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Customer service advisor jobs in Chattanooga, TN - 416 jobs

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Customer Service Advisor
Customer Service Associate
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Service Writer
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Technical Service Representative
Customer Service Team Lead
Customer Service Expert
Customer Service And Billing
Collections, Customer Service
Customer Service Liaison
Customer Service Administrator
  • Customer Service Team Lead

    Bass Pro Shops 4.3company rating

    Customer service advisor job in Chattanooga, TN

    Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include: merchandise presentation, inventory control, pricing, sales enhancements, Customer Service, Team Leader, Team Lead, Service, Associate, HR Manager
    $29k-34k yearly est. 6d ago
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  • Customer Service

    Appliancepartspros.com 3.7company rating

    Customer service advisor job in Cleveland, TN

    AppliancePartsPros.com(APP), founded in 1999, is a secure and established national online retailer serving do-it-yourselfers. Our core values include Service, Company and Personal Growth, Teamwork, Taking Initiative, Communication, and Passion. Our people interact less like co-workers and more like family, friends, and teammates. We pride ourselves on customer loyalty, team building, and the creation of strong company culture. Our satisfaction comes from progressing in our personal and professional development within the AppliancePartsPros.com family. We work hard, but we never forget the value of family, friends, fellowship, and fun. For all these reasons, we wake up excited and passionate about our work here each day. We've won BizRate's prestigious "Circle of Excellence" Platinum Award twelve years in a row (2007 - 2024) and have earned an EXCELLENT rating from STELLAService. We have also been rated as one of the "Best of the Web Top 50 Retailer Sites" by Internet Retailer Magazine. Our goal is a success through superior customer service, innovation, quality, tirelessly pursuing new growth and learning opportunities while maintaining a rock-solid commitment to both our customers and our working team. We are looking for qualified candidates to fill openings within our Call Center. Our Call Center strives for excellence in customer service while working in a fun and friendly environment! Key Requirements: 2 years Customer Service experience required Call Center experience preferred Excellent communication skills verbal, written and listening Ability to analyze customer's needs quickly and efficiently Appliance Parts knowledge (helpful but not required) Demonstrated competency in Windows Strong Internet Search knowledge Ability to thrive in a lively working environment and multi-task The flexibility to work weekends and other varied schedules Company Perks: Competitive salary; annual performance bonuses 100% paid Medical/Dental/Vision benefits Paid vacation Paid sick time Paid company Holiday's Catered monthly lunch Quarterly Themed Parties Sunny, casual, creative office Kitchen with coffee and pastries available Entertainment room with ping pong table, TV and video games AppliancePartsPros.com is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class. Applicants must be able to pass a drug screening and background investigation.
    $22k-30k yearly est. 6d ago
  • Customer Service Representative

    Classic Collision 4.2company rating

    Customer service advisor job in Cleveland, TN

    Classic Collision is now hiring a Customer Service Representative. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve. Classic Collision offers competitive pay, benefits, and career advancement opportunities. Please come and join our team! Why Choose Classic Collision? Paid Weekly Continuous Training Supportive Team Culture Company match 401K Medical/Dental/Vision Paid Time Off - 6 Paid Holiday Rewarding Work Customer Service Representative (CSR) serves as the first impression of Classic Collision's customer experience. Responsibilities Explain and educate customers on repair process on a high level, including insurance claim information and processes. Maintain a broad knowledge base of insurance partner requirements regarding authorizations, billing, and load level processes. Coordinate Rental Car /Tow companies to provide one-stop service to all customers. Ensure all vehicles are delivered to customers by the assigned service advisor and if not available, by designated backup teammate. May assist in customer communication throughout the repair process. Monitor DRP assignments, estimate/repair appointments and capture rates of assignments. Follow up on all DRP assignments present and past to maintain sales for the center. Maintain DRP logbooks and Enterprise ARMS daily. Secure proper payments Assist with reconciling invoices to payables report daily and monthly (as applicable) Ensure all customer comfort items are always fresh and available for customers as well as maintaining the customer waiting area. Perform other administrative tasks and duties as required to successfully meet the needs of the business. Other duties as assigned. Qualifications Must be at least 18 years of age. Previous experience in customer service, sales, or other related fields is preferred. Must have a valid driver's license and be eligible for coverage under company insurance policy. Effective communication (written and verbal) and interpersonal skills are required. Organization and multi-tasking skills, good time management, and the ability to adapt easily to fast-paced environment. Behaviors/Competencies Integrity-Respect and accountability at every level and every interaction Customer Service-Provide the highest level of customer service while building customer satisfaction and retention Innovation-Develops and displays innovative approaches and ideas to our business Teamwork-Contributes to building a positive team spirit andsupports everyone's efforts to succeed Physical & Environmental While performing the duties of this job, the employee is regularly required to use hands, and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. Classic Collision is an Equal Opportunity Employer: As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws. Reasonable Accommodations: Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation to search for a job opening or submit an online application, please e-mail or call ***********. This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. This job description is not a complete statement of all duties and responsibilities comprising the position. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $24k-31k yearly est. 3d ago
  • Customer Service at Nooga Paws

    Nooga Paws

    Customer service advisor job in Chattanooga, TN

    Job Description Nooga Paws in Chattanooga, TN is looking for a pack member to join our 13 person strong team. We are located on 313 Manufacturers Road Suite 111. Our ideal candidate is self-driven, punctual, and reliable. Responsibilities Greet customers and make them feel at home Assist Customers in preparing their orders Clean work area as needed to maintain a tidy work environment Respond to all complaints in a friendly and professional manner Has the ability to lift a box or bag up to 50 lbs. and can stand for an entire shift. Assist in home deliveries as needed using company vehicle. Safe driving record is required. Qualifications Responsible and proven ability to maintain scheduling commitments Good communication skills with customers Is a high school graduate or the equivalent. Enjoys working with animals and people. Works well with other pack members and management to accomplish duties. Nooga Paws Benefits for eligible employees: Medical Company Sponsored 401k Paid Time Off Vacation and Holiday Pay We are looking forward to hearing from you. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.
    $33k-72k yearly est. 5d ago
  • Technical Services Representative

    Mike Collins & Associates 4.0company rating

    Customer service advisor job in Chattanooga, TN

    We believe talent deserves a human touch. Your application will be read by an actual person who's excited to discover the real you. We are seeking a proactive and tech-savvy Technical Support Representative (TSR) to provide Tier 1 IT support and serve as the first point of contact for end-user service requests. This role is ideal for candidates with strong troubleshooting skills, a passion for customer support, and the ability to manage overnight shifts in a fast-paced technical environment. TSRs are responsible for assessing and resolving front-line technical issues, escalating complex problems to senior support tiers, and maintaining clear and professional communication throughout the support process. You will collaborate with internal teams including NOC (Network Operations Center), CSRs, TSMs, and other IT support tiers as needed. Key Responsibilities: Serve as the first point of contact for customers via phone, email, or ticketing system Diagnose and resolve Tier 1 issues in a timely and efficient manner Escalate unresolved or advanced issues to higher-tier support teams with proper documentation Follow standard operating procedures and stay updated with all technical support guidelines from the TSM Perform routine preventative maintenance tasks, patch management, and assist with documentation Support Network Operations projects by completing assigned subtasks Maintain detailed logs of customer interactions and technical troubleshooting steps Typical Tier-1 Support Tasks: End-user software support (Microsoft Office, email clients, web browsers, customer-specific apps) Standard software installation requests (advanced installations escalated to NOC) Anti-malware and antivirus troubleshooting Basic PC hardware diagnostics and support Basic network connectivity troubleshooting (Wi-Fi, DNS, IP conflicts, etc.) Requirements: Minimum of 1 year experience troubleshooting PC systems in a professional environment Strong verbal and written communication skills Ability to work independently during overnight hours Recommended Certifications: CompTIA A+ Certification (preferred but not required) Benefits: Health Insurance Dental Insurance Vision Insurance Paid Time Off (PTO) Work Environment: On-site position - 2 shifts available- Monday-Friday 8AM-5PM & Saturday-Wednesday 8AM-5PM MCA, a New Charter Technologies company, provides a fast, energetic work environment for those seeking technology careers in Chattanooga and Nashville. We're a top technology services provider in the Chattanooga area with a solid national reputation. We believe people are our most valuable assets so we're passionate about retaining and developing the best talent available. But more than that, we're a tight-knit group of professionals who work collaboratively to provide the highest possible levels of customer service and support. We treat team members with respect, providing an environment where diverse individuals have all the resources they need to perform to their full potential. In fact, we like to think working at MCA is more than just a job. We believe business isn't just about profitability. Having fun is also essential on the way to success. So, we celebrate achievements. We laugh a lot. We treat one another like family, always supporting each other. And we try not to take ourselves too seriously. MCA is committed to creating an inclusive environment and is proud to be an equal opportunity employer. MCA recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
    $54k-64k yearly est. Auto-Apply 14d ago
  • Technical Services Representative

    New Charter Technologies

    Customer service advisor job in Chattanooga, TN

    We believe talent deserves a human touch. Your application will be read by an actual person who's excited to discover the real you. We are seeking a proactive and tech-savvy Technical Support Representative (TSR) to provide Tier 1 IT support and serve as the first point of contact for end-user service requests. This role is ideal for candidates with strong troubleshooting skills, a passion for customer support, and the ability to manage overnight shifts in a fast-paced technical environment. TSRs are responsible for assessing and resolving front-line technical issues, escalating complex problems to senior support tiers, and maintaining clear and professional communication throughout the support process. You will collaborate with internal teams including NOC (Network Operations Center), CSRs, TSMs, and other IT support tiers as needed. Key Responsibilities: Serve as the first point of contact for customers via phone, email, or ticketing system Diagnose and resolve Tier 1 issues in a timely and efficient manner Escalate unresolved or advanced issues to higher-tier support teams with proper documentation Follow standard operating procedures and stay updated with all technical support guidelines from the TSM Perform routine preventative maintenance tasks, patch management, and assist with documentation Support Network Operations projects by completing assigned subtasks Maintain detailed logs of customer interactions and technical troubleshooting steps Typical Tier-1 Support Tasks: End-user software support (Microsoft Office, email clients, web browsers, customer-specific apps) Standard software installation requests (advanced installations escalated to NOC) Anti-malware and antivirus troubleshooting Basic PC hardware diagnostics and support Basic network connectivity troubleshooting (Wi-Fi, DNS, IP conflicts, etc.) Requirements: Minimum of 1 year experience troubleshooting PC systems in a professional environment Strong verbal and written communication skills Ability to work independently during overnight hours Recommended Certifications: CompTIA A+ Certification (preferred but not required) Benefits: Health Insurance Dental Insurance Vision Insurance Paid Time Off (PTO) Work Environment: On-site position - 2 shifts available- Monday-Friday 8AM-5PM & Saturday-Wednesday 8AM-5PM Who We are: At New Charter, we're building a caliber of business the IT industry hasn't yet seen. We are serving small-to-medium sized businesses in 10+ industries across North America, and we deliver best-in-class technology solutions to propel our clients into the digital world. At New Charter Technologies, we're investing in our people - through growth and learning initiatives, employee benefits, company innovation, and more. We are constantly seeking a diverse candidate backgrounds and perspectives to amplify inclusive hiring practices for each job opening. Our partner companies have career paths for many different role types, whether you want to be deeply technical or whiteboarding with clients, and we are committed to developing fulfilling career paths for all contributors at New Charter Technologies. ( Please note: Every application submitted through Workday is reviewed by a real person, not an AI. We value your time and take each submission seriously.) Our teams are dedicated to pioneering breakthrough technologies, disruptive solutions, and transformative strategies. We're the architects of change, fostering an environment where bold ideas take flight, and creativity knows no bounds. At New Charter Technologies, we've embraced the idea that every individual brings something special to the table. Our foundation is based on the belief that each team member plays a crucial role in our collective success. Ready to be part of a dynamic and supportive community where your unique skills and personality shine? We're on a mission to make a difference, and we want you to be part of the story. Let's transform the world together and build a career that's as unique as you are! We are looking for driven and passionate people who are excited to work in an incredibly rewarding environment. So, if you are ready to learn, be inspired, solve problems, and grow professionally, apply today! Learn more here: Why New Charter. New Charter Technologies is committ e d to cr e ating an inclusiv e e nvironm e nt and is proud to b e an e qual opportunity e mploy er. New Charter re cruits, e mploys, trains, comp e nsat e s, and promot e s r e gardl e ss of rac e , color, r e ligion, s e x, s e xual ori e ntation, g e nd e r id e ntity, national origin, v e t eran, or disability status.
    $34k-61k yearly est. Auto-Apply 13d ago
  • Customer Service Advisor - Jiffy Lube Multicare

    Stonebriar Auto Services LLC

    Customer service advisor job in LaFayette, GA

    Job Description We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!
    $25k-32k yearly est. 4d ago
  • BlueHorizon Customer Service Apprentice

    Bcbst Bluecross Blueshield of Tennessee

    Customer service advisor job in Chattanooga, TN

    Join BlueHorizon at BlueCross BlueShield of Tennessee! BlueCross BlueShield of Tennessee is excited to announce the launch of BlueHorizon, a partnership with Chattanooga State Community College focused on customer service. This innovative program offers an unparalleled value proposition for prospective candidates starting their careers in our operations team. Why BlueHorizon? Earn College Credits: Receive 23 credit hours for completing the BlueCross-focused customer service training. Flexible Work Model: Work and attend classes at Chattanooga state with pay. Educational Milestones: 6 months: State certificate in Health Sciences. 12 months : Associate degree and nationally transferable credential in Health Sciences. Career Path: Begin as a customer service representative with a guaranteed job offer. You'll have clear steps to grow your career and earn rewards along the way. At BlueCross, you'll be part of a team that listens with care and empathy, helping members and providers with their benefit and claims inquiries. You'll solve problems and guide members through medical, dental, vision, and behavioral health plans, as well as Individual and Family Plans. You won't be alone - our team and instructors will guide you every step of the way with hands-on training and tons of growth opportunities, you'll build valuable skills for a rewarding career! What You'll Do: Engage & Connect: Help members and providers over the phone with their service inquiries. Problem-Solve Like a Pro: Quickly and accurately address questions about eligibility, benefits, claims status, and more. Document Everything: Keep track of conversations to ensure clear documentation. Multi-Channel Communication: Connect via Chat, Phone, Email, and TEAMS. Educate & Inform: Provide complete and accurate information, aiming to resolve the issue during the initial contact. What You Need: High School Diploma or equivalent Acceptance to Chattanooga State required and completion of FAFSA highly preferred* Dual enrollment during high school is a plus Skills for Success: Time Management: Handle tasks and meet deadlines. Reliability: Show up and be dependable. Positivity: Overcome challenges with a smile. Communication: Understand, share, and resolve. Problem-Solving: Break down info and provide resolution. Heartfelt Service: Connect, engage, and advocate. Active Listening: Fully concentrate, understand and respond thoughtfully. Technology: Ability to leverage technology to solve problems. TN Promise or TN Reconnect eligibility and approved grants can help cover tuition and other expenses. While grants can significantly reduce costs, students might need to contribute a small amount towards their degree, depending on the grant level. Number of Openings Available 0 Worker Type: Employee Company: BCBST BlueCross BlueShield of Tennessee, Inc. Applying for this job indicates your acknowledgement and understanding of the following statements: BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law. Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page: BCBST's EEO Policies/Notices BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.
    $28k-40k yearly est. Auto-Apply 19d ago
  • Customer Care Coordinator

    The Vincit Group 4.4company rating

    Customer service advisor job in Chattanooga, TN

    It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Customer Care Coordinator will need to have a strong attention to detail and proven experience in data entry environment. The CCC will receive, investigate and respond to all customer inquiries regarding shipments, products and complaints. Input orders and relative data into the computer. The ideal candidate will possess a strong customer service focus with a high level of accuracy entering orders. JOB SUMMARY: The Customer Care Coordinator will need to have a strong attention to detail and proven experience in data entry environment. The CCC will receive, investigate and respond to all customer inquiries regarding shipments, products and complaints. Input orders and relative data into the computer. The ideal candidate will possess a strong customer service focus with a high level of accuracy entering orders. EDUCATION: Required: High school diploma or GED; or equivalent combination of education, training, and experience. Preferred: Associate Degree in Business or related field preferred; or equivalent combination of education, training, and experience. EXPERIENCE: Required: One to two years of previous customer service and data entry experience. Preferred: Working knowledge of Microsoft Outlook, Word, and Excel highly preferred. POSITION REQUIREMENT(S): Specialized Skills/License/Certification Required: Must possess strong customer service focus, social and interpersonal skills, and active listening skills. Ability to address concerns and communicate clearly and efficiently. Ability to excel in a fast paced environment and meet time-sensitive deadlines. Attention to detail and and the ability to follow through are required skills. Preferred: Beneficial to have strong critical thinking, persuasion, and comprehension skills. Ability to convey a positive, customer- friendly disposition. CORE COMPETENCIES (Essential Job Functions) 1. Receive and process incoming orders from both sales team members and directly from the customer. 2. Insert customer and account data by inputting text based and numerical information from source documents within time limits. 3. Compile, sort and verify the accuracy of data before it is entered. 4. Demonstrate high-level communication skills by expressing thoughts and information clearly and succinctly using proper business English and correct grammar 5. Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms. 6. Inform customers of order information, such as unit prices, shipping dates, and any anticipated delays. 7. Make changes to or cancel orders/backorders. 8. Receive and respond to customer complaints. 9. Verify customer and order information for correctness, checking it against previously obtained information as necessary. 10. Direct specified departments or units to prepare and ship orders to designated locations. 11. Attempt to sell additional merchandise or services to prospective or current customers by telephone or through visits. 12. Work closely with accounts payable to see that customer accounts are kept current. 13. Cross-train with team members to develop the capability to act as a backup for other team members. 14. Completes special projects upon requests, and other duties may be assigned. VIN123 If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
    $32k-43k yearly est. Auto-Apply 7d ago
  • Coord, Customer Service

    Smurfit Westrock

    Customer service advisor job in Chattanooga, TN

    Description & Requirements Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward. Job Summary: The Customer Service Representative (CSR) represents WestRock to the customer and acts as a critical liaison between the customer, sales, and operations teams. The CSR receives and processes routine customer orders, inquiries, and/or customer issues related to orders. The CSR maintains the ongoing relationship with multiple customers and sales staff, utilizing knowledge of products, logistics, production planning, and inventory management. Major Job Responsibilities: Business Excellence * Provide pricing, inventory availability and production schedule information to customers * Track warehouse inventories and update customers on order status * Run customized reports and share data with customers * Review customer credit information to ensure necessary credit is established for customer orders * Track order activity and alert appropriate staff of any potential delivery problems * Suggest alternative products or services to meet customer needs when appropriate * Support the development of corrective action plans to enable the Quality Manager to research and troubleshoot quality issues * Record, organize, and process orders and/or inquiries received by telephone, email, and/or through personal customer contact * Obtain pricing for services and materials required for the manufacturing of customer items that must be manufactured at a different facility People and Culture * Serve as a connection between customers and sales staff to ensure responsiveness and customer satisfaction * Collaborate and negotiate viable solutions to maintain customer satisfaction while delivering on WestRock values * Partner with Quality Manager to resolve routine customer issues * Partner with Pre-Pricing specialist to build customer specifications and review with production team to ensure efficient production * Quickly and effectively resolve customer or production issues maintaining clear communication with customers on status and resolution 2 Critical Skills / Capabilities: * Customer-Oriented: Demonstrates concern for satisfying external and/or internal customers; resolves customer issues in a timely manner; communicates with customers to ensure alignment and satisfaction; ability to operate with customers' best interests in mind * Communication: Clearly exchanges thoughts, ideas, and messages through written, verbal, and non-verbal methods that promote an understanding with the target audience; listens carefully and attentively * Collaboration: Works effectively with others to complete a task or achieve a common objective; ability to cooperate in both interpersonal and team relationships to foster enthusiasm and maintain mutual trust, candor, and respect for others. Works through conflict constructively * Problem-Solving: Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations; demonstrates tackling a problem by using a logical, systematic, or sequential approach * Growth and Results Oriented: Demonstrates an interest, willingness and drive to learn new things; seeks to understand concepts, processes, and ideas within area of functional expertise; naturally inquisitive; sets meaningful goals for personal work productivity * Organizational Skills: Plans, arranges and/or monitor's work to ensure achievement of desired results; establishes a systematic course of action to accomplish objectives Technical Skills: * Microsoft Office - Excel, Outlook, PowerPoint * Order entry system experience (e.g. AS/400) Other Qualifications: To perform the duties of the job, this role requires: * Frequently using fingers to type with two hands * Occasionally reaching by extending fingers on one hand * Occasionally reaching by extending two arms * Occasionally using fingers to grasp with two hands * Occasionally using fingers to pinch with two hands * The spoken exchange of ideas to be performed loudly 50-75% of the time * The spoken exchange of ideas to be performed quickly 50-75% of the time * The safe and accurate preparation and analyzing of data and figures, monitoring of a computer terminal, or inspection of small defects or parts Work Environment: * Constantly works indoors, in an environment that is climate controlled * The role is frequently sedentary, which entails sitting or being stationary * Occasionally stands or walks for 1-2 hours at a time * Noisy work environment; maintain strict adherence to safety rules and regulations Job Description 3 Experience: * Required: 3+ years of customer service related work experience in manufacturing environment or other industries * Preferred: 3 to 5 years of manufacturing industry experience Education: * Required: High School diploma or G.E.D Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
    $27k-35k yearly est. 23d ago
  • Customer Service and Office Coordinator

    Industrial Plating (Chattanooga

    Customer service advisor job in Chattanooga, TN

    Job Description We are seeking a Customer Service and Office Coordinator who is driven, resourceful, and eager to learn. This is a hands-on role for someone who thrives in a fast-paced, growing industrial business and takes pride in turning operations into a well-oiled machine. You'll be at the heart of our administrative and customer service operations: ensuring every order, shipment, and customer interaction runs smoothly while also identifying opportunities to improve our systems and processes. The ideal candidate is a self-starter who combines meticulous attention to detail with the ability to see the bigger picture and drive continuous improvement. Key Responsibilities Customer Operations: Manage all customer service functions including order documentation, sales and work order entry, shipment processing, freight coordination, and invoicing. Operational Reporting: Prepare and distribute daily, weekly, and monthly reports on order status, backlog, outside services, and invoicing performance to support proactive decision-making. Purchasing & Inventory Management: Handle purchasing of outside services, shop inventory, and supplies. Maintain a reliable safety stock system for critical items and perform monthly cycle counts with reconciliations. Process Improvement & Systems Development: Identify inefficiencies or bottlenecks in administrative workflows and implement practical, scalable improvements to streamline operations. Compliance & HR Administration: Maintain OSHA documentation and reporting, manage MSDS records, and handle new hire paperwork, employee benefits administration, and other HR-related duties. Customer Credit & Vendor Coordination: Perform credit checks, manage vendor relationships, and ensure alignment with company credit policies and customer-first standards. General Office Support: Provide administrative support including answering phones, managing correspondence, filing, and assisting leadership with special projects as needed. Who You Are A self-directed, proactive problem solver who takes initiative and follows through. Highly organized with strong attention to detail and time management. Comfortable managing multiple priorities in a dynamic environment. Curious and eager to learn, improve, and grow within an entrepreneurial company. A team player who values integrity, accountability, and customer satisfaction. Qualifications 3-5 years of experience in a self-managed office, customer service, or operations coordination role. Strong computer skills, including Microsoft Office Suite; experience with JobBOSS/E2 or similar ERP software a plus. Bachelor's degree preferred (or equivalent experience in manufacturing, business, or operations). Excellent communication and problem-solving skills. Legally authorized to work in the U.S. without company sponsorship. About Industrial Plating Company Founded in 1963, Industrial Plating Company has built a strong reputation for innovation and technical excellence in surface finishing and industrial coatings. Our expertise helps Fortune 1000 manufacturers and growing industrial customers alike improve production efficiency, reduce costs, and enhance product quality. As we continue to grow, we're looking for team members who share our entrepreneurial mindset, commitment to integrity, and passion for helping customers succeed. Why Industrial Plating Company Be part of a growing, entrepreneurial industrial business with a strong legacy and forward-looking vision. Work directly with company leadership and influence operational improvements that drive growth. Join a team committed to ethics, customer success, and continuous learning. Competitive compensation and benefits, with opportunities for professional development. You should be proficient in: Customer Service Bachelor's Degree Business-to-Business (B2B) Sourcing and Procurement Experience
    $23k-31k yearly est. 23d ago
  • Customer Service - Winner's Circle

    Daveandbusters

    Customer service advisor job in Chattanooga, TN

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Salary Range: 7.25 - 16.5 We are an equal opportunity employer and participate in E-Verify in states where required.
    $26k-33k yearly est. Auto-Apply 60d+ ago
  • Customer Service Associate

    Variety Stores LLC

    Customer service advisor job in Fort Oglethorpe, GA

    Job Description Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions •Retail store environment where extended periods of standing are required •Retail store stockroom environment subject to fluctuations in temperature •Frequent lifting and maneuvering of merchandise and displays. •Exposure to dust and extreme temperatures while unloading trailers. •Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.
    $23k-30k yearly est. 6d ago
  • Part Time Customer Service Associate (Restaurant)

    Taco Bell-Emory Rd

    Customer service advisor job in Powells Crossroads, TN

    Taco Bell-Emory Rd is looking for a full time or part time crew member to join our team in Powell, TN. As a Taco Bell-Emory Rd crew member, you can be the smiling face that greets and serves our guests or a cook who makes things happen in the kitchen. Working with us will give you the flexibility to be whatever our team and guests needs you to be. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime. What are we looking for? The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Verbal communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. Responsibilities: -Knowledge of proper safe handling techniques for all food or chemicals used -Anticipates kitchen member needs by constantly evaluating environment and responding to cues as necessary -Maintain a high standard of cleanliness and orderliness in all kitchens, loading dock, dumpster and utility work areas -Assists with receiving delivery of product on behalf of our restaurant team -Complete daily and weekly checklists -Maintain a proactive approach to the health, safety and security of all staff at all times -Be vigilant for any hazards, alerting a manager as necessary -Greet guests and provide a memorable experience -When necessary, resolve guest issues -Share your positive high energy and enthusiasm with focus and commitment to exceed customers expectations -Not only will you work with our crew members, you will be part of an overall team helping to support the success of Taco Bell-Emory Rd -Bring your outgoing personality and smiles We can't wait to see you for an interview for our full time or part time crew member position at Taco Bell-Emory Rd. Apply now!
    $23k-31k yearly est. 15h ago
  • Outpatient Care Coordinator - PRN - Days (72731)

    Hamilton Health Care System 4.4company rating

    Customer service advisor job in Dalton, GA

    The Outpatient Care Coordinator is responsible for collecting, and processing patient information that will contribute to safe, efficient, compassionate, and competent care delivery in a timely manner. This position requires complex assistant skills, clinical knowledge, and sensitivity to patients needs including assessment of needs for referral to other care team members such as social worker, clergy, dietician, physical/occupational therapy, American Cancer Society, other outside agencies and Medical Practices. The Outpatient Care Coordinator also facilitates communication and workflow within and between the infusion center, radiation department and other departments of HMC as well as with external referral sources and medical practices. The Outpatient Care Coordinator performs various duties assisting in the treatment and care of patients in accordance with established methods and procedures of HMC. This position requires knowledge of scheduling, pre-registration, registration, check out, pre-authorization procedures as well as a thorough knowledge of procedure coding for order entry and billing. The Outpatient Care Coordinator collaborates with the Central Business Office to ensure correct charges are filed with insurance providers and works to correct and resolve denied claims, which may include the transcription of clinical notes or Letter of Medical Necessity. The Outpatient Care Coordinator should possess the ability to facilitate physician/patient interactions within and outside of the medical center on behalf of the Oncology Service Line. Requires the ability to obtain and interpret information appropriate for the age group of the patient served. This position includes maintaining supplies and equipment within the department, calling in work orders (Facility Ops/EVS) and submitting orders to replenish supplies.
    $30k-37k yearly est. 42d ago
  • Service Writer/Advisor

    Powersports Career

    Customer service advisor job in Ooltewah, TN

    Shoals Outdoor Sports, one of the nation's largest volume powersport, lawn equipment and marine dealers is looking to expand our staff so that we may continue to provide top notch customer service to our growing customer base. We are looking for hard working, career-minded, self-starting individuals with a passion for the ATV/UTV community and all things Polaris. Individuals must be customer friendly, prompt, able to communicate well between staff and customers, able to multi-task and enjoy an energetic and fast paced environment. If this sounds like you, then we urge you to apply and join one of the best and fastest growing dealerships in the Southeast. GREAT Pay & Benefits in return for GREAT Experience & Drive! SERVICE ADVISOR EXPERIENCE PREFERRED Job Requirements: · Greeting customers and listing all vehicle concerns and information. · Consulting with mechanics regarding necessary repairs and possible alternatives to repairs. · Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers. · Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up. · Providing customers with information and advice on warranty protections, repairs needed, and maintenance needed. · Overseeing the service department's workflow and schedule. · Calling customers to advise them about service changes or vehicle pick-up times. · Maintaining positive customer relationships to ensure repeat business. · Ensuring all details on services rendered and costs are related to customers and processing their payments. · with service technicians about parts ordering and ensuring parts are available when needed. · Submitting and receiving approval from factory and extended warranty for repairs needed. · Searching digital catalogues for needed parts for repairs, ordering needed parts if not available in store. · Prior dealership experience preferred · Strong organization skills a must · Excellent communication skills a must · Stable work history · Good driving record required · Drug Free Must Have: · Urgency and Accountability · Positive Attitude · Strong Work Ethic · Excellent Customer Service skills Ability to work Independently BENEFITS 2 weeks vacation pro-rated based on hire date the first year Paid sick days pro-rated based on hire date the first year BCBS Health Insurance - portion company paid Dental, Vision, Life, AD&D, Accident, Critical Illness, Short Term Disability Company paid life, AD&D and Long Term Disability HOURS Tuesday through Friday 8:30 am to 6:00 pm; Saturday 8:00 am to 3:00 pm
    $28k-44k yearly est. 26d ago
  • Service Writer/Advisor

    Pro-X Powersports, Inc.

    Customer service advisor job in Ooltewah, TN

    Job Description Shoals Outdoor Sports, one of the nation's largest volume powersport, lawn equipment and marine dealers is looking to expand our staff so that we may continue to provide top notch customer service to our growing customer base. We are looking for hard working, career-minded, self-starting individuals with a passion for the ATV/UTV community and all things Polaris. Individuals must be customer friendly, prompt, able to communicate well between staff and customers, able to multi-task and enjoy an energetic and fast paced environment. If this sounds like you, then we urge you to apply and join one of the best and fastest growing dealerships in the Southeast. GREAT Pay & Benefits in return for GREAT Experience & Drive! SERVICE ADVISOR EXPERIENCE PREFERRED Job Requirements: · Greeting customers and listing all vehicle concerns and information. · Consulting with mechanics regarding necessary repairs and possible alternatives to repairs. · Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers. · Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up. · Providing customers with information and advice on warranty protections, repairs needed, and maintenance needed. · Overseeing the service department's workflow and schedule. · Calling customers to advise them about service changes or vehicle pick-up times. · Maintaining positive customer relationships to ensure repeat business. · Ensuring all details on services rendered and costs are related to customers and processing their payments. · with service technicians about parts ordering and ensuring parts are available when needed. · Submitting and receiving approval from factory and extended warranty for repairs needed. · Searching digital catalogues for needed parts for repairs, ordering needed parts if not available in store. · Prior dealership experience preferred · Strong organization skills a must · Excellent communication skills a must · Stable work history · Good driving record required · Drug Free Must Have: · Urgency and Accountability · Positive Attitude · Strong Work Ethic · Excellent Customer Service skills Ability to work Independently BENEFITS 2 weeks vacation pro-rated based on hire date the first year Paid sick days pro-rated based on hire date the first year BCBS Health Insurance - portion company paid Dental, Vision, Life, AD&D, Accident, Critical Illness, Short Term Disability Company paid life, AD&D and Long Term Disability HOURS Tuesday through Friday 8:30 am to 6:00 pm; Saturday 8:00 am to 3:00 pm
    $28k-44k yearly est. 28d ago
  • Customer Service Representative

    Classic Collision 4.2company rating

    Customer service advisor job in Cleveland, TN

    Classic Collision is now hiring a Customer Service Representative. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve. Classic Collision offers competitive pay, benefits, and career advancement opportunities. Please come and join our team! Why Choose Classic Collision? Paid Weekly Continuous Training Supportive Team Culture Company match 401K Medical/Dental/Vision Paid Time Off - 6 Paid Holiday Rewarding Work Customer Service Representative (CSR) serves as the first impression of Classic Collision's customer experience. Responsibilities Explain and educate customers on repair process on a high level, including insurance claim information and processes. Maintain a broad knowledge base of insurance partner requirements regarding authorizations, billing, and load level processes. Coordinate Rental Car /Tow companies to provide one-stop service to all customers. Ensure all vehicles are delivered to customers by the assigned service advisor and if not available, by designated backup teammate. May assist in customer communication throughout the repair process. Monitor DRP assignments, estimate/repair appointments and capture rates of assignments. Follow up on all DRP assignments present and past to maintain sales for the center. Maintain DRP logbooks and Enterprise ARMS daily. Secure proper payments Assist with reconciling invoices to payables report daily and monthly (as applicable) Ensure all customer comfort items are always fresh and available for customers as well as maintaining the customer waiting area. Perform other administrative tasks and duties as required to successfully meet the needs of the business. Other duties as assigned. Qualifications Must be at least 18 years of age. Previous experience in customer service, sales, or other related fields is preferred. Must have a valid driver's license and be eligible for coverage under company insurance policy. Effective communication (written and verbal) and interpersonal skills are required. Organization and multi-tasking skills, good time management, and the ability to adapt easily to fast-paced environment. Behaviors/Competencies Integrity-Respect and accountability at every level and every interaction Customer Service-Provide the highest level of customer service while building customer satisfaction and retention Innovation-Develops and displays innovative approaches and ideas to our business Teamwork-Contributes to building a positive team spirit and supports everyone's efforts to succeed Physical & Environmental While performing the duties of this job, the employee is regularly required to use hands, and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. Classic Collision is an Equal Opportunity Employer: As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws. Reasonable Accommodations: Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation to search for a job opening or submit an online application, please e-mail or call ***********. This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. This job description is not a complete statement of all duties and responsibilities comprising the position.
    $24k-31k yearly est. 4d ago
  • Customer Service

    Nooga Paws

    Customer service advisor job in Chattanooga, TN

    Nooga Paws in Chattanooga, TN is looking for a pack member to join our 13 person strong team. We are located on 313 Manufacturers Road Suite 111. Our ideal candidate is self-driven, punctual, and reliable. Responsibilities Greet customers and make them feel at home Assist Customers in preparing their orders Clean work area as needed to maintain a tidy work environment Respond to all complaints in a friendly and professional manner Has the ability to lift a box or bag up to 50 lbs. and can stand for an entire shift. Assist in home deliveries as needed using company vehicle. Safe driving record is required. Qualifications Responsible and proven ability to maintain scheduling commitments Good communication skills with customers Is a high school graduate or the equivalent. Enjoys working with animals and people. Works well with other pack members and management to accomplish duties. Nooga Paws Benefits for eligible employees: Medical Company Sponsored 401k Paid Time Off Vacation and Holiday Pay We are looking forward to hearing from you.
    $26k-32k yearly est. 60d+ ago
  • Customer Service Associate

    Variety Stores LLC

    Customer service advisor job in Chatsworth, GA

    Job Description As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions • Retail store environment where extended periods of standing are required • Retail store stockroom environment subject to fluctuations in temperature • Frequent lifting and maneuvering of merchandise and displays. • Exposure to dust and extreme temperatures while unloading trailers. • Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.
    $23k-30k yearly est. 21d ago

Learn more about customer service advisor jobs

How much does a customer service advisor earn in Chattanooga, TN?

The average customer service advisor in Chattanooga, TN earns between $23,000 and $36,000 annually. This compares to the national average customer service advisor range of $26,000 to $39,000.

Average customer service advisor salary in Chattanooga, TN

$29,000
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