Customer service advisor jobs in Fort Collins, CO - 562 jobs
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Service Dispatcher
Murphy Company 4.6
Customer service advisor job in Thornton, CO
Since 1907, Murphy Company has been a leading mechanical contractor in the St. Louis and Denver markets that provides its professionals the environment, opportunities, technology, and tools to experience a rewarding career. Being a company that prides itself on its core values of employee well-being, enduring relationships, and integrity and professionalism, we know it starts with our employees. We strongly believe our people are our most important asset, and we strive every day to make Murphy a great place to work as we build our clients' visions.
We Are Looking for Someone Like You
As a Service Dispatcher, you will work in a team environment to provide exceptional service to customers in need of service on the commercial and industrial HVAC, piping, plumbing and controls systems. You will create and schedule service work and coordinate any necessary details with service technicians and customers. You'd also assist technicians with scheduling contract work and perform admin functions as needed.
The ideal candidate for this position would be a strong, professional communicator both verbally and in the written form. Attention to detail is essential and always challenging in this emergency and reactive service environment. Top performers in this job are flexible, capable of quickly interpreting direction and implementing plans, and willing to play multiple roles depending upon the team's needs.
Our Service team works in a fast-paced, high volume, and fun environment, and you'd be an important part of the operations of our organization.
Your Day-to-Day at Murphy Company
Extracting and recording critical information from client calls, analyzing appropriate next steps for serving clients, and coordinating/assigning proper technical resources to serve clients.
Document and follow-up with service technicians, external vendors, and clients to ensure proper completion of tasks. Effective use of our Service Management Platform (PENTA) and Smartsheet is vital, as is providing internal support for inter-departmental teams across functions.
Coordination of manpower for completion of scheduled maintenance, projects, and inter-company support.
Bring Your A-Game!
Our ideal candidate should possess the following traits:
Excellent professionalism and attention to detail.
At least 1 year of work experience in a high-volume environment.
Self-starter: Must have the ability to work well as part of a team and independently.
Technology skills: General comfort using technology and able to learn new tools quickly.
Critical thinking: Must have the ability to problem solve creatively and independently.
Strong interpersonal skills.
At least 1 year of experience using MS Outlook.
What We Will Bring to the Table
A collaborative, family-friendly work environment
Knowledge and expertise that has helped us grow and thrive for the last 112 years
Competitive pay and an excellent benefits package, including health and life insurance, a robust wellness program, 401(k), and profit sharing.
A personal time off plan that rivals our competitors
$33k-40k yearly est. 4d ago
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Oil & Gas New Engine Sales & Service Representative
Smith Power Products, Inc. 3.7
Customer service advisor job in Frederick, CO
About the Role
Smith Power Products is hiring an Oil & Gas New Engine Sales & Service Representative to grow market share and serve as the primary, boots-on-the-ground customer contact across the Mountain West. This role blends new engine sales, technical support, and customer relationship management, with a strong emphasis on field presence and long-term account growth.
What You'll Do
Grow market share by developing new customers and expanding existing accounts
Be the face of Smith Power Products in the field with consistent on-site customer engagement
Identify, develop, and close new engine sales opportunities
Support engine installations, commissioning, and startup activities
Coordinate service support, warranty claims, and maintenance programs
Act as the technical liaison between customers, service teams, and OEMs
Gather market and competitor intelligence to support territory growth
What We're Looking For
Experience in oil & gas engine sales or service
Strong knowledge of diesel and/or natural gas engines
Proven ability to build trust and relationships in the field
Comfortable working independently across a large territory
Willingness to travel extensively within NM, UT, WY, and CO
Preferred Experience
Familiarity with CAT, Cummins, MTU, Waukesha, Kohler, or similar engines
Mechanical or technical background
Exposure to drilling, compression, or production operations
Why Smith Power Products
High-impact role focused on territory growth and market share expansion
Autonomy to manage your territory and customer relationships
Strong internal service and technical support team
Competitive compensation with performance-based incentives
$28k-38k yearly est. 1d ago
Access Support Representative
Cornerstone Technology Talent Services 3.2
Customer service advisor job in Cheyenne, WY
Job Posting: Access Support Representative
Contract: Long Term
We're looking for a friendly, service-driven professional to support daily workforce access at a busy construction site. In this role, you'll be the first point of contact for workers arriving on site-helping them check in, guiding them through onboarding, and ensuring they have a smooth, positive experience.
No construction or platform experience is required-full training is provided. If you enjoy helping people, staying organized, and keeping operations running smoothly, this role is for you.
What You'll Do
Welcome workers as they arrive and provide helpful, courteous assistance throughout the check-in process
Support digital badge scanning, QR code check-ins, and other access tools
Verify credentials and required documents, ensuring workers meet site-entry requirements
Guide workers and subcontractors through onboarding steps, such as account setup and document uploads
Assist with mobile check-ins, digital badges, and basic system navigation
Help resolve simple access or login issues and escalate when needed
Issue temporary badges and visitor passes with a calm, professional demeanor
Communicate clearly with workers, supervisors, and subcontractor teams
Monitor access points to ensure safe, authorized entry
Document and report irregularities or recurring issues
What Makes You a Great Fit
Strong customerservice background in any industry (hospitality, retail, call centers, healthcare support, etc.)
Friendly, patient, and confident when assisting individuals with varying levels of technical comfort
Quick learner who is comfortable navigating new technology
Professional and composed in fast-paced or outdoor environments
Dependable, detail-oriented, and able to follow established procedures
Comfortable standing or walking for extended periods and working outdoors
Bonus: Experience in help desk, dispatch, tech support, administrative roles, or site operations
Work Environment
Full-time, onsite presence at an active construction site. This is NOT a desk job. You will be on your feet most of the day.
Fast-paced environment with steady interaction and customer-facing support
PPE required (provided as needed)
OSHA training reimbursement available
Comprehensive training on all tools, processes, and workflows
$35k-41k yearly est. 1d ago
Digital Retention Specialist - Spanish
Talent Groups 4.2
Customer service advisor job in Broomfield, CO
Job Title: Digital Retention Specialist
Employment Type: 6+ Month W2 Contract to Hire
Work Authorization: No C2C or Sponsorship
Talent Groups is partnering with a leading enterprise software company to hire a Digital Retention Specialist in Westminster, CO. This onsite role is focused on customer retention, renewal support, and relationship management. The ideal candidate is highly customer focused, data driven, and fully fluent in Spanish.
This role requires Spanish fluency. Candidates must be able to speak, read, and write Spanish professionally.
Key Responsibilities
• Engage directly with customers to understand concerns and prevent churn
• Resolve customer issues and improve overall engagement and satisfaction
• Support renewals through proactive outreach and negotiation
• Track, analyze, and manage customer data using Salesforce and related systems
• Partner with Sales, Marketing, and Customer Support to strengthen retention strategies
• Create educational and support content to enhance the customer experience
• Adapt quickly to evolving processes and business needs
• Provide insights to leadership on retention trends, risks, and opportunities
Required Qualifications
• 5+ years of experience in customer retention, customer success, customerservice, or sales
• Fluent in Spanish is required speak read and write
• Experience using Salesforce or other CRM platforms preferred
• Strong communication, problem solving, and negotiation skills
• Analytical mindset with strong time management abilities
• Ability to work onsite in Westminster, CO
• Associate's degree or equivalent professional experience
Talent Groups is an equal opportunity employer. Qualified applicants will be contacted for next steps.
$31k-37k yearly est. 2d ago
Customer Relationship Associate
Microbac 4.0
Customer service advisor job in Boulder, CO
Come join our family! Microbac Laboratories is an essential business offering competitive pay and benefits including medical, dental, vision, life insurance, disability, generous paid time off including vacation, holidays and flex-time, a wellness program, referral bonus, tuition reimbursement and more!
Whether you are just starting your career in science or looking to further it, Microbac will put you on the path of an exciting career with room to grow. Quality, safety, giving back to our communities, diversity and inclusion, customer success and employee wellbeing are part of our core culture. We are looking for motivated individuals to join our family as a Customer Relationship Associate.
ABOUT MICROBAC
Microbac Laboratories, Inc. is a premier commercial laboratory testing firm that partners with clients worldwide, offering laboratory solutions to the life science, food and nutrition, and environmental industries and serves our clients with the utmost expertise and respect for their market requirements, constraints, and challenges. We embody a company-wide commitment to exceptional customer experience, which has been refined over nearly 50 years of trusted, analytical and measurement experience.
Through our network of laboratories, offices, and field services, we have the flexibility to meet the unique requirements for each client, project, and scope.
As a privately held third-party testing company, Microbac operates with a commitment to safety, quality, and compliance. Our diverse work portfolio includes broad accreditation offerings and tested insights across the environmental, food and nutrition and life science markets.
JOB SUMMARY
The Customer Relationship Associate serves as a front-line contact to receive and process samples arriving to the laboratory and successfully providing processed samples to laboratory personnel for timely analysis. Through gaining a thorough understanding of our clients' needs and effectively coordinating internal efforts, they ensure Microbac is positioned to deliver timely and accurate test results. The position itself requires a high amount of client interaction, data entry and organization, the ability to relay technical knowledge to non-technical individuals, and the ability to effectively coordinate the activities of cross-functional teams in a deadline driven work environment.
Essential Functions:
* Gain a thorough understanding of client needs; function as the liaison between the client, Customer Relationship account management team, and our laboratory staff teams; Troubleshoot and head off problems, preventing them from adversely affecting the client.
* Manage the logistics of client projects, ensuring client needs are met in a timely and cost-effective manner, while ensuring the quality of work completed and reported meets or exceeds pre-determined quality standards.
* Efficiently receive and process samples while triaging and prioritizing based on sample and analysis requirements.
* Effectively store and organize all incoming samples that have been processed.
* Maintain sample retention and storage.
* Maintaining organization of samples to be disposed of.
* Prepare and provide sample supplies to customers.
* Maintain and grow overall client satisfaction through collaboratively working with all stakeholders to ensure timely deliverables.
* Coordinate communications and actions between internal departments/functions.
* Monitor the progress of projects and delegate work assignments, as necessary.
* Communicate technical data to the laboratory's senior leadership and to clients.
* Suggests new service possibilities in alignment with our business goals based on on-going evaluations of client needs.
* Working accurately in a fast-paced environment.
Minimum Qualifications:
* Degree in Food Science, Chemistry, or a related field of study; Technical understanding of Food and/or Environmental Testing requirements.
* Food and/or Environmental Testing Laboratory Experience is strongly desired.
* Client service or QA experience preferred.
* Ability to communicate clearly and effectively with both laboratory staff and non-technical individuals.
* Exceptional ability to work with others to troubleshoot and solve problems and delegate tasks when necessary.
* Familiarity with the regulatory testing requirements within the industry (i.e.; FDA; EPA).
* Demonstrated ability to effectively plan, organize and lead projects.
* Ability to demonstrate an observable commitment to service excellence and brand standards.
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements:
* While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools; talk or hear. The employee is occasionally required to stand, walk, and sit.
* The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include color vision and depth perception.
Working Conditions:
* While performing the duties of this job, the employee will be in a general office environment.
* The noise level in the work environment is usually moderate.
* This job may require travel less than 20%
As a privately held third-party testing company, Microbac operates with a commitment to safety, quality, and compliance. Our diverse work portfolio includes broad accreditation offerings and tested insights across the environmental, food and life science markets.
OTHER:
This is not an exhaustive list of all duties an employee may be required to perform. Microbac reserves the right to revise the job description at any time.
Employment is at-will. Microbac, promotes a drug-free, alcohol-free workplace. Applicants considered for hire must pass a drug test before beginning work. Refusal to submit to testing will result in disqualification of further employment consideration.
Microbac is an Equal Opportunity Employer - We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. All qualified applicants will receive consideration for employment.
$32k-43k yearly est. 60d+ ago
Customer Service Associate
Saludclinic
Customer service advisor job in Fort Collins, CO
Since 1970, Salud has been committed to providing a Medical Home to patients, where medical, dental, behavioral health services, and clinical pharmacists work together and coordinate efforts in a team-based system of care. We strive to improve the quality of our patient's lives who would otherwise have limited access to health care. We serve all individuals regardless of their insurance status or ability to pay.
Job Description
The
CustomerService Associate
(CSA) is responsible for creating a positive first impression, exhibiting excellent customerservice, and promoting a pleasing experience for Salud patients. The CSA approaches his/her tasks in a team-based care fashion that supports patients and their families in self-management, self-efficacy, and behavior change.
We offer:
Starting Wage - $19.00 to $21.00 per hour
Monday to Friday - 7:30 am to 4:30 pm
Comprehensive Benefits Package includes:
Medical PPO Plan (Similar to ACA Exchange Platinum Benefit Coverage Levels)
Low employee premiums, especially given rich benefits
$25 Primary Care Physician and Specialist Co-pays (in-network)
Low deductibles and co-insurance
Free provider visits and services at all Salud facilities
Preferred prescription pricing at Salud pharmacies
Dental PPO plan
Includes Employee Discounts at All Salud Dental Facilities
Vision
Generous vacation accrual
10 Paid Holidays per year (includes 2 Floating Holidays and paid Birthday)
Up to 8 Paid accrued Sick Days per year
Defined Contribution Pension Plan. Salud contributes 5% of your compensation each month (no matching employee contribution is required…you receive the contribution no matter what). Employees who have worked at least 1,000 hours within a 12-month period are eligible.
403b Retirement savings plan. You can contribute pre-tax or after-tax (Roth) towards your retirement savings.
Flexible Spending Accounts
Basic Life and AD&D
Supplemental Life and AD&D
Short-Term & Long-Term Disability
Accident & Critical Illness Insurance
Employee Assistance Program
Our Mission is to provide a quality, integrated healthcare home to the communities we serve
About our Clinic:
Our medical practice is quite lively. We treat our patients with the utmost respect and concern for their physical, emotional, and mental well-being while instilling a fun and vibrant atmosphere bringing smiles to all who enter our doors. A positive attitude brings joy to the healing journey.
A Day in the Life of a CustomerService Associate (CSA) with Salud:
Your genuine spirit of caring welcomes patients as the first step prior to seeing the Doctor, NP, or PA. You may serve as a greeter, front desk receptionist, and/or cashier. You will welcome all patients to Salud and checks them in for all appointment types, checking patients out at the end of an appointment. Make reminder calls, answer questions, manage patient complaints and so much more to ensure a positive experience for all of our patients.
Qualifications
Minimum Requirements
Education:
Graduation from an accredited high school or GED is required
Experience:
One year of front desk/customerservice experience in a medical setting preferred
Knowledge, Skills, and Abilities:
Bilingual English/Spanish preferred
Must work well with the other patient care team members
Ability to communicate clearly and appropriately with patients
Professionalism and a positive attitude
Proficient in Elementary Math
Ability to learn and implement complex policies and procedures
Reading comprehension and writing skills
Keyboarding and word processing skills
One year of clerical office experience preferred
Familiarity with medical/dental terminology preferred
Sensitivity to the low-income and ethnic minority community
Willingness to become proficient in the use of telephone, fax, copier, email, and electronic health record-keeping
Ability to read, understand, and follow oral and written instructions
Ability to work evening or weekend hours
Ability to work under stress
Ability to recognize, evaluate, solve problems, and correct errors.
Exhibits excellent customerservice
Ability to explain and summarize comprehensive concepts in a way that the general population can understand
Computer systems applications (MS Office, PowerPoint, Chrome, etc.)
The application window is anticipated to close by 1/31/26
Additional Information
Salud Family Health
is an Equal Opportunity Employer. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race, color, religion, national origin, sex, disability, sexual orientation, gender identity, or any other applicable status protected by federal, state, or local laws. All your information will be kept confidential according to EEO guidelines.
$19-21 hourly 2d ago
Service Dispatcher
Horsetooth Heating and Air
Customer service advisor job in Fort Collins, CO
Job Description
Why Work With Us
At Horsetooth Heating & Air, we're not just an HVAC company; we're a family that values and supports our employees. We understand that a positive work environment leads to job satisfaction and professional growth. Here's why you should join our team:
Caring Company Culture: We prioritize creating a workplace where every employee feels valued and appreciated.
Involved Ownership: Our leadership team is active in the field and understands the challenges technicians face daily.
Trusting Environment: We provide guidance and support but trust our team to take ownership of their work without micromanagement.
Quarterly Giveaways: We recognize and reward hard work through quarterly giveaways.
Financial Coaching: We offer financial coaching to help employees improve their financial well-being, from boosting credit scores to qualifying for home loans.
Dealer Training: We invest in ongoing professional development with training sessions every other month to ensure you stay ahead in the industry.
To learn more about us, visit: ***************************************************
Benefits We Offer:
Comprehensive Health Coverage: Medical plans with over 50% of premiums paid by the company, plus optional dental and vision coverage.
Paid Time Off: Generous vacation, sick time, and paid holidays so you can recharge and take care of life's needs.
Financial Security: $25,000 life insurance and a 401(k) plan with company match to help you plan for the future.
Flexible Spending & Savings: HSA with $600 annual employer contribution.
Peace of Mind: Company-paid short-term disability for unexpected life events.
Convenient Healthcare Access: Free access to employer-paid Nice Healthcare-chat, video, or in-person visits for physicals, labs, imaging, and 550+ medications at no cost.
Professional Growth & Support: Paid training and company-provided uniforms.
Pay Rate: $25.00-32.00 hourly, depending on experience plus spiffs
Position Summary:
We are looking for a reliable and detail-oriented Service Dispatcher to join our team. In this role, you'll be the key connection between our customers and technicians - coordinating daily schedules, dispatching calls, and keeping operations running smoothly. You'll work closely with both our service and sales teams to align priorities and ensure a great experience for every customer. The ideal candidate is a strong communicator, loves keeping things organized, and thrives in a fast-paced environment where no two days are the same.
Work Hours: 7:30 am - 5:00 pm Monday to Friday (Weekends, overtime, and evenings on occasion)
Required Qualifications:
2+ years of experience in dispatching, scheduling or service coordination
Prior experience in HVAC, home services, or trades is preferred
High school diploma or equivalent
High attention to detail with the ability to stay calm under pressure
Sales coordination experience is a plus
Proficiency in MS Office, Google Workspace, and ability to learn software programs
A team player who works well with technicians, sales staff, and customers alike
Join our team and become part of a company that truly cares about its employees and customers. Apply today!
$25-32 hourly 2d ago
Junior Customer Service Agent
Price Solutions 4.0
Customer service advisor job in Boulder, CO
At Price Solutions, our mission is to foster and encourage innovative solutions, creative problem-solving, and the ability to provide a dynamic range of outreach services to our clients. In order to better support daily operations in our retail locations, we are seeking to fill another entry level management position. The Junior Operations Manager will focus heavily on business development practices of our Denver location, campaign operations, and managing key functions alongside the location director.
RESPONSIBILITIES:
• TRACKING AND REPORTING - Act as the Team Operations liaison to divisional teams, producing special reports, data, and sales tracking information in order to reach company and individual goals and quotas. Detect problems and resolve issues quickly.
• CAMPAIGN DEVELOPMENT - Conduct territory research and monitor market trends or best practices surrounding the use of systems to drive team business objectives. Think outside of the box as to always be one step ahead of competitors.
• PRODUCT KNOWLEDGE - Assist with collaborative efforts surrounding the redesign of products and be able to inform customers of any products that align with their needs. Continued education and training to benefit the company's ability to market and connect with consumers effectively.
• CLIENT/TRAINING MEETINGS - Collaborate with internal management and peers to assist with marketing strategies and team management, in preparation for conflict resolution, upselling potential, and FAQ's while meeting with interested parties.
• DEMONSTRATIONS - Assist in the creating and delivery of presentations for department meetings/workshops or demonstrations in office. Attend scheduled outings with consumers and follow ups with current or potential consumers.
QUALIFICATIONS:
Bachelor's degree or 2 years of related experience
Proven ability to lead, train, and develop others
Strong communication and interpersonal skills
Demonstrated success in achieving sales targets and driving revenue growth
Ability to travel to retail sites as needed
Those with interest in the following categories tend to do well in this role: CustomerService, Relationships, Customer Acquisition, Business Development, Leadership, Hospitality, Campaign Management, Communication, Training, Sales, Retail, Promotions, Team, Club, Athlete, Teamwork, Advertising, Marketing, Client Acquisition.
$27k-32k yearly est. Auto-Apply 60d+ ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Customer service advisor job in Cheyenne, WY
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated CustomerServiceAdvisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a CustomerServiceAdvisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customerservice standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$31k-37k yearly est. 3d ago
Customer Service Advisor
Cobblestone Auto Spa
Customer service advisor job in Thornton, CO
Customer Sales Associate Who are we? At Cobblestone, we're more than just a car care destination-we're a cornerstone of our communities in Arizona and Colorado. For over 25 years, we've built our reputation on delivering premium car washing, detailing, oil changes, and more. With over 50 locations in Arizona and 40+ in Colorado, we're proud to combine exceptional service and a commitment to our customers at competitive prices-all delivered with speed and care.
What will you get to do?
* Educating customers on our car wash options and their benefits.
* Sharing current promotions and encouraging customers to join our membership program.
* Assisting with payments and answering customer questions.
* Working with your team to ensure smooth operations and maintain Cobblestone's high standards.
* Staying safe and aware around heavy equipment-safety is our top priority.
* Having fun while earning great pay!
What will you bring?
* Customerservice or sales experience (preferred but not required-we'll train you!).
* A positive, team-first attitude and contagious enthusiasm.
* Comfortable working outdoors.
* A willingness to learn on the job and adapt quickly.
* Strong communication skills and attention to detail.
* A commitment to safety and following company guidelines.
What do we offer?
* Competitive Pay: Weekly pay plus commissions and performance bonuses.
* Career Growth: We love promoting from within-our top performers often advance into leadership roles.
* Benefits: Medical, dental, and vision coverage (for eligible employees).
* Perks: Free car washes and discounts on vehicle services.
Join a company that values its employees, supports its communities, and makes every day exciting. We're not just a workplace-we're a family.
We use E-Verify to check employment eligibility:
******************************************************************************************* and ***********************************************************************************************
Cobblestone Auto Spa / Car Wash is an Equal Employment Opportunity (EEO) employer. It is the policy of the Firm to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status.
$29k-36k yearly est. 60d+ ago
Customer Service (Bilingual) Broomfield, Mo.
Alltex Staffing & Personnel
Customer service advisor job in Broomfield, CO
Were seeking a friendly, detail-oriented CustomerService Representative to support clients and constituents by providing accurate information and exceptional service. Youll be the voice of the firm, assisting with inquiries and resolving issues with empathy and precision.
Responsibilities
Respond to inbound calls and emails from the public regarding legal matters or account information
Provide clear and professional guidance while maintaining confidentiality
Handle escalated customer concerns with patience and problem-solving skills
Document all communications in the firm's system accurately
Work closely with legal support staff and attorneys to ensure client satisfaction
Support bilingual communication, if applicable (Spanish preferred but not required)
Package Details
$29k-36k yearly est. 60d+ ago
Customer Service & Install Coordinator (HVAC)
Meyers Heating & Air Conditioning
Customer service advisor job in Boulder, CO
Job DescriptionSalary: $20-$29
Love juggling details while keeping customers smiling? If youre the type of person who thrives on organization, enjoys talking to people, and takes pride in making sure things go off without a hitch, we want you on our team!
As our CustomerService & Install Coordinator, youll be the voice clients hear when they call in and the organizer behind the scenes making sure every HVAC installation is scheduled, inspected, and completed smoothly. Youll work closely with both our CustomerService Manager and Install Manager to deliver an outstanding experience for our clients from the first phone call through final follow-up.
What Youll Do:
Answer inbound calls and make outbound calls to schedule service appointments, helping to ensure our service board is full.
Place outbound calls to confirm installs, schedule inspections, and follow up with clients.
Coordinate installs and build work orders ensure all details are listed to help set our install teams up for success; including navigating local inspection requirements (Boulder, Louisville, Longmont, Boulder County).
Check in with clients after installations to ensure a top-notch experience.
What Were Looking For:
Detail-oriented, organized, and proactive.
Strong communicator who isnt shy about picking up the phone.
HVAC experience or knowledge of local inspections is a big plus.
Someone who thrives in a fast-moving role where no two days are the same.
Why Youll Love It Here:
A supportive, team-focused environment.
The chance to be at the center of both our client experience and installation process.
Opportunities to grow within a trusted, local company.
Essential Job Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Qualifications:
High School diploma or equivalent
2 years of customerservice experience incall center experience or similar
Preferred Qualifications:
Associate degree or higher
Experience with Field Edge, Service Titan or similar scheduling software.
Previous experience in HVAC or similar trade.
Previous experience with HVAC inspection & scheduling process highly preferred.
Experience with position that is 70% phone time, anticipated 50 - 60 calls per day.
Must have excellent phone etiquette and have the ability to manage multiple telephone lines in a professional and positive manner
Must be able to effectively prioritize and organize daily job duties
Must be able to accurately enter order information, including updating of customer accounts, telephone, and contact numbers
Extremely high attention to detail is required
Computer Skills: Must be proficient in Microsoft Excel and Microsoft Word; experience with Field Edge software preferred
Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos; Ability to write simple correspondence; Ability to effectively present information in one-on-one and small group situations to customers, clients, and other team members of the organization; Must be able to read, write, speak, and comprehend English
Mathematical Skills: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; Ability to deal with problems involving several concrete variables in standardized situations
Compensation & Hours
Starting wage of $24.00 - $29.00 per hour (DOE)
Hours: 8:00 a.m. 4:30 p.m. or 8:30 - 5:00 p.m.
Days: Monday Friday
Benefits: Medical, Dental, Vision + 401k
It is the policy of Meyers Heating and Air Conditioning not to discriminate based on race, creed, color, sexual orientation, gender identity, national origin, sex, disability, religion, or age in its programs or employment practices.
$24-29 hourly 23d ago
Custom Cabinet Sales Rep.
Kitchen Refresh
Customer service advisor job in Fort Collins, CO
We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Fort Collins area.
Job Requirements:
Conduct prompt and professional communication with leads and clients
Perform in-home, design studio, and virtual consultations
Deliver estimate at time of consultation using Quickbooks
Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation
Identify and create working relationships with a finish carpenter and painter
Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work
Coordinate with painter for painting of only the cabinet boxes
Follow proven marketing, sales, and installation processes
Must have a valid driver's license
Must be able to communicate effectively in English
As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities.
Full-time
$150.00 per hour
Monday to Friday
Driver's License (Required)
$33k-45k yearly est. 60d+ ago
Reservation Specialist for Adventure Tour Company Estes Park
Wild Side 4 X 4 Tours LLC
Customer service advisor job in Fort Collins, CO
Job DescriptionBenefits:
Company parties
Competitive salary
Employee discounts
Want to be a part of Trip advisors #1 activity to do in Estes Park? Give Wildside 4x4 tours a try. We are looking for someone fun, detail oriented and has the ability to make people smile.
As a reservation specialist you will be the first point of contact for guests interested in riding with us. You will be the face and heart of the company. You will be the first impression for guests and staff as they enter the storefront. It can be fast paced that requires someone to be a highly efficient detail-oriented multitasker, who has good computer and phone skills, and is organized and clean. Most importantly the perfect candidate will light up the room with positivity, where guests will remember the moment they walked into the storefront.
If this excites you to be a part of our team contact us, we are hiring right away!
Hours per week:
30-45
Work Remotely
No
This Job Is Ideal for Someone Who Is:
Dependable -- more reliable than spontaneous
People-oriented -- enjoys interacting with people and working on group projects
Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
Detail-oriented -- would rather focus on the details of work than the bigger picture
Achievement-oriented -- enjoys taking on challenges, even if they might fail
High stress tolerance -- thrives in a high-pressure environment
Job Types: Part-time, Full-time
Salary: $15.00 - $20.00 per hour
Benefits:
Employee discount
Flexible schedule
Paid time off
Schedule:
10 hour shift
8 hour shift
Monday to Friday
Weekend availability
Ability to commute/relocate:
Estes Park, CO 80517: Reliably commute or planning to relocate before starting work (Required)
Education:
High school or equivalent (Preferred)
Experience:
Customerservice: 1 year (Preferred)
Work Location: In person
$15-20 hourly 8d ago
Test Content Services Specialist
Psi Services 4.5
Customer service advisor job in Cheyenne, WY
**Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.
We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.
At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.
Learn more about what we do at: *************************
**About the Role**
The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and
maintenance of certification exams. The Test Content Services Specialist will import
exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's
proprietary item banking and exam delivery software.
- This is a full-time permanent role, with flexible hours around core office availability
Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with
occasional travel for meetings, events and workshops.
**Role Responsibilities**
- Onboard new clients and determine appropriate test setup based on client requirements.
- Intake new exams for existing clients and publish exams according to established timeline requirements.
- Develop and maintain timelines for test publication activities and track progress in project management ticketing software.
- Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately.
- Prepare tests for publication and implement live updates to tests.
- Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients.
- Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems.
- Conduct quality control according to department procedures and address issues.
- Support other Content Management teams with tasks related to test publication.
- Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides.
- Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software.
**Knowledge, Skills and Experience Requirements**
â–ª Bachelor's degree level preferred
â–ª 1+ years' experience exam publication, item bank management and/or database management.
â–ª Strong communication skills required.
â–ª Ability to approach problems with creative problem solving.
â–ª Proficiency with Microsoft Office applications.
â–ª Experience with Jira a plus.
â–ª Experience with XML, HTML and QTI file formats preferred Benefits
At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.
In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes:
+ 401k/Pension/Retirement Plan - with country specific employer %
+ Enhanced PTO/Annual Leave
+ Medical insurance - country specific
+ Dental, Vision, Life and Short Term Disability for US
+ Flexible Spending Accounts - for the US
+ Medical Cashback plan covering vision, dental and income protection for UK
+ Employee Assistance Programme
+ Commitment and understanding of work/life balance
+ Dedicated DE&I group that drive core people initiatives
+ A culture of embracing wellness, including regular global initiatives
+ Access to supportive and professional mechanisms to help you plan for your future
+ Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$55k yearly 13d ago
Client Services Dispatcher
M and M Heating, Cooling, Plumbing and Electrical 4.0
Customer service advisor job in Longmont, CO
Are you passionate about exceptional customerservice? M and M is seeking a Client Services Dispatcher to be the friendly, professional voice for our customers. In this role, you'll manage inbound and outbound calls, schedule and dispatch service appointments, and ensure every client feels heard, respected, and confident in choosing MandM. If you thrive in a fast-paced environment and enjoy problem-solving while creating smooth, stress-free experiences for homeowners, this role is for you.
Key Responsibilities
Serve as the primary point of contact for residential HVAC and plumbing clients via high-volume inbound and outbound calls
Schedule, coordinate, and dispatch service appointments with a strong focus on urgency, efficiency, and customer satisfaction
Quickly assess customer needs, identify service requests or concerns, and provide clear, confident solutions
De-escalate customer concerns with professionalism, empathy, and a solutions-based mindset
Maximize booking opportunities by confidently communicating service options and converting calls into scheduled appointments
Maintain accurate, detailed records of all customer interactions in ServiceTitan while multitasking calls and system updates
Collaborate closely with technicians and internal teams to ensure timely arrivals and seamless service delivery
Meet or exceed performance metrics while maintaining high-quality calls and following established call flows and scripts
Continuously expand knowledge of MandM's services, memberships, and offerings to better serve customers
What we're looking for:
2-4 years of call center, dispatch, or customerservice experience (service-based industry preferred)
Previous HVAC, plumbing, or home services experience is a strong plus
Excellent phone presence with the ability to build rapport quickly and professionally
Strong multitasking and time-management skills in a high-volume, fast-paced environment
Confident decision-making skills with sound judgment and attention to detail
Ability to talk and type simultaneously; minimum typing speed of 45 WPM
Proficiency in Microsoft Office
Benefits
Great pay, great team
Medical/Dental/Vision
Health Savings Account
401k with 50% company match
Paid holidays and sick days
Work for a company that values the employees
#MNMP
Pay Range$21-$26 USD
About M and M:
M and M Heating, Cooling, Plumbing and Electrical, has been servicing the Longmont, Colorado and surrounding communities since 1998. We are a family-owned and operated business where providing excellent service to our customers is a must. With many years of experience in the HVAC field, talented employees and a world class training program, we are the premier destination those seeking a career in HVAC and Plumbing.
We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.
Privacy Policy
$21-26 hourly Auto-Apply 1d ago
Parts Expert - Call Center
All Open Positions
Customer service advisor job in Brighton, CO
Job DescriptionDescription:
Transwest has an opportunity for a Call Center Parts Expert who will be responsible for the retail, commercial and industrial sales of transportation products and services to retail customers via phone, email and other company approved methods of communication. This is an ideal opportunity for a candidate with heavy duty, medium duty, and trailer parts experience who has excellent customerservice skills to join our Parts Expert team. The Parts Expert must be a good steward for Transwest, cross-sell departments, utilize and manage all company resources, meet departmental objectives and be above all reproach.
Position is classified as an in-office role for collaboration, connectivity, innovation, mentorship, and skill development when supported by Transwest assigned office space within 50 miles of the employee's primary residence. Opportunities for a hybrid or remote work outside the defined area are under management discretion and are not based on any one factor.
Schedule shifts will be determined by your direct supervisor and are subject to change at any time with or without prior notice in support of servicingcustomer expectations at the sole discretion of Transwest.
WE OFFER A FULL BENEFITS PACKAGE FOR ELIGIBLE EMPLOYEES INCLUDING:
Medical, Dental, and Vision Insurance
Life (Voluntary and Employer Paid) and Disability Insurance
401(K) with company match beginning with your first contribution.
HSA and/or FSA, as applicable
Paid Time Off, Sick Time, and Company Paid Holidays
Employee Car Discount Program
ESSENTIAL DUTIES & RESPONSIBILITIES:
Respond to customer inquiries for parts sales via phone, email and other company approved methods of customer communication.
Listen, exhibit energy and project a genuine willingness to assist.
Effectively communicate with clientele to ensure objective, ask pertinent open-ended questions and provide information to assist customers and ensure that we provide the highest level of customer satisfaction.
Drive sales growth by cross-selling, add on sales and exceptional customerservice.
Provide prompt, courteous and accurate service to customers.
Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
Being processed focused on recording departmental data; i.e. lost sales.
Answer telephones professionally and pleasantly.
Follow-up on customer orders and resolve problems with the customer's satisfaction.
Communicate often and timely with customers and associates.
Resolve problems, handle conflict and make effective decisions.
Effectively communicate to customers any relevant policies and/or procedures regarding purchases, returns, credit terms, etc.
Maintain familiarity with all inventory products and merchandising programs and ordering systems.
Provide troubleshooting support and service to customers experiencing problems in the field and selling repair parts as needed.
Document customer quality issues as they arise and work with the team to resolve issues in a cost-effective and expeditious manner.
Utilize company information systems to process orders timely and accurately.
Understand dealership credit policies.
Set an example of professionalism and positive attitude including a neat, orderly, safe work environment.
Other duties as assigned by the manager.
Requirements:
WORK ENVIRONMENT & PHYSICAL ABILITIES:
Activities require a full range of body motion including handling and lifting, manual and finger dexterity and eye-hand coordination.
The position may require standing, balancing, bending or stooping for prolonged periods of time.
The position requires vision and hearing within normal range.
Requires the ability to work under stressful conditions or irregular hours.
Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.
Ability to communicate by providing verbal feedback in a professional manner.
Ability to receive and analyze data and input into the computer.
Normal range of hearing and vision.
REQUIRED EDUCATION, EXPERIENCE, KNOWLEDGE & SKILLS:
High school diploma or equivalent.
Valid Driver's License and MVR in good standing.
Direct industry experiences selling medium and heavy-duty truck parts through distribution and/or directly to the end user.
Knowledge of computers is a must.
Knowledge of diesel engines, gas engines, drive train, and suspensions.
Excellent verbal and communication skills.
Provide outstanding customerservice.
Detail oriented.
Ability to understand vague and implicit instructions and react favorably in all work situations.
They must be mentally adaptable and flexible in dealing with a variety of people and may be frequently called upon to handle difficult situations.
Able to resolve problems, handle conflict and make effective decisions under pressure. They must have a long attention span in order to listen to people, perceive the real problems and bring issues to a successful conclusion.
Have the ability to give, receive and analyze information, formulate work plans, prepare written materials and articulate goals and action plans.
They must be able to understand people and be able to communicate effectively with them.
Ability to successfully complete a General Abilities Assessment and pass post-offer background check, physical and drug screening.
JOB DETAILS:
Type: Hourly
Compensation Range: $26.00 - $34.00
Bonus Eligibility: Yes
Reports To: Parts Call Center Supervisor
Closing Date: Open until filled
$26-34 hourly 20d ago
Customer Service Representative
Fastsigns 4.1
Customer service advisor job in Northglenn, CO
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS CustomerService Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customerservice in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person?
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
$29k-35k yearly est. Auto-Apply 60d+ ago
Customer Service Advisor
Cobblestone Auto Spa
Customer service advisor job in Longmont, CO
JOB TITLE: CustomerServiceAdvisor FLSA STATUS: Non-Exempt JOB STATUS: Full Time or Part Time REPORTS TO: Site Manager, Assistant Site Manager, or Lube Manager (varies based on business need) DIRECT/ INDIRECT REPORTS: None
The CustomerServiceAdvisor (CSA) at Spotless Brands is the first point of contact for guests and plays a critical role in delivering a best-in-class customer experience. This position is ideal for sales- and service-oriented individuals who thrive in fast-paced environments, enjoy connecting with people, and are passionate about helping customers choose services that best meet their needs. The CustomerServiceAdvisor will engage directly with customers at car wash and/or lube center entry points such as at the kiosk to educate customers on available services, overcome objections, and drive membership and package sales.
Essential Functions (Other Duties as Assigned)
* Greet every customer with enthusiasm and a warm, welcoming attitude at the point of entry (kiosk, tunnel entrance, or other customer touchpoints)
* Identify customer needs through open-ended questions and active listening
* Educate customers on available wash and detail packages, highlighting features, benefits, and value
* Educate customers on available lube/ car preventative maintenance packages, highlighting features, benefits, and value (select lube center locations only)
* Promote and sell memberships, including Fast Pass and Unlimited programs
* Present and explain current promotions and incentives to encourage additional purchases
* Assist customers with payment transactions at the kiosk and answer general inquiries
* Overcome objections with professionalism and empathy to guide customers to the best solutions
* Maintain a clean, safe, and organized work area, and report any safety or maintenance concerns
* Collaborate with site team members to ensure smooth and efficient site operations including all necessary duties- varies by business needs
* Performs routine cleaning and maintenance tasks including but not limited to pit cleaning, vacuum bag/ station cleaning, tunnel upkeep, dumpster cleaning, and removal of debris, to ensure a safe, clean, and operational car wash environment
* Performs duties as assigned, including operational and cleaning tasks that support site, shop, or store upkeep
* Perform other duties as assigned to support the team and site performance
Education and Experience
* High School Diploma or equivalent preferred, not required
* Prior customerservice or sale experience preferred, not required
* Must be able to successfully pass a background check in accordance with company policies and applicable laws
* Must be at least 16 years of age (or older where required by law or safety regulations)
* Valid driver's license preferred (may be required depending on location and responsibilities)
Knowledge, Skills, and Abilities
Knowledge
* Basic understanding of customerservice principles and practices
* Familiarity with point-of-sale systems
* Awareness of Spotless Brands' wash services, detain offerings, and membership options
* General knowledge of company policies and operational procedures
Skills
* Excellent communication skills, including active listening and clear, persuasive speaking skills
* Strong customerservice and people skills; ability to build rapport quickly
* Sales-minded with the ability to highlight value and drive conversions
* Effective organizational and time management skills
* Ability to multitask in a fast-paced, customer-facing environment
Abilities
* Ability to work independently while remaining team focused
* Ability to remain calm and professional under pressure or high-volume periods
* Ability to adapt communication style to meet different customer needs and personalities
* Ability to operate or learn to operate point-of-sale and kiosk systems
* Physical ability to stand for extended periods, interact with customers outdoors, and perform routine site tasks
* Ability to work flexible hours, including evenings, weekends, and holidays
Physical Requirements
* Ability to walk, stand, and move, often uneven, moving and/ or wet surfaces through site for several hours at a time
* Ability to stoop, crouch, bend frequently, and constantly using fingers, hands, and arms including occasional ascending and descending a ladder
* Ability to twist, carry, reach, push, and pull frequently
* Ability to lift and carry 50 pounds without assistance for work-related materials
* Ability to work outdoors and be efficient in all weather conditions
* Ability to work on your feet in a fast-paced, physically active environment
* Must be able to work in an environment with varying noise levels, including loud sounds from machinery, tools, or high-traffic areas
* Use of personal protective equipment (gloves, eyewear, etc.. ) as required
* Flexibility to work non-traditional hours, including evenings and weekends, as business needs or emergencies arise
This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities.
Spotless Brands and its subsidiaries comply with federal and state disability laws and make reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or recruitment process, please contact the Human Resources department and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Human Resources team will respond to your email promptly.
Spotless Brands and its affiliate brands are Equal Employment Opportunity (EEO) employers. Spotless Brands invites all qualified interested applicants to apply for career opportunities. It is the policy of the company to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status or any other protected group status as defined by and subject to applicable federal, state and local laws. We use E- Verify to check employment eligibility: ****************************************************************************************** and ***********************************************************************************************
$29k-36k yearly est. 60d+ ago
Customer Service (Broomfield CO)
Alltex Staffing & Personnel
Customer service advisor job in Broomfield, CO
Job Title: CustomerService Representative Location: Rate: $17.00 per hour Job Type: Full-time Shift: Morning shift
Alltex is seeking a dedicated and enthusiastic CustomerService Representative to join our team in Broomfield, MO. This role plays a vital part in delivering exceptional support to our customers across multiple communication channels. If you're a strong communicator with a customer-first mindset, we'd love to hear from you!
Key Responsibilities
Respond promptly to customer inquiries via phone, email, and chat
Provide accurate information about products and services
Troubleshoot customer issues and escalate when necessary
Maintain professional phone etiquette at all times
Conduct outbound calls for follow-ups and feedback
Handle cash transactions with accuracy and integrity
Document customer interactions and maintain detailed records
Collaborate with team members to enhance service quality
Qualifications & Experience
Prior experience in a call center or office setting preferred
Proficient in Microsoft Office and customer support software
Strong verbal and written communication skills
Efficient typing skills while multitasking on calls
Experience in cash handling is a plus
Positive attitude and commitment to excellent customerservice
Join Alltex and help us create memorable experiences for every customer. Apply today and become part of a team that values professionalism, collaboration, and service excellence.
Package Details
How much does a customer service advisor earn in Fort Collins, CO?
The average customer service advisor in Fort Collins, CO earns between $26,000 and $40,000 annually. This compares to the national average customer service advisor range of $26,000 to $39,000.
Average customer service advisor salary in Fort Collins, CO