handling, grading, and thawing while ensuring accuracy and consistency in every step. If you're eager to grow your career in embryology and enjoy a mix of lab work, travel, and teamwork, we'd love to have you on our team! Trans Ova Genetics provides in-depth training that provides a solid foundation prior to supporting client production. As a member of this team, day trips with occasional overnight stays would be required throughout Tennessee, Kentucky, Missouri, and more. This full-time opportunity is available immediately and offers benefits such as flexible scheduling, paid time off, 401K, insurance, and many other amazing perks! This position will require you to live in or near Nashville, TN, and be open to travel. Responsibilities Pouring Over OPU filters. Oocyte searching. Data Entry. Grading Embryos according to IETS standards. Thawing frozen embryos. Assisting with fresh and frozen transfers. Pouring over flush filters. Searching flushes. Inventory Management. Requirements Education Requirements: BS in Animal Science or a related field; or a Veterinary Technician degree. Physical Requirements/Working Conditions: Ability to sit for long periods of time behind a microscope. Good hand-eye coordination. Handling dexterity is required for manipulation of equipment and small objects. Ability to lift up to 50 lbs. Specific vision abilities required by this job include close, distance, and peripheral vision, color/pattern recognition, depth perception, and ability to adjust to focus. Ability to work with liquid nitrogen. Other skills/experience: Less than 2 years of TOG or embryology experience. Travel is required. Strong attention to detail and organization. Ability to work well in a team environment. Ability to interact well with internal and external clients. Strong communication skills.

DEPARTMENT: Health Programs Department ACCOUNTABILITY: Reports to CCSP Program Manager STATUS: Exempt, Full-time- TBD schedule Under direction, performs work of moderate difficulty by providing skilled casework services to selected caseloads or clients with special problems such as health disability or those at risk in nursing home placement; provides specialized casework services aimed at securing the clients overall wellbeing and maximum degree of functioning. Serves Large Geographic Areas, which may include one large county, and/or many small counties, which may involve extensive travel. DUTIES AND RESPONSIBILITIES Essential Functions · Meets the standard of promptness for 10-day phone calls for new admissions and 30-day in-home visits · Meets the standard of promptness for monthly calls · In consultation with the client, client's family, and services providers, meets the standard of promptness for in-home, 90-day comprehensive, person-centered care plan · Continuously reviews, monitors, and updates the comprehensive, person-centered care plan · Participates in case conferences with the LPN/RN to discuss the care plan, as needed · Brokers services and implements the comprehensive, person-centered care plan, ongoingly · Arranges for non-CCSP community -based services, as needed · Communicates and coordinates with all agencies providing services to the clients · Maintains knowledge of state regulations of each direct service provider · Reviews requested costs of care to assure that costs remain within the limits established by the Department of Community Health · Oversees service delivery to verify that clients receive appropriate and effective care aligned with their individual needs. · Documents timely · When necessary, reports suspected abuse to LTCO, APS, OIG, and ORS · Communicates with DFACS regarding MAO/PMAO eligibility · Assist clients with appeals and attends hearings. As requested, provides data and client records required by hearing officer · Attends network meetings, trainings and other meetings coordinated by the AAA/ADRC, Health programs Director, or DCH · Adheres to all HIPAA guidelines at all times to ensure Privacy of client records · Other duties as assigned Requirements EDUCATION, EXPERIENCE AND SKILL REQUIREMENTS Education: · Bachelor's degree in social work, Psychology, Sociology or related field or Registered Professional Nurse currently licensed to practice in the state of Georgia Knowledge and Experience: · Two (2) years of experience in human services or health related field Skills: Ability to effectively coordinates and communicate with clients, services providers, general public, and other staff members Skills in establishing and sustaining interpersonal relationships Knowledge in human behavior, gerontology Skills in team building and group dynamics Knowledge and skill in social and health service intervention techniques and methodology Proficient in Windows 95/98, MS Word and ability to learn AIMS and CHAT Licensure and Certification · Valid State Driver's License PHYSICAL AND MENTAL DEMANDS The physical and mental demands described are representative of those that must be met by an employee to successfully preform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job, on a case-by-case basis. · Regularly required to use hands to write, use computer, operate a motor vehicle, use hand-held device and telephone, and manipulate documents. · Regularly required to read documents and write neatly, legibly, and transcribe accurate information and numbers/values. · Continually engages in activities that require talking and hearing · Frequent: Standing, sitting, walking, bending, repetitive use of hands, simple grasping and fine hand manipulation, pushing, and pulling. Occasionally required to lift or reach above shoulder level, climb, twist, squat, kneel, crouch or crawl. · Must be able to lift up to 11 pounds, and occasionally up to 25 pounds. · Ability to respond appropriately to emergency situations. · Ability to read and interpret a variety of instructions in written, oral, diagram, or schedule form. · Ability to apply common sense understanding to carry out detailed written or oral instructions. · Ability to deal with problems. · Some local and regional travel required WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job, on a case-by-case basis. · This job operates in an office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. · Temperature ranges from normal indoor climate-controlled environment in buildings or vehicles, various outdoor conditions and temperature extremes encountered during off-site travel, and unpredictable indoor environmental conditions encountered during off-site travel, and unpredictable indoor environmental conditions encountered at off-site locations. · Noise level is generally quiet to moderate. The Legacy Link, Inc. is an Affirmative Action/Equal Opportunity Employer. Salary Description $43,310.61

Up to $16/hour Full-Time | Entry-Level Customer Service Advisors: This role is perfect for an entry level lube technician who excels in customer interaction and is ready to take the next step forward. The Customer Service Advisor is responsible for guiding vehicles into the bays; checking lights and wiper blades; checking and adjusting tire pressure, and entering vehicle information into the POS system. . What You'll Do: Greet customers in a friendly, professional manner Perform service reviews and clearly explain recommended maintenance Accurately enter service information and process transactions using the POS system Conduct vehicle inspections, including fluids, filters, wiper blades, tires, belts, and hoses Assist in performing oil changes and other routine preventive maintenance Recommend additional services based on inspection findings and vehicle needs Support opening and closing duties as assigned Maintain a clean, safe, and organized service area Adhere to all safety procedures, company policies, and industry standards Assist in training and mentoring team members as needed Requirements: Strong communication and interpersonal skills Friendly, high-energy, and team-oriented Weekend availability required Sales experience or aptitude preferred Valid driver's license and reliable transportation Emissions certification and/or general auto repair experience is a plus Must be able to lift up to 50lbs and work in varying temperatures and noise levels What We Offer Guaranteed Weekly Base Pay Medical, Dental, and Vision Insurance Options 401(k) Retirement Plan with Company Match Paid Vacation and Holidays Uniforms Provided Paid On-the-Job Training Team Environment with Long-Term Career Growth Potential

Job DescriptionSalary: Up to $16/hour Full-Time | Entry-Level Customer Service Advisors: This role is perfect for an entry level lube technician who excels in customer interaction and is ready to take the next step forward. The Customer Service Advisor is responsible for guiding vehicles into the bays; checking lights and wiper blades; checking and adjusting tire pressure, and entering vehicle information into the POS system. . What Youll Do: Greet customers in a friendly, professional manner Perform service reviews and clearly explain recommended maintenance Accurately enter service information and process transactions using the POS system Conduct vehicle inspections, including fluids, filters, wiper blades, tires, belts, and hoses Assist in performing oil changes and other routine preventive maintenance Recommend additional services based on inspection findings and vehicle needs Support opening and closing duties as assigned Maintain a clean, safe, and organized service area Adhere to all safety procedures, company policies, and industry standards Assist in training and mentoring team members as needed Requirements: Strong communication and interpersonal skills Friendly, high-energy, and team-oriented Weekend availability required Sales experience or aptitude preferred Valid drivers license and reliable transportation Emissions certification and/or general auto repair experience is a plus Must be able to lift up to 50lbs and work in varying temperatures and noise levels What We Offer Guaranteed Weekly Base Pay Medical, Dental, and Vision Insurance Options 401(k) Retirement Plan with Company Match Paid Vacation and Holidays Uniforms Provided Paid On-the-Job Training Team Environment with Long-Term Career Growth Potential

Job Description The Opportunity: We're delighted you've chosen LCR to assist you in finding your ideal professional match. We'll assist you in reaching, stretching, and realizing your full potential. Increase your chances of success by creating your own personalized professional path. Earn More with Market-Leading Compensation. And work in an environment that treats you like family and gives back to the community. A universe of possibilities awaits you. Let's get this party started! LCR is looking for a Customer Service Representative who will be making and receiving calls to and from both current and prospective customers. Apply today if you: Listen, understand, and take quick action. Like all of us, customers just want someone to listen and help get their problems solved. You'll do both. Assist customers in selecting the products and services that best suit their technology and communications goals and help to set up the account. Process upgrades, downgrades, new product purchases and facilitates delivery and installation efficiently and effectively. Maintain excellent time management, professional customer service at all times, and be able to balance multiple projects and responsibilities. Have the opportunity to engage in continuous professional development training sessions and participate in dynamic team-based company culture. Requirements 1-2 years in a customer-based role Excellent interpersonal skills, tact, and a track record of success with customer-facing roles Ability to handle pressure, prioritize, and multi-task during the course of a business day Tech-savvy, or the ability to pick up concepts quickly Enthusiasm and aptitude for learning new skills About Lehman Consulting & Recruiting LCR is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

REPORTS TO: Airport Coordinator FLSA STATUS: Non-Exempt CLASSIFICATION: Part-time / No benefits: This position serves at the discretion of the Department Director. PAY GRADE: 108 SAFETY SENSITIVE: No Purpose of Job The purpose of this job is to provide customer service support to the Airport. Duties and responsibilities include, but are not limited to, greeting visitors, serving as cashier, answering phones, operating a 2-way radio, and performing additional tasks as assigned. Job Related Requirements WORK SCHEDULE: : Varies; 18-25 hours per week. Shifts include the following times: Monday - Friday - 3:00 pm - 9:00 pm, Sat and Sun 8:00 am - 3:00 pm and Sat and Sun 3:00 pm - 9:00 pm. UGA football games required. May be required to work on religious holidays. Regular and predictable attendance is required. Must work cooperatively with others. When requirements include vehicle operation, responsible for the safety, readiness and operation of the vehicle and must abide by ACC's safe driving policy. High school diploma or equivalent and 2 months of cashier and/or customer service experience required; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this position. The following duties, or variations of these duties, are normal for this job. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Performs daily customer service duties such as greeting customers and answering telephones. Assists customers with luggage to and from aircraft. Receives and handles payments from customers for materials purchased. Receives fuel orders and relays information to Operations staff. Reconciles invoices from each shift with the cash box and drops into the safe. Operates 2-way radio and monitors radio system. Maintains general office cleanliness; empties trash, vacuums, keeps counters clean. Performs other related duties as required. Knowledge, Skills and Abilities Knowledge of the policies, procedures, and activities of the department as they pertain to the performance of duties relating to the position of Customer Service Attendant. Knowledge of the terminology used within the department. Knowledge of bookkeeping principles, filing systems, and various word processing software. Ability to compile, organize, prepare and maintain an assortment of records, reports and information in an effective manner and according to departmental and/or governmental regulations. Ability to communicate effectively with supervisors, other staff members, and the general public. Ability to use independent judgment in routine and non-routine situations. Ability to perform required mathematical calculations. Ability to utilize and understand computer applications and techniques as necessary in the completion of daily assignments. Ability to plan, organize, and/or prioritize daily assignments and work activities. Ability to comprehend and apply the regulations and procedures of the department. Is skilled in the use of office equipment such as computers, telephones, copiers, fax machines, calculators, etc. (ADA) MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS PHYSICAL REQUIREMENTS: Must be physically able to operate a variety of office equipment such as computers, telephones, copiers, fax machines, calculators, etc. Must be able to use body members to work, move or carry objects or materials. This position requires: walking, bending, stooping, standing, pushing, pulling, lifting, fingering, grasping, feeling, seeing, talking, hearing, and repetitive motions. Must be able to exert up to 25 pounds of force occasionally. Physical demand requirements are at levels of those for light work. DATA CONCEPTION: Requires the ability to compare and/or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things. INTERPERSONAL COMMUNICATION: Requires the ability to hear, speak and/or signal people to convey or exchange information. Includes receiving assignments and/or directions from supervisors. LANGUAGE ABILITY: Requires the ability to read a variety of computer manuals, work orders, purchase orders vehicle lists and informational documentation, directions, instructions, and methods and procedures. Requires the ability to prepare purchase orders, payroll and various reports using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style. Requires the ability to speak to people with poise, voice control, and confidence. INTELLIGENCE: Requires the ability to learn and understand basic principles and techniques; to acquire and be able to expound on knowledge of topics related to primary occupation; and to make independent judgment in the absence of management. VERBAL APTITUDE: Requires the ability to record and deliver information, to explain procedures, and to follow oral and written instructions. Must be able to communicate effectively and efficiently. NUMERICAL APTITUDE: Requires the ability to utilize mathematical formulas; add and subtract totals; and multiply and divide. FORM/SPATIAL APTITUDE: Requires the ability to inspect items for proper length, width, and shape, visually with office equipment. MOTOR COORDINATION: Requires the ability to coordinate hands and eyes in using office equipment. Requires the ability to use the keyboard, lift, bend, push, and pull objects or materials using body parts as the position necessitates. MANUAL DEXTERITY: Requires the ability to handle a variety of items such as office equipment including computers, telephones, copiers, fax machines, calculators, etc. Must have the ability to use one hand for twisting or turning motion while coordinating other hand with different activities. Must have minimal levels of eye/hand/foot coordination. COLOR DISCRIMINATION: May require the ability to differentiate between colors and shades of color. INTERPERSONAL TEMPERAMENT: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under stress when confronted with an emergency. PHYSICAL COMMUNICATION: Requires the ability to talk and/or hear: (Talking - expressing or exchanging ideas by means of spoken words). (Hearing - perceiving nature of sounds by ear). Must be able to communicate via telephone, two-way radio. ACCGov is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. ACCGov is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact Leah Jagatic, HR Coordinator, Human Resources, ************ or ***********************.

Employer Department Pinnacle Bank Operations Job title Exemption status Customer Service Call Center Specialist Non-Exempt Supervised by Call Center Manager The Customer Service Call Center Operator is the initial voice contact that every customer and prospect have with the bank. The Customer Service Call Center Operator is responsible for a quick and customer friendly response in a manner that is consistent with the customer service focus of Pinnacle Bank. The employee will support the bank's strategic goals, vision, mission, core values, service standards and service philosophy in actions, words, and deeds. Skills, Knowledge, Talents Education High School graduate. Prior Experience Some banking or call center experience desired. Required Skills, Knowledge, and Talents Core Value: ~ Operate with an Innovative Edge ~ Show Leadership Must have a basic knowledge of the bank's products and services. Must have a willingness to serve. Must be able to function efficiently in a network environment and have a working knowledge of Microsoft Office and SharePoint. Must be able to function efficiently on a general business level of math, possess general accounting knowledge (i.e. debits, credits, and an understanding of the bank's account reconciliations). Project a professional image by adhering to guidelines in the employee handbook. Must be able to collect, research, and analyze information skillfully. Must be a self-starter, a creative thinker, flexible, eager, nurturing, open to change and exhibit good judgment. Must be a leader by example, attentive to detail, work well with others and responsive to supervisory guidance. Must have a working knowledge of compliance guidelines for the bank and the industry. Strong customer service attitude. Good speaking voice. Must be able to use headset for hearing and speaking. Must have knowledge of the bank's products and services. Pinnacle Bank is an Equal Opportunity Employer and a Drug Free Workplace. As a condition of employment, a completed Application of Employment and satisfactory results from a background check and drug screening must be received. Pinnacle supports a diverse work force and welcomes all qualified applicants. It is the policy of Pinnacle Bank to consider applicants without regard to race, color, religion, creed, national origin, gender, disability, marital or veteran status, age or any other legally protected status.

Job DescriptionBenefits: 401(k) 401(k) matching Dental insurance Health insurance Vision insurance Septic Blue is a leading provider of septic system services, specializing in septic tank pumping, inspections, repairs, and maintenance, has partnered with TeamOne Logistics, a workforce provider, to help maximize our growth potential. We pride ourselves on delivering high-quality service with a focus on customer satisfaction. We are looking for an experienced Dispatcher to join our growing team. Position Summary As our Dispatcher, youll play a vital role in keeping our operations running smoothly. You will coordinate daily service schedules, dispatch skilled technicians, and serve as the main point of contact between customers, field staff, and the office team. Your strong communication and organizational skills will ensure that every service call is handled efficiently and that customers receive the prompt, high-quality care were known for. What We Offer Competitive Pay: $45,000 $55,000 per year (based on experience) Day-One Benefits: Comprehensive health benefits package starting your first day Retirement Savings: 401(k) eligibility after just 30 days of employment Financial Security: $30,000 company-paid life insurance policy Supportive, Team-Oriented Environment where your work makes a daily impact Key Responsibilities Schedule and dispatch technicians for plumbing and repair services throughout the day Plan efficient routes to maximize productivity and minimize downtime Communicate with customers to confirm appointments, provide updates, and answer questions Monitor job progress and technician availability to ensure on-time service delivery Handle emergency service requests with professionalism and urgency Maintain accurate records of service calls, job details, and customer communications Collaborate with office and field teams to resolve scheduling or operational challenges Provide general administrative support to keep operations running seamlessly Qualifications Minimum 2 years experience as a service dispatcher (plumbing, HVAC, or similar industry preferred) Strong organizational and multitasking abilities with keen attention to detail Excellent communication and customer service skills Ability to stay calm and effective under pressure in a dynamic environment Proficient in Microsoft Office and dispatch or scheduling software High school diploma or equivalent required About Septic Blue, Inc. Septic Blue, Inc. is a trusted leader in residential and commercial septic services. Our success is built on our commitment to excellent service, integrity, and teamwork. Septic Blue and TeamOne Logistics are E.O.E. M/F/D/V

Job DescriptionThe Service Advisor is responsible for meeting customers and accommodating customer requests pertaining to repair and/or servicing of their motorcycle/atv/side by side/watercraft. The Service Advisor is a key player in the dealership for generating positive customer relations. The Service Advisor achieves this by consistent communication to customers on the status of their unit and charges for repairs. The Service Advisor also promotes service sales through communication of information to customers on maintenance and repair needs that are identified during the service appointment process.Job Duties:-Notate and problems or symptoms a unit is having by listening to customer's description of symptoms and adding them to the repair order.-Verify warranty and service contract coverage by examining records and papers, explain provisions and exclusions-Develop estimates by pricing materials, supplies, and labor.-Prepares repair orders.-Maintain customer rapport by explaining estimates, any additional services needed and following up with the status of a unit on a timely basis. -Up-sell needed maintenance and accessories-Perform a comprehensive predelivery check of customer vehicle, ensuring cleanliness and that all items identified from service/repair have been carried out appropriately and on schedule.-Dispatch all repair orders through the service department.-Understand and process extended warranties and maintenance contracts from start to finish.Job Requirements:-Must have general powersports mechanical knowledge, as well as great sales, organizational, and people skills..-Clean MVR E04JI800radp406n73v

Join Our Team In 2025, USA Today recognized Primerica as a Top Workplace USA for the fifth year in a row, and Newsweek named Primerica one of America's Greatest Workplaces for Diversity for the second consecutive year. In 2024, the Atlanta Journal-Constitution named Primerica as a Top Workplace for the eleventh consecutive year, and Forbes recognized Primerica as one of America's Best Employers for Women for the fifth year in a row. In addition, for the tenth time Primerica has been voted a Best Employer by Gwinnett Magazine. Primerica is a great place to work! Join our team to experience what it's like to work at "one of the best places to work in the metro Atlanta". About this Position CSR ensures that each print job is produced efficiently and to customer's specification. Prepares a cost estimate for printing jobs by determining the most economical method of manufacture and considering production capacity of man and machine. Once print job is awarded, the CSR must produce job ticket including all information pertinent to all areas of production and distribution. Responsibilities & Qualifications Serves both Sales Reps and Customers as primary contact and source of information on particular jobs. CSR must obtain detailed specifications from client or salesperson in order to estimate a print job accurately. This requires extensive knowledge of the printing process and of our production capabilities. Once all specifications have been gathered the CSR must estimate the cost of each job including materials and labor using our estimating software. That estimate will then be presented to the salesperson or to the client directly. Receive job from Customer or Sales Rep Once a printing estimate has been approved, the CSR will compare information with estimate and discuss any differences with Customer or Sales Rep. CSR will then write up a job jacket placing it into production. CSR verifies availability of materials, coordinates outside services and vendors and finalizes scheduling with production management. Job knowledge and details are crucial to ensure accuracy and efficiency is achieved in all areas of production. Tracks job through production and communicates any issues or changes to plant personnel, Customers and Sales Reps. CSR must keep accurate records of all jobs and customer contacts so both company and customer are protected should questions arise later. Coordinate proof approvals and set up press checks if required. Any changes during production process must be priced, documented and communicated by CSR to client and production team. Compare finished product with estimate CSR will review and verify final costs to ensure accurate billing and release invoice to Accounts Receivable/Bookkeeping. Delivery or shipping of product CSR is responsible for coordinating with shipping department the means to which product will be arrive at destination. Required Education Some college or Associate's degree Areas of Study Estimating & Print Knowledge Years of Experience 3 - 5 years Required Knowledge Excellent written and verbal communication skills. Attention to detail is a must. Computer and typing skills. FLSA status: This position is exempt (not eligible for overtime pay): No Our Benefits: * Day one health, dental, and vision insurance * 401(k) Plan with competitive employer match * Vacation, sick, holiday and volunteer time off * Life and disability insurance * Flexible Spending Account & Health Savings Account * Professional development * Tuition reimbursement * Company-sponsored social and philanthropy events It has been and will continue to be the policy of Primerica, Inc., and its subsidiaries to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state or local laws. At Primerica, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

Job DescriptionDescription: Join the Myles Wrecker Services Team as a Dispatcher! Are you ready to be the voice that keeps everything moving? At Myles Wrecker Services, we're looking for energetic and experienced Dispatchers who thrive in a fast-paced environment and want more than just a job - they want a career. This isn't your average dispatch role: with our performance-based pay structure ranging from $17 to $49 per hour, you'll have the opportunity to grow your income as you grow your skills. If you're a problem-solver with strong communication skills and a positive, can-do attitude, this is your chance to join a family-owned company that's committed to promoting from within and helping you succeed. Shift : Monday - Wednesday 6PM - 6AM, Thursdays 6PM - 12AM 40 Hour Shift! What You'll Do: Answer incoming calls and gather necessary details for dispatch. Assign tow jobs to drivers based on availability and location. Confirm job pricing before dispatching a truck. Verify if towed units need repair at Myles Truck Repair. Ask non-company callers if the tow will be under their name as the authorizer. Communicate with drivers and customers to provide updates. Document job details and ensure accuracy in dispatch logs. Complete end-of-shift reports, noting any issues, customer concerns, or damages. What We're Looking For: Prior dispatching or customer service experience preferred. Strong communication and multitasking skills. Ability to work in a fast-paced environment. Basic knowledge of towing and truck repair is a plus. A positive, can-do attitude with a focus on teamwork and service. Why Choose Myles Wrecker Services? Performance-Based Pay: $17.00 - $49.00 per hour, depending on performance and experience. Multiple Shifts Available: Flexible schedules with guaranteed 40 hours a week. Family-Owned Atmosphere: At Myles Wrecker, you're not just an employee - you're part of the family. Room for Growth: Many of our team members have advanced into higher-level positions thanks to our promote-from-within culture. Career Stability: A strong and growing company that invests in its people. If you're passionate about delivering great service and thrive in a supportive, fast-moving environment, we want to hear from you! Join the Myles Wrecker Services family and take your career - and your earning potential - to the next level. Requirements: Previous dispatching or customer service experience preferred. Excellent communication and multitasking skills. Ability to remain organized and calm in a fast-paced environment. Strong attention to detail when entering and reviewing job information. Basic understanding of towing or truck repair operations is a plus. Reliable, punctual, and able to work scheduled shifts consistently. Comfortable using dispatch systems, phones, and computer applications. Team-oriented attitude with a focus on professionalism and customer service. Problem-solving skills and ability to make quick, informed decisions.

Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot, Inc. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security.Games Library includes more than 400 types of games: Numerical Lotteries, TV Lottery Games, Sports Lotteries, Fixed Odds Betting, Instant Lotteries, Pari-mutuel, Video Lottery and Monitor Games. We are immediately hiring for all Shifts including nights and weekends. Intralot offers a competitive benefits package that includes: Medical, Dental & Vision Insurance 6% 401k Match Paid Holidays & Vacation Paid Sick, Short/Long Term Disability Employee Assistance Program Maternity/Paternity Leave Discount Programs Education, Training and Experience High school diploma or equivalent training and experience.One (1) year prior related customer service experience, preferably in a technical call center environment Call tracking system experience preferred Knowledge, Skills and Abilities: Knowledge of tracking software Technical customer service skills Strong analytic skills Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position Ability to work in a team environment Ability to troubleshoot Ability to explain technical information to a non-technical client Strong verbal and written communication skills Understanding of help desk operations, tools, methodologies and processes Duties and Responsibilities: Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned.Manages (inbound/outbound) phone calls from Lottery retailers Effectively troubleshoot equipment and related issues or problems in response to inbound retailer calls, inquiries, or questions Dispatch technicians as appropriate for on-site repairs Employment Eligibility Verification Must possess valid documentation to establish identity and U.S. employment eligibility. Security Requirements Submission to, and ability to pass, a thorough pre-employment background check by the required State or District Lottery and Intralot, Inc. is a requirement of employment. A pre-employment drug screening is also a requirement. Intralot, Inc. is an Equal Opportunity Employer As an equal opportunity employer, Intralot recognizes that our strength lies in our people. We are committed to diversity. EEO is the Law.

Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a “can do” selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful. Essential Functions: Promote the Pick-n-Pull Safety Culture. Be a team player. Work as a member of the team to help the team achieve its goals. Maintain a high level of integrity. Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions. Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times. Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc. Follow all company policies and procedures. Identify when customer interaction requires assistance from management. Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business. Additional duties as assigned. Qualifications: Must work safely at all times. Must have good people skills with an outgoing friendly positive attitude. Able to work retail hours including overtime, weekends and holidays. Must have reliable means of transportation. Must be able to read, write, and speak in the English language. Bilingual in Spanish a plus, but not required. Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts. Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers. Previous experience in a retail environment preferred but not required. Physical Activities Required to Perform Essential Functions: Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions. Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties. Vision must be sufficient to perform job functions safely as described above. Able to work on feet (stand and walk) for assigned work shift. Job Conditions: Exposure on a regular basis to outdoor weather conditions. Exposure to occasional noisy conditions and machinery operation. PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older. Radius Recycling participates in e-verify for all U.S. new hires. An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check. All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees. As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.