Customer service advisor jobs in Columbus, OH - 1,053 jobs
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Customer Service Advisor
Customer Service Representative
Customer Relations Specialist
Customer Relations Representative
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Customer Service Specialist
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Customer Service Associate
Customer Service Advocate
Customer Care Associate
Customer Care Representative
Customer Service Specialist
Alphabe Insight Inc.
Customer service advisor job in Columbus, OH
About Us At Property Soar, we specialize in elevating real estate ventures through strategic guidance, data-driven insight, and expert consulting. Our team is committed to helping clients unlock new opportunities in property development, acquisition, and sales optimization. With a strong foundation in business intelligence and market analytics, we pride ourselves on delivering measurable results and empowering our clients to grow with confidence.
Job Description
Property Soar is seeking a skilled and detail-oriented CustomerService Specialist to support our client relationships by providing timely, accurate, and courteous assistance. This position is ideal for individuals who are passionate about delivering high-quality service in a dynamic, professional environment.
Responsibilities
Respond promptly and professionally to customer inquiries via phone, email, and internal ticketing systems
Resolve customer concerns and issues with accuracy and efficiency
Maintain a thorough knowledge of our property offerings and processes
Document interactions, feedback, and resolutions in company systems
Collaborate with internal departments to ensure a seamless customer experience
Assist with administrative tasks related to client accounts and support requests
Qualifications
Qualifications
High school diploma or equivalent (Associate or Bachelor's degree preferred)
2+ years of experience in a customerservice role, preferably in real estate or a professional services environment
Excellent verbal and written communication skills
Strong problem-solving abilities and attention to detail
Proficiency in Microsoft Office and CRM systems
Ability to work independently and manage multiple priorities
Additional Information
Benefits
Competitive salary: $59,000 - $66,000 annually
Opportunities for professional development and internal advancement
Comprehensive training and onboarding support
Health, dental, and vision insurance
Paid time off and holidays
A dynamic and collaborative team environment
$59k-66k yearly 5d ago
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CUSTOMER RELATION SPECIALIST
Big Sandy Superstore 4.0
Customer service advisor job in Columbus, OH
Benefits:
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Stock options plan
Vision insurance
Wellness resources
Customer Relation Specialist
Retail CustomerService Office Duties
Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers!
Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customerservice jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole.
We have a great benefits package consisting of:
Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000
Dental Insurance - Affordable dental insurance with NO waiting period.
Vision Insurance - Quality vision coverage for very little cost.
Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
401K Plan - All administrative fees are paid by the company.
ESOP - Employee Stock Ownership Program
Paid Time Off - Competitive paid time off policies.
Employee Discount - Generous employee discount on ALL merchandise.
As a Customer Relations Specialist you will:
Verifies all information related to orders is accurate; identifies and corrects discrepancies.
Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines.
Provides customerservice support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions.
Completes and processes credit applications, payments and financing paperwork.
Communicates with internal and external personnel in a professional and timely manner.
Maintains accurate files and processes in order to maximize productivity.
Performs clerical support for store staff as needed.
Other duties as assigned.
Qualities and skills we are looking for:
Excellent verbal and written communication, and listening skills
Basic reading and comprehension skills.
Basic numerical reasoning skills.
Ability to complete paperwork in an accurate, neat and efficient manner.
Demonstrated knowledge of software, including Microsoft Office
Excellent organizational skills
Outstanding customerservice skills
Physical Demands:
Ability to sit, stand, bend, stoop, and reach regularly
Education and Experience:
High school diploma or equivalent combination of education and experience
Previous clerical experience preferred
Position Type
Full-Time/Regular
#BSSALES
This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
$25k-36k yearly est. 5d ago
Customer Service Advocate
BMW-Bayerische Motoren Werke AG
Customer service advisor job in Columbus, OH
REAL ADDED VALUE: A CONTENTED CUSTOMER. WE ALWAYS GO THE EXTRA SMILE. USE NUMBERS. CREATE JOY. BMW FINANCIAL SERVICES. It takes a team with exceptional interpersonal skills and a can-do attitude to deliver great customerservice. People who are alway CustomerService, Advocate, Customer Experience, Service, Retail, Automotive
$30k-36k yearly est. 3d ago
Customer Support Associate (US)
Compass Experience Labs
Customer service advisor job in Columbus, OH
This is a remote position supporting mainly US retail and eComm businesses Our headquarters are located in ColumbusOH USA in the Eastern Time Zone Please note that this position is only open to candidates located in the locations we have operations in which are limited to FL GA MI NC OH TX WI Are you ready to join a fun and engaging workplace that encourages you to empower yourself and develop your career Are you looking for a remote job where you can work from the comfort of your own home Do you want a job where you can be yourself Say hello to Compass Experience Labs it sounds like we might be a good match MEET COMPASS We partner with brands to power growth through exceptional customer experience Our founders were trailblazers in the eComm industry When they couldnt find a customerservice partner that was as innovative as they were they built it Many companies view their customer care as a cost center but we believe it can be so much more If you delight the customer listen to their feedback and use their insights to gather data about products and offerings customer care can have a strategic role in growing a business As part of the Compass Experience Team you will Respond to customers primarily through phones as well as through email chat text and social channels while creating memorable service interactions Demonstrate strong written and verbal communication skills in alignment with Compass and brand voice Build a strong understanding of your assigned brands products procedures and resolutions Work collaboratively with team members to offer encouragement provide answers present customer insights and trends The ideal Compass Employee is Compassionate detail oriented friendly open minded and eager to help people Able to solve problems quickly and creatively we often need to think of solutions on the fly Able to learn and adapt to changing software being tech savvy is a must Excellent at communication both written and verbal Able to adhere to a set schedule and be productive independently Ability to utilize multiple systems and resources to find a solution to the callers problem multitasking is key Ability to adhere to strict schedule adherence not just attendance this includes limited unscheduled breaks returning from scheduled breaks lunches on time adhering to expected handle time for calls once ramped All agents must have a quiet workspace where they will not be interrupted or overheard All candidates who are hired will spend the first few weeks after completing training handling Phone Emails SMS chats and Social MediaPhone support will be a daily requirement and will require 85 or higher schedule adherence meaning that they take minimal unscheduled breaks Real time adherence associates monitor statuses and all day associates will be contacted if they are out of adherence This is a high volume program Candidates should expect to be on back to back calls throughout their day with limited down time Qualifications and Physical Requirements with or without reasonable accommodation High school diploma or equivalent Call center experience is required Must have at least 1 3 years of experience within the last 2 years providing customer support across multiple channels including email phone SMS Chat and Social Media1 year inbound phone experience required Applicants must have strong internet connection to support systems Ability to see talk and hear in order to communicate with others to exchange information verbally and in writing Ability to operate a computerlaptop and a headset Experience working remotely is preferred Ability to perform all duties of the job while sitting andor standing for prolonged periods of time ie for the duration of an 8 hr shift Availability Full Time positions available HQ is located in Columbus OhioAbility to work East Coast hours Open availability preferred may include weekdays weekends nights and holidays Collaboration and teamwork are highly valued within our small team within a larger organization The ability to multitask and manage a high volume of emails calls and action items is essential to meet service level agreements SLAsSelf motivation and independence are crucial for success in this role Strong oral and written communication skills are necessary to effectively interact with managers clients and customers The ability to thrive in a high performance environment and prioritize customerservice is paramount Embrace the commitment to customerservice and nourishes brand loyalty Agents must be proficient in using various computer systems including our internal systems and the Underwriters CMS100 show rate for training is required Agents must attend training every day with cameras on and be active participants Training is 2 3 weeks of classroom material Technology Requirements Speedtestnet25 MBPS Download RequiredAn Ethernet hookup is strongly recommendedA backup location or internet access is necessary in the event of an outage Benefits A competitive starting wage of 14 per hourA fully remote work environment All necessary computer equipment and training will be provided Comprehensive training on our products and services Competitive compensation with performance incentives Competitive pay with performance incentives Career development opportunities including internal promotionsA positive and growing work culture that values diversity and inclusivity If you possess a compassionate nature thrive in a customer centric role and have a passion for assisting others we encourage you to apply
$26k-38k yearly est. 5d ago
After hours Customer Care Representative I
Carebridge 3.8
Customer service advisor job in Columbus, OH
Location: Virtual, this role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
Hours: Tuesday - Friday 6:00 pm - 2:30 am EST and Saturday 8 pm - 4:30 am EST
The After hours Customer Care Representative I is responsible for successfully completing the required training in order to perform basic job functions with help from co-workers, specialists and managers on non-basic issues. The main function will be answering incoming Behavioral Health and/or Employee Assistance Program calls.
How will you make an impact:
* Responds to internal and external customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims.
* Analyze problems provide with information and solutions.
* Operates a computer to obtain and extract information; documents information, activities and changes in the database.
* Thoroughly documents inquiry outcomes for accurate tracking and analysis.
* Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.
* Researches and analyzes data to address operational challenges and customerservice issues.
* Process external and internal customers with requested information.
* Under immediate supervision, receives and places follow-up telephone calls / e-mails to answer customer questions that are routine in nature.
* Uses computerized systems for tracking, information gathering and troubleshooting.
Minimum Requirements:
* Requires a HS diploma or equivalent and previous experience in an automated customerservice environment; or any combination of education and experience which would provide an equivalent background.
Preferred Skills, Capabilities and Qualifications:
Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
Due to the nature of the Behavioral Health Resource Center and Employee Assistance Program, candidates must display the ability to show empathy to callers and able to focus on listening to the callers' needs.
Previous experience with use of computers as it pertains to typing, learning new systems and ability to use some Microsoft products.
Candidate must be able to follow all procedures as outlined in job aids and other forms of communication.
Ability to work independently and are able to de-escalate callers as needed.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
$28k-35k yearly est. 5d ago
Customer Service Representative | Technical Support
Charter Spectrum
Customer service advisor job in Columbus, OH
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Are you positive and proactive with a passion for helping people? Do you enjoy active listening and solving problems? Are you tech-savvy and love to multi-task? Then you'll thrive as a professional CustomerService Representative at Spectrum. CustomerService Representatives are vital to our mission, taking inbound calls and providing support that strengthens connections between Spectrum and our residential customers.
As a CustomerService Rep with a focus on Internet and Voice Repair, you'll provide customer support by phone, troubleshoot internet and phone technical issues, and handle basic billing inquiries and payments. Every day, your work will connect people in ways that matter and make a positive impact on our subscribers and the company.
WHAT OUR CUSTOMERSERVICE REPRESENTATIVES ENJOY MOST
Continuously learning and turning that knowledge into customerservice wins
Uncovering customers needs, creating solutions, and resolving problems
Making a positive impression on customers through a best-in-class experience
Representing a Fortune 100 company with professionalism and courtesy
Working in an open, friendly environment with a supportive, energetic team
We are a large organization operating 24/7 bustling call centers offering a variety of shifts. With your customer-centric mentality and a variety of tools and resources, you'll overcome challenges and get services running smoothly. Be prepared to manage tough feedback from clients and convey a strong understanding of Spectrum services. If you'd enjoy this type of dynamic job, we want to hear from you.
WHAT YOU'LL BRING TO SPECTRUM
Required Qualifications
Education: High school diploma or equivalent
Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
Language: Ability to read, write, speak and understand English
Preferred Qualifications
Experience: 6+ months of customerservice or related experience; 6+ months of basic technical support experience; 6+ months of heavy volume phone experience; 6+ months working with computers and software applications
Technical Skills: MS Office, computer skills, typing
Skills: Communication, organization, time management, customerservice
Abilities: Dependable, problem-solving, professional, positive, proactive, multi-tasking, resilient
CRP114 2026-68050 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $20.00 and $27.80. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
$20-27.8 hourly 5d ago
Customer Service Representative, Full or Part Time
Circle K Stores, Inc. 4.3
Customer service advisor job in Columbus, OH
Store 4705719: 411 Georgesville Rd, Columbus, Ohio 43228 Shift Availability. Flexible Availability Job Type. CustomerService Representative. We want you to join our team as a CustomerService Representative. If you have the desire to be challenged, CustomerService Representative, CustomerService, Part Time, Representative, Retail
$27k-32k yearly est. 2d ago
Memory Care Coordinator (LPN) - DSL Danbury Westerville
Danbury Westerville
Customer service advisor job in Dublin, OH
You walk in the door to a work family who wants to make the day count. We truly believe our employees and residents are a family that comes together to enjoy the good things in life, including one another. When our employees feel special, so do our residents.
We offer a great FULL TIME benefits and perks package!
Short Term Disability (Guardian)-for employee only, benefit percentage 60% of salary!
Long Term Disability (Guardian)-for employee only, benefit percentage 60% of salary!
Health Advocate (Employee Assistance Program)-for Employee, Spouse, Dependents, Parents, and Parents in Law.
Examples that are available for help: Emotional Support-Stress, Relationships, Addictions, Mental Illness, Anger, Loss, Depression, Time Management.
Medical (BCBS)-for Employee, Spouse, and/or Dependents.
HSA (Health Savings Account) is optional if Medical is selected. Great tax benefit!
Dental (Guardian)- for Employee, Spouse, and/or Dependents.
Hospital Indemnity (Guardian)- for Employee, Spouse, and/or Dependents.
MetLife Legal (Legal Shield)- for Employee, Spouse, and/or Dependents.
Assistance with Adoption, Lawyers, Wills and Trusts and much more!
No waiting periods, no claim forms, no deductibles!
Wide range of coverages for your fur babies!
All dog and cat breeds are covered.
~ Tuition Reimbursement
Bonuses :
Resident Referral Bonus Opportunities
Employee Referral Bonus Opportunities
Employees are not mandated to have the COVID-19 vaccine.
As a member of the community leadership team, this person must have business experience to direct and manage the overall administrative activities: reception and secretarial, recordkeeping, and human resources at the community level to assure that proper administrative procedures are maintained. The office manager interacts with residents and their sponsors in financial matters as well.
Plan and coordinate a therapeutic program which meets spiritual, social, emotional, physical, and intellectual needs of the resident
· Asses resident characteristics (i.e., stages, sex, ethnic background, prior lifestyles, cognitive and functional abilities) and, in conjunction with other departments, plans and organizes program content
· Assist in developing, implementing, and conducting in service training and education of care to all staff regarding memory care programs/activities working alongside the Director of Nursing and Life Enrichment Director.
· Market the program through involvement in community organizations and participates in the local Alzheimer's and like associations
· Maintain accurate and timely documentation that complies with state regulations and community policy
· Work with management to develop and maintain written program objectives and procedures for implementation; Serve as a role model for staff regarding care of dementia resident
· In coordination with the nursing department and Director of Life Enrichment, perform a pre-admission assessment for each potential resident
· Assist with the resident's admission to ensure a smooth transition
· Assist with the adjustment of the resident and family to the community; Keep abreast of current research, new programs, and community resources which may benefit residents and families and makes referrals as appropriate to facilitate the resident's use of resources, and to promote the resident's increase level of social functioning
· Assist residents in the maintenance and adequate supply of personal clothing and other personal items
· Refer the resident/resident's sponsor internal and external services that are available to the Director of Life Enrichment
· Agree not to disclose assigned user ID code and password for accessing resident/facility information and promptly report suspected or known violations of such disclosure to the Executive Director
Must be an LPN
·Two years of previous experience in programming: including but not limited to: POC (plan of care programs, scheduling staff, coordinating meeting with POAs and families, planning activities and working with dementia residents in an assisted living environment
· Background in nursing/ proving one on one care for seniors
· Flexible schedule, including availability to work evenings, weekends and holidays as needed
We are an Equal Opportunity Employer and considers all applicants for positions without the regard to race, color, religion, sex, national origin, age, sexual orientation, marital or veteran status, or non-job-related handicap or disability.
$35k-49k yearly est. 2d ago
Customer Service Associate
American Signature, Inc. 4.5
Customer service advisor job in Columbus, OH
At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey-an adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. The CustomerService Associate is critical in ensuring we meet that goal. This person serves customers by answering questions, forwarding messages, confirming orders, scheduling deliveries and keeping customers informed of their order status. The CustomerService Associate is responsible for executing all office operations.
Some of the functions the CustomerService Associate will perform:
Embodies our values: Adventure Guides, Serve Others and Own It
Assists in fostering an energetic and positive working environment
Frequently communicates with customers via phone
Partners with all team members to create an easy transaction and great in home delivery service
Develops strong relationships with customers who shop with us in-store and online
Listens to the customers' needs and presents possible options
Requirements
The Ideal Candidate will have, among other skills and abilities:
High school diploma or general education degree (GED); or equivalent combination of education and experience
Ability to read, write and comprehend simple instructions, short correspondence, and memos
Ability to effectively present information in one-on-one and small group situations to customers and team members
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Demonstrated ability to handle customer calls displaying good phone skills
Track record of serving others and putting team goals first
Owners mindset; takes ownership over everything within scope of responsibility
Embody an adventure guide; passion for the business, bringing curiosity and innovation to the job
Proactive approach; identifies and solves problems
Adaptability; flexible to shifting priorities and a changing environment
Desire to continuously improve
If you are selected for an interview, a formal job description is available. Your interviewer can answer any questions you may have about your role in our company.
$22k-27k yearly est. 5d ago
Customer Service Representative
Aston Carter 3.7
Customer service advisor job in Dublin, OH
Account Coordinator / Order Entry
Schedule: Monday-Friday, 9:00 AM - 6:00 PM
About the Role We are looking for a detail-oriented Account Coordinator to join our team! In this role, you will serve as a key point of contact for customers and internal departments, ensuring smooth order processing and exceptional service. You'll manage a high volume of orders, maintain strong relationships with warehouse and freight partners, and contribute to a collaborative team environment.
Responsibilities
+ Communicate effectively with customers and internal teams (Purchasing, Sales, Operations, Logistics, Accounting).
+ Maintain close relationships with warehouse and freight carriers regarding customer orders.
+ Provide backup support for other CustomerService Representatives as needed.
+ Process a high volume of incoming orders via phone, email, and fax; accurately enter details into SAP.
+ Respond to inquiries on product availability, shipping, invoices, returns, and other customer needs.
+ Reconcile purchase order and order discrepancies promptly.
+ Run and review daily and ad-hoc reports.
+ Assist with special projects and process improvements.
+ Collaborate with Account Managers on customer updates and inquiries.
+ Manage a consistent book of business (200-250 customers).
Qualifications
+ Experience: 1-2 years in order entry or customerservice.
+ Education: High school diploma or equivalent.
+ Technical Skills: Proficiency in Microsoft Word and Excel; SAP experience preferred.
+ Ability to perform basic Excel formulas (SUM, AVG, etc.).
+ Strong attention to detail and accuracy.
+ Excellent organizational and multitasking skills.
+ Ability to thrive in a fast-paced environment.
+ Strong communication skills (verbal and written).
+ Team-oriented mindset.
Additional Skills
+ Familiarity with data entry and order entry processes.
+ Experience building long-term customer relationships.
Job Type & Location
This is a Contract to Hire position based out of Dublin, OH.
Pay and Benefits
The pay range for this position is $23.08 - $23.08/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Dublin,OH.
Application Deadline
This position is anticipated to close on Jan 26, 2026.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
$23.1-23.1 hourly 5d ago
Customer Service Representative - State Farm Agent Team Member
Beau Burton-State Farm Agent
Customer service advisor job in Columbus, OH
Benefits:
Licensing paid by agency
Simple IRA
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
We're excited to be approaching our 10-year anniversary this December! Our close-knit team is made up of 5 full-time and 1 part-time team members, and we treat each other like family. With a strong team spirit, we work toward shared goals while keeping things light and fun-mixing professionalism with plenty of camaraderie along the way.
We offer a retirement plan with match, paid time off, a benefits allotment, and ongoing promotions with rewards like cash, extra time off, or items from a team member's wish list. I bring 20 years of State Farm experience (including time as a team member myself) and a Bachelor's in Business Administration from Elon University, with a focus on Management. Our office is laid back but driven-we push hard for results while keeping a positive, supportive vibe.
ROLE DESCRIPTION:
As a CustomerService Representative - State Farm Agent Team Member with Beau Burton - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Identify additional ways that our team can serve each customer.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customerservice experience preferred.
Bilingual Spanish preferred.
$27k-35k yearly est. 5d ago
Customer Service Representative - State Farm Agent Team Member
Adam Deel-State Farm Agent
Customer service advisor job in Columbus, OH
Benefits:
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Training & development
Vision insurance
Position Overview
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relations and follow up with customers, as needed.
Provide prompt, accurate, and friendly customerservice. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
As an Agent Team Member, you will receive...
Health, Dental, and Vision Insurance
Salary plus commission/bonus
Life/Disability Insurance Benefits
401K with matching funds
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency
Learning to market property/casualty, life, health and banking and financial products
Setting sales and growth goals
Working closely with the agent to gain an understanding of the agent's role and office logistics
Learning how to network effectively
Requirements
Excellent communication skills - written, verbal and listening
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customerservice
Ability to work in a team environment
Ability to effectively relate to a customer
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
Our Agency
Adam Deel is a State Farm agent in Columbus, Ohio. We are a top ranked agency in the state of Ohio. Our work environment is fast-paced, team centric, and goal oriented. We focus on providing excellent training on the insurance industry while providing existing employees an opportunity to advance within the agency and State Farm. If you are ready to start your career in the insurance industry, our office would be a great home for you! Follow the next steps below to apply.
Next Steps
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
$27k-35k yearly est. 5d ago
Customer Service Representative
Capital City Appliance Service, Inc.
Customer service advisor job in Columbus, OH
Founded in 1992, United Appliance Servicers Association is a nonprofit trade association for servicers by servicers. As North America's Largest Appliance Repair Association we have a large network of individual Appliance Repair business owners who are always looking for qualified professionals to join their team.
As a CustomerService Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customerservice and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.
Specific Responsibilities:
Receive incoming calls in professional and courteous manner
Perform marketing and sales functions to sell additional work and earn business
Complete work orders, return customer calls, and respond to customer complaints
Perform other duties as needed which may include cross-training in related positions
Job Requirements:
Minimum two years admin experience
Strong written and verbal communication skills
Detail-oriented with strong data entry skills
Positive Attitude
Team player who can work independently
Benefits: Benefits package vary by location
We are actively interviewing for this position - Apply today and our hiring manager will follow up!
This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.
$27k-35k yearly est. 2d ago
Customer Service Representative
Abacus Service Corporation 4.5
Customer service advisor job in Columbus, OH
Performs responsible work providing administrative support in the Mobility Services Department, which includes pass sales for COTA Mainstream and supporting Mobility Coordinator as needed. Performs other duties in alignment with the COTA Strategic Plan and in support of the organization's vision to Move Every Life Forward.
ESSENTIAL JOB FUNCTIONS:
Provides administrative support to the Mobility Services Department;
Interacts with Mainstream customers and potential applicants, relatives of Mainstream customers and applicants, human service providers, and advocacy groups for individuals with disabilities to provide general information on paratransit services, policies and procedures;
Supports the paratransit service operation by performing routine duties; opens and distributes departmental mail; staffs the paratransit information telephone line; answers and screens incoming telephone calls, answering general questions when applicable or referring them to the appropriate staff member. If information gathering is necessary, compiles and returns responses to customer requests and inquiries;
Counts, maintains and distributes Mainstream pass, ticket inventory and merchandise sales for the organization;
Promotes a positive customer experience by offering support and guidance to individuals requiring assistance with Mainstream service information, including purchasing tickets, the eligibility process, and Mainstream Lost and Found;
Assess Customer needs; exercise good oral and written communication skills, whilst articulating relevant information and directions in an organized and concise manner; takes proactive steps to maintain positive experiences;
Informs customers about new product/service features and functionalities; collaborates with various team members across departments to problem solve and exceed customer expectations;
Operates Cisco/Finesse phone system, multi-display computer, copier and other office equipment. Uses COTA email and other software to handle general inquiries.
Handles customer contacts and ensures accuracy when relaying information to Customer Care personnel; exhibits empathy and understanding when interacting with customers regarding contacts.
OTHER JOB FUNCTIONS:
Performs other duties as assigned.
Regular, predictable and punctual attendance required.
MINIMUM EDUCATION & EXPERIENCE REQUIRED:
Requires a High School Diploma or GED, and three (3) years of experience in a professional or office environment.
LICENSES & CERTIFICATIONS:
None
KNOWLEDGE, SKILLS & ABILITIES:
Knowledge of Trapeze and Microsoft Office, including Excel, Word, Outlook, and PowerPoint;
Knowledge of standard office practices and procedures, current office technologies and keyboarding;
Skills in verbal and written communication;
Skills in human relations;
Ability to communicate effectively orally and in writing using all available mediums (i.e., E-mail, voice mail, correspondence); and
Ability to lift heavy/bulky packages and endure long periods of walking and driving.
PHYSICAL REQUIREMENTS:
This position requires exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force to move objects, and the following additional physical abilities:
Fingering: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.
Hearing 1: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination in sound.
Mental Acuity: Ability to make rational decisions through sound logic and deductive processes.
Repetitive Motion: Substantial movements (motions) of the wrist, hands, and/or fingers.
Speaking: Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely.
Talking 1: Expressing or exchanging ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
Visual Acuity 1: Have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading.
COTA has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.
The duties of the position include:
Answering and screening incoming calls, answering general questions, strong customerservice skills
Complete oversight of the Mainstream Pass Sales Process Counting, maintaining, and distributing ticket/passes requests over the phone and in-person
Customer Service Representative - State Farm Agent Team Member
Chad Harris-State Farm Agent
Customer service advisor job in Dublin, OH
Benefits:
Simple IRA
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a CustomerService Representative - State Farm Agent Team Member with Chad Harris - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customerservice experience preferred.
$27k-35k yearly est. 5d ago
Regional Customer Service Representative
Advantage Drainage Systems, Inc.
Customer service advisor job in Hilliard, OH
The Regional CSR serves as a trusted point of contact for assigned regional customers, providing comprehensive order management and relationship support. This role ensures timely resolution of customer issues, proactive communication, and collaborati CustomerService Representative, CustomerService, Continuous Improvement, Regional, Representative, Business, Manufacturing, Retail
$27k-35k yearly est. 4d ago
Customer Service Representative
Contactus LLC 3.5
Customer service advisor job in Hilliard, OH
We're Growing - Join Our Team! ContactUs Communications, headquartered in Columbus, Ohio, is expanding and looking for motivated, customer-focused individuals to join our 100% work-from-home team as Customer Support Representatives. If you enjoy helping others, solving problems, and working in a fast-paced, positive environment-this could be the perfect next step in your career!
Training & Schedule
Training Start Date: TBD
Production Hours: TBD
Location: Remote / Work From Home
About the Role
As a Customer Support Representative, you'll be a friendly and knowledgeable voice supporting customers with service-related questions. You'll provide empathetic, professional assistance while delivering a positive customer experience on every interaction.
What You'll Do
Assist customers with service-related inquiries and concerns
Communicate clearly and professionally via phone and occasional email
Build trust and confidence with customers through active listening
Troubleshoot issues and provide effective solutions
Manage your time efficiently while meeting performance expectations
Maintain a positive, customer-first attitude in a fast-paced environment
What We're Looking For
Must be at least 18 years old
High School Diploma or GED required
Minimum of 2 years of customerservice experience
Confident, friendly, and people-oriented personality
Typing speed of at least 25 words per minute
Comfortable using computers and basic applications (Microsoft Office, email, etc.)
Ability to work independently, stay organized, and manage time effectively
Reliable, flexible, and ready to grow with the company
Home Office Requirements
To be successful in this role, you must have:
Desktop computer or laptop (no tablets)
Reliable high-speed internet connection (speed test required)
Ethernet cord connection
Quality headset with microphone
Quiet, dedicated workspace
What's In It for You
Competitive starting pay
Paid training
Paid time off
Medical, Dental, and Vision Insurance
401(k) Plan
Opportunities for advancement
The convenience of working from home
Ready to Grow with Us?
If you're dependable, people-focused, and excited to make an impact from home, we'd love to hear from you!
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
EEO Statement:
ContactUs is an equal opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
$27k-35k yearly est. 5d ago
Float Member Services Representative
Bridge Credit Union 3.9
Customer service advisor job in Powell, OH
Here at Bridge Credit Union, we strive to serve our communities with excellence at every opportunity by expanding our borders and creating new and improved ways to serve. Without our dedicated staff, we would not be able to reach our goal of great service! If you are looking to expand your knowledge, develop in your career and grow within a rapidly growing company, this opportunity may be for you!
We offer: Affordable health and vision insurance
Free dental insurance
401K plan with up to a 5% match,
Accrued vacation and injury/illness leave
Short-term and Long-term Disability
Life insurance
And more!
Must be willing to travel.
Qualifications:
High school graduate or equivalent.
Required knowledge:
Cash handling..
Good communication skills. Professional appearance, dress, and attitude.
The ability to operate related computer applications and business equipment including adding machine, copy machine, coin and money counting machines, and telephone. Data entry skills.
Work Schedule
Full time position
Monday - Friday 9 a.m. - 5 p.m.
Saturday 9 a.m. - 1 p.m.
Job Description:
Responsible for providing a variety of paying and receiving functions for members in person, via phone, electronically, and through the mail, including but not limited to processing deposits, withdrawals, loan payments, cashiers' checks, money orders, and cash advances. Balances each day's transactions and verifies cash totals. Performs a broad variety of member services functions such as opening and closing accounts, renewing certificates, and assisting members with account inquiries and problems. Answers members' questions regarding Credit Union services provided and performs a variety of account maintenance duties. Actively cross-sells Credit Union services. Performs specific assigned duties and assists other Member Services Representatives/Specialist with duties as required. Serves members promptly and professionally. Acts as a daily vault teller, when needed.
Job Posted by ApplicantPro
Benefits:
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Vision insurance
CUSTOMER RELATION SPECIALIST Retail Furniture Bedding Appliances Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers!
Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customerservice jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole.
We have a great benefits package consisting of:
Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000
Dental Insurance - Affordable dental insurance with NO waiting period.
Vision Insurance - Quality vision coverage for very little cost.
Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
401K Plan - All administrative fees are paid by the company.
ESOP - Employee Stock Ownership Program
Paid Time Off - Competitive paid time off policies.
Employee Discount - Generous employee discount on ALL merchandise.
As a Customer Relations Specialist you will:
Verifies all information related to orders is accurate; identifies and corrects discrepancies.
Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines.
Provides customerservice support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions.
Completes and processes credit applications, payments and financing paperwork.
Communicates with internal and external personnel in a professional and timely manner.
Maintains accurate files and processes in order to maximize productivity.
Performs clerical support for store staff as needed.
Other duties as assigned.
Qualities and skills we are looking for:
Excellent verbal and written communication, and listening skills
Basic reading and comprehension skills.
Basic numerical reasoning skills.
Ability to complete paperwork in an accurate, neat and efficient manner.
Demonstrated knowledge of software, including Microsoft Office
Excellent organizational skills
Outstanding customerservice skills
Physical Demands:
Ability to sit, stand, bend, stoop, and reach regularly
Education and Experience:
High school diploma or equivalent combination of education and experience
Previous clerical experience preferred
Position Type
Full-Time/Regular
#BSSALES
This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
How much does a customer service advisor earn in Columbus, OH?
The average customer service advisor in Columbus, OH earns between $25,000 and $38,000 annually. This compares to the national average customer service advisor range of $26,000 to $39,000.
Average customer service advisor salary in Columbus, OH
$31,000
What are the biggest employers of Customer Service Advisors in Columbus, OH?
The biggest employers of Customer Service Advisors in Columbus, OH are: