Technical Service Representative
Customer service advisor job in Baton Rouge, LA
What if you were given the opportunity and responsibility to make a difference? At International Paper, you control your destiny. We offer challenging assignments and total rewards in countries around the world. When we say infinite possibilities, we mean it. Apply now and join a community that improves people's lives, the planet and our company's performance by transforming renewable resources into products people depend on every day.
**Position Title:**
Technical Service Representative
**Background:**
The Southwest Technical Service Representative position will support customers in Texas, Oklahoma, Arkansas, Louisiana and southern Mississippi as a part of the IP Ink & Plate Division, within the North American Container group. IP Ink & Plate supplies water based flexographic printing inks, printing plates and related services to corrugated packaging converters, bag manufacturers, and other flexographic printers, within International Paper and to outside customers. The ink lab provides color matching, technical service, formulation, and R&D services to our customers in order to help them produce high quality packaging products. The Technical Service Representative reports to the National Technical Service Manager.
**Pay Rate** :
$65,100 - $86,800
_Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range. Variable pay may provide additional opportunities for financial awards. This job is eligible to participate in IP's annual incentive plan._
**Category/Shift** :
Salaried Full-Time
**The Job You Will Perform:**
+ The Technical Service Representative is responsible for providing technical service and assistance to our customers in the Southwest Region.
+ This position requires the tech rep to travel to customer locations for testing of new and existing inks on press, troubleshoot printing problems the customer may encounter, assist customers with controlling ink inventory, and provide technical feedback to the customer, sales representative, and the lab.
+ Color matching and other minor lab work for these customers will take place at the Blend Plant when not traveling.
+ Maintaining current customer base as well as playing an integral technical support role in acquiring new customers will be central to the job.
+ The Technical Service Representative position will be working in a fast paced, team environment, and will need to be able to handle multiple tasks and changing priorities.
+ Approximately 50% overnight travel is anticipated, but can vary greatly depending on circumstances.
**The Skills You Will Bring:**
+ 5 years minimum industry or related experience preferred.
+ Candidates will have excellent press side technical and trouble shooting skills, color matching ability, inventory control skills, be detail oriented and have strong communication skills.
+ Since heavy customer contact is required, the ability to communicate effectively and in a pleasant manner is essential.
+ Positive attitude, willingness to take on special projects, and initiative and excellent computer skills are desired.
+ Experience in a printing ink manufacturing or printing environment with press side technical skills required.
**The Benefits You Will Enjoy:**
International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets.
**The Career You Will Build:**
Sales and Leadership training, promotional opportunities within a global company
**The Impact You Will Make:**
We continue to build a better future for people, the plant, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 120 years. Join our team and you'll see why our team members say they're **Proud to be IP** .
**The Culture You Will Experience:**
International Paper promotes employee well-being by providing safe, caring and inclusive workplaces. You will learn Safety Leadership Principles and have the opportunity to opt into Employee Networking Circles such as IPVets, IPride, Women in IP, and the African American ENC. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly diverse culture.
**The Company You Will Join:**
International Paper (NYSE: IP) is a leading global supplier of renewable fiber-based products. We produce corrugated packaging products that protect and promote goods, and enable worldwide commerce, and pulp for diapers, tissue and other personal care products that promote health and wellness. Headquartered in Memphis, Tenn., we employ approximately 38,000 colleagues globally. We serve customers worldwide, with manufacturing operations in North America, Latin America, North Africa and Europe. Net sales for 2022 were $21.2 billion. Additional information can be found by visiting InternationalPaper.com.
**_International Paper is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law._**
**_International Paper complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact_** **_reasonable.accommodations@ipaper.com_** **_or **************._**
International Paper is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. International Paper complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact reasonable.accommodations@ipaper.com or **************.
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STATE WIDE, AR, US, #STATE WIDE, MS, US, #STATE WIDE, TX, US, #STATE WIDE, OK, US, #STATE WIDE, LA, US, #
Category: Sales & Marketing
Date: Nov 7, 2025
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Consultant - Customer Training - Wavemark
Customer service advisor job in Baton Rouge, LA
As a digitally automated clinical supply chain solution, Cardinal Health WaveMark Solutions leverages predictive modeling and automated inventory management - coupled with expert support services - to empower health systems' clinical and supply chain teams to optimize clinical workflows and improve efficiency. With WaveMark offerings in operating rooms, procedural labs, clinical labs and nursing units, hospitals gain enterprise visibility of their supply chain to support product availability, optimize clinical workflows, improve financial performance, and enhance patient safety. Using barcode and RFID technology, WaveMark links product usage to the patient record at the Moment Of Care (MOC), providing both inventory documentation and real-time product level insights to help protect patients from recalled or expired products.
**Job Summary:**
This individual is responsible for leading strategic training initiatives within hospital systems for WaveMark. This role involves partnering with hospital leadership to develop and execute enterprise-wide training strategies, delivering both onsite and virtual training sessions, and ensuring a seamless transition to customer success teams. The ideal candidate will have a strong background in healthcare training, strategic planning, and adult learning methodologies.
**Responsibilities:**
+ Facilitate strategy sessions with hospital leadership to assess training needs and align with organizational goals.
+ Develop and present comprehensive enterprise strategic training plans tailored to each healthcare organization.
+ Provide expert guidance on training best practices, change management, and implementation strategies.
+ Deliver Train-the-Trainer (TTT) programs onsite, equipping internal trainers with tools and techniques to deliver effective training.
+ Conduct and manage virtual training program and sessions using application platforms (e.g., Zoom, MS Teams).
+ Ensure training content meets the specific needs and supports the solution workflows within the hospital.
+ Oversee the training process from initial planning through department-level kickoff.
+ Ensure smooth handoff to Customer Success teams with clear documentation and transition plans.
+ Monitor training effectiveness and provide post-professional training services as needed.
+ Travel to customer sites (hospitals and healthcare systems).
**Qualifications:**
+ Bachelor's degree in related field, or equivalent work experience preferred. Related degrees could be in Education, Healthcare Administration, Organizational Development.
+ Certification in training or instructional design (e.g., CPTD, ATD, Kirkpatrick) preferred.
+ 5+ years of experience in training, consulting, change management, organizational transformation or organizational development within healthcare preferred.
+ Experience with EHR systems (e.g., Epic, Cerner) or healthcare IT solutions preferred.
+ Strong understanding of adult learning principles and instructional design.
+ Proficiency in virtual training tools and Learning Management Systems (LMS).
+ Excellent facilitation, presentation, and communication skills.
+ Ability to manage multiple projects and stakeholders simultaneously.
+ Familiarity with healthcare operations, compliance, and clinical workflows.
+ Strategic thinker with a consultative approach.
+ Strong interpersonal and relationship-building skills.
+ Adaptable, proactive, and solution-oriented.
+ Comfortable working in fast-paced, dynamic environments.
+ Ability to travel 75% to customer sites (hospitals and healthcare systems)
+ Customer/vendor credentialing is required (this may include vaccinations). More details will be provided if you are selected for an interview.
**Anticipated salary range:** $67,500 - $105,930
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 11/17/25 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
CSA
Customer service advisor job in Addis, LA
Perform tasks involving physical labor at project sites. Under direct supervision of Site Manager, performs support to field efforts on general construction labor and maintenance tasks. RESPONSIBILITIES - Clean and prepare project sites to eliminate possible hazards.
- Operate small hand and power tools, decontamination of equipment.
- May be asked to operate on road and off road haul and water trucks.
- Handling of hazardous and non hazardous materials.
- Firewatch
Customer Service Product Specialist
Customer service advisor job in Baton Rouge, LA
Customer Care Specialist (In Our Service Department)
This position involves providing outstanding customer service by answering phone calls in the service department, returning customer calls, and providing updates to customers with vehicles in service. Communication with Customers, Service Writers, and Managers to ensure customers are informed.
Responsibilities:
Answer incoming phone calls in the service department
Return customer calls promptly
Provide updates to customers with vehicles in service
Communicate effectively with service writers, customers, and managers to keep customers informed
Requirements:
Excellent communication skills
Ability to multitask
Strong attention to detail
Previous customer service experience is a plus
Benefits:
Competitive compensation
Opportunity for growth
Health insurance
401k plan
About the Company: Gerry Lane Buick is located in Baton Rouge, LA and is committed to providing excellent customer service and quality vehicles to our customers. Join our team and be a part of our success!
At Gerry Lane Enterprises, we strive to make every customer a customer for life. Our Louisiana dealerships have been proudly serving the Baton Rouge areas for many years. Our promise is to keep delivering the same top-notch service and value that our community has come to expect from all of our dealerships through the years.
Are you looking for a job that combines competitive pay with good culture? Have you been considering the automotive industry but don't know how to break in? Are you passionate about delivering a unique customer experience that creates a memorable and outstanding impression? If you answered yes to any of these questions, we want to talk to you.
NO EXPERIENCE REQUIRED - ON-THE-JOB PAID TRAINING WILL BE PROVIDED. Join our service team today!
What We Offer:
Competitive Compensation
Flexible Schedules
401K With Company Match
Vision / Dental / Health Insurance
Paid Training
Great Culture
Promote From Within!
Responsibilities
Build relationships & create customers for life. Assist them in staying updated when their vehicle is in our service department for repairs.
Know the in's & the out's of service offerings
Direct report to the Service Manager regarding status of customer vehicle.
Bring your ‘A game' & positive attitude with you every day
7:00 Am to 4:00 PM Monday through Friday
Qualifications
Be ready to hit the ground running
Fantastic communication skills with your customers
Professional, well-groomed personal appearance.
Willing to submit to a pre-employment background check & drug screen
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyAutomotive Customer Service Advisor/Manager in Training Baton Rouge
Customer service advisor job in Baton Rouge, LA
Benefits:
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Training & development
Vision insurance
Tuition assistance
Flexible schedule
Come be part of a Growing company as an Automotive Customer Service Advisor/Store Manager-in Training. We own 5 SpeeDee Oil Change & Auto Service and Grease Monkey locations in Baton Rouge, Kenner, Metairie and Covington.
We Specialize in:
10 Minute Oil Change
Low Price Tire Guarantee
Full Mechanical Repair including engines and transmissions. Even hybrid & electric cars (world class technology)
BENEFITS:
Salary PLUS Weekly COMMISSION/BONUSES We pay Weekly!!Fantastic Happy TEAM and Environment
5 Day work week. NEVER open on Sundays
Benefits/Perks:
Growth Opportunities
Locally Owned and Operated
Safety You can Trust
Medical/Dental/Vision/Life
Training and ASE Certification
Competitive salary
Excellent work environment
Tools Provided
Opportunities to move into district management
Position OverviewThe Customer Service Advisor/Store Manager in Training is preparing to be a store manager which includes for the successful operation and profitability of a Grease Monkey center using customer and employee relations skills, business management techniques, and sound judgment. This is a working sales position. This positions focus is to grow sales of the store. This position requires experience changing oil, installing tires and selling auto services to customers. Heavy interaction with customers is required. Its a working sales position. The more you sell, the more you make and the faster you can become a store manager. The Customer Service Advisor/Manager in Training position requires an outgoing and smiling personality. The position reviews the manufacturers vehicle recommendations with the customer and completes the oil change. This position sales and installs fluid exchanges, filters and other preventive maintenance items. Additionally, this position sales tires and mechanical work during the oil change process. The better you can communicate the information to the customer in a lucid and easy to understand way via our TRUST process, the more you can make.
Store managers make $65k to $100k.
Essential Duties and Responsibilities
Communicate effectively with Customers
Keep work area clean and organized. Protect pit opening with bay net when not occupied by vehicle
Use Echo System
Perform visual inspection of vehicle, document any unusual conditions
Obtain correct oil filter, Drain oil, Inspect oil drain plug and gasket.
Check/fill gear boxes
Perform additional services, such as fuel filters, transmissions and differentials, when applicable
Assist with performing pressure and leak check
Perform visual inspection of belts, hoses, and other hood compartment components, document unusual conditions. Assist with performing pressure and leak check
Assist with final safety and quality check
Other Duties and Responsibilities In addition to the duties listed above, every crew member is responsible for general center maintenance and cleaning duties such as mopping, washing center windows, lawn mowing, clearing litter, snow and ice from the site, and cleaning restrooms. Crew members must attend crew meetings and run errands as required, as well as other duties assigned by a supervisor.
Working Conditions Materials Used: Automotive oils, fluids and lubricants. Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift. Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting. Benefits/Perks
Discounted Services for Employees
Flexible Hours
Opportunities for Advancement
We'll train you on our process. Your bring your experience and we'll show you how to grow the business. Call or Text today! All contacts with us are strictly confidential so you have everything to gain! Compensation: $35,000.00 - $50,000.00 per year
Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey is the nation's largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey International, LLC is the nation's largest independent franchisor of automotive oil change centers serving more than 2 million customers each year.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Grease Monkey Corporate.
Auto-ApplyLicensed Insurance Customer Service - P&C license required
Customer service advisor job in Baton Rouge, LA
Job Description
State Farm Agency, located in Baton Rouge, LA is currently looking for a talented, caring, professional to join our team as a Licensed Insurance Customer Service Representative. This is a position focused on Customer Service for a well-established State Farm Agent.
Please read the requirements below before applying as only candidate that meet the following criteria will be considered:
1. Must have an active Property and Casualty Insurance license and/or Life and Health Insurance license.
2. Must have some insurance agency experience.
2. Must have the ability to commute to our Baton Rouge, LA office location, this is an in-office position.
If you must the above criteria and have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, youll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience.
Responsibilities include but not limited to:
Answer phones and greet clients
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
As an Agent Team Member, you will receive...
Salary plus Bonus
Paid Holidays
Paid Time Off
Health Insurance
Retirement Plan
Valuable experience
Requirements
Property & Casualty and/or Life and Health insurance license
Insurance office experience
Must be able to work in office 8:30 - 5:00 a.m. Monday through Friday
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Support Representative
Customer service advisor job in Baton Rouge, LA
Here at SUPREME HYDRATIONS LLC, we are one of the newest companies in our industry in the Capital City area. We're pleased to have a 3.8 Glassdoor rating from our employees. We are hiring an experienced Customer Service Agent to help us keep growing. If you're dedicated and ambitious, SUPREME HYDRATIONS LLC is an excellent place to grow your career. Don't hesitate to apply.
Requirements
Communicate with current and potential clients via telephone, email, online chat, or social media
Listen attentively to questions and concerns and respond promptly with a resolution according to company guidelines
Maintain a courteous and calm manner at all times to de\-escalate stressful situations
Document personal information to create, update, or adjust customer accounts
Prepare call\-related information for purposes of auditing and reporting
Provide and respond to feedback about any aspect of the job or its duties
Suggest products and services to clients based on their requests and needs
Answer inbound calls or generate outbound calls, in some cases cold calling to follow up on orders
Qualifications
Undergraduate degree in business, sales, or related field of study preferred
Prior experience working in call centers or as an at\-home customer service agent
Proficiency with basic computer applications, such as Microsoft Windows, Word, and Excel
Bilingual language skills a plus, especially Spanish, Mandarin, and French
Excellent verbal and written communication skills
Ability to remain calm and composed in a fast\-paced, high\-pressure environment
Good empathy and listening skills to de\-escalate situations and identify the underlying issues of a problem
Ability to stand or sit for extended periods of time
Familiarity with Automatic Call Distribution Phone System (ACD), caller ID, and auto\-dialing systems.
Candidates Applying For The Customer Support Professional Position Are Required To Pass A Background Check And Drug Screen. Assessments Are Also Given Before You Are Allowed To Enroll In A Certification Course. PC Requirements ⢠A desktop\/tower computer with a separate monitor is recommended. ⢠Dual boot machines, Netbooks, and Tablets are prohibited from use. ⢠All\-in\-One computers are not currently compatible with any client programs. ⢠Depending on what client program an agent chooses to service, the use of the Arise Secure Desktop (ASD) may be required. CPU Speed
Dual\-core 2.8 GHz or better or Intel i class or AMD Phenom X2 class or better
Atom, Celeron, Pentium and Opteron processors are not permitted
Hard Drive
20 GB or more of available space 60 GB or more of total space
Memory
4 GB of RAM or better
Operating System
Windows 10 Windows 8\/8.1 not supported by some clients
Standard Connection and Speed
Hard\-wired connection (no wireless) Minimum 10 mbps download \/ Minimum 3 mbps upload
Maximum Latency Threshold
120 milliseconds (ms)
Monitor Recommendations
1280 x 1024 (SXGA) screen resolution 1920 x 1080 (Full HD or 1080p)
Dual monitors may be required on some client programs
Mac Requirements ⢠Macs must have an Ethernet port ⢠MacBook Air and Mac USB\-C ports will not be supported ⢠Boot Camp and a licensed version of Windows (please see page 2 for acceptable Windows operating systems) MUST be installed. Please note that Arise Technical Support WILL NOT be able to provide assistance with the installation of Boot Camp and\/or Windows or any questions related to it. CPU Speed
Intel Core i5 2.7 GHz processor or better
Hard Drive
20 GB or more of available space 60 GB or more of total space
Memory
4 GB of RAM or better
Operating System
MAC OS X 10.10 Yosemite or higher See page 2 for acceptable Windows operating systems
Standard Connection and Speed
Hard\-wired connection (no wireless) Minimum 10 mbps download \/ Minimum 3 mbps upload
Maximum Latency Threshold
120 milliseconds (ms)
Monitor Recommendations
1280 x 1024 (SXGA) screen resolution 1920 x 1080 (Full HD or 1080p)
Dual monitors may be required on some client programs
Please note: These requirements are minimum requirements for use of the Arise Platform only. Certain client programs may have increased, or additional, requirements. Please review all Opportunity Announcements carefully for details regarding such requirements.
Agents must service on the computer they use to perform the PC Scan at time of enrollment. If it is determined the computer is different than the one used at time of enrollment, and it is incompatible with the client program, neither a refund nor a voucher will be issued. Accessories, Software and Internet\/Phone Service Providers USB headset with microphone (required for Certification)
Logitech, Plantronics, Microsoft, or similar brands recommended.
Suggestions: ⢠Plantronics PLNAUDIO478 USB ⢠Logitech USB H570e ⢠Jabra UC VOICE 150
Hard\-wired Telephone and headset (required for Production\/Servicing)
Plantronics S12 or similar recommended
SOFTWARE Internet Explorer 11 on Windows 8 or 10
(Optional) Mozilla Firefox or Chrome for Windows
Certain client programs may require specific versions of Windows. Windows 8\/8.1 are not supported by some clients. Please see the Client Opportunity Announcement for details.
Windows Defender for Windows 8 or 10
Other security software may be incompatible and should be avoided. Technical support may be refused if your software configuration is not compatible with the Arise Platform or is determined to cause incompatibilities with client required servicing software.
Service Partners and their agents are responsible for maintaining the security and reliability of their equipment. The following items are considered security risks to the Arise Platform and, upon detection, may subject your business to the suspension or termination of its MSA or SOW: ⪠Malware infected software ⪠Virtualized Operating Systems (i.e.: VMWare, Parallels, etc.) ⪠Non\-Arise provided VPN software or Proxy settings ⪠TOR or other privacy software Accessories, Software and Internet\/Phone Service Providers (continued Hard\-wired broadband Internet service via DSL, Cable, or Fiber Optic connection
The use of wireless internet connections to access any Arise system at any time is prohibited, even if the connection is encrypted.
Connectivity to the Arise Platform through an unauthorized Proxy Service or unauthorized VPN Service is strictly prohibited.
Additionally, Satellite, Microwave, and Cellular Hotspot Internet Services are not permitted.
USB connected modems are not supported.
Hard\-wired land line telephone service
Unless stated otherwise in the Opportunity Announcement, most client programs are compatible with the following types of services: POTS (plain old telephone service), cable telephony, digital service, or VoIP through a physical hard phone, i.e. a tangible device that sits on your desktop.
The service should be connected directly from the wall to your telephone.
Softphones (an application that is installed on your computer) and cell phones are not permitted.
The servicing telephone line should not interface at any point with the computer.
All servicing telephone lines should not have voicemail, fax, or other features on the line (other than unlimited long distance, if necessary â please see page 7 for details ASD (Arise Secure Desktop)
The Arise Secure Desktop (ASD) is a tool designed to temporarily convert a PC into a âservicing stationâ for the client program a business will be servicing. The ASD provides a secure and streamlined environment which is optimized to successfully access the Arise Platform to service a client program.
Not all client programs require the use of an ASD so it is recommended that an agent review the review the Opportunity Announce in detail to see if an ASD will be needed. ⢠If the client program selected uses the ASD, all the information required for its use is contained within a USB flash drive and instructions that will be provided to the enrolled agent. ⢠Upon enrollment in a certification course for a client program, make sure to keep an eye out for an email with instructions on how to install the ASD.
The ASD is an additional operating system on a computer. It does not interact with an existing windows operating system. It is launched from a USB flash drive and does not install on a computer. Once the ASD is removed, no trace of it is left on the PC. AVG (Arise Virtual Gateway
AVG, the Arise Virtual Gateway, is a system that helps improve consistency and efficiency while centrally and seamlessly managing call routing.
Service Partners and agents have the option to use either a POTS line (plain old telephone service) or VoIP (aka digital telephone or cable telephony â please see page 5 for details) to service a client program. However, call centers and agents servicing client programs that route calls through the AVG system will need to be able to dial into the AVG (786) number. ⢠Service Partners and agents who do not have Miami area code phone numbers (305 or 786) will need to be able to dial long distance on their service lines which may result in long distance charges. For that reason, bulk or unlimited long\-distance service plans are recommended and available from most carriers to avoid per\-minute charges.
⢠A small number of client programs currently prohibit the use of VoIP while servicing and a POTS line will be required to service those programs. If the client program does not currently allow VoIP, agents will not be servicing on AVG.
Please be sure to review the Opportunity Announcement in detail to see if AVG is required on the client program you select.
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Part Time Flexible Customer Service Associate
Customer service advisor job in Baton Rouge, LA
The Part Time Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers. This position also ensures vehicles are prepared for customer pick-up, which includes cleaning vehicles. assessing damage, fueling, and refilling all fluids.
Wages: $15.00 per hour
Qualifications:
Strong oral and written communication of ownership, accountability, and initiative. Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following such as sitting, standing, waking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, seeing, and reading. Knowledge of equipment operation such as computer terminal, telephone, calculator, copy machine, and fax machine is required.
Apply today and shift your career into drive for tomorrow!
Benefits and Perks:
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
Up to 40% off the base rate of any standard Hertz rental
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts -Theme Park Tickets, Gym Discounts & more
Auto-ApplyPest Control Service Specialist
Customer service advisor job in Baton Rouge, LA
Apply Description
Job: Pest Control Service Specialist
Rate: $18-24/hr ++
New-employee Bonus
Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly expanding. Come join our team and start your career with a company with great growth opportunity!
We are hiring and willing to train inexperienced applicants (paid training)
High-commission opportunities
Large biweekly bonuses, seasonal bonuses, and annual bonuses
Up to 17 PTO days per year
Paid holidays
Health and Retirement benefits offered
iPad provided
Qualified technicians may drive work vehicles to and from work
Advancement in operations and sales management are available to qualified employees.
Ongoing development through continual training
40-hour work weeks, Monday through Saturday
Opportunity The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest populations while maintaining the utmost in customer service. The technician will work synergistically with the sales team in timely treatments as well as bringing on new accounts. Requirements and Qualities
Ambitious and hard working
Excellent communication skills
Good character and work ethic
Growth minded
High degree of attention to detail
Excellent customer-service skills
Ability to lift and carry up to 50 pounds
Ability to pass background check and drug screen
Valid driver's license and clean driving record
Certifications are a plus!
Must be 18 years of age
Benefits
Up to 17 PTO Days
Paid Holidays
Health Benefits
Retirement Benefits: 401K
Financial Wellness Program
Tuition reimbursement for qualified candidates
ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
***Contact office to identify ACTIVE or PASSIVE hiring state***
***PLEASE FORWARD YOUR RESUME VIA EMAIL***
Customer Service
Customer service advisor job in Baton Rouge, LA
Fashion Stop Llc in Baton Rouge, LA is looking for one customer service to join our 12 person strong team. We are located on 8143 Florida Boulevard. Our ideal candidate is a self-starter, punctual, and reliable.
Benefits
We offer many great benefits, including free early access to your pay through Homebase.
Responsibilities
Greet customers and make them feel at home
Answer any questions the customers may have
Assist Customers in preparing their orders
Clean work area as needed to maintain a tidy work environment
Respond to all complaints in a friendly and professional manner
Qualifications
Friendly attitude even when dealing with disgruntled employees
Responsible and proven ability to maintain scheduling commitments
Ability to problem solve quickly concerns customers may have
Good communication skills with customers
We are looking forward to receiving your application. Thank you.
Customer Service Associate
Customer service advisor job in Baton Rouge, LA
Job Description
As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•
Retail store environment where extended periods of standing are required
•
Retail store stockroom environment subject to fluctuations in temperature
•
Frequent lifting and maneuvering of merchandise and displays.
•
Exposure to dust and extreme temperatures while unloading trailers.
•
Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
Call Center Customer Service Rep (Technical Support) 142439
Customer service advisor job in Baton Rouge, LA
As the nation's third largest cable and broadband company, Cox has about 6 million total customers. Cox is also the nation's third-largest cable television provider. Cox offers a variety of advanced digital video, high-speed Internet and telephone services over our own IP network. Business customers of all sizes are provided with our high speed Internet, phone and long distance services, as well as data and video transport services.
Cox Media offers local and national cable advertising in both traditional and new media formats, along with promotional opportunities and production services.
Job Description
Apply at:
************************************************************************************* Expanded=true&organization=2**********1&portal=**********1
then search for job number 142439
At Cox, we connect people to the things they love. Now we'd like to connect you to a career opportunity you'll love. Cox Communications call center is looking for customer focused individuals to join our team and be the voice of our brand to Serve, Solve and Sell.
We offer...
• If hired for this position between August 31, 2015 through December 31, 2015, you will be eligible to receive a
$1,000 sign-on bonus
(paid in accordance with established program guidelines.)
•
Competitive wages
with potential for additional financial incentives for motivated team members!
•
FREE Internet
and other Cox discounted services
•
Medical, Dental, and Vision Benefits first day!
• Casual, yet energetic and engaging work environment
• Retirement Benefits including
401(K) and Pension
• Work-life balance, including generous time off policies: Up to 22 days of Paid Time Off during first year, plus 7 Paid Holidays
• Tuition Assistance provided
• High degree of commitment to our communities including volunteer opportunities
•
Career Advancement Opportunities
across the Cox family of companies
A Technical Support Representative is part of a supportive, service-oriented team that:
• Exceeds our customer's expectations by providing top notch customer service.
• Engages in real-time troubleshooting with customers to resolve technical issues.
• Educates residential Cox customers about the use of products and additional service opportunities.
• Maximize opportunities to sell additional or upgraded services to customers as available, while providing a quality customer experience.
Lives the Cox Values, by demonstrating an approach towards people and work that is consistent with the overall values of the company:
•
Integrity
- We do business with honesty and integrity. We meet or exceed the highest ethical standards in all of our business activities. We can be trusted to do what we say we will do. We Live Cox Values.
•
People
- Our employees are our most important asset. They set us apart. We invest in their continuous development and recognize their contributions to our success.
•
Diversity
- Diversity of cultures and ideas makes us stronger; it is a core Value at Cox. We value different approaches, thinking perspectives and people.
•
Customers
- Our customers are our lifeblood. They depend on us to provide reliable, quality products and outstanding service at every opportunity. We count on employees to do the right thing for our customers.
•
Community
- Communities connect us to the people we serve. We are leaders and responsible citizens in the communities where we live and work. At the heart of our Values we support youth, education and environmental sustainability.
Unleash your potential with Cox Communications as a Technical Support Representative, where you will be enhancing the lives of our customers and your career.
The Cox Communications Difference
Cox Communications is more than just a place to work. We strive to create an environment that nurtures personal development and the opportunity to build on your talents and grow your career.
Our employees are our most important resource. To demonstrate the value we place in our employees, Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment.
We are committed to having a diverse workforce that reflects the communities we serve.
We embrace and foster an environment that builds on the unique talents that come from a variety of people and perspectives.
Cox Communications Ranks 17 on the 2015 DiversityInc Top 50 Companies for Diversity
Cox Ranked in Top 10 for Diversity Councils
Keep reading to learn more about the role and to apply to join the Cox Communications team NOW!
Primary Responsibilities and Essential Functions
• Work in an energetic call center environment answering inbound customer calls concerning inquiries about one or more Cox products.
• Trouble shoot the root cause of customer problems and identify the action required (using company databases, customer information, and collaboration with other departments) to resolve issue and schedule service appointments when necessary.
• Provide total customer service by asking questions and listening to customers in order to understand their needs, requests, or problems while identifying sales and up-selling opportunities that will drive additional revenue for the company.
• Build customer loyalty by placing follow-up calls to customers after receiving acknowledgment of action taken by other Cox departments.
• Keep customer informed about progress by checking the status of work orders in customer record system.
• Provide seamless customer experience through documenting call details and new account information into the computer system and completing any forms required to request action by other departments.
• Other duties as assigned.
Qualifications
Qualifications
Minimum
• High school graduate or GED or equivalent work experience.
• 6 months work experience providing service directly to customers.
• 6 months experience using a computer in a work or non-work setting.
• Eligibility to work in the United States.
Preferred
• 6 or more months experience troubleshooting basic hardware, software, and/or connectivity issues.
• 6 or more months experience working in a position that requires meeting sales goals.
• Keen aptitude for helping customers and a customer experience focus.
• 1 to 2 years of work experience in a customer service role, not specific to just Call Center.
• Enthusiastic and personable, with the ability to adapt and thrive in constant change.
• Previous telecommunications experience.
• Strong computer skills and be able to navigate through multiple screens.
Additional Information
Your Career At Cox
From the valued customers we connect through our innovative communications services, to the employees we unite through exciting career opportunities, Cox is all about bringing people together and enhancing their lives.
Cox is known for its pioneering efforts in cable, telephone and commercial services, industry-leading customer care, and its outstanding workplaces. We are always looking for talented professionals to join our team! Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment.
Cox is an equal employment opportunity employer, disabled/protected/veteran and a wholly owned subsidiary of Cox Enterprises. Learn more at: ************
Statement to ALL Third Party Agencies and Similar Organizations: Cox Communications accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox Communications employees, or send to any Cox Communications facility. Cox Communications is not responsible for any fees or charges associated with unsolicited resumes.
Customer Service Agent
Customer service advisor job in Port Allen, LA
Job DescriptionOur dynamic team seeks an enthusiastic individual to provide exceptional customer service to our insurance company clients and policyholders. You'll be responsible for creating insurance policies, advising potential clients on coverage, and converting quotes into new policies. You'll also help resolve billing issues, change policies, and make policy recommendations. If you have previous insurance experience in a customer service role and have a friendly, client-first attitude, please apply today!Compensation:
$40,000 - $75,000 yearly
Responsibilities:
Make accurate modifications to consumer policies depending on the information supplied
Respond to incoming calls concerning policy and insurance coverage concerns, as well as customer complaints and general questions
Remain up to date on new marketing initiatives to accurately address insurance-related questions using all available tools
Keep track of all customer inquiries and follow up to verify that all questions are answered regarding customer policies
Validate client insurance coverage and present policyholders with proof of insurance documents
We believe in having a work-life balance and freedom for you and your family! Own your own schedule and your own time!
We equip agents with cutting-edge technology and a comprehensive product portfolio that makes closing the sale simple and easy
We offer five different income streams, including stock shares to reward your enterprising efforts (your income is not limited)
We provide a health benefit plan for you and your family
We will train, mentor, and coach you the entire way. We use one-on-one mentorship
We have leads sent directly to your phone
No cold calling, No door knocking, No relying on referrals only
Qualifications:
Must have high school diploma or GED equivalent
Previous customer service experience required for this position
Must have knowledge of Microsoft Office and customer relationship management software
Knowledge of insurance products and policy schedules is preferred
Excellent active listening, interpersonal, and communication skills
Strong communication skills, you can work anywhere in the country, but you have to be plugged into your mentor (your mentor does not succeed unless you do)
No felonies
Willing to get an insurance license
Be motivated! This is a commission-based position, and you can earn it if you put in the work
Trainable
Coachable
Applicants must have a strong work ethic, be driven to succeed, and be willing to go above and beyond to achieve above-average results.
Must be willing to work for the income you expect to make in your first year.
About Company
We help people by providing affordable final expense, whole life, term, and IUL policies. We work with thousands of agents to reach as many people as possible across the country. We are focused on the things that matter. We never spend time or energy worrying about things that don't either get us closer to our goals or help us accomplish our objectives. Our objectives are to help people by offering affordable final-expense products and to build up agents to be as successful as possible.
We believe that just because something has always been done a certain way doesn't mean it's the best way. As a company, we are always looking for new ways to innovate and solve problems to continue working towards our desired results. As a company and as individuals, we strive to operate at the highest moral standards. In the business, we work hard to do right by the people we serve.
Operations Staff - Raising Cane's River Center
Customer service advisor job in Baton Rouge, LA
ASM Global has immediate openings for Part-Time Operations Staff at the Raising Cane's River Center. This labor-intensive role is a great opportunity for anyone looking for a part-time work with non-standard hours.
The successful candidate is someone who can be a team player and is willing to contribute to the effort it takes for a large facility to host major entertainment events. The operations team plays a critical role in preparing the facility for various types of events, which may include concerts, trade shows, ceremonies, or banquets.
The main responsibility of this position involves heavy labor and various duties designed to ensure the day-to-day operations of the facility are met.
Other Responsibilities May Include:
Setting-up and removing event layouts, which may include moving chairs, walls, barricades, staging, tables, other furnishings and equipment.
Performs physical labor including carrying, lifting, and assembly event items.
Loading/unloading delivery trucks, transporting trash and waste to proper disposal area and replenishing supplies.
Perform light maintenance repairs to event setup and cleaning equipment using hand and power tools.
Operate forklifts, scissor, vertical, and boom lifts, and other motorized vehicles properly.
May operate specialized facility tools with training at the directions of a supervisor.
Minor housekeeping or cleaning duties when necessary
Other duties as assigned
Requirements:
Must be at least 18 years old
Must have high school diploma or GED
Must be able to pass a background check
Maintains a professional appearance
Ability to work flexible hours, including nights, weekends and holidays.
Ability to lift up to 50 to 75 lbs.
Walk long distances / stand for extended periods of time.
Climb Stairs and push/pull heavy objects.
ASM GLOBAL is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor
Auto-ApplyService Execution Specialist
Customer service advisor job in Gonzales, LA
If you are an energetic Customer Service Professional looking for an opportunity to grow, Emerson has an exciting opportunity for you! Based in Gonzales, LA, you will be responsible for facilitating and coordinating of all service projects and ensure customer satisfaction from request of quotation to delivery by being involved in each step of the process from start to finish.
**IN THIS ROLE, YOUR RESPONSIBILITIES WILL BE:**
+ Be responsible for parts order execution and entry including price review, delivery, release and work scope/planning activities
+ Works closely with operations team on scheduling of work and ensuring material sourcing plans support customer promise dates
+ Transacts basic buying and planning responsibilities using AXIOM and Oracle systems
+ Ability to facilitate technical question and answers between customers, Emerson engineering resources and other stakeholders
+ Communicate with the sales channel and service center team while simultaneously ensuring that expectations and commitments are met consistently and within acceptable time frames
+ Source, procure and expedite parts and materials needed and forecast needs for peak periods
+ Enter orders accurately and efficiently into database systems for tracking, inventory, history, etc.
+ Issue Purchase Orders and Work Orders while properly adhering to policy guidelines
+ Negotiate with vendors and suppliers to assure the best price for required delivery and research/develop sources and alternatives when vital
+ Remain up to date on all progress of service projects and negotiate delivery prior to order entry and advising sales channels/customer of delays
+ Adhere to all safety, quality, company rules and regulations and participate in Safety, Quality and Activities Committees
+ Be responsible for personal safety and fellow team member safety while maintaining excellent housekeeping standards
**WHO YOU ARE:**
You build and deliver solutions that meet customer expectations, effectively communicate in various settings, and stayed productive and aligned with your goals. You align words and actions to model reliability. You understand the importance and interdependence of internal customer relationships. You stay aligned with your goals and stay productive.
**FOR THIS ROLE, YOU WILL NEED:**
+ High School Graduate/GED
+ Excellent written and verbal communication skills
+ Strong customer service, time management, problem solving, organizational, interpersonal and multi-tasking abilities
+ Technically savvy with MS Office Suite (Word, Excel, PowerPoint, Access, etc.)
+ Legal authorization to work in the United States
**PREFERRED QUALIFICATIONS THAT SET YOU APART:**
+ Associate's or Bachelor's Degree in a related field
+ Prior experience with process controls, technical, industrial, mechanical, manufacturing or related industries
+ Experience with a Relational Database Management System (such as Oracle)
**OUR OFFER TO YOU:**
We recognize the importance of employee wellbeing and know that to do your best you must have flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide, a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.
The philosophy is fundamental to living our company's values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity, & Inclusion at Emerson.
Our training programs and initiatives focus on end-to-end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship and coaching, project management, and on-the-job training.
**WHY EMERSON**
**Our Commitment to Our People**
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.
**Work Authorization**
Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
**Equal Opportunity Employer**
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
**Accessibility Assistance or Accommodation**
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com .
**ABOUT EMERSON**
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!
**No calls or agencies please.**
**Requisition ID** : 25027673
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
Service Writer
Customer service advisor job in Hammond, LA
Founded in 1984 in Hammond, Louisiana, Great American RV SuperStores has grown into an RV sales and service industry leader. The dealership has been recognized with the RV Business Top 50 Dealers award seven times, making it the dealership of choice in every community it operates in.
Great American RV is Continuing to Grow!
Interested in being a part of the growth? Read below and Apply Today!
So, who's right for the job?
The ideal candidate will have a positive attitude and genuinely care about customer service with a high level of commitment. You will serve as the primary liaison between RV customers and the dealership's service technicians. Our Service Advisors are responsible for accurately identifying and documenting customer concerns, communicating repair needs and costs, coordinating the workflow of the service department, and ensuring exceptional customer satisfaction throughout the entire service process. Empathy is essential for this role.
Additionally, you will collaborate with the parts department and technicians to gather information on service and repair needs, as well as timelines, to share with the customer. It is important to ensure that the warranty department has all the necessary information to submit accurate details to the manufacturers. Ultimately, you will act as a quality control representative and be the primary point of contact with the customer.
Qualifications:
High school diploma or equivalent; some post-secondary education or training in automotive technology is a plus.
Previous experience as an Internal Service Writer/Advisor in the automotive, RV, or marine industry is strongly preferred.
Knowledge of RV systems, components, and basic maintenance/repair procedures (e.g., plumbing, electrical, HVAC, appliances) is a significant advantage.
Able to navigate a computer, the internet, and email. Proficiency with computer software related to automotive service management is highly preferred.
Strong communication skills and the ability to manage multiple tasks smoothly are required.
Must present a professional demeanor, be punctual, and be able to work weekends and holidays, if needed.
Must be able to function in a fast-paced environment.
What's in it for you:
$41,600/yr plus commission.
Employee Referral Program (earn up to $1,500 per referral).
Comprehensive benefits package (Medical, Dental, Vision, 401k w/ match).
Opportunities for ongoing training and career growth.
Off Every Sunday.
According to our employees, the word commitment best describes what it's like to work here. Our team members believe in the Great American RV 10 Commitments: Doing the right thing, caring, achieving, not failing, using best judgment, being a gracious host, inspiring, demanding excellence, being accountable for actions, and challenging the system. These commitments ensure continuous improvement, not just for our customers, but for our team members as well.
Customer Service
Customer service advisor job in Denham Springs, LA
Songy's Home And Appliance Repair in Denham Springs, LA is looking for one customer service to join our 8 person strong team. We are located on 716 Florida Ave Sw. Our ideal candidate is attentive, ambitious, and engaged.
Benefits
We offer many great benefits, including free early access to your pay through Homebase.
Responsibilities
Greet customers and make them feel at home
Answer any questions the customers may have
Assist Customers in preparing their orders
Clean work area as needed to maintain a tidy work area
Responsible and proven ability to maintain scheduling commitments
Ability to problem solve quickly concerns customers may have
Good communication skills with customers
We are looking forward to receiving your application. Thank you.
Customer Service Coordinator
Customer service advisor job in Gonzales, LA
Marshalls
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Available to work flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
115 South Airline Highway
Location:
USA Marshalls Store 1464 Gonzales LAThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Customer Service Associate
Customer service advisor job in Gramercy, LA
We are committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.
We move fast, adapt quickly, and take pride in upholding the highest standards of quality in everything we do.
Job Title: Customer Service Associate
Location: Retail Grocery Location
Position Overview
The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures. This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management.
Primary Responsibilities & Accountabilities
Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude.
Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction.
Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability.
Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed.
Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed.
Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate.
Maintain confidentiality of information.
Put up discarded or returned merchandise.
Perform cashier associate duties, as necessary.
Perform pricing duties, as necessary.
Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
Perform other job-related duties as assigned.
Qualifications
Minimum
Must be 18 years of age.
High school diploma or equivalency.
Ability to read, write and speak English proficiently.
Ability to understand and follow English instructions.
Authorization to work in the United States or the ability to obtain the same.
Successful completion of pre-employment drug testing and background check.
Preferred
Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact.
Possess a proficient working knowledge of office, front end systems and equipment.
Possess proficient computer skills.
Possess demonstrated skills in the ability to perform and deliver customer service expectations.
Demonstrate good organizational skills.
High standard of integrity and reliability.
Required Behaviors
Lives the Values
by embracing the essence of the company demonstrating a commitment to the company's goal and values.
Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
Business-driven
showing passion for the business, delivering results consistently.
Customer-orientated
by passionately demonstrating that the customer comes first… always by putting the customer's needs above all else.
People Passion
through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
Compliance with all company policies and procedures.
Must complete service training within sixty (60) days of position start date.
Job Tag
#WD
Auto-ApplyCSA
Customer service advisor job in Addis, LA
Perform tasks involving physical labor at project sites. Under direct supervision of Site Manager, performs support to field efforts on general construction labor and maintenance tasks. RESPONSIBILITIES * Clean and prepare project sites to eliminate possible hazards.
* Operate small hand and power tools, decontamination of equipment.
* May be asked to operate on road and off road haul and water trucks.
* Handling of hazardous and non hazardous materials.
* Firewatch
High School diploma or equivalent, valid drivers license with driving record within company established parameters 18 years of age or older, ability to lift up to 60 pounds, ability to pass pre employment physical and drug screen, maintain 40 hour HAZWOPER and applicable 8 hour refresher if required, ability to work in an outdoor environment, 0- 2 years of experience. Willingness to travel and report to work upon short notice.
Brown & Root Industrial Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law. BENEFITS: Brown and Root offers a selection of competitive lifestyle benefits which include a 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, and flexible work schedule. We support career advancement through professional training and development.