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Customer service advisor jobs in Grand Forks, ND

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  • Customer Service Associate

    Hugo's Family Marketplace 4.1company rating

    Customer service advisor job in Grand Forks, ND

    Job Description Hugo's Family Marketplace has immediate opportunities for Full Time and Part Time Customer Service Associates at our Downtown Grand Forks, ND location. Opportunities to grow and advance within the company. Come work for a great community and family oriented company who is continually growing. Competitive pay rates! Great benefits for full-time employees, including Health, Vision and Dental Benefits, 401K, Paid Time Off and Holiday Pay. Employee Discount! Flexible Schedules to meet your needs. Nights, weekends and Holidays required. Duties: Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Assist customers with purchases as well as several additional services. Includes light office work and recording, counting, and maintaining register drawers. #hc212556
    $25k-31k yearly est. 2d ago
  • Client Services Specialist

    Choice Bank 3.5company rating

    Customer service advisor job in Grand Forks, ND

    Part-time Description This is a part time 10-25 hour/week position that also includes a Saturday rotation. The Client Services Specialist (CSS) is responsible for professionally responding to the immediate needs of clients related to transaction processing, online banking access, loan payments, and deposit account functionality. A CSS has cash handling responsibility and will use basic to moderate level mathematical skills to successfully balance their cash drawer daily. CSSs give excellent customer service by acting as the first point of contact for in-person and telephone client interactions. Responsibilities Transaction and Deposit Services Complete daily routine tasks by time sensitive deadlines including but not limited to night drop, mail deposits, incoming / outgoing mail, vault balancing, foreign item processing and end-of-day tasks Process a variety of banking transactions including but not limited to check cashing, withdrawals, deposits, loan payments, monetary instruments, credit verifications and assisting clients in entering safe deposit boxes Follow bank procedures regarding safeguarding of bank currency, i.e. drawer, vault, coin and dual control responsibilities for vault buys / sells and ATM / armored truck shipments Follow bank procedures regarding ordering of currency and coin from Federal Reserve Bank and Bank of North Dakota Follow bank procedures regarding federal and state regulations such as Bank Secrecy Act (BSA) and Regulation CC Service and maintain Customer Identification Program (CIP), account data and/or various customer requests including but not limited to address changes, online banking password resets, account closing, stop payments and debit cards Image and rescan over-the-counter transactions in ImageCentre software Review BSA reports and create detailed notes regarding pertinent findings Scan and index documents via FDM Scanning Customer Service Responsible for following Premier Experience service standards to internal and external customers in person, on the telephone and through email / mail communication Perform unique Premier Experiences aimed to enhance / build community / customer relations Requirements Qualifications 0 to 1 years of relevant experience Highschool Diploma Acts as a team player with excellent interpersonal skills and develops partnerships. Takes initiative by proactively identifying what needs to be done and acts Communicates effectively with excellent written and oral communication skills Exhibits problem-solving, analytical thinking, and decision-making skills Proficient computer skills including Microsoft Office (Word, Excel, Access) Must work in an efficient, systematic way Must display consistency, thoroughness, attention to detail, and strong organizational skills Cultural Alignment Choice is #PeopleFirst, banking second. People don't need just another bank. People need to be supported by a team of trusted partners who will get to know them and their business, understand their challenges, discover their dreams, and recognize the success in bringing people and banking together in our communities. In contributing to our culture, Choice team members are guided by our core values. Embrace change and encourage innovation. Know when to ask for help and know when to offer help. Better the places we live. Work hard. Do the right thing. Have a little fun. Our vision of Diversity at Choice is supported by our #PeopleFirst mission and our core values. Being #PeopleFirst means that Choice is committed to focusing attention and resources towards creating an environment where everyone feels respected and valued and can do their best work. Doing the right thing means encouraging employees to share their experiences and ideas, and to bring their whole authentic selves to work. Together, we can build an inclusive culture that seeks out, supports, and celebrates diverse voices. We can use our diversity to fuel creativity and innovation and bring us closer to our customers and the communities we serve. Be welcome at Choice. We can see you here. Disclosure This job description is intended to describe the general content of, and requirements for, the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a significant risk to the health and safety of themselves or other employees. All employment at Choice Financial Group is “at will” employment. This position description does not create an employment contract, implied or otherwise.
    $38k-45k yearly est. 57d ago
  • Relief CSR Route Driver

    Vestis 4.0company rating

    Customer service advisor job in Grand Forks, ND

    Vestis Uniforms and Workplace Supplies provides uniforms and related products to more than 400,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, Vestis works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. Vestis operates from over 200 locations nationwide. Overview: The Relief Customer Service Representative (Relief CSR) Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful Relief Customer Service Representative Drivers must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, Relief Customer Service Representative Drivers strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. Schedule: Full time, Monday-Friday 1st shift, $24.00/hour PLUS commission Responsibilities/Essential Functions: Safely operate a company vehicle in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation Manage daily route independently to ensure accurate and timely delivery of product Loads/unloads product per company policies, procedures, and guidelines Review invoices daily for complete and accurate information and make corrections as needed Meet sales goals and promotes overall route growth to enhance profitability Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers Monitor customer feedback and handle customer issues in a prompt and courteous manner Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above. Knowledge/Skills/Abilities: Must be a minimum of 21 years of age Must possess a valid driver's license Must be able to obtain DOT medical certification. Previous experience as a driver preferred Demonstrates interpersonal and communication skills, both written and verbal Must have the ability to work independently with limited supervision No preventable fatal accident while operating a CMV in a lifetime No suspension of driving privileges for moving violations in the past 3 years *Pre-employment DOT physical and federal drug screen are required. Working Environment/Safety Requirements/Physical Requirements: Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching. Education: High school degree or equivalent Licenses & Certifications: Valid Driver's License (Not CDL), with minimal points/violations in the last three years. Location: 5030 Gateway Drive Grand Forks, ND 58203
    $24 hourly 60d+ ago
  • Relief CSR Route Driver

    Vestis Services

    Customer service advisor job in Grand Forks, ND

    Vestis Uniforms and Workplace Supplies provides uniforms and related products to more than 400,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, Vestis works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. Vestis operates from over 200 locations nationwide. **Overview** : The Relief Customer Service Representative (Relief CSR) Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful Relief Customer Service Representative Drivers must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, Relief Customer Service Representative Drivers strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. **Schedule** : Full time, Monday-Friday 1st shift, $24.00/hour PLUS commission **Responsibilities/Essential Functions:** + Safely operate a company vehicle in designated area to provide products and service to a variety of clients. + Verify daily preventative maintenance of vehicle and maintain proper operator documentation + Manage daily route independently to ensure accurate and timely delivery of product + Loads/unloads product per company policies, procedures, and guidelines + Review invoices daily for complete and accurate information and make corrections as needed + Meet sales goals and promotes overall route growth to enhance profitability + Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. + Assists the sales organization with the procurement of additional new business + Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers + Monitor customer feedback and handle customer issues in a prompt and courteous manner + Take responsibility for your personal safety and watch out for the safety of others. + Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies + Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above. **Knowledge/Skills/Abilities:** + Must be a minimum of 21 years of age + Must possess a valid driver's license + Must be able to obtain DOT medical certification. + Previous experience as a driver preferred + Demonstrates interpersonal and communication skills, both written and verbal + Must have the ability to work independently with limited supervision + No preventable fatal accident while operating a CMV in a lifetime + No suspension of driving privileges for moving violations in the past 3 years + *Pre-employment DOT physical and federal drug screen are required. **Working Environment/Safety Requirements/Physical Requirements:** + Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. + Fast-paced environment sometimes requiring irregular and long hours. + Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. + Must be able to occasionally lift and maneuver 50+ lbs. + This position requires bending, squatting, climbing, and reaching. **Education:** High school degree or equivalent **Licenses & Certifications:** Valid Driver's License (Not CDL), with minimal points/violations in the last three years. **Location:** 5030 Gateway Drive Grand Forks, ND 58203 **Qualifications** **Education** **Required** + High School or better **Licenses & Certifications** **Required** + Drivers License (Not CDL) **Preferred** + DOT Medical Certification Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $24 hourly 36d ago
  • Customer Service Associate I

    Family Dollar 4.4company rating

    Customer service advisor job in Grafton, ND

    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: + Assist customers with questions and recommendations + Manage sales transactions while working assigned cash register + Maintain security of cash and protect company assets + Keep the store well-stocked, and recover merchandise + Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards + Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders + Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable + Other duties as assigned* **Skills and Experience:** + High school diploma or equivalent is preferred + Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred + Ability to follow instructions and interpret operational documents is required + Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting + Excellent customer service and relationship management skills are required + Strong organizational and communication skills are required + Strong problem-solving and decision-making skills are required **Perks and Benefits:** We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer: + Employee Assistance Program + Retirement plans + Educational Assistance + And much more! _We are an_ _equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and mak_ _e_ _all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles._ _We are committed to_ _complying with_ _the Americans with Disabilities Act (ADA) and providing reasonable_ _accommodations to qualified individuals with disabilities_ _._ _This job specification should not be construed to imply that these requirements are the exclusive standards of the position._ _This is not to be considered a complete list of job duties, which appear in the for this position, and which may be amended from time to time at_ _our_ _discretion._ _Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor._ _Please note, this job description is not a contract of employment and may be_ _modified_ _to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may_ _terminate_ _the employment relationship at any time, with or without cause or notice._ Part time 195 E 12th St,Grafton,North Dakota 58237 26802 Family Dollar
    $28k-32k yearly est. 36d ago
  • Customer Service Representative - IOU

    Corner Home Medical

    Customer service advisor job in Grand Forks, ND

    Job Description Corner Home Medical is a family owned and operated business to service Minnesota and its surrounding areas with the best quality care for providing durable medical equipment to those in need. Do you love working with people? We are in the business of helping and assisting people to stay in their homes as long as possible. If you are a person who enjoys interaction with customers and variety in your work, this is a great job for you! As a leader in our community and with the business continuing to grow, we are looking to add an outgoing, energetic representative to assist our clients in a retail setting. What You Will Do: Be knowledgeable of supplies, prices, and reimbursement. Be a knowledge expert of Incontinence, Ostomy, and Urological supplies Obtain insurance information and verify according to company guidelines. Key all documentation into the computer and verify all information for completeness and accuracy. Responds to customer questions and concerns. What We are Looking for: Previous experience in medical terminology, medical billing or related is helpful but not required. Excellent written and verbal communication skills and phone etiquette skills. Proven ability to stay organized and multi-task successfully with multiple priorities. Must be able to read, write, and speak English fluently. Experience within the medical field is preferred but not required. Important Details: Location: Grand Forks, ND Job Type: Full Time, On Site Schedule: Monday - Friday 8:30am - 5:00pm Compensation: $20/hr What We Offer: Health & Wellness Benefits (Health, HSA, Dental, Vision) Paid Time Off / PTO 401k match up to 4% Life Benefits (Life Insurance, ) Paid Training Career Advancement Opportunities Referral Incentives
    $20 hourly 8d ago
  • Customer Service Representative - Grand Forks, ND

    Kedia Corporation

    Customer service advisor job in Grand Forks, ND

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $29k-37k yearly est. 60d+ ago
  • Customer Service Representative- Mornings Shifts

    Planet Fitness-PF Baseline Fitness

    Customer service advisor job in Grand Forks, ND

    Job DescriptionJob Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA - Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
    $29k-37k yearly est. 4d ago
  • Customer Service Representative

    Frandsen Financial Corporation 3.9company rating

    Customer service advisor job in East Grand Forks, MN

    Frandsen Bank & Trust is a growing community-oriented company looking for a full-time Customer Service Representative (CSR) to work at our East Grand Forks office. This position works in a team environment to provide direct customer support. A high level of professional communication, attention to detail, and technical skills are required to provide quality service. In the few minutes necessary to perform most transactions, a CSR must meet customer expectations of receiving friendly, accurate, and efficient service. Job Duties: Provide superior customer service by being professionally helpful, curious, and courageous Process customer transactions accurately and proficiently Maintain exceptional cash handling skills and accurate balancing Consistently make customer introductions to banking partners to grow relationships Diligently examine all transactions to prevent losses and deter fraudulent activity Desired Skills: High school diploma or equivalent Cash handling experience preferred Strong verbal and written communication skills Attention to detail Proficiency in computers Salary range for this role is $18.00 to $20.00 per hour, depending on experience. We offer a competitive benefits package including health insurance, dental insurance, vision insurance, 401k, profit sharing, and ancillary benefits.
    $18-20 hourly 60d+ ago
  • Customer Service Representative

    Peripheral Energy 4.3company rating

    Customer service advisor job in Grand Forks, ND

    Inventor Gregory Taylor started work on this invention in 1976, with the goal of reducing the “average Joe's” electric bill. By 1995, Taylor had invented the KVAR™ Energy Controller (KEC) Unit, a one-of-a-kind cost saving tool and received his first U.S. Patent in August of that same year. (U.S. PATENT # 5,440,442) KVAR™ Energy Savings, Inc. (KVAR™ Corp.), a Florida State corporation, began manufacturing and distributing the KVAR Energy Controller (KEC) in 1995 Job Description Job Summary We are seeking a Customer Service Representative to join our growing team. In this role, you will field calls, emails, and chat requests from customers who have questions, comments, or complaints about our products and services. You will also assist customers in placing orders. All of our Customer Service Representatives are trained to understand the full menu of our offerings so that they can provide our customers with excellent service. We prefer candidates who have some background in customer service or sales, but we are willing to train the right person. Responsibilities Listen, document, and help resolve conflicts with customers Answer questions or handle complaints from customers Field phone calls, emails, and chat requests Provide information to customers about order status and product queries Process customer orders/changes/returns according to established department policies and procedures Work closely with the credit department to resolve disputed credit items Qualifications Requirements and Qualifications High school diploma or equivalent Customer service experience a plus Experience with corporate phone systems or switchboard preferred Flexible schedule Additional Information All your information will be kept confidential according to EEO guidelines.
    $29k-36k yearly est. 23h ago
  • Service Advisor

    Rydell Toyota of Grand Forks 3.6company rating

    Customer service advisor job in Grand Forks, ND

    Rydell Toyota of Grand Forks is seeking a Service Advisor to join our growing team in our service department. As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. At Rydell Toyota of Grand Forks, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Rydell is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years. Our Company Vision To Be So Effective That We Are Able To Be Helpful To Others Our Promises to Our Guests One low price, plain and simple, always Relaxed shopping experience Financial solutions for today and your future Real cash value for your trade The right vehicle at the right time You can't buy the wrong vehicle Dependable service to meet your needs Our Promises to Our Employees Unconditional dedication to excellence Honesty and integrity in all decisions Respecting the uniqueness of every individual Encouraging you to make a difference Championing your lifelong learning Supporting you and your family Giving back to your community Schedule/Pay Above-average wage of $24-$28/hour depending on experience Schedule availability between the hours of 9am to 6pm Monday through Friday and every 4th Saturday 8am- 2pm Benefits Excellent health, vision, and dental insurance with family and child coverage Short- and long-term disability insurance and life insurance at group rates After 1 year, a 401(k) with company matching dollars up to 4% Paid time off We also offer great “in-house” benefits including discounted services, an employee vehicle purchase program and paid time off to volunteer. Responsibilities Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Ensures that the daily inventory of technicians' time is consistently sold to service customers. Distribute work between technicians efficiently Requirements: Organized and friendly personality Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance. Clean driving record We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test.
    $24-28 hourly Auto-Apply 60d+ ago
  • Customer Service Associate I

    Dollar Tree 4.4company rating

    Customer service advisor job in Thief River Falls, MN

    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of cash and protect company assets * Keep the store well-stocked, and recover merchandise * Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards * Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders * Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable * Other duties as assigned* Skills and Experience: * High school diploma or equivalent is preferred * Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred * Ability to follow instructions and interpret operational documents is required * Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting * Excellent customer service and relationship management skills are required * Strong organizational and communication skills are required * Strong problem-solving and decision-making skills are required Perks and Benefits: We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance Program * Retirement plans * Educational Assistance * And much more! We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. Part time 1775 Highway 59 Se,Thief River Falls,Minnesota 56701 03608 Dollar Tree Min: 15 Max: 15.5
    $27k-32k yearly est. 60d+ ago
  • Customer Service Rep(01979) - 601 N Broadway

    Domino's Franchise

    Customer service advisor job in Crookston, MN

    Customer Service Representative/Pizza Maker - Domino's Pizza Our business is growing as our fan base increases! Domino's Pizza is looking for customer service representatives/pizza makers for our growing team. JOB REQUIREMENTS -At least 16 years of age -A winning smile, great attitude and customer focused personality -Excellent attendance & punctuality -Basic math & money skills -Ability to work in a fast-paced environment BENNEFTS -Flexible schedule -Growth opportunities -Pizza discounts -Team members 18 years of age and older earn up to 50% of their earned wages the next day when signed up for branch. JOIN THE #1 PIZZA COMPANY TODAY! DOMINO'S PIZZA TEAM HONEY BADGER! Additional Information All your information will be kept confidential according to EEO guidelines.
    $32k-41k yearly est. 13d ago
  • Cutomer Support Representative

    Spudnik Equipment Company

    Customer service advisor job in Grafton, ND

    Job Details Grafton, NDDescription Building strong relationships with our customers goes far beyond having the parts they need or reducing their down time. It's about understanding the entire customer journey; starting with what they experience from the moment they start thinking about buying a part or requesting technical support and ending when they receive an invoice and pay us. We must make that “journey” as straightforward, transparent, and efficient as possible. It must be a journey each customer looks forward to making again. Customer Support Representative (CSR) Essential Duties 1. Customers: Cultivate long-lasting relationships, develop trust, and be a true consultant to Customers by: Regularly visiting customers for machine setups and PDIs, start-ups, demonstrations, post-planting or post-harvest inspections, etc. Acting as a main point of contact for technical support, quickly resolving customer inquiries related to equipment performance, maintenance, and operation. Keeping customers informed with impeccable follow-up on all service requests, warranty claims, and Aftersales support activities. 2. Grow the Business: Actively promote parts and service with new products and programs to ensure steady growth in sales, margin, and market share from year to year in the area by: Proactively recommending service and parts packages or retrofit kits during customer visits. Identifying customers who are not currently working with Spudnik, or could work with us more, and make and implement plans to start consulting them. 3. Employees: Support and collaborate with the service team to maximize performance and provide exceptional service by: Coordinating with Service Technicians on machine PDIs, setups, and service jobs, both in-house and in the field. Sharing feedback and technical expertise with the Store Manager and Technicians to ensure continuous learning and improvement. Providing training and mentorship to newer technicians as requested to ensure they understand equipment setups, customer service expectations, and technical processes. 4. Store Operations: Contribute to smooth Store operations by providing accurate documentation by: Assisting in maintaining accurate records for parts orders, quotes, SROs, warranty claims, billable hours, etc. Collaborating with the parts department to ensure timely availability of required parts for customer service jobs and ongoing maintenance needs. Qualifications Technical aptitude with agricultural or mechanical equipment. Strong customer service and communication skills. Ability to build rapport and manage client relationships. Experience in field support, demos, or customer education preferred. Detail-oriented with follow-through on technical support cases. Ability to work independently and as part of a service team. Must be able to occasionally lift and/or move up to 50 pounds. Level 1 (Entry-Level/Foundational): Capable and competent in performing tasks, contributing to the team, and focusing on learning and applying foundational skills. Works under close guidance and supervision, requiring support for problem-solving and decision-making. Completes assigned tasks efficiently but primarily focuses on individual contributions. Shows eagerness to learn and develop but relies on established processes and routines. Level 2 (Intermediate/Proficient): Demonstrates strong competence in their role, able to handle more complex and varied tasks. Works with moderate independence, taking initiative to solve problems and adapt to changing circumstances. Balances efficiency with quality while optimizing work processes. Acts as a proactive collaborator, supporting cross-functional efforts and driving team outcomes and success. Level 3 (Advanced/Expert): Operates at an expert level, consistently delivering high-impact results to drive success and solving complex challenges. Works autonomously, taking ownership of outcomes, and trusted to make strategic decisions to elevate team performance. Innovates and optimizes processes, introducing new methods to achieve goals more efficiently. Demonstrates an excellent attitude, fostering collaboration, positivity, and alignment with organizational values; often oversees or mentors Level 1 and 2 employees. Consistently goes beyond assigned tasks, works through time constraints, aligns efforts with long-term goals, and setting a strong example for others.
    $31k-36k yearly est. 48d ago
  • Program Service Representative

    Wurth Adams 3.6company rating

    Customer service advisor job in Thief River Falls, MN

    The Program Service Representative is responsible for setting, delivering, stocking our product and maintaining the overall program presentation at customer facilities. As a Program Service Rep, you are responsible for the management of onsite/remote CPS Program operations, including maintaining established inventory levels, direct customer interaction, adherence to established safety standards, internal communication and issue escalation. Schedule: Monday-Friday, 7:00am - 3:30pm ESSENTIAL DUTIES AND RESPONSIBILITIES * Accurately stock product for multiple customer programs by filling or swapping product bins in customer locations, ensuring optimal inventory levels. * Transport product to customers as necessary . * Drive program growth through setup of new customer programs, expansion of existing customer programs, and forwarding expansion opportunities to appropriate organizational departments. * Monitor and maintain optimal inventory levels by using VMI platforms and appropriate equipment to place orders when necessary. Review open orders. * Maintain expert knowledge of program systems and operations * Maintain equipment, a clean and organized workspace, and professional customer relationship interaction standards, including appearance. * Actively communicate with internal and external stakeholders. Resolve any issues that may impact customer programs or service levels. Identify opportunities to improve productivity, customer programs, and communication. * Comply with all organizational policies and procedures, including internal and customer safety standards. * All other duties as assigned. EDUCATION, QUALIFICATIONS, SKILLS & ABILITIES * High school diploma/GED and 1-2 years of material handling or warehouse experience. * Minimum of 2 years experience in driving or customer management. * Must have a valid driver's license, current DOT Medical Certificate (or ability to obtain one) and meet the requirements for driver selection as outlined in the Fleet Policy. Must maintain a clean driving record and be at least 21 years of age to drive a company vehicle. * The employee is regularly required to lift 30 to 50 pounds. This position requires a person to be on their feet for up to 8 hours a day to perform duties. * 100% nearby daily travel. * Work is performed in customer's facilities and will have a wide range of work conditions, including summer and winter driving conditions. * Basic computer knowledge including Microsoft Office. * Ability to communicate effectively with both verbal and written communications with all departments within an organization. * Ability to solve practical problems. * Ability to establish, build and maintain positive relationships with customers, respond promptly to customer needs, solicit customer feedback, and manage difficult customer situations. Pay: $21.00/hr Pay is based on several factors which vary based on position. These include labor markets and, in some instances, may include education, skills, work experience and certifications. You may also be eligible to participate in an annual incentive bonus. An incentive bonus, if any, depends on various factors such as organizational performance. The Würth Difference: * Proactive supply chain solutions customized to your business, your industry * Industrial products and services delivered with prompt, personal attention * Inventory management solutions that keep your production line moving smoothly * Complete program support from initial design, to implementation, training, to ongoing analysis Why Würth: * Maternity/Paternal leave after 1 year of service * Tuition Reimbursement eligible after 1 year of service * Health benefits and programs - medical, vision, dental, life insurance and more * Additional benefits 401(k), short term disability, long term disability * Paid Time Off, accrued per pay period, additional day earned per year of service * 10 paid holidays FIND OUT MORE ABOUT OUR COMPANY CULTURE: * Linkedln - ************************************************************* * Facebook - ********************************** * YouTube - *********************************************** EEOC STATEMENT: The Wurth Industry North America group of companies are Equal Opportunity Employers and do not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, genetic trait or predisposition, carrier status, citizenship, veteran or military status, and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. Wurth will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws.
    $21 hourly 60d+ ago
  • Customer Service Associate

    Hugo's Family Marketplace 4.1company rating

    Customer service advisor job in Crookston, MN

    Job Description Hugo's Family Marketplace has immediate opportunities for Part Time Customer Service Associates at our Crookston, MN location. Opportunities to grow and advance within the company. Come work for a great community and family oriented company who is continually growing. Competitive pay rates! Great benefits for full-time employees, including Health, Vision and Dental Benefits, 401K, Paid Time Off and Holiday Pay. New Employee Discount! Flexible Schedules to meet your needs. Nights, weekends and Holidays required. Duties: Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Assist customers with purchases as well as several additional services. Includes light office work and recording, counting, and maintaining register drawers. #hc150734
    $28k-34k yearly est. 17d ago
  • Customer Service Representative - Grand Forks, ND

    Kedia Corporation

    Customer service advisor job in Grand Forks, ND

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $29k-37k yearly est. 23h ago
  • Customer Service Rep(01979) - 601 N Broadway

    Domino's Franchise

    Customer service advisor job in Crookston, MN

    Customer Service Representative/Pizza Maker - Domino's Pizza Our business is growing as our fan base increases! Domino's Pizza is looking for customer service representatives/pizza makers for our growing team. JOB REQUIREMENTS -At least 16 years of age -A winning smile, great attitude and customer focused personality -Excellent attendance & punctuality -Basic math & money skills -Ability to work in a fast-paced environment BENNEFTS -Flexible schedule -Growth opportunities -Pizza discounts -Team members 18 years of age and older earn up to 50% of their earned wages the next day when signed up for branch. JOIN THE #1 PIZZA COMPANY TODAY! DOMINO'S PIZZA TEAM HONEY BADGER! Additional Information All your information will be kept confidential according to EEO guidelines.
    $32k-41k yearly est. 14d ago
  • Customer Service Associate I

    Family Dollar 4.4company rating

    Customer service advisor job in Mayville, ND

    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: + Assist customers with questions and recommendations + Manage sales transactions while working assigned cash register + Maintain security of cash and protect company assets + Keep the store well-stocked, and recover merchandise + Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards + Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders + Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable + Other duties as assigned* **Skills and Experience:** + High school diploma or equivalent is preferred + Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred + Ability to follow instructions and interpret operational documents is required + Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting + Excellent customer service and relationship management skills are required + Strong organizational and communication skills are required + Strong problem-solving and decision-making skills are required **Perks and Benefits:** We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer: + Employee Assistance Program + Retirement plans + Educational Assistance + And much more! _We are an_ _equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and mak_ _e_ _all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles._ _We are committed to_ _complying with_ _the Americans with Disabilities Act (ADA) and providing reasonable_ _accommodations to qualified individuals with disabilities_ _._ _This job specification should not be construed to imply that these requirements are the exclusive standards of the position._ _This is not to be considered a complete list of job duties, which appear in the for this position, and which may be amended from time to time at_ _our_ _discretion._ _Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor._ _Please note, this job description is not a contract of employment and may be_ _modified_ _to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may_ _terminate_ _the employment relationship at any time, with or without cause or notice._ Part time 700 3rd Street Se,Mayville,North Dakota 58257 33542 Family Dollar
    $28k-32k yearly est. 36d ago
  • Customer Service Rep(01852) - 400 A Ave

    Domino's Franchise

    Customer service advisor job in Emerado, ND

    Customer Service Representative/Pizza Maker- Domino's Pizza Our business is growing as our fan base increases! Domino's Pizza is looking for customer service representatives/pizza makers for our growing team. JOB REQUIREMENTS -At least 16 years of age -A winning smile, great attitude and customer focused personality -Excellent attendance & punctuality -Basic math & money skills -Ability to work in a fast-paced environment BENNEFTS -Flexible schedule -Growth opportunities -Pizza discounts -Team members 18 years of age and older earn up to 50% of their earned wages the next day when signed up for branch. JOIN THE #1 PIZZA COMPANY TODAY! DOMINO'S PIZZA TEAM HONEY BADGER! Additional Information All your information will be kept confidential according to EEO guidelines.
    $29k-37k yearly est. 12d ago

Learn more about customer service advisor jobs

How much does a customer service advisor earn in Grand Forks, ND?

The average customer service advisor in Grand Forks, ND earns between $25,000 and $35,000 annually. This compares to the national average customer service advisor range of $26,000 to $39,000.

Average customer service advisor salary in Grand Forks, ND

$30,000
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