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Customer service advisor salary
Average customer service advisor salary
$15.4
Understanding Customer Service Advisor Salaries
The Customer Service Advisor position plays a key role in maintaining customer relationships across various industries. As of October 2025, the average salary stands at $32,029 per year, translating to about $15.40 per hour. Salaries can vary significantly based on factors such as location, experience level, and the specific industry in which one works.
For instance, Customer Service Advisors in states like California or New York typically earn higher wages compared to those in other regions. The demand for skilled advisors continues to grow, making this an attractive career path for many.
Factors Influencing Salary
Experience level is a critical determinant of salary. Entry-level positions usually offer lower pay, while more experienced advisors can command higher salaries. Additionally, specialized skills, such as proficiency in multiple languages or advanced technical knowledge, can lead to increased earning potential.
Overall, understanding the factors that influence Customer Service Advisor salaries can help aspiring professionals make informed decisions about their career paths.
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Where can a Customer Service Advisor earn more?
Customer service advisor salaries by experience level
Customer service advisor salary estimates from across the web
Average customer service advisor salary by state
The highest-paying states for customer service advisors are Alaska, Oregon, and Massachusetts. The lowest average customer service advisor salary states are Oklahoma, Alabama, and Louisiana.
- State view
- County view
Highest paying states for customer service advisors
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Wyoming | $35,508 | $17.07 |
| 2 | Montana | $33,640 | $16.17 |
| 3 | Nevada | $34,360 | $16.52 |
| 4 | Minnesota | $34,401 | $16.54 |
| 5 | Massachusetts | $37,749 | $18.15 |
| 6 | Oregon | $37,778 | $18.16 |
| 7 | Alaska | $38,296 | $18.41 |
| 8 | Ohio | $31,682 | $15.23 |
| 9 | Arizona | $32,469 | $15.61 |
| 10 | District of Columbia | $43,190 | $20.76 |
| 11 | Vermont | $34,652 | $16.66 |
| 12 | Wisconsin | $32,161 | $15.46 |
| 13 | Iowa | $31,596 | $15.19 |
| 14 | New Hampshire | $32,924 | $15.83 |
| 15 | Michigan | $31,452 | $15.12 |
| 16 | Indiana | $31,362 | $15.08 |
| 17 | Maryland | $36,031 | $17.32 |
| 18 | Rhode Island | $32,499 | $15.62 |
| 19 | Kansas | $31,426 | $15.11 |
| 20 | Texas | $31,172 | $14.99 |
| 21 | North Dakota | $29,918 | $14.38 |
| 22 | Pennsylvania | $31,437 | $15.11 |
| 23 | Washington | $34,430 | $16.55 |
| 24 | New Jersey | $34,096 | $16.39 |
| 25 | California | $36,065 | $17.34 |
| 26 | Connecticut | $32,827 | $15.78 |
| 27 | South Dakota | $30,051 | $14.45 |
| 28 | North Carolina | $30,869 | $14.84 |
| 29 | Colorado | $32,511 | $15.63 |
| 30 | Illinois | $31,163 | $14.98 |
| 31 | New York | $33,304 | $16.01 |
| 32 | Tennessee | $29,320 | $14.10 |
| 33 | Delaware | $32,021 | $15.39 |
| 34 | Missouri | $30,409 | $14.62 |
| 35 | Nebraska | $30,560 | $14.69 |
| 36 | Utah | $30,512 | $14.67 |
| 37 | Florida | $29,978 | $14.41 |
| 38 | Kentucky | $28,615 | $13.76 |
| 39 | Idaho | $30,216 | $14.53 |
| 40 | New Mexico | $28,846 | $13.87 |
| 41 | Oklahoma | $28,497 | $13.70 |
| 42 | Alabama | $28,451 | $13.68 |
| 43 | Maine | $26,543 | $12.76 |
| 44 | South Carolina | $28,686 | $13.79 |
| 45 | Arkansas | $28,679 | $13.79 |
| 46 | Mississippi | $26,680 | $12.83 |
| 47 | West Virginia | $26,041 | $12.52 |
| 48 | Hawaii | $30,058 | $14.45 |
| 49 | Louisiana | $27,038 | $13.00 |
| 50 | Georgia | $28,862 | $13.88 |
| 51 | Virginia | $29,024 | $13.95 |
Highest paying cities for customer service advisors
The highest-paying cities for customer service advisors are Boston, MA, Tualatin, OR, and Sacramento, CA.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Boston, MA | $37,776 | $18.16 |
| 2 | Tualatin, OR | $37,720 | $18.13 |
| 3 | Sacramento, CA | $36,486 | $17.54 |
| 4 | Laurel, MD | $35,988 | $17.30 |
| 5 | Seattle, WA | $34,576 | $16.62 |
| 6 | Saint Paul, MN | $34,375 | $16.53 |
| 7 | Las Vegas, NV | $34,255 | $16.47 |
| 8 | Phoenix, AZ | $32,568 | $15.66 |
| 9 | Providence, RI | $32,526 | $15.64 |
| 10 | Milwaukee, WI | $32,173 | $15.47 |
| 11 | Philadelphia, PA | $31,556 | $15.17 |
| 12 | Des Moines, IA | $31,514 | $15.15 |
| 13 | San Antonio, TX | $31,396 | $15.09 |
| 14 | Lansing, MI | $31,381 | $15.09 |
| 15 | Kansas City, KS | $31,364 | $15.08 |
| 16 | Columbus, OH | $31,331 | $15.06 |
| 17 | Chicago, IL | $31,222 | $15.01 |
| 18 | Raleigh, NC | $30,985 | $14.90 |
| 19 | Omaha, NE | $30,548 | $14.69 |
| 20 | Kansas City, MO | $30,514 | $14.67 |
Customer Service Advisors are the most in-demand in these five cities:
Customer service advisor salary details
A customer service advisor's salary ranges from $26,000 a year at the 10th percentile to $39,000 at the 90th percentile.
What is a customer service advisor's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $39,000 | $3,250 | $19 |
| 75th Percentile | $35,000 | $2,917 | $17 |
| Average | $32,029 | $2,669 | $15 |
| 25th Percentile | $28,000 | $2,333 | $13 |
| 10th Percentile | $26,000 | $2,167 | $13 |
Highest paying customer service advisor jobs
The highest paying types of customer service advisors are customer service expert, customer service professional, and service advisor.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Service Agent | $29,769 | $2,481 | $14.31 | 218,795 |
| Customer Care Representative | $32,912 | $2,743 | $15.82 | 214,835 |
| Customer Agent | $31,834 | $2,653 | $15.30 | 211,832 |
| Customer Service Representative | $32,260 | $2,688 | $15.51 | 209,515 |
| Customer Care Advocate | $33,219 | $2,768 | $15.97 | 248,553 |
| Customer Service Consultant | $37,471 | $3,123 | $18.02 | 225,026 |
Top companies hiring customer service advisors now:
Which companies pay customer service advisors the most?
Customer service advisor salaries at Teledyne Technologies Incorporated and Portland General Electric are the highest-paying according to our most recent salary estimates. In addition, the average customer service advisor salary at companies like UC Santa Barbara and Schnitzer Steel are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Teledyne Technologies Incorporated | $46,146 | $22.19 |
| 2 | Portland General Electric | $43,114 | $20.73 |
| 3 | UC Santa Barbara | $42,653 | $20.51 |
| 4 | Schnitzer Steel | $42,492 | $20.43 |
| 5 | Uline | $40,006 | $19.23 |
| 6 | USAA | $39,306 | $18.90 |
| 7 | PerkinElmer | $38,664 | $18.59 |
| 8 | ALLIANCE DOOR PRODUCTS | $38,470 | $18.50 |
| 9 | McKesson | $38,426 | $18.47 |
| 10 | HSBC Bank | $38,395 | $18.46 |
| 11 | Washington County | $38,060 | $18.30 |
| 12 | Experis US Inc | $37,849 | $18.20 |
| 13 | GEICO | $37,395 | $17.98 |
| 14 | Morrow | $37,126 | $17.85 |
| 15 | LendingClub | $36,980 | $17.78 |
| 16 | Genesee & Wyoming | $36,930 | $17.75 |
| 17 | Bryant & Stratton College | $36,777 | $17.68 |
| 18 | Paychex | $36,622 | $17.61 |
| 19 | Renesas Electronics | $36,253 | $17.43 |
| 20 | FedEx | $35,987 | $17.30 |
Wage gap by gender, race and education
Customer Service Advisor salary by industry
The average customer service advisor salary varies across industries:
- The average customer service advisor salary in the insurance industry is $33,001, the highest of any industry.
- The average customer service advisor salary in the finance industry is $32,391.
- Customer service advisors in the professional industry earn an average salary of $27,985, the lowest of any industry.
Highest paying industries for customer service advisors
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Insurance | $33,001 | $15.87 |
| 2 | Finance | $32,391 | $15.57 |
| 3 | Automotive | $31,886 | $15.33 |
| 4 | Technology | $31,632 | $15.21 |
| 5 | Transportation | $31,482 | $15.14 |
| 6 | Retail | $30,696 | $14.76 |
| 7 | Professional | $27,985 | $13.45 |
High paying customer service advisor jobs
Customer service advisor salary trends
The average customer service advisor salary has risen by $4,666 over the last ten years. In 2014, the average customer service advisor earned $27,363 annually, but today, they earn $32,029 a year. That works out to a 11% change in pay for customer service advisors over the last decade.
Compare customer service advisor salaries for cities or states with the national average over time.
Average customer service advisor salary over time
Compare customer service advisor salaries for individual cities or states with the national average.
Customer service advisor salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $32,000 | $15.40 | +3.1% |
| 2024 | $31,000 | $14.92 | +2.8% |
| 2023 | $30,200 | $14.50 | +2.5% |
| 2022 | $29,400 | $14.14 | +1.8% |
| 2021 | $28,900 | $13.88 | +1.8% |
Recently added customer service advisor salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| USAA | Customer Service Advisor | Phoenix, AZ | 06/30/2025 | $46,135 |
| USAA | Customer Service Advisor | Colorado Springs, CO | 06/30/2025 | $43,680 |
| Myeyedr | Eyewear Customer Service/Sales Advisor | Grayslake, IL | 06/29/2025 | $31,305 |
| The Career Hut | Remote Customer Service | Albuquerque, NM | 06/29/2025 | $50,000 |
| The Career Hut | Remote Customer Service | Nashville, TN | 06/29/2025 | $50,000 |
| The Career Hut | Remote Customer Service | Las Vegas, NV | 06/29/2025 | $27,131 |
| The Career Hut | Remote Customer Service | Omaha, NE | 06/29/2025 | $27,131 |
| The Career Hut | Remote Customer Service | Sacramento, CA | 06/29/2025 | $27,131 |
| Get It-Marketing | Customer Service Advisor | Phoenix, AZ | 06/29/2025 | $46,135 |
| The Career Hut | Remote Customer Service | Long Beach, CA | 06/29/2025 | $27,131 |
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