Customer Service Specialist
Customer service advisor job in Buckeye, AZ
Insight Global is seeking a customer-focused and solutions-driven Client Service Specialist to support client operations at a newly opened 1 million square foot warehouse. As a key liaison between our clients and internal teams, you will play a vital role in ensuring service excellence, resolving issues, and supporting the successful launch and ongoing performance of this high-capacity third-party logistics (3PL) facility.
Required Skills & Experience
2+ years of experience supporting large Fortune 100 clients
Proven ability to investigate and resolve client complaints by identifying root causes, recommending solutions, and ensuring timely follow-up
Skilled in preparing reports and updates for internal leadership and clients as needed
Ability to support operational and administrative tasks as assigned
Experience monitoring and documenting recurring issues to drive process improvements and enhance client satisfaction
Customer Specialist
Customer service advisor job in Scottsdale, AZ
Why work at Adam's Polishes
Are you interested in working at a growing e-commerce/retail business where you can help customers and interact with people? If you love or have an interest in automotives, this would be the perfect job for you!
Adam's Polishes is looking a fulltime Retail Sales Associate to assist in running the daily operations of our Scottsdale retail store. While your primary focus will be assisting and selling to customers in the retail store, you will also be asked to answer phone calls and customer emails through our CX platform.
Key Responsibilities:
Assist Walk in Customers
Upsell customer purchases to increase average order value
Answer customer phone calls
Provide world class customer service
Answer emails in a professional manner
Assist customers with product recommendations (basic detailing knowledge)
Problem-solve order issues
Restock retail showroom
Manage cash box
Operate POS checkout systems
Complete basic Excel spreadsheets
Requirements:
Ability to stand for long periods of time
Ability to lift 50 lbs.
Positive Attitude
High School Diploma or GED required
Ability to schedule detailing service
Must be available to work weekends and events
Must be able to adapt to change
Excellent communications skills including both verbal and written
Must have a reliable form of transportation
Must be located in Arizona
Detailing experience is preferred
Ability to schedule detailing services
1-2 years Retail Sales experience
Shift:
8 hour shift
Day shift
Store Hours: Mon - Fri 9:00AM - 6:00PM; Sat and Sun 9:00AM - 4:00PM
This is a full-time position, working 40 hours per week. Additional work time may be required on as-needed basis.
Pay Range: $19-20/hour
Our Competitive Benefits Package Includes:
401(k) Plan with Company Match
Comprehensive Health Coverage: Medical, Dental, and Vision Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Life Insurance
Employee Assistance Program
Generous Paid Time Off
& Paid Holidays!
Customer Service Rep - Starting Immediately Tempe AZ!
Customer service advisor job in Phoenix, AZ
Vaco Phoenix is partnering with a client in Tempe, AZ who has an immediate need for multiple Customer Service Representatives to join their growing team. The ideal candidates will have at least one year of call center experience and strong data entry skills.
These are contract-to-hire opportunities offering up to $25 per hour, and the positions are 100% onsite. The roles are set to start next week, so don't miss this chance to join a dynamic and expanding organization!
Responsibilities:
* Manage a high volume of inbound and outbound calls, ensuring efficient communication with customers.
* Maintain strong knowledge of company products and services to provide accurate information and support.
* Respond promptly to customer inquiries via phone, email, and online channels.
* Resolve customer issues with professionalism and a focus on satisfaction.
* Assist users with navigating the system and completing their orders.
* Accurately document customer interactions and feedback for future reference and improvement.
Qualifications:
Call Center Support- 1 year of experience
Data Entry- 1 year of experience
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.
Customer Accounts Advisor
Customer service advisor job in Peoria, AZ
The salary range for this role is $16.25 to $17.00 per hour*.
is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.
Customer Service Representative / Entry Level
Customer service advisor job in Phoenix, AZ
No experience required. We are looking for individuals who desire a leadership role leading a team of self-driven individuals to attain certain goals. This entry-level position offers structured systems and processes to guarantee success in a lucrative career. Candidates should be eager to move up quickly into management and must possess a strong work ethic and willingness to learn.Responsibilities
Maintain knowledge of new products
Develop and maintain strong relationships with clients
Prioritize and multitask effectively
Communicate excellently in both written and verbal forms
Solicit for new business via telephone, networking, and other lead sources
Establish personal and business goals
Support team building efforts
Work independently and collaboratively with a team
Demonstrate a positive and professional demeanor
Utilize a laptop computer with Windows Operating system
Maintain and services existing clients
Requirements
Driver License
Authorized to work in US
Weekdays
Benefits
Retirement Benefits
Salary: $84,000.00 per year
Licensed Insurance Customer Service
Customer service advisor job in Surprise, AZ
Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member.
We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
What we provide
Base salary (depending on experience)
Paid vacation
401k with 3 % employer match
Valuable experience
Growth potential/Opportunity for advancement within my office
Schedule: 40/hour workweek; 8:30 - 5:00 p.m. Monday - Friday (45 min. lunch). No late nights or weekends.
Requirements
Property & Casualty license (required)
Life and Health license (required)
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
Customer Retention Representative
Customer service advisor job in Phoenix, AZ
Your Career at Cox From the valued customers we connect through our innovative communications services, to the employees we unite through exciting career opportunities, Cox is all about bringing people together and enhancing their lives.
Cox is known for its pioneering efforts in cable, telephone and commercial services, industry-leading customer care, and its outstanding workplaces. We are always looking for talented professionals to join our team! Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment.
Cox is an equal employment opportunity employer, disabled/protected/veteran and a wholly owned subsidiary of Cox Enterprises. Learn more at: ********************
Statement to ALL Third Party Agencies and Similar Organizations: Cox Communications accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox Communications employees, or send to any Cox Communications facility. Cox Communications is not responsible for any fees or charges associated with unsolicited resumes.
Job Description
As a Customer Retention Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative of the Cox brand. The Customer Retention Representative is part of a supportive, service-oriented team that:
• Responds to call center customer retention calls for all Cox residential services and product lines.
• Identifies and resolves customer issues.
• Exercises creative negotiation skills to motivate customers to continue using Cox services.
• Offers additional or upgraded services, while providing a quality customer experience.
• Lives the Cox Values, by demonstrating an approach towards people and work that is consistent with the overall values of the company.
Unleash your potential with Cox Communications as a Customer Retention Representative, where you'll be enhancing the lives of our customers and your career.
Primary Responsibilities and Essential Functions
• Receive inbound retention calls from current customers, for sales and revenue generation, in a high-intensity call center environment.
• Utilize proactive persuasive/retention skills to turn requests for disconnection or downgrade into sales and save opportunities by identifying customer needs.
• Achieve monthly key performance metrics, call and order entry productivity standards, and call quality performance through utilization of persuasive skills, defined call flow structure, and adherence to provided schedule.
• Educate customers on active product features, service offerings, billing, charges, and product value.
• Understand and promote current marketing campaigns in order to sell to or save customers accurately and effectively.
• Increase revenue through up-selling and cross-selling video, HSI, wireless, and telephony services to existing customers.
• Research and review competitive pricing and service offerings in order to provide competitive price and product comparisons based on customer needs.
• Responsible for utilizing multiple customer databases to access, change or input account information for customers.
• Provide outstanding customer service, troubleshoot and resolve service and minor technical problems for customers by asking appropriate questions.
• Creatively negotiate pricing and bundling by making offers of credits and/or discounts according to Company guidelines.
• Complete installation, disconnect, transfer and seasonal downgrade orders and update customer accounts utilizing customer record database.
• Other duties as assigned.
Qualifications
Minimum
• HS diploma, GED, or relevant work experience.
• Effective communication skills.
• Excellent computer skills.
• Demonstrated ability to multi-task.
• Excellent interpersonal skills to work effectively with teams throughout organization.
• Excellent ability to pursuade others through indirect influence.
• Demonstrated ability to seek out and seize opportunities and take initiative with little or no direction.
• Demonstrated ability to establish collaborative customer relationships in a fast-paced environment.
• Demonstrated capacity to thrive in a high-change, often ambiguous business environment.
• Eligibility to work in the United States.
Preferred
• Experience in telecommunications industry.
Additional Information
All your information will be kept confidential according to EEO guidelines.
APPLY AT: ************************************************** (JOB CODE 142435)
Call Center Specialist-Child Abuse And Neglect Hotline
Customer service advisor job in Phoenix, AZ
DEPARTMENT OF CHILD SAFETY
The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona's children through prevention, services, and support.
CALL CENTER SPECIALIST- CHILD ABUSE AND NEGLECT HOTLINE
JOB LOCATION:
This office is located in downtown Phoenix.
POSTING DETAILS:
Current shifts available are 3rd shift only, requires working weekends to support our team during peak demand times. Please note that Monday to Friday positions are not available.
Thursday-Sunday 9:15 PM -7:45AM; Tuesday, Thursday-Saturday 9:15 PM -7:45AM (both shifts with +10% rate differential);
State mandatory hands on training, which is M-F 8:30- 5pm regardless of shift hired for, includes: classroom training, shadowing and mentoring. This hands on training lasts approximately 6 weeks. Once hands on training is successfully completed the new hire will be informed when they can start their permanent shift. Grade 17; Open Until Filled; Applications Reviewed Daily
WHO ARE WE?
At the Arizona Department of Child Safety (“DCS”), we call ourselves "compassioneers" because everything we do is done with a compassionate heart. We work tirelessly to protect children, reunify families, ensure safe living environments and prevent unnecessary trauma. As an agency, we are proud to be a pillar of strength for our communities, and proud to do work each day that makes an impact on the world around us every day.
Becoming a Hotline Specialist can be a life-changing event! If you have a passion to help children in need, DCS is the place for you.
Together we can make a difference through service!
Step Increases
Hotline Specialists are eligible for incremental pay increases as follows:
Upon successful completion of the Arizona Department of Child Safety, 22 week CORE training program $22.59/hour
One year of Arizona Department of Child Safety Specialist service $24.11/hour
Two years of Arizona Department of Child Safety Specialist service $25.96/hour
Three years of Arizona Department of Child Safety Specialist service $27.66/hour
If you're good at what you do, you can work anywhere. If you're the best at what you do, come work at DCS!
WHAT DOES A CALL CENTER SPECIALIST DO?
The essential job functions for a DCS Specialist - Intake require processing calls and written concerns of alleged child abuse and neglect which include, but are not limited to, the following:
Screen concerns of alleged child abuse and neglect.
Conduct comprehensive phone interviews, information gathering and research.
Determine if concerns meet statutory criteria as a DCS Report for investigation.
Write qualitative narratives.
Perform detailed data entry.
Respond to the needs of the public in a professional manner free of judgment or bias.
Utilize a laptop or desktop computer, the department's computer system, and call center applications.
Adhere to scheduled shift, breaks and lunch times.
Complete all data entry and finalization of work prior to leaving for the day.
Input non-abuse correspondence regarding children currently in the custody of DCS, and other general inquires.
Cross-report criminal offenses to law enforcement; Cross-report to other state or local agencies that have investigative or licensing authority when DCS does not; Cross-report to other state, tribal or county child protection agencies when DCS does not have statutory authority.
When business needs exist, work in excess of 40 hours, which may include days, nights, weekends, and holidays.
WHAT KNOWLEDGE, SKILLS AND ABILITIES ARE HELPFUL?
Knowledge of:
Federal and State child protection laws; normal child development stages; potential effects of cultural differences on parenting; impacts of substance abuse, mental health, domestic violence, and poverty on families; roles and responsibilities of courts, law enforcement, hospitals, schools, mental health agencies, and other entities that serve children and families; physical and behavioral indicators of abuse, and neglect; conflict resolution techniques; statewide community resources; Microsoft Office Suite - Outlook, Word, PowerPoint, and Teams and call center applications.
Skill in:
Active listening; Demonstrating sensitivity to others' needs, perspectives, experiences, and cultures; Making crucial time sensitive decisions independently and with accuracy; Using technology with high proficiency; Typing at least 45 words per minute; Critical thinking and reasoning; Adapting interview techniques based on the caller's needs; Responding calmly and effectively during high stress situations.
Ability to:
Work on-site in a busy call center environment handling emotionally stressful matters; understand DCS policies, procedures, standards, and practices; manage conflicting priorities under time constraints and high workloads; recognize indicators of abuse, and neglect; communicate effectively; perform phone interviews while simultaneously inputting documentation into the department's management information system; be thorough, precise and accurate when completing work; Write clear, intelligible, and professional narratives; and respond to the needs of the public in a professional manner free of judgment or bias.
WHAT ARE THE REQUIREMENTS FOR THE CALL CENTER SPECIALIST?
Bachelor's or Master's degree must be earned from an institution accredited by an agency recognized by the U.S. Department of Education. Applicants that are recommended for hire will be required to provide the awarded/conferred transcripts to confirm the degree. Candidates with degrees from outside the United States must submit a credential evaluation from a recognized evaluation service; one year of social service or behavioral health preferred.
Department of Public Safety Level One Fingerprint Clearance Card
During the first 22 weeks of employment required in person training in Midtown Phoenix involving overnight stays, if necessary, every other week.
Selected candidates must be able to pass a written exam, background investigation and DCS Central Registry check.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
THE STATE OF ARIZONA OFFERS GREAT BENEFITS AND PERKS! WE OFFER:
• Paid sick leave
• Paid annual leave
• Ten paid holidays per calendar year
• Health, dental and vision insurance
• Flexible Spending Account
• Health Savings Account
• Arizona State Retirement System Savings (ASRS)
• Employee and Dependent Life insurance
• Long-term and short-term disability insurance
• Deferred compensation plans
• Wellness incentive program
• Employee discount program for higher education, products and services
• Education Savings - AZ529
• Employee Assistance Program
Bi-Lingual Stipend
DCS offers a Bi-Lingual Stipend to all interested and eligible DCS Employees who successfully complete a language proficiency exam. Qualifying employees will receive a $500 annual stipend paid in equal increments.
For a complete list of benefits provided by The State of Arizona, please visit our benefits page
RETIREMENT:
Positions in this classification participate in the Arizona State Retirement System (ASRS). ASRS participation may begin immediately (if you were a previous member) or upon your 27th week of employment (if you have never been an ASRS member previously).
CONTACT US:
Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting ************ or by email at *************. Requests should be made as early as possible to allow time to arrange the accommodation. Should you have any further questions regarding the interview process you can reach out to a member of our recruitment team at ************ or by email at ********************. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
Customer Retention/Billing Specialist
Customer service advisor job in Phoenix, AZ
Job Description
State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Customer Retention/Billing Specialist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
Greet clients, answer phone calls, respond to emails, and handle client inquiries.
Prepare and process insurance forms, manage client files, and ensure all paperwork is accurately completed and filed.
Enter client information into the agency management system and update records as necessary.
Handle billing inquiries, process payments, follow up on overdue accounts.
Act as a liaison between clients and agents, ensuring clear and effective communications.
QUALIFICATIONS:
Must have Arizona Property and Casualty License
Previous insurance experience preferred (State Farm)
Previous administrative or customer service experience, preferably in an insurance or financial services setting.
Excellent verbal and written communication skills.
Strong organizational skills with the ability to multitask and prioritize tasks effectively.
Friendly and professional demeanor with a strong focus on customer satisfaction.
High level of accuracy in data entry and document preparation.
Ability to work independently, handle client issues, and find effective resolutions.
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
Customer Service
Customer service advisor job in Phoenix, AZ
JOB TITLE: Sales Representative/Counter sales
EMPLOYER: AutoFit Inc.
DEPARTMENT: Sales
REPORTS TO: Sales Manager
We are seeking a motivated individual to join our team as a Counter Sales representative. The ideal candidate will be responsible for providing exceptional customer service and building strong client relationships. Key responsibilities include but not limited to:
positive experience to all customers
Maintaining existing customers
Clearly communicating info about our products, services, and policies
Staying up-to-date with knowledge of auto body parts and related product information
excellent communication skills
Perform other related duties as assigned by management
Qualifications:
High School Diploma or GED equivalent required
Bilingual in English and Spanish
Customer service experience required
Prior automotive experience preferred
Excellent written and verbal communication skills
Proficiency in Microsoft Office
JOB TYPE:
Full-time
SCHEDULE:
Store Hours: Monday-Friday 8 am - 5 pm, Saturday 8 am - 4 pm
Require working some Saturdays
PAY:
Hourly wage + commission and bonus
BENEFITS
Health insurance
Vision insurance
Accident Emergency Treatment Benefit
PTO, sick days, and vacation days
Auto-ApplyCustomer Service Advisor, Card Payment - Start Date 1/5/26
Customer service advisor job in Phoenix, AZ
Upgrade helps customers move in the right direction with affordable and responsible financial products. Since 2017, we've helped over 7.5 million customers access over $42 billion in consumer credit. With a relentless focus on improving our customers' financial well-being, we build products that put more money in their pocket and support their journey toward a better financial future. We're backed by some of the most prominent technology investors and were most recently valued at $7.3B.
We're consistently recognized for our collaborative and inclusive culture. Most recently, we were named one of the World's Top Fintech Companies by CNBC, Best Places to Work by Built In, Best Places to Work by the San Francisco Business Times, America's Greatest Workplaces by Newsweek, Best Startup Employer by Forbes, and Healthiest Employers by Phoenix Business Journal.
We're looking for new team members who get excited about designing and delivering new and better products. Come join us and help build a better financial future for millions of people.
About the Role:
As a Customer Service Advisor, Card Payment you will engage with our customers by phone and email providing the best in class service related to current status of accounts, payments and other concerns. You will be encouraged to collaborate with management and team members to accurately and efficiently assist our customers.
Pay: $21.00/hour
* Shift Availability:
* Monday - Friday: 6:00am - 3:00pm
* Monday - Friday: 9:00am - 6:00pm
What You'll Do:
* Interact with customers to answer questions, provide assistance, and process requests by phone and email
* Answer incoming customer calls regarding billing issues, service questions and general concerns
* Provide thorough and accurate documentation to customer accounts across our communication channels
* Identify areas of opportunity for optimizing results and improve customer satisfaction
* Contribute to the improvement of training and development on a daily basis
* Service accounts by investigating problems and finding resolutions to help overcome customer objections about payments while working towards solutions that best fit their needs
* Create a positive customer experience #customerserviceninja
* Maintain superior quality assurance results
* Come to work with a positive outlook contributing to Upgrade's already enjoyable environment
Nice to Have:
* 2+ years of customer service experience required
* 1+ years of experience in loan servicing and/or payment processing
* High School Diploma or equivalent required, Bachelor's or Associate's degree preferred
* Working knowledge and experience with FDCPA and FCRA regulations
* Excellent written and verbal communication
* Strong analytical and problem solving skills
* Demonstrated ability to multi-task and work in a fast-paced environment
* Flexibility and ability to adapt to business needs
* Capability of gaining customer loyalty through listening, relationship building, professionalism, and persuasive communication skills
* Team oriented mindset #goteam
* Proficient in Microsoft Cloud based products and Google Workplace
What We Offer You:
* Great open office space
* Paid time off (PTO)
* 401K matching
* Comprehensive benefits package: Medical, dental, vision, life insurance & disability
* Conveniently located in the heart of Downtown Phoenix close to light rail and public transportation
* Paid parking or platinum pass
* New Hire Training Program
* Wellness Incentive Program
* Kitchen fully stocked with snacks and beverages
#LI-Onsite
For California residents: Upgrade's California Notice at Collection and Privacy Policy describes our practices regarding the collection, use, and disclosure of the personal information of job applicants.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Upgrade does not accept unsolicited resumes from staffing agencies, search firms, or any third parties. Any resume submitted to any employee of Upgrade without a prior written agreement in place will be considered the property of Upgrade, and Upgrade will not be obligated to pay any referral or placement fee. Agencies must obtain advance written approval from Upgrade's Talent Acquisition department to submit resumes and only in conjunction with a valid, fully executed agreement. English is required for all positions, as it involves interacting with staff at Upgrade's offices worldwide.
Auto-ApplyCustomer Service Advisor - Express
Customer service advisor job in Phoenix, AZ
JOB TITLE: Customer Service Advisor FLSA STATUS: Non-Exempt JOB STATUS: Full Time or Part Time REPORTS TO: Site Manager, Assistant Site Manager, or Lube Manager (varies based on business need) DIRECT/ INDIRECT REPORTS: None
The Customer Service Advisor (CSA) at Spotless Brands is the first point of contact for guests and plays a critical role in delivering a best-in-class customer experience. This position is ideal for sales- and service-oriented individuals who thrive in fast-paced environments, enjoy connecting with people, and are passionate about helping customers choose services that best meet their needs. The Customer Service Advisor will engage directly with customers at car wash and/or lube center entry points such as at the kiosk to educate customers on available services, overcome objections, and drive membership and package sales.
Essential Functions (Other Duties as Assigned)
* Greet every customer with enthusiasm and a warm, welcoming attitude at the point of entry (kiosk, tunnel entrance, or other customer touchpoints)
* Identify customer needs through open-ended questions and active listening
* Educate customers on available wash and detail packages, highlighting features, benefits, and value
* Educate customers on available lube/ car preventative maintenance packages, highlighting features, benefits, and value (select lube center locations only)
* Promote and sell memberships, including Fast Pass and Unlimited programs
* Present and explain current promotions and incentives to encourage additional purchases
* Assist customers with payment transactions at the kiosk and answer general inquiries
* Overcome objections with professionalism and empathy to guide customers to the best solutions
* Maintain a clean, safe, and organized work area, and report any safety or maintenance concerns
* Collaborate with site team members to ensure smooth and efficient site operations including all necessary duties- varies by business needs
* Performs routine cleaning and maintenance tasks including but not limited to pit cleaning, vacuum bag/ station cleaning, tunnel upkeep, dumpster cleaning, and removal of debris, to ensure a safe, clean, and operational car wash environment
* Performs duties as assigned, including operational and cleaning tasks that support site, shop, or store upkeep
* Perform other duties as assigned to support the team and site performance
Education and Experience
* High School Diploma or equivalent preferred, not required
* Prior customer service or sale experience preferred, not required
* Must be able to successfully pass a background check in accordance with company policies and applicable laws
* Must be at least 16 years of age (or older where required by law or safety regulations)
* Valid driver's license preferred (may be required depending on location and responsibilities)
Knowledge, Skills, and Abilities
Knowledge
* Basic understanding of customer service principles and practices
* Familiarity with point-of-sale systems
* Awareness of Spotless Brands' wash services, detain offerings, and membership options
* General knowledge of company policies and operational procedures
Skills
* Excellent communication skills, including active listening and clear, persuasive speaking skills
* Strong customer service and people skills; ability to build rapport quickly
* Sales-minded with the ability to highlight value and drive conversions
* Effective organizational and time management skills
* Ability to multitask in a fast-paced, customer-facing environment
Abilities
* Ability to work independently while remaining team focused
* Ability to remain calm and professional under pressure or high-volume periods
* Ability to adapt communication style to meet different customer needs and personalities
* Ability to operate or learn to operate point-of-sale and kiosk systems
* Physical ability to stand for extended periods, interact with customers outdoors, and perform routine site tasks
* Ability to work flexible hours, including evenings, weekends, and holidays
Physical Requirements
* Ability to walk, stand, and move, often uneven, moving and/ or wet surfaces through site for several hours at a time
* Ability to stoop, crouch, bend frequently, and constantly using fingers, hands, and arms including occasional ascending and descending a ladder
* Ability to twist, carry, reach, push, and pull frequently
* Ability to lift and carry 50 pounds without assistance for work-related materials
* Ability to work outdoors and be efficient in all weather conditions
* Ability to work on your feet in a fast-paced, physically active environment
* Must be able to work in an environment with varying noise levels, including loud sounds from machinery, tools, or high-traffic areas
* Use of personal protective equipment (gloves, eyewear, etc.. ) as required
* Flexibility to work non-traditional hours, including evenings and weekends, as business needs or emergencies arise
This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities.
Spotless Brands and its subsidiaries comply with federal and state disability laws and make reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or recruitment process, please contact the Human Resources department and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Human Resources team will respond to your email promptly.
Spotless Brands and its affiliate brands are Equal Employment Opportunity (EEO) employers. Spotless Brands invites all qualified interested applicants to apply for career opportunities. It is the policy of the company to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status or any other protected group status as defined by and subject to applicable federal, state and local laws. We use E- Verify to check employment eligibility: ****************************************************************************************** and ***********************************************************************************************
Customer Success Executive
Customer service advisor job in Scottsdale, AZ
About US ( ********************************* | Mobile: ios.markate.com | android.markate.com Markate.com is a cloud based CRM business owners app which also includes Field Service Management, Sales & Marketing Automation We are located in Scottsdale Kierland area and rated us one of fast-growing companies in the Phoenix valley.
Job Description
Job Details:
• Competitive, goal oriented with the ability to think strategically and operate within a fast-pace growing business
• Enthusiastic and creative leader with the ability to inspire others
• Strategic, consultative thinker able to focus on innovative, measurable solutions
• Experience establishing, tracking and reporting customer metrics across the organization
• Superior communication skills with small and large audiences
• Competitive, goal oriented with the ability to think strategically and operate in a scaling business
• Understanding of the current national, regional and local emerging market trends, the regulatory environment, and the impact to the Healthcare industry, and to prospects and customers
• Persuasive communication style with an ability to communicate clearly and effectively via phone, internet, and in person
Good to have
Experience preparing marketing, user guide onboarding documentation/videos
Make online videos for user learning
Qualifications
3-5 years of strategic business development/customer Management experience in CRM platform
• Persuasive communication style with an ability to communicate clearly and effectively via phone, internet, and in person
Additional Information
All your information will be kept confidential according to EEO guidelines.
Associate Customer Service Representative Auto Division
Customer service advisor job in Chandler, AZ
About this role:
Wells Fargo is seeking Associate Customer Service Representatives to join our Auto team in Chandler, AZ. This team is part of our Consumer Lending business, empowering millions of customers to achieve their dreams every day. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
In this role, you will:
Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services in a fast-paced, high-volume environment
Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
Regularly receive direction from supervisor and escalate questions and issues to more senior employees
Interact with immediate team, as well as internal and external customers
Fulfill additional duties upon request
Required Qualifications:
6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Call center customer service experience in the financial services industry
Prior work exposure within auto operations
Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues
Ability to execute in a fast paced, high demand, metric driven call center environment
Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy
Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information
Knowledge, understanding and experience of internet, mobile, and social media technology
Bilingual speaking, reading, and writing proficiency in Spanish/English is a plus
Job Expectations:
Must be able to attend full duration of required training period
Ability to work additional hours as needed
Must work on-site at the location posted
Training Schedule:
Training hours are Monday through Friday, from 7:00 AM to 4:00 PM
Training is expected to be 6 weeks, but may vary
Training will be held onsite at the posted work location: 2850 S Price Rd - Building E - Chandler, AZ 85286
Work Schedule:
Hybrid work schedule with alternate weeks in-office
Department hours are Monday through Friday, from 7:00 AM to 9:00 PM
Specific work hours will be assigned prior to the end of training
Rotating Saturday shift, from 7:00 AM to 4:30 PM
Shift pay differential may apply
Posted Location:
2850 S Price Rd Building E - Chandler, AZ 85286
@RWF22
Posting End Date:
12 Dec 2025
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Auto-ApplyAssociate Customer Service Representative - Credit Cards
Customer service advisor job in Phoenix, AZ
About this role: Wells Fargo is seeking an Associate Customer Service Representative in Consumer Lending. Consumer Lending businesses empower millions of customers to achieve their dreams every day. Whether it's buying a home, purchasing a car, funding a significant purchase, or making important daily credit card purchases, Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending; Auto; Cards, Retail and Merchant Services; Personal Lending; Consumer Lending Control; and Consumer Lending Shared Services. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
In this role, you will:
* Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
* Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
* Regularly receive direction from supervisor and escalate questions and issues to more senior employees
* Interact with team on basic information, plus internal or external customers
Required Qualifications:
* 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
* Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues.
* Ability to execute in a fast paced, high demand, metric driven call center environment.
* Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy.
* Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers.
* Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information.
* Knowledge, understanding and experience of internet, mobile, and social media technology.
Job Expectations:
* Must be able to attend full duration of required classroom training period
* Ability to work additional hours as needed
* Must work on-site at the location posted
* This position is not eligible for Visa sponsorship
Training Schedule:
* Classroom training will be for 8 weeks, Monday-Friday, 8:30 am - 5:00 pm. Work schedule after classroom training will be provided prior to start date.
* We're open 24 hours, 7 days a week.
* Your regular work schedule will be based on business need and will include working a weekend day and some holidays.
Job Location:
* 2150 W Pinnacle Peak Road, Phoenix, AZ 85027
Posting End Date:
12 Dec 2025
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Service Dispatcher
Customer service advisor job in Chandler, AZ
As a member of the Services team in Operations, the Service Coordinator/Dispatcher functions as the first line of support for Premise One clients, working within the Service team as a responder, resource planner, and communicator who brokers assistance for various clients in multiple US time zones. This position requires a general understanding of the troubleshooting, service, and repair of surveillance, access control, and audio/visual systems and associated technologies, or similar experience with service dispatch in other technical fields.Primary Duties include:
Functions as a first-line responder for service teams, receiving and triaging service tickets from internal and external clients through calls, emails, or Company ticket systems.
Planning and organizing of Service Technician and/or Engineering visits to sites within challenging service level agreements (SLAs) requirements.
Deployment of resources to sites or engaging with Service or Engineering teams for remote troubleshooting and resolution.
Proactively manages service tickets and ticket queues, from initial opening to full completion and documentation of work, ensuring customer satisfaction.
Accurately records and logs interactions with clients and/or contractors for each service ticket to enable the information to be easily downloadable for creating reports for management.
Consistent and continual communication with clients ensuring all relevant contacts is kept fully up to date on the status of service tickets.
Communicating with internal resources or local contractors requesting their attendance to site and ensuring they are equipped with all the information to help them to resolve any issue during the first visit.
Managing the update of staff and resource calendars daily
Planning, scheduling, and managing Preventative Maintenance activities for multiple Clients.
Taking part in daily handoff calls for inbound Service Accounts
Weekly Client calls - professionally presenting open ticket reports to clients during weekly client meetings.
Taking part in weekly meetings with your manager to review ongoing service calls.
Present weekly reports and metrics to management providing status updates of all ongoing service calls - in particular, proactively resolving problems ahead of time.
Ensure data integrity is maintained on all tools and systems.
The ability to understand and process service billing requirements.
Other duties as assigned.
Other Duties
Ensure the culture and core values of the company are developed, promoted, and always maintained throughout the Company.
Continuously review current processes and practices with the aim of increasing efficiency and customer service.
Ensure effective communication between internal and external stakeholders.
Establish and maintain metrics to enable continuous improvements and efficiency gains.
To attend site meetings as required, representing the company in an effective and professional manner.
Take part and sometimes lead initiatives that will enhance company performance.
Such other duties as the management may from time to time reasonably require.
Qualifications
Desirable: previous work in low voltage security services or similar technical service dispatch role
Beneficial if you have technical experience/knowledge of a security integration environment.
Excellent customer service skills with the demonstrable ability to write and speak English using proper business grammar.
Excellent PC skills, Microsoft Office, Outlook, and Excel
Experience with high-volume digital ticket or work order systems
Strong communication/organizational skills
Ability to handle multiple priorities with maximum results.
Requirements:
Must be willing to work overtime as required by construction/service schedules.
On-Call capable for support of 24/7 Client SLAs and/or Emergencies
Must be willing to travel up to 20% locally in base city.
Computer literate and competent communicator
Ability to handle physical workload and lift and carry 50 lbs.
Ability to walk, sit, and stand for long periods of time.
Must have a clean driving record and current Driver's license.
Interaction with Others: Must be able to follow Company policies; receive directions from others; work effectively with co-workers in a constructive and positive manner; listen to and objectively consider ideas and suggestions for improvement; keep others informed of work progress, deadlines, or other pertinent issues; address problems constructively to find acceptable solutions; keep commitments; and always respect the diversity of the Company's work force in actions, words and deeds.
Experience: 1+ year of related experience and/or training desired.
Language Skills: Ability to read and interpret documents, write correspondence, and communicate effectively with others and third parties, preferably, and sometimes exclusively, in English.
Mathematical Skills: Competent ability to add, subtract, multiply and divide using whole numbers, common fractions, and decimals. Competent ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability: Competent ability to define problems, collect data, establish facts, and draw valid conclusions in situations where only limited standardizations exists.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; risk of electrical shock; and vibration. The noise level in the work environment is sometimes loud.
Safety: This position is deemed safety-sensitive and drug-free. Anyone considered for this position must adhere to the company's safety policies, manuals, and other documents, including safety-related materials promulgated or required under applicable federal or state law.
Auto-ApplyReservations Agent
Customer service advisor job in Paradise Valley, AZ
This position contributes to the success of Sanctuary by maximizing rate and occupancy while maintaining the highest level of guest service standards with a focus on our superior standards, which displays a sense of pride in the Sanctuary Mission, Vision and Values
JOB FUNCTIONS
Note: the following duties and responsibilities are not all-inclusive.
* Ensures reservation calls are answered in a professional and timely manner.
* Maximizes every opportunity to increase conversion by closing the sale.
* Follows through on reservation calls with confirmations letters and brochure requests.
* Promotes seasonal packages and promotions.
* Applies NAVIS reservation sales concepts and strategies to maintain compliance of lead management.
* Accurately tracks reservation calls utilizing NAVIS call center software and daily phone sheets.
* Ensures reservation details including special requests are accurately entered into the property management system.
* Maintains accurate and updated guest profile information.
* Works closely with various departments to maximize guest satisfaction.
* Applies knowledge of resort product, services, and facilities.
* Adheres to strict communication standards at all times due to constant phone contact.
* Performs additional duties as requested by the management team.
JOB REQUIREMENTS
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
* Good telephone voice and excellent/professional communication skills required.
* Ability to maintain a pleasant disposition and work efficiently in a high stress work environment.
* Must be an individual who is detailed and sales oriented.
* Will be cross-trained in different aspects of position and must be easily adaptable to shifting of workloads and specific tasks as operational needs dictate.
* Solid interpersonal skills and a positive attitude is a must.
* Due to constant phone contact must have good hearing/speaking ability to respond to guest needs quickly.
QUALIFICATIONS
Education
High School Diploma/G.E.D. Equivalent
Related Work Experience
Hotel/resort reservation or front desk experience preferred.
Customer service & sales experience preferred.
Computer experience required.
Agent | Receptionist - Restaurant Reservations PM
Customer service advisor job in Scottsdale, AZ
The Fairmont Scottsdale Princess is Arizona's largest and longest running AAA Five Diamond hotel, and we want you to help us stay iconic. The Princess offers luxury and world class hospitality with 750 guestrooms, more than 300,000 square feet of meeting space, four award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. Be a part of events like the WM Phoenix Open, Easter at the Princess, Summer at the Princess and Christmas at the Princess. The hotel features great benefits like PTO, matching retirement, travel discounts and more. This place really has it all - except for you!
What's in it for you:
Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
Free meals at our on-site employee restaurant
Learning programs through our Academies designed to sharpen your skills
Great Medical and Dental benefits, including two employer-funded medical plans, meaning $0 premium if you enroll in the employee-only tier!401K, Direct Deposit etc.
Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!
Job Description
You are the beginning of an exceptional guest experience. As a Restaurant Reservations Coordinator at the Fairmont Scottsdale Princess, you will make our guests feel welcome and reflect the exceptional dining experience to come when they arrive!
Answering multi-line phone system and provide guests information on resort and activities
Consistently offer exceptional, friendly and engaging service
Ensure the best selection for the guest and ensure revenue is maximized through suggestive selling techniques
Recommend property dining outlets and assist guests with information and special requests
Book restaurant reservation requests
Facilitate taking guest room delivery orders
Accurately input data into proper systems
Acquire extensive knowledge of the premises
Communicate in a clear and effective manner
Qualifications
Ability to speak with a smile
Guest focused personality is essential; experience is an asset
Aptitude in resolving issues with a customer-focused orientation
Proficiency in English; multilingual is a plus
Excellent communication skills
Polite and confident with a great deal of patience
Ability in multitasking and time-management
Aptitude in resolving issues with a customer-focused orientation
Experience working with point of sale systems, booking platforms, and Microsoft Office
Familiarity with Microsoft Word, Outlook and Excel preferred
Attention to detail is a must as well as being very organized
Take initiative to complete tasks that need to be done
Additional Information
Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit **************************
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Client Service Specialist
Customer service advisor job in Buckeye, AZ
Required Skills & Experience
-2+ years of previous experience supporting large fortune 100 clients
-Experience Investigating and resolving client complaints by identifying root causes, recommending solutions, and ensuring timely follow-up
-Prepare reports and updates for internal leadership and clients as needed
-Support other operational and administrative tasks as assigned
-Monitor and document recurring issues to drive process improvements and enhance client satisfaction
Job Description
Insight Global is seeking a customer-focused and solutions-driven Client Service Specialist to support client operations at our clients newly opened 1 million square foot warehouse. As a key liaison between our clients and internal teams, you will play a vital role in ensuring service excellence, resolving issues, and supporting the successful launch and ongoing performance of this high-capacity third-party logistics (3PL) facility.
Customer Service Representative / Entry Level Management
Customer service advisor job in Phoenix, AZ
We are looking for individuals who desire a leadership role leading a team of self-driven individuals to attain certain goals. This entry-level position offers structured systems and processes to guarantee success in a lucrative career. Candidates should be eager to move up quickly into management and must possess a strong work ethic and willingness to learn.Responsibilities
Maintain knowledge of new products
Develop and maintain strong relationships with clients
Prioritize and multitask effectively
Communicate excellently in both written and verbal forms
Establish personal and business goals
Support team building efforts
Work independently and collaboratively with a team
Demonstrate a positive and professional demeanor
Maintain and services existing clients
Requirements
Driver License
Authorized to work in US
Weekdays
Benefits
Retirement Benefits
Salary: $75,000.00-$105,000.00 per year