Customer service advisor jobs in Iowa City, IA - 243 jobs

Company Purpose: Global Dynamics LLC is a Service-Disabled Veteran Owned Small Business (SDVOSB) specializing in providing Healthcare Clinical and Support Services, Administrative, and Training Support for the Federal Government. Global Dynamics, LLC is a leader in the personnel support services industry, setting a new standard in career placement and flexible staffing. We are committed to excellence in service delivery and to supporting mission readiness across federal agencies. Job Summary: The Care Coordinator supports the mission of enhancing medical readiness for Service Members by providing comprehensive administrative, data entry, and logistical support to Non-Clinical Nurse Case Managers. The Care Coordinator plays a critical role in preparing for and executing Periodic Health Assessment (PHA) and Soldier Readiness Processing (SRP) events, maintaining accurate medical records, coordinating appointments, and tracking readiness metrics. Key Responsibilities: Administrative & Readiness Support Provide medical and dental administrative support as required by Non-Clinical Nurse Case Managers and per MED DET SOP for PHA and SRP events. Obtain Service Members' signatures on Release of Information (ROI) forms. Assist in resolving scheduling conflicts for Service Members needing medical or dental care. Systems & Data Entry Accurately perform data entry in the following systems: MEDPROS MODS MEDCHART e-Case e-Profile Provide telephone support including contacting physician or dental offices to obtain required information. Documentation & Recordkeeping Track Service Member medical readiness and perform tasks or reports as assigned by Case Managers or outlined in SOPs. Prepare for PHA/SRP medical events by assembling mobilization medical records and appointment cover sheets for scheduled individuals. Scan and digitally upload all medical documentation into MEDCHART's Health Readiness Reporting (HRR) module, IAW AR 40-66 and State Surgeon's Office indexing guidance. Add all medical documentation to the Soldier Treatment Record (STR) in paper form, in compliance with AR 40-66, HIPAA, and PII requirements. Validate digital medical record files for discharged Service Members IAW regulatory guidance. Qualifications Qualifications: High school diploma or equivalent required; associate degree preferred. Previous experience in a military, healthcare, or administrative support environment is highly desirable. Proficiency in Microsoft Office and experience with military medical systems preferred (MEDPROS, MEDCHART, etc.). Strong attention to detail and ability to manage multiple priorities. Excellent communication and interpersonal skills. High level of professionalism and discretion with confidential information. Work Environment & Conditions: Office-based environment with responsibilities during PHA/SRP events which may require on-site support. Collaborative team setting with interaction across administrative, medical, and military personnel. Adherence to timelines and accuracy of recordkeeping is critical. Equal Opportunity Employer: Global Dynamics LLC is an equal opportunity employer. We value a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals and do not discriminate, and will not tolerate discrimination, on the basis of race, ethnicity, color, religion, sex, pregnancy, gender, gender identity or expression, national origin, sexual orientation, age, national origin or ancestry, genetic information, political affiliation, physical or mental disability, military or veteran status, or any other protected status under federal, state or local law. Our employment decisions are solely made according to qualifications for the positions.

Care Coordinator| Location: Iowa City, IA MAKE A DIFFERENCE IN RECOVERY! Are you passionate about guiding individuals through their recovery journey from substance use disorders? Were looking for a Care Coordinator to join our team on aFull-time ABOUT US: Thrive Now Recovery Centersin partnership with Ascension Recovery Services is dedicated to assisting individuals on their path to recovery from substance use disorders and related mental health challenges. Our vision?To provide compassionate care, break down barriers, and empower individuals on their journey to recovery. WHY YOU SHOULD JOIN US: Purpose-Driven Work:Every decision you make directly impacts lives. Youre not just managing services; youre offering hope and healing. Innovation:Were open to fresh ideas, creative solutions, and disruptive approaches. Were redefining the landscape with evidence-based practices, holistic care, and personalized solutions. Collaborative Environment:Work alongside passionate professionals who share your commitment to excellence. Compensation and Benefits:We offer a competitive salary and comprehensive health and welfare benefits. Unlimited Potential:As we grow, so will your career. This is your chance to build something lasting. TheCare Coordinatorplays a pivotal role in supporting the clients treatment journeyfrom initial intake throughdischarge planningensuring that all aspects of care are well-coordinated, documented, and aligned withindividualized treatment goals. Depending on the needs of the facility, the Care Coordinator may focus primarily onintake, discharge, or both functions. This position acts as the central liaison among clinical, medical, and supportstaff ensuring smooth transitions, continuity of care, and adherence to state and Joint Commission standards. ESSENTIAL DUTIES & RESPONSIBILITIES INTAKE & ADMISSION Conduct initial screenings and biopsychosocial assessments to determine severity of substance use and co-occurring mental health conditions. Perform new client orientations, reviewing the Participant Handbook, program expectations, and facility rules. Collaborate with the interdisciplinary treatment team (NP, therapist, RSS, nursing) to determine level of care and develop preliminary treatment goals. Ensure all intake documentation, consents, and clinical assessments are accurately completed and entered into the EMR. Coordinate with the medical team to obtain physician orders and ensure initial labs, screenings, and evaluations are completed, per policy. CARE COORDINATION Serve as the communication hub between clients, their care team, and external providers. Maintain up-to-date documentation in the clients record to reflect coordination of care activities, treatment plan reviews, and follow-up contacts. Facilitate interdisciplinary team meetings to review client progress, update ASAM criteria, and modify treatment plans. Support clients in developing SMART goals and linkages to appropriate community or aftercare resources. Track utilization review processes, authorizations, and updates to ensure ongoing payer compliance DISCHARGE PLANNING Initiate discharge planning upon admission, incorporating aftercare needs into the Master Treatment Plan. Collaborate with the client and clinical team to ensure continuity of care post-discharge. Coordinate with external facilities, outpatient programs, housing, and peer support services to support client reintegration. Review and document discharge instructions, confirming client understanding of medication and follow-up care requirements. Complete discharge summaries and ensure all documentation meets minimum clinical documentation standards. CRISIS AND BEHAVIORAL MANAGEMENT Recognize signs of crisis, escalating behaviors, or safety concerns and follow established de-escalation and emergency procedures. Collaborate with the treatment team to develop individualized behavior plans when needed. Participate in and document behavioral interventions, safety planning, and transfer coordination during crisis events. QUALIFICATIONS AND KNOWLEDGE Strong understanding of behavioral health, substance use disorders, and trauma-informed care principles. Excellent written and verbal communication skills, with attention to documentation accuracy and timeliness. Knowledge of ASAM criteria, clinical documentation standards (SOAP, DAP, or BIRP formats), and utilization review requirements. Ability to collaborate effectively across interdisciplinary teams and maintain confidentiality under 42 CFR Part 2 and HIPAA. Demonstrated ability to manage multiple priorities with professionalism and empathy. EDUCATION AND EXPERIENCE Bachelors degree in social work, psychology, human services, or related field required; masters degree preferred. Minimum two (2) years of experience in behavioral health or substance use treatment setting. Experience with intake coordination, case management, or discharge planning preferred. Certification or licensure in a behavioral health discipline (CADC, LBSW, LMSW, etc.) preferred. Current CPR and First Aid certification (or ability to obtain within 30 days of hire). KEY COMPETENCIES Client Advocacy: Ensures client voice and choice are central in treatment decisions. Clinical Judgment: Applies sound judgment to evaluate needs, risks, and treatment recommendations. Communication: Maintains clear, compassionate, and professional communication with clients and staff. Documentation: Produces timely, complete, and compliant records aligned with state and Joint Commission standards. Collaboration: Works cooperatively within interdisciplinary teams to promote whole-person care. Ethical Conduct: Upholds professional boundaries and confidentiality at all times. WORK CONDITIONS/PHYSICAL AND MENTAL REQUIREMENTS Indoor, controlled environment with exposure to clients experiencing emotional or behavioral distress. Frequent sitting, standing, and use of computer systems; occasional lifting of up to 25 lbs. Regular contact with others through in-person, phone, and electronic communication. May encounter contagious or infectious conditions; adherence to infection control and safety protocols is required. PERFORMANCE EXPECTATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonableaccommodation may be made to enable individuals with disabilities to perform the essential functions. Completes intake and discharge documentation within policy timeframes. Demonstrates consistent adherence to care coordination workflows. Actively participates in interdisciplinary team meetings and clinical reviews. Maintains compliance with agency policies, state regulations, and accreditation standards. Promotes a professional, compassionate environment consistent with trauma-informed principles EQUAL OPPORTUNITY STATEMENT We are an Equal Opportunity Employer and value diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law. We are committed to creating an inclusive environment for all employees.

We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Iowa City area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time $150.00 per hour Monday to Friday Driver's License (Required)

The University of Iowa Health Department of Orthopedics and Rehabilitation, is seeking a full time Clinic Services Specialist to support our frontline operations and staff. This position plays a crucial role in providing access, scheduling, and support services, contributing to the delivery of high-quality patient care, and ensuring an excellent patient experience. The position performs activities related to scheduling patient appointments, serving as a patient advocate, handling patient access requests and service recover incidents, ensuring accuracy in scheduled appointments, and using independent judgement to best ensure the patient has an excellent experience. Schedule: Monday-Friday, 8am to 5pm As part of our team, you will be instrumental in upholding our WECARE core values. The ideal candidate will be detail-oriented, collaborative and a team player who prioritizes patient experience in every interaction. If you are passionate about providing exceptional care and support to our patients and their families and being a part of an exciting and rewarding workplace, we look forward to hearing from you! Key Duties include: Patient Appointment Scheduling: Coordinate and schedule patient appointments and tests, including advanced procedures and injections, working with other UI Health Care departments. Utilize the EPIC system to verify availability, ensuring all appointments comply with established guidelines. Reception and Check-in: Perform front desk duties, assist with patient check-ins through the EPIC system, greet patients, answer questions with a service excellence mindset, and ensure all patient documentation is completed. Payment and Documentation: Collect co-payments per UI Health Care policies, reconcile daily batches, print necessary business office paperwork, and complete variance reports. Patient Advocacy: Serve as a patient advocate, handle access requests, manage service recovery incidents, and ensure appointments are scheduled appropriately for the best possible experience. Training and Support: Provide onboarding and training for new hires, maintain training documents, and update team resources. Communicate EPIC system changes and ensure team readiness for upgrades. Flexibility and Coverage: Learn scheduling functions at multiple orthopedic clinic locations and provide coverage as needed. Patient Satisfaction Initiatives: Participate in patient satisfaction committees, implement departmental initiatives, and support service excellence training (C3). Percent of Time: 100% UI Health Care Core Values (WECARE) W elcoming We strive for an environment where everyone has a voice that is heard, that promotes the dignity of our patients, trainees, and employees, and allows all to thrive in their health, work, research, and education. E xcellence We aim to achieve and deliver our personal and collective best in the pursuit of quality and accessible healthcare, education, and research. C ollaboration We encourage collaboration with healthcare systems, providers, and communities across Iowa and the region, as well as within our UI community. We believe teamwork - guided by compassion - is the best way to work. A ccountability We behave ethically, act with fairness and integrity, take responsibility for our own actions, and respond when errors in behavior or judgment occur. R espect We create an environment where every individual feels safe, valued, and respected, supporting the well-being and success of all members of our community. E mpowerment We commit to fair access to research, health care, and education for our community and opportunities for personal and professional growth for our staff and learners. Pay grade: 3A Professional and Scientific Pay Structures | University Human Resources - The University of Iowa (uiowa.edu) Benefits Highlights: Regular position located in Iowa City, Iowa Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans For more information about Why Iowa?, click here The new University of Iowa Health Care North Liberty Campus is a 469,000 square foot facility that is home to UI Health Care's nationally recognized Orthopedics service line, offering comprehensive, coordinated, and accessible care across the outpatient, inpatient and surgical venues. These state-of-the-art clinical facilities include a full-service community imaging center, laboratory services, physical therapy, retail pharmacy, and emergency department as well as an array of support services. The facility has been designed to support a superior patient and staff experience; excellence across our patient care, teaching and research missions; convenient access to services; and engaging community partnerships . UI Health Care is seeking a welcoming, highly-skilled and collaborative workforce to be a part of the team for this superb new campus, and to help further our mission of: Changing Medicine. Changing Lives. Required Qualifications: Bachelor's degree or equivalent experience and education 6 months of experience in a frontline health care setting Excellent written and verbal communication skills Excellent customer service skills Ability to organize and prioritize multiple tasks on time and maintain quality standards Experience working with Microsoft Office, EPIC and Excel Desirable Qualifications: Knowledge of institution and policies, processes, and forms Knowledge of Orthopedics department and frontline unit policies, processes, and forms 1 year of customer service experience 1 year experience mentoring, training, or instructing people Ability to make decisions requiring interpretation and judgment Ability to gather, analyze and display data in appropriate format and keep accurate records Attention to detail Application Process: In order to be considered, applicants must upload a cover letter and a resume that clearly address how they meet the listed required and desired qualifications of this position. Incomplete applications will not be reviewed. Job openings are posted for a minimum of 10 calendar days. Applications will be accepted until 11:59 PM on the last day of the posting. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process. For questions, contact Amanda Petersen at ************************* Additional Information Compensation Contact Information

The Part Time Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff. Wage: $17.25/hr. Qualifications: 3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills Apply today and shift your career into drive for tomorrow! Benefits and Perks: Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts: Up to 40% off the base rate of any standard Hertz rental Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more

Are you a Registered or Licensed Practical Nurse looking to make a change in your career, this may be the position for you! St. Luke's Living Center West (LCW) is looking for an experienced Care Coordinator. LCW is located near downtown Cedar Rapids, Iowa. A skilled nursing facility with long lasting connections within the community of Cedar Rapids and surrounding areas. You will get to work with a great team of Nurses and training is provided! Essential Functions: Follow established standards, policies and procedures. Complete Baseline Care Plans upon admission Conduct bedside Admission Assessments Audit skilled charts Gather information for Medicare meeting Complete Discharge Assessments We would love to talk with you about being a part of our WINNING HEALTHCARE TEAM! Apply today! Benefits included are: Good Work/Life Balance · Pay for Experience. · We provide a FREE Employee Meal Program · Opportunities for Growth within our Company. · Tuition Reimbursement Program · 401(k) · 401(k) matching · Dental insurance · Disability insurance · Health insurance · Life insurance · Paid time off · Vision insurance

As a Customer Service & Sales Representative, you will receive extensive classroom training, virtual support, and one-on-one mentorship to become fully equipped as an expert in the industry and our organization. You will provide exceptional customer service and support to prospective consumers by utilizing your high emotional intelligence, problem-solving skills, and charismatic and caring personality. You will become exceptionally well-versed in this program leading to potential advancement opportunities. What you'll be doing As a Customer Service & Sales Representative: Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution Keep records of customer interactions and process customer accounts Follow communication procedures, guidelines, and policies Take the extra mile to engage the customer What you bring to the table: Six months of previous work experience in customer service, sales, marketing, management, or hospitality Excellent verbal and written communication skills Always maintain a positive and professional demeanor. High School Diploma What we'll bring? During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include: Flexible and virtual work options (if applicable) A work environment built on teamwork, flexibility, and respect Professional growth and development programs to help advance your career Ability to learn quickly A positive, professional attitude Excellent communication/presentation skills and ability to build relationships Organizational and time-management skills Enthusiastic, passionate, and friendly personality We look for driven, hard-working, and goal-oriented professionals. Furthermore, we want individuals who have the ability to work in a competitive team environment. We provide full training for our new employees, including training in sales, customer service, public speaking, management, and coaching. Moreover, we work to help you develop your personal leadership skills. When you succeed, we succeed! Sound like the place you want to be? Apply to join our team today!

GTG Peterbilt Cedar Rapids is a family-owned full service Peterbilt truck dealership serving eastern Iowa since 1973. We have worked hard to provide the trucking industry with the highest quality products, sold and serviced by dedicated people to provide the highest return for our customers. We are looking for an experienced Service Writer/Advisor or Shop Foreman to join our dynamic team on the 2nd shift in our Cedar Rapids, IA location. The potential candidate will greet and consult service customers about their problems. This person will assist in the coordination and communications of the service department as well as perform a variety of other service-related tasks. Ideal candidates will have a minimum of 2 years of experience as a Foreman, Lead Mechanic, or Service Writer. A polished professional appearance and excellent communication skills are essential. Must have a valid CDL (or willing to obtain CDL upon hire) with clean, insurable, driving record and be willing to work rotating Saturdays as scheduled. Greet customers in a professional and courteous manner in person or over the phone. Schedule appointments and work assignments for technicians. Open and close work orders providing as much information as possible. Record, adjust and report mechanics time for work orders and payroll. Work to resolve customer complaints. Continually follow-up with customers on status of repairs. Assist with warranty repair paper flow. Consult with the parts department on special order parts and sublet repairs. Instruct the following shifts service writer on progress, any special instructions, and appointments. Effective use of problem solving and customer service skills. Keep Service Manager informed of all customer complaints and technician problems. Perform other duties as assigned. Qualifications: Must possess strong customer service skills. Must have general computer knowledge. Must demonstrate attention to detail. Must pass pre-employment background check and drug screen. Education: High school diploma or equivalent, preferred. A college degree or a certificate/degree from a trade school is preferred but not required. Combination of education, training, or experience providing the required knowledge, skills, and abilities. Benefits: Competitive salary and benefits package. Boot allowance Medical, Dental & Vision insurance PTO accrual begins at time of hire. Eligibility for paid holidays at time of hire. 401(k) 401 (k) match Compensation based on education, skills, and experience. GTG Peterbilt is an equal opportunity employer. PIc3eee93814e2-31181-39460935

Job Description ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Doug Valentine - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. Only candidates who meet the following criteria will be considered for this role: 1. Must be able to make the commute to our agency location in Cedar Rapids, IA. This is an in-office position. RESPONSIBILITIES: Answer customer inquiries and provide policy information Assist clients with policy changes and updates Process insurance claims and follow up with clients Maintain accurate records of customer interactions QUALIFICATIONS: Property and Casualty license (required) Life and Health license (must be able to obtain) Strong communication and interpersonal skills Detail-oriented and able to multitask Previous customer service experience preferred BENEFITS: Competitive Salary Bonus based on performance Paid Time Off (personal/sick days and vacation) Parental Leave Health Insurance Dental Insurance 401(k) with Employer Matching Opportunity for advancement If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

We are seeking an outgoing individual for our Remote Travel Coordinator opportunity. As a Coordinator, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This is great for anyone who absolutely loves to travel and help others with planning. Roles & Responsibilities Research, Create, and Execute exceptional itineraries for clients Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs Complete ongoing training to earn and maintain certification to book travel Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations Review budgets, and plan trips according to clients budget constraints Create promotional materials to utilize Monitor restrictions on travel that come and go Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc) Effectively communicate with clients pre/post travel Handle issues that may arise during the bookings and/or travel for clients Network with tour operators regarding packages that you can possibly offer to clients Part Time or Full time Requirements Must be at least 18years of age, and be authorized to work within the US, Mexico, Australia or United Kingdom. Must be able to effectively communicate with clients (strong sales background a plus) Must have a smartphone with internet access, laptop recommend but not required Personal travel experience is a huge plus, however not required Previous experience in customer service or hospitality also a plus, but not required Benefits Flexible Schedule Travel Perks Licensed & Bonded Personal Website E&O Insurance with Fraud Protection Daily Training Available Travel Agent Certification

The Service Writer / Parts Counter Sales Representative is a hybrid role responsible for supporting both the service and parts departments within a truck sales and service operation. This position serves as a primary point of contact for customers, coordinating service repairs, preparing work orders, and assisting with parts identification and sales. This role requires strong customer service skills, mechanical aptitude, and the ability to manage multiple priorities in a fast-paced environment. Key responsibilities include writing and managing repair service orders, communicating with technicians regarding job status and repair needs, providing accurate parts quotes, processing parts sales, and ensuring timely follow-up with customers. The position plays a critical role in maximizing shop efficiency, maintaining accurate documentation, and driving revenue through service and parts sales while delivering a high level of customer satisfaction. The ideal candidate is detail-oriented, organized, and knowledgeable in truck components and repair processes, with the ability to build strong relationships with customers, technicians, and vendors. This role supports overall operational efficiency and contributes directly to customer retention and profitability. What We Offer: Great Culture & Team Environment Long Term Career Advancement Opportunities Paid Training Medical / Dental / Vision Insurance Health Savings Account Health Reimbursement Account Company Paid Life, Accident, and Disability Insurance 401(k) with company match Paid Time Off Paid Holidays Paid Parental Leave RESPONSIBILITIES: Assist retail and shop customers in selecting required parts in a friendly, professional manner. Inform customers of part requirements, specials, and full product line offerings. Answer phone calls, provide price quotes, and share product information in a friendly manner. Pull and fill orders from stock; notify parts manager of out-of-stock items. Maintain accurate records of repair/parts orders, invoices and special orders and all supporting documents. Keep counter areas clean and organized; replenish inventory daily. Process payments, obtain credit authorizations, and ensure proper documentation for all transactions. Issue credits for returned parts and verify purchase details. Participate in training programs and stay current on new products and updates. Support outside sales representatives with order fulfillment. Write up customer vehicle issues accurately, obtain signatures, and provide copies of repair orders. Communicate repair progress and status updates to customers. Ensure proper handling and storage of vehicles and keys. Explain completed work and charges to customers clearly. Ensure vehicles are parked in assigned area's, trucks are locked and keys are tagged and properly stored. Maintain professional appearance and uphold company standards. Greet customers in a timely, friendly manner and obtain all specific vehicle / customer information required for proper repairs, contacting customer and invoicing. This position is responsible for the receipt and flow of all incoming work, communication with customers and constant communication with all other internal departments. Participates with the parts manager in maintaining a lost sales tracking program Participates in all training programs that are made available. Provides high level of service to internal and external customers. BASIC QUALIFICATIONS: Excellent verbal and written communication skills. Ability to listen, resolve conflicts, and provide outstanding customer service. Strong problem-solving skills and goal-oriented mindset, deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form Proficiency with computers and business applications. Ability to read and interpret work orders, safety rules, and technical documents. Basic math skills and ability to compute rates, ratios, and percentages. Ability to handle multiple tasks and adapt to changing priorities. Ability to develop written estimates and quote bids and schedule jobs Equal Employment Opportunity Statement:Ascendance Truck Centers is an equal opportunity employer. We value diversity and do not make any discrimination based upon race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Our team is made up of individuals from different backgrounds and perspectives, who share a genuine commitment to diversity, inclusivity, and respect for each other. Disclaimer: This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with this position. While this list is intended to be an accurate reflection of the current position, the company reserves the right to revise the functions and duties of the job to require that additional or different tasks be performed, or further education required with circumstance changes (such as growth, workload, changes in personnel, technological developments, etc.)

VOTED 'BEST DEALERSHIP TO WORK FOR' 12 TIMES! GROWING AT A RAPID RATE! WE PROMOTE FROM WITHIN! Dave Wright Nissan Subaru Core Values: We Solve It We Are All One Team We Do What We Say We Grow Or We Die We Commit And Never Quit Service Writer Job Description: Be the interface between the customer and the technician for vehicle repairs Greet customers Complete all necessary paperwork in regards to repairs Keep the customer updated on the status of repairs and explain any repairs needed on their vehicle Relay all pertinent information to the technician for completion of the work Service Writer Qualifications: Comfortable using a tablet device Valid driver's license Passion to help people Desire to grow Excellent listening and communication skills Dynamic problem-solving abilities Ability to meet and exceed performance goals Service Writer Benefits: Excellent compensation structure Health, Life, Vision, and Dental Insurance Paid Holidays Paid Vacation Paid Sick Days 3% company contribution to the 401K Additional Perks: Significant training program Company Christmas Party Company Golf Outing Celebrate 3 National Holidays per month Meaningful opportunity for community involvement Apply today to for our Service Writer position! **Please check your email after submitting an application**

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Summary: As an Underwriting Service Specialist, your role is to ensure account service delivery meets and exceeds our customer's expectations. The Underwriting Services Specialist utilizes customer service skills, established processes, and various software applications to ensure Service Level Agreements (SLA's) are met. Under some supervision, the Underwriting Service Specialist works cross-functionally and is responsible for analyzing key pieces of information, determining the appropriate course of action and handling issues. This position collaborates with underwriters, corporate resources, and global teams to ensure we meet both internal and external commitments. Responsibilities and Accountabilities: * Policy & endorsement issuance * File documentation and set-up * Review account information for data entry into appropriate systems * Order, prepare and/or update reports * Processing of various underwriting transactions and requests * Correspond with brokers for information at Underwriter's request * Booking/Invoicing * Coordinate services with other services units, as needed Required Skills and Abilities: * Analytical and problem solving ability * Detail-oriented * Customer-focused * Collaborative and team-oriented * Strong communication and organizational skills Education and Experience: * Bachelor's Degree preferred * 1+ Year experience in same or related field preferred #LI-Remote #LI-AM3 For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible. $55,300 - $71,910/year * Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future. * Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. For Colorado Applicants - The deadline to submit your application is: January 12, 2026 14400 Arch Insurance Group Inc.

Starting wage: $16.00 an hour! With a opportunity to earn commission once fully trained. Shift available: 4:00pm to Midnight weekends and holidays a must! On-site training!! Full time plus benefits! Iowa 80's Diesel Service Center, one of the largest in the nation, is now seeking Service Writers/Parts Counter Advisors to work our parts counter. Our Service Advisors are responsible for writing up work orders, working with trucking companies on approvals for work, answering phone calls and creating a repeat experience for our customers. This person is a VITAL link between customers and our mechanics! This individual must be flexible on availability. Service Writers/ Parts Counter Advisors always maintain a professional attitude with sincerity and enthusiasm reflecting the store's commitment to our customers and Iowa 80's mission: A place where people want to stop. Responsibilities Provide fast, efficient, and friendly customer service with 100% satisfaction. Developing strong customer relationships through successful management of customer needs Write work orders and enter information into the computer system. Work in and contribute towards a culture of safety. Requirements Must have a valid driver's license. Must be able to pass a physical. Must have experience working in sales or a customer service environment. Willingness for flexibility to cover shifts when needed. Benefits Paid every Friday! Potential to earn an additional weekly commission! Career Development Training Excellent Health Insurance - Dental Insurance - Life Insurance Generous discounts on meals, merchandise, AND FUEL! Gain financial security with a 401K retirement plan that offers a company match Flex Spending and Dependent Care Accounts Paid Vacation Profit Sharing Tuition Reimbursement/Educational Assistance up to $1500 a year! Employee Recognition Program Iowa 80 Truckstop is committed to providing a safe work environment. We require a pre-employment drug test and background check as well as random drug testing for employees. This is an on-site position and not remote. Iowa 80 is unable to sponsor a Visa. Salary Description $16.00 an hour

Benefits: 401(k) matching Competitive salary Dental insurance Employee discounts Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Position Summary: This CSR/Administrative Assistant will be responsible for greeting customers, answering phone calls, processing sales receipts from the sales team, help load and unload Culligan products into the vehicles or clients, keeping the office tidy, and ensuring customer service delivery. General Job Duties: All employees are responsible for a basic knowledge of the employee handbook, along with the mission and vision of the Organization, and must conduct themselves with behavior that supports these values. All employees are responsible for making the most of their working time and reach maximum potential by being on time for appointments, checking voicemails/emails as appropriate and completing deadlines in a timely manner. All full time employees are required to work at least 40 hours a week. All employees are expected to escalate issues as necessary. All employees must conduct themselves in a respectful and professional manner as outlined in the Vetter's Inc. Culligan Employee Handbook, code of ethics, and code of conduct. All employees will specifically be trained on their job duties, however; other mandatory trainings may be deemed appropriate by management for one or all members of the team. All employees must occasionally collaborate with the leadership team to create, revise, and maintain accurate job descriptions. Demonstrate professionalism, courtesy, and tactfulness in all interactions with customers, employees, and vendors. Essential Job Functions: Assist in customer service and answer the phone in a manner that correlates with Vetter's Inc. Culligan's mission statement and values. Maintain financial accounts by taking payments and/or processing customer adjustments when necessary. Following Company protocols, policies, and goals while acting on opportunities to optimize the efficiency of the department. Handling the service the drive-up window and/or walk-ins, load and unload Culligan supplies, when necessary. Account collection activities, which includes following procedures for reminding customers about past-due accounts. Maintain customer files. Process all incoming payments from customers or venders (AR) for the appropriate branch. Escalate any payroll, AR, or AP discrepancies to the direct supervisor of any position for it to be addressed. Enter all sales leads, service order, and installations in to computer system. Take an active hand in training and aiding others in the Vetter's Inc. Culligan team. Assist the customer service team (service and sales) in scheduling appointments as potential customers call-in. Track all inventory of the appropriate branch. Follow regulatory reporting procedures, which includes customer and month-end reports. Work with consumer AP departments to bring accounts into current standing. Other duties as assigned. Cross Training Requirements: This position is responsible for cross training with the Vetter's Inc. Culligan teammates and other administration staff to the point of covering all basic responsibilities in the case of an extended absence. Position Requirements: The requirements listed below are representative of the knowledge skills and abilities required. Employees who do not possess the requirements for a job at the time of hire will not be considered for the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All positions are required to attend company-wide or position-specific trainings and stay abreast of water treatment industry. Position Requirement: Capable of working effectively independently and in a team environment Self-motivated, goal and detail oriented Flexible and adaptable to changing work environment Ability to prioritize multiple tasks and manage time efficiently Basic proficiency with financial duties pertaining to business operations, including managing budgets and accounts receivable (AR) Proficiency in Microsoft Office programs, particularly in Excel Reasoning Ability Requirements: Basic-level, reasoning abilities are necessary to understand and follow basic instruction from supervisory positions either by writing or verbally. Physical Requirements: Occasional lifting up to 50 lbs. may be necessary from time to time. Must be able to sit for long periods of time (up to 8 hours a day). Compensation: $16.00 - $18.00 per hour About Culligan Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now. Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry. This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.

The Holden Comprehensive Cancer Center at the University of Iowa is seeking a Clinic Services Specialist to schedule patient appointments and visits in multiple outpatient clinics using the EPIC system. Will perform scheduling, reception functions and telephone coverage in the Clinical Cancer Center including obtaining and/or completing documentation and providing factual information requiring knowledge of both the assigned and related work areas. Included in general functions are co-pay collection, appointment scheduling face to face, use of the work queue, and coordination with multiple departments. Duties to include: Schedule patient appointments and tests and coordinate appointments with other University of Iowa Health Care departments utilizing the EPIC systems to check and verify appointment availability, assuring compliance at all times with established guidelines. Answer incoming clinic calls, field and answer questions, schedule appointments, route calls and relay messages appropriately. Work with numerous distractions and interruptions. Perform reception coverage; assist with patient appointment check in process through the Epic systems; greet patients upon arrival to the clinic; answer questions in a manner that applies service excellence principals; update patient address, phone, insurance, MSP data and caregiver information; assure patients complete and/or sign all appropriate documentation. Facilitate patient flow within the clinic and hospital through utilization of the Epic Department Appointments Report; direct patients to appropriate waiting areas; assist patients with directions to other UI Health Care clinics; provide patients with parking validation. Collect patient insurance co-payments at time of check in; accordance with established University of Iowa Health Care policies; close daily batch and print appropriate paperwork for business office; complete variance reports. Maintain personal cash drawer, following set University of Iowa policies and guidelines. Assists with resolving immediate scheduling issues by working directly with clinical supervisor. Notifies supervisor of unresolved scheduling issues. Serves as an intermediary between patients and nursing personnel regarding scheduling concerns and medical needs. Coordinates appointment for other University of Iowa Health Care departments as needed. Contribute ideas and seek ways to improve assigned processes. May perform other duties as assigned. UI Health Care Core Values (WE CARE) W elcoming We are welcoming to the community, partners, staff, and patients utilizing the collective strength of our people. E xcellence We achieve and deliver our personal and collective best in the pursuit of quality and accessible health care, education, and research. C ollaboration We collaborate with health care systems, providers, and communities across Iowa and the region as well within our UI community. We believe teamwork- guided by compassion- is the best way to work. A ccountability We behave ethically, act openly and with integrity in all that we do, taking responsibility for our actions. R espect We create an environment where every individual feels safe, valued, and respected, supporting the well-being and success of all members of our community. E mpowerment We commit to fair access to research, health care, and education for our community and opportunities for personal and professional growth for our staff and learners. UNIVERSAL COMPETENCIES: Ability to utilize existing resources and learning to achieve or exceed desired outcomes of current and future organizational goals/needs. Ability to meet or exceed customer service needs and expectations and provide excellent service in a direct or indirect manner. Ability to effectively transmit and interpret information through appropriate communication with internal and external customers. TECHNICAL COMPETENCIES Knowledge of the major responsibilities, accountabilities, and overall organization of the customer support function or department; ability to properly support customer inquiries and bring problems to a timely resolution. Knowledge of and ability to utilize practices, tools, and techniques for communicating with a customer. Understanding of effective communication concepts, tools, and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Ability to apply organization's performance management system, practices, and tools to developing and improving individual, team, and organizational performance. Working knowledge and understanding of the Health Insurance Portability and Accountability Act. Working knowledge and understanding of health information concepts and terminology as well as operational issues, considerations, and processes. Working knowledge of medical records systems applications. SUPERVISION RECEIVED: Supervision received from the HCCC Clinic Services Coordinators SUPERVISION EXERCISED: May provide training and functional and/or administrative supervision for students and temporary staff. University of Iowa Health Care-recognized as one of the best hospitals in the United States-is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives. Holden Comprehensive Cancer Center is Iowa's only NCI-designated comprehensive cancer center. The NCI designation recognized our cancer center, and its research scientist, physicians, and other health care professionals, for their roles in advancing cancer research that impacts on our ability to prevent, detect and treat our patients with cancer. Not just a floor, or a building, or even confined to a single college. Holden Comprehensive Cancer Center coordinates all cancer-related research, education, and patient care by faculty from 41 departments and six colleges, as well as UI Clinics and UI Children's Hospital. Percent of Time: 100% Pay Grade: 3A **************************************** Schedule: Monday- Friday, 8:30am-5pm with 30 minute lunch Benefits Highlights: Regular salaried position located in Iowa City, Iowa Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans For more information about Why Iowa?, click here Required Qualifications A Bachelor's degree or an equivalent combination of education and experience is required. Minimum six months of clerical administrative work Experience working in customer service Excellent written, verbal, and interpersonal communication skills Demonstrated ability to work as a cooperative team member Proficiency in computer software applications, including Microsoft Office Suite Desirable Qualifications Demonstrated attention to detail Excellent organizational skills Experience working with EPIC Knowledge of medical terminology Experience working with data Experience working in an outpatient healthcare setting Demonstrated ability to resolve issues related to customer concerns or workflow changes and challenges. Knowledge of University of Iowa policies, procedures, and regulations. Application Process: In order to be considered, applicants must upload a resume and cover letter(under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position. Job openings are posted for a minimum of 14 calendar days. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. References: Five professional references will be requested and required at a later step in the recruitment process This position is not eligible for University sponsorship for employment authorization. With additional questions, please reach out to Sarah Waldschmidt at *************************** Additional Information Compensation Contact Information

The **Part Time Customer Service Associate** provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff. **Wage** : $17.25/hr. **Qualifications:** 3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills **Apply** today and shift your **career** into drive for **tomorrow!** **Benefits and Perks:** Not only do you get to be part of an organization where you **Drive** your **Potential** , **Power** your **Passion!!** Below are a few perks and discounts: + Up to 40% off the base rate of any standard Hertz rental + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Cedar Rapids area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time $150.00 per hour Monday to Friday Driver's License (Required)

The **Customer Service Associate** provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff. **Wage** : $16.25/hr. **Qualifications:** 3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills **Apply** today and shift your **career** into drive for **tomorrow!** **Benefits and Perks:** Not only do you get to be part of an organization where you **Drive** your **Potential** , **Power** your **Passion!!** Below are a few perks and discounts: + Up to 40% off the base rate of any standard Hertz rental + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran