Customer service advisor jobs in Franklin, NJ - 1,598 jobs

Company Alaska Airlines The Team Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you'll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places. Role Summary The Customer Service Agent is responsible for assisting guests with travel needs at Alaska Airlines (AS). As a member of the passenger service team, this individual contributor role responds to guest inquiries and performs various tasks in ticketing, check-in, and boarding areas. This is a union represented position. Key Duties + Assist guests with travel needs (e.g., answering inquiries, ticketing, checking-in passengers, and boarding flights) in a fast-paced environment. + Sell tickets and ensure cabin accommodations. + Perform computer, iPad and paperwork tasks. + Evaluate and prepare flights by arranging seat assignments and load, coordinating special meals, and upgrades. + Perform boarding and gate duties (e.g., checking flight tickets, assisting and directing passengers, making announcements, checking aircraft, and confirming cabin security). + Process and secure passenger luggage. + At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction. Additional Details Our tattoo policy for this role is the following: No visible tattoos on face, front of neck, or chest. One tattoo the size of a quarter or smaller allowed per hand. Tattoos in other areas cannot be larger than a credit card or offensive. Employees can have one tattoo per arm/leg/foot/back of neck/behind each ear. Tattoos on the back of neck and behind the ears are only permitted if they're not visible when looking directly at a person. Tattoos may only be covered with a uniform piece or approved jewelry/watch (covering with makeup is not allowed). Day in the Life To tell you more about the role, challenges, and rewards of being an Alaska Customer Service Agent here are some of our incredible Alaska employees. Click the play button on the video below to get started. If you are unable to view the video, click thislink. Job-Specific Experience, Education & Skills Required + 6 months of customer service or community service experience. + Possess exceptional interpersonal and communication skills (e.g., verbal, written, listening). + Typing speed of at least 25 WPM. + Ability to consistently lift 50 lbs. + Must be able to push/pull 50 lbs. + Must be able to bend, stoop, squat, reach and grasp. + Flexibility to work varied shifts (e.g., weekends, holidays). + Ability to participate in paid training. + Ability to learn and operate a computerized reservation system. + Ability to adapt to performing work according to set procedures. + Ability to anticipate needs of others in a fast-paced environment. + Ability to communicate in English. + High school diploma or equivalent. + Minimum age of 18. + Must be authorized to work in the U.S. Job-Specific Leadership Expectations Embody our values to own safety, do the right thing, be caring and kind, and deliver performance. Starting Rate USD $20.58/Hr. Total Rewards _Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status._ + Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air + Comprehensive well-being programs including medical, dental and vision benefits + Generous 401k match program + Quarterly and annual bonus plans + Generous holiday and paid time off For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits. Airport SIDA Badge Requirements Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirementsdocument for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated. Regulatory Information Equal Employment Opportunity Policy Statement It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment. We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 ("Section 503") and the Vietnam Era Veteran's Readjustment Assistance Act of 1974 ("VEVRAA"). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities. To implement this policy, we will: (1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; (2) Ensure that employment decisions are based only on valid job requirements; and (3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA. Government Contractor & Department of Transportation (DOT) Regulations Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn. Apply by 7:00 PM Pacific Time on 1/20/2026 FLSA Status Non-Exempt Employment Type Part-Time Regular/Temporary Regular Location Newark Job Locations _USA-NJ-Newark_ Requisition ID _2026-18030_ Category _Airports & Warehouse_

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America or JPMorgan Chase among other leading organizations in the Newark area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U. S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelors degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Customer Success - Business Operations - Project Management - IT Support - Application Development - Data Analytics Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.

Do you love developing and nurturing great relationships? As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S Location: Onsite from Somerset,NJ Qualifications: Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with Life Sciences MSP clients. Strong understanding of working with VMS and MSP based accounts. Any experience working with a Hybrid/Offshore delivery model will be a plus. Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side. Strong interpersonal and communication skills. Excellent negotiation and problem-solving abilities. Excellent reputation and relationship-building skills. Ability to work in a fast-paced, target-driven environment. Must be a self driven and highly motivated individual. Proficiency in using applicant tracking systems (ATS) and other relevant software. Key Responsibilities: Be the single point of contact for our Fortune 500 clients Build long-term client partnerships to understand their challenges and provide solution. Maximize market share with a client to make us their trusted staffing supplier. Qualify new job orders and work with the delivery lead for better coverage and support. Present candidates to Hiring Managers and follow up for feedback . Coordinate with Client to schedule candidate interviews and onboarding. Coordinate with recruiting team including screening, orientation, and placement of candidates. Use CRM/ATS (Job Diva) to manage activities. Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads. Additional Requirements: Must be open to travel across the country, especially locally, and support clients from their offices. Availability to work outside regular office hours, if needed. Benefits of working at N2S: Uncapped Commissions 100% Contribution to Health/Dental/Vision

About Us Dealer Owned Warranty Company LLC is a leading provider of F&I (Finance and Insurance) partnership services in the automotive industry, offering a full suite of obligor and administrator services, top-of-the-line products, technology, and training. We understand the importance of leveraging process and technology in the F&I industry to drive revenue and ensure success. Our goal is to provide visibility, transparency, and the tools needed for our partners to build their wealth and achieve their goals. DOWC prides itself on taking care of its employees (We were voted one of the “Best Places to Work” three years in a row!), and we also offer award-winning products. All of our positions are on-site in Parsippany, NJ. Customer Support Professional - Job Summary At DOWC, we are committed to delivering exceptional service to our customers and dealer partners across the automotive industry. We are seeking a Customer Support Professional who thrives in a fast-paced call center environment and takes pride in resolving issues with accuracy, empathy, and professionalism. This role is ideal for a customer service professional who enjoys problem-solving, working with structured processes, and being part of a collaborative, performance-driven team. What You'll Do: As a Customer Support Professional, you will serve as a key point of contact for customers calling with warranty-related questions and claims. Your responsibilities will include: Answering inbound customer calls in a high-volume call center environment Assisting customers with automotive warranty claims, coverage questions, and general inquiries Accurately documenting call details, claim information, and resolutions in internal systems Researching policy information and providing clear, compliant explanations to customers Resolving customer concerns efficiently while maintaining a positive and professional tone Escalating complex or unresolved issues appropriately and following through to resolution Meeting or exceeding quality, productivity, and attendance standards Collaborating with team members and leadership to continuously improve the customer experience What We're Looking For: 2+ years of experience in a call center, customer service, or support role Strong verbal communication and active listening skills Ability to handle a high call volume while remaining calm and customer-focused Excellent attention to detail and ability to follow structured processes Comfortable navigating multiple systems and documenting information accurately Professional, reliable, and solution-oriented mindset Automotive, insurance, warranty, or claims experience is a plus (but not required) Come join our growing team here in Parsippany! As NJ's Best Places to Work Honoree for three years in a row, we offer: Competitive compensation Medical, Dental, Vision, 401k matching, Life Insurance, ancillary benefits PTO and Sick Time Corporate events, team and culture building activities, extracurriculars, employee awards and recognition, company trips and more! DOWC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact us for assistance

We are seeking a reliable Customer Service Representative to assist customers by providing product and service information, resolving issues, and ensuring a positive customer experience. The ideal candidate is a strong communicator who enjoys helping others and can handle inquiries with patience and professionalism. Key Responsibilities Respond to customer inquiries via phone, email, or chat Resolve customer complaints and issues in a timely and effective manner Provide accurate information about products, services, and policies Process orders, returns, exchanges, or account updates Document customer interactions and maintain accurate records Escalate complex issues to the appropriate team when necessary Maintain a positive, professional attitude at all times Qualifications Previous customer service experience preferred but not required Strong verbal and written communication skills

About us At Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description The Service Excellence Specialist plays a key role in ensuring that patients' comfort and non-clinical needs are addressed during their hospital stay. This role focuses on conducting Comfort Rounds, connecting with patients twice daily to ensure they have what they need to feel comfortable and supported. The Service Excellence Specialist is responsible for facilitating service needs, addressing comfort concerns, and ensuring that each patient is attended to in a timely and compassionate manner Experience Required * 0-2 years required Education Requirements * High School Diploma * Bachelor's Degree Preferred Special Requirements * Communication - Ability to communicate with patients, visitors and coworkers

Customer Service Representative | Strategic Account Services Newtown Square, PA | Hybrid (4 days on-site, 1 remote) We are hiring a Customer Service Representative to support a Strategic Account Services team focused on a growing eCommerce catalog program. This role handles order entry, pricing support, and customer communication while partnering closely with internal teams. What You'll Do Process customer orders accurately within 48 hours Support pricing reviews for new and existing customers Manage customer inquiries, requests, and issue resolution Maintain accurate customer and product data in the ERP system Monitor inventory levels tied to customer programs Collaborate with purchasing and internal teams as needed What We're Looking For Customer service or order management experience Comfort working in ERP and CRM systems Strong communication and phone skills Organized, detail-oriented, and able to multitask Able to thrive in a mostly on-site, hybrid environment Why This Role High-visibility strategic accounts Stable, collaborative team environment Growth-focused role supporting an expanding program

ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call ************. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis. ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility. ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM. ABM directs all applicants to apply at ******************** ABM does not accept unsolicited resumes. For more information, visit *********** Under the direction of the Supervisor-In-Charge provide the first-line supervision of all personnel of the contractor engaged in the parking lot operation to ensure safe and efficient service, which may include resolution of problems at the exit plazas. Check all parking equipment and areas for condition and serviceability.

We are seeking a customer-focused Customer Service Representative to join our team in Burlington, NJ. In this role, you will be the "voice and heart", providing essential support and troubleshooting for our diverse customer base. This is an entry-level position designed for individuals who are eager to learn our industry-leading technologies and grow within a supportive, collaborative environment. What You'll Do: Actively listen to customer inquiries to provide accurate information on products, parts, and services. Efficiently process supply orders, provide price quotes, and manage RMAs (Return Merchandise Authorizations) and Web Store enrollments. Maintain precise documentation of all customer interactions and solutions within our CRM database to ensure seamless follow-up Work closely with supervisors and cross-functional teams to meet performance metrics while adhering to company guidelines and schedules. Essential Qualifications: High school diploma, GED, or equivalent experience. 0-1 year of experience in a customer-facing or professional office environment. Exceptional phone handling skills and the ability to practice active, responsive listening. Familiarity with CRM software or advanced proficiency in the Microsoft Office Suite. What We Offer: $22 per hour competitive compensation M-F, 20 hours per week part time schedule Enjoy a balanced schedule with in-office collaboration Monday through Wednesday. Comprehensive medical, dental, and vision insurance, plus an Employee Assistance Program (EAP). 401(k) plan with company match and life insurance. For a faster response, please email your resume to ****************************** with "CSR" in the subject line.

The Client Service Advisor serves as the expert when taking in and delivering client repairs, interacting with customers to explain the repair process, and working hand-in-hand with sales professionals, introducing them to service clients who may be interested in making an additional purchase while in the store. The Client Service Associate must actively listen with compassion and speak with authority to both understand client needs and convey expertise. This position may be required to work weekends, some holidays, and peak sales periods. Responsibilities Take in client repairs and enter into Hamilton's proprietary repair system. Communicate with clients to explain full range of options for service and repair, as well as process for repair and the type of work they can expect will be done. Utilize pre-set pricing guides to estimate repair costs at the point of take-in. Ensure proper processes are followed throughout the entire take-in interaction. Properly document client property, file appropriately, and update systems as needed. Utilize Hamilton Service Standards and communication skills when working with clients to ensure client satisfaction and exceeding of expectations. Ensure that any client service issues are handled utilizing all appropriate resources and in a timely fashion to guarantee complete client satisfaction. Satisfy customer requests for information or assistance in selection, service or concerns in a timely manner. Follow up with clients as-needed to inform them of repair status. Follow up with Hamilton team members as needed to check on status of repairs or provide updates so that everyone can remain informed of necessary information. Coordinate data entry, reports, appraisal information and follow-up to clients and vendors. Contact clients upon completion of their repair to inform them of status and schedule a pick-up or delivery. Work as a team with the sales professionals, service professionals, and management in the store to create the best possible experience for clients and coworkers. Skills Basic computer proficiency and ability to learn proprietary back-end systems. Commitment to company standards and values. Ability to multi-task and to work with a diverse client base. Ability to stay composed and collected under pressure, or in client-facing situations. Excellent product knowledge, client service and problem resolution skills. Excellent verbal and written communication skills. Exceptional interpersonal communication skills through telephone, digital, and face-to-face mediums. Strong organizational skills. Ability to work independently on assigned tasks as well as to accept direction on given assignments. Ability to work collectively with team members. Ability to handle and work with high value merchandise. Education & Experience High school diploma or equivalent (GED) and 1 year of relevant experience. Equivalent combination of education and experience will be accepted. Experience in high-end jewelry or luxury environments. Experience in high-end client service roles. Education from the Gemological Institute of America (GIA) or other related degrees (e.g., AGS). Physical Requirements Physical activity not limited to: reading, writing, walking, walking up and down stairs, standing, sitting, kneeling, lifting up to 25lbs.

Agency Dept of Administration Division Youth Advocacy , Involvement Office Job Classification Title S-Education & Training (S) Number 60014021 Grade TS About Us The NC Department of Administration is the business manager for North Carolina state government. The department oversees Government Operations such as building construction, purchasing and contracting for goods and services, maintaining facilities, managing state vehicles, acquiring and disposing of real property, and operating auxiliary services such as courier mail delivery and the sale of state and federal surplus property. Additionally, the department manages many of the state's advocacy programs that provide assistance and services to diverse segments of the state's population that have been traditionally underserved. Description of Work Knowledge Skills and Abilities/Management Preferences Agency: Environmental Quality Division: Marine Fisheries Job Duties: Assist Division of Marine Fisheries' License Program staff during License Pre-Sales Season with providing customer service to commercial and recreational fishing stakeholders and providing administrative support. Major Task to be Performed: Greet customers and ensure all necessary forms are provided and completed before proceeding to a license clerk. Make photocopies of drivers licenses and any other important documentation. Maintain a list of customers as they arrive and ensure each customer is assisted by a license clerk in the order in which they arrived. Send, receive, and process mail each day. Assist with answering phone calls. Final Product or Outcome Anticipated: Intern will learn the necessary skills to coordinate and maintain a busy program in a fast-paced environment and enhance their communication skills by engaging in conversations with the fishing public. Intern will also develop skills in a team-oriented environment and will have the option to explore more unique job duties related to fisheries resource management. Academic Majors Desired: Business Administration, Project management, Business management, HR, Office Administration, Fisheries, Fisheries Management, Fisheries Biology, Zoology, Wildlife Management, Biology, Health Administration, Administrative Mgmt. 2026 State of North Carolina Internship Period: Monday, May 18 - Friday, July 24, 2026 Knowledge, Skills and Abilities / Competencies: Basic knowledge with Microsoft Office Products, answering phones, and operating copy machines. Preferred experience with organizational skills and customer service. Basic knowledge or experience with fisheries science or commercial and/or recreational fishing activities. Minimum Education and Experience Requirements: An applicant must be a permanent North Carolina resident attending a college, university, law school, community college or technical institute in North Carolina or a North Carolina resident attending an equivalent institution out of state. Applicants must carry a 2.5 or greater overall grade point average on a 4.0 scale. Applicant must be a high school graduate and at least 18 years old by January 1, 2026. Applicants must be continuing their education in the fall following their participation in the program. To qualify for a law internship, applicants must have completed at least one year of law school before the beginning of the internship, unless other majors are listed. Students having previously held paid internships with this program are not eligible to apply. Applicants must be willing and able to work full-time for the entire 10-week internship. Applicants must be able to provide legal proof of identity and work authorization within three working days of employment. This position will close at 11:59 p.m. the night before the end date. Minimum Education and Experience Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices. Recruiter: Jeanene McBride Recruiter Email: ***********************

About GenScript GenScript Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific. GenScript's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a Life Science CRO, enzyme and synthetic biology products, biologics development and manufacturing, and cell therapy. GenScript is committed to striving towards its vision of being the most reliable biotech company in the world to make humans and nature healthier through biotechnology. About ProBio ProBio proactively provides end-to-end CDMO service from drug discovery to commercialization with proactive strategies, professional solutions and efficient processes in cell and gene therapy, vaccine, biologics discovery and antibody protein drug to accelerate drug development for customers. ProBio's total cell and gene therapy solution covers CMC of plasmid and virus for IND filing as well as clinical manufacturing and commercial manufacturing. Job Title: Customs Trade Compliance Expert This position is based fully onsite in Piscataway, NJ. The salary range is approximately $85,000 - $105,000 based on experience. Responsibilities: Ensure adherence to all applicable import/export and PGA requirement and regulations, including CFR, HTSUS, U.S. Export Administration Regulations (EAR), International Traffic in Arms Regulations (ITAR), and other international trade laws. Act as the primary point of contact for customs clearance processes. File entries through the Automated Broker Interface (ABI) in compliance with CBP regulations. Supervise classification processes for Harmonized Tariff Schedule (HTS), Schedule B, ECCN, and Harmonized System Codes (HSC) to ensure compliant imports/exports and maximize duty savings. Establish and lead Duty Drawback Program. Apply and maintain company Import and Export Licenses and Permits. Interpret import/export regulations, rulings, and trade documentation. Conduct compliance audits to ensure full regulatory compliant with accurate filings and duties, and lead corrective action plans resulting from audits and compliance issues. Coordinate release and delivery of shipments with customs, freight forwarders, carriers, and warehouses. Address any customs-related issues such as holds, inspections, and compliance reviews. Maintain required documentation for audit readiness and CBP recordkeeping requirements (19 CFR). Collaborate with internal and external teams to provide customs guidance and operational support. Stay current with regulatory changes from CBP and Partner Government Agencies (PGA) such as FDA, USDA, EPA, FWS, CDC and more. Train and support team members in customs procedures, filing practices, and import/export compliance. Stay updated on changes to import/export laws and regulations in countries where the company operates. Identify and address risks related to trade compliance, including restricted-party transactions and violations of trade law. Investigate and report trade compliance incidents, and implement corrective actions. Requirements: U.S. Customs Broker License or CCS or CES certified with Duty Drawback program setup experience Minimum 5+ years of experience in trade compliance with special focus in duty drawback Solid knowledge of Import/Export Regulations and Product Classification. Proven expertise in U.S. import/export procedures and regulatory environments. Strong working knowledge of ACE, ABI systems, and classification tools. Excellent attention to detail, accuracy, and time management. Ability to communicate professionally with clients, vendors, and government agencies. Proficiency in MS Office Suite and customs brokerage software (e.g., Mercury/ITS, CargoWise, Descartes, etc.). Preferred Qualifications: Ability and success tracking records of establishing and maintaining a successful Duty Drawback program Experience of filing import entries using ABI-approved vendor portal. Background in customs audits or post-entry corrections (e.g., PSC, protests). #LI-EB1 #GS GenScript USA Inc/ProBio Inc. is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is the Company's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law. GenScript USA Inc./ProBio Inc. maintains a drug-free workplace. Please note: Genscript USA Inc./ProBio Inc. will only contact candidates through verified application sources. GenScript/Probio does not request personal information from candidates through individual email or any other platform.

Paradigm Infotech. Inc is a global IT solutions provider focused on delivering customer value through high Quality Processes and Cost-efficient solutions. Paradigm has been one of the trendsetters in global delivery practices with our Client-Centric Model for customer management and delivery. Job Description Skillsets Required - Experience with BI tools in a Customer Care or Helpdesk environment - Working with various TMS tools - Data Analysis experience in discussing reporting requirements and creating reports - Experience with Zendesk / Good Data is useful - Proficient in MS Excel, creating reports, working with pivots and macros - Technical knowledge of reporting tools like Crystal Reports, Business Objects useful but not required Experience Level - 5 + years - 2 - 3 years in a Customer Care / Heldesk environment Thanks Ashok ************ Qualifications Zendesk Additional Information All your information will be kept confidential according to EEO guidelines.

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we're not just building technology - we're shaping how more than 80% of the world connects and communicates. As employees, we take pride in contributing to the world's largest and only full-stack cloud communication platform. But it's not just what we do, it's how we do it: with curiosity, passion, and a whole lot of collaboration. If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity. Let's build what's next, together. The overall purpose of a Customer Growth Executive/Customer Growth Associate role is to drive customer satisfaction, retention, and growth for Tier 1 /Tier 2 clients. This involves building strong relationships, understanding client needs, coordinating internal resources, and continuously developing strategies to enhance client engagement and business outcomes. The Customer Growth role is essential for nurturing and growing relationships with clients, ensuring their satisfaction and retention while driving business growth. This role requires a strategic focus on x-selling and upselling, client advocacy, performance metrics, effective account management, internal coordination, and continuous personal and team development. By excelling in these areas, the Customer Growth Executive contributes to the company's overall success and competitive positioning in the market. Responsibilities and Expectations Customer Orientation Build and maintain trusted relationship with assigned clients to achieve overall customer health and growth (regular meetings, share Infobip strategy and roadmap, help position Infobip against competitors). Proactively search for new opportunities how we can increase customer spend and xsell into new use cases, portfolios, services. Serve as a focal point for client when it comes to meeting client's business and technical expectations (technical escalations, services/product adoption, communicate customer feedback and ideas to Product teams). Coordinate different teams in order to best serve customer. Understand client's structure and processes around choosing/implementing new solutions. Meet and exceed quarterly KPIs, to ensure overall business growth for assigned clients (gross profit, margin% and cross-sells as the most important metrics). In cooperation with supporting departments, ensure client's account is properly set-up / collaborate with Platform Operations teams to arrange setup which enables client's activities based on agreed business scope (account creation and set-up, route management, sender registration, allowed content filtration setup and maintenance). In cooperation with Revenue Assurance, monitor and take actions to minimize health risks (actively involve ensuring financial collections and netting). Analyze and forecast client's traffic, take immediate reactions to ensure ongoing business growth, minimize losses, and maximize GP/revenue. Internal initiatives Power user, help improve Infobip's internal tools for account setup, traffic monitoring and troubleshooting (Qlik, SU) by providing constructive feedback and ideas. Coordinate internal teams to timely fulfill client's requirements (Customer Success, Sales Engineers, Customer Support, CPaas Registrations, Platform Operations, Customer Analyst, Procurement, Revenue Assurance). Update all activities regarding client engagements and opportunities in dedicated tools (SF). Influence Infobip's ever-evolving end-to-end customer experience by grasping and continuously promoting client's perspective to the internal stakeholders. Continuous Development Promote team spirit and nourish critical thinking. Help mentor and onboard other team members and newcomers. Have an excellent knowledge of Infobip products, platform, and relevant markets. Have an excellent knowledge of client`s business and ways they (can) use Infobip. Be up to date with industry trends and competition. Stay always on top with competition and latest industry trends. Additional Information Salary Range: $70,000 - 105,000 USD annual base salary (the salary of the finalist selected for this role will be based on a variety of factors, including but not limited to internal equity, job-related knowledge, experience, education, and skillset). This role is also eligible for quarterly discretionary bonus. Benefits & Perks: Medical, Dental, and Vision insurance; Basic life insurance; 401(k) plan participation with company match; Short-term and long-term disability insurance; Wellness plan of up to $500/year pro-rated based on hire date; PTO: Accrual of up to twenty-three (23) vacation days per year, accrual of up to nine (9) sick days per year, plus carryover of up to nine (9) sick days annually; Additional leave time for marriage, relocation, bereavement, and other major life events; Twelve (12) weeks of paid parental leave; Participation in employee share ownership plan (ESOP); Fourteen (14) paid holidays annually. Why you'll love it here • Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact. • Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5. • ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you'll have the opportunity to share in our company's success through stock options. • Work-life balance and Well-being - We offer time off when you need it, special leave days for life's big moments, and a flexible hybrid work model tailored to local regulations. • Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path. • Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start. • International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide. While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are. Diversity drives connection Infobip is built on diverse backgrounds, perspectives, and talents. We're proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace. No matter your race, gender, age, background, or identity - if you have the passion and skills to thrive, there's a place for you here. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity. Read more about our hiring process.

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we're not just building technology - we're shaping how more than 80% of the world connects and communicates. As employees, we take pride in contributing to the world's largest and only full-stack cloud communication platform. But it's not just what we do, it's how we do it: with curiosity, passion, and a whole lot of collaboration. If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity. Let's build what's next, together. The overall purpose of a Customer Growth Executive/Customer Growth Associate role is to drive customer satisfaction, retention, and growth for Tier 1 /Tier 2 clients. This involves building strong relationships, understanding client needs, coordinating internal resources, and continuously developing strategies to enhance client engagement and business outcomes. The Customer Growth role is essential for nurturing and growing relationships with clients, ensuring their satisfaction and retention while driving business growth. This role requires a strategic focus on x-selling and upselling, client advocacy, performance metrics, effective account management, internal coordination, and continuous personal and team development. By excelling in these areas, the Customer Growth Executive contributes to the company's overall success and competitive positioning in the market. Responsibilities and Expectations Customer Orientation * Build and maintain trusted relationship with assigned clients to achieve overall customer health and growth (regular meetings, share Infobip strategy and roadmap, help position Infobip against competitors). * Proactively search for new opportunities how we can increase customer spend and xsell into new use cases, portfolios, services. * Serve as a focal point for client when it comes to meeting client's business and technical expectations (technical escalations, services/product adoption, communicate customer feedback and ideas to Product teams). Coordinate different teams in order to best serve customer. * Understand client's structure and processes around choosing/implementing new solutions. * Meet and exceed quarterly KPIs, to ensure overall business growth for assigned clients (gross profit, margin% and cross-sells as the most important metrics). * In cooperation with supporting departments, ensure client's account is properly set-up / collaborate with Platform Operations teams to arrange setup which enables client's activities based on agreed business scope (account creation and set-up, route management, sender registration, allowed content filtration setup and maintenance). * In cooperation with Revenue Assurance, monitor and take actions to minimize health risks (actively involve ensuring financial collections and netting). * Analyze and forecast client's traffic, take immediate reactions to ensure ongoing business growth, minimize losses, and maximize GP/revenue. Internal initiatives * Power user, help improve Infobip's internal tools for account setup, traffic monitoring and troubleshooting (Qlik, SU) by providing constructive feedback and ideas. * Coordinate internal teams to timely fulfill client's requirements (Customer Success, Sales Engineers, Customer Support, CPaas Registrations, Platform Operations, Customer Analyst, Procurement, Revenue Assurance). * Update all activities regarding client engagements and opportunities in dedicated tools (SF). * Influence Infobip's ever-evolving end-to-end customer experience by grasping and continuously promoting client's perspective to the internal stakeholders. Continuous Development * Promote team spirit and nourish critical thinking. * Help mentor and onboard other team members and newcomers. * Have an excellent knowledge of Infobip products, platform, and relevant markets. * Have an excellent knowledge of client`s business and ways they (can) use Infobip. * Be up to date with industry trends and competition. Stay always on top with competition and latest industry trends. Additional Information Salary Range: $70,000 - 105,000 USD annual base salary (the salary of the finalist selected for this role will be based on a variety of factors, including but not limited to internal equity, job-related knowledge, experience, education, and skillset). This role is also eligible for quarterly discretionary bonus. Benefits & Perks: Medical, Dental, and Vision insurance; Basic life insurance; 401(k) plan participation with company match; Short-term and long-term disability insurance; Wellness plan of up to $500/year pro-rated based on hire date; PTO: Accrual of up to twenty-three (23) vacation days per year, accrual of up to nine (9) sick days per year, plus carryover of up to nine (9) sick days annually; Additional leave time for marriage, relocation, bereavement, and other major life events; Twelve (12) weeks of paid parental leave; Participation in employee share ownership plan (ESOP); Fourteen (14) paid holidays annually. Why you'll love it here * Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact. * Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5. * ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you'll have the opportunity to share in our company's success through stock options. * Work-life balance and Well-being - We offer time off when you need it, special leave days for life's big moments, and a flexible hybrid work model tailored to local regulations. * Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path. * Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start. * International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide. While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are. Diversity drives connection Infobip is built on diverse backgrounds, perspectives, and talents. We're proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace. No matter your race, gender, age, background, or identity - if you have the passion and skills to thrive, there's a place for you here. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity. Read more about our hiring process.

We may be a car dealership but this won't be like any typical dealership work experience around. We're looking for high energy, fun, friendly and professional individuals to join our team. Don't worry ... this isn't a sales position. This is a salaried role with awesome benefits, like flexible hours, mentor training and professional development. Our award-winning company serves Essex, Union and Morris counties and offers great pay, benefits and an excellent place to work. Job Summary: The Customer Care Ambassador (CCA) reports directly to the General Manager and is part of a team of individuals whose primary responsibility includes ensuring 100% satisfaction of the Dealership's customers. Customer Care Ambassadors serve as the first point of contact to customers as greeters who guide guests through the customer journey. The friendliest people in the store, the CCAs must be able to enthusiastically transfer their happiness to others. Job accountability includes but not limited to: Overall Respond to queries from the public and guests. Project a friendly and upbeat attitude toward guests at all time. Ensure knowledge of staff movements in and out of organization in order to correctly route guest queries. Listen to customer concerns and address issues. Maintain look and appearance of showroom and guest lounge. Meet and Greet Customers Enthusiastically greet and welcome guests entering the store, both indoors and often outside at the service entrance. Direct guests to appropriate sales consultant or service adviser. Phone Reception Answer phones, screen and direct calls. Provide general information to callers. Abide by Maplecrest Company Expectations Demonstrate behaviors consistent with the Company's Vision, Mission and Values in all interactions with customers, co-workers, vendors and suppliers. Adhere to all company policies, procedures and safety standards. Requirements: High school diploma; some college a plus Experience providing quality customer service Demonstrated interpersonal, verbal and written communication skills Valid state drivers' license Spanish speaking a plus Key Competencies: Professional and personal presentation Customer service oriented Attention to detail Initiative Responsible Maplecrest is an equal opportunity employer and a drug and alcohol-free workplace Equal Employment Opportunity Maplecrest Ford Lincoln does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by law. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Maplecrest Ford Lincoln will be based on merit, qualifications and abilities. The statements included in the job description are intended to outline the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed

Transdev in Maplewood, NJ is hiring a Reservationist to intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer: + Starting pay of $16.50 per hour (Union Collective Bargaining Agreement Payrate) Benefits include: + Vacation: up to 6 days after 1 year + Paid Sick Leave: 6 days annually for full time employee's + Medical, dental & vision after 90 calendar days of employment for full-time employees + Life insurance, 401k retirement benefits, and company holidays. Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: + Answer customer calls and input ride information using a computerized scheduling system. + Enter new customer information and changes into the system. + Data entry into spreadsheets and databases. + Resolve service-related complaints. + Create daily route maps of the reservations for the drivers. + Other duties as required. Qualifications: + High school diploma or GED required. + Ability to communicate effectively in both English and Spanish preferred + 2 years reservationist or customer service experience. + Computer literate + Excellent communication and listening skills. + Must be able to work shifts or flexible work schedules as needed. + Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: The essential functions of this position require the ability to: + Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces + Push and pull objects up to 10 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level + Tolerate exposure to considerable amounts of dust, vehicle fumes and noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ************************************ Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: + Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). + Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please Click Here for CA Employee Privacy Policy Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full Time Req ID: 6844 Pay Group: FVZ Cost Center: 163 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.

Schedule: Full time: Various Shifts Available including Overnight Salary: Starting at $16 - $20 per hour, based on experience Sign-on Bonus Available Successfully fulfill the client's transportation needs and enter that information correctly into the reservation or dispatch systems. Responsibilities and Duties: Responsible for answering incoming calls, email requests and online booking requests for service from client. Accurately input reservation request and any necessary changes into all appropriate computer systems in a concise and professional manner. Keeping up to date on Avalon's products, services, policies and procedures. Reconfirm future reservations with clients. Build rapport with clients by becoming knowledgeable about their account, special needs and particular preferences. Responsible for continuously monitoring all incoming reservation channels (phone, multiple email inboxes, online bookings) and answering all inquiries about the company, service, rates and travel time promptly and professionally. Handles reservations for affiliate work and farms orders to affiliate network as needed. Monitors the status of national rides to ensure clients are receiving excellent customer service from our affiliate network. Identifies and resolves any problems with incoming orders; escalate as needed. Proactively and professionally handle customer service complaints and escalate issues as appropriate to respective department heads. Accurately help build client profiles and accounts by informing accounting of new account information obtained from client calls. Performs basic dispatch functions as needed such as: coding, calling affiliates, obtaining chauffeur details and securing and sending new trips. Responsible for checking all work at the end of shift. Handles and secures greeters when needed. Other duties as assigned Benefits: 401(k) Dental insurance Health insurance Vision insurance

Business Development Representative Open Road Auto Group embodies a diverse culture of talent, leadership, and professionalism in an environment that supports and encourages innovation, accountability, growth, and fun. This is the “Road Most Traveled” and the “Road Most Successful.” Responsibilities: Respond to incoming e-mail with an attempted phone call, followed up with a series of outgoing e-mails that end in a price quote. Answer all incoming calls and chat/call requests promptly. Convert sales opportunities into a confirmed appointment or turn them to a Sales Brand Specialist. Set confirmed appointments. Record every contact you have with customers, regardless of source or type, in tracking system. Complete your daily scheduled contact tasks. Qualifications: Ability to communicate effectively with others Time management skills Ability to type efficiently to enter accurate information into tracking system Basic Computer skills *This in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the reasonable request of a supervisor. This job description is subject to revision at the discretion of the company. Company Profile: Open Road Auto Group owns and operates over twenty-five automotive facilities including seventeen dealerships throughout the New York/New Jersey metropolitan area. Currently, we are ranked as one of the largest automotive groups in the nation by Automotive News. We specialize in providing “in-demand” vehicles, both new and pre-owned, for our customers who have come to expect a “Five-Star customer service experience”. With over 50 years of automotive experience, our mission is to remain one of the premier automobile retailers in the country, providing the best opportunities for our team members, customers and communities. We understand and acknowledge the importance of our customers and in doing so we strive to develop a highly motivated, world-class, workforce that is committed to satisfying their needs. At Open Road we know our employees, and their achievements, drive our culture and success. Our Total Compensation Rewards Program includes: BASE PAY - Determined by competitive market pay rate for your job, your skills, experience and performance BONUSES - Rewards achievement of specific business goals, in eligible positions BENEFITS - Include wellness coverage, optional benefits, income protection, 401(k), and purchase programs, such as: Medical, Dental and Vision Plans Vacation Time / Personal Time Short and Long Term Disability Life Insurance 401(k) Retirement Plan with employer match Manufacturer Certifications Leadership Training Programs Vehicle Purchase Discounts Wellness Initiatives Volunteer Time Powered by JazzHR ow8o34UJu2