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Customer service advisor jobs in Indiana - 2,480 jobs

  • Customer Service Technical Representative

    Kaiser Aluminum 4.8company rating

    Customer service advisor job in Evansville, IN

    Kaiser Aluminum is known around the world for its superior quality. Our secret is what we put into it-innovative thinking, industry-leading reliability, and a world-class commitment to customer service. In short, the same qualities we look for in our people. We are looking for a Customer Service Technical Representative to join the Kaiser Aluminum Warrick team outside of Evansville Indiana! The position reports to the Customer and Product Quality Assurance (CPQA) Manager. The technical service organization has responsibility for providing customer technical service for can-sheet products produced at Warrick Operations. This position interacts with both plant personnel and customers to resolve technical issues related to products. The position leads efforts to problem solve product performance issues and to determine root cause and provides information to the manufacturing locations to facilitate root cause problem-solving. In addition, this position is an advocate and change agent for product changes that increase customer satisfaction and/or reduce operating costs. What's in it for you! To support our teams and their families beyond the workplace, we provide an outstanding benefits package effective day one of employment! Industry leading compensation program. 401K options that begin vesting day 1. First-rate vacation plan for valuable work-life balance. Relocation assistance for new team members. Employee resource groups. What you will work on: Identify, drive, and/or facilitate product changes through commercialization. Works with customers during process upset conditions; minimize financial impact. Resolve customer quality issues efficiently and process claims. Leads and/or participates in effective root cause problem-solving Identifies, evaluates, and/or implements initiatives that result in win-win for Kaiser and the customer. Establishes relationships at various levels at customer plants. About you: Aluminum manufacturing knowledge Can and Lid making knowledge preferred Data analysis and problem solving skills Rigid Container Sheet (RCS) manufacturing process knowledge RCS metallurgy knowledge Strong communications, both written and verbal Interpersonal astuteness Negotiations skills HS Diploma/GED Additional Information: The incumbent will travel extensively - can be as high as 70% of the time. Travel may be required with very little notice. About Kaiser Aluminum Warrick: We are an equal opportunity employer. All applicants will be considered based on job-related qualifications and abilities. There shall be no discrimination on the basis of age, race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, veteran, or disability status.
    $32k-38k yearly est. 3d ago
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  • Customer Support Specialist

    Medasource 4.2company rating

    Customer service advisor job in Indianapolis, IN

    Medasource Customer Support Specialist The Medasource Customer Support Specialist plays a critical role in ensuring seamless contractor operations and client satisfaction across multiple accounts. This individual serves as a key liaison between internal teams, clients, and consultants, with a strong focus on operational excellence, compliance, and communication. Key Responsibilities VMS System Management (If Applicable) Monitor and manage job requisitions and submissions through various Vendor Management Systems (VMS) Ensure compliance with client-specific requirements and deadlines Track activity and status updates within VMS platforms Create contractor profiles in VMS upon offer acceptance, coordinate manager approvals ensure proper placements within internal ATS. Update contractor records for extensions, terminations, and any other operational changes. Assist in extension processes, rate increases, offboarding, and related administrative tasks Client-Specific Onboarding Coordinate with onboarding team to ensure onboarding processes for new hires adheres to each client's expectations Monitor completion and ensure compliance prior to consultant engagements Responsible for distribution of all clients related access and equipment documentation. Serve as the point of contact between internal teams, clients, and contractors during onboarding Timekeeping & Payroll Coordination Act as the main point of contact for all timekeeping access issues Proactively resolve delays related to payroll system approvals and ensure timely setup of time portal credentials Monitor and follow up with managers/clients to guarantee accurate time entry and approval ahead of payroll deadlines Pay Disclaimer: The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
    $30k-38k yearly est. 5d ago
  • Customer Enrollment Associate In Office

    The Whittingham Agencies

    Customer service advisor job in Edinburgh, IN

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 14d ago
  • Personal Lines Customer Service Agent

    The Dehayes Group

    Customer service advisor job in Fort Wayne, IN

    About Us The DeHayes Group was founded in 1982 as a commercial property and casualty insurance agency with three employees. Organic growth, acquisitions and development of new product lines enabled The DeHayes Group to become the largest locally owned insurance agency in Northeast Indiana. We are pleased to offer commercial property and casualty, group benefits, personal lines, senior benefits, wellness and financial services. The DeHayes Group represents more than 40 insurance carriers, insures over 1,300 business and 1,800 households and is responsible for the health insurance needs of more than 19,000 lives. Our mission is exceeding expectations beyond insurance. The DeHayes Group proactively delivers the outstanding service and expertise that our clients have come to expect and appreciate for over 30 years. We do this by developing a deep relationship with our clients. This is what guides us to provide you with a tailored solution for your business and personal needs, whether it be property and casualty insurance, employee benefits, personal insurance or financial services. Personal Lines Customer Service Agent (CSA) Position Summary: The primary function of this role is to provide day-to-day maintenance and servicing of Personal Lines accounts. This includes marketing and placing renewal business, partnering with Producers to quote and secure new Personal Lines accounts, and ensuring consistently high levels of client service and satisfaction. Duties: Review all applications, renewal requests, and endorsements to ensure compliance with underwriting authority and guidelines. Prepare and/or authorize auto ID cards as needed. Prepare and/or authorize binders and Evidence of Property Insurance when required. Initiate, review, prepare, and process renewals, endorsements, cancellations, and related transactions. Handle mortgagee and lienholder requests and inquiries via phone and written correspondence. Assist the Producer and Office Manager with collections and process additional or return premiums. Process additional or return premiums for agency-billed transactions. Take claim reports, maintain claim files, mail claim cards to insureds, complete SR21 forms when required, and order police reports as needed. Review company-issued policies and endorsements for accuracy. Enter all non-downloaded policy data into the agency management system in accordance with agency procedures. Participate in training seminars and classes to enhance professional skills and knowledge. Scan and upload all relevant documents into the agency system. Maintain the Expiration List and ensure all policies are renewed or rewritten prior to expiration. Run carrier downloads and process them appropriately. Enter endorsement requests and new business applications directly into carrier systems. Obtain underwriting information for carriers as requested. Run reports and prepare quotations as needed. Monitor cancellation and late-payment notices; mail annual late-pay/EFT letters to insureds, including retrieving billing notifications from the Allied system. Set up and maintain customer information in the agency system, including profiling customers and ensuring accurate contact information. Perform other duties as assigned. Qualifications: Active Indiana Property & Casualty License. Minimum of 1 year of insurance agency experience. Extensive knowledge of all personal insurance lines, especially those products offered through the agency. Comprehensive understanding of agency operations, including claims handling, procedures, personal lines rating, agency management systems, and relevant insurance laws and codes. Proficiency in electronic workflow environments; experience with Applied Epic preferred but not required. Proficiency with Outlook, Word, Excel, document management tools, carrier proprietary systems, and phone systems. Familiarity with risk assessment and risk management techniques. Excellent time management, organizational and verbal and written communication skills. High degree of self-motivation and self-direction. Hours: Monday - Friday, 8:00am to 4:30pm Office Location: 11118 Coldwater Road, Fort Wayne, IN 46845 Benefits: Competitive Compensation Health Insurance Plans (PPO, HSA, Copay Options) Dental Insurance Vision Insurance Company Paid Disability Insurance Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance 401(k) with Safe Harbor Match Paid Time Off Paid Holidays No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.
    $23k-30k yearly est. 1d ago
  • Customer Service Representative | Freight Brokerage

    Circle Logistics, Inc.

    Customer service advisor job in Fort Wayne, IN

    Ready to Drive Your Career Forward? At Circle Logistics, we're not just offering a job; we're inviting you to embark on a fulfilling career journey. If you're eager for more than the ordinary and want to contribute to a vibrant, growing industry, we want you on our Circle Logistics Team! Why Circle Logistics? We believe in the perfect blend of hard work and having fun. Our competitive compensation and robust benefits package are designed to empower you to excel, thrive, and truly enjoy your life. Every day you come into work, you are entering a competitive and engaging work environment. We recognize what you give to make that happen. That is why we recognize those who go the extra mile and celebrate our victories as a team. Who We Are: Circle Logistics is a leading third-party logistics provider committed to delivering on our promises of Unwavering Service, Tailored Communication, and Innovative Solutions. With over a decade of experience, we've evolved from a small team to a thriving company valued at half a billion dollars, fueled by an entrepreneurial spirit. Our team of over 500 talented individuals is passionate about delivering exceptional service, personalized communication, and groundbreaking solutions in a high-energy transportation industry that never sleeps! What We're Looking For: We're looking for motivated, goal-oriented, self-starters who are: Professionals who want to launch their career in a new industry Detail-oriented and organized Strong communicators - both written and verbal Comfortable in a fast-paced, team-oriented environment Ready to make an impact and grow a career If you're someone with grit, determination, and a desire to win, you'll fit right in at Circle. Overview: As a Customer Service Representative, you will work in a fast-paced environment, coordinating our day-to-day shipments and supporting the efforts of our office by providing visibility and maintaining accurate documentation for all loads. The key responsibilities of this role are to provide clear and concise communication, troubleshoot customer concerns, and proactively monitor the movement of freight to ensure customer satisfaction. Responsibilities: Enter new load orders into our proprietary web-based software Initiate “check calls” to track and trace drivers on all pickups and deliveries Communicate internally with drivers to ensure accurate documentation Closely monitor freight via multiple detailed websites to ensure accurate delivery times and to notify customers of potential delays Maintain and collect proper paperwork for each shipment Work cooperatively with Sales and Dispatch to provide solutions for customers' needs and resolve issues Maintain an outbound call volume of 100 calls per day No logistics experience? No problem! You'll receive hands-on training from day one and all the tools you need to grow. Skills/Abilities: Must have strong attention to detail Ability to prioritize, balance, and organize information while completing multiple tasks. Above-average proficiency in Google Drive and Microsoft Suite Excellent written and verbal communication skills Excellent teamwork skills Education and Experience: High school diploma or equivalent required Associate's degree preferred Call center experience is a bonus Benefits: Full-time: 40 hours per week Room for advancement in a fast-growing company that promotes from within Paid holidays and paid time off Health, vision, and dental insurance benefits 401(k) Plan Ready to steer your career in a forward-thinking logistics company? Join us at Circle Logistics, where your drive and expertise will help us navigate new opportunities. Apply today, and together, we'll keep the world moving!
    $27k-36k yearly est. 5d ago
  • Associate Director -CSR

    Standard Chartered 4.8company rating

    Customer service advisor job in Indiana

    Apply now Work Type: Office Working Employment Type: Permanent Job Description: Programme Management & Delivery To support NGO partners, for 100% delivery against project deliverables and financial targets in annual work plan. Closely monitoring the work plan and recommending corrective actions as and when required. Summary of key functions: * Project Assurance and Oversight: * Communication & Documentation * Programme Development Services * Support in Portfolio Governance * Regulatory and business conduct Project Assurance and Oversight * Ensure 100% delivery against project deliverables and financial targets in annual work plan. Closely monitoring the work plan and recommending corrective actions as and when required. * Ensure organizational set-up and project management systems are fully functional and create an enabling environment for successful execution of the project by the implementation partners. * Support the implementing partners in preparation of the annual work plans and result framework as endorsed by the management. * Design, develop and implement a comprehensive M&E framework for SCBs CSR activities. * Ensure timely submission of monthly, quarterly and half yearly progress reports by the development partners. Conduct monthly, quarterly and half yearly progress evaluations and reviews for keeping the internal management abreast of the project/portfolio progress. * Conduct periodic monitoring, reviews, and evaluation to measure the impact of the projects. Continuous monitoring and analysis of the programme environment, timely readjustment of programme. * Ensure that lessons learnt feed into the analytical and project work (i.e. results used to make decisions). * Conduct accompanied visits with implementing partner to the project location to review the progress and to provide handholding support. * Monitor the quality and efficacy of the project interventions - to achieve the target indicators in a cost effective, timely and sustainable manner. * Manage the monitoring and evaluation of the Seeing is Believing (SIB), Futuremakers & WASHE portfolio with the external M&E partner. Key Responsibilities Documentation & Communication * Develop internal communications to promote the bank sustainability investment among employees in association with the implementing partners. * Manage the social media and external communications of the Sustainability portfolio with internal communication team & implementing partners. * Manage and enhance the Sustainability Bridge page & share case studies. * Prepare sustainability progress report, briefs, and supervision notes as and when required for the group's senior management and for the CSR committee. * Provide technical advice and direction in strengthening bank sustainability communication for internal and external stakeholders. * Develop a plan for the development and dissemination of lessons learnt. * Conduct regular supervisory/technical assistance visits to the field. * Coordinate with the M&E Coordinator of partner NGOs for portfolio specific reports, and data for documenting success stories. Governance and funding * Develop partner contracts and support in due diligence of the partners to ensure compliance with the Bank's Donation Policy. * To ensure necessary documentation for payments, utilisation and settlement of projects and regulatory reporting is done in a timely manner * Support in timely processing of payments to NGO partners and preparing portfolio payment packs as per disbursement timeline. * Identify and assess sources of regulatory risks related to 2% portfolio. * Be updated of the changes in the 2% guidelines and ensure that the portfolio remains in sync to the changes. * Support in reporting of the overall 2% portfolio for the CSR Committee. Programme Development Services * Onboard of new sustainability programme partners * Provide oversight to ensure that the activities being undertaken are in congruence with the project goal and the overall goal of the portfolio. * Provide feedback to the implementing partner on program activities such as adopt innovative & problem-solving ways of project management, enhancing project future sustainability and convergence with government schemes under the thematic areas. * Analyze impact assessment reports prepared by independent third-parties, and review the alignment of outcomes in line with those anticipated at the time of engaging in the projects. * Explore thought leadership around the future of SiB, Futuremakers & WASHE. Regulatory & Business Conduct * Display exemplary conduct and live by the Group's Values and Code of Conduct. * Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. * Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters Regulatory & Business Conduct * Display exemplary conduct and live by the Group's Values and Code of Conduct. * Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders * CEO India * Global Head of Community Impact * Head CABM India & SA * Head of Sustainability India & GBS Skills and Experience * Knowledge of the development sector * Core themes - water sanitation, employability * Project Management skills Qualifications * Minimum 8- 10 years' experience in managing projects in CSR/ philanthropic & grant making organisations / international development agencies/ large-scale NGOs. * Relevant experience/knowledge in India in the areas of healthcare (blindness), livelihoods (employment/ self-employment), water and environment initiatives . * High degree of proficiency in data analytics, reporting, planning & presentation tools. * Highly proficient in Microsoft tools such as Outlook, Word, Excel, and PowerPoint. * Ability to conduct research and analysis and deploy monitoring & evaluation frameworks. * Excellent attention to detail and ability to prioritise efficiently. * Excellent writing, communication, and project management skills. * Collaborative, self- motivated and ability to work both in a team as well as independently. * Flexible to travel extensively to project sites to monitor progress of grant programs. * Capacity to manage multiple tasks, prioritise effectively, and coordinate activities with various stakeholders. * Knowledge of the rules and regulations governing CSR and industry best practices About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: * Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do * Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well * Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. * Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. * Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. * Flexible working options based around home and office locations, with flexible working patterns. * Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits * A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. * Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Apply now Information at a Glance * * * * *
    $28k-37k yearly est. 8d ago
  • Customer Service/Service Advisor

    Pump & Pantry Sales Associate/Customer Service In Kearney, Nebraska

    Customer service advisor job in Indianapolis, IN

    The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about Boss Shops range of services and contacting customers to update them about their vehicle's repair status. Pay Range: $16.00 - $25.00 per hour depending upon qualifications and experience. Bosselman has many benefits to offer you that you will not find anywhere else like: Paid vacation 401K and matching contributions Health, dental and vision insurance Short and long term disability insurance Life insurance A clearly defined path for growth On-demand pay with PayActiv (access to earned but not yet paid wages) And much more! Bosselman offers on-demand pay (access to earned but not yet paid wages) through: Responsibilities Greets customers promptly and provides friendly competent customer service. Coordinates the service center's scheduling and workflow. Service writes for the location including but not limited to, creating estimates and work orders, finalizing payments, following all cash handling policies, and parts order and collecting for all jobs. Answers customer questions about service outcomes and consults with the Technicians as needed. Understands marketing and sales strategies to finalize all transactions. Consults with Technicians about needed repairs and communicates those needs with the customer. Comprehends the industry needs by increasing knowledge of products and services. Understands the customer's need and be able to communicate those needs to the Technicians and vice versa. Responsible for keeping all customer facing items cleaned, stocked, and up to date. Responsible for receiving merchandise, stocking, and updating pricing for all showroom products. Maintains a complete understanding of the Boss Shop Warranty process. Assigns work to all technicians within the guidelines of the company. Practices and adheres to all company safety policies and procedures to ensure a safe environment for employees and customers. Reports for work in a timely manner when scheduled. Additional Job Duties: Assists with other duties as assigned. Supervisory Responsibilities: This job has no supervisory responsibilities. Qualifications Education and/or Experience (include certs or licenses needed): Retail or guest service experience preferred. Minimum Qualifications: Valid Driver's license and insurable to drive. Able to maintain working knowledge of parts inventory. Able to complete the Service Advisor New Team Member Training within the first 90 days of employment. Able to work on the computer system efficiently. Ability to read, write and perform math skills. Must possess a positive, enthusiastic attitude. Must be flexible with the ability to adapt to change when required. Demonstrates excellent communication skills. Ability to work a flexible schedule to meet the needs of the business, may require weekends and evenings. Must have reliable transportation and phone. Must be able to communicate in English. - IF APPLICABLE Able and willing to deliver friendly, courteous, and prompt customer service. Able and willing to work cooperatively with other team members. Physical Requirements: The physical demands described here are representative of those that must be met by the Service Advisor to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodation does not create undue hardship for the Company. The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk, and hear; occasionally sit, climb, or balance, stoop, kneel, crouch or crawl.
    $16-25 hourly Auto-Apply 13d ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Customer service advisor job in Indianapolis, IN

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $28k-33k yearly est. 2d ago
  • Customer Service Advisor - Jiffy Lube Multicare

    Stonebriar Auto Services LLC

    Customer service advisor job in Jeffersonville, IN

    Job Description We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances, and we plan to launch a 401k retirement plan in the future. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!
    $27k-34k yearly est. 13d ago
  • Sales Ops/Billing Customer Liaison

    Azenta

    Customer service advisor job in Plainfield, IN

    Azenta Inc.At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships. All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and IntegrityJob TitleSales Ops/Billing Customer LiaisonJob Description How You'll Add Value The Sales Operations Customer Liaison is responsible for managing the client experience. This role will manage critical aspects of client interaction for activities outside of sales or operations support. This role will create processes and support communication with all core business departments to assure alignment. This role will support the customer as a main point of contact for non-operational client change requests. What You'll Do Ensures effective communication between client and Azenta teams. Provides support for non-operational client change requests. Initiates post-win contract/purchase order change requests to notify and trigger client action. Coordinates post-win activities which fall outside of project management or sales functions. Supports internal billing inquiries and liaises with client contacts and internal teams to resolve. Monitors client email inquiries and routes to appropriate departments or manages the inquiry with internal teams. Manages client deliverables for name/address change requests, purchase order updates, or client inquiries supported by internal teams. Provides Sales Operations support for requests which fall outside of quoting and contracts. Connects with Sales and Sales Operations if updated quotes/contracts are needed for client delivery. Pulls billing data to address client inquires and/or connects with billing teams to provide requested data. Ensures client responses are completed in a timely manner and according to department quality standards. Provides continual evaluation of processes and procedures. Is responsible for suggesting methods to improve processes and service for both internal and external customers. What You Will Bring Bachelor's Degree 3+ years' experience in finance, billing, and/or sales operations role Customer support experience required Preferred experience with SFDC (Salesforce.com) or similar solution Excellent analytical and organizational skills Excellent verbal, written, and presentation skills Attention to detail, accuracy, and proactive relevance to company interests Your Working Conditions Office setting Employee may occasionally work in an area with potentially infectious materials. Employee will be responsible for maintaining a clean work environment and enforcing and following Universal Precautions for bloodborne pathogens when working in an area considered to be potentially contaminated. EOE M/F/Disabled/VET If any applicant is unable to complete an application or respond to a job opening because of a disability, please email at ********************* for assistance. Azenta is an Equal Opportunity Employer. This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status. United States Base Compensation: $50,000.00 - $62,000.00 The posted pay range for this position is an estimate based on current market data and internal pay structure. Final compensation may vary above or below this range depending on factors such as experience, education (including licensure and certifications), qualifications, performance, and geographic location, among other relevant business or organizational needs.
    $50k-62k yearly Auto-Apply 49d ago
  • Sales Ops/Billing Customer Liaison

    Azenta Inc.

    Customer service advisor job in Plainfield, IN

    Azenta Inc. At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships. All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and Integrity Job Title Sales Ops/Billing Customer Liaison Job Description How You'll Add Value The Sales Operations Customer Liaison is responsible for managing the client experience. This role will manage critical aspects of client interaction for activities outside of sales or operations support. This role will create processes and support communication with all core business departments to assure alignment. This role will support the customer as a main point of contact for non-operational client change requests. What You'll Do * Ensures effective communication between client and Azenta teams. * Provides support for non-operational client change requests. * Initiates post-win contract/purchase order change requests to notify and trigger client action. * Coordinates post-win activities which fall outside of project management or sales functions. * Supports internal billing inquiries and liaises with client contacts and internal teams to resolve. * Monitors client email inquiries and routes to appropriate departments or manages the inquiry with internal teams. * Manages client deliverables for name/address change requests, purchase order updates, or client inquiries supported by internal teams. * Provides Sales Operations support for requests which fall outside of quoting and contracts. Connects with Sales and Sales Operations if updated quotes/contracts are needed for client delivery. * Pulls billing data to address client inquires and/or connects with billing teams to provide requested data. * Ensures client responses are completed in a timely manner and according to department quality standards. * Provides continual evaluation of processes and procedures. Is responsible for suggesting methods to improve processes and service for both internal and external customers. What You Will Bring * Bachelor's Degree * 3+ years' experience in finance, billing, and/or sales operations role * Customer support experience required * Preferred experience with SFDC (Salesforce.com) or similar solution * Excellent analytical and organizational skills * Excellent verbal, written, and presentation skills * Attention to detail, accuracy, and proactive relevance to company interests Your Working Conditions * Office setting * Employee may occasionally work in an area with potentially infectious materials. * Employee will be responsible for maintaining a clean work environment and enforcing and following Universal Precautions for bloodborne pathogens when working in an area considered to be potentially contaminated. EOE M/F/Disabled/VET If any applicant is unable to complete an application or respond to a job opening because of a disability, please email at ********************* for assistance. Azenta is an Equal Opportunity Employer. This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status. United States Base Compensation: $50,000.00 - $62,000.00 The posted pay range for this position is an estimate based on current market data and internal pay structure. Final compensation may vary above or below this range depending on factors such as experience, education (including licensure and certifications), qualifications, performance, and geographic location, among other relevant business or organizational needs.
    $50k-62k yearly 33d ago
  • Customer Liaison & Project Coordinator - Custom Homes

    Sigma Builders LLC

    Customer service advisor job in Carmel, IN

    Job DescriptionCustomer Liaison & Project CoordinatorSigma Builders | Carmel, Indiana Sigma Builders, a luxury custom home builder, light commercial, and remodeling firm based in Carmel, Indiana, is seeking a Customer Liaison & Project Coordinator to join our team. This position is available due to the planned retirement of a long-tenured team member and is a key role within our organization. This individual serves as the primary point of contact for clients at the start of their custom home journey and plays a critical role in coordinating communication between homeowners, the build team, and the interior design team. Strong customer service, organization, and follow-through are essential for success in this role. Key Responsibilities Serve as the first point of contact for clients after contract signing Coordinate the transition from contract to construction start and champion the progression of staged client selections through project completion Act as a liaison between clients, project managers, construction teams, and interior designers Maintain clear, professional, and timely communication with all parties Track processes, timelines, approvals, and required documentation Support internal teams by keeping information organized and up to date Ensure a high level of client satisfaction through proactive communication and follow-up Assist with coordination related to selections, design communication, and pre-construction activities Qualifications & Skills Strong customer service background; comfortable being client-facing and handling questions with confidence and professionalism Excellent verbal and written communication skills Highly organized with strong follow-up, persistence, and attention to detail Ability to work collaboratively in a team environment Proficient in Microsoft Office products (Outlook, Excel, Word required) Experience with builder software (Buildertrend) is not required but highly beneficial Understanding of residential construction processes and technical home-building terminology Experience or familiarity with remodeling or custom home projects is a plus Ideal Candidate The ideal candidate is dependable, proactive, and calm under pressure. This role often sets the tone for the client's experience with Sigma Builders, so professionalism, warmth, and consistency are critical. You must be comfortable juggling multiple projects, managing details, and following items through to completion. What We Offer A collaborative, supportive team environment The opportunity to work on high-end custom homes, light commercial, and remodeling projects A stable, long-term position with room to grow Competitive compensation based on experience Benefits 401(k) Flexible schedule Health insurance Health savings account Paid time off
    $29k-58k yearly est. 8d ago
  • Patient Support Call Center - Full-Time

    Bridgeview Eye Partners 4.6company rating

    Customer service advisor job in Fort Wayne, IN

    The Scheduling Coordinator is responsible for providing exceptional customer service through patient communication management and patient education and sales. This individual is responsible for practice success through schedule management and optimization. NO LATE NIGHTS OR WEEKENDS!!!! PAID HOLIDAYS OFF (after 60 days)!!!! ESSENTIAL RESPONSIBILITES: Ensures Quality of Care and Exceptional Customer Service through: Patient Communication Management Greet patients in a friendly, professional manner using proper telephone etiquette Follow up on missed and cancelled appointments Triage patient's needs to schedule appropriately Patient Education Provide patient education on the purpose and expectations and expectations of their appointment Make patients aware of insurance eligibility Ensures Practice Success throughout each patient encounter through: Appointment capture Effective schedule management and optimization Data Collection and Accuracy: Collecting and entering thorough demographic data and verify its accuracy. This is a call center - medical environment EDUCATION AND/OR EXPERIENCE: High school graduate, or equivalent Previous medical office experience is preferred COMPETENCIES: Polite, professional, and courteous. A focus on the provision of quality care and service excellence. Proficient in EHR, including proven competency in accuracy of data entry. Proficient with optometric medical terminology. Recognition of the exam process and the ability to record exam details. Ability to effectively communicate in person, by phone, and in writing. Superior organizational skills and attention to detail. Dependable and self-motivated. Proactive, adaptable, with the ability to work under pressure to accomplish projects and meet deadlines in a fast-paced environment ENVIRONMENT AND PHYSICAL DEMANDS: Physical Activity: Talking, Hearing. Physical requirements: Sedentary work. Involves sitting most of the time. The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. PERSONAL DEVELOPMENT: Staff members are required to meet training expectations within the initial 90-day probationary period. Obtaining certification through in optometric certification program is encouraged. BVEP will aid all employees eligible for the Employee Career Development Program.
    $26k-33k yearly est. 41d ago
  • Call Center (Patient Support Specialist)

    Dermatology Inc.

    Customer service advisor job in Greenwood, IN

    The ideal candidate will be able to multitask in a fast-paced setting, answering more than 100 calls per day while being courteous, a patient advocate, and promoting a positive patient experience. They must also be extremely detail-oriented and be able to develop strong interpersonal relationships with patients and staff. • Register and schedule patients referred by outside physicians (via phone or fax). Ensure complete and accurate registration, including patient demographics and current insurance information. • Verify patient insurance, including referrals and authorization requirements. • Triage phone calls to appropriate staff members • Additional duties as assigned. Requirements • Strong patient advocate, promoting a positive patient experience. • Experience with an EMR scheduling system. • Previous medical practice experience is a plus • Basic insurance knowledge • Dedicated team-player • Dependable and reliable • Ability to effectively communicate with patients • Focused on accuracy and attention to detail. • Positive, energetic personality Requirements:
    $24k-33k yearly est. 13d ago
  • Customer Support Specialist

    Medasource 4.2company rating

    Customer service advisor job in Indianapolis, IN

    The Medasource Customer Support Specialist plays a critical role in ensuring seamless contractor operations and client satisfaction across multiple accounts. This individual serves as a key liaison between internal teams, clients, and consultants, with a strong focus on operational excellence, compliance, and communication. KEY RESPONSIBILITIES VMS System Management (If Applicable) Monitor and manage job requisitions and submissions through various Vendor Management Systems (VMS) Ensure compliance with client-specific requirements and deadlines Track activity and status updates within VMS platforms Create contractor profiles in VMS upon offer acceptance, coordinate manager approvals ensure proper placements within internal ATS. Update contractor records for extensions, terminations, and any other operational changes. Assist in extension processes, rate increases, offboarding, and related administrative tasks Client-Specific Onboarding Coordinate with onboarding team to ensure onboarding processes for new hires adheres to each client's expectations Monitor completion and ensure compliance prior to consultant engagements Responsible for distribution of all clients related access and equipment documentation. Serve as the point of contact between internal teams, clients, and contractors during onboarding Timekeeping & Payroll Coordination Act as the main point of contact for all timekeeping access issues Proactively resolve delays related to payroll system approvals and ensure timely setup of time portal credentials Monitor and follow up with managers/clients to guarantee accurate time entry and approval ahead of payroll deadlines BENEFITS & PERKS 401k match program Full health benefits (medical, dental, vision, and HSA) Paid holidays Paid vacation, sick, and personal days Eight Eleven's BeGiving Program: 1 PTO day per quarter for service work/volunteering Top-notch training programs at every step in your career Access to a personal financial concierge Genuine, passionate, family-oriented culture
    $30k-38k yearly est. 4d ago
  • Customer Service Enrollment Specialist - In Office

    The Whittingham Agencies

    Customer service advisor job in Clarksville, IN

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 14d ago
  • Commercial Lines Customer Service Agent

    The Dehayes Group

    Customer service advisor job in Fort Wayne, IN

    About Us The DeHayes Group was founded in 1982 as a commercial property and casualty insurance agency with three employees. Organic growth, acquisitions and development of new product lines enabled The DeHayes Group to become the largest locally owned insurance agency in Northeast Indiana. We are pleased to offer commercial property and casualty, group benefits, personal lines, senior benefits, wellness and financial services. The DeHayes Group represents more than 40 insurance carriers, insures over 1,300 business and 1,800 households and is responsible for the health insurance needs of more than 19,000 lives. Our mission is exceeding expectations beyond insurance. The DeHayes Group proactively delivers the outstanding service and expertise that our clients have come to expect and appreciate for over 30 years. We do this by developing a deep relationship with our clients. This is what guides us to provide you with a tailored solution for your business and personal needs, whether it be property and casualty insurance, employee benefits, personal insurance or financial services. Commercial Lines Customer Service Agent (CSA) Primary Role: The Commercial Lines Customer Service Agent (CSA) is responsible for the day-to-day servicing and maintenance of assigned commercial insurance accounts. This role supports both new business and renewals while delivering a high level of client service and satisfaction. Key Responsibilities: Market and place commercial lines new business and renewal accounts. Maintain and service assigned accounts, ensuring accuracy and timeliness. Update insurance applications and gather underwriting information, including loss runs. Prepare and issue proposals, binders, auto ID cards, and renewal certificates. Process policy endorsements and service requests received via phone, email, or fax in accordance with agency procedures. Serve as a reliable point of contact for clients, addressing questions and ensuring a positive service experience. Qualifications: Active Indiana Property & Casualty license required Minimum of 5 years of commercial insurance brokerage or equivalent experience Extensive knowledge of all lines of commercial insurance, including sophisticated and less common coverages, especially those products represented through the agency Experience with real estate and contracting accounts is highly preferred Solid understanding of brokerage operations, including claims handling, commercial lines rating, agency management systems, and applicable insurance laws and regulations Proven ability to work effectively in an electronic environment; Applied Epic experience preferred but not required; Proficiency with Microsoft Office Suite, document management systems, carrier platforms, and phone systems Excellent time management, organizational and verbal and written communication skills High level of self-motivation and ability to work independently Strong attention to detail and accuracy Strong mathematical aptitude preferred Hours: Monday - Friday, 8:00am to 4:30pm Office Location: 11118 Coldwater Road, Fort Wayne, IN 46845 Benefits: Competitive Compensation Health Insurance Plans (PPO, HSA, Copay Options) Dental Insurance Vision Insurance Company Paid Disability Insurance Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance 401(k) with Safe Harbor Match Paid Time Off Paid Holidays No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.
    $23k-30k yearly est. 5d ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Customer service advisor job in Evansville, IN

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $28k-33k yearly est. 2d ago
  • Customer Service Advisor - Jiffy Lube Multicare

    Stonebriar Auto Services LLC

    Customer service advisor job in New Albany, IN

    Job Description We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!
    $27k-34k yearly est. 31d ago
  • Customer Service/Service Advisor

    Pump & Pantry Sales Associate/Customer Service In Kearney, Nebraska

    Customer service advisor job in Haubstadt, IN

    The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about Boss Shops range of services and contacting customers to update them about their vehicle's repair status. Bosselman has many benefits to offer you that you will not find anywhere else like: Paid vacation 401K and matching contributions Health, dental and vision insurance Short and long term disability insurance Life insurance A clearly defined path for growth On-demand pay with PayActiv (access to earned but not yet paid wages) And much more! Bosselman offers on-demand pay (access to earned but not yet paid wages) through: Responsibilities Greets customers promptly and provides friendly competent customer service. Coordinates the service center's scheduling and workflow. Service writes for the location including but not limited to, creating estimates and work orders, finalizing payments, following all cash handling policies, and parts order and collecting for all jobs. Answers customer questions about service outcomes and consults with the Technicians as needed. Understands marketing and sales strategies to finalize all transactions. Consults with Technicians about needed repairs and communicates those needs with the customer. Comprehends the industry needs by increasing knowledge of products and services. Understands the customer's need and be able to communicate those needs to the Technicians and vice versa. Responsible for keeping all customer facing items cleaned, stocked, and up to date. Responsible for receiving merchandise, stocking, and updating pricing for all showroom products. Maintains a complete understanding of the Boss Shop Warranty process. Assigns work to all technicians within the guidelines of the company. Practices and adheres to all company safety policies and procedures to ensure a safe environment for employees and customers. Reports for work in a timely manner when scheduled. Additional Job Duties: Assists with other duties as assigned. Supervisory Responsibilities: This job has no supervisory responsibilities. Qualifications Education and/or Experience (include certs or licenses needed): Retail or guest service experience preferred. Minimum Qualifications: Valid Driver's license and insurable to drive. Able to maintain working knowledge of parts inventory. Able to complete the Service Advisor New Team Member Training within the first 90 days of employment. Able to work on the computer system efficiently. Ability to read, write and perform math skills. Must possess a positive, enthusiastic attitude. Must be flexible with the ability to adapt to change when required. Demonstrates excellent communication skills. Ability to work a flexible schedule to meet the needs of the business, may require weekends and evenings. Must have reliable transportation and phone. Must be able to communicate in English. - IF APPLICABLE Able and willing to deliver friendly, courteous, and prompt customer service. Able and willing to work cooperatively with other team members. Physical Requirements: The physical demands described here are representative of those that must be met by the Service Advisor to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodation does not create undue hardship for the Company. The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk, and hear; occasionally sit, climb, or balance, stoop, kneel, crouch or crawl.
    $27k-34k yearly est. Auto-Apply 13d ago

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Pump & Pantry Sales Associate/Customer Service In Kearney, Nebraska

Stonebriar Auto Services

Stonebriar Auto Services LLC

Top 10 Customer Service Advisor companies in IN

  1. Valvoline

  2. MyEyeDr

  3. Jiffy Lube

  4. Maximus

  5. Bosselman Enterprises

  6. Pump & Pantry Sales Associate/Customer Service In Kearney, Nebraska

  7. Stonebriar Auto Services

  8. Stonebriar Auto Services LLC

  9. Charles Schwab

  10. Guitar Center

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