Customer service advisor jobs in Cape Coral, FL - 641 jobs
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Customer Service And Billing
Dispatcher - Window and Door Field Service
Mi Windows and Doors 4.4
Customer service advisor job in Nokomis, FL
Dispatcher - Window and Door Field Service in Venice, FL.
Schedule: Monday thru Friday from 7:30 to 4:00 ;
Compensation Range: $ - $ (depending on experience)
As a Dispatcher - Window and Door Field Service, at PGT Innovation (Part of MITER Brands) you'll play a key role in coordinating service technicians and ensuring timely, efficient, and high-quality service delivery. You'll manage scheduling, communication, and logistics to support our commitment to customer satisfaction and operational excellence.
🏢 Join MITER Brands™ - Where Innovation Meets Craftsmanship. MITER Brands™ is more than a window and door manufacturer-we're shaping the future of residential living. As the powerhouse behind trusted names like Milgard, MI Windows & Doors, and PGTI, we're one of the nation's largest suppliers of vinyl windows and patio doors, with state-of-the-art facilities across the country.
Responsibilities
Receive service requests from processors and determine technician needs.
Scheduling appropriate service techs and coordinate multi-tech jobs.
Open service lists, prioritize older and urgent cases, Logistics Planning Map service locations and communicate availability to customers.
Communicate with techs regarding job outcomes, site issues, and part orders.
Monitor techs' time off, redirected time, and cross-area support.
Request parts, close services, and balance workloads across teams.
Identify root causes and prioritize tasks effectively.
Qualifications
Strong organizational and communication skills
Proficiency with Outlook and scheduling tools
Ability to work independently and collaboratively
Office-Based Frequent sitting, walking, and standing in a typical office setting.
Manual Dexterity Regular use of hands and fingers for office equipment.
Communication Oral and auditory capacity for phone and in-person interactions.
Attendance Consistent daily presence required to maintain service levels.
What We Offer
Our benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse/dependents. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. Below is a list of benefits you will enjoy while working with our company.
- Three comprehensive Medical plan options
Prescription
Dental
Vision
- Company Paid Life Insurance
- Voluntary Life Insurance
- Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance
- Company-paid Short-Term Disability
- Company-paid Long-Term Disability
- Paid time off (PTO) and paid Holidays
- 401k retirement plan with company match
- Employee Assistance Program
- Teladoc
- Legal Insurance
- Identity Theft Protection
- Pet Insurance
- Team Member Discount Program
- Tuition Reimbursement
- Yearly Wellness Clinic
MITER Brands, also known as MI Windows and Doors, Milgard and PGT Industries are an equal-opportunity employer. The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category.
$29k-35k yearly est. 35d ago
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Client Relations Specialist
Eteam 4.6
Customer service advisor job in Fort Myers, FL
Title: Specialist, Research Engagement Services I
Duration: 06 Months
Candidates must have a completed Bachelors Degree for consideration.
Candidates must be flexible enough to work in either of the following shifts based on requirements: 9am-6pm EST or 10am-7pm EST
Overview:
Research Engagement Services (RES) Specialists provide world-class service by engaging directly with clients, prospects and vendors to coordinate requests with Client Research & Advisory Experts. Successful Specialists demonstrate a passion for client service, strong problem-solving skills, and a willingness to learn with a high degree of ambition and drive. In the role of RES Specialist, you will act as a liaison between internal and external Clients and the Client Expert community to problem solve around our clients most pressing technology and business-related questions and problems.
Other duties include: Coordinate with internal and external stakeholders to schedule research interviews.
Serve as primary day-to-day contact for member and prospective companies for research projects.
Ensure that CRM database (Client.com) contains accurate account details, contact information, and notes regarding research interview requests.
Provide research support on a variety of projects.
Maintain project dashboards to provide clear and accurate visibility into project ownership, progress and next steps.
Time management and organizational skills Written and verbal communication skills Analytical mindse
$49k-70k yearly est. 2d ago
Customer Service Insurance Advisor
Happy Halloween
Customer service advisor job in Estero, FL
Responsive recruiter Benefits:
401(k)
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Employee discounts
Health insurance
Paid time off
Parental leave
Training & development
Tuition assistance
Vision insurance
Wellness resources
About Us
At Ted Todd Insurance, we believe exceptional service begins with people who genuinely care. Our CustomerService team is the heart of our agency supporting clients, solving problems, and ensuring every person who contacts us feels heard, protected, and valued.
We are an ethical, compliance-focused, team-centered organization where doing what's right for the customer always comes first. If you thrive in a positive environment where teamwork, professionalism, and client relationships matter, you will enjoy being part of our culture.
About the RoleAs a
CustomerService Insurance Advisor
, you are the voice of TTI for existing clients. You'll provide guidance, answer questions, resolve concerns, make policy updates, and identify coverage gaps always with integrity and clarity.
Your mission is to create a
WOW experience
at every interaction by being knowledgeable, patient, solution-focused, and genuinely committed to helping people understand their insurance.
This is not a sales role with quotas. It is a client relationship role focused on service excellence, accuracy, and consultative support.
What You'll Do
Handle 30+ inbound service calls per day with professionalism and empathy.
Provide clients with a warm, educational, and exceptional experience every time.
Communicate through phone, email, text, and chat with equal clarity and professionalism.
Listen carefully to understand each client's needs and concerns.
Set clear expectations and ensure timely follow-up on all service tasks.
Review coverage and help identify potential gaps or exposures so clients can make informed decisions.
Complete data entry and documentation across multiple platforms accurately and promptly.
Work collaboratively with Sales, Retention, and other internal teams to solve problems and support clients.
Uphold all compliance, documentation, and communication standards.
This Role Is a Great Fit If You…
Are a strong communicator who can explain information simply and clearly.
Enjoy helping people and solving problems.
Take pride in providing exceptional service not just “answering questions.”
Thrive in a structured, supportive, in-office environment with a team mindset.
Stay calm under pressure and handle multiple inquiries with professionalism.
Have strong attention to detail and accuracy in documentation.
Believe that doing what is right for the customer is non-negotiable.
Qualities of a Successful CustomerServiceAdvisor
Communicates confidently across phone, email, text, and chat.
Creates a WOW experience through friendliness, clear explanations, and reliability.
Works collaboratively with teammates to meet client needs.
Handles data entry with ease and accuracy.
Brings a positive, unifying work ethic that supports a culture of teamwork.
Is motivated by helping clients feel protected and supported.
Qualifications
Customerservice or administrative experience preferred (insurance experience is a plus).
Strong verbal and written communication skills.
Ability to navigate multiple systems while assisting customers.
High attention to detail and accuracy.
18+ and legally eligible to work in the U.S.
High school diploma or equivalent.
This is an in-office role.
If you enjoy helping people and want to be part of a trustworthy, mission-driven team, we'd love to meet you. Compensation: $42,500.00 - $52,500.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Join the Ted Todd Insurance Team
Ted Todd Insurance (TTI), an Allstate agency with a longstanding history since 1986, is the largest Allstate agency operating out of Florida. We have a passion for growth and are actively seeking top talent from across the nation to join our dynamic team. With four offices spread throughout Florida, our mission is to leave both our customers and employees better than we found them. We operate with a foundation built on integrity, accountability, continuous development, and open communication.
Why TTI?
At TTI, we are proud of the inclusive and friendly culture we have built. Our insurance professionals are driven, exceeding their goals daily while making a significant impact in the insurance world. We prioritize a work environment where diversity is championed, and every individual's voice is heard.
Our Commitment to Diversity and Inclusion
We strive to be an organization free from discrimination, ensuring no one is treated differently based on race, religion, ethnicity, gender, gender identity, age, marital status, sexual orientation, veteran status, or disability status. We believe in the strength that comes from diversity and inclusivity.
Professional Growth and Rewards
At TTI, you will find a team dedicated to your professional and personal growth. We reward those who work hard, show compassion, and contribute to our mission of transforming the insurance industry.
If our mission and values resonate with you, we believe you will thrive here at TTI. Join us and make a difference in the insurance world.
The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. 2021 Allstate Insurance Co.
$42.5k-52.5k yearly Auto-Apply 60d+ ago
Fruit Expert- Customer Service
Palmko Enterprises
Customer service advisor job in Estero, FL
The Fruit ExpertTM - CustomerService Associate ensures that the Edible service standard is met and surpassed by providing customers with prompt service, delivering a WOW experience.
Essential Job Functions and Responsibilities:
• Demonstrates a strong understanding of product knowledge and quality standards
• Welcomes and connects with every customer to provide excellent customerservice
• Discovers customer needs and appropriately suggests products with every customer to enhance service and meet sales goals
• Assists customers in the selection and purchase of Edible products
• Uses effective sales approaches and displays strong knowledge of product line
• Effectively converts customer inquiries into sales
• Builds long-term relationships and builds the trust and loyalty of customers
• Responds to customer needs
• Maintains customerservice area and equipment in a clean and appealing manner
• Manages difficult customer situations in a calm and professional manner
Maintains Quality Store Operations
• As needed, prepares a variety of fruit arrangements, dipped fruit, and ETG products to Edible standards
• Follows store policies and procedures for operational flow at each station
• Performs cleaning tasks in accordance with the cleaning standards and works as a storeteam player
• Presents oneself professionally and demonstrates clear communication with all customers and co-workers
• Follows standards for merchandising, stocking, rotating and storing all products
Financial Contribution
• Follows cash handling and register policies
• Follows inventory stocking and recording guidelines
• Takes responsibility to learn all aspects of the position
• Learns and demonstrates creating the Edible Experience
• Learns and performs duties of customerService, production, and/or delivery driver as needed
• Learns and demonstrates all performance standards by completing in-store training and utilizing digital training portal on an ongoing basis
$39k-86k yearly est. 60d+ ago
Surgical Services Specialist PACU (Charge RN)
Lee Health 3.1
Customer service advisor job in Fort Myers, FL
Department: Peri-Anesthesia Care Unit Work Type: Full Time Shift: Shift 1/2:30 PM to 11:00 PM Minimum to Midpoint Pay Rate:$35.04 - $47.30 / hour Responsible for the delivery and documentation of patient care through the nursing process of assessment// diagnosing// planning// implementation// and evaluation. Performs responsibilities in five areas of nursing practice: clinician// teacher// researcher// leadership and professional development. Responsible for directing and coordinating nursing care for patients based on established clinical nursing practice standards subscribed to by American Nursing Association and in accordance with the Florida Nurse Practice Act. Collaborates with other professional disciplines to ensure effective and efficient patient care delivery and the achievement of desired patient outcomes. Supports the organization vision and mission. Uses knowledge of patient's age and cultural diversity into the provision of patient care. Contributes to the provision of quality nursing care through excellence in customerservice and performance improvement techniques that demonstrate positive outcomes in patient care. Clinically competent RN vested with the responsibility and control of all tasks associated with equitable// on time delivery of the surgery schedule. Collaborates// integrates and communicates to all team members providing optimal efficiency of daily operations.
Requirements
Educational Requirements
Degree/Diploma ObtainedProgram of StudyRequired/
Preferredand/or
Additional Requirements
Graduate of an accredited school of practical nursing
Experience Requirements
Minimum Years RequiredArea of ExperienceRequired/
Preferredand/or2 YearsSurgical ServicesRequired
State of Florida Licensure Requirements
LicensesRequired/
Preferredand/or Registered Nurse LicenseRequired
Certifications/Registration Requirements
Certificates/RegistrationsRequired/
Preferredand/or
US:FL:Fort Myers
$35-47.3 hourly 60d ago
Customer Service Agent
Sixt Usa 4.3
Customer service advisor job in Fort Myers, FL
Ready to elevate your customerservice game? At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and an hourly pay of
$19.
YOUR ROLE AT SIXT
You welcome all customers upon arrival and gather feedback to improve their future rental experience
You ensure customers take all personal belongings, discreetly check vehicles for damage, and direct any issues to the appropriate channels
You advise customers on rental charges and provide an accurate receipt, ensuring a clear and customer-focused process
You identify and tag vehicles for maintenance or grounding and ensure they are moved to the correct location
You work in various weather conditions and are willing to take on additional tasks to support business needs
YOUR SKILLS MATTER
Education & Experience
You have a high school diploma or GED and at least 1 year of customerservice experience
Licenses & Authorization
You are at least 18 years old, hold a valid driver's license with a clean driving record, and are authorized to work in the United States without requiring sponsorship
Computer Skills
You possess basic computer navigation skills and are familiar with Microsoft Office applications
Work Hours & Travel
You can work 40 hours per week, including day or evening shifts, and are open to travel (5-10%), some of which may be by airplane
Uniform & Language
You are willing to wear a company uniform and speaking other languages is a plus
WHAT WE OFFER
Comprehensive Benefits
Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future
Paid Time Off & Holidays
Benefit from PTO, sick leave, and receive time and a half for working on public holidays
Bonus Plan
Take advantage of a bonus plan based on performance
Employee Assistance Program
Access support whenever needed through our Employee Assistance Program
Exclusive Employee Rentals
Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees
Uniform & Perks
Receive a uniform with weekly dry cleaning, always ensuring a professional appearance
Additional Information
About us:
We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customerservice are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!
$19 hourly 12h ago
Operations/Dispatch and Customer Service Support
Good Greek Moving & Storage
Customer service advisor job in Fort Myers, FL
Are you looking for an innovative, fast paced and rewarding opportunity to expand your career?
If so, LOOK no further! Good Greek Moving & Storage is expanding its team of professionals. Known in the marketplace as an industry leader in the moving community, Good Greek is a total relocation expert offering, storage, trash removal, auto transport, realty services and premier concierge services. The Operations/Dispatch and CustomerService Support position is an essential and multifaceted role in our organization's operations. They will work with our professional moving crews, compliance personnel and customers. Become a key member of the Good Greek thriving team of professionals.
We are seeking innovative, forward thinking, and tenacious individual to work with our leadership team, existing and prospective clients, and our partners. To be successful in this role you will need to be highly organized, socially confident, exude excellent customerservice skills and must be able to multitask. An outstanding candidate should be able to keep all facets of an office running smoothly and ensure all operational responsibilities are being fulfilled. While ensuring compliance with regulations.
Good Greek is a Leader in the industry offering extremely competitive compensation and benefits! APPLY TO LEARN MORE
Key Skills/Qualifications
Detailed orientated
Skilled in documenting Important Data
Precise data entry
Strong Phone Skills
Listening and verbal communications
Astute, high energy and dependable
Proficient in reporting
Strong ability to multitask
Ability to work effectively under pressure
Must have 1-3 years Operations/Dispatch experience
Bilingual a plus!!!
Core Responsibilities
Planning and coordinating jobs
Setting schedules
Maintaining driver\helper relationships
Ensuring adequate capacity for job coverage
Answering the telephone and making follow-up calls.
CRM data entry/software data management
Fielding CustomerService Inquires
Provide ETA updates in company software and make relevant notes in shipment notes
Monitor drivers and ensure that they are following DOT regulations-and document/report violations of regulations
Communicate with customer and with customerservice on driver s schedule
Log and track driver locations and activities
Job Type:
Full Time
Salaried Position
Salary and Benefits:
Competitive Benefit Package Available
Paid Training
*Good Greek and our affiliates are equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$28k-44k yearly est. Auto-Apply 33d ago
Tier 1 - Customer Experience Representative
Edist
Customer service advisor job in Bonita Springs, FL
Starting Salary:
$46,550
Schedule: Monday to Friday, 8:30 a.m.- 5:30 p.m. (EST)
eDist is a profitable, self-funded, and well-established AI Speech Automation technology company offering stable, non-seasonal roles and rapid advancement.
Overview of Responsibilities:
Respond to inbound customer inquiries.
Provide navigation and usage support for Dictation.Cloud.
Perform initial troubleshooting using SOPs.
Document interactions accurately in HubSpot.
Maintain service levels and quality standards. Participate in paid on-call rotation.
Core Competencies:
Customer Focus
Technical Aptitude
Communication
Problem Solving
Attention to Detail
Time Management
Adaptability
Teamwork
Qualifications: Drive to learn about technology and grow your knowledge.
Strong communication and customer-service skills.
Ability to troubleshoot basic technical issues.
Familiarity with Windows and Microsoft Office.
Ability to work full-time in office.
Ability to assess Clients' support needs as they arise and provide solutions or direct to the proper channels.
Comfortable communicating verbally with Clients to explain company and product values to ensure satisfaction.
Ability to utilize, and supplement self-service resources (internal guides, manuals, SOPs, etc.).
Ability to thrive on change and a sense of urgency to get things done.
High energy with the ability to multitask and prioritize efficiently.
Desire to learn our solutions, help others, and rapidly advance.
Have excellent time management skills and can make decisions quickly.
Maintain composure and Client focus while resolving issues.
Superb ability to focus on detail as well as the overall view.
Optional Qualifications:
English/Spanish bilingual (preferred).
Bachelor's Degree in computer science or similar industry experience.
Comp TIA or equivalent experience
Experience in HubSpot
Healthcare IT experience is desirable
Knowledge of Dragon Voice Recognition Software.
Knowledge of Philips Dictation software and hardware products.
Knowledge of Dictation & Transcription Hardware or Software.
Any IT certifications in Networking, Citrix, VM Ware, Microsoft, or mac OS.
Sales or hospitality experience.
Work in Medical EHR or similar experience in vertical-specific software platforms.
JOB CODE: 1000144
$46.6k yearly 60d+ ago
Italian Content Moderator or Customer Support Agent
Velenosi&Meredith
Customer service advisor job in Naples, FL
Job Opportunity: Italian-Speaking Customer Support and Content Moderation Roles Portugal (Office) or Greece (Full Remote)
Full Remote anywhere in Greece
Contract Type: Permanent
Are you a native or fluent Italian speaker (C1-C2) with good English skills (B1 or higher)? Ready to boost your career while living in beautiful Southern Europe? We are hiring Italian-speaking talents for customer support and content moderation roles, offering full relocation support and permanent contracts.
About the Role
Work for a top international company and choose your path:
Assist customers via phone, email, and chat with professionalism and empathy
Monitor and moderate content across online platforms, ensuring compliance with guidelines
Requirements
Italian (C1-C2 level) and English (B1+ minimum)
EU citizenship or valid working visa
Strong communication and problem-solving skills
Customer-oriented attitude
Previous experience is a plus but not required
What We Offer
Full-time permanent contract
Competitive salary and performance bonuses
Full relocation support (flight + accommodation assistance)
Paid training and continuous career development
International and dynamic work environment
Ready to start your adventure in Portugal or Greece?
Apply now: ****************************
WhatsApp: +39 ************
If you speak other languages too, let us know more roles are available!
$28k-40k yearly est. Easy Apply 60d+ ago
Sales Rep/Customer service
RTA of Iowa
Customer service advisor job in Fort Myers, FL
Join Our Team Growing Team in Ft. Meyers FL!
We are looking for dynamic and motivated individuals to join our team as a CustomerService/Sales Representative. As a key member of our team, you will be responsible for providing exceptional customerservice and driving sales to help us achieve our goals.
Key Responsibilities:
Provide excellent customerservice to all clients and customers
Assist customers with inquiries, concerns, and product information
Process sales transactions accurately and efficiently
Meet and exceed sales targets
Build strong relationships with customers to drive repeat business
Maintain a clean and organized work appearance
Stay up-to-date on product knowledge and industry trends
Qualifications:
Previous experience in customerservice and sales is preferred but not required
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment
Strong attention to detail and organizational skills
Positive attitude and a willingness to learn
Ability to work independently and as part of a team
If you are passionate about providing outstanding customerservice, enjoy interacting with people, and thrive in a sales environment, we want to hear from you!
$500 fast start bonus based on production
*Ask about our 3-6 month Management training Program
$28k-41k yearly est. 60d+ ago
HP Customer Sales Representative
2020Companies
Customer service advisor job in Fort Myers, FL
Job Type:
Regular
Become a part-time HP Customer Sales Representative!
Pay: $19.00 per hour based on location and candidate experience
Schedule: Flex Friday, Saturday, or Sunday (10-15 Hours Per Week)
About the Position
HP and 2020 Companies have partnered to hire an HP Customer Sales Representative in your area! In this role, you will assist in driving sales and creating buzz and excitement around the HP brand and products in your local big-box retailer(s). You will demonstrate products to customers and tailor demonstrations to their ideal needs. You will be responsible for building rapport with customers and professional relationships with store management and employees.
Day-in-the-Life
Demonstrate HP products at a big box retail store
Engage and build rapport with customers by creating a memorable experience
Responsible for maintaining professional relationships with management and staff within assigned store
Train retail store associates on HP products and services
Maintain displays for cleanliness, functionality, and demo-readiness
Responsible for reporting and competitive insights
What's in it for you?
Stable, weekly schedule
Next day pay on-demand with DailyPay
Friday, Saturday, or Sunday availability
Paid training completed online
$25 per month Technology Reimbursement
Represent one of the most environmentally friendly companies worldwide
I'm Interested! What Qualifications Do I Need?
Be a problem-solving, tech-savvy enthusiast
Have an outgoing personality and be eager to learn
Be comfortable engaging with customers and demonstrating products with training
Ability to engage in a selling process that overcomes objections and connects with customer needs
Retail experience or customerservice experience in electronics, tech or wireless a plus
Training or product demonstration experience a plus
1-year job experience required
About Company
2020 Companies is a premier outsourced sales and marketing agency launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems.
Job Description:
Sell products and services in a retail store, kiosk, and/or event environments
Maintain professional interaction with both customers and fellow employees
Meet or exceed personal sales goals on a monthly basis
Courteously welcome customers and offer assistance
Direct customers by escorting them to displays; assess needs and suggests products to fit those needs
Advise customers by providing information on products and services
Help customers make selections by building customer confidence
Accurately document and report sales
Contribute to team effort by accomplishing related results as needed
Responsible for accurately tracking and communicating all activity to Retail Operations
Ensure work station/kiosk is clean, well-organized, functional and presentable at all times
Responsible for submitting all paperwork completely and accurately
Performance Measurements:
Regular and prompt attendance
Meet established monthly/weekly sales quota/goals
Customer/client satisfaction based on rejection percentage and substantiated complaints
Qualifications:
High school diploma or equivalent required
Six (6) months prior sales, retail, telecom or marketing experience
Demonstrated knowledge of products and services
Excellent communications, presentation, interpersonal and problem-solving skills
Impeccable integrity and commitment to customer satisfaction
Ability to multi-task in a fast-paced, team environment
Must be available to work evenings, weekends and holidays as needed
Ability to maintain customer confidentiality
What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
2020's Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
$19 hourly Auto-Apply 8d ago
Sales Department Appointment Setter & Customer Service Agent
Sam Galloway Ford-Lincoln
Customer service advisor job in Fort Myers, FL
Job DescriptionSam Galloway Ford is growing again! Please take advantage of this amazing opportunity to join our 4th generation, 96-year-old family owned and operated business. We are proud to serve Lee County as one of America's oldest Ford dealerships. We are currently looking to expand our sales BDC department with new team members.
We are in need of two to three appointment setters/customerservice agents.
Responsibilities may include, but are not limited to:
- Calling customers to set sales appointments
- Answering emails in a timely manner
- Following up on customer inquiries
- Answering incoming sales phone calls
- Working with the BDC manager
- Communication with the sales team
Ideal Candidates:
- Team Player
- Phone etiquette experience
- Customerservice background
- Great communicator
Sam Galloway offers competitive pay and a generous employee benefits program.
Benefits include:
PTO
Health Insurance
Dental Insurance
Vision Insurance
Employer Paid Life Insurance
Optional Additional Life Insurance
STD Insurance
LTD Insurance
Accidental Insurance
Critical Illness Insurance
$21k-27k yearly est. 3d ago
Customer Service & Billing Representative
Optivate
Customer service advisor job in Bonita Springs, FL
Optivate is a leading provider of healthcare technology software solutions purpose-built for ophthalmologists and eye care specialists. The company's solutions, which include EMR, practice management, patient engagement, image management, and RCM and billing services are designed to streamline clinical documentation workflows and improve daily practice efficiencies for eye care professionals.
Position Summary:
We are seeking a long-term, tech saavy, and organized CustomerService & Billing Representative to join our team. The CustomerService & Billing Representative is on the front lines handling phone calls, scheduling, billing, and seeing clients through their software implementations and full customer life cycle. CustomerService & Billing Representatives consistently deliver professional and engaging interactions with clients, their staff, and company partners while working to uphold the ideals and standards of Optivate.
Job Duties:
Provide customer support and troubleshooting via phone and email, maintaining thorough documentation of every customer interaction in the CRM system
Maintain up to date payment authorizations and billing info for subscription-based products purchased by customers
Serve as the first point of contact for customers as they begin their EMR setup, guiding them through onboarding and providing support throughout the full customer lifecycle
Appropriately escalate customer issues to respective teams including technical support, training, and development teams while maintaining ownership of resolution follow-up
Manage and oversee the initial customer setup process, ensuring proper legal compliance, systems configuration, and HIPAA compliance requirements are met
Process account modifications including user additions/removals, license adjustments, and subscription changes
Qualifications:
High School Diploma or equivalent
Two (2) to five (5) years of experience in technical support, customerservice, billing, or software implementation roles
Ability to work from our Bonita Springs, FL office on Tuesdays and Thursdays
Outstanding communication skills, both oral and written, with ability to explain technical concepts clearly to diverse audiences
Attention to detail and comfort with numbers, bookkeeping and subscription billing programs
Proficiency in remote troubleshooting and guiding clients through complex resolution steps
Experience with ticketing systems and customer relationship management
Nice to Have:
Experience with EMR/EHR systems, particularly in healthcare technology implementations
Background working in Ophthalmology, Optometry, or Ambulatory Surgery Center environments
Experience with optical software systems and patient engagement platforms
Knowledge of healthcare workflows and industry-specific requirements
Experience with QuickBooks, subscription management software such as Recurly
What We Offer:
Competitive salary
Hybrid work model with flexibility and work-life balance
Comprehensive benefits including medical, dental, vision, and 401(k)
Generous paid time off and holiday schedule
Opportunity to grow within a mission-driven and innovative healthcare tech company
$23k-30k yearly est. 8d ago
Customer Service Representative
Fastsigns 4.1
Customer service advisor job in North Port, FL
Responsive recruiter FASTSIGNS #174101 is hiring for a CustomerService Representative to join our team! Benefits/Perks:
Competitive Pay
Paid Vacation and Holidays
Performance Bonus
Ongoing Training Opportunities
A Successful FASTSIGNS CustomerService Representative Will:
Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
Work with customers in numerous ways such as email, telephone, in-person and at their place of business
Build long-lasting relationships by turning prospects into long term clients.
Ideal Qualifications for FASTSIGNS CustomerService Representative:
2-3 years of retail or counter sales experience preferred
High school diploma or equivalent
Outgoing, responsive, eager to learn and has the ability to build relationships
Great listening and organization skills
Ability to sit for long periods (4 hours or more)
Ability to view a computer screen for long periods (4 hours or more)
Ability to work under pressure to output high volume, high-quality work
Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
$23k-29k yearly est. Auto-Apply 60d+ ago
Leisure Reservations Agent
Sitio de Experiencia de Candidatos
Customer service advisor job in Naples, FL
Assist other departments when needed to ensure optimum service to guests. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e.g., small print). Enter and locate work-related information using computers and/or point of sale systems. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$24k-32k yearly est. Auto-Apply 7d ago
AT&T Entry Level Customer Service Positions- $400 to $600 Weekly +
Nuview Union School District 3.9
Customer service advisor job in Fort Myers, FL
NuView Connections is a premier marketing firm that specializes in in-store direct marketing campaigns for leaders in the consumer entertainment industry. Our mission is to build connections between our clients and their potential customer base by creating a standard of excellence and providing top notch service while, fostering our teams' growth through a rewarding and progressive environment. The growth of our team members is our highest priority. We are passionate about delivering quality and results. NuView Connections values teamwork within our agency and strives for good partnerships across all platforms.
Job Description
HIRING REPRESENTATIVES TO GET STARTED BEFORE 2016 ENDS
LOOKING TO HAVE NEW STAFF START IMMEDIATELY!
We are hiring entry level representatives, to be trained in customerservice / public relations / sales / marketing and advertising, that are looking to get started immediately.
We provide PAID one-on-one training, as well as FT / PT positions that are ready to be filled.
**YOU WILL BE REPRESENTING SOME OF THE MAJOR BRANDS IN THE UNITED STATES
JOB REQUIREMENTS
• Ability to work cooperatively as part of a team and independently
• Interact with customers to provide top notch service.
• Excellent Communication Skills
• Access to reliable transportation
• Upbeat, energetic, positive personality!!!
APPLY TODAY TO SECURE A ONE-ON-ONE INTERVIEW
►► SEND US YOUR RESUME OR APPLICATION
•WRITE US ABOUT YOUR WORK EXPERIENCE IF YOU DON'T HAVE A RESUME
•MAKE SURE YOUR PHONE NUMBER IS INCLUDED!
►► OR CALL Mon - Fri 8:30am to 6:00pm & SPEAK WITH OUR HR STAFF TO BOOK YOUR INTERVIEW
CALL ************
A.M. and P.M. schedules available
Full Time or Part Time
We work with your class schedule!!
APPLY RIGHT NOW!
Additional Information
All your information will be kept confidential according to EEO guidelines.
$25k-29k yearly est. 12h ago
Branch Customer Representative
Suncoast Schools Federal Credit Union 4.2
Customer service advisor job in Port Charlotte, FL
Compensation: $20.00 Hourly - Incentive raises earned for learning key skills! Service Center Hours of Operation: Monday through Thursday 8:30 AM - 5:00 PM and Friday 8:30 AM - 6:00 PM Shifts are based around the hours of operation Position Type: Full Time
The Branch Customer Representative (Member Advocate) plays a key role in customerservice throughout the branch locations. Suncoast Credit Union advocates positively impact member experience and build lasting relationships. This position conducts a wide range of teller financial transactions providing professional, prompt, courteous, and accurate service while also holding high respect for the confidentiality of members. Additionally, this individual proactively seeks competency skill progression, fostering growth within the position.
Responsibilities
* Greet and welcome members to the credit union branch providing excellent member service throughout interactions
* Identify ways to improve members' financial life
* Present and advise members, or prospective members, about Suncoast Credit Union financial products and services to meet their financial needs
* Provide answers to members' questions
* Solve problems regarding members' financial needs by listening to details, collecting data, securing answers, and reporting results to the inquiring party
* Conduct teller transactions such as processing deposits, withdrawals, check cashing, loan payments, transfers between accounts, gift cards, traveler's checks, and money orders
* Assess membership eligibility by interviewing prospective members
* Maintain knowledge of Suncoast Credit Union products and services, including features and benefits
* Open deposit account
* Perform account changes, reconciliations, and error resolution
* Implement credit union policies and procedures regarding teller transactions
* Verify deposits, withdrawals, loan payments, and account balance amounts
* Obtain proper identification and endorsements
* Verify signatures, maintain proper check approval and cash drawer limits
* Balance cash drawer at the end of day
* Maintain an accurate teller balancing record
* Secure negotiable items and confidential records
* Assist with servicing ATM, night drop vault, coin machine, and CDM
Qualifications
* High school diploma or equivalent
* 1+ year of experience with a financial institution or similar customerservice role (Attainment of a bachelor's degree may be substituted for previous work experience)
* General math proficiency to balance cash drawer, audit own work, and reconcile accounts
* Good written, verbal and interpersonal communication skills to professionally interact effectively with members and staff
* Must be able to maintain a high level of confidentiality
Skills
* CustomerService
* Data Science
* Sales
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, and walk; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Must be able to lift and carry up to 25 pounds. Vision requirements include close and classroom vision. Occasionally required to travel by automobile. Occasionally required to work other than normal business hours.
Safe Act Statement
This position requires the employee to register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry (NMLS). The employee will obtain a unique identifier from the registry before engaging in mortgage loan originator activities. The employee must maintain and renew the registration on an annual basis, provide updated registration information with the registry on a timely basis, and provide a unique identifier to consumers as required by applicable SAFE Act regulations and Suncoast Credit Union policies and procedures.
Benefits
* Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts
* Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage
* Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO
* Community Involvement: Paid Volunteer Hours
* Growth: Degree Assistance up to $5,000 per year
For more information, including additional benefits, please visit our benefits website at ************************************************
Company Overview
Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community.
For more information, please visit our careers site at ****************************************
Responsibilities
* Greet and welcome members to the credit union branch providing excellent member service throughout interactions
* Identify ways to improve members' financial life
* Present and advise members, or prospective members, about Suncoast Credit Union financial products and services to meet their financial needs
* Provide answers to members' questions
* Solve problems regarding members' financial needs by listening to details, collecting data, securing answers, and reporting results to the inquiring party
* Conduct teller transactions such as processing deposits, withdrawals, check cashing, loan payments, transfers between accounts, gift cards, traveler's checks, and money orders
* Assess membership eligibility by interviewing prospective members
* Maintain knowledge of Suncoast Credit Union products and services, including features and benefits
* Open deposit account
* Perform account changes, reconciliations, and error resolution
* Implement credit union policies and procedures regarding teller transactions
* Verify deposits, withdrawals, loan payments, and account balance amounts
* Obtain proper identification and endorsements
* Verify signatures, maintain proper check approval and cash drawer limits
* Balance cash drawer at the end of day
* Maintain an accurate teller balancing record
* Secure negotiable items and confidential records
* Assist with servicing ATM, night drop vault, coin machine, and CDM
Qualifications
* High school diploma or equivalent
* 1+ year of experience with a financial institution or similar customerservice role (Attainment of a bachelor's degree may be substituted for previous work experience)
* General math proficiency to balance cash drawer, audit own work, and reconcile accounts
* Good written, verbal and interpersonal communication skills to professionally interact effectively with members and staff
* Must be able to maintain a high level of confidentiality
Skills
* CustomerService
* Data Science
* Sales
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, and walk; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Must be able to lift and carry up to 25 pounds. Vision requirements include close and classroom vision. Occasionally required to travel by automobile. Occasionally required to work other than normal business hours.
Safe Act Statement
This position requires the employee to register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry (NMLS). The employee will obtain a unique identifier from the registry before engaging in mortgage loan originator activities. The employee must maintain and renew the registration on an annual basis, provide updated registration information with the registry on a timely basis, and provide a unique identifier to consumers as required by applicable SAFE Act regulations and Suncoast Credit Union policies and procedures.
Benefits
* Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts
* Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage
* Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO
* Community Involvement: Paid Volunteer Hours
* Growth: Degree Assistance up to $5,000 per year
For more information, including additional benefits, please visit our benefits website at ************************************************
Company Overview
Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community.
For more information, please visit our careers site at ****************************************
$20 hourly Auto-Apply 6d ago
Call Center Operator
St. Matthews House 4.1
Customer service advisor job in Naples, FL
OUR CORE PURPOSE:
As an expression of God's love in Southwest Florida, we are growing to ensure that no one experiencing hunger, homelessness or addiction is alone or without a pathway for their journey from crisis to contributor. Together with our partners and participants, we cultivate communities where people are progressively seen, accepted, challenged, and supported.
ABOUT THIS ROLE:
The Call Center Operator will be accountable to create an environment of appreciation and professionalism for all donors who contact St. Matthew's House. They should be able to multitask, answer incoming calls and effectively handle all customerservice issues; while maintaining a positive demeanor during stressful, high volume situations. Must be a performance driven individual who strives to achieve the highest quality of customerservice.
Job Duties and Responsibilities:
Assist the organization in meeting and exceeding our standard productivity goals, which can be measured by a 90% or greater weekly NPS score on donor reviews.
Establish a level of trust between St. Matthew's House and its donors by following through on every call received.
Ensure our donors fully understand the mission to which they are donating.
Handle scheduling communications with donors; such as pickup confirmations, cancellations and reschedules.
Properly acknowledging donors after they make a donation in various ways, including telephone calls and/or written correspondence.
Enter data into the SMH T-Drive and maintain logs, activities and other information.
Provide excellent public relations and demonstrate strong communication skills with donors and colleagues.
Maintain positive team, building relationships with fellow employees.
Safety is foremost in all we do; this position must take that into consideration for every decision made.
Perform related work as required.
Requirements
Education: High School diploma or equivalent preferred
Experience: Minimum 1-year experience in customerservice strongly preferred
Confidentiality: Works with confidential information
Working Conditions: Mainly office-based, warehouse and surrounding area. Flexible work hours; this position requires some overtime/holidays.
$31k-35k yearly est. 11d ago
Collier County Tax Collector - Customer Service Rep
Collier County Tax Collector
Customer service advisor job in Naples, FL
Job Title: CustomerService Representative - Dual Service
Supervisor Responsibilities: None
General Summary: The CustomerService Representative shall determine the customer's needs and function as an advocate to complete the transaction in a courteous, accurate and timely manner. With an emphasis on customerservice, the support clerk is responsible for processing vehicle titles and registrations, issuances and renewals of driver license, issuance of fishing licensure or birth certificate, collection of property tax or tourist tax. The support staff member will ensure that all transactions processed comply with all regulations set forth by the Department of Highway Safety, Florida Fish and Wildlife Conservation Commission, Florida Department of Agriculture and Consumer Services, U.S. Citizenship and Immigration Services, Department of Transportation, Department of Revenue as well as the Collier County Health Department.
Essential Job Functions:
Ability to navigate State of Florida specific software programs such as FDLIS/FRVIS/CWIS/ ORION or IMS software used to process transactions for driver license, birth certificates, motor vehicles or concealed weapons and obtaining signatures, photographs or scanning documents.
Must Accurately collect payment for all services provided which may include, but are not limited to, motor vehicle transactions, driver license transactions, property taxes, Concealed weapons, hunting and fishing license and Birth Certificates. Ability to use cashiering application used to collect fees and allocate funds properly for all transactions processed. May apply for refunds and collect for non-sufficient funds checks.
May be required to administer a vision test. If testing, must be knowledgeable of requirements for driving. Review eligibility and verify medical documents pertaining to medical issues concerning vision and loss of.
Determine by visual assessment (May need to observe) a customer's signs of physical or mental impairments which would affect the ability to safely operate a motor vehicle with the ability to determine the nature and severity of observed impairment.
May be required to administer a vision test. If testing, must be knowledgeable of requirements for driving.
Ability to document, process, track and follow up transactions by mail, when required.
Must be knowledgeable and remain current on relevant procedure manuals specific to job duties. Must understand governmental regulations and instructions pertaining to duties. Must be able to clearly communicate Florida law and statutes to customers providing instruction to customers in a written and/or verbal format.
Assist the public with completion of application, when authorized by law, for all services provided. The support staff member assists in the completion and perfection of supporting documents and issuance of receipt when applicable. The services provided may include, but are not limited to, transactions for Motor Vehicle, Driver License transaction s, property tax, and birth certificate.
Attends to the needs and/or requests of the public in a courteous, pleasant, and timely fashion both in person, via e-mail, written correspondence and on the phone.
Enters data into database with high level of accuracy with high emphasis on spelling.
Must be knowledgeable of legal documents, Florida statutes, policies and procedures for issuance of a Florida driver license, CDL or I.D card. Adhere to the obligations of reciprocity for out of state and out of country identification requirements and driver licenses.
Must have a working knowledge of all partner agencies that associate themselves with driver license or Motor Vehicle (i.e., voter registration, donate life, veteran's affairs)
Department of Revenue, Motor Voter, D.A.V.I.D, Clerk of Courts, Verification of Lawful Status, Bureau Administration of Review, US Customs & Border Protection, NLET, DVU, DELAP, Keesing, TLSAE, AAMVA
May be required to process parking permits initial applications and renewals including collection of fees.
May be responsible for accurately balancing and depositing cash drawer daily using TAXSYS program.
May be required to issue hunting and fishing licenses using regulations set forth by the Florida Fish and Wildlife Conservation Commission.
(May be required to) Must have working knowledge of on-line driver's transcript records and able to educate customers as to process of clearing record. Coincides with the Clerk of Courts to carefully review clearances and remove sanctions.
Must be knowledgeable of all laws pertaining to the road (i.e., road signs, road rules) in order provide an accurate and safe behind the wheel driving test.
Ability to identify security features and fraudulent documents on behalf of all applicable state and local, State, National and International agencies and how to report fraud and to whom.
On-Site work is an essential function.
Regular and consistent attendance is required.
Departmental Accountabilities:
Provides customers and coworkers with competent, courteous and accurate customerservice.
Demonstrates good working knowledge of the published procedures and regulations governing the Tax Collector's Office.
Prepare reports, schedules and correspondence within established guidelines.
Maintains confidentiality of sensitive and restricted information that is reviewed.
Able to deal with problems involving several concrete variables in standardized situations.
Employees are expected to be ready to help the first customer at the time that the office opens.
Maintain adequate supplies at their station.
Maintain a clean, neat and orderly work area.
Education and Experience:
Requires high school diploma or GED
Must be a minimum of 18 years of age, unless required to administer the road test for Driver License.
Previous work history handling money and working with the public preferred.
Basic computer knowledge required as well as printer, facsimile, photocopier, calculator and other standard business machines required.
Essential Physical Skills:
• Ability to see and hear with or without correction
• Ability to communicate both orally and in writing in the English language.
• Must be able to use hands to manipulate objects, tools or controls
• Must be able to maneuver without assistance in an office environment, stand, walk, sit, and reach with hands and arm
• Must be able to occasionally lift and/or move up to 25 pounds
• Ability to work in a constant state of alertness and in a safe manner
$22k-28k yearly est. Auto-Apply 60d+ ago
Fruit Expert- Customer Service
Palmko Enterprises
Customer service advisor job in Estero, FL
The Fruit ExpertTM - CustomerService Associate ensures that the Edible service standard is met and surpassed by providing customers with prompt service, delivering a WOW experience.
Essential Job Functions and Responsibilities:
• Demonstrates a strong understanding of product knowledge and quality standards
• Welcomes and connects with every customer to provide excellent customerservice
• Discovers customer needs and appropriately suggests products with every customer to enhance service and meet sales goals
• Assists customers in the selection and purchase of Edible products
• Uses effective sales approaches and displays strong knowledge of product line
• Effectively converts customer inquiries into sales
• Builds long-term relationships and builds the trust and loyalty of customers
• Responds to customer needs
• Maintains customerservice area and equipment in a clean and appealing manner
• Manages difficult customer situations in a calm and professional manner
Maintains Quality Store Operations
• As needed, prepares a variety of fruit arrangements, dipped fruit, and ETG products to Edible standards
• Follows store policies and procedures for operational flow at each station
• Performs cleaning tasks in accordance with the cleaning standards and works as a storeteam player
• Presents oneself professionally and demonstrates clear communication with all customers and co-workers
• Follows standards for merchandising, stocking, rotating and storing all products
Financial Contribution
• Follows cash handling and register policies
• Follows inventory stocking and recording guidelines
• Takes responsibility to learn all aspects of the position
• Learns and demonstrates creating the Edible Experience
• Learns and performs duties of customerService, production, and/or delivery driver as needed
• Learns and demonstrates all performance standards by completing in-store training and utilizing digital training portal on an ongoing basis
How much does a customer service advisor earn in Cape Coral, FL?
The average customer service advisor in Cape Coral, FL earns between $22,000 and $39,000 annually. This compares to the national average customer service advisor range of $26,000 to $39,000.
Average customer service advisor salary in Cape Coral, FL