Customer service advisor jobs in Gary, IN

Job Title: Customer Success Associate (Microsoft Business Applications) Employment Type: Full-Time About the Role: We are looking for a highly collaborative and communicative Customer Success Associate to join our team in downtown Chicago. In this role, you will work closely with the Microsoft team to understand customer business challenges and help propose tailored solutions within the Microsoft Business Applications platform (e.g., Dynamics 365, Power Platform). You'll report to one of our Customer Success Managers and play a key role in ensuring a smooth customer onboarding experience, coordinating internal and external stakeholders, and driving customer satisfaction through a proactive and solution-oriented approach. This is an in-person role, and your presence at our Millennium Park Loop office will help foster a high level of collaboration with colleagues and partners. Key Responsibilities: Partner with Microsoft sales and success teams to understand customer goals and business pain points and drive more net new engagements to Imperium Own the sales and onboarding journey for new customers, ensuring a seamless transition from sales to delivery Collaborate with technical, solution, and marketing teams to propose solutions using Microsoft Business Applications Serve as the first point of contact for customers, building trust and long-term relationships Track progress, follow up on action items, and ensure timelines and quotas are met Identify opportunities to expand value and engagement within existing accounts Contribute to the improvement of our customer success playbook and onboarding processes What We're Looking For: Strong interpersonal and communication skills - both verbal and written A background in sales or customer-facing roles (preferably within tech or SaaS) Experience or familiarity with Microsoft Business Applications (Dynamics 365, Power Platform, etc.) is a plus A team-oriented mindset with a passion for solving customer problems Organized, detail-oriented, and capable of managing multiple priorities Bachelor's degree or equivalent experience preferred Why Join Us? Work at the intersection of customer success and cutting-edge technology Collaborate directly with Microsoft and enterprise-level customers Commission and performance-based incentives Comprehensive benefits package (medical, dental, vision, 401(k), PTO) Be part of a fast-paced, mission-driven team in a prime downtown Chicago location Opportunities for growth and development in the Microsoft ecosystem

Job Title: HR Customer Experience Associate Industry: Healthcare Pay: $20.00 - $21.25/hour Contract Length: Ongoing contract role with potential to convert to permanent About the Role: We're hiring for a detail-oriented and service-minded HR Customer Experience Associate to join a collaborative Human Resources team within a large healthcare system. This is an ongoing contract role with the potential to go permanent. If you're someone who thrives on helping others, enjoys solving problems, and has a knack for navigating HR systems, this could be a great fit for you! Job Description: This role serves as the first point of contact for HR-related inquiries from internal employees across the hospital network. From phone calls to emails to walk-ins, you'll be handling a wide variety of employee needs related to HR policies, benefits, and general support. You'll also log cases, escalate issues when needed, and help make sure every employee interaction is smooth, helpful, and professional. Key Responsibilities: Serve as the first line of support for HR inquiries via phone, email, and in-person interactions Document all inquiries using a case management system for timely and accurate follow-up Assist employees with benefit enrollment, policy clarification, and general HR questions Input, update, and retrieve employee information from HR systems Escalate complex or out-of-scope inquiries to HR Specialists or Supervisors as needed Maintain case notes and ensure data accuracy Contribute to open enrollment support and help guide employees through benefit-related changes Qualifications: 1-2 years of experience in customer service or HR support Familiarity with HR software such as Oracle or Epic is a plus Strong communication skills-both written and verbal Ability to multitask and manage high call/email volume in a fast-paced environment Working knowledge of HR policies and benefit programs High school diploma required; bachelor's degree preferred

Customer Service Coordinator - Supply Chain Reporting to: Manager, Supply Chain Logistics & Warehousing Work Arrangement: Hybrid About Nonni's Join Nonni's Food Group, the world's leading biscotti maker and a dynamic force in premium specialty cookies and healthier baked goods across North America. Since 1988, Nonni's has honored an Italian grandmother's legacy, bringing beloved brands like Nonni's , THINaddictives , and La Dolce Vita to grocery, mass, club, and online retailers everywhere. We are passionate about delighting consumers with authentic flavors and innovative new products, building loyalty that goes "beyond reason" through real ingredients and exceptional taste. Our vibrant culture thrives on respect, high expectations, empowerment, continuous learning, and constant communication, operating as a true "team-of-teams." Position Overview As Customer Service Coordinator, you will be a pivotal customer advocate, serving as the primary day-to-day point of contact for customers across the Nonni's network and Ecosystem businesses. This role is designed for a relationship-focused, solutions-oriented professional who excels at delivering exceptional customer experiences within a dynamic, fast-paced environment. Reporting to the Manager of Supply Chain, Logistics & Warehousing, you will play a crucial role in driving customer satisfaction, ensuring operational excellence, and enabling strategic growth through outstanding service delivery. Key Responsibilities & Impact Areas: Customer Relationship Management Serve as the primary day-to-day liaison for customer support, establishing yourself as a trusted partner and first point of contact for all customer inquiries and needs. Proactively communicate and engage with customers during service level delays, providing transparent updates and managing expectations to maintain strong customer relationships. Take ownership of monitoring backlogs and minimizing past due customer sales orders, ensuring timely fulfillment and maintaining high service standards. Manage customer setup processes within the Nonni's network and Ecosystem, ensuring accurate account configurations and seamless onboarding experiences. Performance Analytics & Customer Insights Monitor and analyze key performance indicators and customer feedback to identify areas for improvement and opportunities to enhance the customer experience. Prepare and present regular reports on Customer Service KPIs and initiatives, providing actionable insights to leadership and highlighting key trends in period commentary. Analyze customer feedback and ordering patterns to identify opportunities for innovation and improvements, particularly relating to customer ordering patterns and network design optimization. Identify and implement continuous improvement initiatives to maximize Customer Service efficiency and reduce costs while enhancing service levels across the customer base. Support improvement and growth projects within supply chain and across the Nonni's organization, bringing valuable customer insights to strategic initiatives. Cross-Functional Collaboration Work closely with other departments to ensure a cohesive and integrated approach to customer service, fostering strong relationships across sales, operations, and logistics teams. Provide backup support for other supply chain functions, demonstrating versatility and ensuring operational continuity during periods of high demand or team transitions. Support other departments with customer service-related issues and initiatives, serving as a customer advocate and bridge between internal teams and external stakeholders. Desired Qualifications & Your Contributions: Customer Service & Supply Chain Expertise Minimum of 2+ years of experience in customer service or supply chain operations, or a related degree with demonstrable practical application. Understanding of ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) systems, with the ability to leverage technology to enhance customer experiences and drive operational efficiency. Analytical & Communication Skills Excellent communication and interpersonal skills with the ability to build rapport with customers and collaborate effectively with internal teams. Strategic thinking and problem-solving abilities, with a talent for drawing insights from data and highlighting opportunities for improvement both internally and externally with customers. Behavioral Competencies Customer-centric mindset with an unwavering commitment to delivering exceptional service and exceeding customer expectations. Effective communicator who can articulate complex information in clear, accessible terms and adapt communication style to diverse audiences. Strong work ethic and personal integrity, demonstrating reliability, accountability, and ethical conduct in all customer interactions. Ability to work under pressure and handle challenging situations with grace, professionalism, and a solutions-focused approach. Commitment to continuous improvement and professional development, with a proactive approach to enhancing skills and expanding knowledge. Working Environment This is a full-time position based in Chicago, IL. The role operates in a fast-paced environment requiring adaptability and strong multi-tasking abilities. Occasional travel to production facilities and other business-related locations is expected (approximately 10-15%). What We Offer: At Nonni's, we are proud to offer a comprehensive benefits package designed to enhance health, financial wellness, and provide generous paid time off (PTO). Eligible employees also have the opportunity to receive an annual bonus based on company performance. Nonni's Bakery is committed to fostering a diverse and inclusive workplace where every team member feels valued and empowered to contribute their unique talents and perspectives. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. Our approach thrives on diverse viewpoints and backgrounds. We encourage all qualified candidates to apply.

Job Details: The Customer Service Representative is the first person in the walk-up center that a customer comes in contact with for assistance. This position provides professional, knowledgeable, and courteous face to face customer support to all cardholders. This position typically works under close supervision and direction. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Assist Patrons regarding run transit fare payment programs. Processes all card registrations, faxes and emails inquiries within contractual Key Performance Indicator timelines and accuracy requirements Notifies management of all encounters that deviate from established policies, procedures and written/verbal instructions. Processes lost/stolen, damaged/defective cards patron requests. Processes authorized refunds via electronic transfers and banked money Processes Fare Adjustment Envelopes (FAE) as needed Assists with web account set-up and web access issues Initiates outbound courtesy calls as needed. MINIMUM JOB REQUIREMENTS: Bilingual English/Spanish. High School Diploma or equivalent. AA degree preferred. Plus a minimum of two years experience in Customer Service/Retail. Must be a good team player, possess a positive attitude, be self-motivated and excel in a fast paced environment. Able to work and respond in a time-sensitive environment. Willing to work extended hours. Ability to type 40+ WPM. Proficient in Microsoft Office. 1st Shift: 8:30am-5:00pm

CUSTOMER SERVICE REPRESENTATIVE, PART-TIME Global Electronics Association, the global trade association for the electronics manufacturing industry, seeks a PART-TIME CUSTOMER SERVICE REPRESENTATIVE (CSR). The CSR will Provide best in class service and support for Global Electronics Association's customers and members. Assure high levels of customer satisfaction through quality interactions and timely follow up. Educate customers about the Association's products and services, as necessary. Guide customers to online resources. Monitor issues and provide necessary follow-up and maintain consistency of service. The CSR reports to the Customer Service Manager. RESPONSIBILITIES Phone and Email Support - 85% • Provide a delightful experience for all customers by engaging in polite, positive, professional, and upbeat interactions via phone and in writing. • Use and share knowledge of company products, services, and policies to assist customers with inquiries, complaints, or problems. • Respond efficiently and accurately to customers, explaining possible solutions, and ensuring that customers and members feel supported and valued. • Engage in active listening with callers, conferencing and clarifying information and diffusing angered customers/members. • Communicate with customer and partners via email in a professional and thorough manner. • Building lasting relationships with customers, members and internal team members based on trust and reliability. • Make recommendations for products and services that better suit customer/member needs or complement the products in which they are interested. • Seek answers to customer inquiries. Escalate issues, as necessary. When appropriate connect customers with other departments/colleagues for higher level support. • Process phone, email, and web orders in a timely and accurate manner. • Resolve backorders, follow up on order fulfilment, and keep customers updated on ship dates. • Process returns and other transactions as necessary within the ERP system. • Verify and update customer information before processing transactions, add new customer records to database when record does not exist. • Document all support activities with the case management system. Special Projects - 15% • Assist management with projects as needed. • Handle regular data entry projects and assist other internal teams with assigned projects as needed. • Assist with trade show projects as needed. • As time allows, review data and process flow in NetSuite and suggest improvements. • Conduct testing of system updates as assigned. • Represent the “voice of customer” on teams and in meetings/conversations, as necessary. REQUIREMENTS • High school diploma or equivalent, some college preferred. • 2 years of experience working with customers. • Excellent oral and written communication skills to effectively communicate with employees, customers, partners, and vendors. • Ability to work independently and collaboratively. • Ability to exercise proven computer skills. Familiarity with Microsoft Office, Skype/Zoom, and customer relationship management software a plus (e.g. SalesForce.com, NetSuite, Microsoft CRM, or equivalent). • Knowledge of and the ability to use a variety of standard office equipment such as a headset, telephone, and copy machine. Global Electronics Association is an Equal Opportunity Employer offering a competitive salary and excellent employee benefits. The Association has a hybrid/virtual work environment. Position reports to the Bannockburn, IL office. The pay range for this position is $20 - 25 per hour. The Association considers education, experience, internal equity, and other qualifying criteria to determine starting payrates. In addition to compensation benefits, Global Electronics Association offers a variety of health and welfare benefits, based on eligibility, including job status/hours worked each week. Please send resume and cover letter to e-mail: ****************************** Subject line should say: PT CSR The Global Electronics Association, formerly known as IPC, is the leading voice of the $6 trillion global electronics industry. Since 1957, we've supported the growth and success of more than 3,000 member companies across the electronics supply chain, from design and printed boards to advanced packaging, assembly, and testing. As a member-driven organization, we deliver internationally recognized standards, trusted certification programs, workforce education, market intelligence, and public policy advocacy to strengthen and advance the global electronics ecosystem. Our mission is to enable better electronics for a better world through smarter collaboration, resilient supply chains, and shared innovation.With global headquarters in Bannockburn, Illinois, the Global Electronics Association has operations in Belgium, China, Germany, India, Japan, Korea, Malaysia, Mexico, Taiwan, and the United States and a presence across dozens more countries to support its members.

Exciting new Customer Service Representative opening with a well-established Non-profit Organization located in the River North neighborhood. Hybrid schedule, 2/3-days a week in office. Temporary: ASAP through end of the year $20-$22/hour based on experience Job description We are looking for a customer-oriented service representative. A customer service representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Responsibilities Make outbound membership renewal calls Inbound calls Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Skills Proven customer support experience or experience as a client service representative Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively Schedule Monday-Friday, 8:30am-5pm

Job Title: Customer Service Representative - Producer Services Duration: 6 months Temp to Perm Hourly contract Position (W2 only) Note: Job Hours of operation 7:30am-8:00pm central time Job Schedule-Some Saturday hours may be required. Job Schedule-five days on site. TEMP TO PERM bilingual is a plus but not required Job Hours-40 hours Interview process- 1 Interview - Onsite/WEBEX Client, is seeking a Producer Service Representative to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals! Job Summary The Producer Service Center Representative is responsible for addressing escalated customer service concerns, inquiries and activities. The Producer Service Center Representative is responsible for handling specific call types and completing the requests in accordance with departmental guidelines and procedures. As a Producer Service Center Representative, he/she is responsible for creating a positive customer experience through professionalism, amicability, and knowledge of Combined's products and systems. Responsibilities Demonstrate consistent good quality and performance results. Provide consistent service that is customer focused and professional. Supporting Field Sales agents with insurance product information Assist with basic technical troubleshooting Be able confident and capable to handle all new business, underwriting, claim and compensation situations. Learn soft skills while communicating with customers Focus on customers' needs and develops a customer centric approach in servicing customer's needs. Consistently meets or exceeds expectations for departmental standards related to quality, average handle time, auxiliary time, after call work, customer satisfaction and other KPI's. Exhibits and practices the Organization's Common Purposes and Shared Traits. Understands organizational objectives, supports process improvements, and provides feedback to leadership. Learn all policy product lines, all procedures for the core and worksite calls. Provides support for business partners as needed. Represents the Combined tenants: Personal Connection, Empathy, Problem-Solving, and Ownership. Skills Ability to effectively communicate and build strong partnerships with newer employees. Basic computer skills and knowledge of database software. Effective problem solving/process improvement skills used to identify and resolve day-to-day operation and employee relation situations that may arise. Demonstrated attention to detail, organizational skills, and time management skills. Ability to work a flexible schedule to meet the needs of the business and performance requirements. Friendly and professional demeanor. Excellent communication and interpersonal skills. Ability to remain calm in stressful situations. Supplemental insurance knowledge and licensing is a plus. Bilingual language proficiency is a plus. Bilingual skills (verbal, written, read) in Spanish a plus Competencies Problem solving - take an organized and logical approach to thinking through problems and complex issues Initiative - Willing to do more than is required or expected Adaptability - ability to redirect personal efforts to respond to changing environment Results Oriented - effectively executes son plans, drives for results and takes accountability for outcomes Qualifications - External Education and Experience High school diploma or general education degree (GED); Associate degree preferred. 2+ years' experience in a contact center environment preferred. Compensation: The hourly rate for this position is between $20.00 -$22.00 per hour. Factors which may affect starting pay within this range may include [geography/market, skills, education, experience and other qualifications of the successful candidate]. Benefits: Sunrise offers ACA compliant medical coverage/dental insurance/vision insurance to all employees. We also offer Sick time benefits as required per State regulations

The Client Success Manager is responsible for leading client support across assigned client accounts, ensuring accuracy, speed, and responsiveness at every step of the order lifecycle. Serves as a subject matter expert and key liaison between Sales, Client Success, and Production teams, this role translates client needs into seamless production and delivery. Must excel independently and collaborating cross-functionally to deliver outstanding client experiences. Manage the end-to-end process of the order lifecycle (PO data entry, confirmation, changes, tracking, and invoicing via ERP system). Link Client Services/Sales with Operations for daily order processing and updates. Coordinate across Production, Scheduling, Procurement, Quality, and Shipping teams for accurate and on-time fulfillment. Maintain and update WIP/dashboards; share timely updates with respective teams. Follow SOPs, maintain data accuracy and quality standards. Support Client Service management on client visits, audits, press checks. Investigate and quickly resolve quality issues with Production/Quality teams. Provide team backup; train on SAP and other tools. Qualifications: Bachelor's degree in Business Administration or related field required. Minimum 5 years of experience in a similar or related client-facing role. Order management experience in a Manufacturing, Printing, Financial, or related environment. Advanced working knowledge of end-to-end client order processes across varying client types. Strong organization, planning, and multitasking skills with high attention to detail. Excellent written and verbal communication skills; professional and client-oriented demeanor. Self-motivated, proactive and team-oriented, with a proactive and collaborative approach to meeting client expectations and deadlines. ERP experience required with respect to order processing, inventory management, status monitoring and receiving; SAP strongly preferred. Proficient in Microsoft Office (Word, Excel, Outlook, Teams); experience in digital file navigation and document handling. Experience in the card, payment or printing industries strongly preferred. The above job description is meant to describe the general nature and level of work being performed. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. BENEFITS INCLUDE Medical (PPO and HDHP with HSA), dental, Vision, PTO, paid holidays, 401k with employer match, short/long term disability, life insurance, healthcare and dependent care flexible spending, EAP, commuter benefits, education assistance and more.

About the Company This role is the first point of contact for customers and vendors, ensuring calls are answered promptly, messages are delivered, and the sales process keeps moving. The Office & Customer Support Coordinator manages incoming calls, supports the sales and operations teams, and keeps communication flowing so jobs move quickly and smoothly. This person becomes the hub: routing calls and gathering key job details so that the process keeps moving forward. About the Role The Office & Customer Support Coordinator is responsible for managing customer interactions and supporting the sales process. Responsibilities Customer & Phone Support Answer incoming calls promptly and professionally - emergency calls, new jobs, vendor inquiries, insurance adjusters, etc. Gather essential information (address, source of loss, type of damage, urgency level). Enter details into the CRM or job tracking system accurately. Route calls to the appropriate technician, sales lead, or manager. Provide updates or basic information to customers when appropriate. Sales & Job Intake Support Assist with scheduling assessments, inspections, or job walk-throughs. Record and track leads, including referral sources and insurance carriers. Send confirmation messages and follow-up communication as directed. Prepare and send simple documents or estimates (under direction of the team). Social Media & CRM Support Help manage and update company social media accounts (posting updates, sharing job photos, promoting services - based on guidance and brand guidelines). Assist with light content drafting, scheduling posts, and monitoring engagement. Take ownership of keeping the CRM updated and accurate, including lead status changes, job details, customer information, and follow-up tasks. Office & Administrative Tasks Organize incoming mail, deliveries, and office supplies. Handle data entry, filing, and light paperwork. Keep the office organized, clean, and running efficiently. Support one-off tasks as assigned - within the scope of the role. Qualifications Experience in customer service, office coordination, or administrative support. Strong verbal communication - calm under pressure, clear on the phone. Ability to juggle multiple calls, tasks, and priorities at once. Comfortable with basic technology and learning new systems. Organized, dependable, and able to maintain confidentiality. A friendly, empathetic demeanor - especially with distressed customers. Work Environment & Expectations Fast-paced small business environment; every day is different. Ability to be on-site when needed, with scheduling that may vary week to week. Must be able to communicate with field technicians and customers simultaneously. Role requires consistent reliability and quick follow-through. Ability to sit, stand, and use a phone/computer for extended periods. Equal Opportunity Statement We are committed to creating an inclusive workplace and are proud to be an equal opportunity employer. Employment decisions are based on qualifications, experience, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic.

About the Job: Job Title: Bilingual Spanish/English-Loyalty Services Representative Duration: 6 Months (CTH) No. of Positions: 1 SKILLS •Provide a needs analysis assessment for what a policyholder may need • Strong verbal and written skills • Ability to partner with others to resolve issues resulting in service or claim related issues • Ability to utilize critical thinking skills EDUCATION AND EXPERIENCE • High School Required; bachelor's degree preferred • Minimum 1 year previous contact center experience • Previous Retention skills within a contact center environment preferred • Previous sales experience a plus • Licensed to sell health/life Insurance a plus

We are not working with external recruiters or search firms for this position - please do not reach out. Renova One unites 11 trusted companies under one brand, delivering seamless renovation and restoration solutions for multi-family, single-family, and commercial properties nationwide. With expertise in flooring, carpet cleaning, turnkey solutions, interior and exterior renovations, restoration, and design, we simplify projects while maintaining exceptional quality. Built on integrity, innovation, and strong partnerships, Renova One is more than a vendor-we're a trusted partner committed to enriching spaces and creating lasting value. As a private equity-backed company, Renova One offers the opportunity to work closely with leadership and portfolio operations teams to drive growth and create lasting value. Position Summary: The Client Service Specialist serves as a key point of contact for clients, ensuring timely and accurate responses to inquiries, service requests, and issue resolution. This role requires strong communication, attention to detail, and the ability to work collaboratively across departments to deliver exceptional service and support. Responsibilities & Duties: Respond promptly and professionally to client inquiries via phone, email, and internal systems Coordinate service requests and communicate status updates to clients and internal teams Investigate and resolve client concerns or service issues, escalating when necessary Maintain accurate records of client interactions, service requests, and resolutions Accurately and promptly enter customer orders into the system Communicate with customers as needed to confirm order details, scheduling, and resolve any operational questions Collaborate with the warehouse, subcontractors, and operational staff to ensure timely and accurate execution of orders Support client onboarding and account updates by ensuring proper documentation and data accuracy Collaborate with operations, warehouse, and billing teams to ensure client needs are met Responsible for managing order entry and fulfillment processes during the company's transition to the RFMS system Identify opportunities to improve client satisfaction and report feedback to leadership Assist with reporting and administrative tasks related to client service operations Qualifications: At least 2 years of professional experience in a customer service or client support role Excellent verbal and written communication skills Strong problem-solving abilities and attention to detail Ability to multitask and manage competing priorities in a fast-paced environment Proficiency in Microsoft Office and experience using CRM or customer service software Experience with RFMS is a plus High school diploma or equivalent required; associate's degree preferred Other: All offers of employment are contingent upon a background check Valid US Driver's License and insured automobile is required Your information will be kept confidential according to EEO guidelines We are not working with external recruiters or search firms for this position - please do not reach out.

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description To provide VIP service and amenities to premium players. Support property and department marketing initiatives through guest service, telemarketing, and other tasks as directed. Greet guests and provide information to preferred customers at the hotel or VIP Services desk. Operate hotel reservation computer system to check guests in an out of hotel and accept payment. Access computerized slot & pit tracking system as directed by casino marketing or other authorized management. Follow proper phone etiquette and communicate effectively with hotel services and other staff. Assist marketing departments with special events, tournaments, distributing VIP gifts, hosting special events and tournament parties. Operate fax & copier machines for preferred customers. Type accurately on a computer with a minimum speed of 30 wpm. Prepare VIP Lounge: Make coffee, stock refrigerator, monitor lounge food and beverage and notify kitchen when replenishment is needed, unlock doors and drawers, keep work areas neat and clean. Maintain inventory of amenity and office supplies. Input information into spread sheets or cut comps as directed. Possess ability to add, subtract, and audit accounts using a 10-key adding machine. Handle money accurately following established procedures. Possess knowledge of rates, room types, room availability, instructions for the day or week, hotel policies and procedures, and Sargent Key system. Assist with telemarketing as directed by management. Qualifications 2 years of casino experience or customer service experience preferred. Good communication skills and ability to use a computer and adding machine required. Additional Information All your information will be kept confidential according to EEO guidelines. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Job Description Are you outgoing, ambitious, and ready to build a career that lets you grow, travel, and earn great money? At AGI, we're not just hiring - we're developing tomorrow's leaders. Our company helps young professionals build real-world sales, communication, and leadership skills through hands-on customer interaction. You'll be part of a fun, high-energy team that represents top brands in the field. If you're someone who thrives on face-to-face connections, teamwork, and learning fast, this opportunity is for you. We train you from the ground up, so no prior experience is needed. Compensation & Benefits Hourly or Commission-Only Options (depending on experience) Average Weekly Pay: $800-$1,500 Bonus Incentives: cash prizes, team trips, and contests Paid Training and continuous mentorship from industry leaders Career Growth: opportunities to move into leadership or management Travel Opportunities - regional events, retreats, and conferences Fun, supportive environment - team nights, networking, and recognition events Compensation: $800 - $1,500 per week Responsibilities: Engage with customers to understand their needs and provide tailored solutions. Represent top brands with professionalism and enthusiasm during face-to-face interactions. Collaborate with team members to achieve sales targets and enhance customer satisfaction. Participate in ongoing training sessions to refine your sales and communication skills. Contribute to a positive team environment by sharing insights and supporting colleagues. Track and report sales activities and outcomes to ensure transparency and accountability. Adapt to changing market trends and customer preferences to maintain a competitive edge. Qualifications: Experience in customer service or sales is a plus, but not required. Ability to engage and communicate effectively with diverse customers. Proven track record of working collaboratively in a team setting. Strong problem-solving skills to tailor solutions to customer needs. Willingness to learn and adapt to new sales techniques and market trends. Ability to maintain professionalism and enthusiasm in face-to-face interactions. Comfortable with tracking and reporting sales activities for transparency and growth. About Company Our mission is to inspire the next generation with optimism, teamwork, and results. We adhere to our core values and have a people-oriented environment that is exciting and professional! We encourage personal growth for our associates as we expand our business into new markets. We offer advancement opportunities with promotions based on performance and experience. Hard work and having fun are what we're all about.

Customer Consultant - Budtender - Full Time This is for the Chicago-612 N Wells Location Wake Up and smell the Roses! Are you looking to join a diverse, inclusive, positive environment where both customers and staff are our priority? We pride ourselves on our incredible team, from management to staff, who bring diverse skill sets from all walks of life to create Green Rose. Green Rose was established in 2021, and opened our flagship store in River North in November 2022, and our second location in Lincolnwood 2023. Customer Consultants/Budtenders (CC) will be responsible for assisting customers and will offer customers one-on-one consultations on product selection based on their deep understanding of the dispensary's product offerings. These positions will be required to work closely with the General Manager/Assistant General Manager and all departments, and others at the dispensary and within the company to ensure competency with new products added to inventory and ensure fluid and practiced communication skills towards accurately and efficiently assisting customers. The CCs will become trusted advisors to customers about cannabis products, their profiles, and their routes of administration. Following consultation, the CC will be responsible for completing sales according to company policies and practices, including ensuring records of the sale are entered into the POS and State's verification system correctly and completely. Experts on the floor, with customer interactions, product knowledge, and pure work-ethics to provide all customers with the best possible experience and ensure our returning customer base. The role will also consist of other front line operational duties with a basic understanding of back end operational duties. Required to handle money, manage codes, always ensure smooth traffic while always maintaining exemplary flow and great service. These duties listed are not exhaustive, and additional responsibilities may be assigned by management. Responsibilities included but not limited to: Greet and check in all customers Immediately engage with all customers to understand all wellness needs while recommending products Assess individual customer needs by asking proper, relevant questions to lifestyle to best determine what products to recommend Adhere to and promote culture of compliance Continued education and training to further knowledge of all products Assist in maintaining cleanliness and organization of store to include front and back-end operations and products Perform sales transactions including cash handling, using POS systems, and exercising and adhering to all compliance and regulatory measures Always maintain customer rapport and professionalism Train and adapt to all roles Manage time and respect all protocols under pressure and fast pace Other duties as assigned Position Qualifications: 2+ years in hospitality, cannabis or retail field Consistent and constant communication on all levels Accountability at all levels and for others Balanced decision making Eyes-Up Mentality Practical and pro-active actions/thinking Attention to detail, organized lead in all workspaces Position Job Requirements: - High school diploma or GED required - Must be able to pass a background check - Must be 21 years of age - Must possess a valid license or state ID - Must remain compliant with all city and state regulations and requirements for working in the industry - Must be able to walk/stand for extended periods of time - Must be able to work opening, closing and weekend shifts as needed - Willingness to be flexible - Travel is at times necessary Green Rose Core Values: The 5 “C's” of Green Rose Retail ~Customer Service~ Provide the best in class “Cannabis Experience” for everyone we encounter ~Compliance~ Pro-Active, and Steadfast reserve to ensure our practices are above standard ~Cannabis Knowledge~ Becoming a True Cannabis Expert; commitment to be the best at our craft ~Compassion~ Compassionate Cannabis Practices - Responsibly Excels & Unites us all ~Communication~ Communication - dissolves question, cultivates environments of uniqueness and diversification Cultivate Your Green Rose - Harvest the fruits of Stoic Standards, with the elegance of individual/unified uniqueness How we live our Core Values Accountability: Own and honor our commitment to always put others first Diversity: Treat everyone with respect Excellence: The little things matter most Integrity: Always do the right thing Mission Statement: In everything Green Rose does, we are always dedicated to our mission: Inspire and guide the human essence; one puff at a time Green Rose Dispensary is a Chicago-based veteran, female, Black and Latino owned adult use dispensary that empowers the customer with in-depth knowledge about the newest products on the market. Green Rose delivers the best products with the best customer service on the newest, most innovative platforms. We are dedicated to operating as a strong advocate for inclusion and the elevation of diverse voices for our employees and customers. Green Rose Dispensary is an equal opportunity employer who believes in the value of diverse voices and perspectives.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. The Customer Success Executive is accountable for the strategic leadership and execution of post-sales activities within our most valuable accounts. This position plays a crucial role in driving ServiceNow's long-term value by accelerating customers' journey to success, ensuring predictable renewals, and maximizing the impact of ServiceNow across their business transformation initiatives. As a trusted advisor, you'll partner with C-level executives, guide seamless delivery of business transformation, and foster collaboration with ServiceNow's teams and strategic partners. What You Get to Do in This Role: + Drive Post-Sales Success: Own and lead the customer's post-sales transformation, aligning ServiceNow's offerings to customer goals, and bringing relevant industry thought-leadership to the table. Foster strong relationships with C-Level executives to deliver on business outcomes. + Collaborate Strategically: Partner with Account Executives to create and execute integrated pre- and post-sales strategies, delivering long-term value for both the customer and ServiceNow. Leverage the right resources at the right time to ensure success. + Mitigate Risks and Drive Value: Proactively identify potential risks to success and work with the customer and internal teams to develop strategies to overcome them, ensuring a smooth path toward value realization. + Focus on Key Performance Indicators (KPIs): Guide and inspire the Customer Success team to meet critical operational KPIs-adoption, technical health, renewals, customer satisfaction, and expansion. Work closely with customers to align their roadmap and drive new revenue opportunities. + Foster Strategic Alignment: Build relationships with ServiceNow leaders and consistently incorporate customer feedback to drive continuous improvement. Align business transformation insights with organizational goals to ensure long-term success. + Advocate for Innovation and Continuous Learning: As a strategic thought leader, drive innovative solutions for our customers, always looking for opportunities to help them achieve their long-term goals. Foster a culture of agility and calculated risk-taking within the team. + Set Success Metrics and Milestones: Establish clear, measurable success metrics with the customer, and regularly review progress. Refine business transformation plans as needed to ensure milestones are met and value is realized. The ideal candidate will have extensive experience leading large-scale digital business transformations, acting as a trusted advisor to both internal and C-level customer executives. You will be an expert in governance, strategy, and execution across cross-functional teams and have a track record of delivering scalable, repeatable success. Your passion for driving customer success at an enterprise scale and your ability to work in complex, dynamic environments will be key to your success in this role. To be successful in this role, you will need: + Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. + Educational Background: BA/BS or equivalent required, Master's degree preferred. + Experience: A minimum of 12 years in a management consulting or leadership role at a top-tier consulting firm, solution consulting, or similar positions focused on technology-enabled business transformations (Digital/SaaS/Enterprise Software). + Leadership Expertise: Demonstrated success in running large-scale, strategic accounts and exceeding business objectives. Proven track record in building and leading high-performing Customer Success or Consulting teams. + Business Acumen: Strong experience in identifying and solving complex business problems and aligning solutions with customer business objectives. + Cross-Functional Leadership: A history of working across multiple functions and driving alignment in large, matrixed environments. + C-Level Relationships: Strong experience building relationships with C-level business leaders, including within some of the world's largest enterprises. + Adaptability: Ability to thrive in rapidly changing environments, adapting strategies to new challenges and opportunities. + Execution Focus: Ability to create repeatable processes for scalable execution while maintaining a hands-on approach to ensure critical tasks are completed efficiently. + Collaboration and Communication: Excellent communicator and influencer, with the ability to work effectively across a global organization and foster collaboration at all levels. + Customer Focus: Deep understanding of customer needs, challenges, and motivations, with a keen ability to address concerns and ensure satisfaction. FD21 **Work Personas** We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here (************************************************************************************************************************************* . **Equal Opportunity Employer** ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. **Accommodations** We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. **Export Control Regulations** For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Do you love helping customers, juggling busy schedules, and keeping a team on track? Thrive in a fast-paced environment with clear communication and strong organization? If you enjoy making a difference every day, wed love to talk. Master Solutions, a growing Managed IT Services Provider in Naperville, IL, is hiring a Service Dispatcher. Youll be the communication hub between clients and technicians, triaging requests, scheduling resources, and keeping support running smoothly. No technical expertise needed, so if youre organized, customer-focused, and enjoy keeping operations moving, lets connect! To the qualified Service Dispatcher, we offer:Competitive Compensation $42,000 - $55,000 based on experience Sign-On Bonus Join our team and get rewarded from the start Paid Overtime Earn extra for the hard work you put in Generous Paid Time Off Start with 10 days of PTO per year plus holidays Comprehensive Health Benefits Medical, dental, and vision insurance 401(k) with Company Match Invest in your future Primary Duties of the Service Dispatcher: Service Coordination & Scheduling Prioritize and schedule service tickets for technicians. Monitor the service board and follow up to keep tickets moving.Balance workflow to match technician availability with client needs.Client Communication Act as the first point of contact for service requests. Gather key details, triage issues, and route tickets appropriately.Documentation & Process Support Keep ticket notes, client details, and schedules accurate and current. Maintain dispatch systems/workflows and recommend process improvements.Operational Support Track SLAs and response times to support service metrics. Help prepare daily schedules, reports, and follow-up lists.Professional Expectations for the Service Dispatcher: Alignment with Company Values Excellent Communication & Customer Service Problem-Solving & Proactive Thinking Time Management & Organization Team Collaboration Willingness to Learn & Taking Initiative. Master Solutions, Inc. has been in business for 30 years, serving small and medium-sized businesses in the Chicago area in multiple industries and is excited about what's on the horizon. We are located in Naperville, Illinois. Join our dynamic team, gain valuable hands-on experience, and receive expert training from seasoned professionals. As a key player on the front lines, youll work directly with clients, providing the technology solutions they need to achieve their business goals. Powered by JazzHR PI6bf6aec1011a-31181-39236445

Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Employee discounts Free uniforms Health insurance Training & development Wellness resources About the Role: As a Customer Retention Specialist at Mr. Rooter of Cook County, you'll play a vital role in ensuring our customers receive exceptional service and support. Join our passionate team in Elk Grove Village, IL, and help us foster lasting relationships with our clients while contributing to our mission of delivering top-notch plumbing solutions. Responsibilities: Engage with customers to address inquiries and resolve issues promptly. Develop and implement customer retention strategies to enhance satisfaction. Analyze customer feedback and data to identify trends and opportunities. Collaborate with team members to create personalized follow-up plans. Monitor customer interactions to ensure service excellence and compliance. Maintain accurate records of customer communications and resolutions. Utilize CRM software to track customer engagement and retention metrics. Assist in creating customer loyalty programs and promotions. Maintain a low or no anxiety position Requirements: Proven experience in customer service or retention roles, preferably in the service industry. Strong communication and interpersonal skills with a customer-centric attitude. Ability to analyze data and derive actionable insights. Familiarity with CRM systems and customer engagement tools. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team. High school diploma or equivalent; degree in business or related field preferred. Positive demeanor and a passion for helping others. Ability to keep the everyday anxious situations at a very low position to remain effective in the role About Us: Mr. Rooter of Cook County has been proudly serving the Elk Grove Village community for over 20 years. Our commitment to reliable, professional plumbing services has earned us a loyal customer base and a stellar reputation. We value our employees and foster a supportive work environment where everyone can thrive and grow.

Job DescriptionDescription: · Acts as a point of client contact for the delivery of medical equipment to nursing facilities and patient homes. · Responds to customer needs, concerns, and complaints · Consults with clients on products and necessary equipment · Obtains all documentation to be scanned and batched at the Branch · Manages all follow-up functions with the account, post set-up · Oversees all transactions coming from a specific account(s), including all referral sources · Obtains all required documentation for orders to be entered into the system, service scheduling, and billing/payment · Proactively resolves issues by anticipating and identifying problems, then coordinating the appropriate solution(s) · Troubleshoots any issues that may arise with the accounts and any relevant on-site departments · Assists in the utilization process, as well as, transitioning patients to capitation switch-outs · Coordinates patient services and scheduling set-up · Identifies and develops strategic relationships within the institution that will enhance patient care · Performs timely follow-up on all delivered products/services · Responds to emergency calls and related needs as needed during regular business hours and on an On-Call basis · Effectively works and coordinates timely discharges with Customer Care Center and/or Branch Customer Service Team Requirements: High School diploma required At least 2 years of related customer relationship experience, preferably in DME, or medical-related services Demonstrated ability to build and maintain solid working relationships with internal and external customers Participate in training and development to become qualified to perform the essential job functions Geographically located within the assigned territory Must possess a Valid Driver's License Basic skills in Access, Excel, PowerPoint, MS Project, Visio, Word Mathematical proficiency, with a strong ability to understand, interpret, and develop spreadsheet data Basic skills in Access, Excel, PowerPoint, MS Project, Visio, Word

We're hiring people to join our team as RESERVATIONISTS! A Few of Our Reservationist Benefits: Restaurant Discounts Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness Paid Vacation for Qualifying Employees Blue Cross Blue Shield Medical Insurance Dental & Vision Insurance Life, Accident Protection & Critical Illness Insurance Domestic Partner Benefits 401(k) Tre Dita and Bar Tre Dita are a collaboration between award-winning Chef Evan Funke (Felix, Mother Wolf, Funke) and Lettuce Entertain You. Italian for "three fingers," Tre Dita is a nod to the precise thickness of a properly cut bistecca Fiorentina, which the “cucina Toscana” serves from its open-hearth, wood-fired grill, along with handmade pastas and more. Located on the second floor of The St. Regis Chicago, designed by award-winning architect Jeanne Gang, Tre Dita offers sweeping views of Lake Michigan and the Chicago River in Chicago's Lakeshore East and is open for dinner service seven nights a week. Caring. Creative. Careers. Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team. EOE. We participate in E-Verify / Participamos en E-Verify RSERVATIONIST JOB DESCRIPTION The Reservationist answers inbound calls, takes reservations, updates the reservations database and provides engaging customer service to effectively address guest requests; also communicates with management with questions or concerns. Essential Functions Answer inbound calls; receive, record and confirm all reservations; and provide engaging customer service to address guests' requests, including but not limited to suggesting alternatives reservations as needed, using sales techniques and answering questions about the restaurant and menu; and communicates with management as needed with questions or concern Efficiently handle special requests including but not limited to assisting guests including those with disabilities using Company guidelines Update and maintain accuracy of guest profiles in reservations database Follow all steps of service Ensure that the office and/or host desk are kept clean and organized throughout the shift Understand and respond knowledgeably to questions about the restaurant and menu Understand and follow the food allergy procedure and special orders/restrictions Work a variety of hours, days and shifts, including weekends Comply with all safety and sanitation (including handwashing) guidelines and procedures Proficiently use and operate all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems, and phone etiquette and message guidelines Successfully complete alcohol awareness training as required Key Responsibilities and Duties Ensure the overall guest experience exceeds expectations and anticipate guests' needs Greet guests with a warm, sincere smile Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy Assist with taking carryout orders and enter them through an online software program Assist with maintaining restrooms Maintain proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems Comply with all safety and sanitation guidelines and procedures Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook Get along well with others and be a team player Other duties will be assigned as needed