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Customer service advisor jobs in Decatur, AL

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  • Customer Service Representative

    Bocar Us

    Customer service advisor job in Huntsville, AL

    Bocar US is seeking an experienced Customer Service Representative to join our dynamic team in Huntsville, AL. The Customer Service Specialist will provide exceptional customer service by ensuring timely and accurate movement of product and providing superior support and solutions to our customers. Key Responsibilities Act as a first point of contact: create and reply to emails and answer phone calls. Directly communicate with customers Provide support to customers for product related inquiries Review and process work orders troubleshoot orders and resolve discrepancies received from customers. Coordinate workload allocation among warehouse workers, material handlers and drivers Actively engage in continuous improvement programs Process and respond to customer inquiries, deductions, requirements, complaints and other needs in the most expeditious and courteous manner. Manage workflow by assisting with the coordination of warehouse duties, including managing inventory, creating packaging slips and reports and fulfilling customers orders. Perform any other responsibilities as assigned. Qualifications Must have a High School Diploma or equivalent Must have 2 years of customer service experience in a warehouse setting Proficiency with Microsoft Office Ability to communicate effectively Must be able to multitask and prioritize workload in a fast-paced environment. Must be well organized and thorough with a strong attention to detail Desired Skills Preference may be given to Preference may be given to candidates with SAP experience What We Offer At Bocar US, we recognize that our employees are the foundation of our success. We offer a comprehensive and competitive benefits package for you and your family, including: Medical(with 100% employer paid option), dental, vision, and prescription coverage Flexible Spending Account (FSA) Short- & long-term disability insurance 100% company-paid basic life and AD&D insurance (with optional critical illness coverage) 401(k) plan with company match Paid time off, vacation, and holidays About Bocar US Bocar US is part of the Bocar Group, a global leader in precision manufacturing for the automotive industry. We specialize in high-quality aluminum components that support some of the world's top automotive brands. Our Huntsville, AL facility represents our commitment to advanced manufacturing, innovation, and sustainable growth in the U.S. market. At Bocar, we take pride in building strong teams and offering long-term career opportunities where your skills and contributions are valued.
    $25k-33k yearly est. 2d ago
  • Service Advisor

    Lynn Layton Ford 3.9company rating

    Customer service advisor job in Decatur, AL

    The responsibilities of a Service Advisor for Mobile Service Van and managing our Pick-up and Delivery Program - include greeting customers, listening to their needs, and scheduling appointment for Mobile Service Van and setting up and managing the pick-up and delivery of our customer vehicles. By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers! Service Advisor Compensation and Benefits: Competitive Pay Monday through Friday work week Health Insurance PTO & Sick Leave 401(K) Service Advisor Responsibilities: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Managing the drivers for Pick-up and Delivery Setting appointments for Mobile Van and follow through on all the Mobile Van appointments Establish follow up time Monitor the progress of each vehicle throughout the day, and update customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Service Advisor Requirements: Previous experience at a Ford dealership is a plus Ability to identify the problem quickly Proven record of achieving exceptional customer satisfaction Past experience as a service advisor, assistant lane manager or service consultant Very energetic personality A desire for a long-term career with a growing organization Personal and professional integrity Computer skills and willingness to learn new programs Ability to learn new technology and repair and service procedures and specifications Minimum of 1 year in service department Ability to work in a fast-paced environment Basic computer skills Positive, friendly attitude High school diploma or equivalent We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
    $40k-67k yearly est. Auto-Apply 12d ago
  • Customer Service Representative

    Greenpoint Ag 4.3company rating

    Customer service advisor job in Decatur, AL

    GreenPoint Ag is a farmer-owned, American-owned company. We're committed to farmers' success, because that's the only way we succeed. It's a responsibility we don't take lightly, and we look for employees who share this same commitment. As a leading Southeastern U.S. agricultural inputs company, we source our strength from high-quality employees who allow us to build long-term relationships with our customers. We operate in over 100 communities across ten states. If you share a passion for rural America and the farmers who are so vital to its health, then we'd like to talk with you. We are an Equal Opportunity Employer committed to creating an inclusive and dynamic workplace with the opportunity to challenge yourself in one of today's most vital industries. If you are a hardworking, passionate team player we would love to consider adding you to the GreenPoint Ag team. Our Opportunity We are looking for someone to fill a role for our location facility at Decatur, AL. The position is regular full-time. The job role is primarily Customer Service Representative. Our culture fosters a connected work environment, employee engagement, and career development. Resume is required for this position Summary/Objective Serves as the customer liaison to bridge customers with account managers, supply, and logistics. Responsible for the successful execution and management through the entire life cycle of contracts and orders. Works directly with account managers and ensures the highest level of support for GreenPoint Ag's customers and vendors. Essential Functions * Builds strong customer relationships through providing excellent service * Performs contract management (i.e. contract entry, maintenance of orders, contract closure, reconciliation, etc.) * Addresses customer requests via phone or email (internal & external customers) * Performs customer invoicing * Collaborates with teammates * Performs inventory management within ERP system * Works closely with sales, supply, logistics and other GreenPoint Ag teams * Ensures consistent adherence to approved credit policy * Assists Warehouse Manager with merchandising, inventory management and housekeeping * Deliver products when necessary * Assist with loading/unloading products Supervisor * This job has no supervisory responsibilities. Required Qualifications * One year certificate from college or technical school; or 2+ years of experience and/or training in operations, customer support, or a related role; or equivalent combination of education and experience * Experience with agriculture preferred * Valid driver's license; must be able to meet a Motor Vehicle Review in accordance with Company policy Knowledge, Skills & Abilities * Excellent interpersonal skills necessary for customer relations * Strong written and verbal communication skills * Dedication to building strong relationships with external and internal customers * Creative problem-solving abilities * Courageous decision-making abilities * Aptitude to effectively prioritize and execute tasks to full completion * Ability to meet challenging deadlines while still producing high-quality work * Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel) * Must be innovative and self-motivated; needs to have a passion for the business and a willingness to learn * Ability to work varied hours/days, including nights, weekends, and holidays as needed * Ability to communicate with associates and customers * Ability to read, count, and write to accurately complete all documentation Work Environment While performing the duties of this job, the employee regularly works in an office setting, but may occasionally visit agricultural/warehouse sites that include exposure to extreme temperatures, dust, moisture, noise, and industrial hazards that require the use of PPE. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods and the use of hands to finger is common. No heavy lifting is expected. Exertion of up to 10 lbs. of force may occasionally be required. While performing the duties of this job, good manual dexterity for the use of common office equipment such as computer terminals, calculator, and copiers is needed. While performing the duties of this job, the employee is frequently required to walk and talk or hear. Specific vision abilities required by this job include distance vision and ability to adjust focus. Vision requirements relate to ability reading/using computer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel Approximately 3% Other Duties Please note this job description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications. Additional job-related duties may be assigned. GreenPoint Ag reserves the right to amend and change responsibilities to meet business and organizational needs as necessary with or without notice. EEO Commitment: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ethnicity, sex, pregnancy, sexual orientation, gender identity/expression, including transgender identity, religion, disability, age, genetics, active military or veteran status and any other characteristics protected under applicable federal or state law.
    $27k-34k yearly est. 22d ago
  • Customer Service-Full Time/ Immediate Hire

    Ascend Marketing Events

    Customer service advisor job in Huntsville, AL

    WHAT YOU'D DO: • Face to face sales and marketing with our customers to uphold solid relationships to meet the needs of our clients • You will work independently and collaboratively as part of various teams within your assigned geography to close sales, win business, and reach sales goals. • Developing strong leadership skills to build a high performance, cross-functional team environment • Work with a close-knit team of talented sales experts who will support you in your professional growth • Training in business management for customer service, marketing, and sales • Apply knowledge of the sales process and customer knowledge to improve sales outcomes. Qualifications WHO YOU ARE: You are outgoing, competitive, and driven by success and the opportunity for advancement. The possibility of a long-term career excites you, where the sky's the limit in sales, entrepreneurship, and business leadership; and you thrive to work in a fun, dynamic, energetic, forward-thinking organization that invests in you. QUALIFICATIONS: One to two years of prior experience in Retail, Marketing, Business Development, Food Service, Insurance Sales, or another relevant industry. Because of our desire to hire quickly, applicants must be LOCAL and have a reliable means of transportation to our office and partner stores. We also work IN PERSON with our customers so you must be a people-person! Additional Information All your information will be kept confidential according to EEO guidelines.
    $33k-66k yearly est. 19h ago
  • Technical Service Representative

    External

    Customer service advisor job in Madison, AL

    Summary/Objectives Be the Hands-On Expert Keeping Office Technology Running Are you mechanically inclined and enjoy working with your hands? Do you like solving real-world problems and being out in the field? We're looking for a Technical Service Representative (TSR) who thrives on hardware repair and customer support-not behind a desk, but in the real world, making things work. This is not an IT or help desk role. This is a field-based, hands-on hardware technician position focused on the physical repair and maintenance of multifunctional office equipment like copiers, printers, scanners, and fax machines. You'll also handle some basic network connectivity setup (print/scan), but your main job is keeping the machines running-and customers happy. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This Role Is All About Hardware-You'll: Diagnose and repair mechanical and electrical issues on copiers, printers, scanners, and fax machines Perform preventative maintenance and part replacements Set up devices to print and scan on basic networks (connectivity knowledge helpful, but this is not an IT role) Provide basic training to end users on hardware functions Work independently in the field, while staying connected with your service team Keep detailed service records and submit mileage, payroll, and call reports Maintain a clean and professional appearance (yourself and your company vehicle) Why You'll Love It: You're not stuck at a desk-you're out solving real problems hands-on Every day is different, with new challenges and new customers You'll get training and support to keep learning and advancing You're part of a team that values craftsmanship, service, and reliability Work Environment This role primarily operates in a professional office setting, where you'll regularly use standard office equipment such as computers, phones, printers, copiers, and fax machines. However, as a field-based technician, you'll also spend time at customer locations, which may include distribution centers, manufacturing floors, or warehouse environments. These settings can vary in noise level, temperature, and layout, so flexibility and adaptability are key. Physical Demands Must be able to drive long distances to service a device. Must be able to carry a tool bag weighing up to 30lbs. Must be able to lift to 100lbs to assemble some device components. Must be able to move equipment (machines typically have casters) to access components. Position Type/Expected Hours of Work Full Time, Monday thru Friday 8am to 5pm, or 7am to 4pm. Special circumstances may require the need to work late or on a weekend. Occasional travel on weekends for manufacturer training. Travel Daily travel between customer locations. Occasional travel to attend training or team meetings. Required Education and Experience High school diploma or equivalent. Preferred Education and Experience Two-year technical degree. Prior electrical/mechanical/computer experience. AAP/EEO Statement RJ Young provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Other Duties Please note that the job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $31k-54k yearly est. 60d+ ago
  • Decatur Hyundai - Customer Referral Bonus - Service

    Greenway Automotive

    Customer service advisor job in Decatur, AL

    Job Details Entry Decatur Hyundai - Decatur, AL Full Time High School Service TechnicianDescription Service Career Opportunities! $500 FOR EACH REFERRAL WE HIRE AT ANY OF OUR NORTH ALABAMA DEALERSHIPS! We are one of the largest privately-owned automotive groups with 44 stores across the country. Greenway Auto Group is currently looking for talented technicians across the nation to join our team. We are hiring all levels of experience, from apprentice to experienced technicians to service advisors and lot attendants! We are now offering customers a referral bonus of $500 for referring applicants to us that we hire!
    $26k-37k yearly est. 60d+ ago
  • Automotive Customer Service Advisor - 3957

    Tupeloms

    Customer service advisor job in Florence, AL

    Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $25k-32k yearly est. 1h ago
  • Virtual Customer Service Professional( work frrom home)

    Re-Krut Services

    Customer service advisor job in Hillsboro, AL

    Virtual Customer Service Professional (virtual) - . The hourly pay rate is $9.00 - $14.00 per hour depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available. Skill Set Overview: • Excellent listening skills, strong English communication skills (verbal and written) • Answer general customer inquiries. • Resolve concerns or complaints related to your client. • Communicate client policies. • No Cold Calling, No Telemarketing, inbound calls only. Qualifications Must be 18+ to apply • High school diploma or equivalency • Secondary education and/or some college is preferred • Able to perform basic math skills • You'll make your own schedules • Must be able to pass a background check • Minimum 3+ months of customer service , retail, or sales experience preferred • Ability to multitask and prioritize in a fast-paced environment. • A background check is required. (client may ask for drug test) • Comfortable with basic Computer skills including email and documents. • Would like to work PT or FT as a 1099 contractor from home. • A Quiet home office place to work. No ambient sounds such as pets or children while working. • Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks. Technical Requirements: • Computer (PC, or Mac) • Windows Vista is not accepted at this time • Computer USB Headset, Microphone or PC speakers • High speed Internet access provided by a cable or DSL provider • Satellite broadband does not meet our requirements • Use of wireless and Wi-Fi "air cards" is prohibited • A dedicated, hard wired phone with no features. • A noise canceling phone headset. • A computer with the basic following specs: o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD ROM Drive - 32 Bit Sound Card -speakers Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10
    $9-14 hourly 60d+ ago
  • Customer Service / Digital Print / Center Associate

    Multi-Location Owner-John Bono

    Customer service advisor job in Decatur, AL

    is NOT remote. Pay rate: $13.00 per hour / paid bi-weekly The UPS Store is a franchised subsidiary of United Parcel Service which provides, according to its website, shipping, shredding, printing, fax, personal and business mailboxes, and notary services. The Digital Print / Center Associate / Customer Service delivers world-class customer service to all retail customers, including business owners, corporate professionals, and busy families. He or she packs and processes shipments for local, national, and international delivery using a variety of carriers and also manages and produces graphics and print orders. In addition, he or she operates copiers, fax machines, binding equipment, laminators, and cash registers, among other daily tasks. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has at least one year of customer service experience, one to two years of experience in a print production/graphic design role or a two-year degree in graphic design or a related field, experience with Microsoft Office, a friendly and genuinely helpful demeanor, and a professional appearance. He or she is driven to succeed and is an energetic self-starter and team-player who is trustworthy and a fast learner. RESPONSIBILITIES Understands and fulfills the needs of walk-in customers and telephone/email inquiries Communicates effectively and continuously practices good listening with customers, co-workers, vendors, and leadership Empathizes and manages demanding, impatient, and/or frustrated customers to turn a stressful event into a positive experience Takes ownership of customers' packing, shipping, and/or print problems and offers viable solutions Packages shipments for safe arrival, including assembling stock boxes, building custom boxes, and properly cushioning contents Manages the logistics of small to medium projects, follows through to completion, and updates all parties as needed Produces/designs, proofs, and updates materials for print projects using Microsoft Suites for both Mac and PC Operates all equipment, software, and devices in an expert fashion and is willing to teach others Prioritizes and optimizes the work load to streamline the production flow Frequently multi-tasks while maintaining extreme attention to detail and high quality control Maintains a clean, organized, and safe working environment May open and/or close the store and perform end-of-day accounting, etc. Takes action to learn NEW products, services, alternative solutions, and industry trends as well as occasionally reviewing/retraining on lesser used services Performs other duties as assigned QUALIFICATIONS High school diploma or GED required Strong computer skills, including Microsoft Office Good communication and people skills Strong analytical and math skills Highly organized and detail oriented Able to work and complete tasks independently in a quick turn environment Able to work collaboratively High energy level Prompt, reliable, and responsible Able to lift 40+ pounds
    $13 hourly Auto-Apply 60d+ ago
  • Service Writer

    Skyworks LLC 3.8company rating

    Customer service advisor job in Decatur, AL

    Job DescriptionSkyworks LLC is a family-owned and operated construction equipment rental company. Skyworks is a team inspired by a positive culture to build exceptional customer experiences. Our Decatur branch needs a Service Writer to assist the parts department. The ideal Service Writer is professional and detail-oriented. In this position the candidate will: Opening and organizing work orders for customer equipment Assisting the Service Manager with fleet organization in operating system Organizing customer service requests Previous service writing experience is preferred. Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Health insurance Health savings account Life insurance Paid time off Vision insurance #INDCORP
    $30k-42k yearly est. 5d ago
  • Inside Sales / Service Writer - Decatur Commerical

    Wilks Tire & Battery Service 4.0company rating

    Customer service advisor job in Decatur, AL

    Sales Counter Advisor As a Customer Counter Advisor, you will gain hands-on experience in one of Wilks Auto Service centers by making meaningful connections while delivering outstanding service. You will also become familiar with quality, sales, and profitability and how to be successful in a team-environment. Responsibilities will include, but not be limited to: Help drive and reach sales goals through customer interactions including tire and service sales. Build customer relationships and ensure customer satisfaction through understanding their needs. Understand and be able to describe all warranties, advertising, and promotion of products and services. Take responsibility for customer interactions from initial experience through completed service, including checking in, scheduling appointment, accurately estimating time requirements, and checking out. Make recommendations to customers based on manufacturing recommendations. Promote self-development by utilizing Company provided training tools. Maintain a clean and safe work and guest area. Perform a variety of manual tasks for extended periods of time, which may include light lifting, including consumer tires and wheels, standing, bending, and squatting. Basic Qualifications: Prior guest service experience Valid driver's license Must be at least 18 years of age Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future Preferred Qualifications: High School Diploma or GED Previous Automotive Guest Service experience Previous Tire or Parts Sales experience Position Criteria: Strong work ethic; independently motivated to produce results with limited influence from others Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork Ability to review, analyze, and interpret information, identify problems, and make decisions Ability to read, understand, and follow procedures and guidelines Depending on location, our stores may be open 7 days a week from 7am-8pm, which may include weekends and some holidays Commitment to following established safety policies and procedures.
    $27k-36k yearly est. 60d+ ago
  • Customer Service Associate

    Variety Stores LLC

    Customer service advisor job in Athens, AL

    Job Description Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions •Retail store environment where extended periods of standing are required •Retail store stockroom environment subject to fluctuations in temperature •Frequent lifting and maneuvering of merchandise and displays. •Exposure to dust and extreme temperatures while unloading trailers. •Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.
    $22k-29k yearly est. 22d ago
  • LAWRENCEBURG INSIDERS Phones, Customer Service START $10- $12

    Domino's Franchise

    Customer service advisor job in Lawrenceburg, TN

    Valley Pizza Inc. is a Domino's Pizza Franchise. We are locally owned and operated and have been doing business in the area for nearly 40 years. We believe in honesty, integrity, excellent customer service and taking great care of our amazing team! WE OFFER HIGHER START PAY IF YOU BRING US PROOF OF EXPERIENCE YOUR AVAILABILITY IS VITAL Especially FRIDAY SATURDAY SUNDAY... YOU MUST Bring STRONG WORK ETHIC Job Description Customer Service Representatives responsibilities include.... YOUR #1 JOB IS PROVIDING SUPERIOR CUSTOMER SERVICE WOW OUR CUSTOMERS EVERY SHIFT. Attendance and Tardiness is not acceptable. Keep up with your schedule. GET TO WORK ON TIME / FULL UNIFORM. Ability to talk to customers. Take orders over the phone and in-person. Phones, Pizza making, Counter Service Order taking CARSIDE SERVICE - you will take customer's order to their CAR! Smile and provide friendly service Take accurate phone orders WE Do NOT TOLERATE POOR ATTENDANCE POOR TRACK RECORD TARDINESS. Being a team player Cleaning. Store cleanliness. Take out trash Work ethic is vital Must be serious about work. We do not tolerate unprofessional behavior. Any sign of anger toward fellow employees or customers will not be allowed. Any sign of bullying is not allowed. Qualifications Customer Service Representative qualifications include... Great attitude Ability to work well in a team environment Understands the importance of punctuality and attendance Good work ethic Quick learner. Eager to excel Understands the importance of professionalism Must adhere to VALLEY PIZZA INC/DOMINO'S PIZZA POLICY AND PROCEDURES YOU MUST Follow OUR COMPANY POLICIES. WE DO NOT TOLERATE POLICY BREAKERS. Additional Information All your information will be kept confidential according to EEO guidelines.
    $28k-40k yearly est. 14d ago
  • Part Time Customer Service

    Tastees Jeff Road

    Customer service advisor job in Huntsville, AL

    Tastee's located on Jeff Road across from Monrovia elementary school and on Redstone Arsenal is now hiring part-time employees to work at one or both locations. Must be able to pass a background check, possess a great attitude, have a great work history or excellent references, must have reliable transportation, must be able to work in tight places, must be able to lift up to 30 lb and this job requires some math. Part time or full-time Our Jeff Road location is open 10:00 a.m. until 8:00 p.m. Monday - Saturday so you can choose your shifts in that time frame. Our Redstone Arsenal location is open 7:00 am until 2:00 pm Monday - Friday with an open shift of 10:00 am until 2:00 pm.
    $20k-27k yearly est. 60d+ ago
  • Customer Service/Center Associate/Digital Print

    The UPS Store #3136

    Customer service advisor job in Cullman, AL

    **Full-time position - $13.00 per hour paid bi-weekly** ***The UPS Store is a privately owned franchise and is a subsidiary of United Parcel Service which provides, shipping, shredding, printing, fax, passport photos, personal and business mailboxes, and notary services. The Digital Print / Center Associate delivers world-class customer service to all retail customers, including business owners, corporate professionals, and busy families. He or she packs and processes shipments for local, national, and international delivery using a variety of carriers and also manages and produces graphics and print orders. In addition, he or she operates copiers, fax machines, binding equipment, laminators, and cash registers, among other daily tasks. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has at least one year of customer service experience, one to two years of experience in a print production/graphic design role or a two-year degree in graphic design or a related field, experience with Microsoft Office, a friendly and genuinely helpful demeanor, and a professional appearance. He or she is driven to succeed and is an energetic self-starter and team-player who is trustworthy and a fast learner. RESPONSIBILITIES Understands and fulfills the needs of walk-in customers and telephone/email inquiries Communicates effectively and continuously practices good listening with customers, co-workers, vendors, and leadership Empathizes and manages demanding, impatient, and/or frustrated customers to turn a stressful event into a positive experience Takes ownership of customers' packing, shipping, and/or print problems and offers viable solutions Packages shipments for safe arrival, including assembling stock boxes, building custom boxes, and properly cushioning contents Manages the logistics of small to medium projects, follows through to completion, and updates all parties as needed Produces/designs, proofs, and updates materials for print projects using Microsoft Suites for both Mac and PC Operates all equipment, software, and devices in an expert fashion and is willing to teach others Prioritizes and optimizes the work load to streamline the production flow Frequently multi-tasks while maintaining extreme attention to detail and high quality control Maintains a clean, organized, and safe working environment May open and/or close the store and perform end-of-day accounting, etc. Takes action to learn NEW products, services, alternative solutions, and industry trends as well as occasionally reviewing/retraining on lesser used services Performs other duties as assigned QUALIFICATIONS High school diploma or GED required Strong computer skills, including Microsoft Office Good communication and people skills Strong analytical and math skills Highly organized and detail oriented Able to work and complete tasks independently in a quick turn environment Able to work collaboratively High energy level Prompt, reliable, and responsible Able to lift 40+ pounds
    $13 hourly Auto-Apply 60d+ ago
  • Service Writer

    Best One Tire & Service

    Customer service advisor job in Huntsville, AL

    Previous experience as a Service Writer in an automotive or tire service environment is preferred but not required. Knowledge of tire service, auto body repair, diesel engine repair, brake repair, suspension, shocks struts, transmission, air brake, alignment, and oil change is a plus. Strong communication skills, both verbal and written. Excellent customer service skills, positive attitude and ability to build rapport with customers as well as understanding company policies and safety measures. Detail-oriented with strong organizational skills. Ability to multitask and prioritize in a fast-paced environment. Proficient computer skills. Must have clean MVR, Drug Test, pass DOT physical. If you have a passion for the automotive industry and enjoy working in a customer-focused environment, we encourage you to apply. We offer competitive pay and benefits package. Join our team of skilled professionals today. If interested, please apply online at ******************* Application is required to be considered for this position. EOE Job Type: Full-time Salary: $18.00 - Pay based on experience Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Shift: 8 hour shift Ability to commute/relocate: Reliably commute or planning to relocate before starting work (Required) License/Certification: Driver's License (Required) Work Location: In person
    $18 hourly 60d+ ago
  • Service Writer/Advisor

    Powersports Career

    Customer service advisor job in Tuscumbia, AL

    Shoals Outdoor Sports, one of the nation's largest volume powersport, lawn equipment and marine dealers is looking to expand our staff so that we may continue to provide top notch customer service to our growing customer base. We are looking for hard working, career-minded, self-starting individuals with a passion for the ATV/UTV community and all things Polaris. Individuals must be customer friendly, prompt, able to communicate well between staff and customers, able to multi-task and enjoy an energetic and fast paced environment. If this sounds like you, then we urge you to apply and join one of the best and fastest growing dealerships in the Southeast. GREAT Pay & Benefits in return for GREAT Experience & Drive! SERVICE ADVISOR EXPERIENCE PREFERRED POSITION AVAILABLE IN TUSCUMBIA Job Requirements: · Greeting customers and listing all vehicle concerns and information. · Consulting with mechanics regarding necessary repairs and possible alternatives to repairs. · Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers. · Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up. · Providing customers with information and advice on warranty protections, repairs needed, and maintenance needed. · Overseeing the service department's workflow and schedule. · Calling customers to advise them about service changes or vehicle pick-up times. · Maintaining positive customer relationships to ensure repeat business. · Ensuring all details on services rendered and costs are related to customers and processing their payments. · with service technicians about parts ordering and ensuring parts are available when needed. · Submitting and receiving approval from factory and extended warranty for repairs needed. · Searching digital catalogues for needed parts for repairs, ordering needed parts if not available in store. · Prior dealership experience preferred · Strong organization skills a must · Excellent communication skills a must · Stable work history · Good driving record required · Drug Free Must Have: · Urgency and Accountability · Positive Attitude · Strong Work Ethic · Excellent Customer Service skills Ability to work Independently BENEFITS 2 weeks vacation pro-rated based on hire date the first year Paid sick days pro-rated based on hire date the first year BCBS Health Insurance - portion company paid Dental, Vision, Life, AD&D, Accident, Critical Illness, Short Term Disability Company paid life, AD&D and Long Term Disability
    $29k-46k yearly est. 60d+ ago
  • Service Writer/Advisor

    Shoals Outdoor Sports Inc.

    Customer service advisor job in Tuscumbia, AL

    Job Description Shoals Outdoor Sports, one of the nation's largest volume powersport, lawn equipment and marine dealers is looking to expand our staff so that we may continue to provide top notch customer service to our growing customer base. We are looking for hard working, career-minded, self-starting individuals with a passion for the ATV/UTV community and all things Polaris. Individuals must be customer friendly, prompt, able to communicate well between staff and customers, able to multi-task and enjoy an energetic and fast paced environment. If this sounds like you, then we urge you to apply and join one of the best and fastest growing dealerships in the Southeast. GREAT Pay & Benefits in return for GREAT Experience & Drive! SERVICE ADVISOR EXPERIENCE PREFERRED POSITION AVAILABLE IN TUSCUMBIA Job Requirements: · Greeting customers and listing all vehicle concerns and information. · Consulting with mechanics regarding necessary repairs and possible alternatives to repairs. · Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers. · Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up. · Providing customers with information and advice on warranty protections, repairs needed, and maintenance needed. · Overseeing the service department's workflow and schedule. · Calling customers to advise them about service changes or vehicle pick-up times. · Maintaining positive customer relationships to ensure repeat business. · Ensuring all details on services rendered and costs are related to customers and processing their payments. · with service technicians about parts ordering and ensuring parts are available when needed. · Submitting and receiving approval from factory and extended warranty for repairs needed. · Searching digital catalogues for needed parts for repairs, ordering needed parts if not available in store. · Prior dealership experience preferred · Strong organization skills a must · Excellent communication skills a must · Stable work history · Good driving record required · Drug Free Must Have: · Urgency and Accountability · Positive Attitude · Strong Work Ethic · Excellent Customer Service skills Ability to work Independently BENEFITS 2 weeks vacation pro-rated based on hire date the first year Paid sick days pro-rated based on hire date the first year BCBS Health Insurance - portion company paid Dental, Vision, Life, AD&D, Accident, Critical Illness, Short Term Disability Company paid life, AD&D and Long Term Disability
    $29k-46k yearly est. 18d ago
  • Service Writer

    Tony Serra Nissan of Cullman

    Customer service advisor job in Cullman, AL

    Job Summary: We are looking for a Service Writer to join our team! The right candidate will have automotive service advisor experience and a valid driver's license. The day-to-day duties of this role include meeting with customers and determining their needs, providing excellent customer service, and overseeing quality control. Benefits Competitive pay Medical, dental, and vision insurance Life insurance 401k PTO Employee discounts Career growth opportunities Responsibilities Meet with customers and determine their needs for repair and/or service of their vehicle issues Increase customer satisfaction by building customer relations Maintain the company's standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relations Monitor the progress of each vehicle throughout the day, and update customers frequently Increase profitability by maximizing sales & executing retail promotions Oversee technicians working on customers' vehicles, including their time management/efficiency, parts ordering, job completion times Oversee and participate in quality control Participate in the development and documentation of standard operating procedures as appropriate Qualifications High school diploma or equivalent Valid commercial driver's license & clean driving record Accredited training in service advisor skills, customer satisfaction, and quality control Automotive service advisor experience Ability to read, write and speak English fluently Ability to concentrate and accomplish tasks despite interruptions Multitasking skills Proficient use of computers/business machines About Us: Headquartered in Birmingham, Alabama, Serra Automotive Group is one of the Top 150 automotive dealer groups in the nation. We are proud to represent the world's best automotive brands through our locations across Central Alabama and Michigan. Our mission is to provide everyone with a better automotive buying and ownership experience, and we are always looking for the right team members to help us make that possible! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $29k-46k yearly est. Auto-Apply 60d+ ago
  • Veterinary Service Specialist

    Aviagen 4.7company rating

    Customer service advisor job in Elkmont, AL

    The Veterinary Service Specialist assists with multiple procedures, providing care for poultry that includes physical examinations, immunizations, euthanasia, as well as associate education and inventory maintenance. This is an overview of the position and the job responsibilities listed do not encompass the entire position. The Veterinary service specialist is under the direct guidance and supervision of the Director of Veterinary Services, who in communication with the veterinary team, will indicate general assignments, limitations, and priorities. Job Description: The ideal candidate will possess the following skills and attributes: High school diploma or equivalent is required 3 year's Poultry experience, Licensed veterinary technician or B.S. in Poultry/Animal Science preferred Experience in Microsoft software is required Manage multiple tasks in a fast-paced environment Must be self-motivated and detail-oriented with ability to perform tasks with accuracy and efficiency Strong verbal and written communication skills Ability to organize and prioritize Team-oriented Current, valid driver's license The following duties will vary according to the needs of the department. Normal duties will include: Scheduling, coordination, and communication between Vet Services and Production, Quality Assurance, and Laboratory teams Data entry Data compilation Assist with farm visits Necropsy and sample collection Assist with health investigations Complete proper sample preparation and paperwork for reference lab tests Report diagnostic testing to veterinarians May perform other tasks as deemed necessary by the Supervisor
    $33k-40k yearly est. Auto-Apply 44d ago

Learn more about customer service advisor jobs

How much does a customer service advisor earn in Decatur, AL?

The average customer service advisor in Decatur, AL earns between $22,000 and $36,000 annually. This compares to the national average customer service advisor range of $26,000 to $39,000.

Average customer service advisor salary in Decatur, AL

$28,000
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