Customer service advisor jobs in Broomfield, CO - 1,503 jobs

Enterprise Customs Specialist Reports To: Enterprise Customs Manager Division: Global Trade Solutions About Green "Global Reach with a personal touch", that's the foundation on which four partners (and long-time friends) agreed to when they started Green Worldwide Shipping back in 2008. This ethos has allowed Green to Grow to a 200+ strong team with 15 offices across the US and growing. At green we are a family of innovative problem-solvers who communicate freely to present creative solutions in an environment of trust, respect, and integrity. We are dedicated to customer service, passionate about logistics, and committed to sustainable growth while inspiring others. Why this role is special.. The Enterprise Customs Specialist will handle Customs operations for our enterprise-level clients. This role is responsible for ensuring all relevant SOPs are followed, optimizing the efficiency of Customs clearance processes, finding efficiencies as well as solutions, and providing exceptional customer service to our clients. The necessary qualifications include confidence in handling Customs Brokerage in a fast-paced environment, following required procedures and processes based on the client's requirements, and working effectively within a team spread throughout the United States. How you will be successful.... Follow requirements in the client-specific SOPs provided. Maintain SOP based on management guidance and continuously analyze for improvement and clarity. Monitor individual work while providing support to ensure high performance amongst the entire team. Manage all clients and shipments you are accountable for. Research errors, KPI inaccuracies, and delays to identify root causes and, when needed, work with management to fix such errors proactively. Completion of shipment from start to finish and willingness to work within an automated and technology-forward environment. Serve as a point of contact for clients. Develop and maintain strong relationships with clients, understand their needs, and provide tailored solutions and support. Address and resolve client issues and concerns promptly and effectively. Participation in client or internal calls and meetings. Implement and actively onboard new clients. Engagement in professional development and learning. Key Competencies: Ensure compliance with all relevant regulations and laws, including tariffs, trade agreements, and import/export restrictions. Stay updated on changes in regulations. Prepare and submit accurate Customs entries and documentation. Ability to file multiple entry types and aptitude to learn for expertise gaps. Engage in innovative solutions to streamline operations. Proactively identify potential issues and opportunities and present solutions. Communicate effectively with internal and external stakeholders, including government agencies and Customs officials. Work Environment: Office setting. Responsibilities are subject to change and evolve over time. What you will bring..... Customs Brokerage experience (minimum 2 years). Proficiency in Microsoft Office (Outlook, Excel, Word, etc.) Excellent attention to detail. Strong written and oral communication skills - this role will be customer-facing. Works with minimal supervision. Preferred Qualifications: Certified Customs Specialist (NCBFAA) Designation. What we offer....... Employee High Deductible Health Plan (HDHP) currently paid for 100% by Green. Competitive salary between $45,000- $70,000 annually, based on qualifications, experience and location. $1,800 contributed to employee HSA Account, if on HDHP. Employee Dental provided by Green. Option to purchase disability insurance. Paid life insurance and option to buy-up. 401(K) Parental Leave Program. Monthly recognition points to give/receive, which can be converted to gift cards. Tuition Reimbursement Program. Weekly fruit baskets in office locations A tree planted for every new employee to Trees.org Optional 26 days remote annually Wellbeing Program. Training and Development. This position will be open until 1/31/2025 or until filled. Please apply by clicking apply via linkedin, indeed or directly through our website by clicking apply at ************************************************************************ . All applications require a resume. Green Worldwide Shipping, LLC (Green) is committed to the full inclusion of all qualified individuals. As part of this commitment, Green will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process and/or to perform essential job functions, please contact Faye Hughes, Head of People and Culture at ************************** Green is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. CHQ-DOC-189.

At bet365, we're one of the world's leading online gambling companies, revolutionizing the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers in 27 languages. Our focus on In-Play betting has solidified our market-leading position, offering an unmatched experience across 96 sports and 700,000 streaming events. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe, we handle over 6 billion HTTP requests daily and process more than 2 million bets per hour at peak. We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of opportunities for growth, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we're breaking new ground in software innovation too, redefining what's possible for our customers worldwide. Job Description Looking for a stable career in a rapidly growing industry? We are seeking dedicated customer service champions excited to be part of one of the world's leading online gambling companies as a member of our next training program scheduled to start on February 16th. This is not just a job; it is a career opportunity with an established industry leader where your contributions matter. Our leading 8-week training program provides you with the tools to succeed, and our promote-from-within culture fosters long-term growth and stability for our employees. This full-time position follows a flexible pattern designed around the North American sports calendar (evenings, weekends, and holidays) with a rotation to ensure an even schedule. With a starting wage of $23.07 per hour, pay increases to $23.94 post-training. Additional benefits include Company-paid healthcare for employees, annual bonus, 401(k) with Company match, and 33 paid days off. bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Qualifications Tech-savvy, with the ability to work with various technologies to investigate, communicate and resolve customer inquiries. Exceptional communication skills, both written and verbal. Active listener, with the ability to understand customer needs and provide tailored support. Customer-centric with a passion for delivering outstanding service. Eagerness to expand personal knowledge and skills. Meticulous attention to detail to ensure accuracy. Ability to multitask efficiently in a fast-paced environment. Creative problem-solving capabilities to resolve challenges independently. Strong individual and team collaboration skills. Maintain compliance with individual licensing requirements according to regulations. Additional Information Ensuring every customer interaction is positive and memorable. Using internal tools to investigate and resolve customer inquiries, coordinating with various departments and escalating issues within the Customer Service department as needed. Engaging with customers through live chat, telephone, and email, ensuring clear and efficient communication. Resolving customer requests and complaints promptly and courteously. Assisting in support of various internal efforts that improve how customers perceive our platform and services. Demonstrating a thorough understanding of policies, procedures, and licensing requirements to provide accurate information. Promoting and advocating for responsible gambling practices among customers. bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

NEED TO SPEAK MANDARIN OR CANTONESE! THIS IS MANDATORY TO HOLD THIS ROLE! THIS IS MANDATORY TO HOLD THIS ROLE! The Customer Service Representative position interacts with customers to provide and process information in response to general inquiries, concerns, and requests about products and services across multiple lines of business. The CSR must project a professional company image and provide superior customer service by corresponding with customers via any of DentaQuests customer contact channels. PRIMARY JOB RESPONSIBILITIES: Assist providers by resolving coordination of benefits inquiries by analyzing patient activity (including enrollment, third party liability, and claims attachments). Interpret and communicate accurate insurance coverage by having a comprehensive understanding of the process. Thoroughly and completely document all customer interactions. Educates customers and dental professionals on eligibility, benefits, claims payment, and authorizations. Provides direction on the usage and benefits of self-service tools. Assist members on gaining access to care by locating a network dentist or assignment to a primary care dentist. Appropriately routes inquiries to the necessary departments or individuals when resolution of the inquiry is beyond the span of control of this role. Responds to customer inquiries in a courteous and professional manner. Researches assistance requested and consistently provides accurate information to resolve internal and external member and provider inquiries via verbal and written communications through all channels including phone, email, web portal, and chat interactions. Responds to and resolves internal and external complex customer inquiries via verbal and written communications through all channels including phone, email, web portal, and chat interactions. Resolves claim payment inquiries by researching and analyzing patient activity and determines appropriate action to be taken. Ensures resubmissions, stop payments, and voids are handled appropriately. JOB REQUIREMENTS: High School Diploma or Equivalent. 2-years of experience in a high-volume customer service environment. 1-year experience in health insurance industry. Experience utilizing multiple software applications simultaneously. Ability to efficiently operate a computer and knowledge of Microsoft Office applications. Preferred: Medical/Dental terminology knowledge experience. Medicare/Medicaid knowledge. Claims/Billing and coding experience. Experience with Cisco phone system a plus.

We are looking for a personable, professional, and highly organized Receptionist and Client Services Representative to be the welcoming face of our office. This role is ideal for individuals who thrive in a dynamic, team-oriented environment and are passionate about delivering exceptional client experiences. Success in this role requires excellent communication skills, a personable and friendly demeanor, proficiency in basic scheduling and computer tasks, and the ability to remain composed in a fast-paced setting. A strong customer service mindset is essential to consistently exceed client expectations and contribute to a positive office environment. Samuel offers unparalleled benefits, including free medical insurance, free dental insurance, free life insurance and free long-term disability. We've frequently earned recognition as a top employer, including repeat awards of USA Today's Top Work Places. Our strong culture supports employees and their families and is the reason many stay for 20+ years. ESSENTIAL JOB FUNCTIONS Please note: The job descriptions may not be inclusive of all assigned duties, responsibilities, etc. of the job; duties and responsibilities include, but not limited to - Receptionist/Client Services Mobilize resources (e.g., administrative staff, IT Team, etc.) to execute an excellent client experience Greet and assist clients, visitors, and employees with professionalism and warmth Maintain a clean, organized, and welcoming reception area Coordinate client visits and check-ins to ensure a smooth experience Provide hospitality services such as refreshments, conference room setup, scheduling support and general assistance Maintain positive client relationships, representing Samuel with integrity and dedication Monitor and respond to client needs with a service-oriented mindset Gather feedback and contribute ideas to improve client experience and office operations Remain calm, flexible, and professional in a fast-paced environment Maintain and update Samuel resumes for staff as needed for project proposals and business development Coordinate distribution and management of business access cards and parking passes for employees and visitors Assist with monthly Samuel newsletters and organize employee celebrations, such as birthdays and work anniversaries Provide consistent front desk and phone coverage, directing calls and visitors with professionalism Distribute company-wide communications, including electronic publications updates and internal announcements Maintain and update emergency evacuation lists, including daily sign-in sheets Support planning and execution of Lunch & Learn sessions and other employee events Prepare new hire name plates and welcome materials in coordination with HR

About the Role Smith Power Products is hiring an Oil & Gas New Engine Sales & Service Representative to grow market share and serve as the primary, boots-on-the-ground customer contact across the Mountain West. This role blends new engine sales, technical support, and customer relationship management, with a strong emphasis on field presence and long-term account growth. What You'll Do Grow market share by developing new customers and expanding existing accounts Be the face of Smith Power Products in the field with consistent on-site customer engagement Identify, develop, and close new engine sales opportunities Support engine installations, commissioning, and startup activities Coordinate service support, warranty claims, and maintenance programs Act as the technical liaison between customers, service teams, and OEMs Gather market and competitor intelligence to support territory growth What We're Looking For Experience in oil & gas engine sales or service Strong knowledge of diesel and/or natural gas engines Proven ability to build trust and relationships in the field Comfortable working independently across a large territory Willingness to travel extensively within NM, UT, WY, and CO Preferred Experience Familiarity with CAT, Cummins, MTU, Waukesha, Kohler, or similar engines Mechanical or technical background Exposure to drilling, compression, or production operations Why Smith Power Products High-impact role focused on territory growth and market share expansion Autonomy to manage your territory and customer relationships Strong internal service and technical support team Competitive compensation with performance-based incentives

Job Title: Digital Retention Specialist Employment Type: 6+ Month W2 Contract to Hire Work Authorization: No C2C or Sponsorship Talent Groups is partnering with a leading enterprise software company to hire a Digital Retention Specialist in Westminster, CO. This onsite role is focused on customer retention, renewal support, and relationship management. The ideal candidate is highly customer focused, data driven, and fully fluent in Spanish. This role requires Spanish fluency. Candidates must be able to speak, read, and write Spanish professionally. Key Responsibilities • Engage directly with customers to understand concerns and prevent churn • Resolve customer issues and improve overall engagement and satisfaction • Support renewals through proactive outreach and negotiation • Track, analyze, and manage customer data using Salesforce and related systems • Partner with Sales, Marketing, and Customer Support to strengthen retention strategies • Create educational and support content to enhance the customer experience • Adapt quickly to evolving processes and business needs • Provide insights to leadership on retention trends, risks, and opportunities Required Qualifications • 5+ years of experience in customer retention, customer success, customer service, or sales • Fluent in Spanish is required speak read and write • Experience using Salesforce or other CRM platforms preferred • Strong communication, problem solving, and negotiation skills • Analytical mindset with strong time management abilities • Ability to work onsite in Westminster, CO • Associate's degree or equivalent professional experience Talent Groups is an equal opportunity employer. Qualified applicants will be contacted for next steps.

RE/MAX, LLC is seeking a dynamic and passionate Customer Adoption Consultant to join our Customer Adoption Team. This role is ideal for someone who thrives on empowering customers through strategic consultation, personalized coaching, and impactful adoption initiatives. If you're excited about helping franchise owners and agents tap into the full potential of REMAX technology solutions, while contributing to a forward-thinking and collaborative team, we want to hear from you! About the Role Reporting to the Senior Manager of Customer Adoption, the Customer Adoption Consultant will play a key role in designing, delivering, and evolving a high-impact adoption program. This individual will work directly with franchise owners, agents, and internal stakeholders to drive meaningful adoption of REMAX technology offerings, positioning technology as a strategic business advantage. You'll be responsible for guiding customers through product onboarding, goal-setting, and long-term success strategies, while fostering strong relationships and delivering tailored consultations that align with business objectives. Key Responsibilities Consult & Coach: Provide ongoing strategic consultation to franchise owners and staff on REMAX technology in relation to onboarding, recruiting, retention, and business best practices. Brokerage Engagement: Proactively schedule and lead consulting sessions via calls, webinars, and in-person meetings. Relationship Building: Cultivate strong relationships with franchisees, agents, and strategic partners through expert communication and industry insight. Feedback & Follow-Up: Capture customer feedback, provide timely follow-up, and maintain a proactive approach to client success. Goal Setting & Strategy: Conduct in-depth goal-setting conversations to create actionable technology adoption plans tailored to each office. Needs Assessment: Identify skill gaps and training needs through consultation and deliver targeted solutions that drive adoption. Presentation Excellence: Deliver compelling presentations and training sessions across various formats and audience types. Content & Curriculum Management: Maintain and update resources, templates, and training materials while tracking program effectiveness. Cross-Functional Collaboration: Support department initiatives through video creation, webinar hosting, and project contributions. Required Qualifications 3+ years in customer adoption, technology training, consulting, account management, or customer success Proven experience presenting to audiences of 30+ people Strong background in strategic consultation and relationship management Ability to travel up to 25% annually Bachelor's degree in Business, Education, Communications, or equivalent experience (real estate experience a plus) Proficiency in Microsoft Office, especially PowerPoint Strong analytical and organizational skills Ability to manage multiple projects with attention to detail Self-starter with a collaborative mindset and a passion for customer success Preferred Skills Experience with platforms like Dovetail, Pendo, Salesforce, BombBomb, and Smartsheet Real estate industry experience highly preferred Skilled in creating engaging content (webinars, videos, presentations) Familiarity with Agile methodologies Location This is a full-time position based at our corporate headquarters in Denver, Colorado, with regional travel up to 25%. Hire Range/Rate: $65,000 - $72,000 Actual compensation offered to candidate will be finalized at offer and may be above or below the posted range due to skill level, experience, industry specific knowledge, education/certifications, or geographic location. The offer rate represents one component of the RE/MAX Holdings total compensation package. Employees will also receive a number of benefits as listed below. Other compensation for this position may include bonus eligibility. Competitive Medical, Dental, and Vision benefits Retirement plans with optimal company match Annual bonus/merit opportunity Educational Assistance Mental Health support program M.O.R.E. Events offered in-person and virtually Mentorship program Employee Resource Groups Community Engagement Diversity, Equity, and Inclusion Parenting Remote Women at RE/MAX RE/MAX, LLC & Motto Mortgage Now is your chance to become part of a world-class, industry leading organization. RE/MAX Holdings, Inc. is a business that builds businesses. We provide the tools, education and tech to our real estate network, which includes RE/MAX and Motto Mortgage franchises, agents, brokers, and consumers. Join us and build a career where your contribution is heard, your RE/MAX Holdings, Inc. is proudly headquartered in Denver, Colorado. Certain roles may be location specific, however in addition to Colorado, we welcome qualified candidates in the following states: Arkansas, California, Florida, Georgia, Illinois, Massachusetts, Michigan, Ohio, and Texas! RE/MAX Holdings, Inc. is proud to be an equal opportunity employer committed to diversity and inclusion, as well as non-discrimination in employment. All persons shall be afforded equal employment opportunity, and all qualified applicants receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, veteran status, disability unrelated to performing the essential task of the job or other legally protected categories. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. *As measured by transactions sides Application Deadline: February 23, 2026

About Judi Health Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers, Judi Health™, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Judi , the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform. Together with our clients, we're rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit **************** Position Summary: Judi Health is seeking a self-driven customer success consultant to fill a client facing role. This individual will be accountable for managing and servicing new and existing clients. This person will be expected to maintain an in-depth understanding of the evolving capabilities of Judi, our claim processor and adjudication platform. Exceptional communication skills and attention to detail are critical for this role. Position Responsibilities: Build and maintain trusting relationships with clients through superior customer service. Provide oversight of the clients ongoing use of Judi. Accountable for accurate and timely transition of new clients into the Judi platform. Lead communications throughout the implementation process, including, but not limited to, detailed and strategic guidance for benefit builds, accumulations feeds, network build, and complex claim situations/requests. Proactively identify execution risks and mitigation strategies. Provide ongoing client support to troubleshooting inquiries. Understand and manage requests for new features in alignment with the product roadmap. Partner with product managers and directors operating in an agile framework to conceptualize and break down functional and non-functional requirements needed to be the market leading offering within Judi. Identify and drive efficiencies to increase rate of adoption in market. Provide virtual and in person product demonstrations to prospective clients with the ability to sell product differentiators and resonate with current operational challenges. Certain times of year may require meeting participation, service support or other requirements outside of standard business hours, including weekends. Responsible for adherence to the Judi Health Code of Conduct including reporting of noncompliance. Minimum Qualifications: Bachelor's degree strongly preferred Pharmacy Technician license preferred 3+ years working directly with complex clients 3+ years at a Pharmacy Benefits Manager (PBM) or Health Plan 2+ years working in a retail pharmacy or pharmacy operations 1+ years in a customer success/business analyst/product manager role Discount Card claim processing experience preferred Experience reviewing pharmacy claims preferred Skilled in project management, prioritization, and organizational skills Ability to shift between competing priorities and meet organizational goals Proficient in Microsoft Office Suite and able to adapt to software such as Jira, Miro, Confluence, Github, and AWS Redshift Excellent verbal, written, interpersonal and presentation skills Able to work effectively with virtual teams Salary Range$80,000-$110,000 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at *********************************************

RE/MAX, LLC is seeking a dynamic and passionate Customer Adoption Consultant to join our Customer Adoption Team. This role is ideal for someone who thrives on empowering customers through strategic consultation, personalized coaching, and impactful adoption initiatives. If you're excited about helping franchise owners and agents tap into the full potential of REMAX technology solutions, while contributing to a forward-thinking and collaborative team, we want to hear from you! About the Role Reporting to the Senior Manager of Customer Adoption, the Customer Adoption Consultant will play a key role in designing, delivering, and evolving a high-impact adoption program. This individual will work directly with franchise owners, agents, and internal stakeholders to drive meaningful adoption of REMAX technology offerings, positioning technology as a strategic business advantage. You'll be responsible for guiding customers through product onboarding, goal-setting, and long-term success strategies, while fostering strong relationships and delivering tailored consultations that align with business objectives. Key Responsibilities * Consult & Coach: Provide ongoing strategic consultation to franchise owners and staff on REMAX technology in relation to onboarding, recruiting, retention, and business best practices. * Brokerage Engagement: Proactively schedule and lead consulting sessions via calls, webinars, and in-person meetings. * Relationship Building: Cultivate strong relationships with franchisees, agents, and strategic partners through expert communication and industry insight. * Feedback & Follow-Up: Capture customer feedback, provide timely follow-up, and maintain a proactive approach to client success. * Goal Setting & Strategy: Conduct in-depth goal-setting conversations to create actionable technology adoption plans tailored to each office. * Needs Assessment: Identify skill gaps and training needs through consultation and deliver targeted solutions that drive adoption. * Presentation Excellence: Deliver compelling presentations and training sessions across various formats and audience types. * Content & Curriculum Management: Maintain and update resources, templates, and training materials while tracking program effectiveness. * Cross-Functional Collaboration: Support department initiatives through video creation, webinar hosting, and project contributions. Required Qualifications * 3+ years in customer adoption, technology training, consulting, account management, or customer success * Proven experience presenting to audiences of 30+ people * Strong background in strategic consultation and relationship management * Ability to travel up to 25% annually * Bachelor's degree in Business, Education, Communications, or equivalent experience (real estate experience a plus) * Proficiency in Microsoft Office, especially PowerPoint * Strong analytical and organizational skills * Ability to manage multiple projects with attention to detail * Self-starter with a collaborative mindset and a passion for customer success Preferred Skills * Experience with platforms like Dovetail, Pendo, Salesforce, BombBomb, and Smartsheet * Real estate industry experience highly preferred * Skilled in creating engaging content (webinars, videos, presentations) * Familiarity with Agile methodologies Location This is a full-time position based at our corporate headquarters in Denver, Colorado, with regional travel up to 25%. Hire Range/Rate: $65,000 - $72,000 Actual compensation offered to candidate will be finalized at offer and may be above or below the posted range due to skill level, experience, industry specific knowledge, education/certifications, or geographic location. The offer rate represents one component of the RE/MAX Holdings total compensation package. Employees will also receive a number of benefits as listed below. Other compensation for this position may include bonus eligibility. * Competitive Medical, Dental, and Vision benefits * Retirement plans with optimal company match * Annual bonus/merit opportunity * Educational Assistance * Mental Health support program * M.O.R.E. Events offered in-person and virtually * Mentorship program * Employee Resource Groups * Community Engagement * Diversity, Equity, and Inclusion * Parenting * Remote * Women at RE/MAX RE/MAX, LLC & Motto Mortgage Now is your chance to become part of a world-class, industry leading organization. RE/MAX Holdings, Inc. is a business that builds businesses. We provide the tools, education and tech to our real estate network, which includes RE/MAX and Motto Mortgage franchises, agents, brokers, and consumers. Join us and build a career where your contribution is heard, your RE/MAX Holdings, Inc. is proudly headquartered in Denver, Colorado. Certain roles may be location specific, however in addition to Colorado, we welcome qualified candidates in the following states: Arkansas, California, Florida, Georgia, Illinois, Massachusetts, Michigan, Ohio, and Texas! RE/MAX Holdings, Inc. is proud to be an equal opportunity employer committed to diversity and inclusion, as well as non-discrimination in employment. All persons shall be afforded equal employment opportunity, and all qualified applicants receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, veteran status, disability unrelated to performing the essential task of the job or other legally protected categories. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. * As measured by transactions sides Application Deadline: February 23, 2026

By joining Bio-Techne, you'll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide. Pay Range: $18.40 - $25.30 SUMMARY The primary responsibilities of this position are to manage and coordinate all aspects of international customer orders and logistics. This includes processing customer orders received via phone, email, and online using Microsoft Dynamics AX; communicating and coordinating with customers, logistics, shipping, and finance teams; and ensuring all international orders are processed and shipped quickly, accurately, and in full compliance with export regulations. This position also collaborates closely with the global operations team to support backlog management, reporting, and shipment visibility between the U.S. and EMEA distribution centers. The International Customer Service & Logistics Representative serves as a key liaison between internal departments and international customers to ensure exceptional experience from order entry through delivery. KEY RESPONSIBILITIES Serve as the primary point-of-contact for international customers post-sale for non-technical order-related inquiries. Process and manage international customer orders using Microsoft Dynamics AX, ensuring accuracy in pricing, shipping, and documentation details. Coordinate all export logistics, including booking shipments, preparing documents, and working with freight forwarders, carriers, and internal shipping teams to ensure timely and compliant dispatch. Prepare and verify international shipping documentation such as commercial invoices, packing lists, and certificates of origin in compliance with country-specific and U.S. export regulations. Partner with the Export Compliance team to ensure all transactions meet trade compliance and restricted-party screening requirements. Collaborate with the global operations team to assist in backlog management by compiling reports and maintaining visibility through Smartsheet for the EMEA team. Track and report shipment values dispatched from U.S. sites to the EMEA distribution center, providing regular updates to internal stakeholders. Monitor and track shipments in real time, ensuring visibility throughout the logistics process. Provide proactive updates to internal teams and customers regarding shipment status and resolve any issues or delays promptly. Create and document service complaints, RMAs, and cases in Microsoft Dynamics AX and follow through to resolution. Collaborate with internal teams including production, warehouse, finance, and sales to ensure smooth end-to-end order fulfillment. Identify and recommend process improvements to enhance efficiency, visibility, and customer satisfaction within the international order and logistics workflow. Follow company policies and practices as outlined in the Employee Handbook. Perform additional duties as assigned. JOB SPECIFICATIONS Education and Experience: Ideal candidates will have an associate or bachelor's degree in business, International Business, Supply Chain, or a related field, or equivalent work experience. A minimum of a high school diploma is required with at least 2 years of experience in customer service, logistics, export coordination, or international operations in a fast-paced environment. Experience with international shipments, Incoterms, export documentation, Smartsheet, and Microsoft Dynamics AX are strongly desired. Excellent communication skills, attention to detail, and the ability to manage multiple priorities are essential. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of international order processing, export logistics, and documentation requirements. Familiarity with customs regulations, Incoterms, and trade compliance practices. Strong analytical and reporting skills with experience using Smartsheet or similar tools. Ability to communicate professionally and effectively with international customers and cross-functional global teams. Excellent organizational and problem-solving skills, with the ability to manage complex, high-volume workflows. High attention to detail and accuracy in data entry, reporting, and document preparation. Proficiency in Microsoft Outlook, Word, and Excel. Experience with Microsoft Dynamics AX or other ERP/order-entry systems. Ability to work independently and collaboratively across departments. Flexibility to adjust work hours occasionally to accommodate international time zones. Ability to build and maintain strong relationships with customers and logistics partners. Commitment to compliance, accuracy, and providing exceptional customer experience. Experience using Smartsheet for cross-functional collaboration, including coordinating order and shipment visibility between U.S. and EMEA teams, managing shared project sheets, and compiling backlog and logistics reports for internal stakeholders. Why Join Bio-Techne: We offer competitive insurance benefits starting on day one: medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield. We invest in our employees' financial futures through 401k plans, an employee stock purchase plan (ESPP), Health Saving Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA. We empower our employees develop their careers through mentorship, promotional opportunities, training and development, tuition reimbursement, internship programs, and more. We offer employee resource groups, volunteer paid time off, employee events, and charity drives to build a culture of caring and belonging. We offer an accrued leave policy with paid holidays, paid time off, and paid parental leave. We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table. Bio-Techne is an E-Verify Employer in the United States. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.

Were seeking a friendly, detail-oriented Customer Service Representative to support clients and constituents by providing accurate information and exceptional service. Youll be the voice of the firm, assisting with inquiries and resolving issues with empathy and precision. Responsibilities Respond to inbound calls and emails from the public regarding legal matters or account information Provide clear and professional guidance while maintaining confidentiality Handle escalated customer concerns with patience and problem-solving skills Document all communications in the firm's system accurately Work closely with legal support staff and attorneys to ensure client satisfaction Support bilingual communication, if applicable (Spanish preferred but not required) Package Details

Job DescriptionBenefits: 401(k) matching Bonus based on performance Health insurance Opportunity for advancement Paid time off Training & development Customer Retention Specialist In-Office Bill Knight State Farm Agency Job Type: Full-Time Location: In-Office Deliver Exceptional Service. Build Relationships. Grow with Purpose. The Bill Knight State Farm Agency is seeking a Customer Relations Representative who is passionate about helping clients, delivering excellent service, and building long-term relationshipswhile also being comfortable identifying in-book sales opportunities when appropriate. This role is ideal for a service-driven professional who values accuracy, follow-through, and proactive communication, and understands that great service naturally leads to meaningful coverage conversations. While this is not a high-pressure sales role, the ability to pivot from service to sales in a consultative, needs-based way is essential. This position is licensing-contingent. Candidates must obtain Property & Casualty and Life & Health insurance licenses. Full licensing support is provided, and candidates will begin formal in-office training once the Property & Casualty license is obtained. What Youll Do Serve as a primary in-office point of contact for existing clients Provide prompt, professional support for policy questions and service needs Assist with policy changes, renewals, billing inquiries, and endorsements Support clients through the claims process and follow up as needed Maintain accurate and detailed records of customer interactions Conduct policy reviews and identify in-book sales opportunities aligned with client needs Recommend additional coverage when it adds value for the customer Collaborate closely with team members to deliver a consistent, high-quality client experience What Were Looking For Strong customer service and relationship-building skills Ability to naturally pivot from service to sales using a consultative approach Willingness to obtain Property & Casualty and Life & Health licenses (full training, guidance, and support provided) Excellent verbal and written communication skills Detail-oriented, organized, and dependable Professional, client-focused mindset What We Offer Competitive base salary plus commission and performance bonuses Full licensing support and guidance from day one Structured in-office training after Property & Casualty license is obtained Stable, service-focused role with long-term growth opportunities Supportive agency culture built on teamwork, accountability, and quality service A meaningful career helping individuals and families protect what matters most Ready to Start a Career with a Strong Local Agency? If youre service-oriented, motivated to grow, and interested in building a long-term career in insurance with the right training and support, wed love to hear from you. Apply today to join the Bill Knight State Farm Agency.

JOB TITLE: Customer Service Advisor FLSA STATUS: Non-Exempt JOB STATUS: Full Time or Part Time REPORTS TO: Site Manager, Assistant Site Manager, or Lube Manager (varies based on business need) DIRECT/ INDIRECT REPORTS: None The Customer Service Advisor (CSA) at Spotless Brands is the first point of contact for guests and plays a critical role in delivering a best-in-class customer experience. This position is ideal for sales- and service-oriented individuals who thrive in fast-paced environments, enjoy connecting with people, and are passionate about helping customers choose services that best meet their needs. The Customer Service Advisor will engage directly with customers at car wash and/or lube center entry points such as at the kiosk to educate customers on available services, overcome objections, and drive membership and package sales. Essential Functions (Other Duties as Assigned) * Greet every customer with enthusiasm and a warm, welcoming attitude at the point of entry (kiosk, tunnel entrance, or other customer touchpoints) * Identify customer needs through open-ended questions and active listening * Educate customers on available wash and detail packages, highlighting features, benefits, and value * Educate customers on available lube/ car preventative maintenance packages, highlighting features, benefits, and value (select lube center locations only) * Promote and sell memberships, including Fast Pass and Unlimited programs * Present and explain current promotions and incentives to encourage additional purchases * Assist customers with payment transactions at the kiosk and answer general inquiries * Overcome objections with professionalism and empathy to guide customers to the best solutions * Maintain a clean, safe, and organized work area, and report any safety or maintenance concerns * Collaborate with site team members to ensure smooth and efficient site operations including all necessary duties- varies by business needs * Performs routine cleaning and maintenance tasks including but not limited to pit cleaning, vacuum bag/ station cleaning, tunnel upkeep, dumpster cleaning, and removal of debris, to ensure a safe, clean, and operational car wash environment * Performs duties as assigned, including operational and cleaning tasks that support site, shop, or store upkeep * Perform other duties as assigned to support the team and site performance Education and Experience * High School Diploma or equivalent preferred, not required * Prior customer service or sale experience preferred, not required * Must be able to successfully pass a background check in accordance with company policies and applicable laws * Must be at least 16 years of age (or older where required by law or safety regulations) * Valid driver's license preferred (may be required depending on location and responsibilities) Knowledge, Skills, and Abilities Knowledge * Basic understanding of customer service principles and practices * Familiarity with point-of-sale systems * Awareness of Spotless Brands' wash services, detain offerings, and membership options * General knowledge of company policies and operational procedures Skills * Excellent communication skills, including active listening and clear, persuasive speaking skills * Strong customer service and people skills; ability to build rapport quickly * Sales-minded with the ability to highlight value and drive conversions * Effective organizational and time management skills * Ability to multitask in a fast-paced, customer-facing environment Abilities * Ability to work independently while remaining team focused * Ability to remain calm and professional under pressure or high-volume periods * Ability to adapt communication style to meet different customer needs and personalities * Ability to operate or learn to operate point-of-sale and kiosk systems * Physical ability to stand for extended periods, interact with customers outdoors, and perform routine site tasks * Ability to work flexible hours, including evenings, weekends, and holidays Physical Requirements * Ability to walk, stand, and move, often uneven, moving and/ or wet surfaces through site for several hours at a time * Ability to stoop, crouch, bend frequently, and constantly using fingers, hands, and arms including occasional ascending and descending a ladder * Ability to twist, carry, reach, push, and pull frequently * Ability to lift and carry 50 pounds without assistance for work-related materials * Ability to work outdoors and be efficient in all weather conditions * Ability to work on your feet in a fast-paced, physically active environment * Must be able to work in an environment with varying noise levels, including loud sounds from machinery, tools, or high-traffic areas * Use of personal protective equipment (gloves, eyewear, etc.. ) as required * Flexibility to work non-traditional hours, including evenings and weekends, as business needs or emergencies arise This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities. Spotless Brands and its subsidiaries comply with federal and state disability laws and make reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or recruitment process, please contact the Human Resources department and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Human Resources team will respond to your email promptly. Spotless Brands and its affiliate brands are Equal Employment Opportunity (EEO) employers. Spotless Brands invites all qualified interested applicants to apply for career opportunities. It is the policy of the company to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status or any other protected group status as defined by and subject to applicable federal, state and local laws. We use E- Verify to check employment eligibility: ****************************************************************************************** and ***********************************************************************************************

Have you ever enjoyed Arnold, Brownberry or Oroweat bread? A Thomas' English muffin or bagel? Or perhaps snacked on a Sara Lee, Entenmann's or Marinela cake or donut? If the answer is yes, then you know Bimbo Bakeries USA! More than 20,000 associates in bakeries, sales centers, offices and on sales routes work to ensure our consumers have the freshest products at every meal. In addition to competitive pay and benefits, we provide a safe and inclusive work environment that appreciates diversity, promotes development and allows our associates to be their authentic selves. #LI-VB1 Come join the largest baking company in the world and our family of 20,000 associates nationwide! Top Reasons to Work at Bimbo Bakeries USA: Salary Range: $102,000- $142,800 Annual Bonus Eligibility Comprehensive Benefits Package Paid Time Off 401k & Company Match We are considering applicants that are located in the West Coast within the current Region coverage. Position Summary: As a Customer Executive for Bimbo Bakehouse Foodservice, you will be accountable for the effective management of the foodservice business in the West market covering approximately fourteen states. The key objective of this position is to grow fresh and frozen foodservice sales within foodservice distribution houses and regional operators, including, but not limited to: Multi Unit Chains, Large Independent Operator Accounts while managing and achieving budget targets. Key Job Responsibilities: * Achieving sales budget by selling foodservice bakery products into broadline distributors and operators. * Develop in-depth knowledge of key customers, competitors, and brokers in the Region. o Currently Region includes WA, OR, CA, NM, NV, MT AZ, CO, ID, UT, ND, SD, AK, WY and HI. * Daily Management and Development of the broker network. o Currently the Region has 6 Independent Brokerage houses with approximately $17 million is annual sales. * Manage and lead new bread line project for the West for new segment and market. o Will require heavy travel throughout the region as project is deployed. * Exceed sales targets and meet expectations of key accounts while maintaining strong relationships. * Attend food shows, conduct broker training, product cuttings and business reviews. * Manages and negotiates pricing and trade expenditure with customers. * CRM and Trade Management Platforms use. * Additional duties as assigned. Key Job Responsibilities: * Strategic, independent, analytical thinker with the ability to make decisions and execute tactical plans. * Must possess strong driven self-motivation skills. * Strong presentation skills, excellent verbal and written skills. * Excellent follow-up skills. * Proven track record with growth. Leadership Competencies: * Adapts approach and attitude in real time, according to the changing demands of different situations. * Creates a climate where people are motivated to do their best to help the organization achieve its objectives. * Holds self and others accountable to meet commitments. * Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Education and Work History: * Bachelor's degree in business management and/or Marketing or Sales required. * Minimum of 5 years' experience with foodservice sales, broker network or distributor sales. Bakery or snack category experience a plus. * Strong sales budget management and financial awareness * Travel required up to 75%. * Very strong computer skills with Microsoft office, Excel, CRM, Blacksmith, PowerPoint. Well versed in Excel, i.e., pivot tables and reporting. The physical and mental demands described in each job posting are representative of those that must be met by an associate to successfully perform the essential functions of each job. Reasonable accommodations may be requested to enable qualified individuals with disabilities to perform the essential functions of each job. Bimbo Bakeries USA is an equal opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, any other classification protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00

Tony's Market Job Description Title Meat Customer Service Department(s) Meat Department Reports to Meat Department Manager Job summary Responsible for offering extraordinary customer service to all customers. Summary of essential job functions Immediately greet all customers and ensure extraordinary customer service. Provide extraordinary service by responding to customer inquiries, fulfilling special requests via special orders or requesting transfers and effectively resolving complaints. Solicit sale of new or additional services or products by educating customers and offering suggestions. Take customers' orders and write ordered items on tickets. Prepare food using recipes or following directions. Wrap items according to Tony's standards. Label items sold using scales or other pricing methods. Review orders for completeness, if out of stock, contact Department Manager to place special order or contact other stores to check for availability. Fulfill special orders and requests utilizing all tools provided. Replenish foods in demos and display cases. Abide by safety, health and security rules. Complete specials projects and other duties as assigned Regular and consistent attendance is essential for this position. Standard job functions Upholds the 7 guiding principles of the company Support goals and vision of General Manager Consistently presents a professional personal image and uphold the company's uniform policy Maintain safe, clean and well-organized working and shopping environment Comply with all regulatory rules and regulations including HACCP, OSHA, Dept. of Labor, Weights and Measures and local food and sanitation laws. Ability to work a flexible schedule including evenings, holidays and weekends Knowledge, skills and abilities required Strong interpersonal and verbal communication skills Ability to multitask and use organizational skills

Description: Help create the ultimate Rockies Ranch experience! Now hiring for Onsite, Full-time Year-round Position! Do you have a passion for selling an unforgettable experience? Our reservationists talk to people all over the world to plan an incomparable trip to C Lazy U Ranch. This is a Full-time, Year-round position with benefits and commission eligibility after introductory period. Join a legacy 107 years in the making! C Lazy U Ranch, one of America's top guest ranches, is hiring for the 2026 summer season in beautiful Granby, Colorado. We pride ourselves on delivering exceptional service that sets us apart. To maintain this standard, we seek enthusiastic, service-oriented professionals with strong communication skills who go above and beyond to create unforgettable guest experiences. We offer below-market housing and three complimentary meals daily. Spend your summer in the Rockies-apply today! Working Environment: Working Ranch & Guest Hospitality OBJECTIVE: The Reservations agent is responsible for answering phone calls and emails, booking reservations, and daily reporting. Must have strong communications skills, both oral and written, and knowledge of the ranch to assist in answering guest questions and to book reservations. Will at all times provide exceptional customer service and live by our “Five Spur Service Standards”. ESSENTIAL DUTIES AND RESPONSIBILITIES: Work with Opera Property Management System, Track HS CRM and Microsoft office products to field guest inquiries via phone and email. Operate within the policies and procedures set forth for the reservation department and the ranch. Represent the ranch by being friendly and knowledgeable to both guests and staff. Know all cabins/rooms layouts, amenities, and location. Check availability, offer alternatives if needed, and quote rates for potential guests. Answer any/all questions relating to a stay at the ranch: activities, programming, stay minimums, transportation, etc. Book reservations efficiently to maximize room revenue. Provide reservation documentation to guests as needed such as confirmations, deposit requests and reminders, etc. Participate in weekly department meetings to discuss events and specials, promotions, marketing, revenue management, group bookings and future planning. Monitor guest numbers for certain time periods to avoid exceeding capacity. Provide daily reporting to double-check work and ensure all reservations are entered correctly. Enter rebooking's and follow up on rebooking requests as necessary. Maintain wait list as needed, reaching out as space becomes available. NON-ESSENTIAL DUTIES AND RESPONSIBILITIES: Performs all related duties as assigned. Requirements: QUALIFICATION REQUIREMENTS: High School Diploma or equivalent Minimum 1 year experience and/or training in reservations or hospitality industry. Candidates with a strong sales background in non-hospitality-related fields will be considered. Must demonstrate exceptional verbal and written communication skills and possess excellent telephone etiquette. Proven ability to overcome objections, offer alternatives and close the sale. Internally motivated; works well and achieves results with little or no supervision. Manages stress, maintains focus and positive attitude amidst change or under pressure. Works well in a team environment. Experience with Windows Operating Systems, Microsoft Office Products, and Internet based programs and applications. Experience with Opera or similar reservations or CRM systems a plus. PHYSICAL REQUIREMENTS: Must be able to sit for prolonged periods of time. Must be able to reach, pull, lift, bend. This is an overview of the scope of responsibilities for the Reservations Agent position and is not intended to be an inclusive list of tasks and expectations. Employees are held accountable for all duties of this job. I further understand that this Job Description does not constitute a written or implied contract of employment and that the company reserves the right to revise and change duties as the need arises.

Are you passionate about exceptional customer service? M and M is seeking a Client Services Dispatcher to be the friendly, professional voice for our customers. In this role, you'll manage inbound and outbound calls, schedule and dispatch service appointments, and ensure every client feels heard, respected, and confident in choosing MandM. If you thrive in a fast-paced environment and enjoy problem-solving while creating smooth, stress-free experiences for homeowners, this role is for you. Key Responsibilities Serve as the primary point of contact for residential HVAC and plumbing clients via high-volume inbound and outbound calls Schedule, coordinate, and dispatch service appointments with a strong focus on urgency, efficiency, and customer satisfaction Quickly assess customer needs, identify service requests or concerns, and provide clear, confident solutions De-escalate customer concerns with professionalism, empathy, and a solutions-based mindset Maximize booking opportunities by confidently communicating service options and converting calls into scheduled appointments Maintain accurate, detailed records of all customer interactions in ServiceTitan while multitasking calls and system updates Collaborate closely with technicians and internal teams to ensure timely arrivals and seamless service delivery Meet or exceed performance metrics while maintaining high-quality calls and following established call flows and scripts Continuously expand knowledge of MandM's services, memberships, and offerings to better serve customers What we're looking for: 2-4 years of call center, dispatch, or customer service experience (service-based industry preferred) Previous HVAC, plumbing, or home services experience is a strong plus Excellent phone presence with the ability to build rapport quickly and professionally Strong multitasking and time-management skills in a high-volume, fast-paced environment Confident decision-making skills with sound judgment and attention to detail Ability to talk and type simultaneously; minimum typing speed of 45 WPM Proficiency in Microsoft Office Benefits Great pay, great team Medical/Dental/Vision Health Savings Account 401k with 50% company match Paid holidays and sick days Work for a company that values the employees #MNMP Pay Range$21-$26 USD About M and M: M and M Heating, Cooling, Plumbing and Electrical, has been servicing the Longmont, Colorado and surrounding communities since 1998. We are a family-owned and operated business where providing excellent service to our customers is a must. With many years of experience in the HVAC field, talented employees and a world class training program, we are the premier destination those seeking a career in HVAC and Plumbing. We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Privacy Policy

Make a Difference in Healthcare: Join FreedomCare in Colorado! Are you passionate about helping others and building a rewarding career in healthcare? We're building a talent pool of strong customer service professionals for FreedomCare Colorado. We're searching for talented and motivated individuals interested in any of the following roles: HomeCare Sales Specialist I: connect and engage with people and start a relationship with those who are interested in having home care support for themselves or a loved one. Intake Specialist I: work closely with Patients and Caregivers to educate them and assist them on the application and enrollment process of our supported programs, with the goal of completing the eligibility process and onboarding them. Onboarding Specialist I: guide our patients and caregivers throughout the onboarding process of joining FreedomCare. This role will require you to conduct virtual or in person orientations. Care Support Specialist I: guide patients and caregivers through their home care journey while ensuring that our patients receive the care they need and feel heard and cared for. Ideal Candidate Will Possess: Customer service skills: Candidates should have excellent customer service skills, including the ability to handle difficult situations, empathize with customers, and solve problems. Ability to manage a high-volume inbound and outbound queue. Passion for providing a high level of customer service, including the ability to show empathy, active listening and patience. Communication skills: Candidates should have excellent verbal and written communication skills and be able to provide empathy and compassion to our patients and caregivers. Soft skills: Candidates should have good listening skills, emotional intelligence, and be able to work well in a team. Problem-solving: Candidates must be able to solve problems and stay calm under pressure. Ability to resolve issues over the telephone with eager customers comfortably, defusing and de-escalating frustrated callers successfully. Time management: Strong time management skills and being able to prioritize tasks. Must be able to meet and exceed expectations. Technology:Computer proficiency required; strong typing skills and ability to leverage technology and resolve customer issues efficiently while notetaking/multitasking. Multitasking: Ability to manage multiple responsibilities at once and manage multiple priorities as you assist our Patient and Caregivers through the process. These are hybrid positions that will require all employees to commute into our FreedomCare Colorado office 3 days per week. Our Colorado office is located in Denver near the Denver Tech Center. **Please be aware that this is a Pipeline Talent Pool requisition. We'll be reaching out to you once we have new job opportunities* Why Join Us? Impact Lives: You'll play a vital role in supporting individuals and their families in need. Growth opportunities: We offer a supportive environment for professional development and advancement. Competitive benefits: Enjoy a comprehensive benefits package including competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities. FreedomCare is a place where your voice matters, your work has meaning, and your career can thrive. About our Company Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We're the largest consumer-directed home care agency in NY State and are continually expanding our areas of focus including operations in other states and tech-based innovations. FreedomCare is currently operating and providing services to patients in NY, PA, MO, IN, GA, CT, CO, AZ, OR and NV. We pride ourselves on our values which drive the level of care that we deliver to our patients: Here For You (An attitude of service, empathy, and availability) Own It (Drive and ownership) Do the Right Thing (High integrity) Be Positive (Great attitude and a can-do positive approach to challenges) At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics. Review all current available job opportunities here: Jobs - Freedom Care #INDHV At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $20.00 and $24.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications. Compensation Range$18-$22 USD