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Customer service advisor jobs in Bethlehem, PA

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  • Customer Service at SOLANO CONSULTANTS INSURANCE AGENCY

    Solano Consultants Insurance Group

    Customer service advisor job in Allentown, PA

    Job Description Solano Insurance Group in Allentown, PA is looking for two Customer Service Specialists to join our newest 3rd location in Bethlehem. We are located on 1146 Hamilton St Ste 1 Allentown. (Main Office). Our ideal candidate is self-driven, motivated, engaged and willing to grow and make a career in the Insurance Industry. This role requires strong customer service and communication skills Responsibilities Client support: Answer questions about coverage, claims, and billing, and assist with policy documents. Sales support: Identify opportunities for cross-selling or up-selling products to existing customers. Administrative tasks: Record customer interactions, process payments, and maintain client records. Policy management: Process policy adjustments, renewals, and cancellations. Update client information accurately. Key duties include providing quotes, processing payments, ensuring policy information is accurate, and building client relationships through strong communication Complaint resolution: Address customer complaints, find solutions, and follow up to ensure a satisfactory resolution. New business support: Assist potential clients by providing quotes and gathering necessary information to set up new policies. Qualifications Friendly attitude even when dealing with disgruntled clients Responsible and proven ability to maintain scheduling commitments Ability to problem solve quickly concerns customers may have Good communication skills with customers and team players Detail-oriented and organized. Ability to manage multiple tasks accurately and efficiently in a fast-paced environment. Proficiency with computers and relevant software (e.g., MS Office). Prior customer service or insurance experience is often preferred. Bilingual In Spanish We are looking forward to receiving your application. Thank you. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.
    $41k-98k yearly est. 7d ago
  • Licensed Insurance Customer Service

    State Farm Agency-Easton, Pa 4.4company rating

    Customer service advisor job in Easton, PA

    Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role: 1. Must have an active Property and Casualty insurance license. 2. Must be able to make the commute to our agency location in Easton, PA. This is an in-office position. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Salary plus Signing Bonus Bonus based on performance Paid Time Off (vacation and personal/sick days) Paid Training & Development SIMPLE IRA matching Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license (required) Life and Health license (required) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $31k-37k yearly est. 16d ago
  • Personal Lines Customer Service Agent

    YMI Insurance

    Customer service advisor job in Bethlehem, PA

    Job Description Join YMI Insurance, a locally-renowned insurance company dedicated to providing exceptional customer service. As a Customer Service Representative, you'll be based in our Bethlehem office, working alongside a team that values teamwork and collaboration. We believe in creating a positive and inviting environment where our employees can thrive. In this role, you will be the first point of contact for our customers, addressing their questions and providing prompt and accurate solutions. You'll handle a variety of customer service tasks, including answering phone calls, responding to emails, and assisting with policy-related matters. To excel in this position, you should have a friendly personality and strong problem-solving skills. We value individuals who are proactive, detail-oriented, and able to work effectively in a fast-paced environment. If you're passionate about customer service and are interested in contributing to a company that prioritizes employee growth and client satisfaction, YMI Insurance is the place for you! If you are just beginning your insurance journey, your salary will start at $40,000. If you have years of experience and industry designations to your name, you can expect a salary up to $60,000. Benefits Annual Base Salary + Bonus Opportunities Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Parental Leave Hands on Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Evenings Off Responsibilities You will be expected to educate and advise clients on the policies that are best suited to their personal needs. With your excellent relationship-building talents, you will help clients round out their accounts and maintain client retention and satisfaction. With your keen attention to detail, you will update client information and assist clients with policy changes. Requirements An Active PA Property & Casualty License is preferred. Licensing assistance is available. 5+ Years of Customer Service Experience is Required. Detail-oriented with the ability to prioritize and multitask. A team player who is self-motivated with a positive attitude. Excellent written and verbal communication skills and the ability to think critically.
    $40k-60k yearly 20d ago
  • Customer Service - Part-Time Nights/Weekends

    McCaffrey S Supermarkets 4.0company rating

    Customer service advisor job in New Hope, PA

    Job Title: Customer Service Desk Assistant Function: To provide prompt and efficient service to the customer while contributing to the smooth operation of the customer service booth Provide prompt and courteous service to the customers according to company policies Operate the following equipment: cash register, fax machine, adding machine Answer incoming phone calls and take messages when necessary Investigate and resolve customer questions, complaints and problems Interact with customers in a courteous and tactful manner Assist in processing of courtesy card applications, issuing rain checks, etc. Allocate cash to checkers and record amount assigned Verify receipts and balance and settle drawers Investigate and report shortages or overages Refer difficult or unusual customer problems to a manager for prompt attention Keep customer service area clean Perform other functions as requested or required by business conditions, including operating the register, bagging, etc Must be able to work Nights & Weekends Physical Demands: Stand on feet, bend, stoop or walk for the majority of the time
    $43k-72k yearly est. Auto-Apply 60d+ ago
  • Customer Sales and Service Representative

    DTS Fluid Power 3.6company rating

    Customer service advisor job in Bethlehem, PA

    Want to use your customer service skills to solve real world problems? Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you. Want to free up your weekends & evenings and instead work Monday through Friday? Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities? How about all of the above AND benefits, paid time off and even tuition reimbursement? This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks. Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes. Just some of the things you'll be doing on a daily basis: Assist customers by phone and in person at our facility Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction Process quotes, take orders and provide post-order service REQUIREMENTS Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical. Specific qualifications for the role include: 6 months of customer service experience preferred Desire to increase knowledge in industrial distribution products Excellent telephone skills Ability and desire to learn new systems and processes quickly Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine High school diploma or equivalent Valid driver's license and clean driving record (MVR) SAP / ERP experience, preferred but not required Some knowledge of industrial distribution products and hydraulics, preferred but not required SALARY & BENEFITS As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team. Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance. Benefits: Here is just some of what we have to offer: Base salary and bonus opportunities Health, vision, and dental coverage, 401(k) w/ company match Paid vacation, sick time, and company holidays Tuition reimbursement Personalized training and development program Career development and advancement opportunities Build a rewarding career with a global leader in industrial distribution! Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law. If you need accommodation for any part of the employment process because of a disability, please send an email to ****************** or call ************ to let us know the nature of your request. Nearest Major Market: Job Segment: Customer Service Representative, Hydraulics, SAP, ERP, Customer Service, Engineering, Technology #LI-SB1 Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
    $41k-58k yearly est. Auto-Apply 60d+ ago
  • Customer Service Coordinator

    Jillamy

    Customer service advisor job in North Wales, PA

    Are you ready to be the backbone of a fast-moving logistics operation? Do you thrive in high-energy environments where your attention to detail, customer focus, and communication skills truly make a difference? At Jillamy Packaging and Warehousing., were looking for a Customer Service Coordinator to join our team and take on a critical role in ensuring smooth day-to-day operations. Youll be the friendly face (and voice!) our customers rely on, while managing logistics details that keep things running seamlessly. What Youll Do: Be the key liaison between our customers, carriers, and internal teamsscheduling trucks, confirming shipments, and solving any issues that pop up. Enter and tender loads, follow through on problem resolution, and support both current and potential customers. Create and manage essential shipping documents like Pick Tickets and Bills of Lading (BOLs). Pull inventory from our 3PL partners and keep our systems updated with timely, accurate data. Monitor inventory levels and flag any discrepancies. Deliver regular and ad hoc reporting with precision. Follow and enforce Standard Operating Procedures (SOPs) and compliance standards. Maintain well-organized, up-to-date documentation and digital records. Support safety, operational excellence, and continuous quality checks. Requirements: ? What You Bring: Minimum 1 year of experience in a warehouse, contract packaging, or customer service role. High School Diploma or equivalent required. Ability to lift up to 50 pounds (with equipment or assistance). Excellent communication, organization, and problem-solving skills. Comfortable multitasking in a high-volume, deadline-driven setting. Experience with Microsoft Office and logistics-related technology. A calm, professional demeanoreven under pressure. A commitment to punctuality, safety, and team collaboration. Authorization to work in the U.S. What We Offer: Competitive pay + annual performance reviews Medical, Dental, Vision, and Rx plans 401(k) with employer match Short- and Long-Term Disability Insurance Voluntary Life/AD&D coverage Paid Time Off + Holidays Direct Deposit + Employee Support Programs Equal Opportunity Employer Jillamy, Inc. is proud to be an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace. We do not discriminate based on race, religion, gender, national origin, age, disability, veteran status, or any other legally protected status. If you require a reasonable accommodation during the application process, please contact our Human Resources Department. Compensation details: 18-22 Hourly Wage PI1433b44780ac-31181-30097278
    $31k-43k yearly est. 8d ago
  • Customer Experience Representative

    Clean Earth

    Customer service advisor job in Allentown, PA

    Clean Earth is a leading provider of environmental services in the United States providing remediation, disposal, recycling, and beneficial reuse solutions for hazardous and non-hazardous waste, contaminated soil, and dredged material. Our vast portfolio of technologies and services touches nearly every industry that generates waste including energy, infrastructure, commercial, industrial, retail, and healthcare markets. Every day our teams across the country take a hands-on, dedicated approach to recycling and beneficially reusing waste that would otherwise go into landfills. We value our employees as our most important asset, and this is reflected in many areas across our company including recently being named a 2024 Most Loved Workplace . We are committed to creating a positive work culture that fosters growth and development while ensuring the health and safety of our employees Job Description Put your great attention to detail to work as Customer Service Representative with a growing leader in environmental and regulated waste management solutions! Working as part of a dedicated team of customer experience, sales, and compliance professionals, you'll take ownership by working internally to coordinate their waste disposal needs in accordance with their service agreements. You'll serve as part of the customer experience team providing support to Clients, internal Operations, Finance, Logistics and field staff to ensure a high level of customer satisfaction. Primary Responsibilities (Essential Functions): Answer incoming phone calls from clients and residents Email or Call Customers who haven't been serviced in a year + put notes in Salesforce Create orders for pickups/delivery (check for updated paperwork, statements before processing orders) Send Certificates of Recycling. Create master/update account setups for new customers in receiving software Generate quotes and pricing agreements for current and new customers assigned to CSRs. Provide information to new inquiring leads and direct them to management. Enter/update waste profiles into profiling software Prepare/pack labels for shipment on RecycleKit (Mail-back) orders from Website. Collaborate with AR teams on customers with outstanding invoices/ take credit card payments/ update notes in Billing System Receive/Send Certificate of Insurance requests for current and new customers Assist Sales Reps with other related information needed for their customer accounts Create tonnage reports for current customers Assist shipping and receiving with unscheduled deliveries at our facilities Assist Billing team with pricing updates on current orders. Assist transportation customer pickup timeframes. Provide light training to new CSRs Provide assistance to our other facilities (VA, FL, CA) in the absence of their CSR Perform other reasonably related tasks as assigned by management. Qualifications Basic Required Qualifications: High school diploma/GED coupled with a minimum of 3 years of work experience in a customer service role. High level of Customer Service acumen and business acumen. Self-directed, with the ability to work on multiple projects with competing priorities and deadlines. Proficiency in Microsoft Office software (Excel, Word, PowerPoint, and Outlook). Experience using a CRM system or web-based programs, proprietary online applications Excellent verbal and written communication skills in English; ability to maintain a high level of accuracy in details; and strong phone contact handling skills and active listening. Ability to manage several tasks simultaneously and meet deadlines. Preferred Qualifications: Knowledge of Salesforce and Oracle systems. Ability to lead account-specific projects. Additional Information Clean Earth offers competitive benefits including health, dental, vision, life, and disability insurance plans starting on the first day of employment; paid time off, wellness benefits, employee discount program, tuition assistance, and a 401k with company matching. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. If you have a difficulty applying for any job posted on Harsco Clean Earth's website because a disability prevents you from using the online system, Clean Earth offers the following alternate application procedure: Call toll free ************** and leave your name, phone number, city and state of residence. Clean Earth will arrange for an alternate method of applying and will consider your application together with all other applications received for the job. This line is dedicated to disability applications only. No other inquiries will receive a response.
    $33k-53k yearly est. 9d ago
  • Customer Experience Representative

    Enviri Corporation

    Customer service advisor job in Allentown, PA

    Clean Earth is a leading provider of environmental services in the United States providing remediation, disposal, recycling, and beneficial reuse solutions for hazardous and non-hazardous waste, contaminated soil, and dredged material. Our vast portfolio of technologies and services touches nearly every industry that generates waste including energy, infrastructure, commercial, industrial, retail, and healthcare markets. Every day our teams across the country take a hands-on, dedicated approach to recycling and beneficially reusing waste that would otherwise go into landfills. We value our employees as our most important asset, and this is reflected in many areas across our company including recently being named a 2024 Most Loved Workplace . We are committed to creating a positive work culture that fosters growth and development while ensuring the health and safety of our employees Put your great attention to detail to work as Customer Service Representative with a growing leader in environmental and regulated waste management solutions! Working as part of a dedicated team of customer experience, sales, and compliance professionals, you'll take ownership by working internally to coordinate their waste disposal needs in accordance with their service agreements. You'll serve as part of the customer experience team providing support to Clients, internal Operations, Finance, Logistics and field staff to ensure a high level of customer satisfaction. **Primary Responsibilities (Essential Functions):** + Answer incoming phone calls from clients and residents + Email or Call Customers who haven't been serviced in a year + put notes in Salesforce + Create orders for pickups/delivery (check for updated paperwork, statements before processing orders) Send Certificates of Recycling. + Create master/update account setups for new customers in receiving software + Generate quotes and pricing agreements for current and new customers assigned to CSRs. + Provide information to new inquiring leads and direct them to management. + Enter/update waste profiles into profiling software + Prepare/pack labels for shipment on RecycleKit (Mail-back) orders from Website. + Collaborate with AR teams on customers with outstanding invoices/ take credit card payments/ update notes in Billing System + Receive/Send Certificate of Insurance requests for current and new customers + Assist Sales Reps with other related information needed for their customer accounts + Create tonnage reports for current customers + Assist shipping and receiving with unscheduled deliveries at our facilities + Assist Billing team with pricing updates on current orders. + Assist transportation customer pickup timeframes. + Provide light training to new CSRs + Provide assistance to our other facilities (VA, FL, CA) in the absence of their CSR + Perform other reasonably related tasks as assigned by management. **Basic Required Qualifications: ** + High school diploma/GED coupled with a minimum of 3 years of work experience in a customer service role. + High level of Customer Service acumen and business acumen. + Self-directed, with the ability to work on multiple projects with competing priorities and deadlines. + Proficiency in Microsoft Office software (Excel, Word, PowerPoint, and Outlook). + Experience using a CRM system or web-based programs, proprietary online applications + Excellent verbal and written communication skills in English; ability to maintain a high level of accuracy in details; and strong phone contact handling skills and active listening. + Ability to manage several tasks simultaneously and meet deadlines. **Preferred Qualifications:** + Knowledge of Salesforce and Oracle systems. + Ability to lead account-specific projects. Clean Earth offers competitive benefits including health, dental, vision, life, and disability insurance plans starting on the first day of employment; paid time off, wellness benefits, employee discount program, tuition assistance, and a 401k with company matching. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. If you have a difficulty applying for any job posted on Harsco Clean Earth's website because a disability prevents you from using the online system, Clean Earth offers the following alternate application procedure: Call toll free ************** and leave your name, phone number, city and state of residence. Clean Earth will arrange for an alternate method of applying and will consider your application together with all other applications received for the job. _This line is dedicated to disability applications only. No other inquiries will receive a response._
    $33k-53k yearly est. 10d ago
  • Outside Customer Sales Representative

    Garage Kings

    Customer service advisor job in Easton, PA

    Benefits: * Bonus based on performance * Paid time off * Employee discounts * Training & development Outside Customer Sales Representative Full-Time Hiring Immediately As an Outside Sales Rep you will enjoy the benefits of an uncapped commission. If you have experience as an Outside Sales Rep or as an Inside Customer Sales Rep... Let's talk!!! Looking for you if: * Energized by serving people * Strong customer service communication skills * Great at lead and customer satisfaction follow up * Solid computer skills: Word, Excel, Google Drive, as well as learning new software * Driven by earning potential in an uncapped Outside Sales commission environment * Ability to self-manage and hold yourself accountable * Quick decision-making skills * Valid Driver's License Sound like you. Then we want to meet you! Let's compare our pay structure to what you are currently earning and explore our culture. Chances are you will want to join our team. Have questions? Reach out. We would love to talk with you. Garage Kings Lehigh Valley Easton, PA Compensation: $75,000.00 - $150,000.00 per year
    $36k-52k yearly est. 60d+ ago
  • Automotive Customer Service Advisor - 3940

    Tupeloms

    Customer service advisor job in Douglassville, PA

    Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $28k-35k yearly est. 12h ago
  • Service Writer I

    Cox Enterprises 4.4company rating

    Customer service advisor job in Allentown, PA

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Service Writer I Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % No Work Shift Day Compensation Hourly base pay rate is $26.06 - $39.13/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Fleet Services by Cox Automotive Services keeps your fleet moving. Headquartered in Indianapolis, Fleet Services by Cox Automotive (FSCA) has grown to become one of the largest fleet maintenance companies in the country. FSCA is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. FSCA also services customers utilizing its 20+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call-center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime. FCSA is currently hiring a Shop Service Writer to support future growth of the Company at this location. If you are looking for a new place to call home, we would love to talk to you! DUTIES * Help answer phones and assist service customers with individual needs for vehicle repairs and maintenance services, provide cost estimates, timelines, etc. * Creating estimates in line with varying customer needs and expectations of cost, quality, and lead time. * Communicate with customers via email, fax, or phone to provide updates on vehicle repair status, obtain approvals on repair estimates, retrieve purchase order numbers and/or discuss billing items. * Review repair orders (RO) for accuracy and ensuring proper description of symptoms, problems, and causes are listed, as well as repairs and services performed based on what technicians submit are captured, entering RO into service database system. * Managing the transactions lifecycle from origination until the customer unit is in control/custody of the repair technician. * Obtain customers approval for all repairs and services performed. * Dispatching and assigning shop work to technicians * Working closely with technicians, sales staff and customers ensuring DFS is providing excellent customer service, minimizing costs, and identifying the best solutions for repairing and maintaining customer's vehicles. * Timely and accurate documentation and notation in all DFS internal and external systems regarding each customer vehicle repair * Creating and fostering good working relationships with customers, vendors, and company partners. * Maintaining quality service by establishing and enforcing organization standards and safety policies. REQUIREMENTS * High School Diploma/GED and 3 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; or 5 years' experience in a related field * Strong verbal and written communication, along with listening skills to interact with customers, employees, and vendors. * Familiarity with Karmak, ADP, Reynold, RO Writer or similar programs * Strong computer and Windows office suite skillset, and the ability to learn new platforms (such as DFS IT Systems, including Web Wrench, MobileFrame, RO Writer) * General understanding of the Department of Transportation (DOT), federal, state, and local regulations affecting vehicle maintenance operations. * Demonstrated ability to multi-task and apply initiative. * Positive attitude, good instincts, and self-motivation Excellent organizational skills and the ability to balance a variety of tasks Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $26.1-39.1 hourly Auto-Apply 17d ago
  • Customer Service Technician in Forensic Specimen Management

    Mindlance 4.6company rating

    Customer service advisor job in Raritan, NJ

    Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Analyzes problems and provides information/solutions. Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database. Additional Information For any queries please call me back @ ************.
    $31k-37k yearly est. 13h ago
  • Customer Service Coordinator

    Jillamy Inc.

    Customer service advisor job in North Wales, PA

    Requirements ? What You Bring: Minimum 1 year of experience in a warehouse, contract packaging, or customer service role. High School Diploma or equivalent required. Ability to lift up to 50 pounds (with equipment or assistance). Excellent communication, organization, and problem-solving skills. Comfortable multitasking in a high-volume, deadline-driven setting. Experience with Microsoft Office and logistics-related technology. A calm, professional demeanor-even under pressure. A commitment to punctuality, safety, and team collaboration. Authorization to work in the U.S. What We Offer: Competitive pay + annual performance reviews Medical, Dental, Vision, and Rx plans 401(k) with employer match Short- and Long-Term Disability Insurance Voluntary Life/AD&D coverage Paid Time Off + Holidays Direct Deposit + Employee Support Programs Equal Opportunity Employer Jillamy, Inc. is proud to be an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace. We do not discriminate based on race, religion, gender, national origin, age, disability, veteran status, or any other legally protected status. If you require a reasonable accommodation during the application process, please contact our Human Resources Department.
    $31k-43k yearly est. 60d+ ago
  • Customer Service Coordinator

    Raymour & Flanigan Furniture 4.6company rating

    Customer service advisor job in Quakertown, PA

    At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success! Expectations: * Schedule & confirm customer repair service calls. * Coordinate & communicate with repair technician. * Work independently to resolve customer service issues. * Adhere to proper Warranty and protection guidelines. * Serve as liaison between customers and the repair technician. * Complete reports and other tasks/assignments as required. * You must have excellent listening skills and the ability to work independently and with a team. * Perform additional functions that may be assigned at the discretion of management. Qualifications: * Excellent phone etiquette * Interpersonal skills * Strong computer skills * Excellent time Management * Ability to work independently * Ability to multi-task * Customer service skills * Experience in a fast-paced environment * Prior call center experience and prior dispatcher experience is preferable. * High School Diploma or equivalent * Able to work day, night and weekend hours Raymour & Flanigan proudly supports a drug and smoke free work environment. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.
    $25k-34k yearly est. 9d ago
  • Customer Service Representative

    Fastsigns 4.1company rating

    Customer service advisor job in East Norriton, PA

    FASTSIGNS #293201 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus * Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: * Be the initial contact with current as well as prospective customers in our FASTSIGNS Center * Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders * Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center * Work with customers in numerous ways such as email, telephone, in-person and at their place of business * Build long-lasting relationships by turning prospects into long term clients. Ideal Qualifications for FASTSIGNS Customer Service Representative: * 2-3 years of retail or counter sales experience preferred * High school diploma or equivalent * Outgoing, responsive, eager to learn and has the ability to build relationships * Great listening and organization skills * Ability to sit for long periods (4 hours or more) * Ability to view a computer screen for long periods (4 hours or more) * Ability to work under pressure to output high volume, high-quality work Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!
    $28k-34k yearly est. 30d ago
  • Zamboni Operator | Part-Time | PPL Center

    Oak View Group 3.9company rating

    Customer service advisor job in Allentown, PA

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Zamboni Operator will perform general labor duties as assigned. Duties included but not limited to building conversions for various events, familiarity with all aspects of facility operations and maintenance in addition to ice making, ice maintenance and repair. This position is based at the PPL Center. PPL Center is a state-of-the-art multipurpose venue in downtown Allentown, PA. The arena seats more than 10,000 for concerts and more than 8,500 for Lehigh Valley Phantoms professional hockey games, making it the region's largest events venue. THe amenities-packed PPL Center, which includes more than 50 premium spaces (suites, loges, party areas) depending on the event, will host more than 150 events each year, offering something for everyone, including the Phantoms, the AHL affiliate to the NHL Philadelphia Flyers, concerts, family shows, trade shows, youth sports, high school and collegiate events, Disney on Ice, conferences, graduations and many more events. PPL Center is currently the main catalyst to the revitalization and growth of downtown Allentown. This role will pay an hourly wage of $14.00 to $19.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until November 14, 2025. Responsibilities Responsible for occasional maintenance and repair of rink equipment to include, but not limited to: Zamboni, dasher system, subfloor, tempered glass, acrylic glass, safety netting, Jet Ice systems, edgers, goal nets, etc. Work with the facilities department to provide optimal ice conditions for all ice events. Oversee aspects of ice installation and removal. Assist operations department to expedite event conversions. Other duties as assigned. Qualifications Must be a trained operator for Zamboni Ice Resurfacing machines Solid understanding of OSHA rules and regulations Must be comfortable working in very cold or very hot conditions for long periods of time Must be able to stand, bend and stoop for long periods of time Must be able to climb stairs/ladder Ability to adhere to building policies and event requirements Ability to read and follow verbal and written instructions as well as communicate effectively with other in both oral and written form Must be able to work long irregular hours to include nights, weekends, and holidays Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
    $14-19 hourly Auto-Apply 60d+ ago
  • Winner's Circle - Customer Service

    Daveandbusters

    Customer service advisor job in Lehigh, PA

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $13 - $14 per hour Salary Range: 13 - 14 We are an equal opportunity employer and participate in E-Verify in states where required.
    $13-14 hourly Auto-Apply 60d+ ago
  • Customer Experience Representative

    Clean Earth

    Customer service advisor job in Allentown, PA

    Clean Earth is a leading provider of environmental services in the United States providing remediation, disposal, recycling, and beneficial reuse solutions for hazardous and non-hazardous waste, contaminated soil, and dredged material. Our vast portfolio of technologies and services touches nearly every industry that generates waste including energy, infrastructure, commercial, industrial, retail, and healthcare markets. Every day our teams across the country take a hands-on, dedicated approach to recycling and beneficially reusing waste that would otherwise go into landfills. We value our employees as our most important asset, and this is reflected in many areas across our company including recently being named a 2024 Most Loved Workplace . We are committed to creating a positive work culture that fosters growth and development while ensuring the health and safety of our employees Job Description Put your great attention to detail to work as Customer Service Representative with a growing leader in environmental and regulated waste management solutions! Working as part of a dedicated team of customer experience, sales, and compliance professionals, you'll take ownership by working internally to coordinate their waste disposal needs in accordance with their service agreements. You'll serve as part of the customer experience team providing support to Clients, internal Operations, Finance, Logistics and field staff to ensure a high level of customer satisfaction. Primary Responsibilities (Essential Functions): Answer incoming phone calls from clients and residents Email or Call Customers who haven't been serviced in a year + put notes in Salesforce Create orders for pickups/delivery (check for updated paperwork, statements before processing orders) Send Certificates of Recycling. Create master/update account setups for new customers in receiving software Generate quotes and pricing agreements for current and new customers assigned to CSRs. Provide information to new inquiring leads and direct them to management. Enter/update waste profiles into profiling software Prepare/pack labels for shipment on RecycleKit (Mail-back) orders from Website. Collaborate with AR teams on customers with outstanding invoices/ take credit card payments/ update notes in Billing System Receive/Send Certificate of Insurance requests for current and new customers Assist Sales Reps with other related information needed for their customer accounts Create tonnage reports for current customers Assist shipping and receiving with unscheduled deliveries at our facilities Assist Billing team with pricing updates on current orders. Assist transportation customer pickup timeframes. Provide light training to new CSRs Provide assistance to our other facilities (VA, FL, CA) in the absence of their CSR Perform other reasonably related tasks as assigned by management. Qualifications Basic Required Qualifications: High school diploma/GED coupled with a minimum of 3 years of work experience in a customer service role. High level of Customer Service acumen and business acumen. Self-directed, with the ability to work on multiple projects with competing priorities and deadlines. Proficiency in Microsoft Office software (Excel, Word, PowerPoint, and Outlook). Experience using a CRM system or web-based programs, proprietary online applications Excellent verbal and written communication skills in English; ability to maintain a high level of accuracy in details; and strong phone contact handling skills and active listening. Ability to manage several tasks simultaneously and meet deadlines. Preferred Qualifications: Knowledge of Salesforce and Oracle systems. Ability to lead account-specific projects. Additional Information Clean Earth offers competitive benefits including health, dental, vision, life, and disability insurance plans starting on the first day of employment; paid time off, wellness benefits, employee discount program, tuition assistance, and a 401k with company matching. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. If you have a difficulty applying for any job posted on Harsco Clean Earth's website because a disability prevents you from using the online system, Clean Earth offers the following alternate application procedure: Call toll free ************** and leave your name, phone number, city and state of residence. Clean Earth will arrange for an alternate method of applying and will consider your application together with all other applications received for the job. This line is dedicated to disability applications only. No other inquiries will receive a response.
    $33k-53k yearly est. 9d ago
  • Customer Experience Representative

    Enviri Corporation

    Customer service advisor job in Allentown, PA

    Clean Earth is a leading provider of environmental services in the United States providing remediation, disposal, recycling, and beneficial reuse solutions for hazardous and non-hazardous waste, contaminated soil, and dredged material. Our vast portfolio of technologies and services touches nearly every industry that generates waste including energy, infrastructure, commercial, industrial, retail, and healthcare markets. Every day our teams across the country take a hands-on, dedicated approach to recycling and beneficially reusing waste that would otherwise go into landfills. We value our employees as our most important asset, and this is reflected in many areas across our company including recently being named a 2024 Most Loved Workplace . We are committed to creating a positive work culture that fosters growth and development while ensuring the health and safety of our employees Job Description Put your great attention to detail to work as Customer Service Representative with a growing leader in environmental and regulated waste management solutions! Working as part of a dedicated team of customer experience, sales, and compliance professionals, you'll take ownership by working internally to coordinate their waste disposal needs in accordance with their service agreements. You'll serve as part of the customer experience team providing support to Clients, internal Operations, Finance, Logistics and field staff to ensure a high level of customer satisfaction. Primary Responsibilities (Essential Functions): Answer incoming phone calls from clients and residents Email or Call Customers who haven't been serviced in a year + put notes in Salesforce Create orders for pickups/delivery (check for updated paperwork, statements before processing orders) Send Certificates of Recycling. Create master/update account setups for new customers in receiving software Generate quotes and pricing agreements for current and new customers assigned to CSRs. Provide information to new inquiring leads and direct them to management. Enter/update waste profiles into profiling software Prepare/pack labels for shipment on RecycleKit (Mail-back) orders from Website. Collaborate with AR teams on customers with outstanding invoices/ take credit card payments/ update notes in Billing System Receive/Send Certificate of Insurance requests for current and new customers Assist Sales Reps with other related information needed for their customer accounts Create tonnage reports for current customers Assist shipping and receiving with unscheduled deliveries at our facilities Assist Billing team with pricing updates on current orders. Assist transportation customer pickup timeframes. Provide light training to new CSRs Provide assistance to our other facilities (VA, FL, CA) in the absence of their CSR Perform other reasonably related tasks as assigned by management. Qualifications Basic Required Qualifications: High school diploma/GED coupled with a minimum of 3 years of work experience in a customer service role. High level of Customer Service acumen and business acumen. Self-directed, with the ability to work on multiple projects with competing priorities and deadlines. Proficiency in Microsoft Office software (Excel, Word, PowerPoint, and Outlook). Experience using a CRM system or web-based programs, proprietary online applications Excellent verbal and written communication skills in English; ability to maintain a high level of accuracy in details; and strong phone contact handling skills and active listening. Ability to manage several tasks simultaneously and meet deadlines. Preferred Qualifications: Knowledge of Salesforce and Oracle systems. Ability to lead account-specific projects. Additional Information Clean Earth offers competitive benefits including health, dental, vision, life, and disability insurance plans starting on the first day of employment; paid time off, wellness benefits, employee discount program, tuition assistance, and a 401k with company matching. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. If you have a difficulty applying for any job posted on Harsco Clean Earth's website because a disability prevents you from using the online system, Clean Earth offers the following alternate application procedure: Call toll free ************** and leave your name, phone number, city and state of residence. Clean Earth will arrange for an alternate method of applying and will consider your application together with all other applications received for the job. This line is dedicated to disability applications only. No other inquiries will receive a response.
    $33k-53k yearly est. 13h ago
  • Personal Lines Customer Service Agent

    YMI Insurance

    Customer service advisor job in Bethlehem, PA

    Job Description Join YMI Insurance, a locally-renowned insurance company dedicated to providing exceptional customer service. As a Customer Service Representative, you'll be based in our Bethlehem office, working alongside a team that values teamwork and collaboration. We believe in creating a positive and inviting environment where our employees can thrive. In this role, you will be the first point of contact for our customers, addressing their questions and providing prompt and accurate solutions. You'll handle a variety of customer service tasks, including answering phone calls, responding to emails, and assisting with policy-related matters. To excel in this position, you should have a friendly personality and strong problem-solving skills. We value individuals who are proactive, detail-oriented, and able to work effectively in a fast-paced environment. If you're passionate about customer service and are interested in contributing to a company that prioritizes employee growth and client satisfaction, YMI Insurance is the place for you! Benefits Annual Base Salary + Bonus Opportunities Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Parental Leave Hands on Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Evenings Off Responsibilities You will be expected to educate and advise clients on the policies that are best suited to their personal needs. With your excellent relationship-building talents, you will help clients round out their accounts and maintain client retention and satisfaction. With your keen attention to detail, you will update client information and assist clients with policy changes. Requirements An Active PA Property & Casualty License is preferred. Licensing assistance is available. 5+ Years of Customer Service Experience is Required. Detail-oriented with the ability to prioritize and multitask. A team player who is self-motivated with a positive attitude. Excellent written and verbal communication skills and the ability to think critically.
    $23k-30k yearly est. 26d ago

Learn more about customer service advisor jobs

How much does a customer service advisor earn in Bethlehem, PA?

The average customer service advisor in Bethlehem, PA earns between $25,000 and $39,000 annually. This compares to the national average customer service advisor range of $26,000 to $39,000.

Average customer service advisor salary in Bethlehem, PA

$31,000

What are the biggest employers of Customer Service Advisors in Bethlehem, PA?

The biggest employers of Customer Service Advisors in Bethlehem, PA are:
  1. MyEyeDr
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