Customs Specialist
Customer service advisor job in Milpitas, CA
Aivres is a leading global data center and cloud computing solutions provider committed to delivering innovative technologies that propel the world's leading industries to new frontiers. We deliver and deploy robust, performance-optimized, purpose-built platforms to major data centers around the globe.
Responsibilities
Responsible for the customs clearance of imported goods, including air and sea shipments, delivered to American companies from overseas.
Responsible for the customs clearance of goods, including air and sea shipments, delivered by American companies for export overseas.
Handling exceptions in customs clearance for American companies' imports and exports, as well as dealing with customs cases.
Responsible for customs compliance management in the United States and other areas, ensuring compliance in overseas customs operations. This includes, but is not limited to, customs code classification, import and export compliance access, customs valuation, rules of origin application, and effective management of customs clearance agents.
Proficient use of U.S. customs codes, trade preference policies, and relevant tax regulations. Conduct tariff analysis and product classification audits for imports and exports, utilizing legal and compliant tariff preference regulations to reasonably reduce tariff costs while ensuring compliance. Provide business analysis and decision-making basis.
Participate in the management of customs clearance agents and other suppliers, promote the daily customs operation management of American companies, continuously improve and enhance cost-effectiveness.
Other international trade, import and export-related tasks, interpretation, analysis, and implementation of overseas regional customs policies, among other responsibilities.
Qualifications
Bachelor's degree or above
Preferred majors include International Trade, Finance, Logistics Management, etc.
Minimum of 3 years of professional work experience in the relevant field
Qualification certificates related to import and export is a preferred
Familiar with knowledge of import and export operations, laws and regulations in the business area, and understanding of relevant business interfaces upstream and downstream in the system, as well as their relationship with the system
Strong organizational and coordination abilities, interpersonal skills, communication skills, and planning and execution abilities
Excellent problem analysis, positioning, and solving abilities
Proficient in the use of common office software
Bilingual in mandarin is preferred
EEO Statement
Aivres is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Aivres to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.
Wellness & Member Experience Associate
Customer service advisor job in San Francisco, CA
A leading nonprofit organization is seeking a Membership Associate to enhance the member experience at their San Francisco branch. This role involves engaging with members, managing membership accounts, and ensuring a welcoming and inclusive environment. The ideal candidate will have a high school diploma, customer service experience, and availability during various shifts. The position offers a salary range of $18.67 - $22.00 per hour and the chance to impact the community positively.
#J-18808-Ljbffr
Care Coordinator
Customer service advisor job in Pleasanton, CA
/RESPONSIBILITIES At the front door of University Health, this role serves to screen patients needing placement in acute or observation beds for the purposes of correct status determinations, and the coordination of appropriate diversions to home or other level of care more appropriate for the services needed to be rendered. This position requires assertive clinical acumen and communication skills for serving in the liaison roles with medical staff, nursing, and patients and families.
EDUCATION/EXPERIENCE
Graduation from an accredited school of nursing with current RN licensure in the State of Texas, BSN preferred. National certification (e.g. CCRN, RNC, CEN, CNOR, OCN, ANCC, CAN, CPAN, CFRN, etc.) in related field is preferred. Three years recent, full-time hospital experience preferred. Work experience in case management, utilization review or hospital quality assurance experience is preferred. Must complete a Clinical Documentation Improvement Course within specified time of hire date.
LICENSURE/CERTIFICATION
Current license from the Board of Nurse Examiners of the State of Texas to practice as a registered nurse is required. National certification in related field is preferred. Case Manager Certification (CCM or ANCC) is highly desirable.
Product Expert, Customer Support (Santa Cruz, CA)
Customer service advisor job in Bonny Doon, CA
About the Role We are looking for a Product Expert to provide exceptional technical support to our customers. As a Product Expert at Omni, you will use your knowledge of SQL, data analytics, and the Omni product to help customers solve data problems, learn best practices, and navigate the platform. You will be both the face of Omni, and the voice of the customer internally. You will provide personal attention and advocate for customers' needs while serving as their first line of help.
We take pride in providing stellar, high-touch technical support throughout the customer lifecycle, and the Product Expert is the face and heart of the customer experience!
You will:
* Become a deep expert in the Omni product & best practices
* Assist Omni's customers, potential customers, and partners via Slack, acting as the frontline as users navigate the product
* Provide proactive, positive, above-and-beyond technical support, digging deeper to find creative solutions that go beyond the surface of the questions being asked
* Stay up to date on the latest product improvements & roadmap
* Give voice to customer needs in internal discussions with Product and Engineering.
* Partner with Solutions Engineering to identify trends and proactively recommend product and tooling solutions to improve customer experience
* Share deep knowledge of actual usage cross-functionally to inform how we develop and market our product.
* Surface feature requests and reproduce and report bugs reported by Omni users
* Contribute to our community site, sharing design patterns, solutions, and troubleshooting guides to enable self-service.
* Create delightful experiences for our customers. Build trust-filled advisory relationships, and find ways to make data teams more successful.
About you
* Love learning and problem solving; enthusiastic about helping and teaching others
* Strong communication skills, both written and oral
* Desire to work directly with customers on a daily basis
* Passionate about working with and talking about data
* Strong SQL skills; knowledge of SQL for analytics
* 1+ years experience in data analytics and/or business intelligence preferred
This role is based in our Santa Cruz office, and allows for a hybrid schedule with 3 days/week in office.
Why Join Us
* Passionate, close-knit team with extensive experience in the space, including founders from Looker and Stitch Data
* Health, dental, and vision insurance
* 401(k) Plan
* Unlimited PTO
Growth Consultant, AppDev, Google Customer Solutions
Customer service advisor job in San Francisco, CA
_corporate_fare_ Google _place_ New York, NY, USA; San Francisco, CA, USA **Mid** Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. _info_outline_ XApplicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: **New York, NY, USA; San Francisco, CA, USA** .
**Minimum qualifications:**
+ Bachelor's degree in engineering, computer science, data science or equivalent practical experience.
+ 5 years of experience in cloud, consulting, business or media analytics, digital media, marketing, financial analysis, or another quantitative field.
+ Experience using SQL to extract and manipulate data, or with other programming or scripting languages such as R, Python or ad tech automation.
**Preferred qualifications:**
+ Experience with Cloud platforms or a foundational understanding of AI principles and their application to business growth.
+ Experience in consulting business or data science to influence changes in their resource and budget allocations.
+ Understanding of statistical modeling and quantitative analysis techniques and ability to analyze large datasets with the goal of delivering actionable insights.
+ Familiarity with machine learning methodologies including data cleansing, normalization, feature engineering, model training/validation and automation.
+ Proficiency in Portuguese or Spanish.
+ Excellent problem-solving, project management, and investigative skills.
**About the job**
Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative ways to consistently deliver extraordinary and incremental outcomes for both Google and our customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the companies and users that trust Google with their most important goals.
In this role, you'll work with the most sophisticated Apps customers in AMER and LATAM to help them optimize their user acquisition strategy with Google Ads. You will deliver client engagements on data science/measurement consulting projects (e.g., pLTV, event selection, incrementality), lead hypothesis-driven client analysis to surface actionable insights, and develop Google SQL/Workspace Scripts/Python scripts to enable advanced client reporting and ad tech automation. You will be passionate about building and coding tools, excited to leverage cloud infrastructure and AI technologies to solve business problems, analyzing data, and strategizing in a changing environment. You'll work with AppDev Sales Leadership, Global Growth Consultants and key cross-functional teams to help find new business opportunities for our business and customers. You'll present to leadership, get buy-in and influence their decision making. You'll coordinate and execute growth projects.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers and we have fun doing it.
The US base salary range for this full-time position is $110,000-$157,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more aboutbenefits at Google (************************************* .
**Responsibilities**
+ Partner with internal and external products, research, data, and measurement teams to deliver full measurement solutions to customers.
+ Own the measurement conversation and be comfortable leading client conversations and projects related to measurement.
+ Advise Google clients and agencies on best practices for marketing analytics within the broader context of industry standards and options. Provide ongoing customer consultation on how to implement best practices.
+ Scale measurement impact internally by upskilling AppDev sales growth managers.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy (******************************************************* ,Know your rights: workplace discrimination is illegal (**************************************************************************** ,Belonging at Google (******************************** , and How we hire (**************************************** .
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form (*************************************** .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also ******************************* and ************************************************************* If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: ***************************************
Customer Success Expert
Customer service advisor job in San Francisco, CA
Why us?
You will be part of a team that believes that believes in employees success! They are a dynamic, fast growing company with great opportunities and an employee focused company culture. Join this fantastic team today and make a difference in your life and the lives of those around you!
They are an equal opportunity employer and value diversity at our company.
Job Description
Your responsibilities:
Planning and scheduling client meetings
Taking care of any client requests in a timely manner
Participating in client calls and site visits
Maintaining notes from each client interaction
Generating reports and presentations
Qualifications
We'd love to hear from you, if:
You have 2 years of experience in a professional services environment
You have 1-2 year sales experience selling solutions or consultative sales and customer service
Education Qualification: Bachelors Degree
Work Authorization: US Citizen / Green Card Holder
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Risk Strategy
Customer service advisor job in San Francisco, CA
For companies building financial technology and transforming the financial services space, the biggest bottleneck to their growth and innovation is often the underlying banks and infrastructure stack they rely on. We have spent our careers founding and scaling companies like Plaid, Square, Meta, Blend, and Affirm, and have seen this problem firsthand - builders and developers needing to partner with traditional banks, and creating API and abstraction layers over the patchwork that is the bank, its core, and many other vendors. All of this results in a complex (and often expensive) banking supply chain involving a user, fintech, BaaS middleware provider, bank, core and the Federal Reserve.
At Column, we set out to simplify and fix this. We are a bank and a software company built from the ground up, offering builders and developers technology-forward banking solutions that cut out the hundreds of vendors, middleware providers, and abstraction layers. This means a safer, more transparent, and less costly banking supply chain. Come build with us!
The opportunity
We're looking for an all-around business athlete to join our Customer Risk Strategy team! You don't need to be an expert in banking or risk on day one - we are seeking a candidate who is excited about disrupting financial services and willing to utilize their highly strategic, operational, and product-oriented mindset to help drive continuous improvements across our existing operations. Your work will help Column deepen its relationships with its fintech partners by effectively managing our forward-thinking, strategic, and highly efficient risk programs (a critical differentiator for Column!) to ensure we scale safely. This is a unique entry point into the world of risk at a high-growth fintech company, where you'll gain skills and experience that few others can offer.
This role is a great fit for someone excited to blend strategic problem-solving with hands-on execution. While part of your work will focus on crucial operational aspects of managing risk (oversight and monitoring of our fintech partners), every project you lead will directly influence our ability to grow Column's business relationships so they remain strong and resilient.
This role will report directly to our Head of Regulatory Affairs and will partner closely with leaders across engineering, business, legal, compliance, operations, and go-to-market teams. This role is based in-person at our Presidio office in San Francisco (3-4 days/week).
What you'll do
Manage oversight of Column's Fintech Partners: Ensure effective ongoing oversight processes by reviewing key program metrics to identify trends, outliers or key risk indicators that require further investigation.
Support evaluation of partnership expansions. As Column's relationships with its Fintech Partners grow and expand, you will be responsible for working with our business team to manage these expansions, working closely with internal SMEs to evaluate and document key risk and compliance considerations.
Design and implement new processes: Maintain a growth mindset by helping members of the Column's risk and compliance organization identify and develop potential process improvements as the our partnership activities continue to expand.
Drive development of key metrics and reporting: Work closely with the Column's senior leadership team on developing new metrics and providing periodic reporting on Column's partnership activities to executive management and the Board of Directors.
What you'll need to be successful
2-3 years of experience in high-growth environment, including management consulting, financial regulatory agency, financial services and/or fintech company
Ability to jump into new situations, with a willingness to learn quickly and help solve problems
Hyper-organized approach to project management, including coordinating efforts across multiple teams; comfort juggling multiple projects and priorities is critical
Scrappy, roll-up-your-sleeves attitude - we thrive because we work harder, are more creative, and have zero ego when it comes to getting our hands dirty to build a business
Attention to detail and a commitment to accuracy
Familiarity with the banking and fintech industries is preferred, but not required - an interest in becoming an expert in finance, risk, compliance, and technology, however, is a must
Excitement about working in a fast-paced, deeply cross-functional space
What you'll get from us:
🏥 Comprehensive health, dental, and vision plans, including options that are 100% covered by Column for you and 100% covered for your dependents!
🐣 Comprehensive family planning and fertility benefits via partnership with Carrot, including reimbursement of up to $20,000 in qualified expenses
🏡 Up to $2,000 (post-tax) monthly rent subsidy for employees living within 2 miles of Column's office
💳 FSA and HSA account options to enable use of pre-tax money for medical and dependent care expenses
📈 401k plan, including self-directed brokerage options
🌴 Flexible time-off policy - take the time off that you want and need to relax and recharge
👶 100% paid parental leave, including 16 weeks for birth mothers, 12 weeks for primary caregivers, and 8 weeks for secondary caregivers
😇 Up to $4,500 in annual reimbursements for backup childcare
🍽️ Catered lunches and dinners for SF employees
🚆 Commuter benefits, including paid transportation to-and-from the office
🎉 Regular team building events, including annual offsite
Pay transparency:
Compensation packages at Column include base salary, equity, and benefits. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers.
The annual base salary range for this role is $115,000 - $130,000 + equity.
We look forward to hearing from you
Column is committed to working with the best and brightest people from the broadest talent pool possible. We value bringing together a team with different perspectives, educational backgrounds, and life experiences, and believe a diversity of ideas is what allows us to develop the best solutions. All qualified individuals are encouraged to apply.
If you need assistance or a reasonable accommodation during the application and recruiting process, please reach out to accommodations@column.com.
We participate in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program here.
Auto-ApplyCustomer Service Reps / Associate / Specialist
Customer service advisor job in San Francisco, CA
Job Responsibilities
Are you dependable?
Are you looking for more?
If you answered yes then Pharmacyclics is looking for you!
We are an industry-leading and continuously growing company, and the right individual can grow with us! We're looking to add enthusiastic Customer Service Reps / Associate / Specialist for full-time and part-time positions immediately! We're seeking empathetic individuals who can support management and also interact with our vendors & customers while providing and maintaining quality, “best-in-class” customer service.
We offer a competitive compensation and benefits package including health, dental, vision, life insurance, paid time off and 401k. When you join Pharmacyclics as a Customer Service Rep, you will have the opportunity to make a difference in the life of customers.
Essential Duties:
Process orders, forms, applications, and requests.
Keep records of customer interactions, transactions, comments and complaints.
Communicate with customers and vendors through various channels.
Respond promptly to customer inquiries and provide feedback on the efficiency of the customer service process.
Acknowledge and resolve customer complaints.
Ensure customer satisfaction and provide exceptional customer support.
Salary: $18.50 to $22.00 /hour. Based on Performance and Experience.
Apply today for an opportunity to be a part of a great team with an innovative company!
***NB: Candidates applying should send a resume to our HR desk ***[email protected]*** and we will get back in touch ASAP!
Skills Required
Requirements:
High school diploma, general education degree or equivalent.
Ability to stay calm when customers are stressed or upset.
Ability to multi-task, prioritize, and manage time effectively.
Customer orientation and ability to adapt/respond to different types of characters.
Ability to meet required goals and quotas.
Positive and service-oriented attitude.
Care Transformation Executive
Customer service advisor job in San Francisco, CA
About Us:
Ambience Healthcare is the leading AI platform for documentation, coding, and clinical workflow, built to reduce administrative burden and protect revenue integrity at the point of care. Trusted by top health systems across North America, Ambience's platform is live across outpatient, emergency, and inpatient settings, supporting more than 100 specialties with real-time, coding-aware documentation. The platform integrates directly with Epic, Oracle Cerner, athenahealth, and other major EHRs. Founded in 2020 by Mike Ng and Nikhil Buduma, Ambience is headquartered in San Francisco and backed by Oak HC/FT, Andreessen Horowitz (a16z), OpenAI Startup Fund, Kleiner Perkins, and other leading investors.
Join us in the endeavor of accelerating the path to safe & useful clinical super intelligence by becoming part of our community of problem solvers, technologists, clinicians, and innovators.
The Role:
The mission of a Care Transformation Executive is to drive strong, long-term partnerships that drive meaningful positive change for providers, patients, and administrators across the healthcare landscape. You'll collaborate closely with leaders across health systems to drive adoption of Ambience from initial pilots through full-scale enterprise rollouts. Your goal is to ensure Ambience delivers measurable clinical and financial outcomes as we grow our partnerships. As a trusted advisor, you'll help align executive priorities with frontline needs to ensure Ambience enables better care at scale.
What you'll accomplish:
Build high-trust partnerships with clinical, operational, financial, and IT leaders across your accounts. You'll be the face of Ambience to our health system customers, earning the confidence of stakeholders and turning alignment into momentum.
Lead end-to-end implementation of Ambience solutions across complex health systems. Coordinate workflow discovery, technical integration, customer onboarding, and go-live execution to ensure smooth deployments that drive rapid time-to-value.
Partner closely with Product and Clinician Success to continuously improve the customer experience. Bring structured feedback from pilots and scaled deployments back into roadmap discussions, influence feature prioritization, and collaborate on playbooks that elevate adoption and long-term outcomes.
Own post-sale execution of Ambience pilots from day one. You'll keep pilots on track, help teams realize meaningful value quickly, and guide the path from a promising start to a long-term enterprise partnership.
Shape and deliver clear ROI narratives that speak to what health systems care about. You'll support executive readouts and QBRs that earn buy-in and build champions.
Accelerate time to value by anticipating roadblocks before they show up, manage change with a steady hand, and help our partners move from pilot to scale with confidence and speed.
Make us better, together. You'll capture repeatable playbooks and pilot frameworks to help the entire Care Transformation team level up.
What we look for:
4+ years of experience in healthcare transformation, health tech implementation, customer success or healthcare management consulting. You've worked closely with provider organizations and know how to navigate complex health systems.
You've led post-sale motions, converted pilot initiatives into long-term contracts, and built champions across clinical, operational, and executive teams.
Exceptional communicator with the ability to switch fluently between clinical and operational language operational. You know how to meet stakeholders where they are and communicate with clarity and credibility across functions.
Comfortable operating independently in high-ambiguity environments. You bring structure where none exists, anticipate roadblocks, and take ownership without waiting for instructions.
Deeply mission aligned and care about fixing what's broken in healthcare and are motivated by working with a team that shares that urgency.
This role requires up to 30% travel. Travel will include onsite support during key customer events, stakeholder meetings, and QBRs across the U.S. All travel expenses are covered in accordance with Ambience's travel policy.
Pay Transparency
The base compensation for this role is approximately $145,000-$185,000 per year, excluding equity or bonus targets. We've intentionally allocated a wider range so that candidates have more flexibility to choose the desired cash/equity split that works for them. Philosophically, we lean towards generous equity grants so that our team truly gets to share in the impact they create.
Are you outside of the range? We encourage you to still apply: we take an individualized approach to ensure that compensation accounts for all of the life factors that matter for each candidate.
#li-remote
Being at Ambience:
An opportunity to work with cutting edge AI technology, on a product that dramatically improves the quality of life for healthcare providers and the quality of care they can provide to their patients
Dedicated budget for personal development, including access to world class mentors, advisors, and an in-house executive coach
Work alongside a world-class, diverse team that is deeply mission aligned
Ownership over your success and the ability to significantly impact the growth of our company
Competitive salary and equity compensation with benefits including health, dental, and vision coverage, quarterly retreats, unlimited PTO, and a 401(k) plan
Ambience is committed to supporting every candidate's ability to fully participate in our hiring process. If you need any accommodations during your application or interviews, please reach out to our Recruiting team at
accommodations@ambiencehealth.com
. We'll handle your request confidentially and work with you to ensure an accessible and equitable experience for all candidates.
Auto-ApplyCustomer Executive
Customer service advisor job in San Francisco, CA
About the role The Customer Executive (CE) is responsible for ensuring proper delivery of all products and services is completed to customer specifications and meets the contractual service level agreement (SLA) for their assigned customers. The CE communicates regularly with customer project and implementation teams, Account Managers, Solution Specialists, Finance, and vendors regarding open requests, open quotes, escalated orders, and at-risk projects. This position is an office-based position.
Salary range: $60K USD
What you'll be doing
Partners with business leaders to deliver services that support company objectives and that are consistent with Computacenter United States Inc. values.
Collaborates with Sales, Partner Management, Integration Centers, Finance, and other cross functional teams on an as needed basis regarding open and pending customer projects and orders.
Uses Computacenter United States Inc. systems and process to manage and maintain project timelines and verifies integrity of Computacenter United States Inc. Vendor Supplied Inventory (VSI) to Customers.
Manages all logistics between Computacenter United States Inc., the Integration Centers, and vendors to en-sure scheduled deliveries to customer sites.
Provides regular data and timeline updates to customers and Computacenter United States Inc. Finance teams.
Communicates regularly with Commercial Partner Management teams.
Provides status reports to Account managers, project teams, and Partner Management.
Follows defined processes and procedures to manage and coordinate execution of all open requests, open quotes, open purchase orders, escalated orders, and at-risk projects.
Communicate project timelines and manages escalations with appropriate internal and external partners.
Reviews all Salesforce CRM reporting and tracking related to open opportunities, assists in managing open opportunities within team, and follows up directly with customers.
Working with Account Managers and Inside Sales Managers, creates and maintains accurate forecasts.
Creates and maintains a database of historical deals, pricing, and technology preferences across the customer base.
Conducts general administrative project management duties as necessary.
Embraces and supports Computacenter United States Inc.'s mission and core values.
What you have
Bachelor's degree or equivalent experience.
1 to 2 years of inside or outside sales experience preferred.
Minimum of 1 year of customer support experience in the IT industry.
Experience using SAP and Salesforce.com or similar ERP and CRM tools.
Legally eligible to work in the United States.
Customer focused.
Strong written and verbal communication skills.
Able to exercise discretion and independent personal judgment to accomplish goals with minimal direct supervision.
Able to maintain effective lines of communication between high-level internal and external stakeholders.
Strong interpersonal, problem-solving, time-management, organizational, and prioritizing skills.
Professional self-starter able to work both independently and collaboratively with others to accomplish goals.
Able to take ownership of customer projects to create, maintain, and expand opportunities with customers.
Prefer a strong working knowledge of computer system applications (e.g.: Windows, Microsoft Office, OSX, Salesforce).
What you can expect
There's so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.
About us
Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We're a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country's best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta. ************************
Customer Executive
Customer service advisor job in San Francisco, CA
About the role The Customer Executive (CE) is responsible for ensuring proper delivery of all products and services is completed to customer specifications and meets the contractual service level agreement (SLA) for their assigned customers. The CE communicates regularly with customer project and implementation teams, Account Managers, Solution Specialists, Finance, and vendors regarding open requests, open quotes, escalated orders, and at-risk projects. This position is an office-based position.
Salary range: $60K USD
What you'll be doing
* Partners with business leaders to deliver services that support company objectives and that are consistent with Computacenter United States Inc. values.
* Collaborates with Sales, Partner Management, Integration Centers, Finance, and other cross functional teams on an as needed basis regarding open and pending customer projects and orders.
* Uses Computacenter United States Inc. systems and process to manage and maintain project timelines and verifies integrity of Computacenter United States Inc. Vendor Supplied Inventory (VSI) to Customers.
* Manages all logistics between Computacenter United States Inc., the Integration Centers, and vendors to en-sure scheduled deliveries to customer sites.
* Provides regular data and timeline updates to customers and Computacenter United States Inc. Finance teams.
* Communicates regularly with Commercial Partner Management teams.
* Provides status reports to Account managers, project teams, and Partner Management.
* Follows defined processes and procedures to manage and coordinate execution of all open requests, open quotes, open purchase orders, escalated orders, and at-risk projects.
* Communicate project timelines and manages escalations with appropriate internal and external partners.
* Reviews all Salesforce CRM reporting and tracking related to open opportunities, assists in managing open opportunities within team, and follows up directly with customers.
* Working with Account Managers and Inside Sales Managers, creates and maintains accurate forecasts.
* Creates and maintains a database of historical deals, pricing, and technology preferences across the customer base.
* Conducts general administrative project management duties as necessary.
* Embraces and supports Computacenter United States Inc.'s mission and core values.
What you have
* Bachelor's degree or equivalent experience.
* 1 to 2 years of inside or outside sales experience preferred.
* Minimum of 1 year of customer support experience in the IT industry.
* Experience using SAP and Salesforce.com or similar ERP and CRM tools.
* Legally eligible to work in the United States.
* Customer focused.
* Strong written and verbal communication skills.
* Able to exercise discretion and independent personal judgment to accomplish goals with minimal direct supervision.
* Able to maintain effective lines of communication between high-level internal and external stakeholders.
* Strong interpersonal, problem-solving, time-management, organizational, and prioritizing skills.
* Professional self-starter able to work both independently and collaboratively with others to accomplish goals.
* Able to take ownership of customer projects to create, maintain, and expand opportunities with customers.
* Prefer a strong working knowledge of computer system applications (e.g.: Windows, Microsoft Office, OSX, Salesforce).
What you can expect
There's so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.
About us
Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We're a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country's best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta.
Temporary Reservation Agent
Customer service advisor job in San Francisco, CA
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit **************************
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
What is in it for you:
Discounted Hotel Rooms and Food & Beverage rates to employees at our sister properties around the globe.
We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Diversity, Equity and Inclusion, Sustainability and WATCH
Job Description
Consistently offer professional, friendly and engaging service
Book and enter room reservation requests using the Property Management System
Enter and/or Update group lists as required, while ensuring accuracy
VIP reach-out to guests booking high-rated suites
Manage Reservations inbox and in-house reservation requests from Sales, Convention Services and Executive Office
Update reservations ensuring a flawless check in and check out process, including acquiring deposits when needed and set up of billing instructions
Present up-sell opportunities and recommend hotel facilities, based on guest interests
Liaise with Sales and other departments as required
Answer telephone and email inquiries in a timely manner
Assist guests regarding hotel facilities in an informative and helpful way
Follow department policies, procedures and service standards
Follow all safety policies
Other duties as assigned
Qualifications
Previous customer related experience required
Knowledge of Opera an asset
Previous Property Manager System experience preferred
Computer literate in Microsoft Office applications required; notably Outlook, Word and Excel
Must be able to type 50 words per minute
Strong attention to detail
Strong interpersonal and problem-solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast-paced environment
Ability to work cohesively as part of a team
Ability to focus attention on guest needs; remaining calm & courteous at all times
Physical Aspects of Position (include but are not limited to):
Frequent sitting throughout shift
Occasional kneeling, pushing, pulling, lifting, walking and standing
Occasional ascending or descending ladders, stairs and ramps
Additional Information
Hourly Rate: $35.06
Visa: Must be able to provide proof of eligibility to work in the United States
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Fairmont San Francisco is an Equal Employment Opportunity Employer EEOE M/F/V/D
Customer Service Advisor
Customer service advisor job in San Jose, CA
Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a "can do" selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful.
Essential Functions:
* Promote the Pick-n-Pull Safety Culture.
* Be a team player. Work as a member of the team to help the team achieve its goals.
* Maintain a high level of integrity.
* Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions.
* Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times.
* Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc.
* Follow all company policies and procedures.
* Identify when customer interaction requires assistance from management.
* Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business.
* Additional duties as assigned.
Qualifications:
* Must work safely at all times.
* Must have good people skills with an outgoing friendly positive attitude.
* Able to work retail hours including overtime, weekends and holidays.
* Must have reliable means of transportation.
* Must be able to read, write, and speak in the English language.
* Bilingual in Spanish a plus, but not required.
* Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts.
* Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers.
* Previous experience in a retail environment preferred but not required.
Physical Activities Required to Perform Essential Functions:
Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
* Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties.
* Vision must be sufficient to perform job functions safely as described above.
* Able to work on feet (stand and walk) for assigned work shift.
Job Conditions:
* Exposure on a regular basis to outdoor weather conditions.
* Exposure to occasional noisy conditions and machinery operation.
PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older.
Radius Recycling participates in e-verify for all U.S. new hires.
An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check.
All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees.
As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
Data Entry/Customer Service
Customer service advisor job in Livermore, CA
It is exciting times within our company as we are currently experiencing
a period of rapid growth and expansion. We are looking for an
experienced data entry clerk with a focus on on- time delivery, heavy
has room for growth within
the company.
Must be comfortable with electric instrumentation and calibration
This is a fantastic opportunity for the candidate who is very motivated,
hardworking, articulate, and organized. This position will be highly
visible in the organization and will partner directly with company
principles, and work closely with various team members throughout the
company on a daily basis.
Qualifications include:
Must be vaccinated
Must be proficient with Microsoft Office Suite, ability to work independently, strong computer skills, flexible and reliable.
Must have experience working in a small office environment.
Clean driving record.
Must pay close attention to detail
Ability to read purchase orders, invoices and sales orders
Able to pass a drug screen and criminal background check
Documentation of eligibility to work legally in the US required
Full Time Position With benefits
Email Resumes Only...
Customer Service at The Corner Nail Bar
Customer service advisor job in Oakland, CA
Job Description
We are looking for a part-time or full time position for a receptionist at a Nail Bar who can speaks Vietnamese to join our team. Please don't apply if you can not speak Vietnamese.
Candidate must:
Be reliable and well organized
Have strong work ethic
Be reliable and professional
Excellent customer service skills
Positive attitude
Ability to multi-task in a busy environment
Possess basic computer skills
Detail-oriented
Hard working
Responsibilities (but are not limited to) :
Answering the phone and scheduling appointments
Greet clients
Processing payments and gift voucher
Salon opening or closing duties
Keep reception area tidy, clean, and organized
Recommend treatments/services to clients and up sell services
Provide assistance and support to owners and technicians
Maintain beverage area clean and restocked
Maintain wait area and other common area clean
Help with inventory and restocking supplies
Language:
Vietnamese (Required)
Benefit:
Flexible schedule
Job Types: Full-time, Part-time
Pay: $14.14 - $15.00 per hour
COVID-19 considerations:
All customers are required to wear a mask and temperature checked at check in
Part-Time Customer Liaison (on-site)
Customer service advisor job in Mill Valley, CA
Founded in 1978, California Closets has built a reputation as the leader and design authority in premium space management, delivering custom-designed organizational solutions and exceptional service. We believe home is more than just a place - it should be a source of creativity, comfort, and connection. From beautiful walk-in closets and entertainment centers to versatile pantries and home offices, we design custom storage solutions that add value to your life and home by making space for what belongs. Think of it as ‘practical magic.'
Job Description
The Customer Liaison assists customers and provides an exceptional brand experience. This position serves customers while striving to complete the appointment scheduling in an efficient and detailed manner through phone, email or when in the showroom.
What We Offer:
California Closets has both company-owned and franchise locations. This location is company-owned, therefore earns the following benefits:
Health insurance - Medical, Dental, and Vision
PTO days, floating holidays, paid holidays, and sick days
401K retirement plan with company match
Grow your career with us - many promotional opportunities are available
Franchises are independently owned and operated and may offer different benefits.
Located in Showroom in Mill Valley
Pay rate: $22/hour
Schedule: (Part-time) 32 hours a week from Wednesday-Saturday from 9:30am-6pm
Duties and Responsibilities:
Responsible for completing appointment scheduling in an efficient and detailed manner for our Design Consultants.
Responsible for answering incoming phone calls & emails to either the local scheduling office or local showrooms and address client needs.
Works in conjunction with the activities of the Centralized Scheduling team and communicates daily with the team regarding issues with accuracy of consultations being scheduled.
When in a showroom, serves as first contact to greet all clients who visit our showroom, including assisting the clients with signing our guestbook and offering refreshments as necessary.
Maintains the showroom at the direction of their leader in accordance with the maintenance and cleanliness checklist. This includes opening and closing of the Showroom duties.
May be assigned administrative duties including, online social media support, warranty, trade packages, additional sales support (add-ons), and other clerical responsibilities.
Assists the Sales Manager with the ongoing education and training of the Design Consultants with Central Scheduling, as needed.
Based on business size may handle accounts receivable tasks
Qualifications
1-2 years of experience of administrative and/or customer service experience in construction and/or in the home renovations/improvement industry - preferably within a luxury brand environment
Associates Degree related to business administration / accounting from an accredited college or university preferred
Calendar management / regional scheduling experience preferred
Self-starter with a positive attitude, and ability to manage own schedule and comfortable working in a fast-paced environment
Detail oriented, organized and time management skills
Ability to provide an exceptional client experience aligned to the company values
Tech savvy with the ability to quickly learn and apply various business systems (CAD, Epicor, Salesforce, Microsoft Office, etc)
Additional Information
Find us on
Facebook
,
YouTube
, and
Instagram
#CA379
We are an equal opportunity employer. We E-Verify.
All your information will be kept confidential according to EEO guidelines.
Reservationist
Customer service advisor job in San Francisco, CA
Job DescriptionBenefits:
401(k)
Dental insurance
Employee discounts
Free food & snacks
Opportunity for advancement
Vision insurance
The Reservationist is the first point of contact for our guests and plays a key role in creating a seamless dining experience. This role is responsible for managing all incoming reservations, coordinating with the host team, and ensuring accuracy and professionalism in every interaction. The ideal candidate is friendly, detail-oriented, and able to thrive in a fast-paced, high-volume restaurant environment.
Key Responsibilities
Answer and manage incoming calls, emails, and online reservation requests promptly and professionally.
Accurately record reservations in the restaurants booking system, ensuring guest details and preferences are properly noted.
Confirm, modify, and cancel reservations as needed, following restaurant policies.
Communicate effectively with hosts/hostesses and management to optimize table seating and flow of service.
Monitor reservation patterns, waitlists, and walk-ins to maximize occupancy and revenue.
Handle special requests (celebrations, dietary restrictions, large parties) and relay information to service teams.
Provide guests with accurate information about menus, hours, policies, promotions, and events.
Anticipate and resolve guest concerns or scheduling conflicts with professionalism.
Support the front-of-house team during peak hours as needed.
Qualifications
Prior experience in a restaurant, hospitality, or customer service role preferred.
Strong communication and interpersonal skills with a warm, welcoming phone manner.
Excellent organizational skills with the ability to multitask in a busy environment.
Familiarity with restaurant reservation software (e.g., OpenTable, Resy, SevenRooms) is a plus.
Professional appearance and demeanor.
Flexible schedule, including evenings, weekends, and holidays.
Physical Requirements
Ability to remain seated and manage phones/computers for extended periods.
Occasional light lifting (up to 20 lbs).
Reservationist
Customer service advisor job in Concord, CA
Transdev is actively seeking a transportation dispatcher for their Paratransit service in the Concord locations. We are looking for qualified dispatchers who can provide excellent customer service to both our passengers and our drivers. Join Transdev and become a part of the largest private-sector operator of transportation in North America one that cares about its employees, passengers and the communities they serve.
Position Subject to Collective Bargaining Agreement:
+ $19.60 - $23.89 (Union Collective Bargaining Agreement Payscale)
+ Starting pay $19.60 with progression to $23.89 over 5 years.
Benefits include:
+ Vacation: up to 14 days per year
+ Sick days: 5 days
+ Holidays: 8 days; 6 standard and 2 floating
+ Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
Responsibilities
+ Answers customer calls and inputs all customer trip requests using a computerized scheduling system.
+ Provides accurate responses to callers' questions about schedules, trips and other questions using information made available to the agent
+ Accurately schedules trips through specialized software, in accordance with Americans with Disabilities Act (ADA) provisions and company requirements; determine if trip is to be scheduled by pick up time or by arrival/appointment time; inform customers accordingly
+ Provides transit information to passengers; providing friendly, professional customer service interaction; answers calls from clients and schedule services
+ Monitor call wait time, and number of calls in queue; efficiently address customers' needs so other customers can be helped
+ Enters new customer information or changes into the system.
+ Follows rules and regulations of the Company; follows instructions of management and supervisors
+ Adheres to all regulations related to the Americans with Disabilities Act (ADA)
+ Maintains confidentiality of passengers' information
+ Maintains a clean and well-organized work area
Qualifications
Education, Licensing, and Certifications:
+ High school diploma or equivalent, such as GED, required
Experience:
+ One to two years of dispatch and/or customer service experience preferred
Skills and Knowledge Required:
+ Ability to organize logical and efficient schedules and routes and adapt to changes
+ Ability to read, comprehend and understand a map
+ Ability to read, understand, and interpret transit system operating rules, regulations, policies, phases and routes
+ Ability to assist handicapped passengers when needed
+ Working knowledge and proficiency with Microsoft Word, Excel and PowerPoint programs
+ Strong written and oral communication skills
+ Clear speech and pleasant phone demeanor
+ Ability to use a multi-line phone system and handle multiple tasks concurrently
+ Ability to interact professionally with internal and external customers on all levels and be able to work well with diverse groups
+ Will be cross trained as Reservations for coverage purposes
Physical Requirements:
+ Must be able to work shifts or flexible work schedules as needed.
+ Majority of work is accomplished indoors and in air conditioned or well-ventilated facilities
+ Majority of work is accomplished in an office or in a cubicle space equipped with a telephone and computer.
+ The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ********************
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
+ Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
+ Successfully pass a pre-employment drug screen.
About Transdev:
Transdev is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit and shuttle services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe, sustainable, and innovative mobility solutions. Our mission is to improve public transportation, to enhance quality of life and contribute to a more sustainable environment.
For more information, please visit our website at *******************
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status or any other classification protected by federal, state, or local law.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit and shuttle services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe, sustainable, and innovative mobility solutions. Our mission is to improve public transportation, to enhance quality of life and contribute to a more sustainable environment.
California applicants:Please Click Herefor CA Employee Privacy Policy.
Job Category: Call Center / Dispatch / Reservationist / Scheduler
Job Type: Full Time
Req ID: 6412
Pay Group: DP0
Cost Center: 680
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at ************************* or watch an overview video.
Reservations Agent
Customer service advisor job in Yountville, CA
BASIC PURPOSE: Handle all telephone inquiries and reservations accurately and efficiently by answering the telephones courteously, promptly, and professionally while promoting hotel services and ensuring maximum room revenues.
ESSENTIAL FUNCTIONS:
1. Answer telephone promptly and courteously. Enter guest reservations into the computer system quickly and accurately segmenting reservations into the appropriate category while using the hotel's selling strategy and knowledge of all rates, package plans and hotel services, in order to close out sale and up sell the hotel as appropriate.
2. Maintain good relations with all guests and know and implement procedures for giving special attention to VIP's & Special Club members.
3. Maintain a working knowledge of the sales and front office areas, credit policy, different room types and hotel services.
4. Monitor, sell, report closely and attempt to obtain alternate date reservations for all closed out dates by utilizing the wait list
5. Change and cancel reservations as guest request. When canceling a reservation with deposit, complete an advance deposit refund requisition.
6. Take reservations for suites, properly filling in necessary information following credit policy. Block rooms accordingly and distribute worksheet to departments involved.
7. Review group cover sheets to ensure accuracy and enter information into the computer system.
8. Report rate resistance and all problems to Director.
NON-ESSENTIAL FUNCTIONS:
1. Answer letters, send brochures and information in response to guests' request.
2. Be familiar with duties of Director, Sales such as forecasting, coding, closing out and restricting dates.
3. Participate in hotel committees and task force opportunities.
Knowledge and Skills:
Education: A high school education or equivalent experience. Further education is desirable.
Experience: Previous data entry and telephone experience is helpful.
Skills and Abilities: Must possess telephone communications skills in terms of the ability to negotiate, convince, sell and influence potential hotel guests. Ability to operate a computer.
No. of employees supervised: None
Travel required: None
Hours Required: Scheduled days and times may vary based on need.
Care Coordinator
Customer service advisor job in Pleasanton, CA
/RESPONSIBILITIES The Care Coordinator is responsible for coordinating and streamlining the care of patients referred to the Interventional Cardiology Clinic. In this role, you will work closely with multidisciplinary teams, triage referred patients, facilitate timely and appropriate provider scheduling, and ensure continuity of care across outpatient and inpatient settings. The coordinator also serves as a liaison between referring providers, the interventional team, and patients, while supporting program growth through outreach and data management.
EDUCATION/EXPERIENCE
Graduation from an accredited school of nursing with current RN licensure in the State of Texas, BSN preferred. Three years recent, full-time hospital experience preferred. Work experience in cardiovascular or interventional cardiology nursing preferred. Strong knowledge of cardiac procedures, terminology, and clinical workflow. Familiarity with catheterization lab operations, cardiovascular imaging, and post-procedure. Prior experience with patient navigation or care coordination in a cardiology setting preferred. Proficiency in Epic or other major EHR systems preferred.
LICENSURE/CERTIFICATION
Current license from the Board of Nurse Examiners of the State of Texas to practice as a registered nurse is required. National certification in related field is preferred. Case Manager Certification (CCM or ANCC) is highly desirable.