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Customer service advisor full time jobs

- 370 jobs
  • Customer Relations Coordinator

    Nccaom

    Alexandria, VA

    The Customer Relations Coordinator is responsible for managing and enhancing customer relationships by serving as the primary point of contact for phone and email inquiries, complaints, and feedback. This role assists customers through the NCCAOM certification and recertification application process, ensuring exceptional customer service, effective communication, and a seamless experience. Additionally, the coordinator collaborates with internal teams to resolve issues and drive customer satisfaction. The ideal candidate should have experience working in a certification or credentialing environment and a solid understanding of certification versus state licensure. At a minimum, they must have experience in a fast-paced setting, serving customers, processing applications, and maintaining accurate records. Customer Support: · Respond promptly to customer inquiries via phone, email, chat, or other communication channels. · Address and resolve customer complaints in a timely and professional manner. · Provide detailed and accurate information about certification, recertification, or other processes. Relationship Management: · Build and maintain strong, long-lasting relationships with applicants and certified Diplomates. · Actively gather and analyze customer feedback to identify trends and areas for improvement. · Ensure customer satisfaction through regular follow-ups and proactive communication. Collaboration: · Work closely with departments to address applicants/Diplomate/PDA Provider needs. · Escalate unresolved issues to appropriate departments and follow through until resolution. · Assist in the development of customer service procedures, policies, and standards. · Assist with the preparation of conference exhibiting materials. Data and Reporting: · Maintain accurate constituent records and document interactions in Zendesk and CRM systems. · Process certification applications for applicants from ACAOM-accredited programs, matching the documents received, and checking ADA and legal status. · Approve applicants to sit for NCCAOM exams through a third-party exam administration vendor. · Assist customers with certification/exam verifications through state medical/acupuncture boards. · Process recertification applications, auditing professional development coursework and activities, updating personal information, and contacting diplomates regarding any outstanding requirements. · Identify opportunities for process improvements and contribute to strategy development. Performance Expectations for All Staff: · Respect the confidentiality of information learned through employment with the NCCAOM. · Perform job responsibilities in compliance with the policies and procedures contained in the NCCAOM Employee Handbook. · Communicate with stakeholders through email or on the telephone, as needed. · Participate in-office staff meetings. · Annually read, review, and provide input into the job description and associated training task list during the annual performance development review. · Assist with maintaining and developing departmental policies and procedures. · Implement all policies and procedures of the organization in compliance with the internal management system. · Perform job responsibilities in accordance with NCCA requirements. · Follow all NCCAOM security policies and procedures. · Maintain a professional, courteous, and respectful attitude toward fellow employees. · Support other department activities. · Maintain a courteous and respectful attitude toward applicants, Diplomates, NCCAOM Board members, or other members of the public. · Promote positive public relations for the NCCAOM. · Perform all tasks safely and responsibly. Required Skills/Abilities: · Excellent verbal and written communication skills. · Ability to ensure excellent customer service skills. · Must exhibit a high attention to detail and the ability to remain efficient and organized at all times. · Excellent time management skills with a proven ability to meet deadlines while managing several assignments. · Strong analytical and problem-solving skills. · Ability to function well in a high-paced and at times stressful environment. · Proficient with Microsoft Office Suite or related software. Education and Experience: · Bachelor's degree in Business Administration, Communications, or a related field preferred. · 2+ years of related experience, preferably in a certification or credentialing environment. · Familiarity with CRM tools and customer service software is a must. · Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is a must. Key Competencies: · Empathy and patience in dealing with diverse customer needs. · Attention to detail to ensure accurate documentation and communication. · Team-oriented mindset with the ability to collaborate effectively. Salary: The salary range for this positions is $50,000-$55,000/annual. This is a non-exempt position and therefore eligible for overtime for any hours worked outside of 40 per week. Working Conditions: This is a regular full-time in-office position with working hours from 9am - 5pm ET Monday-Friday. Extended hours may be required during deadline periods or before special external events. Requires frequent sitting, repetitive wrist, hand, and finger movements. Occasional lifting of objects less than 20 pounds.
    $50k-55k yearly 4d ago
  • Insurance Sales and Customer Service Agent

    Blue Ridge Risk Partners 4.2company rating

    Greenbelt, MD

    Title: Personal Lines Sales Agent Job Type: Full Time/ Non-Exempt Supplemental Pay: Bonus opportunities & Commission pay What You'll Do as a Personal Lines Sales Agent We're looking for a proactive, people-friendly multitasker to join our team as a Personal Lines Sales Agent! In this role, you'll be the first point of contact for new prospects and a key support partner for our Personal Lines Account Executives. You'll help gather client information, process paperwork, and keep things running smoothly behind the scenes, all while delivering a great first impression. If you love helping others, staying organized, and being part of a fast-paced team, this could be the perfect fit! What You'll Be Doing: Support Account Executives by gathering signed applications, updating client info, and uploading documents into the system Connect with clients via phone, email, text, or in person to assist with questions and requests Process account transactions like mortgage changes, billing statements, ID cards, and declarations Coordinate claims updates by reaching out to adjusters and heling communicate with clients Gather data from prospects and enter it into our quoting and management systems Reach out to clients for cross-sell and account rounding opportunities Manage incoming leads and distribute them to the Account Executive team Support special projects involving data entry, third-party tools, and client interaction Follow agency procedures and help improve processes to boost efficiency Requirements What You'll Bring to the Team: A high school diploma or GED equivalent A Property & Casualty license is a plus. If you don't have one yet, we'll support you in getting it! Strong communication skills, written and verbal A positive attitude and a team-first mindset Ability to work independently and follow processes with precision Great customer service instincts and problem-solving skills Solid organizational and time management abilities Comfort with Microsoft Office and basic computer tools Bilingual Abilities are a plus The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Blue Ridge Risk Partners is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as individual with a disability, or other applicable legally protected characteristics. Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Flexible schedule Health insurance Paid time off Parental leave Vision insurance Work Location: In person Salary Description $50,000 to $60,000
    $50k-60k yearly 60d+ ago
  • Customer Experience Assistant, Sales

    Brilliant Earth 4.5company rating

    Fairfax, VA

    Customer Experience Assistant, Sales - Fairfax, VA Our Customer Experience Assistants provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person in our Fairfax showroom. The targeted budget for this position is $21/hour. This compensation budget range may be adjusted at any time at the discretion of the company. Responsibilities May Include: Sales & Customer Service: * Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options. * Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality. * Guide customers to purchase, creating memorable and personalized experiences for each customer. * Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets. * Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product. * Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry. * Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries. * Call customers to confirm showroom appointments and answer any pre-appointment questions. * Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance. * Use our ERP system to manage your tasks and communicate cross-functionally. * Act as a brand advocate, sharing our mission of creating a more sustainable, transparent, and compassionate jewelry industry. Showroom Coordination & Maintenance: * Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines. * Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed. * Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization. * Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security. * Open and/or close the showroom and waiting area. What You Have: * A passion for the customer. You don't just like to help - you go above and beyond to provide the best possible experience to each customer that comes through the door. * A drive to exceed goals. You love a good challenge! You're a self-proclaimed "over-achiever" on a mission to exceed your sales targets. * It's all in the details. When it comes to our customer's biggest moments, you know it's the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment. * Communication is Key. You have a way with words. Whether you're interacting with a customer or teammate in person, via email, or by chat, you're clear and concise. * Master of Collaboration. You're a team player. You believe that in order to transform the jewelry industry, we all have to work together! Bonus Points if You Have: * A bachelor's degree or equivalent preferred * Experience with an ERP or CRM system * A passion for socially and environmentally responsible organizations and products What We Offer At Brilliant Earth, we're passionate about the employee experience. That's why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: * Career Growth. We want to see you sparkle! Through regular 1-1's with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations! * Set Schedule. We offer consistent weekly hours, and 2 consecutive days off. * Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here! * Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more! * Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings. * Employee Discounts. As an employee at Brilliant Earth, you'll receive a generous discount on our jewelry. * Sales Incentive Programs. Quarterly bonuses for achieving sales targets. * Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling! * Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering. * Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month! * 401k match. We know that saving for the future is important. That's why we offer a generous 401k match. * Paid Time Off. We know it's important to recharge and relax - you'll accrue 3 weeks of PTO in your first year. * Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions. * Disability and Life insurance. 100% employer-paid. * Pre-Tax Commuter Benefits. How to Apply & What to Expect: Everyone at Brilliant Earth has a voice - we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You'll receive an email when we've received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other - our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at accommodations@brilliantearth.com.
    $21 hourly 30d ago
  • Customer Service Representative / Store Associate (Closer)

    E E Wine 3.8company rating

    Bealeton, VA

    Full-time, Part-time Description A third generation, family-owned business, EE Wine, Inc., now trading as Wine Energy, employs more than 150 service-conscious individuals and operates a fleet of 30 trucks and vehicles. We sell over 33 million gallons of heating oil and other petroleum products every year and serve nearly 3000 residential and commercial customers throughout Northern Virginia. Additionally, our Retail Division proudly operates Wi-Not Stop convenience stores and a Marketplace. Our HVAC Division is Class A licensed by the state of Virginia to install the latest energy-efficient heating, ventilation, and air conditioning systems, along with Crystal Clean Duct Services, to improve your air quality needs. The Customer Service Representative / Store Associate (Closer) provides prompt, courteous customer service. Rings up sales on the cash register and properly handles money, checks and other forms of payment received for the products and/or services sold. The typical shift for this position is 4pm - midnight. Reliable transportation is a must. Essential Duties and Responsibilities · Provides prompt, courteous customer service · Rings up sales on the cash register and properly handles money, check, and other forms of payment received for the products and/or services sold. · Performs multi-function operation of the fuel console. · Performs cleaning duties as necessary to maintain store cleanliness, as well as basic upkeep and/or cleaning of all equipment in the store. · Assists in maintaining proper inventory levels and shift audits. · Controls merchandise, cash shortages, and other selling expenses. · Performs all duties with minimum supervision and works irregular hours as needed. · Stand and/or walk up to eight hours per day. · Lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes per day. (e.g., stocking and maintaining inventory levels) · Be exposed to occasional cold temperature extremes while performing occasional work in a walk-in cooler and/or freezer. · Grasp, reach, and manipulate objects with hands up to eight hours per day (requiring eye-hand coordination and coordination of both hands for up to four hours per day). · Other duties as assigned. Requirements · High School graduate or equivalent. · Perform the four basic arithmetic operations. · Ability to work a flexible schedule to meet the needs of the business, which will require evenings, weekends, and holidays as needed. · Excellent verbal communication skills. · Excellent customer service skills. · Ability to understand and follow instructions as given. · Proficient with a telephone, cash register, fuel console, money order machine, microwave, grill, nacho machine, coffee grinder, etc. · Must be able to properly handle and use cloth, paper, plastic, glass, rubber, liquids, cleaning solvents, etc. · Ability to perform the essential duties and to work under the conditions described. EE Wine reserves the right to change or modify job duties at any time. The above job description is not all encompassing. Needs and requirements may vary according to business necessity. EOE/Veteran/Disability
    $30k-43k yearly est. 60d+ ago
  • Customer Service Advisor

    QGR Jiffy Lube

    Chantilly, VA

    Full-time, Part-time Description What can you expect as an Automotive Customer Service Advisor? As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors truly love helping our customers be reviewing past service work and communicating the vehcile's needs. Our best will inquire about the customer and the vehcile's complaints and work with our technicians to find a correction. Our Customer Service Advisors love to engage with the customer and are always welcoming them with a smile. Some of the reasons our advisors love working with us are: Efficient teams delivering timely inspections The use of a cutting edge POS system that graphically illustrates our customers' needs based on the vehciles' manufacturer reccomendations Thorough technicians that deliver quality inspection reports Steady flow of customers What you will do: Greet the customer and acknowledge their request Check-In the customer and verify information Be an expert on all sales processes and initiatives Process phone calls in a professional manner. Encourage the customer to come in for service work. Be comfortable selling to our customers our product offerings Document, verbally communicate and sell the recommendations Write estimates and order parts for services as needed. Be able to create and bill out all sales orders. Work towards achieving any company-set goals or objectives, including individual sales goals. Keep pace with customers, balancing multiple priorities and using good judgement to manage time. Build relationships with customers by communicating the status of their vehicle, promise time. Benefits include: Competitive pay (based on experience) Matching 401K On-the-job training with Award Winning Online Training Platform: Jiffy Lube University We promote from within a commitment we are passionate about No late evenings Tuition reimbursement Paid vacation and holidays Medical insurance Requirements What are the Job Qualifications? Driver's License Ability to Stand on your feet for 10+ hours Ability to speak English Bi-lingual is a plus! Previous sales experience is a plus - automotive is preferred
    $26k-33k yearly est. 60d+ ago
  • ASM - Service Writer

    Warrenton Toyota

    Warrenton, VA

    Warrenton Toyota in Warrenton, Virginia is recruiting a few new ASMs (Assistant Service Member or Service Writer) to join our very busy service department. Write as many repair orders as you can. We have the technicians and support team to help make you successful and well compensated. The position means you'll have a service team to work with, you are the leader. It's up to you to make it happen. Automotive experience is required. Toyota experience is welcomed! Call me today so we can discuss your future with Warrenton Toyota. I promise I will not contact your current employer until you have made the great decision to join our team. Todd Green, Service Manager at Warrenton Toyota. WE OFFER: · Compensation that includes labor and parts, CSI bonuses and other incentives. · We offer customer financing for the large repair orders. · Air Conditioned state-of-the-art 40 bay facility to keep our techs efficient all day. · Full benefit package: Health, dental, holiday pay, paid personal leave. · Paid vacation and training. · All the special tools, computers, and shop equipment to handle all the tough jobs. · Tremendous income growth and opportunity. Job Type: Full-time Salary: $60,000.00 - $100,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Day range: Monday to Friday. Weekends as needed. Shift: 10-hour shift Day shift COVID-19 considerations: Miller Toyota takes COVID-19 very seriously. Our facility is cleaned continuously. We have no shortage of PPE and cleaning supplies. Please ask to see our COVID-19 Preparedness Plan. Application Question(s): Are you willing to submit to a pre-employment background check? Education: High school or equivalent (Preferred) Experience: Service Advisor: 1 year (Preferred) License/Certification: Driver's License (Preferred) Work Location: In person
    $60k-100k yearly 60d+ ago
  • Service Dispatcher

    Compu Dynamics

    Chantilly, VA

    At Compu Dynamics, we don't just build infrastructure-we create the backbone of the digital future. As North America's premier technology infrastructure design-build partner, we design, construct, and maintain mission-critical data centers for some of the world's most innovative companies. With roots in one of the fastest-growing data center markets in the world, our growth is as intentional as our impact. Join our growing Service Team! Compu Dynamics is one of the leading data center fit-out contractors in the world's largest data center market. Our continued growth has led to an immediate opening for a Service Dispatcher! Summary/Objective: The Service Dispatcher is responsible for coordinating, scheduling, and managing daily service operations for the HVAC and Electrical Service Department. This role ensures timely dispatching of technicians, accurate work order management, and smooth communication between field staff, customers, and internal teams. The Service Dispatcher plays a key role in optimizing technician schedules, maintaining workflow efficiency, and delivering exceptional customer service. Essential Functions: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Scheduling & Dispatching Schedule comprehensive preventive maintenance (PM) work orders with subcontractors. Schedule HVAC and Electrical PM work orders. Schedule HVAC and Electrical quoted jobs and emergency work. Review all work orders daily to ensure accuracy and completeness. Maintain and communicate the monthly On-Call Schedule; distribute updates to technicians and team. Provide real-time schedule updates to technicians and superintendent as changes occur. Work Order & Invoice Management Manage work order flow from creation to completion. Review open work orders and purchase orders for accuracy and follow-up. Code and approve paperless invoices for all Service Department work. Assist technicians and superintendents with purchase orders and work orders as needed. Communication & Coordination Act as primary point of contact for service scheduling inquiries from technicians, superintendents, and customers. Coordinate with accounting to ensure accurate and timely processing of service-related documentation. Communicate scheduling conflicts, customer concerns, and urgent matters to the Service Manager promptly. Operational Support Support service scheduling activities to maximize efficiency and reduce downtime. Monitor service group email to ensure prompt response to service requests. Provide administrative support to field technicians, including travel arrangements when required. Competencies: Excellent communication and interpersonal skills. Strong organizational skills with the ability to manage multiple priorities. High attention to detail and accuracy. Ability to work effectively in a fast-paced, deadline-driven environment. Proficiency in Microsoft Office Suite; experience with dispatching or work order management software preferred. Supervisory Responsibility: This position has no direct supervisory responsibilities. Work Environment: This job operates in an office environment and uses standard office equipment such as computers, phones, and copiers. Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to sit, use hands to type, and reach with hands and arms. The employee must occasionally lift and move office products and supplies up to 20 pounds. Position Type: This is a full-time position. Required Education and Experience: High School Diploma or equivalent 3+ years' experience in dispatching, scheduling, or related customer service role. Preferred Education and Experience: HVAC or Electrical service industry experience. Understanding of data center critical power and cooling systems AAP/EEO Statement: Compu Dynamics, LLC provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Military Codes: 120A, 0411 #PM23 Compu Dynamics Pay Range$22-$35 USD Compu Dynamics offers a comprehensive benefits package that supports the health, well-being, and growth of our team members. Full-time employees are eligible for: Medical, Dental, and Vision Insurance - effective the first of the month following hire, with plans currently offered through Cigna. 401(k) Retirement Plan - automatic enrollment at 3% on your date of hire; company match up to 4% (with a 7% contribution needed to receive the full match), plus profit-sharing opportunities. Employer-Paid Life Insurance - coverage equal to 1x your salary. Short-Term Disability (STD) - fully paid by Compu Dynamics. Voluntary Benefits - including Long-Term Disability, supplemental life insurance (employee, spouse, children), Accident, Critical Illness, and Hospital Indemnity coverage. Paid Time Off (PTO) - accrue up to 160 hours (4 weeks) annually, beginning after 60 days of employment. Paid Holidays - 7 company-observed holidays plus a floating holiday. Birthday Time Off - 8 hours of paid time off during your birthday month. Paid Parental Leave - 8 weeks maternity leave and 2 weeks paternity leave, concurrent with FMLA. Volunteer Time Off (VTO) - 40 hours annually for community service. Boot Reimbursement - up to $150 annually, available from your first day. Tool Reimbursement - $250 annually, available after 60 days. Tuition Reimbursement - up to $5,000 annually for approved educational programs. Compu Dynamics, LLC provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, gender identity, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics. All employment offers are contingent upon successful completion of our pre-employment drug screening, background/criminal check, and motor vehicle check.
    $22-35 hourly 23d ago
  • Multi-Store Customer Acquisition Rep

    ARS-Rescue Rooter

    Manassas, VA

    Pay: $22 per hour + commission Earning potential: $22 - $30/hour on average with commission Schedule: Discussed during interview Location: Must be available to float between stores throughout Northern VA, primarily in the following locations: Manassas Gainsville Alexandria Fairfax Chantilly Dale City Full-time opportunities available Join ARS, the nation's largest provider of residential HVAC, plumbing, and electrical services with 7,000+ professionals and over 45 years of trusted home service. What We Offer: Weekly pay via direct deposit Commission on top of hourly rate Paid training - no HVAC experience required Career path into Sales Advisor roles Full-time employees also receive: Insurance available after 31 days Low-cost medical (as low as $5/week) Dental, vision, HSA/FSA 401(k) with company match Paid time off + holiday pay Company-paid life insurance Apply TODAY or call NOW to interview with our Retail Program Manager, 571-###-#### Responsibilities: Work inside a national retail home improvement store engaging customers in friendly conversations about HVAC upgrades, air quality enhancements, and energy efficiency. Your goal is to schedule free in-home consultations with our experienced comfort advisors, or sell simple HVAC System Tune-Ups if the customer has a newer system that just needs a little touch from the pros at ARS. Qualifications: What You Need: Willingness to approach and engage retail shoppers Friendly, outgoing personality; sales experience a plus Ability to stand/walk for up to 6 hours during shift Reliable transportation to/from assigned store Minimum age: 18 years Available for weekend retail hours (potential holidays) Clean, professional appearance to represent the ARS brand Ability to attend weekly in-office meetings Must pass background check Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.
    $22-30 hourly 7d ago
  • Customer Service Agent (Mon-Fri 7am-3:30pm)

    DSV Road Transport 4.5company rating

    Sterling, VA

    DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - Sterling, Global Plaza Division: Solutions Job Posting Title: Customer Service Agent (Mon-Fri 7am-3:30pm) Time Type: Full Time Position Description Summary: Responsible for providing and maintaining effective customer service and satisfaction; provide information to resolve customer shipment related issues; interact with management and warehouse personnel to establish service criteria and meet customer requirements. Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.): * Assist customers with requests and requirements pertaining to pick-up and deliveries, tracing shipments, POD information, rate quotes, and special handling * Interact with management and warehouse personnel to establish service criteria and meet customer requirements * Follow up with customers and other departments to resolve invoice problems and discrepancies * Communicate with customers, coworkers, and other departments to facilitate the movement of freight and associated paperwork that require special handling * Accurately input into and retrieve information from the system * Audit air bills for completeness and accuracy. Research and maintain filings of air bills * Reconcile driver pickup and delivery manifests * Read, decode, and decipher freight coding in order to expedite freight movement and tracking process * Record damaged shipments and misrouted freight on applicable reports The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation. Working Environment: Assignment Complexity - Work on assignments that are complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations. Accountability - Use ability as a skilled specialist in accordance with corporate policies and procedures to complete complex tasks in creative and effective ways. Impact of Decisions - Errors detectable upon supervisory review. Identifiable impact on corporate operations and fiscal health. Working Relationships - Regularly interact with peers and management concerning matters of complex scope and discretion. Scope - Work on problems complex in scope. May determine methods and procedures on new assignments and may provide guidance to other nonexempt personnel. Essential Functions: Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests. Knowledge and Skills (The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel): This is a senior level position. Proficient with Windows OS, Word, and Excel. Must be able to type 45 WPM. Good interpersonal skills required. High school diploma or equivalent required. Generally prefer 3-6 years of experience. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook. open/close Print Share on Twitter Share on LinkedIn Send by email
    $23k-29k yearly est. 9d ago
  • Service Center Based Accountant - MD

    Pure Flow Inc. 3.3company rating

    Clarksburg, MD

    Watch this video to learn more about Pureflow! Maryland Service Center Based Accountant About Our Organization: With over 38 years of experience providing high purity water solutions, Pureflow is committed to serving clients by designing, building, installing, and maintaining water purification systems in a broad range of commercial and industrial markets. Because we understand that a successful business needs quality employees, we are seeking highly talented and motivated candidates to join our Company where people, integrity, and excellence are essential to our culture. Key Responsibilities: The primary objective as Service Center Based Accountant for the Maryland Technical Service Center (TSC) is to manage the Maryland TSC's financial activities and transactions. Your primary job responsibilities will include, but are not limited to: Financial Management and Analysis Manage invoicing, pricing, and profitability analysis for contracts, service projects, and sales orders. Conduct audits of Customer Maintenance Contracts and ensure renewal pricing alignment. Oversee collections, financial tracking, and reporting, explaining variances. Operational Efficiency and Process Optimization Collaborate on inventory reconciliation and process optimization. Streamline financial processes, collaborate cross-functionally. Lead Contract Management and reconciliation of quoted to actual hours worked for Service Techs Communication and Collaboration Deliver presentations and collaborate cross-functionally. Performance Tracking and Metrics Establish and track Key Performance Indicators (KPIs) and critical metrics. This summary provides a clear overview of the role's financial focus. Job Type: Full-time, In person, Monday-Friday, 8-5 Benefits: 401(k) with matching Medical, Dental, Life, STD & LTD insurances Health savings account (HSA) Generous paid time off Referral bonus program Tuition reimbursement Pureflow is an equal-opportunity employer, including disability and veterans. Post-offer, pre-employment background checks and drug tests are required for all positions. Pay range: $65,000 - $90,000 Pay range has been determined by industry benchmarking data provided by ADP.
    $65k-90k yearly Auto-Apply 26d ago
  • Customer Service Associate

    Savers/Value Village

    Silver Spring, MD

    at Savers / Value Village Job Title: Customer Service AssociatePay Range: Our starting pay ranges from $17.75 to $18.70 depending on job duty/position. $17.75 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft$18.01 = Clothing Sorter/Hanger, Hardware Sorter$18.28 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes$18.70 = Clothing Grader, Hardware Pricer, Material Handler Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans Comprehensive coverage (medical/dental/vision) at a reasonable cost Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain) Paid Time Off Sick Pay Vacation Pay - Approximately 1-2 weeks 6 paid holidays plus 1 to 2 additional floating holidays Team member discounts Up to 50% off store merchandise Flexible spending accounts Use pre-tax dollars for eligible health and day care expenses Employee Assistance Program (EAP) A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance Retirement Plan A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. Life insurance Company provided peace of mind and the option to purchase a supplemental plan Additional Benefits Performance Merit Increases Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are “Thrift Proud.” It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Savers is an E-Verify employer10121 New Hampshire Avenue, Silver Spring, MD 20903
    $17.8-18.7 hourly Auto-Apply 60d+ ago
  • CPC Processor Customer Support

    Datavant

    Washington, DC

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. + This is a Remote role (Call Center) - Full-Time: Monday - Friday 8:00-4:30PM EST- Comfortable working in a high-volume production environment.- Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status - Documenting information in multiple platforms using two computer monitors. - Proficient in Microsoft office (including Word and Excel) We offer: Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor Company equipment will be provided to you (including computer, monitor, virtual phone, etc.) Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
    $35k-54k yearly est. 8d ago
  • Customer Service

    Level One Personnel 4.4company rating

    Rockville, MD

    Job DescriptionCustomer Support Type: Long-term Contract, no end date. Pay: $20 Hours: Full-Time. Responsibilities Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services. Collects and enters orders for new or additional products or services. Fields customer questions and complaints; when the issue is beyond the representative's knowledge, forwards to the assigned specialist or other appropriate staff. Ensures that appropriate actions are taken to resolve customers' problems and concerns. Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments. Performs other related duties as assigned. Requirements: High School Diploma or equivalent Ability to pass a drug and background check. Customer service experience required. Excellent communication skills including active listening. Service-oriented and able to resolve customer grievances. Proficient computer skills with the ability to learn new software Level One Personnel is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other status protected by law. Powered by JazzHR 5xXqZujClF
    $20 hourly 9d ago
  • Customer Service Agent

    Maximus Global Services 4.3company rating

    Sterling, VA

    Maximus Global Services (MGS) ultimate mission is to “Experience the difference of our people serving your people through leadership, innovation, and partnerships, through tailor service to every person, every day”. MGS provides aviation services at various airports in the US: Miami, Fort Lauderdale, Orlando, Virginia, Atlanta, Baltimore and Las Vegas. Maximus Global Services is a dynamic and growing organization committed to fostering a positive and inclusive workplace. We are looking for Customer Service Agent (Wheelchair services) to join our HR team in Dulles International Airport. Summary/Objective Provide various services such as wheelchair, security and porter services. Exhibiting exceptional customer service and communication skills. Ensure the safety of property and people. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Agent must be in communication with the supervisor on duty at all times. Will review the daily manning and assignment for the day. 2. Provide wheelchair services (taking the wheelchair to assigned door and wait for passenger) ensuring that all security procedures are met. Agent will take passenger through customs and baggage claim to the curb only. Agent will not take passenger past curb into parking lot. When finished, agent must call supervisor and return wheelchair to its initial position. 3. Prevents losses and damage by reporting irregularities Competencies 1. Teamwork Orientation 2. Stress Management 3. Ethical Conduct 4. Good Communication 5. Customer Service Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job operates at an airport setting and/or outside weather conditions. Physical Demands This position is very active and requires stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet). Requires bend/twist at waist/knees/neck, pulling and pushing to perform various duties. The employee occasionally lift and/or move up to 70 pounds. Position Type and Expected Hours of Work This is a full-time or part-time position. Days and hours of work varied from Monday through Sunday, with different shifts (service provided to customers is 24/7). 05:00 Am- 09:00 Am (3) 14:00 Pm- 18:00 PM (3) 20:00 PM - 00:00 Am (3) Travel No travel is expected for this position. Required Education and Experience 1. High school diploma or GED. Additional Eligibility Qualifications 1. Must exhibit exceptional customer service and communication skills, both verbal and written 2. As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test 3. Must be able to read, write and speak English 4. Maintain a relationship with both employees and clients 5. Must possess effective interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines 6. Must be able to read and understand all operating and airport procedures and instructions. 7. Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment) Security Clearance (if applicable) Must be eligible for CBP seal and pass the criminal background check to obtain the airport ID. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
    $22k-28k yearly est. Auto-Apply 33d ago
  • Customer Service Associate

    Savers | Value Village

    Columbia, MD

    **Job Title: Customer Service Associate** .** **$16.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft** **$16.24 = Clothing Sorter/Hanger, Hardware Sorter** **$16.48 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes** **$16.87 = Clothing Grader, Hardware Pricer, Material Handler** **Savers Benefits** Geographic & job eligibility rules may apply **Healthcare Plans** Comprehensive coverage (medical/dental/vision) at a reasonable cost Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain) **Paid Time Off** Sick Pay Vacation Pay - Approximately 1-2 weeks 6 paid holidays plus 1 to 2 additional floating holidays **Team member discounts** Up to 50% off store merchandise **Flexible spending accounts** Use pre-tax dollars for eligible health and day care expenses **Employee Assistance Program (EAP)** A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance **Retirement Plan** A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. **Life insurance** Company provided peace of mind and the option to purchase a supplemental plan **Additional Benefits** Performance Merit Increases **Who we are:** As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. _Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia._ **Summary & Positions:** At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. + To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. + An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. **What you get:** Comprehensive onboarding and training from day one. In-house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Savers is an E-Verify employer 6515 Dobbin Road, Columbia, MD 21045
    $25k-34k yearly est. 60d+ ago
  • Customer Service Associate

    2Nd Ave Thrift

    Laurel, MD

    at 2nd Ave Thrift Job Title: Customer Service AssociatePay Range: Our starting pay ranges from $15.00 to $15.81 depending on job duty/position.$15.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft$15.23 = Clothing Sorter/Hanger, Hardware Sorter$15.45 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes$15.81 = Clothing Grader, Hardware Pricer, Material Handler Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans Comprehensive coverage (medical/dental/vision) at a reasonable cost Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain) Paid Time Off Sick Pay Vacation Pay - Approximately 1-2 weeks 6 paid holidays plus 1 to 2 additional floating holidays Team member discounts Up to 50% off store merchandise Flexible spending accounts Use pre-tax dollars for eligible health and day care expenses Employee Assistance Program (EAP) A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance Retirement Plan A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. Life insurance Company provided peace of mind and the option to purchase a supplemental plan Additional Benefits Performance Merit Increases Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are “Thrift Proud.” It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Savers is an E-Verify employer201 Ft Meade Road, Laurel, MD 20707
    $15-15.8 hourly Auto-Apply 60d+ ago
  • Community Engagement Specialist

    Girl Scout Council of The Nation's Capital 4.1company rating

    Washington, DC

    Job Details DC Office - Washington, DC Full Time $52000.00 - $52000.00 Salary/year Nonprofit - Social ServicesDescription Do you have a passion for connecting with people, building partnerships, and creating opportunities for youth to discover their confidence and potential? We're looking for a Community Engagement Specialist to help bring the Girl Scout experience to more youth and families across our region-especially in communities that have been historically underrepresented. In this dynamic role, you'll design and lead innovative strategies that make Girl Scouting accessible, inclusive, and exciting for every girl. You'll work closely with schools, caregivers, community partners, and volunteers to ensure that all girls-no matter where they live or what their background-can experience the joy and leadership growth that Girl Scouting inspires. What You'll Do As a key member of our Strategic Initiatives team, you'll: Expand access and opportunity by introducing flexible and creative troop models-like staff-led or community-based troops-that meet families where they are. Use data and insights to inform strategies that strengthen membership growth and retention. Collaborate across departments to align outreach and engagement with the Council's broader goals. Build meaningful relationships with schools, community-based organizations, and local leaders to deepen community ties and increase visibility for Girl Scouting. Create welcoming spaces where youth, families, and volunteers feel seen, supported, and excited to participate. Lead community events that celebrate local partnerships, encourage new memberships, and foster belonging. Support volunteers with onboarding, training, and resources to help them thrive in their roles. Track impact and outcomes by maintaining accurate records and reporting results that help shape future initiatives. Who You Are You're a connector and a collaborator. You thrive on building relationships, working across teams, and bringing people together around a shared purpose. You believe in equity and inclusion, and you understand that meaningful community engagement begins with listening and partnership. You're energized by variety-one day you might be leading a troop meeting, the next, planning an event with a community partner or analyzing data to guide your next move. What You Bring Experience working with elementary school-aged youth and a passion for helping them grow. A relationship-oriented mindset with strong empathy and accountability. Comfort working in cross-functional teams and adapting to changing priorities. Excellent communication skills-both written and verbal-with the ability to facilitate conversations, trainings, and presentations. Proficiency with Microsoft Office Suite and CRM tools (Salesforce experience is a plus). A valid driver's license and reliable transportation for daily local travel (some evening and weekend work required). Preferred Qualifications Familiarity with the Girl Scout program or a similar youth-serving organization. Bilingual skills in Spanish are highly valued and may be given preference. Experience working in or familiarity with Prince George's County, MD. Some of Our Benefits 100% employer-paid HMO health insurance for employees (dependent coverage, POS, dental/vision available). 3% employer contribution to 403(b), plus additional 2% match. Generous paid leave benefits. Paid holidays/office closures include: New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, day after Thanksgiving, Christmas Day, and December 26-31. The Presidential Inauguration Day is also an observed holiday on January 20th every four years. One floating holiday, annually. A vibrant workplace with a diverse staff who are dedicated to a common mission to make a difference in our community through Girl Scouting. Click here to read our bi-monthly staff newsletter to take a closer look. Find out more about our commitment to Diversity, Equity, Inclusion, and Accessibility at this link. The starting salary for this position is $52,000. Candidates who are fluent in a key language (i.e., Spanish) may be eligible for a $2,000 pay differential added to the starting salary. About Us At Girl Scouts Nation's Capital, we believe in the power of youth leadership. Our mission is to build Girl Scouts of courage, confidence, and character who make the world a better place. We serve over 45,000 youth and 31,000 adult members across the District of Columbia and 25 counties in Maryland, Virginia, and West Virginia. We are dedicated to creating a vibrant and inclusive community where youth can thrive, learn new skills, and discover their leadership potential.
    $52k-52k yearly 22d ago
  • Vehicle Service Specialist - Full Time

    Henley VIOC

    Woodbridge, VA

    Are you looking to reach your full potential? Do you enjoy meeting new people and working in a team environment? If you are looking for a full-time career with excellent advancement opportunities, Henley Enterprises, Inc, the largest franchisee of Valvoline Instant Oil Change, is proud to offer you the tools necessary to succeed. We welcome all types of talent - no matter your background or experience. Wherever your confidence level is, we'll make sure you're trained in the services we offer including changing oil, check/filling vehicle fluids or inspecting/replacing lights and wipers. Our team of trainers are equipped to lead you through the path of self-made success. That's why we do not require any experience in our service centers! It doesn't matter if you're a recent high-school grad, a well-seasoned professional looking for a change, a veteran transitioning back into civilian life or somewhere in the middle. THE TOOLS WE'LL PROVIDE TO YOU Paid on-the-job training No late evenings - Most locations close by 7pm Competitive pay set at $19.75 per hour Now offering Earned Wage Access through DailyPay! Promoting from within - 95% of upper-level management started out in an entry-level position Safety Shoes, Uniforms & Personal Protective Equipment (PPE) Tuition Reimbursement Employee Discount - 50% off most services for up to 2 vehicles Paid vacation and holidays Medical, Dental, Vision, and 401(k) Savings plan *Terms and conditions may apply and benefits may differ depending on location Responsibilities Provide exceptional customer service and address any concerns or questions. Perform oil changes, filter replacements, and lubrication services for vehicles. Inspect vehicles for any potential issues or areas that require attention. Conduct basic maintenance tasks such as tire rotations and fluid level checks. Basic computer knowledge/aptitude Keep track of inventory and ensure all supplies are readily available. Maintain a clean and organized work environment. Follow safety protocols and guidelines to ensure a safe working environment. Requirements Attention to detail and ability to follow instructions. Excellent problem-solving skills Strong customer service and communication skills Ability to work in a fast-paced environment and handle multiple tasks. Able to learn and follow the VIOC SuperPro process for all services. Achieve SuperPro certification. Must have reliable transportation. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions of the job Inspecting and replacing car lights and wipers. Check fluid levels and add fluids to vehicle when necessary. Inspect/replace engine air filter and cabin air filter. Add oil to engine in the proper amount based on specifications of vehicle make/model. Able to remove/rotate/lift/reinstall tires for tire rotation service. Lubricate necessary components of the chassis/driveline. Perform additional services on cooling systems and transmissions. Perform second checks by visually verifying and performing proper callouts to ensure all necessary services have been performed correctly. Able to move from bay to bay to perform services on multiple vehicles. Frequently ascends/descends stairs/catwalks/stepstools to retrieve vehicle parts (filters, wipers, etc.) or perform services top side or underneath the vehicle (drain oil, replace filter, differential services, lubrication) Able to work for extended periods of time with arms above your head when performing services underneath the vehicle on a catwalk. Constantly positions self to perform required services under the hood, related to tires, or on catwalk working underneath the vehicle. Able to move/transport items up to approximately 50 pounds. Able to work with tools to perform duties in tight sometimes hard to reach areas. Communicate verbally and receive verbal communication to ensure services are performed accurately, safely and in the proper order. Environment In this position you will be subject to environmental conditions. Activities occur inside and outside and in varying temperature conditions. In this position you will be subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level. In this position you will be subject to hazards. Includes a variety of conditions including but not limited to proximity to moving mechanical parts, moving vehicles, electrical current, exposure to high heat, and exposure to chemicals. In this position you will be subject to atmospheric conditions. One or more of the following conditions that may affect the respiratory system or skin: fumes, odors, dust, mists, gases, restricted ventilation. In this position you will be required to function in narrow aisles or passageways such as catwalks. The above description is not intended to be an "all-inclusive" list of the duties and responsibilities of the job described, nor is it intended to be such a listing of the skills and abilities required to do the job. Rather, it is intended only to describe the general nature of the job. Henley Enterprises, Inc. and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law. We participate in the E-Verify program. #BA0055#
    $19.8 hourly 22d ago
  • Tower Transportation Representative

    Gategroup

    Chantilly, VA

    We're looking for motivated, engaged people to help make everyone's journeys better. Position is responsible for serving as unit's primary representative working in the Airport Tower for our major customer's operations where the decisions such as gate changes, aircraft swaps, and delays are made. Main Duties and Responsibilities: Analyzes data from custom computer screens and proactively communicates airline changes and updates to the unit dispatch and catering teams. Monitors airline arrival and departure times and ensures catering teams complete flights as assigned. Monitors driver's kitchen department time, alerts unit management when on time departure is in jeopardy and when drivers are late off aircraft, delaying return to unit. Monitors international strips via Prism camera; provides accurate and timely information regarding the operation to the SOC. Makes some operational decisions and communicates directly to transportation teams on the field. Partners with Department Manager to be the voice for the company in delay discussions, and conducts the research needed when contesting a delay. Tracks all flight, gate, meal order and other changes in flights. Serves as back up supervisor when that individual is on the ramp by relaying changes in flights to drivers on the ramp, directing work flow and resolving customer problems. Checks that drivers have completed their run sheets accurately and that all times, aircraft changes, service levels and quantities meet customer specifications. Answers and logs customer calls, concerns and complaints and makes recommendations to resolve on-going issues. Qualifications Education: H.S. diploma required Associate's degree preferred Work Experience: Minimum 3 years of experience working in a customer service capacity required 1 year experience directing the work of others Experience working in the airline industry is preferred Technical Skills: (Certification, Licenses and Registration) Basic computer skills Able to drive on the ramp Able to multi-task in a dynamic customer environment Detail oriented Strong customer service skills Able to keep calm in high pressure environment Able to work with a minimum of supervision/off-site environment Able to make independent decisions Able to compile data from multiple sources with a high degree of accuracy Able to communicate status changes to all parties in a timely manner Driven to document and improve processes Able to develop rapport with major client Language / Communication Skills: Excellent written and oral communication skills. Job Dimensions Geographic Responsibility: Unit Type of Employment: Full time Travel %: N/A Exemption Classification: Exempt Internal Relationships: Drivers, dispatchers and the catering teams External Relationships: Airline Customers Work Environment / Requirements of the Job: Work in the airport Tower. This position will rotate periodically between day shift, night shift and vacation relief. Budget / Revenue Responsibility: N/A Organization Structure Direct Line Manager (Title): Director or Manager, Ops Transport Dotted Line Manager (Title, if applicable): N/A Number of Direct Reports: 0 Number of Dotted Line Reports: 0 Estimated Total Size of Team: 1 gategroup Competencies Required to be Successful in the Job: Thinking - Information Search and analysis & problem resolution skills Engaging - Understanding others, Team Leadership and Developing People Inspiring - Influencing and building relationships, Motivating and Inspiring, Communicating effectively Achieving - Delivering business results under pressure, Championing Performance Improvement and Customer Focus Demonstrated Values to be Successful in the Position Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone: We treat each other with respect and we act with integrity We communicate and keep each other informed We put our heads together to problem solve and deliver excellence as a team We have passion for our work and we pay attention to the little details We foster an environment of accountability , take responsibility for our actions and learn from our mistakes We do what we say we will do, when we say we are going to do it We care about our coworkers, always taking an opportunity to make someone's day better The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: **************************************************************** We anticipate that this job will close on: 10/31/2025 For California Residents, please clic k here to view our California privacy notice. If you want to be part of a team that helps make travel and culinary memories, join us!
    $27k-38k yearly est. Auto-Apply 28d ago
  • Reservation Sales Agent

    All Car Leasing

    Laurel, MD

    Are you a people person motivated to serve others? Do you like engaging with others in a fast paced environment? Are you tired of being just another number that gets a paycheck? Our Reservation Sales Agents provide exceptional customer service when responding to customer inquiries while promoting the company's full line of products and services to gain reservation commitments and to sell additional products that enhance the customer's rental experience. In other words, we love communicating with our customers and providing them what they want to make sure they have an awesome rental experience. NextCar is hiring for full-time Reservation Sales Agents. Our contact center is open from 7:15 am to 8:00 pm Monday - Friday and from 7:45 am to 6:00 pm Saturday - Sunday. We typically offer 4 and 8 hour shifts. Ideal candidates are flexible and able to work any hours and any days, however applicants may specify availability. Qualified candidates will supply their resume and be willing to participate in required testing, simulations and submit authorization for background check when requested. We employ all sorts of people from high school graduates beginning their professional career, stay at home parents wanting to supplement their income as well as experienced contact center professionals. The ideal candidate for this position has a high school diploma or GED at a minimum with two years of experience in a customer service or sales role, very strong phone and computer skills, a valid driver's license, and can pass a background check. Call center experience preferred. Strong interpersonal skills and a passion for working with both staff and customers is a must. Fluent English speaking and written communication skills, good time management skills, business casual dress, and professional behavior are all required for this position. In other words - we hire people that you would want to do business with. Responsibilities Include: • Answers customer inquiries in a friendly and professional manner utilizing established telephone techniques and etiquette while providing correct information on fleet availability and price quotes. • Interacts with customers by phone or computer to provide information about products and services, take orders, or handles and documents complaints or escalates when necessary. • Display courteous, professional customer service and customer service sales skills that reflect positively upon the company. • Sell company programs and services to customers in an effort to enhance customer experience, maximize sales opportunities and meet service/sales targets set by management. • Perform other duties and projects as assigned. Qualifications Include: • The ability to perform basic arithmetic calculations manually or by utilizing a calculator. • Excellent computer and Microsoft Office skills. • Excellent communication skills, verbal and written. • Ability to work effectively in a team environment. • Possession of a valid driver's license and maintenance of an acceptable driving record is required. • A high school diploma or equivalent is required. Benefits Include: • Competitive Compensation + Commissions • Direct Deposit / 401(K) • Medical / Dental / Disability / Life Insurance • Flexible Spending Accounts • Medical Spending and Dependent Care Reimbursement Accounts • Flexible Schedule / Flexible Work Hours • Paid Holidays / Paid Time Off / Bereavement Leave • Formal On-the-Job Training Program • Credit Union Membership • Free Parking
    $32k-36k yearly est. 60d+ ago

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