Customer service advisor jobs in Iowa - 1,343 jobs
Customer Support Representative II
Acro Service Corp 4.8
Customer service advisor job in Johnston, IA
Job Title: Customer Support Representative II
Duration: 9 months contract on W2 (possible extension)
Fully Onsite
These positions will be on the Customer Support Team in a Technical Support Center.
Please note: Currently this position is strictly a contingent position and we do not have expectations to transition this position into a full-time employment role. Contingents are eligible to seek full time employment and can monitor for positions through the careers page.
This position will not be extended beyond the current end date. To help with recruitment, the managers have agreed to offer a retention bonus at 3 months of employment and an additional bonus after successful completion of assignment. These will be $1,000 each.*
REQUIRED SKILLS REQUIRED SKILLS, KNOWLEDGE,&RELEVANT WORK EXPERIENCE:
· Skills in interpersonal communications, negotiation, and conflict resolution.
· Excellent written and verbal communication skills
· 6+ months experience with customerservice/support experience.
· Proficiency with Microsoft Office products
· High comfort level and experience with consumer software applications.
· Strong computer, research and troubleshooting skills.
· Ability to work support hours and occasional holidays to support the business.
DESIRED SKILLS, KNOWLEDGE, & RELEVANT WORK EXPERIENCE:
* Knowledge of agriculture customers
* Agriculture operations experience, including Precision Farming experience
* Prior work experience in Agriculture or Technology dealer channels
* Bachelor's degree in Agriculture, Business, Engineering related field, IT or a similar discipline
**Manager highly prefers candidates with a degree, in any field such as Business, Math, Ag, etc.. If they are a high school graduate with no additional education, he would like to see them have a technical certification that shows that they understand how IT database management works**
Support hours fall between 7am - 6pm CST, Monday - Friday and 8 am - 12 pm CST, Saturday.
· Schedule may include occasional holidays and overtime based on the needs of the business.
· Candidate must be available to work any 8-hour shift within the 7am-6pm support window.
· Shifts are subject to change based on volumes.
SPECIAL CONSIDERATIONS:
· Training and mentoring will be on the 8-4:30am shift and last approximately 6 weeks.
· Takes approximately 3-4 months from start date to reach full productivity.
· Limited travel to nearby Des Moines Works for a factory tour and to nearby Jensen Farms approximately twice a year. Will ride along with a Deere full-time employee.
Interviews will include behavioral based questioning
· Candidate will be asked to share specific examples
Visa sponsorship is not available, now or in the near future, for this position.
$33k-40k yearly est. 4d ago
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Customer Support Representative II
Acro HR Solutions
Customer service advisor job in Johnston, IA
Job Title: Customer Support Representative II
Duration: 10 months contract on W2 (possible extension)
Fully Onsite
These positions will be on the Customer Support Team in a Technical Support Center.
Please note: Currently this position is strictly a contingent position and we do not have expectations to transition this position into a full-time employment role. Contingents are eligible to seek full time employment within and can monitor for positions through careers page.
This position offers a retention bonus after 6, 12, and 24 months of employment.
This position offers pay increases based on 6, 12, and 24 months of employment.
Retention bonuses and pay increases are forfeited for those who do not complete their assignments or end assignments early. Subject to review.
PRIMARY RESPONSIBILTIES & DUTIES: The ISG R4 (Region 4) support team provides front-line technical support/information/solutions to dealers and customers on Intelligent Solutions Group (ISG)product related inquiries, issues, and concerns to optimize customer satisfaction and retention. Technicians provide support via multiple channels (telephone, email, and chat) while effectively documenting each interaction within our case management system. Technicians also create and maintain support tools/solutions available online. A few of the 80+ products supported by this support team:
/Website-Dashboard, JDLink, Operations Center, Apex Farm Management, Stellar Support, Mobile Apps, GreenStar Displays, StarFire Receivers, JDLink Terminals, AutoTrac and machine guidance.
This position will not be extended beyond the current end date. To help with recruitment, the managers have agreed to offer a retention bonus at 3 months of employment and an additional bonus after successful completion of assignment. These will be $1,000 each.*
REQUIRED SKILLS REQUIRED SKILLS, KNOWLEDGE,&RELEVANT WORK EXPERIENCE:
* Skills in interpersonal communications, negotiation, and conflict resolution
* Experience with customerservice / support
* High comfort level and experience with consumer software applications
* Strong computer and troubleshooting skills
* Ability to work off-shift hours and occasional holidays to support the business
* Experience with data management
DESIRED SKILLS, KNOWLEDGE, & RELEVANT WORK EXPERIENCE:
* Knowledge of agriculture customers
* Agriculture operations experience, including Precision Farming experience
* Prior work experience in Agriculture or Technology dealer channels
* Bachelor's degree in Agriculture, Business, Engineering related field, IT or a similar discipline
**Manager highly prefers candidates with a degree, in any field such as Business, Math, Ag, etc.. If they are a high school graduate with no additional education, he would like to see them have a technical certification that shows that they understand how IT database management works**
Support hours fall between 7am - 6pm CST, Monday - Friday and 8 am - 12 pm CST, Saturday.
· Schedule may include occasional holidays and overtime based on the needs of the business.
· Candidate must be available to work any 8-hour shift within the 7am-6pm support window.
· Candidate will work on-site (Johnston, IA) five days a week
· Shifts are subject to change based on volumes.
SPECIAL CONSIDERATIONS:
· Training and mentoring will be on the 8-4:30am shift and last approximately 6 weeks.
· Takes approximately 3-4 months from start date to reach full productivity.
· Limited travel to nearby Des Moines Works for a factory tour and to nearby Jensen Farms approximately twice a year. Will ride along with a Deere full-time employee.
$33k-42k yearly est. 5d ago
Route Service Representative (Spencer)
Advance Services 4.3
Customer service advisor job in Spencer, IA
Immediately Seeking! Route Service Representative (Spencer) Monday-Friday | Full Time | Shifts: 6:00 AM - 4:00 PM | 7:00 AM - 5:00 PM Pay $800 per week Duties include but are not limited to:
Conduct laundry deliveries and pickups from customer locations
Verify all systems are in order before deliveries, including pre-trip and post-trip vehicle inspections
Check paperwork to ensure all deliveries are accurate
Drive truck along established routes and service existing customer base
Deliver cleaned uniforms, industrial items, and other rental products; pick up soiled items
Load and secure laundry carts onto trucks or trailer beds, including operating lift gates
Help grow customer base by upselling and cross-selling products and services
Report customer feedback or vehicle issues to supervisor
Maintain a clean and safe work environment
Perform other duties as assigned
Qualifications:
Clean Motor Vehicle Record (3 years)
Able to pass pre-employment requirements (drug/alcohol test, fit-for-duty test, DOT physical)
Basic reading, writing, and counting skills
Able to use an electronic handheld device or cell phone
Strong teamwork, communication, and customerservice skills
Ability to manage multiple tasks in a fast-paced environment
Self-motivated and able to work with limited direction
Physical Skills and Abilities:
Lift up to 50 lbs. unassisted and move rolling carts up to ~250 lbs.
Stand, bend, stoop, squat, kneel, twist, lift, push, and walk throughout shifts
Drive a delivery truck or step van safely for extended periods
Work outdoors in all seasons with exposure to the elements
Why work for Advance Services, Inc.:
Advance Services is for and about people; we are your employment specialists
Easy application process-no fees!
Weekly pay
Fun safety and attendance incentives
Health benefits for you and your family
PTO so you have time for yourself
Great referral incentives
Partnering with top companies in the area
Apply today:
Click the apply button to visit our website. Please select the Spencer, IA branch, or call our office at **************.Click the apply button to visit our website. Please select the Spencer, IA branch, or call our office at **************.
Stop in and see our friendly staff at:
2512 HWY BLVD, Spencer, IA 51301
Advance Services is an equal opportunity employer.
$800 weekly 7d ago
Customer Service Assoc. - Part-time Adel, IA
Lincoln Savings Bank 4.0
Customer service advisor job in Adel, IA
Job Duties and Responsibilities
Provides customerservice for all clients of Lincoln Savings Bank (LSB). CustomerService Associates (CSA) balance their teller drawer daily, which includes cash handling, periodic batching of deposits and cashed checks. CSAs also handle administrative tasks such as processing client requests, account document review, answering/directing phone calls and ordering of branch supplies.
Processes customer transactions with accuracy and professionalism, while keeping a high level of customerservice.
Answers and routes telephone calls, takes messages, provides information and directs calls to appropriate staff.
Responds to client inquiries regarding interest rates, service charges and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
Refer clients for additional retail and bank services.
Balances teller drawer, vault, coin machine and ATM.
Bundles and scans appropriate work through the Branch Capture System.
Acts in accordance with all LSB regulatory policies and procedures.
Represents Lincoln Savings Bank in a positive light in all professional duties.
Participates in civic, community, and networking events to cultivate productive relationships for Lincoln Savings Bank.
Performs other duties and responsibilities as defined by management.
Necessary Skills and Attributes
Excellent communication skills
Positive, customer-focused mindset
Ability to multi-task while still meeting deadlines
High school diploma or equivalent
Prior customerservice and retail experience
Proficient in Microsoft Office (Outlook, Word, Excel)
Equal Opportunity Employer, including Veterans and Individuals with Disabilities.
$31k-35k yearly est. Auto-Apply 12d ago
Part Time Airport Agent - Customer Service
Envoy Air Inc. 4.0
Customer service advisor job in Des Moines, IA
Come and work for Envoy Air, an American Airlines Group Company, at DSM and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customerservice.
We are hiring immediately, with no experience required!
Pay rate: $16.29 / HR
Responsibilities
What's in it for you?
Travel for free with your family and friends on flights across the American Airlines global network.
Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.
Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.
In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.
Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.
Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.
What you will be doing!
Do you find joy and satisfaction in helping people? As a CustomerService Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.
This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.
No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination.
This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!
Qualifications
Requirements:
Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
18 years or older.
High school diploma, GED, or international equivalent.
Ability to pass a pre-employment drug screen and background check.
Authorized to work in U.S. without sponsorship.
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
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$16.3 hourly Auto-Apply 6d ago
Customer Support Representative
Mahaska 4.0
Customer service advisor job in Urbandale, IA
Job Description
Join the Mahaska Team as our CustomerService Representative.
Mahaska is proud to be an Equal Opportunity Employer and encourages people of all walks of life to apply today!
As a CustomerService Representative, you will be a key point of contact in our Des Moines, Iowa facility, ensuring exceptional service and support to customers and employees. You will handle customer interactions, process orders, address inquiries, and provide comprehensive support in a professional and timely manner.
Essential Duties and Responsibilities
Support the office environment by assisting the team and keeping general supplies well-stocked and organized
Collaborate with a diverse team to ensure administrative tasks are handled accurately and in an efficient manner
Contribute to local Accounts Receivable tasks
Provide excellent customerservice by assisting customers and employees
Embrace a variety of other exciting duties as assigned or instructed
Create digital production art including illustrations, photo treatments, and other visual assets as needed.
Take ownership of assigned design projects, take direction from brand and team leaders, and follow established processes to ensure smooth delivery of creative assets.
Effectively conduct in-depth data analysis, to communicate goals and objectives to other team leaders.
Develop and recommend data-driven solutions to improve operational efficiency, reduce costs, and enhance customer experience.
Effectively communicate data analysis findings with the team
Required Knowledge, Skills and Abilities
Fantastic phone etiquette and customerservice skills
Skill in organizational abilities, multitask management, and eager to be a part of and support a team
Willingness to take direction and follow through with the completion of an assigned task
Refined proofreading, grammar and spelling skills
Proficient in Microsoft Word, Excel, Google Workspace and other relevant software applications. with a minimum of three (3) years of progressive experience in office assistance, clerical, records processing, or related office work, office software, and internet usage or
Any equivalent combination of training and experience that will have provided the required knowledge, skills, and abilities.
Ability to communicate effectively verbally and in writing, including composing emails.
Ability to establish and maintain effective working relationships with other employees, brand representatives, and the general public, fostering a collaborative and professional work environment.
High School Degree and six (6) years of experience; a combination of education and experience can be used
Positive attitude with a willingness to be adaptable
Expertise in database maintenance, ensuring data integrity, and managing large sets of information with attention to detail.
Demonstrated ability to effectively utilize design software like Adobe, Canva, and AI to generate creative projects.
Excellent benefits and company perks!!
Our benefit packet includes
: Health, RX, Dental, Company paid Life Insurance policy for full-time employees, Additional, spouse and child life insurance, 401 (k), paid personal days, and paid vacation. All are eligible on the 1
st
of the month following 60 days of employment!
At 1 year of service, you will get a chance to meet with our 3
rd
party financial advisors to help you with your financial planning needs.
Company Perks include
: We also offer employee product discounts, and college scholarships for our employees & dependents.
Mahaska is an Equal Opportunity Employer
All job offers are contingent upon passing the pre-employment background check and drug screening process. Mahaska encourages qualified candidates to submit their applications if they think they would be a good fit for the position, even if they have a concern that their background check or drug screen results may not meet the company's expectations. A positive result on these screens does not automatically mean employment will be denied. Please submit your application and answer the screening questions honestly as each report is reviewed individually to determine if a candidate will proceed with employment and any information provided during the application process will be considered as part of the decision-making process. Upon hire, all new employees are required to provide documentation of their eligibility to work in the United States. Applicants must currently be authorized to work for ANY employer in the United States. Mahaska is unable to accept applications that would require sponsorship of an employment Visa at this time. Mahaska is an Equal Opportunity Employer. All applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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$30k-36k yearly est. 4d ago
Customer Support Representative I
Shorr Packaging Corporation 3.3
Customer service advisor job in Des Moines, IA
Together, We Own it! Start your employee owner journey with Shorr Packaging.
The Customer Support Associate is responsible for conducting pre-order research and entering customer sales orders with great accuracy and timeliness to ensure a smooth customer experience. As an integral team member, this individual also provides other key activities to assist the overall needs of the Customer Support Department including fulfillment of customer requests for shipping paperwork, invoices, shipment tracking and expedites. Success in this fast-paced role is ensured by demonstrating excellent teamwork skills paired with the ability to manage time sensitive processes to meet expected service levels for our customers.
Responsibilities
Enter customer sales orders and sample requests into Shorr's ERP system with accuracy and efficiency to meet expected service levels.
Conduct pre-order research if needed prior to order entry to ensure correct product, pricing, and shipping requirements are entered.
Perform new item set-up in concurrence with Shorr's Data Coordinator team using Shorr quoting and ERP systems.
Release customer sales orders from Shorr's Order Manager portal to Sxe.
Set-up and maintain customer specific lists/tables in ecommerce platform to ensure a smooth customer ordering experience.
Ensure follow-though activities are completed such as sending order confirmations to customers and release of orders to warehouse for shipment.
Administrative Tasks:
Setting up new customer accounts and ship to's in Shorr's ERP system.
Add customer contacts and other account updates in Shorr's CRM.
Manage customer requests for packing lists, BOL's, and POD's
Create manual invoices for customers and/or process invoices in customer portals as required.
Problem Resolution:
Enter and track expedite requests through Shorr's expedite portal. Provide updated shipping status to team members and/or customers.
Resolve sales order and invoice rejections in customer portals.
Other duties may be assigned.
Requirements
Associates Degree or equivalent experience required
Experience with MS Word, Excel and Outlook.
Knowledge of ERP, CRM and ecommerce platforms is a plus.
Prior data entry experience in an ERP and/or ecommerce platform.
Demonstrated ability to work with detailed information.
Excellent communication skills and ability to work in a fast-paced team environment.
Demonstration of excellent organization skills while managing time sensitive processes.
Individuals must be adaptable while maintaining a positive and cooperative attitude to meet work demands.
Benefits
Employee Stock Ownership Plan (ESOP) - Together, We Own It!
Comprehensive Employee Benefits: Medical, dental, vision and other insurance coverages
Competitive hourly rate plus targeted annual bonus plan
401K plan plus matching
Team based Employee Owner company culture
Shorr Packaging Corporation is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. It is the policy of the Shorr Packaging Corporate to afford full Equal Employment Opportunity, and all applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, protected veteran status, disability status, marital status, sexual orientation, gender identity or expression, or any other legally protected status.
$33k-41k yearly est. Auto-Apply 60d+ ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Customer service advisor job in Davenport, IA
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated CustomerServiceAdvisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a CustomerServiceAdvisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customerservice standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$28k-33k yearly est. 2d ago
Customer Services Advisor
Halfords
Customer service advisor job in Sheldon, IA
Apply now Job no: 562928 Work type: Part time, 12 hours per week Site: Sheldon, Wells Green Retail Park Salary: £10.20 - £12.41 per hour Business Area: Retail * Age 21+ £12.41 per hour * Under 21 £10.20 per hour
Love all things motoring and cycling? Great with customers?
Your knack with customers and boundless enthusiasm for cars and bikes is what will lead you to success in this role. Ideally, you'll already have some experience of fitting car parts and of cycle repair, even as a hobby. Either way, we have training in place to get you the skills you need - you'll be delivering market-leading standards of service, after all
You'll soon be working on customers' vehicles in our car park and on bikes in-store, helping us wow every customer. This role delivers a wide range of fitting services, including car parts fitting, technology fitting, cycle building and cycle servicing. We'll help you develop your practical problem-solving skills alongside your ability to work quickly and efficiently. Ideally, you already have Retail experience but if you can demonstrate experience of tailoring your approach in a customer focused sales environment, we can help you with the rest.
We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it's in Retail or elsewhere in the Group.
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory pension, you can expect to enjoy:
* 25% off most of our products in Halfords Retail stores and online
* Amazing discounts of up to 50% on your garage bills at Halfords Autocentre
* Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
* At least 25% colleague discount at Tredz
* Life Assurance
* Uniform
* Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
* Employee assistance programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
* Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
* Option to join our Sharesave scheme: save to purchase shares at a 20% discount
* Cycle2Work scheme
* Wagestream - a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
* Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services
To be successful in this role you will need:
* Experience of delivering great customerservice, ideally in a retail sales environment
* A proactive approach to helping customers and understanding their needs
* Problem solving skills
* Availability to work on a rota basis, including weekends
Ideally, you'll also have the following:
* Some knowledge and skills in car parts fitting and cycle repair
* Some experience of working towards and achieving sales targets
We're in an exciting chapter - rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
$28k-35k yearly est. 6d ago
Automotive Customer Service Advisor - 3709
Tupeloms
Customer service advisor job in Davenport, IA
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customerservice skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring CustomerServiceAdvisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customerservice/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The CustomerServiceAdvisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customerservice or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customerservice and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$28k-35k yearly est. 11h ago
Service and Screening Expert
Biolife 4.0
Customer service advisor job in Waterloo, IA
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
+++Join BioLife, where long-term careers thrive! Enjoy growth opportunities, rewarding work, and a supportive environment dedicated to your success.+++
Afternoon, Evening and Saturday Availability Required
We offer advancement opportunities within your center, across other centers in the state, and even nationwide....empowering you to grow and succeed wherever your journey takes you!
Paid Training, Quick Advancement Opportunities, Day One Benefits, Flexible Schedule and More!!
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
Phlebotomist
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customerservice and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.
How you will contribute:
* You will greet donors as they enter and exit the donor floor.
* You will perform venipuncture of donors and programming of plasmapheresis machine.
* You will monitor donors during the donation process and manage donor reactions.
* You will perform all tasks required for the setup, verification, operation, and troubleshooting of plasmapheresis equipment within scope of training.
* You will install, prime, and disconnect disposable sets on the plasmapheresis machines
* You will stock supplies, break down empty cartons and assist with proper disposal.
* You will take and record donor pulse, blood pressure, and temperature measures and monitor electronic donor questionnaire system.
* You will perform finger sticks, test sample, and record other donor measures to include hematocrit, total protein, and weight.
* You will enter donor information into the Donor Information System (DIS).
* You will coordinate donors to donor floor and compensate donors using the Debit Card system.
* You will support the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes through use of company approved procedures including 5S, Value Stream Mapping and Kaizen.
What you bring to Takeda:
* High school diploma or equivalent
* Ability to walk and/or stand for the entire work shift
* Will work evenings, weekends, and holidays
* Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
* Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
* Fine motor coordination, depth perception, and ability to hear equipment from a distance
* Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
* 1 or more years minimum experience working in a customer or patient facing role is helpful
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - IA - Waterloo
U.S. Starting Hourly Wage:
$17.00
The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Locations
USA - IA - Waterloo
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Part time
Job Exempt
No
$17 hourly 33d ago
Customer Service/Ramp Agents - DSM
Quickflight Services
Customer service advisor job in Iowa
QuickFlight Services is a growing and dynamic aviation services company. We provide aviation and ground handling services for airlines in over 30 locations across the United States.
Job Description
ALWAYS WANTED TO WORK AT AN AIRPORT?
QuickFlight has immediate openings at the Des Moines, IA ( DSM) airport for
Part time
CustomerService Agents
at $9.25 per hour, once satisfy the training requirements. Wage paid is $8.00 per hour during training (plus per diem if training is held in Denver).
Duties:loading/unloading luggage, ticket counter,gate, assisting passengers, cleaning planes, learn all functions/cross train; lifting requirement 50lbs. Must be able to travel to attend training for period of 2 weeks with additional training at a later date either in Denver or locally. Must be available to work inside/outside, any shift AM or PM,weekends and holidays.
Must have a valid driver's license with a good driving record, pass a criminal background check & drug screen; have basic computer skills.
Only committed applicants with a positive attitude and a professional image need apply.
Please send your resume to: [email protected]
Visit our website to learn more about us and also may apply: *********************
Qualifications
Must be available to work variety of shifts including evenings, weekends and holidays
Must have a valid driver's license with a good driving record/provide a 3 yr record
Must pass an extensive fingerprinting criminal background check performed by the TSA/FBI.
Must pass a DOT pre-placement drug screen
Must be able to lift 50 LBS repetitively up to 75 with assistance
Must be able to work out doors in all types of weather as well as indoors
Must be able to bend, twist and stoop to service aircraft, extremely physical position
Must have basic computer and typing skills
Additional Information
All your information will be kept confidential according to EEO guidelines.
$8-9.3 hourly 60d+ ago
Service Writer (motorsports)
Edwards Electric 4.1
Customer service advisor job in Council Bluffs, IA
Requirements
Experience with ATVs, Motorcycles, and other Off-Road vehicles is highly preferred
Excellent verbal communication skills
Positive attitude and customer focused demeanor
Proficient typing skills
Previous customerservice experience is preferred
$30k-37k yearly est. 5d ago
Service Writer - 2nd Shift
GTG Peterbilt
Customer service advisor job in Cedar Rapids, IA
GTG Peterbilt Cedar Rapids is a family-owned full service Peterbilt truck dealership serving eastern Iowa since 1973. We have worked hard to provide the trucking industry with the highest quality products, sold and serviced by dedicated people to provide the highest return for our customers.
We are looking for an experienced Service Writer/Advisor or Shop Foreman to join our dynamic team on the 2nd shift in our Cedar Rapids, IA location. The potential candidate will greet and consult servicecustomers about their problems. This person will assist in the coordination and communications of the service department as well as perform a variety of other service-related tasks.
Ideal candidates will have a minimum of 2 years of experience as a Foreman, Lead Mechanic, or Service Writer. A polished professional appearance and excellent communication skills are essential. Must have a valid CDL (or willing to obtain CDL upon hire) with clean, insurable, driving record and be willing to work rotating Saturdays as scheduled.
Greet customers in a professional and courteous manner in person or over the phone.
Schedule appointments and work assignments for technicians.
Open and close work orders providing as much information as possible.
Record, adjust and report mechanics time for work orders and payroll.
Work to resolve customer complaints.
Continually follow-up with customers on status of repairs.
Assist with warranty repair paper flow.
Consult with the parts department on special order parts and sublet repairs.
Instruct the following shifts service writer on progress, any special instructions, and appointments.
Effective use of problem solving and customerservice skills.
Keep Service Manager informed of all customer complaints and technician problems.
Perform other duties as assigned.
Qualifications:
Must possess strong customerservice skills.
Must have general computer knowledge.
Must demonstrate attention to detail.
Must pass pre-employment background check and drug screen.
Education:
High school diploma or equivalent, preferred.
A college degree or a certificate/degree from a trade school is preferred but not required.
Combination of education, training, or experience providing the required knowledge, skills, and abilities.
Benefits:
Competitive salary and benefits package.
Boot allowance
Medical, Dental & Vision insurance
PTO accrual begins at time of hire.
Eligibility for paid holidays at time of hire.
401(k)
401 (k) match
Compensation based on education, skills, and experience.
GTG Peterbilt is an equal opportunity employer.
PIc3eee93814e2-31181-39460935
$29k-45k yearly est. 7d ago
Retail Customer Service Officer
Australia Post
Customer service advisor job in Hamilton, IA
General information Press space or enter keys to toggle section visibility Name Retail CustomerService Officer Ref # 12378713 Entity Australia Post Opening Date 15-Jan-2026 Suburb Hamilton State Victoria Work Type Casual Description & Requirements Press space or enter keys to toggle section visibility
Help us deliver like never before
Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We're delivering for the environment, for our communities, for our customers and for our people. We're moving forward and we want you to come along for the ride.
About the opportunity
As our Retail CustomerService Officer, you'll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It's our retail teams who make sure that every experience they have is a great one. And while they do, they're supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.
Role Details
* As a casual team member you will be allocated shifts with a variety of start and finish times across our operational hours of Monday - Friday 8:45am - 5:06pm.
* Extensive, supportive training is provided in our Post Office on commencement in the role from Monday - Friday (5 hour shift daily) for initial 8 weeks
* Adult Casual Pay Rate $35.01/hour and increases to $37.42/hour after 3 months
You'll be
* Performing customer sales and service transactions with customers.
* Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS).
* Conducting and processing a number of identity services transactions, including Australian Passport Interviews.
* Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities.
* Assisting customers with mail lodgements and associate costs.
* Building rewarding relationships with customers by understanding their needs.
* Assisting with administrative duties such as stocktaking and record maintenance.
About you
* You're friendly, enthusiastic and reliable and you love working in a team environment.
* You're ready to put the customer at the centre of everything you do to help make a difference in the community.
* Have experience in customerservice and/or cash handling.
* Be fit to lift up to 16kgs of mail regularly and stand for your shift.
How we'll deliver for you
* We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety.
* Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day.
* We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.
We're delivering together
At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.
We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees.
We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace. If you have any questions about accessibility, please contact our Diversity & Inclusion team on ****************************.au.
See what a day in the life on the Retail Team at Australia Post looks like:
$26k-35k yearly est. Easy Apply 5d ago
Reservation Agent
Stwhj
Customer service advisor job in Cedar Rapids, IA
We are seeking an outgoing individual for our Remote Travel Coordinator opportunity. As a Coordinator, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This is great for anyone who absolutely loves to travel and help others with planning.
Roles & Responsibilities
Research, Create, and Execute exceptional itineraries for clients
Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs
Complete ongoing training to earn and maintain certification to book travel
Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations
Review budgets, and plan trips according to clients budget constraints
Create promotional materials to utilize
Monitor restrictions on travel that come and go
Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc)
Effectively communicate with clients pre/post travel
Handle issues that may arise during the bookings and/or travel for clients
Network with tour operators regarding packages that you can possibly offer to clients
Part Time or Full time
Requirements
Must be at least 18years of age, and be authorized to work within the US, Mexico, Australia or United Kingdom.
Must be able to effectively communicate with clients (strong sales background a plus)
Must have a smartphone with internet access, laptop recommend but not required
Personal travel experience is a huge plus, however not required
Previous experience in customerservice or hospitality also a plus, but not required
Benefits
Flexible Schedule
Travel Perks
Licensed & Bonded
Personal Website
E&O Insurance with Fraud Protection
Daily Training Available
Travel Agent Certification
$24k-30k yearly est. 60d+ ago
Part Time Airport Agent - Customer Service
Envoy Air 4.0
Customer service advisor job in Des Moines, IA
Come and work for Envoy Air, an American Airlines Group Company, at DSM and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customerservice.
We are hiring immediately, with no experience required!
Pay rate: $16.29 / HR
Responsibilities
What's in it for you?
Travel for free with your family and friends on flights across the American Airlines global network.
Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.
Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.
In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.
Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.
Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.
What you will be doing!
Do you find joy and satisfaction in helping people? As a CustomerService Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.
This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.
No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination.
This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!
Qualifications
Requirements:
Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
18 years or older.
High school diploma, GED, or international equivalent.
Ability to pass a pre-employment drug screen and background check.
Authorized to work in U.S. without sponsorship.
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
$16.3 hourly Auto-Apply 4d ago
Automotive Customer Service Advisor - 4034
Tupeloms
Customer service advisor job in Ankeny, IA
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customerservice skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring CustomerServiceAdvisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customerservice/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
**
Job Summary
The CustomerServiceAdvisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customerservice or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customerservice and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
*
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Compensation: $14.00 - $18.00 / hour
Job Type: Full-time
$14-18 hourly 11h ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Customer service advisor job in Des Moines, IA
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated CustomerServiceAdvisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a CustomerServiceAdvisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customerservice standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$28k-33k yearly est. 2d ago
Service Writer (motorsports)
Edwards Auto Group 4.1
Customer service advisor job in Council Bluffs, IA
Job DescriptionDescription:
Edwards MotorSports in Council Bluffs IA is looking for a Service Writer to join our team! The Service Writer is responsible for speaking to customers about the mechanical issues with their ATV/Motorcycle/Off-road vehicle etc, while working directly with the Service Technicians to relay information and determine the best course of repairs for the vehicles. This person will be in constant contact with employees and customers and will demonstrate excellent customerservice and communication skills.
Responsibilities:
Greeting customers, and getting them checked into the system
Consulting with technicians about needed repairs and offering alternatives based on customers budgets and needs
Answering customer questions about service outcomes and consulting with technicians
Informing customers about warranty protections and various programs and discounts
Scheduling customers and understanding the work flow of the department
Informing customers of changes as they come up and being in continuous contact with customers to make sure they understand the process each step of the way
Requirements:
Experience with ATVs, Motorcycles, and other Off-Road vehicles is highly preferred
Excellent verbal communication skills
Positive attitude and customer focused demeanor
Proficient typing skills
Previous customerservice experience is preferred