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Radium Search
Customer service advisor job in Hauppauge, NY
Relationship Manager
Wealth Management | On-Site | Hauppauge, NY
Our client is a highly respected, fast-growing wealth management firm with a strong reputation for delivering exceptional client service and meaningful financial outcomes. They are seeking a Relationship Manager to play a mission-critical role supporting advisors and ensuring a first-class client experience at every touchpoint.
This opportunity is ideal for a Relationship Manager who thrives in a high-performance, service-first environment, enjoys positive and purposeful client conversations, and wants to grow within a modern, people-centric RIA.
This is a full-time, on-site W-2 position based in Hauppauge, NY.
Role Overview
The Relationship Manager serves as the operational backbone of the advisory team, supporting advisors by executing with precision, coordinating client deliverables, and ensuring all client interactions are handled with professionalism, warmth, and urgency.
This is a client-facing role that plays a critical part in both the firm's service model and its ongoing growth objectives. You will work closely with advisors, operations, custodians, and external professionals to service existing client relationships and support the onboarding of new clients.
Key Responsibilities
Deliver white-glove service to clients with speed, accuracy, and professionalism
Prepare for client meetings and proposals with exceptional attention to detail
Draft and manage client communications via email, phone, and written correspondence
Participate in client meetings, document notes (with AI support), and manage follow-ups
Gather and organize information to support comprehensive financial planning
Prepare, process, and track all custodial paperwork (new accounts, asset movement, money requests, transfers, etc.)
Maintain meticulous CRM documentation of all client communications, tasks, and appointments
Assist with account maintenance, asset allocations, and quarterly reporting
Serve as the first line of response for client inquiries across email and phone
Build and deepen client relationships with empathy, connection, and professionalism
Partner with operations to proactively resolve custodial issues and escalate when appropriate
Adhere to all firm and industry supervisory and compliance requirements
Participate in firm meetings, training, client events, and continuing education
Support additional service-related responsibilities as required
Candidate Profile
Service-oriented with a genuine interest in caring for clients
Exceptionally organized, dependable, and detail-oriented
Calm, professional, and effective in a fast-paced environment
Process-driven with strong ownership and accountability
Excellent time management and multitasking capabilities
Comfortable using CRM and workflow tools (Salesforce preferred)
Experience with financial services technology including MoneyGuidePro, Holistiplan, DocuSign, and Zocks
3-5 years of experience in financial services (RIA experience strongly preferred)
Strong working knowledge of Schwab custodial operations
Open to learning and adopting new technology as systems evolve
Licensing & Education
Series 65 required
Bachelor's degree strongly preferred
CFP certification or desire to pursue
Strong understanding of client confidentiality and discretion
Clean U-4 and U-5 history
Reporting & Collaboration
Reports to: Lead Advisor
Functional Area: Client Success / Operations
Works closely with: Advisors, Operations, Administrative Support, Corporate RIA partners, Custodians, and Service Providers
Compensation & Benefits
Base Salary: $70,000 - $90,000
Bonus: Performance-based, tied to individual and firm objectives
Employment Type: Full-time W-2
Benefits: Medical, dental, vision, 401(k) with match, PTO, and firmwide benefits
Career Development: Clear progression and professional growth opportunities
$70k-90k yearly 4d ago
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Client Services Representative/Customer service representative
Adecco Us, Inc. 4.3
Customer service advisor job in Melville, NY
Adecco is assisting a local client recruiting for a Client Services Representative opportunity in New York, NY. This is an excellent opportunity to join a winning culture and get your foot in the door with a Company that is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean. If Client Services Representative sounds like something you would be interested in, and you meet the qualifications listed below, apply now!
Responsibilities for Client Services Representative include but are not limited to:
· Provide on‐site customerservice and support
· Operate B&W and color reprographics, bindery, and finishing equipment
· Perform fulfillment tasks such as inserting, folding, binding, shrink‐wrapping
· Communicate issues promptly to supervisors and respond to client requests
· Monitor supplies and help maintain process documentation
Candidates for Client Services Representative must meet the following requirements to be considered:
· Strong customerservice and communication skills
· Basic technical/computer skills and ability to operate print/bindery equipment
· Ability to multitask and prioritize with minimal supervision
· Physical ability to lift up to 50 lbs and stand/walk/bend for long periods
· Willingness to follow customer site protocols and obtain required clearances
What's in this Client Services Representative position for you?
· Pay: $20/hr.
· Shift: Monday-Friday, Business hours (9:00 AM - 5:00 PM)
· Weekly paycheck
· Dedicated Onboarding Specialist & Recruiter
· Access to Adecco's Aspire Academy with thousands of free upskilling courses
This Client Services Representative is being recruited by one of our Centralized Delivery Team and not your local Branch. For instant consideration for this Client Services Representative position and other opportunities with Adecco in New York, NY apply today!
**Pay Details:** $20.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to **********************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$20 hourly 1d ago
Call Center Customer Service / Dispatcher
All Service Equipment Corp 3.8
Customer service advisor job in New Hyde Park, NY
LOGISTICS COORDINATOR / CALL CENTER CUSTOMERSERVICE/ DISPATCHER We are seeking a Call Center CustomerService / Dispatcher for our fast-paced service business. Our company is thriving because we provide outstanding service, trustworthiness, professionalism and quality. Dispatch experience is a strong plus, along with someone who is a quick thinker, has a calm disposition and customerservice background.
Key Responsibilities:
Communicate with customers via phone, email, chat or text
Enter new service requests and assign them to appropriate technicians
Coordinate with internal departments to ensure successful completion of tasks
Using Web Board tools to plan technician schedules utilizing zones and certifications for maximum utilization
Schedule parts jobs in advance confirming appointments with customers utilizing analytics
Partner with Business Units to schedule and complete recurring Preventive Maintenances
Requirements:
Prior dispatch and direct customer experience or related work history
Excellent communication skills with the ability to successfully interact with a diverse group of employees and customers via phone, email, chat and text
Effectively perform job duties in a fast-paced and often hectic environment while maintaining company standards for customerservice
Advanced computer skills and familiarity with Microsoft Office products
Neat & organized work habits including ability to multi-task
Ability to use analytics to direct activity and make decisions based on data
Experience in HVAC industry, a plus
Benefits:
Health insurance with generous company contribution
Dental, Life Insurance, Disability, and Vision
401K plan with employer match
Vacation and sick days
Paid holidays
Training & Development programs
Shifts:
Monday - Friday
8 hour shift
On site - In office only
$29k-36k yearly est. 1d ago
Care Professionals Needed in Guilford and Madison
Always Best Care of Wallingford and New Haven 4.1
Customer service advisor job in Guilford, CT
Always Best Care of Wallingford and New Haven -
ATTENTION CARE PROFESSIONALS!
Always Best Care/Wallingford is looking for CARE PROFESSIONALS in the Madison and Guilford area!
WE OFFER OUR CARE PROFESSIONALS
Competitive Pay - flexible schedules
Employee Recognition Program
Referral Bonuses $$$
Close-knit and supportive team
Part-Time, Full-Time, and Live-In opportunities
NEW! Rewards Program $$$
Our CARE PROFESSIONALS provide a wide range of services such as:
ADLS (incontinence care, transferring, dressing, and bathing, etc.)
Companion
Light housekeeping
Transportation
Meal preparation
Job Requirements
Care Professional Experience Required
State CNA/HHA/PCA certification and experience. PREFERRED
High school diploma or GED.
Clean criminal background check.
Valid driver's license and proof of insurance, clean driving record for Transporting
Ability to effectively communicate via phone, in person, and in writing.
Exceptional interpersonal skills.
Candidates must be authorized to work in the United States.
Ability to access Always Best Care systems online via computer or smartphone.
Location: Guilford, Madison
APPLY With US TODAY!
$24k-31k yearly est. 1d ago
Customer Service Representative
Esquire Bank 4.4
Customer service advisor job in Jericho, NY
Basic Function:
The principal responsibility of this position is to create a welcoming environment for all clients while providing client support to our New York Branch. This individual will be the first point of contact for clients and internal partners.
Principal Responsibilities:
Answer and direct incoming telephone calls, take messages and greet customers in a friendly and courteous manner.
Assist customers with deposits, withdrawals, or payments and resolve client concerns.
Process transactions per customer requests. Transactions could include cash and check deposits, cash withdrawals or check cashing, issuing bank checks, debit card services, check ordering, online banking assistance, stop payments and wire transfers.
Open commercial and consumer accounts and assist customers with routine account related inquiries.
Respond to emails from clients in a timely manner and confirm with client that their request has been processed to their satisfaction.
Utilize Sales Force to track client interactions.
Assist with branch vault opening, closing and balancing procedures.
Inform customers about bank products and services.
Always maintain a professional appearance and demeanor.
Comply with all department Security, company policies, procedures, and regulations.
Ensure that all activities are performed in compliance with federal, state and Bank Secrecy Act regulatory requirements.
Background and Experience:
High school diploma or equivalent required, and 1-3 years Teller/customerservice experience.
Exceptional verbal, written and interpersonal communication skills, with the ability to apply common sense to carry out instructions and instruct others, train personnel, write reports, and speak clearly to customers and employees.
Excellent organizational and time management skills.
Ability to work independently with little to no supervision.
Cash handling experience preferred.
High level of accountability, efficiency, and accuracy.
Prior CustomerService experience.
Microsoft Office and Excel skills. Salesforce experience preferred.
Location: Esquire Bank, Jericho, NY (On-site)
Full time - M-F 8:30 am - 5:30 pm
Estimated Salary Range:
$40,000 - $55,000 / year
Compensation may vary based on education, skills, qualifications and/or expertise.
$40k-55k yearly 2d ago
Customer Service Representative
Russell Tobin 4.1
Customer service advisor job in Port Washington, NY
Russell Tobin's client is hiring a CustomerService Representative in Port Washington, NY
Employment Type: Contract
Pay rate:
English Speaker - $17.50
French Speaker - $20
Responsibilities:
Answer incoming calls and process customer orders.
Troubleshoot technical issues, particularly related to electrical and IT systems, and communicate solutions clearly.
Resolve customer complaints while maintaining composure and professionalism.
Document customer interactions accurately and track call types.
Follow up with customers regarding order status, shipping, and stock availability.
Maintain support service levels consistent with Luxottica's standards.
Perform all other duties as assigned.
Requirements:
High school diploma or equivalent.
Minimum 1 year of experience in customerservice, hospitality, or call center environments.
Excellent telephone etiquette and communication skills (verbal and written).
Strong PC skills including Microsoft Office (Word, Excel) and internet navigation.
Ability to prioritize tasks, manage time efficiently, and work well in a team environment.
Demonstrated listening and comprehension skills.
Nice to have:
Higher education degree.
Experience using SAP.
Knowledge of optical products and industry terminology.
Bilingual in French.
Benefits that Russell Tobin offers:
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
$31k-37k yearly est. 4d ago
Industrial Customer Service Supervisor
Xecutive Recruitment Inc.
Customer service advisor job in Stamford, CT
This leadership role oversees a frontline customer support team responsible for managing inbound customer interactions, order processing, and service-related requests. The CustomerService Team Lead ensures consistent service quality, operational discipline, and team performance while partnering closely with internal departments to support revenue, fulfillment, and customer retention objectives.
The position blends people leadership, operational oversight, and customer advocacy in a fast-moving, metrics-driven environment.
Core Duties
Lead daily workflow and activity management for a team of customer-facing representatives.
Coach, develop, and hold team members accountable to service expectations, quality standards, and response-time goals.
Oversee incoming communication channels, ensuring prompt and professional handling of customer inquiries and requests.
Maintain accurate records of customer interactions, transactions, and follow-ups within internal systems.
Coordinate with cross-functional partners to ensure smooth execution of orders, timely quotations, and issue resolution.
Review performance data and service metrics to identify trends, gaps, and improvement opportunities.
Address escalated customer concerns and support resolution efforts to maintain strong client relationships.
Facilitate onboarding and ongoing training for new and existing team members.
Identify and implement process enhancements that improve efficiency and customer experience.
Ensure adherence to all workplace safety standards and operational policies.
Support sales-related administrative activities, including order entry and quote support.
Manage corrective actions related to customer feedback or service discrepancies.
Perform additional responsibilities as assigned.
Leadership & Professional Competencies
Strong ability to lead, motivate, and influence teams toward measurable results.
Customer-focused mindset with sound judgment in problem-solving and decision-making.
Ability to balance independent decision-making with collaboration across departments.
Effective communicator with a professional, confident presence in written and verbal interactions.
Comfortable managing priorities in a high-volume, deadline-driven environment.
Demonstrated capability to navigate challenging customer situations calmly and professionally.
Technical curiosity and aptitude to understand product specifications, documentation, and usage.
Proven experience managing people and driving accountability.
Required Background
Several years of experience in a customer-facing support or service role within a business-to-business setting.
Prior experience in a supervisory, lead, or team management capacity.
Hands-on experience working with customer management and enterprise systems.
Track record of managing multiple priorities in fast-paced operational environments.
Proficiency with common business software tools.
Flexibility to support varying schedules and operational needs.
Dependable transportation.
Preferred Experience
Exposure to operational, manufacturing, or distribution-based environments.
$38k-57k yearly est. 2d ago
Client Success Specialist
Accelerated Global Solutions 4.5
Customer service advisor job in New Hyde Park, NY
About Us
Accelerated Global Solutions (AGS) is a trusted leader in cross-border e-commerce logistics, ground transportation, warehousing, and customs brokerage. We connect global businesses with their customers by delivering efficient, reliable, and fully integrated freight solutions - from major ports to final destinations.
We're expanding our team and seeking a smart, organized, and client-obsessed Client Success Specialist who thrives in a fast-paced, logistics-driven environment and is passionate about delivering exceptional service to our clients worldwide.
Position Summary
As a Client Success Specialist at AGS, you will serve as a trusted day to day point of contact for our clients. This is a client-facing role built for someone who enjoys translating operational complexity into clean execution, owns communication end-to-end, and consistently delivers clarity, accountability, and results. You'll collaborate with operations, warehouse, and transportation teams to guarantee on-time, accurate deliveries and provide a top-tier customer experience from start to finish.
Key Responsibilities
Act as the primary operational point of contact for a portfolio of key AGS clients managing daily communication with customers via phone, email, and online portals.
Lead weekly or bi-weekly client calls, providing status updates, KPI trends, and project overviews.
Pull and organize weekly/monthly performance reports from various internal systems highlighting trends, anomalies, or opportunities.
Resolve issues and drive resolution across internal teams in a professional and proactive manner.
Coordinate with internal teams (operations, dispatch, customs, and warehouse) to meet customer expectations.
Help prepare client-facing decks or Quarterly Business Reviews.
Maintain accurate records of customer interactions and shipment documentation.
Support process improvements and identify opportunities to enhance service performance.
Handle escalations and ensure customer satisfaction through prompt and clear communication.
Qualifications
1-3 years of experience in customerservice, preferably in logistics, freight forwarding, or e-commerce fulfillment.
Experience managing B2B clients.
Strong communication and problem-solving skills.
Proficiency in MS Office, Google Sheets, Tableau and logistics tracking systems (TMS/WMS experience a plus).
Detail-oriented, organized, and capable of managing multiple priorities.
Team player with a proactive attitude and ability to work under pressure.
Familiarity with tools like Motion, ClickUp, Slack, and Zendesk is a plus.
Knowledge of customs procedures or international shipping is an advantage.
Why Join AGS
Be part of a global logistics leader transforming e-commerce delivery.
Collaborative, fast-paced, and growth-oriented work culture.
Opportunities for career development and advancement.
Competitive pay, benefits, and performance incentives.
$42k-58k yearly est. 1d ago
Online Customer Service Representative
London Jewelers 3.5
Customer service advisor job in Glen Head, NY
London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customerservice. We are seeking a dedicated online customerservice, brand relationship representative to manage customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction.
Responsibilities:
Respond to customer inquiries via phone, email, and chat
Track customer inquiries through multiple websites and through entire lifecycle of customer's request
Add products and update content on London Jewelers website
Maintain Brand pages on London Jewelers website updating banners, products and information
Daily price and inventory updates on our website
Resolve customer complaints in a professional manner
Process orders, returns, and exchanges
Track monthly store traffic report
Daily cash report
Routine testing of functionality of website, content images displayed correctly, links live, and add to cart active
Provide product and service information and guidance
Maintain appointment requests for store locations
Document and update customer records based on interactions
Follow up and track with customers and the store to ensure their issues are resolved
Stay updated on product knowledge and company policies
Follow daily task check list
Maintain a positive and empathetic attitude toward customers
Qualifications/Experience:
Proven experience as a customerservice representative or similar role
Excellent communication and interpersonal skills
Ability to handle stressful situations and diffuse upset customers
Proficient in using ERP software and CRM tools
Strong problem-solving skills
Ability to multitask and manage time effectively
Attention to detail and accuracy
High school diploma or equivalent; a degree or equivalent
Flexibility to work in shifts if required
Good typing skills and computer literacy
Preferred Qualifications:
Degree in a relevant field
Job Type:
Full-time
In office
Salary:
$25 an hour
Benefits:
Health insurance
Dental insurance
Vision insurance
Paid time off
401(k) with employer matching
Employee assistance program
Employee discount
Flexible spending account
Health savings account
Life insurance
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.
$25 hourly 2d ago
Airport Customer Service Agent
GAT 3.8
Customer service advisor job in Ronkonkoma, NY
As a customerservice agent you are the first impression of a passengers airport experience. CustomerService positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee.
Responsibilities:
Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person.
Must be able to announce both incoming and outbound flights.
Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures.
Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts.
Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors.
Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information.
Able to stand and work in one location for up to four hours at a time.
You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport.
Work independently without direct supervision.
Requirements:
Must be at least 18 years of age
Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail.
Ability to read, speak, and understand the English language.
Ability to stand for long periods of time
Must possess good communication skills and a friendly, outgoing personality in person and via telephone.
Possess entry-level computer skills
Occasionally lift bags or items weighing between 50 and 70 pounds
Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
Must be able to work nights, weekends, and holidays
$30k-37k yearly est. 10d ago
Mobile Service Dispatcher
King O'Rourke Auto Group
Customer service advisor job in Smithtown, NY
King O'Rourke Cadillac, Buick, GMC located on Rte. 347 Smithtown, NY is seeking to hire a Mobile Service Dispatcher for our NEW Mobile Service+ Department. You will be able to help pioneer this new department in a very successful facility with brand-new Mobile Service & Roadside Vehicles including Towing Dispatch. King O'Rourke has 2 flat-bed tow trucks with 4-5 endorsed tow truck drivers. $1 million investment being made.
GM Experience preferred. Full-time position available in our Award-Winning Service Department.
This is a rare opening to work at Long Island's Largest Cadillac, Buick, GMC Dealership. We have a high-volume family-owned shop with over 40 years in the business & offer the BEST PAY PLAN ON LONG ISLAND!
WE BELIEVE OUR EMPLOYEES ARE OUR GREATEST ASSET - As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training but also rewarding outstanding effort and results through bonus and commission programs.
Responsibilities:
Communicate and dispatch to Mobile Service Technicians and/or Tow Truck Technicians
Assure complete utilization of the Mobile Service, Roadside & Tow Truck vehicles
Prioritize job assignments to maximize efficiency
Communicating with Customers & obtaining vehicle information
Clearly document all vehicle concerns
Determine and recommend maintenance based on age, mileage and history of vehicle
Monitor the progress of each vehicle throughout the day
Update customers on status of vehicle
Verify that the final invoice reconciles with the work performed on the repair order
Communicate all completed work and any charges to customers
Requirements:
Previous dealership experience
Knowledge of automobiles
Exceptional customer satisfaction
Motivating and energetic personality
Be organized and the ability to multi-task
Computer skills
Ability to learn new technology and repair and service procedures and specifications
Ability to work in a fast-paced environment
Positive, friendly attitude
Reynolds & Reynolds/Ignite experience preferred, but not mandatory
Benefits:
Top Pay Offered
Full medical benefits including dental
Aggressive incentive plan
401k plan with matched dollars
Paid time-off, paid holidays, paid vacation
Monthly, quarterly, year-end bonuses available
Company discounts & more!
We've been taking all necessary steps to invest back into our employees and dealership so that we are completely prepared for Mobile Service, ICE & EV leadership. We plan to continue to grow the capabilities of our facility and our team and adapt to the ever-changing landscape of the automotive industry. King O'Rourke will always stay on the cutting edge of automotive innovations, and the absolute best in service for our customers.
We offer you a professional working environment with continuous training and performance excellence as a team member for one of the most successful auto groups on Long Island.
View our Careers Page here to see what it's like to work at King O'Rourke Auto Group!
Pay: $80,000+ per year
For further information on this rare opportunity, please call (GM) Jim Pflumm @ ************** ext. 121 or to apply online please attach your resume below.
$80k yearly Auto-Apply 60d+ ago
Customer Relations Specialist (Internet Sales)
Smith Haven Chrysler Jeep Dodge Ram
Customer service advisor job in Saint James, NY
This is an outstanding opportunity to become a member of our rapidly expanding Retail Customer Experience Center. Our department answers inbound inquiries, sends the proper information and follows up with friendly phone calls and emails. We are looking for the right person with the following skills - Very process oriented and organized, Very friendly - Goal oriented - work for hourly rate and commission/bonus, Persistent you know how to get things done. This is a commission based job and an employee in this position would earn a weekly salary and commission. Pay plans are determined by a multitude of factors including but not limited to, prior experience and education.
***Willing to train****
Other Duties Include:
- Answering incoming phone calls
- Answer internet leads by a timely matter
- communicate with our customers via phone, text and email
- Logging Customer details and comments in our CRM.
-Maintaining contact with our customers to make sure they are being taken care of
- Consistently going through all customer base to follow up with all customers
- Scheduling and following up with any no show customers
-Multitasking, constantly taking leads and answering the phones
-Maintain and communicate with all customer bases
-Work closely with the sales team
- Friendly, enthusiastic and reliable team player, positive attitude
No previous automotive experience is necessary. However, the right person with customerservice skills, hospitality, bartender, barista, telephone sales, call center or similar experience is preferred.
Hourly rate and performance bonus. Based on experience. Some evening and weekend hours - full time position.
We offer:
Free College Tuition for all Chrysler employees and their family members, including textbooks!
401K Retirement Plan!
Top-of-the-Line Health Plan!
Dental and Vision Insurance Plans!
Flexible Work Schedule for most departments.
Above market pay plans!
Direct Deposit!
Newly Refurbished State-of-the-Art Facilities!
Upward Career Mobility! Multiple examples in the company of employees moving up the ranks! From Lot Person to General Sales Manager!
Paid vacation and sick/personal time for all full time employees!
Credit for Volunteer Work!
Paid on-the-job training!
Pleasant, professional work atmosphere!
Sales employees receive 6 full weekends off per year, in addition to any sick or vacation time!
Employee feedback encouraged by management! Yearly employee feedback surveys!
Yearly reviews for most positions.
Big corporation level of HR Department, in a small company! Full employee handbook, etc.
Growing company! Constantly adding employees! Great opportunities!
Company donates to various charities and the local Long Island community!
Generator on Premises! Always operational!
Rigorous vetting process, drug testing, personality assessments, etc. To make sure all employees are the Best-of-the-Best!
Huge advertising budgets and campaigns. Huge opportunities for a constant stream of business! Bustling stores!
Monthly management meetings in each department to ensure all problems are quickly identified and deal with efficiently.
Requirements
Strong communication skills via phone and email
Effectively manage assigned leads according to our process
Set and confirm appointments that show
Work with sales staff to coordinate follow up and appointments
Strong sense of urgency
Ability to engage with our customers in a friendly manner
Efficiently complete phone calls and emails
Strong written and verbal communication skills
Ability to handle rejection
Time management and organization skills
Salary Description Salary plus commission
$38k-62k yearly est. 5d ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Customer service advisor job in Bridgeport, CT
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated CustomerServiceAdvisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a CustomerServiceAdvisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customerservice standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$28k-34k yearly est. 3d ago
Scheduler/ Dispatcher for Pool Service
Tortorella Swimming Pools
Customer service advisor job in Hampton Bays, NY
Position Overview: Scheduler/ Dispatcher We are seeking a highly organized and detail-oriented Scheduler/Dispatcher in the Hampton Bays area to join our high-end gunite pool service and maintenance company. The Scheduler will play a crucial role in coordinating the service and maintenance appointments for our prestigious clientele. The ideal candidate should possess excellent communication skills, be proficient in scheduling software, and have a deep understanding of pool maintenance procedures. This role requires the ability to manage schedules efficiently and ensure timely delivery of services. Key Responsibilities: * Schedule Optimization * Develop, manage and allocate resources, equipment, and materials required for service, maintenance and repair visits. Work closely with Warehouse for efficient scheduling * Continuously optimize schedules to minimize travel time and maximize technician productivity and bulk delivery routing * Monitor cross divisional schedule to ensure no interruption of service or "wasted trips" * Handle emergency service requests promptly and efficiently, reassigning technicians as needed. * Coordinate with field technicians, field leads and internal staff to assign service, maintenance, delivery, and repair visits based on location, expertise, and availability. * Documentation: * Ensure all work orders are completed fully, review for follow-up visits. Work closely with Service Field Leads * Create scheduling procedure utilizing all software platforms (IntelliShift, Poolbrain, BuilderTrend) * Maintain accurate client profiles in designated platforms/systems, including client information, service details such as gate codes, autofill location etc, and technician assignments. * Reporting * Generate reports schedules, technician performance, and service/ repair completion rates across divisions. * Generate weekly overtime reports with detailed summary report Required Qualifications and Skills: * High School Graduate or General Education Degree (GED). * REQUIRED: 2-3 years' related experience. *
Previous experience in the luxury pool industry. Location: * Hampton Bays, Long Island Compensation and Benefits: Pay Rate: $24.00 up to $29.00 per hour. In accordance with New York's Pay Transparency Law, we are committed to providing clear and accessible information about the compensation for this role. The listed salary range reflects the base pay for this position. Actual compensation will be determined based on relevant experience, education, and qualifications. Additional compensation may include bonuses or equity, as applicable. * Comprehensive health insurance (medical, dental, vision). * 401(k) * Paid Time Off (PTO) and holidays or Accrual based. * Professional development opportunities. * Full company-wide closure during the week of Christmas (Varies year to year). * Pay Rate: $24.00 up to $29.00 per hour with opportunity of OT. Equal Employment Opportunity Statement: Our company is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religions, gender, sexual orientation, national origin, disability status, or any other characteristic protected by law. Applicants should be US Citizens or have authorization to work in the United States / Los solicitantes deben ser ciudadanos estadounidenses o estar autorizados para trabajar en los Estados Unidos. Tortorella is an Equal Opportunity Employer. If you are unable to complete this application due to a disability, contact us to ask for an accommodation or alternative application process either through email at ************************* or by phone at ************.
$24-29 hourly 6d ago
Scheduler/ Dispatcher for Pool Service
Tortorella Group
Customer service advisor job in Hampton Bays, NY
Scheduler/ Dispatcher We are seeking a highly organized and detail-oriented Scheduler/Dispatcher in the Hampton Bays area to join our high-end gunite pool service and maintenance company. The Scheduler will play a crucial role in coordinating the service and maintenance appointments for our prestigious clientele. The ideal candidate should possess excellent communication skills, be proficient in scheduling software, and have a deep understanding of pool maintenance procedures. This role requires the ability to manage schedules efficiently and ensure timely delivery of services.
Key Responsibilities:
Schedule Optimization
Develop, manage and allocate resources, equipment, and materials required for service, maintenance and repair visits. Work closely with Warehouse for efficient scheduling
Continuously optimize schedules to minimize travel time and maximize technician productivity and bulk delivery routing
Monitor cross divisional schedule to ensure no interruption of service or “wasted trips”
Handle emergency service requests promptly and efficiently, reassigning technicians as needed.
Coordinate with field technicians, field leads and internal staff to assign service, maintenance, delivery, and repair visits based on location, expertise, and availability.
Documentation:
Ensure all work orders are completed fully, review for follow-up visits. Work closely with Service Field Leads
Create scheduling procedure utilizing all software platforms (IntelliShift, Poolbrain, BuilderTrend)
Maintain accurate client profiles in designated platforms/systems, including client information, service details such as gate codes, autofill location etc, and technician assignments.
Reporting
Generate reports schedules, technician performance, and service/ repair completion rates across divisions.
Generate weekly overtime reports with detailed summary report
Required Qualifications and Skills:
High School Graduate or General Education Degree (GED).
REQUIRED: 2-3 years' related experience.
Previous experience in the luxury pool industry.
Location:
Hampton Bays, Long Island
Compensation and Benefits:
Pay Rate: $24.00 up to $29.00 per hour. In accordance with New York's Pay Transparency Law,
we are committed to providing clear and accessible information about the compensation for this role. The
listed salary range reflects the base pay for this position. Actual compensation will be determined based
on relevant experience, education, and qualifications. Additional compensation may include bonuses or
equity, as applicable.
Comprehensive health insurance (medical, dental, vision).
401(k)
Paid Time Off (PTO) and holidays or Accrual based.
Professional development opportunities.
Full company-wide closure during the week of Christmas (Varies year to year).
Pay Rate: $24.00 up to $29.00 per hour with opportunity of OT.
Equal Employment Opportunity Statement:
Our company is an equal opportunity employer. We celebrate diversity and are committed to creating an
inclusive environment for all employees. All qualified applicants will receive consideration for employment without
regard to race, color, religions, gender, sexual orientation, national origin, disability status, or any other
characteristic protected by law.
Applicants should be US Citizens or have authorization to work in the United States / Los solicitantes deben ser ciudadanos estadounidenses o estar autorizados para trabajar en los Estados Unidos.
Tortorella is an Equal Opportunity Employer.
If you are unable to complete this application due to a disability, contact us to ask for an accommodation or alternative application process either through email at ************************* or by phone at ************.
$24-29 hourly Auto-Apply 60d+ ago
Service Dispatcher
Respect Auto Group
Customer service advisor job in Islandia, NY
Job Title: Service Dispatcher
Plans, organizes, leads and controls the flow of service work through the service department in a professional, timely manner while ensuring quality repairs at a fair cost to the customer.
Essential Duties
Implements and maintains an effective dispatch system.
Schedules shop work to facilitate maximum productivity in accordance with dealership policy and the technician skill level required.
Prioritizes and controls all comebacks to ensure proper and prompt attention.
Ensures proper repair order documentation, i.e., complaint, cause and correction noted on every repair order with punch time for each operation.
Reviews job status frequently, logging status and reporting any change in time or cost estimates to the appropriate serviceadvisor and/or customer.
Maintains timely and professional contact with servicecustomers.
Maintains an organized and up-to-date repair log.
Prepares estimates when required.
Reviews hard copies of repair orders turned in by technicians to ensure that assigned work has been performed and the repair order has been completed properly.
Opens and closes repair orders.
Checks customer credit status.
Ensures that technicians follow warranty material disposition procedures.
Communicates job status with the next shift supervisor.
Schedules maintenance for service department vehicles and equipment.
Prepares a list of needed service department equipment, supplies and required repairs, and reviews with the service manager as needed.
Coordinates parts requirements with the parts department; contacts special-order parts customers immediately upon receipt of parts orders to schedule appointment.
Advises parts manager and service manager of repetitive shortage so that corrective action can be taken.
Maintains high customer satisfaction ratings.
Understands, keeps abreast of and complies with federal, state and local regulations, such as hazardous waste disposal, OSHA Right-to-Know etc.
Assists with safety, housekeeping and OSHA Right-to-Know policies and procedures throughout the service department.
Maintains a clean work area.
Maintains a professional appearance.
Other tasks as assigned.
Marginal Duties
[If applicable.]
Supervisory Responsibilities
[If applicable.]
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
Associate's degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Certificates, Licenses, Registrations
Valid Driver's License
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Title: Service Dispatcher
Department:
Reports To:
FLSA Status:
Prepared By:
Prepared Date:
Approved By:
Approved Date:
Revised Date:
$30k-40k yearly est. Auto-Apply 60d+ ago
Customer Service Dispatcher
Global Channel Management
Customer service advisor job in Hauppauge, NY
CustomerService Dispatcher 1-3 years experience
CustomerService Dispatcher requires:
Proficient with computers
Windows applications
Oracle experience a plus
Receive, enter, check Accounts Receivable and schedule customer phone requests for service in the system.
Take service calls, communicate
Take ownership of service calls from creation of service request through service completion, escalating issues to supervisors and technicians as needed.
Reassign work as needed, making judgments based on current workloads & priorities.
$30k-40k yearly est. 60d+ ago
Service Equipment Dispatcher
Extensishr
Customer service advisor job in New Hyde Park, NY
Who We Are
Day & Nite All Service is a leading HVAC/Refrigeration service provider to businesses on the East Coast and Texas. We provide the highest level of service, trustworthiness, professionalism, and quality based on our people, standards, and practices.
Who You Are
The Dispatcher is responsible for coordinating and overseeing daily service operations by assigning field technicians, managing customer communications, and ensuring timely resolution of Hardware repairs/Kitchen equipment requests. This role requires strong multitasking abilities, excellent communication skills, and the ability to make quick, informed decisions in a fast-paced environment.
What You'll Do Key Responsibilities:
Dispatch service technicians to customer locations, ensuring timely response and efficient workflow.
Manage a high volume of incoming customer calls; document information accurately and provide exceptional service.
Coordinate with field personnel to optimize routes and schedules to reduce travel time and improve productivity.
Collaborate with internal departments to prioritize urgent requests and resolve critical issues quickly.
Maintain detailed records of dispatch activities, including work orders, and technician schedules.
Provide technicians with clear instructions regarding job requirements, customer expectations, and safety protocols.
Communicate proactively with customers regarding ETAs, delays, service updates, and follow-up needs.
Address and resolve customer concerns by actively listening and offering appropriate solutions.
Assess situations and make informed decisions regarding resource allocation and technician availability.
Analyze data such as inventory levels, customer orders, and production schedules to develop optimal routing strategies.
Develop and maintain standard operating procedures (SOPs) for consistent and efficient dispatch operations.
Stay up to date on industry regulations, policies, and best practices related to logistics and customerservice.
What You Bring Qualifications:
High school diploma or equivalent; additional training in logistics or customerservice preferred.
Experience in dispatching, scheduling, or service coordination.
Strong communication, multitasking, and problem-solving skills.
Ability to work in a fast-paced environment and make quick decisions.
Customer-focused with a professional and positive attitude.
What We Offer Benefits:• Hourly rate based on experience and company growth potential• Factory training and development• Advancement supervisory program• Health insurance, as well as Life insurance• Dental, Vision, and 401K plan• Vacation and sick paid time off• Paid holidays• Referral & Bonus Programs• Professional development assistance Salary: $20-$23 per hour based on experience. #IND1
$20-23 hourly Auto-Apply 2d ago
Automotive Service Dispatcher
Westbrook Honda
Customer service advisor job in New Haven, CT
Automotive Service Dispatch Westbrook, CT
Westbrook Honda, Proud member of the Lorensen Auto Group, is growing and we need to add an experienced Service Dispatcher. We are a 7 time Presidents Award winner highly focused on a World Class customer experience. Customer satisfaction starts with employee satisfaction. We work as a tight knit team, and the right candidate will be a consummate team player.
The Service Dispatcher is responsible for coordinating and scheduling service work to ensure efficient workflow and timely completion of repairs. This role requires strong organizational skills, the ability to manage multiple priorities, and a proactive approach to planning. Experience in process improvement, operations, or manufacturing environments is a plus, as these skills can help maintain a smooth and methodical operation. Key Responsibilities:
Schedule and Dispatch Work: Assign repair orders to technicians based on skill level, availability, and job complexity
Workflow Management: Monitor progress of vehicles through the service process, ensuring jobs stay on track and deadlines are met
Proactive Planning: Anticipate bottlenecks and adjust schedules to maintain efficiency, especially for larger, more complex jobs
Communication: Serve as the primary point of contact between serviceadvisors and technicians to ensure clarity and minimize delays
Process Awareness: Apply organizational and planning skills to streamline operations and improve turnaround times
Documentation: Maintain accurate records of work assignments, job status, and completion times
Customer Focus: Support the service team in delivering timely and high-quality service to customers
Qualifications:
Strong organizational and time-management skills
Ability to balance multiple tasks and priorities in a fast-paced environment
Excellent communication and problem-solving skills
Proficiency with scheduling tools and basic computer applications
High attention to detail and methodical approach to planning
Ideal Candidate Profile:
Highly organized and proactive.
Comfortable working in a dynamic environment with frequent changes
CDK experience
Strong interpersonal skills to coordinate between multiple departments
Benefits:
401(k)
Excellent 401(k) match
Medical and Dental insurance
Disability insurance
Ongoing monthly training and reviews
Performance Incentives
Flexible schedule
Life insurance
Paid time off
Vision insurance
Free lunch on Saturdays
Closed Sunday's and all Major Holidays
Lorensen Auto Group is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at Lorensen Auto Group are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.
$35k-45k yearly est. Auto-Apply 17d ago
Care Professionals NEEDED Milford-Fairfield
Always Best Care 4.1
Customer service advisor job in Milford, CT
Are you looking for a Care Professional position in the Milford-Fairfield area? If Yes! Your Search STOPS HERE
COME JOIN ALWAYS BEST CARE TEAM OF CARE PROFESSIONALS!
Always Best Care Senior Serviceshas helped families with non-medical in-home care and assisted living placement services. Our Caregivers possess the virtues of compassion, care, dependability, professionalism, honesty, flexibility, problem-solving, a positive attitude, and love.
What We Offer?
Per Diem, Part Time- and Full-time opportunities
Flexible Schedules
Competitive Pay
Referral Bonuses
Earn Rewards $$$$ with our new rewards program!
* Our Caregivers assist with personal care, companionship, light housekeeping, and possible transportation *
Requirements:
Caregiving experience required
CNA/HHA/PCA certification & 2+ years' home care experience preferred
High School Diploma/GED
Clean background check & great communication skills
Apply today and become part of a team that truly values and supports you!
How much does a customer service advisor earn in Brookhaven, NY?
The average customer service advisor in Brookhaven, NY earns between $27,000 and $41,000 annually. This compares to the national average customer service advisor range of $26,000 to $39,000.
Average customer service advisor salary in Brookhaven, NY