Customer service advisor jobs in El Cajon, CA

Responsible for both the customer service experience and member retention efforts for the organization, the Client Services Advisor (CSA) seeks to ensure a World class service experience for all the constituents of the Vistage-inspired community, and therefore functions as the designated single point of contact for our 800+ Chairs and our 19,000+ U.S. membership base. In addition to the essential duty of supporting Chairs, the CSA will also be measured on his/ her ability to re-engage those active members who are seeking membership alternatives and directing them accordingly, so a similar past work experience of applying empathetic, active listening skills with conflict resolution to address member ‘pain points' while providing alternative solutions in order to keep the member satisfied, is critical. This position requires regular phone/email conversations with C-level clientele, including internal staff, so it requires considerable tact, discretion and persuasion in order to obtain willing action and consent from those involved. A keen understanding of the audience being supported, coupled with the ability to build and maintain significant and enduring business relationships is a must to be successful in this high impact role. THE COMPANY Vistage is the world's largest CEO coaching and peer advisory organization for small and midsize business (SMB) leaders. We offer the most effective approach for SMB enterprises to achieve better results and grow faster and for SMB leaders to maximize their impact. The 45,000+ members we serve are CEOs, owners and executives of SMB organizations located across the US and in 40 countries worldwide. These SMB executives spend a day or more with Vistage every month, immersing themselves in our comprehensive platform to become better leaders, make better decisions and achieve better results. Our platform features three core elements: valuable perspectives from a trusted group of peers, professional guidance and meeting facilitation from an accomplished business leader (the Chair), as well as deep insights from subject matter experts. Vistage was founded more than 65 years ago, and we've grown every year since then by innovating to stay on the cutting edge of business and relentlessly delivering value to our members. Our success is demonstrated by Vistage member companies growing 2.2 times faster than non-Vistage peer companies. Learn more about us at **************** VISTAGE EMPLOYEE LIFE Vistage's success is anchored by a unique culture that reinforces employee commitment to the Vistage mission. It is a spirit of collective success and achievement which is also reflected in our workplace. Here's a sample of the employee experience that helps drive our success: Welcome to our home. Our US headquarters sits in the heart of San Diego's UTC area. It features an open, modern aesthetic with lots of collaboration spaces and opportunities to interact with co-workers. We stay fueled up with free snacks and a weekly free lunch day, along with free lattes and nitro cold brew coffee on tap! From our San Diego base, we collaborate with colleagues based across the country and around the world. We sweat the details. Our on-site gym is decked out with Peloton bikes and other top-tier fitness equipment to keep your workout challenging and fresh. Our campus also offers access to an additional gym, volleyball courts, and a scenic office park, perfect for getting in those midday steps! We invest in your career. Each employee has an actionable career progression plan developed through individual collaboration with their manager. We focus on promoting from within, and employee progression plans are complemented by all-staff development days held in our state-of-the-art learning center. Employees also have access to tons of individualized development resources and a generous tuition reimbursement program. We invest in you. Our employee benefits program is one of the most generous you'll find. Fully-paid healthcare is provided for employees through Aetna, along with access to dental, vision, and life insurance coverage available to employees at very low rates. Take care of your financial future with eligibility for 401(k) matching funds after your first month as an employee. Use the free individual investment counseling we provide to help you grow the money you've saved. You'll also start with 16 days of paid time off + 12 paid holidays per year to allow you to relax and recharge. Employees receive additional annual paid days off based on tenure. We keep it fun! Whether you're with us in the Padres luxury suite enjoying our summer baseball outing, unwinding during an employee happy hour, or toasting your co-workers at our epic annual holiday party, you'll see that we take having fun as seriously as helping our members succeed! The office vibe is business casual with flexible schedules, along with the freedom to work from home three days per if you so choose! We value mutual respect and laughter . . . we hate stiff formality. You'll have regular access to Vistage executives-our CEO even buys everyone doughnuts to fuel his informal employee chats! Vistage's culture and sense of mission drive employee loyalty: more than half of our staff has been with the company for five years or longer. Are you ready to start your Vistage journey? ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. QUALIFICATIONS: To perform this job successfully, an individual must be able to conduct each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Able to engage top-level candidates (CEO, Key Executive, Small Business Owner) in candid conversations over the phone. Works collaboratively with other team members to coordinate efforts, share best practices and capitalize on opportunities. Works with field management to determine opportunities for market penetration. Makes recommendations to Manager of Client Services regarding opportunities to maximize retention. Serve as the ‘Corporate Advocate' on-boarding new members of newly launched and existing Vistage peer groups, helping members during their tenure better leverage the Vistage program and conducting exit interviews to save pending member resignations. Service Clients (Chairs, members, speakers) with a myriad of matters, including but not limited to support, problem solving, coaching, promoting Vistage initiatives, general technical support, accounting and membership, observing a 24 hour service level agreement. Develop strong relationships within the Vistage community- including Chair, members, and internal departments in order to ensure open communication. Attend as many team building activities, Employee Engagement/ Development Days, and any other invited Vistage community events; may occur outside of normal business hours. Periodically attend group meetings, Vistage Conferences, and marketing events. This may involve travel local to San Diego and within the US. EDUCATION & EXPERIENCE Strong customer service skills; ability to interact with C-level clientele. Project management or business development background preferred. Previous experience in solution selling/relationship selling to C-suite clients 5+ years' experience with inside phone sales/ consulting/ customer service Strong understanding of Salesforce CRM tool (2+ years) preferred Excellent verbal/written communication skills Strong multi-tasking and organizational skills, with the ability to prioritize workload Ability to diffuse potential conflict in a professional manner Computer knowledge to include Windows, MS Office, Salesforce and Internet research Working knowledge of basic accounting practices Some travel within the U.S. is required Bachelor's degree preferred TOTAL COMPENSATION RANGE $70,000 - $75,000 Salary + 6.5% Bonus (salary based in San Diego, CA) JOB LOCATION Hybrid in San Diego; 3 days onsite, 2 days offsite

We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career. In this position, you'll drive sales by engaging customers and bringing brands to life by providing live events and sampling to consumers where they live and shop. What we offer: Competitive wages; $17.68 per hour Growth opportunities abound - We promote from within No prior experience is required as we provide training and team support to help you succeed Additional hours may be available upon request We offer benefits that can be customized to meet your family's needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks Now, about you: Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner Are 18 years or older Available to work 2-3 shifts per week, including weekends Can lift up to 50 lbs. on a regular basis and stand for up to 6 hours Perform job duties with a safety-first mentality in a retail environment Are comfortable preparing, cooking, and cleaning work area and equipment Have reliable transportation to and from work location Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members Are a motivated self-starter with a strong bias for action and results Work independently, but also possess successful team building skills Have the ability to perform job duties with a safety-first mentality in a retail environment If this sounds like you, we can't wait to learn more about you. Apply Now!

We are seeking a highly skilled Customer Service Representative to join our team. You'll be responsible for handling a high volume of inbound and outbound calls, ensuring 100% customer satisfaction. The ideal candidate is a quick thinker, can work well under pressure, and is able to make sound judgment calls while maintaining empathy and professionalism. Hours: This is a 10am - 7pm Shift Saturday and Sunday required You will have 2 weekdays off $22-25hr DOE + Bonus Incentives Key Responsibilities: Handle a high volume of inbound and outbound calls, booking appointments at a high conversion rate. Quickly identify client requests or concerns, providing efficient and effective solutions. Use critical thinking to solve problems, making sound decisions to ensure client satisfaction. Show empathy and take full ownership of each client's experience. Address service cancellation requests, persuading clients to retain memberships or appointments. Accurately record detailed client interactions and actions taken. Meet productivity goals while maintaining high call quality and following call flows and scripts. Work independently, completing tasks without requiring follow-up. Perform other duties as assigned. Skills & Qualifications: Experience handling a high volume of calls in a fast-paced environment. 2-3 years of diverse call center experience. Sales experience is preferred. Exceptional phone and interpersonal communication skills. Handle incoming client escalations and coordinate resolution efforts with key stakeholders (internal and external) by working cross-functionally to ensure issue ownership, action items and communications are fulfilled. Strong judgment to make sound business decisions and resolve issues calmly and diplomatically. Ability to type at least 40 WPM while communicating effectively on the phone. Ability to work independently and efficiently. Familiarity with ServiceTitan is a plus. What We Offer: Competitive Pay - Hourly wages plus performance-based bonuses. Comprehensive Benefits - Health, dental, and vision insurance. Growth Opportunities - Career development programs and advancement potential. Workplace Perks - Employee appreciation events, incentives, and discounts. Supportive Team Culture - Join a company that values collaboration and employee success. Physical Demands: Regularly required to sit, type, and use hands for handling tasks. Frequent speaking and listening for communication with clients and team members. Occasionally required to stand, walk, or stoop, and may need to lift up to 25 lbs. Join Our Team! If you love helping people, thrive in a fast-paced environment, and are ready to make a difference, we'd love to hear from you! Apply today and become part of a dynamic team dedicated to providing top-notch customer service! #ASI About ASI: Ken and Phil Justo, along with their families and dedicated team members, have been working to make San Diego a better place since acquiring Hastings Appliance Repair in the 1980s. Since then, ASI Hastings Inc. has been committed to doing what's right for its clients. They established the company's core values, which are embraced by each member of the White Glove team: Trust, Safety, Quality, Respect, Integrity, Cleanliness, and Communication. We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider all qualified applicants for employment, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act and the San Diego Fair Chance Ordinance. ASI Privacy Policy

Job Description The Guest Relations Specialist provides our guests' first point of contact and is responsible for creating an excellent first impression over the phone. The right candidate will have a pleasant phone voice, a friendly personality, and a passion for delivering exceptional service. As the Guest Relations Specialist, you will demonstrate and exemplify Jamul Casino's mission and values by embodying the acronym F.I.R.S.T. (Fun, Integrity, Respect, Service, Team). ESSENTIAL DUTIES The following and other duties may be assigned as necessary: Answers all incoming calls and provides the highest level of service during all interactions, using proper greetings while demonstrating genuine interest to ensure guest satisfaction. Responds to guest questions in a professional manner and follows enterprise standards. Takes room reservations accurately to be entered into property management system while using professional verbiage and etiquette. Maintains an inventory of available rooms, room assignments and accommodates guest preferences when possible. If preferences are not available, the Reservations Agent provides suitable solutions or alternatives. Blocks rooms as well as pre-blocks for special groups as needed. Maintain accurate logs of special requests and ensure these are accurately entered into the system. Tailor every interaction with guest needs and help to make room recommendation. Answers and directs all incoming calls using proper phone etiquette with a cheerful and pleasant voice; reviews and responds to voice mail in a timely manner. Answers guests' inquiries and prioritizes the guest's satisfaction. Assists Sweetwater Rewards players with troubleshooting to successfully establish online accounts. Maintains up-to-date knowledge of the Sweetwater Rewards program, promotions, events, hours of operations of venues, etc. so that guests will receive accurate and prompt information when requested. Effectively presents information to guests in a professional and articulate manner. Proficient in utilizing computer, phone system, and various programs for this position. Enters reservations for various special events, player functions and restaurant reservations. Communicates all guest concerns to department lead; ensures guest concerns are resolved in a prompt, courteous, efficient manner and with a sense of urgency. Takes messages for executive offices and various departments, and ensures messages are given to proper parties. Contact administrative team members by mobile phone as needed and conduct calls or radios the facilities department for service calls. Inputs comment card information for tracking and reporting purposes Must adhere to regulatory, department and company policies. Perform other job related and compatible duties as assigned and needed. REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High school diploma or equivalent Minimum of 1-year experience in guest service/hospitality Hotel room sales experience preferred Able to promptly and accurately follow instructions given by Leadership Strong interpersonal skills Must possess a friendly and outgoing demeanor Bilingual in a foreign language preferred Must have the ability to operate computer/computer software programs, copy machines, computer printers/embossers, and other office equipment Excellent telephone etiquette, verbal, and written communication skills required Must have schedule flexibility including evenings, weekends, holiday shifts, and overtime when needed Team members must be able to qualify for licenses and permits required by federal, state, and local regulations. Ability to earn and maintain Gaming License.

Customer Service Did you recently graduate and are looking for your first job? Having trouble finding a position because everyone else wants job experience? We have the job for you. All you need is to be comfortable with the Internet - which every Gen Zers should be, but specifically you should be experienced with social media, online communication, and website basics. You also need to be good with verbal communication - which most millennials are not, but you'll be on the phone with clients all the time. That's it, we'll provide the rest of the training. We want people willing to do whatever is asked and are looking to improve their overall skill set while gaining work experience. No formal job experience required; we actually prefer if this is your first full time position. Benefits are provided. Apply * Comments This field is for validation purposes and should be left unchanged. * Your Name* * Phone* * Your Email* * Instagram Profile* * LinkedIn Profile* * Please upload a video no longer than 1 minute explaining why you would like to work at Doctor Multimedia. If you have trouble uploading your video, you can email it directly to [email protected] Accepted file types: mp4, mov, Max. file size: 256 MB.

Essential Duties and Responsibilities Be the first point of contact for customers wanting to cancel services. Engage with customers to identify cancellation reasons and offer tailored solutions. Communicate the value of services to reinforce customer commitment. Use negotiation and de-escalation techniques to maintain customer relationships and reduce churn. Track retention metrics, including save rates and customer feedback. Keep detailed records of all interactions in CRM systems. Collaborate with internal departments to resolve customer issues efficiently. Follow up with customers to ensure satisfaction post-resolution. Demonstrate thorough knowledge of service offerings and pricing to advise customers confidently. Handle all interactions with empathy and professionalism. Meet or exceed monthly retention KPIs, such as customer saves and call quality. Participate in ongoing training to stay updated on company services and policies. Utilize Microsoft Teams, Outlook, and other relevant tools. Perform additional duties as assigned. Customer Engagement Connect with customers proactively through phone and email. Build strong relationships by understanding their needs and preferences. Issue Resolution Address customer inquiries and concerns with professionalism and urgency. Work with internal teams to resolve issues efficiently. Upselling & Cross-Selling Identify opportunities to recommend additional services or products. Educate customers on the benefits of enhanced offerings. Customer Feedback Collect and share customer insights to support service improvements.

Benefits: * Bonus based on performance * Competitive salary * Flexible schedule * Health insurance * Paid time off Benefits/Perks: * Competitive Pay * Paid Vacation and Holiday * Performance Bonus * Ongoing Training Opportunities A Successful FASTSIGNS Sign Production Specialist Will: * Follow a layout to place computer-cut vinyl or full-color graphic image(s) on a predetermined substrate or medium * Prepare substrates for vinyl application to include cutting, painting, laminating, cleaning, etc * Weed excess vinyl from computer-cut images. Weeding techniques vary with size, type of vinyl, and complexity of images * Operate and maintain printer(s) * Perform quality assurance measures pre- and post-production by accurately reading and interpreting a Work Order and then proofing for errors or unacceptable standards * Perform finishing operations such as laminating and/or mounting of printed pieces * Report inventory levels and stock to be reordered to the center manager/production manager or franchisee. * Clean and maintain storage areas * Ideal Qualifications for FASTSIGNS Sign Production Specialist: * 1-2 years of experience in sign production preferred * High school diploma or equivalent * Ability to stand for long periods of time (4 hours or more) * Ability to lift 50 or more pounds * Flexibility to lean over a waist-high table and use back-and-forth hand motion to apply vinyl letters and graphics to a substrate * Ability to work under pressure to output high-volume, high-quality work * Ability to use light power equipment Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you seeking a job that offers constant learning, skills growth, and a career path? If so, we seek employees like you in the ever-changing Sign Industry. Apply today!

**Be visionary** Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research. We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins. **** + Summary Customer Service Support: Interacts with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. Receives customer requests and prepares documents/trouble tickets related to processing returns (RMA), servicing and exchanges. Updates databases with status of returned materials issues and accounts for returns inventory. Records and reports the status of equipment returns, repairs, replacements, sales orders and delivery schedules. Ensure service information accessible by sorting and filing documents/forms. May schedule field service repair calls. Handles requests for additional company materials. Maintains records of returns, schedule changes, product enhancements or changes and product pricing, and resolves return credit problems. + Job Description Teledyne API (TAPI), a business unit within the Environmental and Electronic Measurement Instruments group within Teledyne Technologies Incorporated (NYSE:TDY), continues to be the global leader in the manufacturing of advanced instrumentation for monitoring of atmospheric pollution. We design, manufacture and market precision gas analyzers and air quality monitoring products both domestically and internationally. Teledyne is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics or any other characteristic protected by applicable federal, state, or local law. If you need assistance or an accommodation while seeking employment, please email ******************************** or call *************. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will receive a response. **Stay Safe From Recruitment Fraud!** Apply for positions with Teledyne directly at **************************************** . **Job Summary** Responsible for providing effective customer service for all internal and external Company customers by utilizing knowledge of Company products and programs. Also responsible for developing and maintaining positive customer relations, as well as team member relations within the Customer Service Department. Uses professional concepts and business acumen. Works on problems of moderate complexity, diversification or expense. Normally receives little instruction on day-to-day work, general instructions on new projects or assignments. **Essential Duties and Responsibilities** include the following. Other duties may be assigned. Responds to customer inquiries regarding price and product literature requests. Processes customer orders/changes according to established department policies and procedures. May recommend price adjustments based on Company/customer relationship. Provides timely feedback to the customer including shipping date, anticipated delays, and any additional information needed by customer. Assists in resolving production scheduling, shipping, or invoicing issues to ensure delivery by specified dates. Process product returns and validate warranty claims. Meets and exceeds customer's service expectations. Solicits sale of new or additional services. To perform the job successfully, an individual should demonstrate the following competencies: **Problem Solving** - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Works well in group problem solving situations. **Project Management** - Communicates changes and progress. **Technical Skills** - Pursues training and development opportunities; Strives to continuously build knowledge and skills. **Customer Service** - Responds promptly to customer needs; Meets commitments. **Oral Communication** - Listens and gets clarification; Responds well to questions; Participates in meetings. **Written Communication** - Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information. **Teamwork** - Gives and welcomes feedback; Supports everyone's efforts to succeed. **Business Acumen** - Understands business implications of decisions. **Ethics** - Treats people with respect. **Organizational Support** - Follows policies and procedures; Supports organization's goals and values. **Judgment** - Includes appropriate people in decision-making process. **Motivation** - Demonstrates persistence and overcomes obstacles. **Planning/Organizing** - Prioritizes and plans work activities; Uses time efficiently. **Professionalism** - Approaches others in a tactful manner; Reacts well under pressure; Accepts responsibility for own actions; Follows through on commitments. **Quality** - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. **Quantity** - Completes work in a timely manner; Strives to increase productivity. **Safety and Security** - Observes safety and security procedures including using Personal Protective Equipment (PPE) as required and wearing company issued badge when on company property; Reports potentially unsafe conditions; Uses equipment and materials properly. **Adaptability** - Adapts to changes in the work environment; Able to deal with frequent change, delays, or unexpected events. **Initiative** - Seeks increased responsibilities; Asks for and offers help when needed. **Innovation** - Generates suggestions for improving work. **Attendance/Punctuality** - Is consistently at work and on time; Ensures work responsibilities are covered when absent. **Qualifications** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. **Education and/or Experience** Minimum of 10-15 years of experience in a similar position required. Two year certificate from college or technical school preferred and/or equivalent related experience and/or training; or equivalent combination of education and experience. **Language Skills:** Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. **Mathematical Skills:** Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. **Reasoning Ability:** Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. **Computer Skills:** To perform this job successfully, an individual should have a general knowledge of Microsoft Office. + Job Category **Salary Range:** $49,300.00-$65,700.000 **Pay Transparency** The anticipated salary range listed for this role is only an estimate. Actual compensation for successful candidates is carefully determined based on several factors including, but not limited to, location, education/training, work experience, key skills, and type of position. Teledyne conducts background checks on qualified applicants who receive a conditional offer of employment in accordance with applicable laws, regulations and ordinances. Background checks may include, but are not limited to, education verification, employment history and verification, criminal convictions, Motor Vehicle Report (MVR & driving history), reference check, credit checks/credit history and drug testing. All qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions. Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws. You may not realize it, but Teledyne enables many of the products and services you use every day **.** Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets, including aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, energy, medical imaging and pharmaceutical research.

Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced retail environment is reflected in the clothes we make. We aim to inspire others to take on all aspects of their lives with clarity, enthusiasm and purpose…while having a lot of fun along the way. We are proud to be an outlet for opportunity and for personal growth and success. Job Description At Vuori, we uphold three Core Values: creating exceptional products, fostering strong relationships, and leading extraordinary lives. These values, combined with our commitment to happiness, drive our mission to provide outstanding customer experiences. As a Customer Service Agent at Vuori, you'll be at the heart of our Customer Experience team, playing a vital role in building lasting customer relationships and delivering top-tier service. In this position, you will primarily handle customer inquiries through email and chat, addressing concerns with a solutions-oriented and positive approach. You'll collaborate with your team, support new hire training, and help resolve and deescalate customer issues. What you'll get to do: * Deliver exceptional customer service via email, text, and chat, responding to inquiries with clarity, empathy, and professionalism. * Handle escalated issues with a solutions-driven mindset, ensuring a timely and empathetic resolution. * Support the onboarding and training of new team members across various tiers (1, 2, and 3). * Contribute to continuous improvement by providing feedback on processes, shortcuts, and customer interaction guidelines. * Assist with various support channels, including: * Refund Requests * CS Returns * Retail Support * CS Help * Work alongside the Supervisor to assist with additional tasks as needed. * Participate in team meetings, providing valuable input to enhance service quality and team collaboration. * Take on additional projects and tasks as assigned. Qualifications Who you are: * Bachelor's degree, or 1 year of equivalent work experience in lieu of a degree. * Strong passion for delivering exceptional customer experiences. * Well-organized with the ability to manage both personal and team progress. * Skilled in understanding and responding to customer emotions. * Leads by example, demonstrating attention to detail while supporting team members. * Excellent interpersonal, written, and verbal communication skills. * Proficiency in Spanish is a plus. * Strong conflict resolution skills, with the ability to manage challenging or emotional situations with professionalism and empathy. * Bonus points for experience with Kustomer, Shopify, FullCircle, or Warehouse Operating Systems. Additional Information Our investment in you: At Vuori, we're proud to offer the following to our employees: * Health Insurance * Savings and Retirement Plan * Employee Assistance Program * Generous Vuori Discount & Industry Perks * Paid Time Off * Wellness & Fitness benefits The hourly range for this role is $18/hr - $23/hr. Vuori is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. All your information will be kept confidential according to EEO guidelines.

Independent contractor position available for skilled psychic readers working for an upscale psychic network. No hold times, yearly increases, and opportunity for growth. All applicants will be tested. Serious inquiries only. Render services from home by phone.

Scripps Health Administrative Services supports our five hospital campuses, 31 outpatient centers, clinics, emergency rooms, urgent care sites, along with our 17,000 employees, more than 3,000 affiliated physicians and 2,000 volunteers. This is a Full Time (80 hours every pay period) benefited position, Monday-Friday for day shift. Over time additional hours when needed. Join the Scripps Health team and work alongside passionate caregivers and provide patient-centered healthcare. Receive endless appreciation while you build a rewarding career with one of the most respected healthcare organizations nationwide. As a Patient Account Specialist, you will be supporting the Billing Services department at our 4S Ranch Business Services location. This role is essential in managing a high volume of hospital Government Insurance/Billing documents, while also performing follow up actions to gather accurate information needed from patients, payers and providers. The ideal candidate is one who thrives in a fast-paced environment and has a passion for insurance and medical claims. As a Patient Account Specialist, you will be responsible for the following: * Responsible for working aged reports and credit balances on a regular basis set by department guidelines. * Follows-up with insurance carriers timely on unpaid claims until claims are paid or only self-pay balance remains. Does not have claims written off for timely filing. * Processes rejections by either making accounts self-pay and generating a letter of rejection to patient or correct any billing error and resubmitting claims to insurance carriers. * Keeps updated on all billing requirements and changes for all insurance types. * Responsible for responding to all inquiries, billing denials, other correspondence and phone requests in an efficient, timely, and effective manner. Secures needed medical documentation required or requested by insurances. * Works with HIM staff to ensure that complete diagnosis/procedure codes and modifiers are reported to insurance carriers as required. * Working directly with the insurance company, healthcare provider, liable third parties, and patient to get a claim processed and paid * Works to help maintain Accounts Receivable (AR) days at or near target level set by the Hospital Senior Team. * Supporting continuous improvement of organization processes and personal knowledge and skills, and maintaining and protecting confidential information * Providing excellent customer service through cooperative working relationships, and meeting productivity and quality standards. #LI-JS1 Required Education/Experience/Specialized Skills: * Strong working knowledge of managed care plans, insurance carriers, government Payers and payer requirements. * Knowledge of Medical Terminology and Medicare Compliance. * Familiarity with HIPAA privacy requirements for patient information. * Basic understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes. * Ability to multitask and stay organized. * Good verbal and written communication skills. * Detail oriented and ability to prioritize work. * Requires a moderate level of interpersonal, problem solving, and analytic skills. * Knowledgeable on insurance and reimbursement process. * Ability to establish/maintain cooperative working relationships with staff, Medical Staff and providers. Preferred Education/Experience/Specialized Skills: * Two years of patient accounts experience in a healthcare setting. * Working knowledge of healthcare EPIC software preferred. * Minimum two year experience billing Medicare, Medicaid, Blue Cross and Commercial insurance preferred, three or more years desired. * Knowledge in Excel, Word and basic computer functions such as saving documents, sharing documents * Demonstrate strong computer skills required. (Education may be substituted for experience in some areas.) * Demonstrate knowledge of accounts receivable practices, payer billing and reimbursement procedures and practices. * Working knowledge of hospital UB04, CPT-4, HCPCS, ICD-10 and Revenue codes. * Proficient in institutional insurance billing guidelines using 837I X12 Version 005010X279A1 transactions. At Scripps Health, you will experience the pride, support and respect of an organization that has been repeatedly recognized as one of the nation's Top 100 Places to Work. You'll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you're open to change, go ahead and unlock your potential. Position Pay Range: $25.40-$33.15/hour

Patenaude & Felix, APC of San Diego, CA is looking to hire a full-time Legal Account Representative to join our firm. Do you want to work for a law firm that offers you growth opportunities? Would you like to be part of a successful team? If so, please read on! This position earns base plus commission in pay. We also offer great benefits, including health, dental, vision, and a 401(k) plan with company match. If this sounds like the right opportunity for you, apply today! ABOUT PATENAUDE & FELIX, APC Since 1991, our civil litigation law firm has grown and expanded to maintain offices in Arizona, California, Nevada, New Mexico, Oregon, Pennsylvania, Washington, and Colorado. We serve all seven states by litigating for our Fortune 500 clients. Our firm is proud to have been recognized by numerous financial institutions and Fortune 500 Companies, for our professional and ethical representation. We value our incredible team of hardworking legal professionals and are committed to rewarding their efforts and investing in their futures. Our employees enjoy a comprehensive benefits package as well as our friendly and engaging team environment. Essential Responsibilities : Collect, negotiate, and recommend solutions to consumers via phone. Set up payment or settlement arrangements in the database. Identify accounts that require legal processing. Assisting Spanish-speaking customers; bilingual proficiency in Spanish is preferred. Qualifications: No experience necessary, training provided. Customer service experience preferred. Good communication skills. Must be 18 years of age or older. Bilingual in Spanish is a plus. Ability to pass a background and drug test WORK SCHEDULE This full-time position typically works Monday-Friday. An occasional Saturday may be required. READY TO JOIN OUR LEGAL TEAM? We understand your time is valuable, so we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Under general supervision, the incumbent is responsible for customer service, registration, appointment scheduling and insurance verification. Typical duties include answering multi-line incoming customer calls, completing online registration, scheduling appointments and securing authorization for scheduled services. Responsibilities emphasize on quality Customer Service. Completes registration for new or established patients in a timely and accurate manner andadheres to the established registration and scheduling protocols and standards. Ensures that patients have secured authorization and referrals when scheduling appointments. Interviews patients via telephone to obtain demographic and financial information necessary to secure patient account. Verifies insurance eligibility for outpatient services on all Third Party Payers by utilizing various automated eligibility systems. Operates EPIC system to gain and input information; in addition, responsible for clearly and effectively relaying medical messages to patient/clinic staff. Advises patient of clinic deposit requirements based upon UCSD Medical Group Financial Policy. Other related duties as assigned. MINIMUM QUALIFICATIONS: Three (3) years of related experience. Previous Call Center or Front desk experience. Knowledge of third-party payors including federal, state and private health plans. Demonstrates problem solving ability. Ability to work under pressure, demonstrate computer skills and ability to multi-task between multiple systems during calls. Excellent communication skills with the ability to communicate clearly both verbally and in writing. Possess the personal characteristics of professionalism, credibility, commitment to high standards, innovation and accountability. PREFERRED QUALIFICATIONS: One (1) year of EPIC & Cadence experience, or equivalent system. Bilingual English/Spanish. Ability to prioritize and process therapy referrals based on diagnosis and medical information. SPECIAL CONDITIONS: Must be able to work various hours and locations based on business needs. Employment is subject to a criminal background check and pre-employment physical.

Job Description We are seeking an outgoing individual for our Remote Travel Coordinator opportunity. As a Coordinator, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This is great for anyone who absolutely loves to travel and help others with planning. Roles & Responsibilities Research, Create, and Execute exceptional itineraries for clients Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs Complete ongoing training to earn and maintain certification to book travel Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations Review budgets, and plan trips according to clients budget constraints Create promotional materials to utilize Monitor restrictions on travel that come and go Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc) Effectively communicate with clients pre/post travel Handle issues that may arise during the bookings and/or travel for clients Network with tour operators regarding packages that you can possibly offer to clients Part Time or Full time Requirements Must be at least 18years of age, and be authorized to work within the US, Mexico, Australia or United Kingdom. Must be able to effectively communicate with clients (strong sales background a plus) Must have a smartphone with internet access, laptop recommend but not required Personal travel experience is a huge plus, however not required Previous experience in customer service or hospitality also a plus, but not required Benefits Flexible Schedule Travel Perks Licensed & Bonded Personal Website E&O Insurance with Fraud Protection Daily Training Available Travel Agent Certification

Powers Plumbing is looking for a dispatcher to join our team in our Mission Hills, San Diego office. The ideal candidate is a high-energy individual with excellent organizational skills, a strong attention to detail and the ability to communicate effectively in both written, verbal communications and will be responsible for maintaining strong customer relationships. This person will work to support the daily customer service and operations of the office. Responsibilities: Field inbound communications - Answer phone calls/general email inquiries and route to the appropriate internal parties as needed. Coordinate scheduling - Set up meetings based on cross-functional availability for both internal and external stakeholders. Organize internal resources - Build out and maintain dispatch schedules to keep service calls and service technicians organized and flowing to jobs. Liaise with visitors - Act as point person for office walk in customers. Communicate policies and procedures - Alert employees of new processes, rules and regulations. Facilitate executive-level operations - Book travel and send communications for high-level staff as needed. Manage social media accounts- Facebook, Twitter, Instagram, YouTube The candidate must be willing to be remotely on call for scheduling emergencies some weekends and nights. All other duties assigned. Requirements: High school diploma 1-2 years experience as an executive assistant, administrative assistant, secretary or receptionist preferred Strong organizational, communication, and time-management skills Proven ability to work in a fast-paced environment Positive, high-energy attitude Resourcefulness, creativity, and problem-solving skill set Familiarity with office equipment (i.e. printers, Ipads, computers) Willing to learn service dispatching software The candidate must be willing to be remotely on call for scheduling emergencies some weekends and nights. Benefits: Powers Plumbing benefits include, health care, dental, vision, 401k, vacation pay, holiday pay, sick pay, membership benefits, retirement savings, professional training and continued development. About Powers Plumbing: Powers Plumbing is a reputable plumbing company that has been serving the San Diego area for over a century. Established in 1914, we have a rich history of providing top-notch plumbing services to residential and commercial customers. As a family-owned and locally operated business, we take pride in our long-standing commitment to our community and delivering exceptional customer service. At Powers Plumbing, our team members thrive in a work environment that fosters a positive atmosphere and a service-oriented culture. We believe that our success lies in the expertise and dedication of our plumbing specialists. That's why we constantly strive to attract and retain the best talent in the industry. As a residential and commercial service-oriented company, we are equipped to handle a wide range of plumbing needs. Whether you need routine maintenance, repairs, or installation of plumbing systems, our experienced team has the skills and knowledge to get the job done efficiently and effectively. Our commitment to customer satisfaction is unwavering. We understand that plumbing issues can be stressful and disruptive, which is why we prioritize prompt response times and reliable service. When you choose Powers Plumbing, you can rest assured that you are partnering with a company that values your time, property, and peace of mind. To learn more about our services, please visit our website at **************************** We offer comprehensive information about our plumbing solutions, customer testimonials, and a convenient contact form to reach out to our team. Experience the difference with Powers Plumbing, where exceptional service and customer satisfaction are our top priorities.

We are seeking a dedicated and empathetic A chat support agent Representative to join our team. The ideal candidate will be responsible for providing exceptional customer support via phone, email, or live chat. As a representative, you will play a crucial role in ensuring that our customers receive the best possible experience, resolving their issues promptly and efficiently. The online chat representative may provide technical support, resolve customer service inquiries, or offer additional forms of real-time problem-solving Qualifications: Love for customers and their experience with a product Analytical skills and ability to leverage data to drive decision-making Excellent communication and interpersonal skills Demonstrated ability to build and maintain strong relationships with customers and internal stakeholders Experience with customer support ticketing systems and CRM platforms Knowledge of customer support metrics and industry best practices Able to integrate technology-based solutions that improve the customer experience (AI, Chat, Self-serve portals) Able to help customers on weekends if needed Key Responsibilities: They're responsible for answering customer questions that come in via the website(s) Live chat agents need to be able to provide concise information to customers. Chat is all about quick responses and accessibility so agents need to be able to answer questions effectively and efficiently. Customers commonly use live chat to reach out with a problem. This could be to do with a faulty product, shipping issues, service complaints all sorts. And its the job of the live chat agent to fix the issue. You might think that soft skills are less important for a web-based role than they are for other, face-to-face customer service jobs. But its not enough to Acrobatically answer questions in live chat. So, another of the live chat agent responsibilities is to make the conversations they have with customers meaningful. And that requires soft skills. As such, another of the live chat agent responsibilities is to identify such major pain points. Then, they need to flag them to a liaison who will convey the information to other departments. In this way, live chat agents are part of developing and improving the products and services the business offers. Complete training Beyond cross-training on other channels, broader customer service training is another key part of a chat agents job. Live chat agents commonly undergo on-the-job training. Typically, this includes technical training, policy training, soft skills training, and the like. While the company should provide this training, its the responsibility of the agent to engage with the opportunity to touch up and improve their skills. Work Location: Remote USA Only

Job Description The position of Call Center Specialist I is established to provide prompt, professional and accurate information as well as to cross-sell credit union products and services to existing members to meet their needs and increase member satisfaction via the telephone. Actively participates in the promotion of credit union products and services to existing and potential members. Maintain quality service standards set by the organization. Minimum Qualifications (Education, Experience, Skills) High school diploma or equivalent. Effective human relations and communications skills with the ability to communicate clearly with all groups of people. Minimum 6 months recent customer service experience. Professional appearance and demeanor. PC literate; including standard Microsoft Office applications. Symitar experience preferred. Financial Institution experience preferred. Essential Duties and Responsibilities Promptly answer all incoming calls in a polite manner; determine nature of caller's business and personally assist the caller. Assist members in conducting routine transactions by telephone utilizing the Symitar computer system. Determine membership eligibility, quotes savings rates and open new accounts by telephone and mail. Follow up on incomplete documentation to clarify and resolve any outstanding items. Assist members with problems and or questions requiring research and resolution. Perform file maintenance and follow up procedures to include online data changes. Actively cross-sell products and services to members, and track in accordance with credit union rules and procedures. Prepare member correspondence, subject to Supervisor approval. Assist members with general questions regarding all products and services. Assist members with basic technical support and troubleshooting, basic loan and IRA product information. Actively participates in credit union and department sprints and initiatives. Follow all established policies and procedures, including but not limited to proper authentication and verification. Participate in AML/BSA compliance training as assigned. Adhere to credit union AML/BSA policy and procedures including CTR rules and form preparation, identify and refer suspicious activity to the Compliance Department, perform OFAC comparisons, and properly identify individuals in accordance with Branch Operations procedures. Other Duties and Responsibilities Assist members with general questions regarding on-line products and services. May assist as secondary support for Live Chat as business needs dictate. May perform audit functions, balance department totals or other support as assigned by management. May provide guidance and training to other employees. Perform other duties as assigned. Physical Demands and Work Environment While performing the duties of this position, the employee is regularly required to talk and hear; to reach with hands and arms, use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to walk, stoop, kneel, crouch or crawl. Intermittent keyboarding comprises 75% or more of assigned work. The noise level in the work environment is usually moderate. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The noise level in the work environment is usually moderate. Monday-Thursday: 8:30am-5:15pm, 45 min lunch Friday: 9:15am-6:00pm, 45 min lunch Saturday: 8:30am-4:00pm, 30 min lunch (Rotating) Please note that during your first 6-8 weeks of employment, you will be training and the schedule will be: Monday-Friday (No Saturdays) 8:00am-5:00pm, 1 hour lunch. After this training period, your schedule will revert to the schedule listed on this posting. The schedule is subject to change based on business need. Full Time - 40 hours a week

We are seeking a Customer Service Representative to join a growing team! The ideal candidate will be friendly, reliable, and solutions-driven, with strong communication skills and a passion for providing excellent service. Responsibilities: Respond to customer inquiries via phone, email, and/or chat in a professional and timely manner Provide accurate information about products, services, and policies Resolve customer issues, escalating when necessary to ensure satisfaction Process orders, returns, and account updates efficiently Maintain records of customer interactions and transactions Collaborate with internal teams to improve the overall customer experience Qualifications: Previous customer service or call center experience preferred Strong communication and problem-solving skills Ability to handle multiple tasks and prioritize effectively Proficient in computer systems, CRM software, and Microsoft Office Positive attitude and commitment to delivering excellent service All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Job DescriptionPowers Plumbing is looking for a dispatcher to join our team in our Mission Hills, San Diego office. The ideal candidate is a high-energy individual with excellent organizational skills, a strong attention to detail and the ability to communicate effectively in both written, verbal communications and will be responsible for maintaining strong customer relationships. This person will work to support the daily customer service and operations of the office. Responsibilities: Field inbound communications - Answer phone calls/general email inquiries and route to the appropriate internal parties as needed. Coordinate scheduling - Set up meetings based on cross-functional availability for both internal and external stakeholders. Organize internal resources - Build out and maintain dispatch schedules to keep service calls and service technicians organized and flowing to jobs. Liaise with visitors - Act as point person for office walk in customers. Communicate policies and procedures - Alert employees of new processes, rules and regulations. Facilitate executive-level operations - Book travel and send communications for high-level staff as needed. Manage social media accounts- Facebook, Twitter, Instagram, YouTube The candidate must be willing to be remotely on call for scheduling emergencies some weekends and nights. All other duties assigned. Requirements: High school diploma 1-2 years experience as an executive assistant, administrative assistant, secretary or receptionist preferred Strong organizational, communication, and time-management skills Proven ability to work in a fast-paced environment Positive, high-energy attitude Resourcefulness, creativity, and problem-solving skill set Familiarity with office equipment (i.e. printers, Ipads, computers) Willing to learn service dispatching software The candidate must be willing to be remotely on call for scheduling emergencies some weekends and nights. Benefits: Powers Plumbing benefits include, health care, dental, vision, 401k, vacation pay, holiday pay, sick pay, membership benefits, retirement savings, professional training and continued development. About Powers Plumbing: Powers Plumbing is a reputable plumbing company that has been serving the San Diego area for over a century. Established in 1914, we have a rich history of providing top-notch plumbing services to residential and commercial customers. As a family-owned and locally operated business, we take pride in our long-standing commitment to our community and delivering exceptional customer service. At Powers Plumbing, our team members thrive in a work environment that fosters a positive atmosphere and a service-oriented culture. We believe that our success lies in the expertise and dedication of our plumbing specialists. That's why we constantly strive to attract and retain the best talent in the industry. As a residential and commercial service-oriented company, we are equipped to handle a wide range of plumbing needs. Whether you need routine maintenance, repairs, or installation of plumbing systems, our experienced team has the skills and knowledge to get the job done efficiently and effectively. Our commitment to customer satisfaction is unwavering. We understand that plumbing issues can be stressful and disruptive, which is why we prioritize prompt response times and reliable service. When you choose Powers Plumbing, you can rest assured that you are partnering with a company that values your time, property, and peace of mind. To learn more about our services, please visit our website at **************************** We offer comprehensive information about our plumbing solutions, customer testimonials, and a convenient contact form to reach out to our team. Experience the difference with Powers Plumbing, where exceptional service and customer satisfaction are our top priorities. Powered by JazzHR YmvtetkqO0