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Customer Service Advisor Salary

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There are many factors that determine how much you should be earning as a Customer Service Advisor. Use Zippia's Salary Calculator to see how your pay matches up.

How Much Does a Customer Service Advisor Earn In The United States?

Average Yearly Salary
Updated December 31, 2020
$30,000
$25,000
$30,000
$37,000
Customer service advisors in the United States make an average salary of $30,960 per year or $14.88 per hour. In terms of salary range, an entry level customer service advisor salary is roughly $25,000 a year, while the top 10% makes $37,000. If you like following the crowd, retail and technology companies tend to attract the most workers in this field. But if you're in it for the money, then you'll want to seek out manufacturing, finance, and retail companies, as employees in each industry have reported the highest salaries. As most things go, location can be critical. New York, Massachusetts, Maine, Illinois, and Alaska provide the highest customer service advisor salaries.
Best Paying Cities
Rochester, NY
$35,906
Springfield, MA
$34,716
Chicago, IL
$34,324
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Where Customer Service Advisors Earn The Most

The darker areas on the map show where customer service advisors earn the highest salaries across all 50 states.

Average Salary

How Much Do Customer Service Advisors Earn In Different Cities?

While a customer service advisor can average a salary of $30,960 per year, or $14.88 per hour, there are many opportunities for customer service advisors to make more. For example, in Rochester, NY you might make $35,906 per year. Other high-paying locations include Springfield, MA, Chicago, IL and Minneapolis, MN. If you're in an entry-level position, your best bet is to move to Rochester, NY where the average starting salary is $25,000. The highest paying states for customer service advisors include New York, Massachusetts and Maine. Meanwhile, South Carolina, Utah, and West Virginia offer the lowest salaries.
City
Average Salary

Rochester, NY

Salary Range29k - 43k$36k$35,906

Springfield, MA

Salary Range28k - 41k$35k$34,716

Chicago, IL

Salary Range28k - 41k$34k$34,324

Minneapolis, MN

Salary Range28k - 39k$34k$33,625

Fresno, CA

Salary Range27k - 39k$33k$32,650

Des Moines, IA

Salary Range27k - 38k$32k$32,415

Oshkosh, WI

Salary Range26k - 37k$32k$31,523

Tualatin, OR

Salary Range25k - 35k$30k$30,443

Kansas City, KS

Salary Range25k - 36k$30k$30,094

Glen Burnie, MD

Salary Range24k - 36k$30k$29,901
$20k
$43k

High Paying Customer Service Advisor Jobs

Which Companies Pay Customer Service Advisors The Most?

If you insist on knowing when your check is going to come and for how much, then you'd be better off working for companies like Dun & Bradstreet and Portland General Electric as they offer the highest salaries for customer service advisors.
Company
Average Salary
Dun & Bradstreet
Salary Range49k - 58k$54k$54,009
Portland General Electric
Salary Range38k - 41k$40k$39,766
Sears Holdings
Salary Range31k - 33k$33k$32,627
RDO Equipment Company
Salary Range31k - 33k$33k$32,529
Goodyear
Salary Range31k - 33k$32k$32,476
Cummins
Salary Range31k - 33k$32k$32,449
ManpowerGroup
Salary Range30k - 33k$32k$31,817
Aerotek
Salary Range29k - 33k$32k$31,762
Randstad USA
Salary Range29k - 34k$32k$31,687
University of California Press
Salary Range30k - 32k$32k$31,669
$29k
$58k

The largest raises come from changing jobs.

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Customer Service Advisor Salary History

Compare salaries for individual cities or states with the national average.

    How Much Do Customer Service Advisors Make In Different Industries?

    The salary for a customer service advisor can vary depending on what industry the job is in. The highest salaries for customer service advisors tend to be found in manufacturing, finance, and retail companies. In fact, customer service advisors can make a yearly salary of $31,916 while working for manufacturing companies.
    Industry
    Average Salary

    Manufacturing

    Salary Range30k - 33k$32k$31,916

    Finance

    Salary Range30k - 32k$32k$31,527

    Retail

    Salary Range28k - 31k$30k$30,191

    Automotive

    Salary Range27k - 29k$29k$28,845
    $27k
    $33k

    How Experience Affects Customer Service Advisor Salaries

    The salary for a customer service advisor can vary depending on the years of experience that a person has, from entry level to senior level. Data on how experience level affects total compensation is provided by the Bureau of Labor Statistics (BLS) as part of their National Compensation Survey, which is based on factors such as knowledge, complexity, contacts, and environment.
    Entry LevelSenior Level
    Amount of Experience

    Recently Added Customer Service Advisor Salaries

    CompanyJobLocationDate AddedSalary
    Lendingtree
    Lendingtree
    Customer Service Case Advisor
    Customer Service Case Advisor
    Customer Service Case Advisor
    Jacksonville, FL
    Jacksonville, FL
    11/30/2020
    11/30/2020
    $33,142
    $33,142
    11/30/2020
    Manpowergroup
    Manpowergroup
    Customer Service Advisor
    Customer Service Advisor
    Customer Service Advisor
    Carmel, IN
    Carmel, IN
    11/25/2020
    11/25/2020
    $35,479
    $35,479
    11/25/2020
    The Hertz Corporation
    The Hertz Corporation
    Customer Service Advisor
    Customer Service Advisor
    Customer Service Advisor
    Marietta, GA
    Marietta, GA
    11/23/2020
    11/23/2020
    $26,088
    $26,088
    11/23/2020
    Valvoline Instant Oil Change
    Valvoline Instant Oil Change
    Automotive Technician/Customer Service Advisor
    Automotive Technician/Customer Service Advisor
    Automotive Technician/Customer Service Advisor
    San Rafael, CA
    San Rafael, CA
    11/18/2020
    11/18/2020
    $35,479
    $35,479
    11/18/2020
    Lendingtree, LLC.
    Lendingtree, LLC.
    Customer Service Case Advisor
    Customer Service Case Advisor
    Customer Service Case Advisor
    Jacksonville, FL
    Jacksonville, FL
    11/18/2020
    11/18/2020
    $33,142
    $33,142
    11/18/2020
    Concentrix
    Concentrix
    Customer Service Advisor II-Healthcare
    Customer Service Advisor II-Healthcare
    Customer Service Advisor II-Healthcare
    Lynchburg, VA
    Lynchburg, VA
    11/14/2020
    11/14/2020
    $25,566
    $25,566
    11/14/2020
    Ibex
    Ibex
    Customer Service Advisors
    Customer Service Advisors
    Customer Service Advisors
    Redmond, OR
    Redmond, OR
    10/30/2020
    10/30/2020
    $37,566
    $37,566
    10/30/2020
    Ibex
    Ibex
    Customer Service Advisors
    Customer Service Advisors
    Customer Service Advisors
    Glen, MS
    Glen, MS
    10/30/2020
    10/30/2020
    $37,566
    $37,566
    10/30/2020
    Keep Your Seats Filled
    Keep Your Seats Filled
    Customer Service Advisor
    Customer Service Advisor
    Customer Service Advisor
    Colorado Springs, CO
    Colorado Springs, CO
    10/28/2020
    10/28/2020
    $41,740
    $41,740
    10/28/2020
    Keep Your Seats Filled
    Keep Your Seats Filled
    Customer Service Advisor
    Customer Service Advisor
    Customer Service Advisor
    Macon, GA
    Macon, GA
    10/28/2020
    10/28/2020
    $41,740
    $41,740
    10/28/2020
    Show More

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    Updated December 31, 2020