Customer service advisor jobs in Jackson, MS - 284 jobs
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Customer Support Specialist
Blue Cross & Blue Shield of Mississippi 4.3
Customer service advisor job in Jackson, MS
**This role is 100% onsite in Flowood, MS. There is no remote capacity.**
The Customer Support Specialist (CSS) is accountable for providing quality service to customers seeking direction, information or assistance by conducting effective research on matters related to my Blue, pharmacy, enrollment, billing, benefits and claims inquiries to ensure first call resolution is achieved.
This position is responsible for ensuring a connection is made with each customer interaction to assist the customer with their initial concern and provide information tailored to their individual healthcare needs.
Job-Specific Requirements:
Must have a Bachelor's degree with at least a 3.0 GPA.
Must have proficient computer skills and be able to successfully complete all levels of the call center training program.
Excellent active listening skills in order to clearly understand members' issues.
Must possess excellent communication skills to ensure a professional company image is projected at all times.
Blue Cross & Blue Shield of Mississippi is an Equal opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We offer a comprehensive benefits package that is worth approximately one-third of the salary compensation. Our benefits program is among the best in the health care field. We are looking for employees who can bring their experience, expertise and dedication to work for our customers.
$31k-40k yearly est. 1d ago
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Customer Service Representative
Edelbrock Group 3.9
Customer service advisor job in Jackson, MS
A CustomerService Representative role is to be the first point of contact for our customers, providing exceptional service and support to address their inquiries, resolve issues, and ensure overall satisfaction.
Responsibilities:
Communicate with customers via phone and email.
Investigate and resolve customer issues, escalating complex cases to appropriate team members when necessary.
Build and maintain strong relationships with customers to foster loyalty and retention.
Identify opportunities for process improvements and contribute to ongoing initiatives to enhance the customerservice experience.
Work with sales department/tech department to provide information to customers.
Provide product ETA's, and pricing.
Work with internal departments to facilitate customer's needs.
Data entry in various platforms.
Qualifications:
At least 1 - 3 years of work experience in customerservice.
High school diploma or equivalent.
Excellent phone etiquette and verbal, written, and interpersonal skills.
Ability to multi-task, organize, and prioritize work.
Strong problem-solving abilities and attention to detail.
Proficient in Excel, Word, Oracle, and Adobe.
$26k-30k yearly est. 4d ago
Chemical Service Specialist, West Tennessee
Quaker Houghton 4.6
Customer service advisor job in Jackson, MS
Job Description
About Us
At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world's largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its associates and offers competitive compensation and benefit programs.
Position Summary:
This position is self-directed on a day-to day basis. They are responsible for performing daily product and process optimization activities in a sales region to meet the needs of the customer. This includes: performing tests on process fluids, creating and distributing routine reports, monitoring product inventories, reducing usage, costs of chemicals or process costs and special projects as needed. A Sr TSS is capable of recommending and implementing process improvements related to QH products that impact customer performance, including organizing resources and reports for customer trials to improve performance.
Travel to customer sites/laboratories approximately 75%.
Job Accountabilities:
Identification and documentation of savings projects or process improvements for presentation and approval by the customer while working with site team, implementing these approved projects.
Partners with Commercial teams to ensure that financial goals are met. Helps promote shared savings programs and drives savings to meet unit cost targets.
Responsible for creating, implementing and training customers on SOPs for specific product applications to ensure efficient and effective performance.
Perform multi-site technical and sales oriented administrative duties in a manufacturing environment.
Acquires, records and analyzes process and usage data to establish baseline.
Provides input for customer presentations to justify adoption of proposed projects and to demonstrate the benefits of successfully completed proposals.
Interaction with Fluidcare as well as with customer's operations, technical personnel and other suppliers.
Assists in plant surveys and sales projects to quantify savings and process improvement opportunities, and to participate in preparation of proposals.
Working knowledge of customers processes, understands QH product portfolio, and the proper methods and conditions to achieve optimal performance.
Organizes local resources for customer trials in conjunction with Product Application Managers. Responsible for data collection and reporting of process and product performance.
Comply with all Company Policies: to include but not limited to Code of Conduct and expense reporting, etc.
Education, Experience, Skills & Competencies:
Bachelor's Degree required in Chemistry, Engineering, or any relevant business related area or minimum of 5 years related industry experience required.
Customer Focus - Dedicated to meeting customer expectations and requirements.
Results Driven - Holds self and others accountable for achieving performance objectives.
Ability to work independently and/or with minimal supervision.
Communications skills - Written, verbal and active listening.
Proficient in English - Written and spoken.
Must have basic working knowledge of Microsoft Office.
Quaker Houghton provides equal employment opportunity for all qualified candidates. Quaker Houghton does not discriminate against any candidate for employment based on race, color, religion, sex, gender, gender identity or expression, affectional or sexual orientation, pregnancy, age, creed, ancestry, national origin, citizenship, marital or domestic partnership or civil union status, veteran's status, physical/mental disability, genetic information, or any other category protected by U.S federal, state, and/or local employment law. Furthermore, Quaker Houghton is committed to providing reasonable accommodations to qualified candidates with physical and/or mental disabilities.
$58k-89k yearly est. 4d ago
Customer Service Representative
Viemed Healthcare Inc. 3.8
Customer service advisor job in Jackson, MS
Essential Duties and Responsibilities: * Ensure that all orders are processed in a timely and accurate manner with the appropriate paperwork completed; all orders must be entered into the system timely with all necessary documentation included and ready for billing upon delivery (or as allowed by authoritative and governing guidelines)
* Handle inbound and outbound phone calls in a timely and professional manner; respond to inquiries and calls with proper prioritization and within reasonable timeframe; ensure that interactions are documented in the patient (customer) account within the software.
* Monitor and process faxes and other sources of orders/referrals; enter and account for each in the software and ensure response/action is taken accordingly.
* Efficiently coordinate branch transactions (deliveries, pick-ups, exchanges, returns, service, repair/maintenance) with appropriate staff (drivers, warehouse, liaisons, therapists, sales) and with patients (customers)
* Facilitate collection of patient balances for new and existing accounts; manage payment plans and recurring payments in order to produce desirable collection results for the branch.
* Contribute, both individually and as a team, to the achievement of operational, financial, and cultural performance goals for assigned branch location(s); be an advocate of management and a positive presence in the branch.
* Maintain current knowledge of and ensure compliance with company policies and procedures; stay current in medical billing practices, eligibility and insurance requirements, documentation requirements, and billing reimbursement.
* Develop and maintain working knowledge of products and services offered by the company, relevant governmental or regulatory requirements, and accreditation requirements.
* Maintain a high level of service satisfaction with patients and referral sources; maintain strong working relationships with branch staff and other employees.
* Ensure physical control and proper care of company assets, account for movement of physical assets within the software in a timely fashion.
* Maintain professional, polite, and respectful interactions with employees, patients/customers, referrals sources, vendors; maintain professional appearance with clothing, grooming, and personal hygiene.
* Responsible for performing other duties as assigned by management.
Qualifications:
* High school diploma or equivalent.
Preferred Knowledge, Skills and Abilities:
* Customerservice experience preferred.
* Relevant healthcare or medical billing experience preferred.
* Knowledge of medical billing practices, eligibility and insurance requirements, and billing reimbursement.
* Commitment to service excellence and superior performance.
* Solid verbal and written skills.
* Proper phone and email etiquette.
* Manage time effectively.
* Able to multi-task and complete all assigned tasks at quality levels and within deadlines.
* Organized and structured in carrying out responsibilities.
* Professionally postured in both behavior and physical appearance.
* Strong interpersonal and communication skills; respectful and polite in all interactions.
* Able to physically lift, carry, and move equipment.
* Efficient use of technology and software.
You will be expected to work during normal business hours, which are Monday through Friday, 8:00 a.m. - 5:00 p.m. and on-call rotations as assigned. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.
$25k-31k yearly est. 7d ago
Customer Service Representative and Sales Associate
Brandsource
Customer service advisor job in Jackson, MS
Job SummaryFOOTHILL APPLIANCE is looking for a CustomerService Representative to join our team! As a CustomerService Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Answering and return phone calls and texts. Exemplifying our code of values, you show respect and courtesy to all customers and employees. You will also be willing to learn the appliances and other product we sell, so that you can makes sales as well.This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customerservice and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Responsibilities:
Receive incoming calls in a professional and courteous manner
Perform marketing and sales functions to sell additional work and earn business
Complete work orders, return customer calls, and respond to customer complaints
Perform other duties as needed which may include cross-training in related positions
Selling Appliance and accessories to customers
Qualifications:
Minimum two years office experience
Appliance sales experience (recommended)
Strong written and verbal communication skills
Detail-oriented with strong data entry skills
Positive Attitude
Team player who can work independently
Benefits/Perks
Flexible Scheduling
Growth and Career Advancement Opportunities
Great Working Environment
Compensation: $15.00 per hour
Independent Retail offers a myriad of opportunities for people of all backgrounds.
When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don't work in sales?
Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customerservice - to name just a few. Retail companies are also some of the most exciting brands in the country - and they're driving the industry's innovations in customer experience.
Retail is the #1 private-sector employer in the country
If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you!
This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
$15 hourly Auto-Apply 60d+ ago
Front of House Customer Service Professional
Chick-Fil-A County Line Rd FSU
Customer service advisor job in Jackson, MS
Job Description
Working at Chick‑fil‑A is more than just a job! It's a stepping-stone to a successful future in the world of business or a career with Chick-fil-A.
ABOUT OUR COMPANY:
At Chick-fil-A, our vision is to be the world's most caring company. We aim to care for customers and communities well. We know that starts with people like you!
Working in a Chick-fil-A restaurant offers a space for teamwork and leadership development in a fast-paced environment. Many Team Members may choose to advance at their local restaurant or take the skills they've learned to pursue other careers.
THE POSITION:
Front of House Team Members are the face of our establishment and are the first step in providing a "Remark"able experience to our guests.Their responsibility is to provide a welcoming environment of hospitality for the guests, while fulfilling orders both quickly and accurately. Job opportunities as a Front of House Team Member include full-time and part-time positions. Prior customerservice or other restaurant experience is not required, but preferred.
THE LOCATION:
Chick-fil-A County Line Road is located in Jackson, Mississippi, just off I-55 and convenient to all of the Greater Jackson area!
WHY YOU SHOULD APPLY:
Chick-fil-A is a growing company
Training and advancement opportunities
Invest in your future
Enjoy flexible hours
Find a culture that is unique
Serve with a team that cares
We're closed on Sunday!
Free food when you work!
Health Insurance available
Scholarships (if still attending college)
QUALITIES WE ARE LOOKING FOR:
Consistency and Reliability
Cheerful and Positive Attitude
Values Teamwork
Loves Serving and Helping Others
REQUIREMENTS:
Available for a minimum of 20 hours a week
PAY RATE: DOE ($11.00+)
$29k-63k yearly est. 5d ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Customer service advisor job in Jackson, MS
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated CustomerServiceAdvisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a CustomerServiceAdvisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customerservice standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$24k-29k yearly est. 8d ago
Customer Service II
Baptist Anderson and Meridian
Customer service advisor job in Pearl, MS
The Coordinator-CustomerService serves as the first point of contact for patients and visitors. This role involves a variety of administrative and customerservice tasks aimed at ensuring a smooth and efficient clinic experience for patients and staff. Coordinates and directs the office activities of the physician practice. May be responsible for financial counseling thus verifying insurance and collecting the appropriate co-pays, co-insurances and past due balances. Will make appointments and appointment reminder phone calls. May be required to perform accurate charge entry. May handle pre-certifications and maintains a professional working relationship with insurance companies. Displays good public relation and communication skills.
Responsibilities
Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes.
Performs daily and monthly close out procedures for internal controls and cash balancing.
Maintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information.
Promotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal communication.
Possesses comprehensive knowledge of corporate policies and procedures as they relate to clinic operations.
Answers telephones, takes, and directs messages on a timely basis according to the direction and location appropriate to maintain continuous workflow.
Seeks help from appropriate sources when needed.
Complies with all organizational policies regarding ethical business practices.
As necessary, calls patients to obtain payment due or make financial arrangements for scheduled exams.
Schedules appointments, gathers demographic and insurance information and enters into the practice management system.
Maintains an organized and efficient work environment by keeping files and records neat and orderly to promote a smooth work-flow and to ensure confidentiality.
Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate.
Completes assigned goals.
Specifications
Experience
Minimum Required
One (1) year of experience in a physician practice or clinic.
Preferred/Desired
Education
Minimum Required
Preferred/Desired
Collegiate or medical trade completion. Associates Degree
Training
Minimum Required
Current knowledge of medical terminology.
Preferred/Desired
Special Skills
Minimum Required
Excellent customer relations skills. Basic knowledge of Windows applications. Current knowledge of medical terminology.
Preferred/Desired
Licensure
Minimum Required
Preferred/Desired
$23k-30k yearly est. Auto-Apply 43d ago
Industrial Customer Service Representative
Martin Incorporated 4.6
Customer service advisor job in Ridgeland, MS
Job DescriptionDescription:
Job Title: Industrial CustomerService Representative
Status: Non-Exempt
Reports to: CustomerService Manager
About Martin Inc.:
Founded in 1934 and headquartered in Florence, AL, Martin offers a wide variety of products and services in Industrial, Safety, Integrated Supply, and Fastening - all uniquely designed to help companies operate better. Martin is a member of the Affiliated Distributors, the Industrial Supply Association, the National Association of Wholesalers, the National Fasteners Distributor Association, and the Global Sourcing Alliance. For more information, visit ********************
Summary:
As an Industrial CustomerService Representative (CSR) at Martin, you will play a vital role in delivering exceptional service to our customers. Your main responsibility will be to provide timely and accurate support, ensuring customer satisfaction and maintaining strong relationships. With your strong communication and problem-solving skills, you will assist customers with their inquiries, process orders, and address any concerns or issues they may have. Your dedication to delivering outstanding service will contribute to the overall success of Martin and help us fulfill our mission of "Helping Companies Operate Better."
Key Responsibilities:
Builds strong customer relationships by providing excellent service, acting as primary liaison between customer and Martin, and promptly addressing any problems or issues raised by the customer.
Assists Customers by providing the information and utilizing all available resources and tools for product selection, order placement, order management, pricing, invoicing, and delivery.
Assists in preparation and tracking of quotes, using CSD, Excel, or other programs as required
Enters and tracks customer orders from inception through delivery.
Expedites customer products or raw materials as required.
Communicates with sales as required to assist customers with setup, parts, and daily operations.
Demonstrates consistent, professional, customer-oriented, dependable, and on-time performance.
Maintains professionalism and composure in a dynamic, team-based environment where priorities quickly change.
Performs other duties as assigned.
Requirements:
Ability to handle multiple tasks simultaneously and prioritize as required for optimum customer satisfaction.
Ability to communicate effectively with customers, sales, suppliers, and other team members.
Ability to make decisions based on information available.
Ability to follow verbal and written instructions within specified time frames.
Possession of intermediate to advanced MS Office and general computer skills.
Experience with CSD software preferred
2 Years of experience in Industrial Supply or Safety Product CustomerService preferred
Prior customerservice experience within an industrial environment is preferred.
What makes Martin Different:
As a family-owned business, we prioritize our employees' well-being and understand the importance of work-life balance. Some of our benefits that set us apart are:
Our low-cost, low-deductible individual and family healthcare plans
8 paid holidays
Weekly Pay
Benefits:
401(k)
401(k) matching
Dental Insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance
Schedule:
Full-time
Monday - Friday
7:30 a.m. - 4:30 p.m.
No Weekends
$23k-28k yearly est. 31d ago
Test Content Services Specialist
Psi Services 4.5
Customer service advisor job in Jackson, MS
**Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.
We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.
At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.
Learn more about what we do at: *************************
**About the Role**
The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and
maintenance of certification exams. The Test Content Services Specialist will import
exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's
proprietary item banking and exam delivery software.
- This is a full-time permanent role, with flexible hours around core office availability
Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with
occasional travel for meetings, events and workshops.
**Role Responsibilities**
- Onboard new clients and determine appropriate test setup based on client requirements.
- Intake new exams for existing clients and publish exams according to established timeline requirements.
- Develop and maintain timelines for test publication activities and track progress in project management ticketing software.
- Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately.
- Prepare tests for publication and implement live updates to tests.
- Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients.
- Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems.
- Conduct quality control according to department procedures and address issues.
- Support other Content Management teams with tasks related to test publication.
- Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides.
- Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software.
**Knowledge, Skills and Experience Requirements**
▪ Bachelor's degree level preferred
▪ 1+ years' experience exam publication, item bank management and/or database management.
▪ Strong communication skills required.
▪ Ability to approach problems with creative problem solving.
▪ Proficiency with Microsoft Office applications.
▪ Experience with Jira a plus.
▪ Experience with XML, HTML and QTI file formats preferred Benefits
At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.
In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes:
+ 401k/Pension/Retirement Plan - with country specific employer %
+ Enhanced PTO/Annual Leave
+ Medical insurance - country specific
+ Dental, Vision, Life and Short Term Disability for US
+ Flexible Spending Accounts - for the US
+ Medical Cashback plan covering vision, dental and income protection for UK
+ Employee Assistance Programme
+ Commitment and understanding of work/life balance
+ Dedicated DE&I group that drive core people initiatives
+ A culture of embracing wellness, including regular global initiatives
+ Access to supportive and professional mechanisms to help you plan for your future
+ Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$55k yearly 18d ago
Customer Service Associate
Variety Stores LLC
Customer service advisor job in Jackson, MS
Job Description
As a Roses/Roses Express CustomerService Associate you will be responsible for providing excellent customerservice to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner.
• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
• Independently stocks shelves and recovers merchandise in the store.
• Accurately handles customer funds and processes transactions using the POS system.
• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
• Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
Retail store environment where extended periods of standing are required
Retail store stockroom environment subject to fluctuations in temperature
Frequent lifting and maneuvering of merchandise and displays.
Exposure to dust and extreme temperatures while unloading trailers.
Scheduled work hours may vary, including evenings and weekends.
Occasional use of ladders is required.
$20k-27k yearly est. 16d ago
Coordinator-Customer Service II
Baptist Memorial Health Care 4.7
Customer service advisor job in Jackson, MS
Purpose of Position and Scope of Responsibility Principal Accountabilities/Responsibilities Minimum Qualifications Minimum Education Minimum Experience Minimum Licensure, Registration, CertificationDesired Qualifications Desired Education Desired Experience
Desired Licensure, Registration, Certification
$20k-26k yearly est. 11d ago
Customer Service Coordinator
Baptist 3.9
Customer service advisor job in Richland, MS
Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures. Maintains accurate and timely billing information, processes appointments, and daily reconciles charge and payment entries and bank deposit. Incumbents are subject to overtime and callback as required. Performs other duties as assigned.
Responsibilities
Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes.
Performs daily and monthly close out procedures for internal controls and cash balancing.
Maintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information.
Promotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal communication.
Possesses comprehensive knowledge of corporate policies and procedures as they relate to clinic operations.
Answers telephones, takes and directs messages on a timely basis according to the direction and location appropriate to maintain continuous work flow.
Maintains an organized and efficient work environment by keeping files and records neat and orderly to promote a smooth work flow and to ensure confidentiality.
Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate.
Carries out all other duties assigned by the Clinic Manager in a timely manner.
Completes assigned goals.
Specifications
Experience
Minimum Required
Preferred/Desired
One year's current experience with insurance billing and/or medical collection and medical terminology.
Education
Minimum Required
Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties.
Preferred/Desired
Collegiate or medical trade completion. Associates Degree
Training
Minimum Required
Preferred/Desired
Special Skills
Minimum Required
Type 30 wpm, 10 key experience, Excellent customer relations skills. Basic knowledge of Windows applications. Current knowledge of medical terminology.
Preferred/Desired
Proficient with 10-key.
Licensure
None
Minimum Required
Preferred/Desired
$23k-28k yearly est. Auto-Apply 4d ago
Front of House Customer Service Professional
Chick-Fil-A County Line Rd FSU
Customer service advisor job in Jackson, MS
Working at Chick‑fil‑A is more than just a job! It's a stepping-stone to a successful future in the world of business or a career with Chick-fil-A.
ABOUT OUR COMPANY:
At Chick-fil-A, our vision is to be the world's most caring company. We aim to care for customers and communities well. We know that starts with people like you!
Working in a Chick-fil-A restaurant offers a space for teamwork and leadership development in a fast-paced environment. Many Team Members may choose to advance at their local restaurant or take the skills they've learned to pursue other careers.
THE POSITION:
Front of House Team Members are the face of our establishment and are the first step in providing a "Remark"able experience to our guests.Their responsibility is to provide a welcoming environment of hospitality for the guests, while fulfilling orders both quickly and accurately. Job opportunities as a Front of House Team Member include full-time and part-time positions. Prior customerservice or other restaurant experience is not required, but preferred.
THE LOCATION:
Chick-fil-A County Line Road is located in Jackson, Mississippi, just off I-55 and convenient to all of the Greater Jackson area!
WHY YOU SHOULD APPLY:
Chick-fil-A is a growing company
Training and advancement opportunities
Invest in your future
Enjoy flexible hours
Find a culture that is unique
Serve with a team that cares
We're closed on Sunday!
Free food when you work!
Health Insurance available
Scholarships (if still attending college)
QUALITIES WE ARE LOOKING FOR:
Consistency and Reliability
Cheerful and Positive Attitude
Values Teamwork
Loves Serving and Helping Others
REQUIREMENTS:
Available for a minimum of 20 hours a week
PAY RATE: DOE ($11.00+)
$29k-63k yearly est. 60d+ ago
Coordinator-Customer Service II
Baptist Anderson and Meridian
Customer service advisor job in Jackson, MS
Purpose of Position and Scope of Responsibility Principal Accountabilities/Responsibilities Minimum Qualifications
Minimum Education
Minimum Experience
Minimum Licensure, Registration, Certification
Desired Qualifications
Desired Education
Desired Experience
Desired Licensure, Registration, Certification
$20k-28k yearly est. Auto-Apply 11d ago
Customer Service Coordinator
Baptist Memorial Health Care 4.7
Customer service advisor job in Richland, MS
Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures. Maintains accurate and timely billing information, processes appointments, and daily reconciles charge and payment entries and bank deposit. Incumbents are subject to overtime and callback as required. Performs other duties as assigned.
Responsibilities
Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes.
Performs daily and monthly close out procedures for internal controls and cash balancing.
Maintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information.
Promotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal communication.
Possesses comprehensive knowledge of corporate policies and procedures as they relate to clinic operations.
Answers telephones, takes and directs messages on a timely basis according to the direction and location appropriate to maintain continuous work flow.
Maintains an organized and efficient work environment by keeping files and records neat and orderly to promote a smooth work flow and to ensure confidentiality.
Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate.
Carries out all other duties assigned by the Clinic Manager in a timely manner.
Completes assigned goals.
Specifications
Experience
Minimum Required
Preferred/Desired
One year's current experience with insurance billing and/or medical collection and medical terminology.
Education
Minimum Required
Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties.
Preferred/Desired
Collegiate or medical trade completion. Associates Degree
Training
Minimum Required
Preferred/Desired
Special Skills
Minimum Required
Type 30 wpm, 10 key experience, Excellent customer relations skills. Basic knowledge of Windows applications. Current knowledge of medical terminology.
Preferred/Desired
Proficient with 10-key.
Licensure
None
Minimum Required
Preferred/Desired
$20k-26k yearly est. 4d ago
Customer Service Associate
Variety Stores LLC
Customer service advisor job in Yazoo City, MS
Job Description
As a Roses/Roses Express CustomerService Associate you will be responsible for providing excellent customerservice to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•
Retail store environment where extended periods of standing are required
•
Retail store stockroom environment subject to fluctuations in temperature
•
Frequent lifting and maneuvering of merchandise and displays.
•
Exposure to dust and extreme temperatures while unloading trailers.
•
Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
$20k-27k yearly est. 16d ago
Customer Service Coordinator
Baptist Anderson and Meridian
Customer service advisor job in Madison, MS
Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures. Maintains accurate and timely billing information, processes appointments, and daily reconciles charge and payment entries and bank deposit. Incumbents are subject to overtime and callback as required. Performs other duties as assigned.
Responsibilities
Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes.
Performs daily and monthly close out procedures for internal controls and cash balancing.
Maintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information.
Promotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal communication.
Possesses comprehensive knowledge of corporate policies and procedures as they relate to clinic operations.
Answers telephones, takes and directs messages on a timely basis according to the direction and location appropriate to maintain continuous work flow.
Maintains an organized and efficient work environment by keeping files and records neat and orderly to promote a smooth work flow and to ensure confidentiality.
Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate.
Carries out all other duties assigned by the Clinic Manager in a timely manner.
Completes assigned goals.
Specifications
Experience
Minimum Required
Preferred/Desired
One year's current experience with insurance billing and/or medical collection and medical terminology.
Education
Minimum Required
Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties.
Preferred/Desired
Collegiate or medical trade completion. Associates Degree
Training
Minimum Required
Preferred/Desired
Special Skills
Minimum Required
Type 30 wpm, 10 key experience, Excellent customer relations skills. Basic knowledge of Windows applications. Current knowledge of medical terminology.
Preferred/Desired
Proficient with 10-key.
Licensure
None
Minimum Required
Preferred/Desired
$20k-28k yearly est. Auto-Apply 47d ago
Customer Service Coordinator
Baptist Memorial Health Care 4.7
Customer service advisor job in Madison, MS
Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures. Maintains accurate and timely billing information, processes appointments, and daily reconciles charge and payment entries and bank deposit. Incumbents are subject to overtime and callback as required. Performs other duties as assigned.
Responsibilities
Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes.
Performs daily and monthly close out procedures for internal controls and cash balancing.
Maintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information.
Promotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal communication.
Possesses comprehensive knowledge of corporate policies and procedures as they relate to clinic operations.
Answers telephones, takes and directs messages on a timely basis according to the direction and location appropriate to maintain continuous work flow.
Maintains an organized and efficient work environment by keeping files and records neat and orderly to promote a smooth work flow and to ensure confidentiality.
Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate.
Carries out all other duties assigned by the Clinic Manager in a timely manner.
Completes assigned goals.
Specifications
Experience
Minimum Required
Preferred/Desired
One year's current experience with insurance billing and/or medical collection and medical terminology.
Education
Minimum Required
Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties.
Preferred/Desired
Collegiate or medical trade completion. Associates Degree
Training
Minimum Required
Preferred/Desired
Special Skills
Minimum Required
Type 30 wpm, 10 key experience, Excellent customer relations skills. Basic knowledge of Windows applications. Current knowledge of medical terminology.
Preferred/Desired
Proficient with 10-key.
Licensure
None
Minimum Required
Preferred/Desired
$20k-26k yearly est. 47d ago
Customer Service Associate
Variety Stores LLC
Customer service advisor job in Morton, MS
Job Description
Provides courteous customerservice and maintain merchandise displays to enhance overall customer satisfaction, sales, profitability, and store standards. In applicable instances, unloads trucks, processes freight, stocks counters, and performs any other function needed to maintain the salesfloor.
Job Scope
This position has no direct supervisory or budgetary accountability.
Essential Functions
1) Provide positive customerservice by treating customers in a courteous and knowledgeable manner in order to maximize customer satisfaction and sales.
2) Price, stock and maintain merchandise in a neat and orderly manner.
3) Process sales transactions in an accurate, efficient, and friendly manner.
4) Adhere to assigned work schedule in order to provide predictability in workload scheduling.
5) Follow all Company policies and procedures in order to maximize customerservice, sales, and store profitability.
6) In applicable instances, unloads trucks, processes freight, stocks counters, and any other function needed to maintain salesfloor.
Ancillary Functions
Provide support to store management as requested.
Qualifications and Skills Required
Fundamental reading and math skills
Ability to effectively communicate in English
Working Conditions
Retail store environment where extended periods of standing are required
Retail store stockroom environment subject to fluctuations in temperature
Frequent lifting and maneuvering of merchandise and displays
Exposure to dust and extreme temperatures while unloading trailers
Scheduled work hours may vary, to include evenings and weekends
Occasional use of ladders required
How much does a customer service advisor earn in Jackson, MS?
The average customer service advisor in Jackson, MS earns between $20,000 and $34,000 annually. This compares to the national average customer service advisor range of $26,000 to $39,000.
Average customer service advisor salary in Jackson, MS
$26,000
What are the biggest employers of Customer Service Advisors in Jackson, MS?
The biggest employers of Customer Service Advisors in Jackson, MS are: