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Branch Customer Service Representative - Greenville NC
The Auto Club Group
Customer service advisor job in Greenville, NC
Why Choose a Career with the AAA The Auto Club Group (ACG) * Established brand that has been around for over 100 years. Our members know and trust us! * Branch Offices house travel, membership, insurance sales and support employees * You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members. Excellent Opportunities to Build a Career Path: The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as: * Other Branch positions - Field Insurance Sales Agent, Travel Agent or * Other Departments such as: * Call Centers (ERS, Sales and Service, etc.) * Automotive Services * Claims * Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative I's or Branch Customer Service Representatives who can promote ACG products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products. As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs. * Provide sales and support services to members including greeting, servicing, and selling membership, travel products (car, hotel, basic tour packages, etc.) and (some) banking products. * Generate leads, update members on travel and insurance specials, and provide travel information * Respond to customer inquiries and refer to senior staff or agent when appropriate * Provide cashiering services to members which includes taking and processing payments for insurance policies (installment, lapse or reinstatement), travel and sale of tickets, and travel money products, processing remittance/depository transfers and balancing cash drawer * Receive and resolve member/customer complaints and seek assistance from management in complaint resolution when appropriate * Provide administrative support to the travel and/or insurance sales staff during peak periods * Conduct outbound promotional calls for insurance and/or travel products * Other duties as assigned HOW WE REWARD OUR EMPLOYEES Our Auto Club Group Branch Customer Service Representatives earn a competitive hourly wage of $19.00 - $21.50, based on experience, with additional incentives and an annual bonus potential based on performance. ACG offers excellent and comprehensive benefits packages: * Medical, dental and vision benefits * 401k Match * Paid parental leave and adoption assistance * Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays * Paid volunteer day annually * Tuition assistance program, professional certification reimbursement program and other professional development opportunities * AAA Membership * Discounts, perks, and rewards and much more WE ARE LOOKING FOR CANDIDATES WHO Required Qualifications: Education: * High School Diploma or equivalent Work Experience: * Working in a customer focused environment * Providing customer focused service and timely solutions to problems * Microsoft Office applications * Taking personal responsibility in seeking solutions to problems * Multi-tasking and appropriately prioritizing tasks to ensure meeting office customer service goals Successful candidates will possess: * Passion and enthusiasm for working with people * Basic mathematical calculations to accurately perform monetary transactions * Communicate effectively (verbal and written) with others in a work environment * Work effectively in a team environment * Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility * Work under pressure in a high volume, fast paced customer service environment * Work irregular hours including holidays and weekends (may include community events) Work Environment This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility. #Li-Kh1 t. Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.$19-21.5 hourly 3d agoMorning Customer Service/Sales Associate
Greenville
Customer service advisor job in Greenville, NC
Replies within 24 hours Benefits: Employee discounts Flexible schedule Free uniforms Opportunity for advancement Training & development "BRING THE JOY WITH CAKES" This position is for a person who can do MORNINGS (8:15AM - 4:00PM), perfect for anyone looking for part-time work while kids are in school. It will require an occasional Saturday and or Sunday. This is not a seasonal opportunity. A person to help with marketing and retail is a BONUS! You will be perfect if you have a passion for customer service and design. Easy, Fun, and Great Smells! Locally owned and operated Bakery The Nothing Bundt Cakes (NbC) Joy Creator creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Joy Creator is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Joy Creator embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace. Accountabilities/Duties: Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience. Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise. Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration. Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected. Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces. Replenishes retail merchandise and cake display case to ensure a strong visual presentation. Assists the Crafter in preparing cake decorations and packaging supplies as needed. Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene. Maintains a consistent work attendance and punctuality record. Core Values and Competencies: Servant's Heart Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive. Keeps the good of the team or guest ahead of personal interests or gain. Displays humility and empathy in interactions with others. Spirit of a Champion Demonstrates pride in responsibilities, an intense drive and a passion to succeed. Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control. Operates with a strong sense of urgency and adheres to NbC brand standards. Genuine Connections Projects warmth, enthusiasm, and optimism that attracts others. Builds positive, productive relationships with all team members. Listens actively and communicates openly, clearly and respectfully. Knowledge, Skills, and Abilities: Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative. Enjoys interacting with diverse people and excels at providing a superior guest experience. Can perform multiple tasks simultaneously while maintaining meticulous attention to detail. Is diligent, organized and self-motivated. Has the ability to understand and carry out oral and written instructions and request clarification when needed. Is comfortable with new technology and has the ability to operate a point-of-sale system. Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency. Has the capacity to stand for extended periods of time and work in a fast-paced environment. Education, Certifications and Work Experience Requirements: Applicants must be 16 years of age or older. While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus. Work Availability: Can be flexible to work various shifts, including early mornings, evenings, Saturdays and minimal holidays as needed. Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. Compensation: $10.00 - $13.00 per hour Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy$10-13 hourly Auto-Apply 60d+ agoAutomotive Customer Service Advisor - 2721
Tupeloms
Customer service advisor job in Greenville, NC
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.$27k-35k yearly est. 1d agoCustomer Service Associate
Variety Stores LLC
Customer service advisor job in Ayden, NC
Job Description As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions • Retail store environment where extended periods of standing are required • Retail store stockroom environment subject to fluctuations in temperature • Frequent lifting and maneuvering of merchandise and displays. • Exposure to dust and extreme temperatures while unloading trailers. • Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.$23k-30k yearly est. 11d agoHyundai Service Advisor
Pecheles
Customer service advisor job in Greenville, NC
Start the New Year with a New Career at Pecheles Automotive in Greenville! We are seeking an experienced Service Advisor/Assistant Service Manager to to join our busy and growing Hyundai Service Team. This role works closely with the Service Manager and fellow Service Advisors to provide excellent customer service and ensure a smooth service experience. The ideal candidate will have prior experience working directly with customers and a background in automotive service. Our Service Center is open Monday through Friday until 5:30 PM, offering a great work-life balance. What We Offer Medical, Dental, & Vision Insurance Teladoc Membership (Free 24/7 access to US physicians) 401K Plan, early enrollment available Paid time off and vacation (Earn 3 days PAID vacation after just 6 months!) Growth opportunities Employee vehicle purchase plans Family owned and operated. Long term job security Discounts on products and services Service Center Closed Saturdays & Sundays Duties and Responsibilities Works with customers and technicians to identify required maintenance. Advises customers on necessary and recommended services. Offers additional services and repairs to customers. Computes cost of replacement parts and labor to restore vehicle to condition specified by customer. Estimates cost of mechanical, electrical, or other repairs. Enters itemized estimate on service order and explains estimate to customer. Schedules appointments with customers. Meets dealership's standards for repair and order production. Maintains CSI at or above Company standards. Maintains an organized, clean and safe work area. Participates in required training. Records all hours worked accurately in company timekeeping system. Follows Safeguards rules and regulations. Demonstrates the Company's Core Values Complies with Company policies and procedures. Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties. Other duties as assigned. Qualifications Organized and friendly personality Demonstrated ability to manage others Time management skills, including a commitment to attendance and punctuality. Fantastic communication skills. Professional, well-groomed personal appearance. Manufacturer Training (ability to complete upon hire). Valid Driver's License; Clean driving record. Willing to submit to a pre-employment background check & drug screen.$48k-89k yearly est. Auto-Apply 21d agoService Advisor
Lee Kia of Greenville
Customer service advisor job in Greenville, NC
If you love cars and have a passion for people, you may have found your future. As a family-owned business, we are always looking for new talent. We are committed to: Exceeding customer expectations Expert product knowledge Striving for excellence Maintaining professionalism and a spirit of fun Grow with Us We invest in our staff. Our team members are Trained and Certified and receive continuing education each year for as long as they are employed. Retention and promotion from within are the cornerstone of our human resources planning. We believe in cross-training and team orientation. The more you know the stronger you are. Our employees have opportunities with the entire Lee family. Benefits: Paid Time Off 401(K) Retirement Plan Medical, Dental, Vision Insurance Options Responsibilities Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Ensure the daily inventory of technicians' time is consistently sold to service customers Distribute work between technicians efficiently Answer technical questions about vehicle problems, warranties, services, and repairs Maintain Customer Success Index at or above company standards Assist in diagnosing vehicle problems; order parts and tools as necessary Oversee administration of warranty claims as well as training and supervising of service department Reinforces company policies and adheres to company standards Encourages compliance with applicable laws and regulations Maintain good working relationship with factory(s) and foster positive employee relations Qualifications Organized and friendly personality Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance Consistent record of service and sales success Strong record of positive customer satisfaction results Team oriented and self-motivated Able to work with little supervision Clean driving record and valid driver's license We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.$48k-89k yearly est. Auto-Apply 60d+ agoService Advisor
Freedomroads
Customer service advisor job in Greenville, NC
Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. What You'll Do: Determine specialized product needs and services by working directly with customers Suggest add-on sales to increase average transactions Provide price estimates for designated installations prior to scheduling appointments Keep customers apprised of work progress What You'll Need to Have for the Role: A minimum of one year of service experience is preferred Previous RV product or camping lifestyle Ability to work daily on a computer and perform internet searches as needed Excellent organization and follow up skills are required The ability to follow department procedures and policies Valid driver's license preferred May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices Prolonged periods of standing, stooping, crawling, and bending General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more. In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.$50k-75k yearly Auto-Apply 26d agoCustomer Service Rep(04462) - 4201 Lee St.
Domino's Franchise
Customer service advisor job in Ayden, NC
You must be 16 years of age or older. General job duties for all team members. Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Clean equipment and facility daily. Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Ability to enter orders using a computer keyboard or touch screen.$27k-35k yearly est. 7d agoCustomer Care Coordinator-Order Experience I
United Seating & Mobility
Customer service advisor job in Greenville, NC
By joining Numotion, you will be a part of the nation's leading provider of Complex Rehabilitation Technology. Numotion is helping thousands of people with individually configured, medically necessary mobility products and services. From manual and powered wheelchairs to disposable medical supplies that serve unique medical and functional needs, we are improving the lives of people with disabilities by enabling them to actively participate in everyday life. Maintaining our standing as the industry leader in CRT comes from having a workforce with a diverse mix of minds, backgrounds and experiences, and we are committed to cultivating an inclusive work environment based on open dialogue, active listening and ongoing definitive actions. JOB PURPOSE: Receives and implements new equipment requests, determines reimbursement eligibility and coordinates the timely provision of services. Facilitates timely order movement through Numotion's order processing system. KEY RESPONSIBILITIES: § Assists customers with new equipment requests, obtains demographics, enters and maintains accurate data in order processing system while progressing orders through to completion. § Verifies insurance/funding eligibility and benefits, communicates to customers their financial responsibility, obtains prescriptions and any other medical documentation necessary to obtain funding. § Enters orders into order processing system assuring that efforts are made to accurately and completely perform intake steps. § Responds to customer inquiries, requests, and complaints in a timely manner working with other staff members to increase customer satisfaction and turnaround times. § Takes responsibility to completely resolve issues without additional transfers and/or de-escalate customers whenever possible. § Coordinates scheduling of ATP's and seating technicians for evaluations and adjustments requests. § Meets all set productivity and performance standards § Participates in New Equipment department initiatives to continually improve department results. § Other duties as assigned by manager § Utilize Numotion Leadership Principles to perform job with integrity, compliance, and values consistent with Numotion's mission. § Adhere to employee or customer confidentiality and comply with Numotion's policies and federal regulations. § Provide excellent customer service for all internal and external customers at all times. Provide solutions for customer concerns and continually focus on customer service as our top priority. § The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by management. REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE: § High school diploma or general education degree (GED) or equivalent combination of experience and education. § Minimum one year of customer service experience. PREFERRED COMPETENCIES AND QUALIFICATIONS: § Strong communication skills, both written and verbal § Strong listening, organization and priority setting skills. § Ability to work in a fast-paced environment and juggle multiple priorities. § Ability to think quickly, assess a situation and make a sound decision. § Ability to provide best-in-class customer service § Working knowledge of service order processing experience § Knowledge of complex rehab equipment and products § Prior experience working in durable medical equipment industry § Demonstration of exceptional interpersonal and problem-solving skills both internally and externally with customers. § Knowledge of MS Word, Excel, PowerPoint, and Outlook PHYSICAL WORK REQUIREMENTS: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. § Frequent use of hands, wrists, fingers associate with computer equipment. § Prolonged periods of time working at a desk and/or on a computer. § Occasionally move and reach with arms and hands. § Ability to communicate effectively. § Ability to work overtime as needed. At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.$33k-45k yearly est. 59d agoService Advisor (6003)
Team Automotive Group
Customer service advisor job in Goldsboro, NC
As a Service Advisor / Writer at Team Auto Group, you will be the frontline liaison between our clients and our service team. In this role, you will handle incoming service calls, assist customers in understanding service options, and ensure a high level of satisfaction by explaining parts availability, warranty details, and pricing transparently. Key Responsibilities: Respond promptly to incoming service calls and address customer inquiries. Thoroughly identify and assess customer needs to achieve satisfaction. Provide detailed explanations of parts, services, warranties, and pricing. Assist technicians by sourcing the correct parts and estimating labor times. Maintain and strive to exceed our dealership's customer satisfaction scores. Conduct comprehensive Vehicle Inspection Reports for each customer. Proactively follow up with customers to discuss and reschedule declined services. Efficiently use xTime software to enhance service menu presentations and offerings. Benefits: Competitive 401(K) plan with employer match. Comprehensive health and prescription coverage. Life and disability insurance. Full dental and vision care. Generous paid vacation (up to 18 days) and holidays. Uniforms provided. Attractive employee purchase plans. Join our team and contribute to our reputation for exceptional service. Apply today-opportunities like this fill quickly! Qualifications Requirements: Must have prior experience and strong automotive knowledge Availability to work alternating Saturdays. Professional demeanor with strong interpersonal and communication skills. Ability to follow detailed instructions and processes. Valid driver's license and a clean driving record. Strong team orientation and a service-driven attitude.$47k-87k yearly est. 6d agoSERVICE ADVISOR
The Mason Automotive Group
Customer service advisor job in Rocky Mount, NC
NOW HIRING: Chrysler Service Advisor Company: [ROCKY MOUNT CDJR] Job Type: Full-Time | Competitive Pay | Growth Opportunity Are you passionate about the automotive industry and skilled in customer service? Join our fast-paced, high-performing Chrysler service department and take your career to the next level! About the Role: As a Chrysler Service Advisor, you'll be the vital link between our customers and technicians. Your job is to provide top-tier service, ensure accurate repairs, and deliver an exceptional customer experience. Responsibilities: Greet customers and assess their vehicle service needs. Prepare repair orders and communicate clearly with technicians. Provide accurate estimates and keep customers informed throughout the repair process. Upsell recommended maintenance and services. Ensure all work is completed on time and meets quality standards. Maintain strong CSI (Customer Satisfaction Index) performance. Requirements: Previous experience as a Service Advisor (Chrysler/Dodge/Jeep/RAM experience preferred). Strong communication and organizational skills. CDJR certification a plus (but not required). Ability to work in a fast-paced environment. Valid driver's license and clean driving record. We Offer: Competitive pay plan (base + commission/bonus) Factory training and certification opportunities Health, dental, and vision insurance 401(k) with company match Paid time off and holidays A positive, team-oriented work environment Ready to Drive Your Career Forward? Apply today and become part of a growing team that values integrity, performance, and customer satisfaction. Send your resume to: [*******************] Contact us at: [**********] ask for Luckie Toler$47k-89k yearly est. Auto-Apply 60d+ agoService Advisor- Rocky Mount Toyota
Carter Myers Automotive
Customer service advisor job in Rocky Mount, NC
Full-time Description The Service Advisor plays a key role in driving customer satisfaction and service department revenue by effectively identifying vehicle service needs and presenting maintenance and repair solutions. This dynamic, customer-facing position combines technical insight with sales acumen, guiding customers through service options and building trust through clear communication and expert recommendations. Ideal for individuals with strong interpersonal and persuasive skills, this role offers significant earning potential and career advancement within CMA's dealership network. About CMA CMA is an ESOP (Employee-Owned) company with a people-first culture. We offer career growth and development, a strong reputation and stability, community involvement, competitive compensation and benefits, and a healthy work-life balance. As an ESOP company, we share ownership with our employees -motivated by a shared purpose and a deeper level of commitment. This shared ownership inspires an uncommon level of care that sets us apart, Owners Just Care More . We Value Diversity CMA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. What We Offer: Competitive hourly wage and performance incentives. Paid training and certification opportunities. Career advancement pathways within CMA. Health, dental, and vision insurance. Employee Stock Ownership Plan (ESOP) 401(k) with company match. Employee discounts on vehicles, parts, and services. Requirements Key Responsibilities: Greet customers promptly and professionally upon arrival. Accurately document customer concerns and vehicle symptoms. Provide clear explanations of recommended services and associated costs. Coordinate with technicians to ensure timely completion of express services. Maintain communication with customers throughout the service process. Review and finalize service orders, ensuring accuracy and customer satisfaction. Promote additional services based on vehicle needs and maintenance schedules. Ensure cleanliness and organization of the express service lane. Uphold CMA's standards for customer service and integrity. Qualifications: 1-2 years of experience as an Express Service Advisor or in a similar customer-facing role within automotive service, retail sales, or hospitality, with a track record of meeting performance goals and upselling services. Strong communication and interpersonal skills. Ability to multitask in a fast-paced environment. Basic understanding of automotive systems and maintenance services. Proficiency with dealership management systems (DMS) and scheduling tools. Valid driver's license and clean driving record. Certificates, Licenses, Registrations: Valid Driver's License Drug and Alcohol Policy CMA is a drug and alcohol-free workplace. We are committed to maintaining a safe and healthy environment for all employees Pre-Employment Screening Notice Employment at Carter Myers Automotive is contingent upon successful completion of a background check and drug screening. J oin our team and be a part of a dynamic work environment where you can grow and develop your skills! We look forward to receiving your application.$47k-89k yearly est. 60d+ agoCustomer Service Associate
Meridian Waste Solutions, Inc.
Customer service advisor job in Greenville, NC
Summary: The Customer Service Associate works to deliver the highest level of quality service to our customers. The Customer Service Associate receives and responds to routine residential and commercial customer calls, inquiries, requests and complaints, which are typically general to moderately complex in nature and require limited research and investigation to reach resolution. Working in established guidelines, this position is responsible for delivering superior customer service in a prompt, respectful and courteous manner to ensure concerns are resolved. Essential Duties and Responsibilities Successfully complete training to become knowledgeable about the waste industry and Meridian Wastes' processes, services and policies. Respond in a timely and accurate manner to routine customer service calls, ensuring that residential and commercial service issues and concerns are treated in a respectful and professional manner. Effectively respond to routine issues regarding general residential and commercial service matters, which may involve outbound calls and other communications to resolve simple issues including, billing questions, service inquiries or cancellations, residential price increases and equipment issues. Return all internal and external calls, emails and faxes in a timely manner to ensure that customers' concerns are understood, addressed and resolved in an efficient and complete manner as possible. Receive and review individual performance metric reports and action plan with manager to understand individual performance. Enter service data into computer for billing and scheduling purposes. Log information about customer service interactions into systems; update in a timely and accurate manner so that associates are able to track service inquiries and resolution. Follow and comply with all safety policies. Additional duties as assigned. QUALIFICATIONS To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/ and or Experience: * Associates Degree preferred * Minimum of 3 years of related experience required. * Experience in the Solid Waste Industry preferred. Specialized Knowledge Required - Including any required certificates, licenses, and registrations * Strong organizational skills and ability to work in high-volume, fast-paced environment. * Ability to work effectively and efficiently within a team environment. * Microsoft Office * Ability to complete projects and assignments with minimal direction from leadership. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Light lifting (50 pounds), office environment WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Office: Standard office equipment; work usually performed in an office setting free from any disagreeable elements. * Travel: As required for position. In addition to the above, the performance of other related duties may be required. I have read and understand the contents of the above job description.$23k-30k yearly est. 47d agoCustomer Service Rep.
Adams Communications Co
Customer service advisor job in Greenville, NC
Adams MultiMedia (AMM) is building an exceptional Customer Care team throughout our major markets working onsite or remotely. You may be able to work in any of our 100+ locations. For a complete list of AMM offices log onto adamsmultimedia.com AMM provides complete news and multimedia products to more than 34 million people within the local communities being served. AMM is seeking Customer Care Associates to provide superior service and an overall positive customer experience for subscribers of all 100+ APG locations. AMM offers a competitive hourly wage, plus bonus, for local candidates working on-site. Primary Responsibilities · Provide the highest level of customer service and satisfaction · Listen to customer concerns and handle complaints in a professional and timely manner · Review and update customer accounts and transactions while resolving issues Requirements · High school diploma, GED or suitable equivalent · 1+ years of customer service experience · Excellent phone etiquette · Proficient computer skills, including the ability to type at least 40 WPM · Reliable, self-starter with a positive and collaborative attitude · Outstanding communication skills, both verbal and written · Proven organizational skills · Ability to sit at a desk for extended periods · Hours may vary to cover different time zones and the ability to work weekends, holidays, evenings, a rotating schedule Interested and qualified candidates can email resumes to the Customer Care Manager : *************************** No phone calls please. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.$27k-35k yearly est. Auto-Apply 6d agoCustomer Service Representative - State Farm Agent Team Member
Tom Gingrich-State Farm Agent
Customer service advisor job in New Bern, NC
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Simple IRA Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Licensing paid by agency Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.$26k-35k yearly est. 12d agoCustomer Service Representative
Trodat Trotec Group
Customer service advisor job in New Bern, NC
Job Description SUMMARY: This position is part of a Customer Service team that is responsible for working together to provide effective individualized, responsive, and comprehensive service to domestic, internal and key customers to achieve maximized customer satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES: (Other duties may be assigned) PROCESS OWNERSHIP : · Handle incoming calls from current and new accounts, as well as sales reps., and internal customers. · Handle customer related issues through to completion: · Contacts customers when necessary to advise them regarding shipment delays and/or information necessary to process orders. Initiate orders for replacements and/or for correcting errors (shortages, wrong item shipped, etc.) · Initiate tracers with carriers if shipment is lost or damaged. · Handle Customer complaints (i.e.: incorrect orders, defective products, etc.). · Handle irate customers in a professional manner. · Obtain customer feedback information. · Track orders for Carriers and/or Customers · Provide general information to customers. · Troubleshoot & follow through with Order Requirements / Operations. Work in partnership with other departments, including warehouse personnel, to ensure a high customer service level. ORDER ENTRY TASKS : · Enter all types of domestic and international orders including: · Phone/Fax/Returns · Order Entry - (EDI orders) · Drop Ships · Process special orders · Utilize proper Order Entry processing procedures · Returns · Handle inquiries regarding back order questions - follow through with the appropriate production personnel and respond to Customer in a positive and professional manner. BILLING : · Invoicing and emailing to customer contact · Obtain Credit Card information and process credit card payments. · Support Accounts Receivable as required. MAILINGS : · All types of mailings including: Invoices and Marketing Materials, etc. · Send samples upon request. ADMNISTRATIVE : · Administrative responsibilities include: · Company phone coverage. · Filing. Data: REPORTING/UPDATE/Maintenance : · Confirming accurate pricing through customer quotes · Responsible for updating customer specific pricing in SAP · Maintain the Customer Master File and material data · Perform user testing for SAP & Outbound Upgrades. · Responsible for Statistical reporting (i.e.: SAP). · Create new accounts Online : · Help customers navigate ILC's website and be able to answer any questions Marketing : · Coordinate with customers and ILC's marketing assistant any samples that need to ship out · Provide the appropriate ILC product literature to the customer upon request or when applicable Exporting : · Coordinates the shipment of material between the customer and ILC shipping department Warehouse : · Provide assistance with warehouse functions (Picking/ Shipping Orders) in the case of an emergency. (UPON REQUEST ONLY) Sales : · Gather pertinent information needed to qualify and quote a specific job request and provide to the sales staff · Enter a quote in SAP (UPON REQUEST ONLY) · Responsible for contacting current and new business customers to introduce new products and announce any specials as requested. Finance : · Expedite orders upon request for customers: · If order is on hold, inform Finance that a particular order needs to be rushed. · Follow through to inform the respective manager of an expedited, special or emergency order. · Complete return authorization forms as required. · Submit new account information and address changes to Finance. · Notify the Finance Department of accounts that should be marked for deletion. General : · Make and coordinate various Hotel, Airline tickets, Car Service, Trade Show, etc. reservations UPON REQUEST OTHER ASSIGNED DUTIES: · Work in conjunction with IT Department: Responsible for phone system maintenance and related reporting. Contact vendor to report phone issues, problems, etc. · Performs other related duties and/or special projects as assigned. OTHER SKILLS AND ABILITIES: · Must possess excellent telephone etiquette, demonstrated verbal communication and written skills and the ability to interact well with others. · Ability to communicate effectively with supervisor, co-workers and customers, work independently, or with a group, on various on-going projects simultaneously, and work accurately and dependably in a fast-paced environment. · Computer proficiency: Intermediate PC skills including Windows, Microsoft Excel and Word, and Internet use to navigate and search how to look up different sites and get specific information. SAP experience is a plus. · Ability to use PC for E-mail use. · Must be able to remain focused on the daily tasks of the job as specified above in order to maintain overall accuracy, meet daily deadline requirements, and meet overall performance expectations of the job. · Ability to use a calculator. · Able to interact within a team environment. · Ability to work accurately and dependably in a fast-paced environment. EDUCATION AND/OR EXPERIENCE: · Associates Degree or higher. · 2-5 years Customer Service experience and telephone communications experience. LANGUAGE SKILLS: · Ability to read, analyze, and interpret technical instructions. · Ability to communicate effectively, respond to common inquiries or complaints from supervisor, co-workers and customers. MATHEMATICAL SKILLS: · Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, percentages and decimals. · Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. REASONING ABILITY: · Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.$26k-35k yearly est. 15d agoTreasury Services Specialist II
Southern Bank and Trust
Customer service advisor job in Mount Olive, NC
Treasury Services Specialist II Reports To: Treasury Services Sales Team Leader None FLSA Status: Exempt Responsible for direct sales of new treasury services products that are moderate to complex in nature. Act as single point of contact for assigned business customers, expansion of existing business relationships, and the retention of customers. The Treasury Services Specialist will be responsible for selling the products and services related to treasury services; developing an understanding of the core processing system and the various modules attached to that system. This associate will ensure the treasury services products are implemented and working efficiently and effectively for their customers; working closely with IT, Bank Operations, Electronic Delivery, Commercial Lending and Retail Sales to meet all customer needs. Associate will coordinate between the departments, as well as with customers; reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information. May also provide/refer other banking services as needed by customers. Specific Job Functions (Duties/Responsibilities): Solicit and call on prospects and clients for Southern Bank Treasury Services. Analyze client needs and make proposals for new and enhanced treasury services offerings to clients. Recommend products, procedures or services that may streamline the customer's interactions Operate efficiently, execute with precision on complex client requests and request support as necessary to build and strong client relationships Insure all treasury services offerings comply with Bank policy and all applicable laws and regulations with appropriate risk management oversight Support Bank business development efforts Make joint calls on large or unusual customers in support of calling officer efforts Actively seek, sale and onboard new commercial customers with treasury services; cross-refer to other lines of business calling officers for relevant product assistance Maintain current knowledge of all Bank services and products. Proactively manage and service assigned market areas. Meet or exceed assigned sales and service goals For assigned markets, serve as product expert for all treasury services front end systems, products, services Participate in treasury services product training for customers as required Ensure timely and effective escalation and remediation of issues Ensure sound risk decisions commensurate with the business unit risk appetite is applied Perform other duties as assigned JOB REQUIREMENTS: Knowledge/Skills/Abilities Required: The ability to effectively manage established business development process - schedule, prepare for and conduct professional business development calls on customers and prospects Current knowledge of the Treasury Services industry, services and process - ability to analyze commercial and small business liquidity/cash control needs and requests Knowledge of applicable lending and depository laws and regulations and related industry policies Ability to work with limited supervision, and seek assistance as needed Personal credibility and the ability to sell Bank products and services Excellent oral and written communications skills; strong sales presentation experience Education/Experience Requirements: Bachelor's degree in business or a related field preferred 2-5 years of treasury services sales and service experience 3-5 years banking or private banking experience required 1-4 years achieving personal business development targets met or exceeded Certified Treasury Professional (CTP) credential preferred Superior analytical skills; ability to analyze new and existing relationships Excellent verbal and written communication skills and excellent presentation skills Ability to effectively manage time and to manage multiple priorities with minimal direct supervision Ability to work as an individual contributor while maintaining partnership with other team members Superior customer relations skills. Must be able to establish and maintain a high level of credibility with all levels of internal staff and external customers.$33k-65k yearly est. Auto-Apply 41d agoInsurance Customer Service Rep
O'Berry and Lewis Inc.
Customer service advisor job in Goldsboro, NC
Job Description Our office is expanding, and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have. 3 years of property and casualty Insurance experience required. Base salary of $45,000-$65,000 based on experience. Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Health Insurance Life Insurance Mon-Fri Schedule Career Growth Opportunities Retirement Plan Paid Continuing Education Licensing Assistance Paid Sick Leave Paid Holidays Long-Term Career Growth Responsibilities Process customer policy change requests. Complete Evidence of Insurance requests. Take premium payments from customers. Verify phone numbers, addresses and email addresses with each customer contact and update customer information. Thoroughly understand and follow all underwriting, rating and compliance requirements. Requirements Possess a genuine willingness to learn, be intuitive and resourceful and be coachable. Be a great self-starter with a sense of urgency. Proficiency to multi-task, follow-thru and follow-up. Excellent Communication/interpersonal skills. A Property & Casualty license required.$45k-65k yearly 25d agoService Advisor/Lane Manager
Anderson Automotive Group
Customer service advisor job in Greenville, NC
Join our team: Fred Anderson Automotive Group is looking for an Automotive Service Advisor for our Kia of Greenville site. We are looking for energetic and outgoing personalities with a proven track record of customer service to deliver quality and professional service to our service customers when they bring their vehicles in for their scheduled maintenance and repairs. The ideal candidate will possess strong communication and time management skills and the ability to build rapport with customers as they assist customers through the service process. The Anderson Automotive Group is a family owned and operated business with over sixty-five years of history. Our franchise car dealerships represent world-class manufacturers including: Toyota, Subaru, Nissan, Kia, GMC, Buick, Chevrolet, Cadillac, Hyundai, Genesis, Acura, and Honda. We are in the best markets in the southeast. Founded in 1955, our roots run deep through philanthropy and community development. We strive to be a progressive, world-class retailer and service provider. Every associate at Anderson Automotive Group is critical to our success What we have to offer: · A culture of caring, belonging, and respect for everyone · Managers that people want to work with · Career growth and advancement · Leadership development, innovative training and learning systems · Competitive compensation plans · 401k retirement plans with company match · Comprehensive health benefits packages, including telehealth and behavioral health services · Paid employee referral, recognition, and bonus programs · Paid time off, bereavement, and vacation benefits · Industry leading maternity and paternity leave · Employee discounts on parts, service, vehicle purchases, and local entertainment What we are looking for: · Individuals with friendly and outgoing personalities · Ability to build rapport and follow up with guests throughout the service process · Possess strong communication and organizational skills · Assist customers in maintaining vehicles according to manufacturer standards · Perform high-quality, professional, and knowledgeable presentation of needed repairs and maintenance · Strong focus on providing the highest level of customer service to our guests · Learn to overcome objections, close sales, and perform all steps of the sales process in accordance with company standards · Individuals with prior sales, customer service, or hospitality experience · Valid driver's license with acceptable motor vehicle record is required · Highschool diploma or equivalent Why Automotive: Career growth: Endless opportunities for career development within our organization, with development programs and trainings to get you where you want to be Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities Technology: There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes. Why Automotive: Career growth: Endless opportunities for career development within our organization, with development programs and training to get you where you want to be. Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities Technology: There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes.$45k-76k yearly est. Auto-Apply 11d agoADA Reader/Scribe
Craven Community College
Customer service advisor job in New Bern, NC
This position supports the delivery of ADA accommodations by assisting students with disabilities in the classroom completing academic assignments by writing down, typing verbatim what is dictated and by reading textbooks or assignments. Assistance mainly occurs outside of the classroom in the Academic Support Center, Library, or Testing Center. The position will work on average 16 to 20 hours per week and requires a flexible schedule. Essential Duties & Responsibilities * Assist students with disabilities in completing academic assignments in or outside the classroom * Transcribing essays and homework assignments * Transcribing instructor in-class lectures or presentations * Reading textbooks, class notes, and homework assignments * Provide services to students with limited acuity and/or legally blind * Describe pictures in words * Provide verbal cues for guiding, as needed * Provide hands-on interpretation of course content in lab Minimum Qualifications High school diploma or equivalent. Preferred: Associate's degree from a regionally accredited institution of higher learning. Proficiency with reader, scribe and lab assistant skills. One year of related work experience. Knowledge, Skills and Abilities Knowledge * Knowledge of disabilities * Knowledge of learning strategies for students with disabilities * Knowledge of disability assistive technology Skills * Good reading and writing skills * Basic computer skills * Intermediate knowledge of Microsoft Word * Good communication and interpersonal skills * Organization and attention to detail * Multi-tasking and problem solving Abilities * Ability to write legibly * Ability to perform repetitive tasks with patience * Ability to work independently as well as with others and be self-motivated * Ability to make sound decisions * Ability to exhibit accountability, adaptability and collaboration * Ability to read aloud clearly and softly, at a normal pace and with good pronunciation * Establish and maintain effective working relationships with those contacted in the course of work * Handle confidential information with absolute discretion * Commitment to diversity, equity and inclusion; demonstrated ability to work effectively with a culturally diverse workforce, including those with different levels of academic preparation and varying physical and learning abilities, and socioeconomic levels$31k-68k yearly est. 39d ago
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Learn more about customer service advisor jobs
How much does a customer service advisor earn in Greenville, NC?
The average customer service advisor in Greenville, NC earns between $24,000 and $39,000 annually. This compares to the national average customer service advisor range of $26,000 to $39,000.
Average customer service advisor salary in Greenville, NC
$31,000
What are the biggest employers of Customer Service Advisors in Greenville, NC?
The biggest employers of Customer Service Advisors in Greenville, NC are:
- MyEyeDr
- Jiffy Lube
- Tupeloms
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