Customer service advisor jobs in Lafayette, LA

Superior Completion Services, a Superior Energy Services Company, has the technology, resources, and experience to deliver effective well-completion services in any downhole condition. As a global provider of best-in-class conventional, unconventional, intelligent, and sand control tools, Superior Energy provides field-proven state-of-the-art technology that reduces risk, increases completion efficiencies, and maximizes production on land, shelf, Deepwater, and Ultra-Deepwater arenas. Through participation in the E-Verify program, Superior Energy Services, Inc., electronically verifies the employment eligibility and the validity of all new hires' Social Security Numbers. SES, LLC - Completions Services is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Join Our Growing Team at Superior Completion Services! Superior Completion Services is excited to seek the position of a Senior Dispatcher in our Lafayette, LA. office. Join our dynamic team as a Senior Dispatcher, where you'll play a key role in keeping our operations moving. You'll coordinate logistics, schedule and order trucks, manage loading and unloading, and ensure all shipping documentation is accurate and timely. You'll also prepare REQs and POs, support daily facility operations, and help keep deliveries on track, cost-effective, and compliant. If you thrive in a fast-paced environment and love being at the center of the action, this role puts you right where the momentum happens. ESSENTIAL DUTIES AND RESPONSIBILITIES * Coordinate and schedule all inbound and outbound trucking operations to support facility and customer requirements. * Order and dispatch trucks based on operational priorities and availability. * Oversee the loading and unloading of trucks to ensure accuracy, safety, and efficiency. * Prepare and process requisitions (REQs) and purchase orders (POs) for trucking services and related expenses. * Maintain accurate records of shipments, deliveries, freight bills, and supporting logistics documentation. * Communicate regularly with the Facility Supervisor regarding trucking schedules, material status, and potential delays. * Track and report on logistics performance metrics such as delivery times, costs, and vendor performance. * Ensure compliance with company policies, DOT regulations, and safety standards related to transportation and facility operations. * Collaborate with vendors, drivers, and internal departments to resolve delivery or scheduling issues promptly. * Assist the Facility Supervisor with daily operational support, including inventory control, maintenance coordination, and workflow organization. * Receive, prioritize, and dispatch work orders to appropriate supervisors, technicians, and contractors to ensure timely response and completion. * Serve as the primary communication link between facility personnel, vendors, and administrative teams regarding work orders, emergencies, and scheduled activities. * Maintain detailed records of work orders, emergency calls, and maintenance requests using spreadsheets and ERP systems. * Assist the Facility Supervisor with monitoring vendor contracts, scheduling recurring services, and tracking work completion. * Generate and distribute operational documents such as route sheets, contact lists, maintenance schedules, and calendars to keep stakeholders informed. * Support inventory control by requesting and tracking equipment and supply needs for facility operations. * Assist with logistics coordination for semi-truck loads, ensuring accurate documentation and communication for incoming and outgoing equipment shipments. * Provide administrative support to the Facility Supervisor, including preparation of reports, data collection, and project tracking. * Respond quickly to emergency situations, ensuring appropriate personnel are dispatched and follow-up documentation is completed. * Perform light building maintenance, including minor plumbing and electrical tasks, as needed. * Support compliance with facility safety protocols and operational procedures. * Perform additional duties as assigned to support facility operations. The above statements are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified; nothing restricts the company's right to change, assign, or reassign duties and responsibilities at any time or for any reason. EDUCATION & EXPERIENCE * High School Diploma or Equivalent Required * A minimum of seven years related experience and/or training, preferably in the oil and gas industry; or equivalent combination of education and experience. TECHNICAL SKILLS * Proficiency in ERP systems and Microsoft Office Suite (Excel, Outlook, Word). * Ability to operate standard office equipment (computer, copier, fax, phone system). * Strong organizational and communication skills for coordinating multiple priorities. * Demonstrates effective verbal and written communication at all levels of the organization. * Handles frequent changes, delays, or unexpected events calmly and effectively. * Collects, researches, and analyzes data to support decisions. * Works independently and knows when to escalate issues. * Builds and maintains positive internal and external relationships. * Plans and manages time efficiently in a fast-paced environment. WORK ENVIRONMENT/PHYSICAL REQUIREMENTS * Sitting - for extended periods without being able to leave the work area. * Standing - for extended periods of time without being able to leave the work area. * Climbing - ladders, scaffolding, work in overhead areas, etc. * Walking - considerable distances, please indicate. * Lifting - Up to 50 Lbs. maximum & frequent. * Pulling and/or pushing - on a frequent basis. * Carrying - regularly carries objects in his/her arms or on the shoulder(s). * Grasping - regularly picks up objects with fingers. * Reaching - regularly required to use hands and arms to reach objects. * Stooping/Crouching - regularly required to bend forward by bending at the waist or by bending legs and spine. * Speaking - requires expressing ideas through the spoken word. * Listening - requires the perception of speech or the nature of sounds in the air. Personal Protective Equipment Required * Hard Hat * Safety Glasses * Steel-Toe Shoes * Protective Clothing Superior Energy Services has Excellent Benefits: Medical, Dental, Vision, Disability, Life, Matching 401(k), and Personal Time Off (PTO) Superior Energy Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran. We are an Affirmative Action and Equal Opportunity Employer that does not discriminate against any job applicant because of race, color, religion, natural origin, gender, pregnancy, sexual orientation, age, disability, veteran status, or other characteristics prohibited by law.

Essential Duties and Responsibilities * Learns and maintains knowledge of current patient database and billing system. * Has proper phone etiquette and represents Home Sleep Delivered, LLC in a professional manner. * Obtains patient demographic and health insurance information; collects co-pay if appropriate. * Enters patient information into the computer system. * Verifies & records insurance benefits. * Maintains a working knowledge of Medicare and insurance regulations and requirements as communicated by management. * Able to read through and understand medical documentation effectively. * Interacts professionally with physicians, patients/family, and Co-Workers. * Schedules set ups, as called into Home Sleep Delivered, LLC, by physicians or physician's office staff, per policy and procedure. * Answers telephone in a polite and professional manner. Communicates information to appropriate personnel. * Communicates appropriately and clearly to Manager, and other superiors. * Establishes and maintains effective communication and good working relationship with co-workers for the patient's benefit. * Utilizes initiative; strives to maintain steady level of productivity; self-motivated. Organization and management of Secretary's activities reflect due consideration for the needs of the facility and staff. * Makes decisions reflecting knowledge of facts and good judgment, within the coordinator's scope of practice. * Manages and operates computer equipment safely and correctly. * Completes other duties, as assigned. Minimum Qualifications: * High School Diploma required * 1-3 years of administrative experience in an office setting preferred. * Excellent communication skills, both written and verbal to interact knowledgeably with employees and managers. Physical Demands: * Sitting at desk * Operation of office equipment and computer

Come and work for Envoy Air, an American Airlines Group Company, at Lafayette Regional Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $13.80/hr. Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network. Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. Both full-time and part-time positions available. Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals. No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift. Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination. Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions. This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. 18 years or older. High school diploma, GED, or international equivalent. Ability to pass a pre-employment drug screen and background check. Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. #EnvoyOut We can recommend jobs specifically for you! Click here to get started.

Company DescriptionJobs for Humanity is partnering with Penske Truck Leasing to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Penske Truck Leasing Job Description 2744 NE Evangeline Trwy, Lafayette, LA 70507 What's the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske-the person greeting our customers when they arrive and the one sending them off with a smile. Why join Penske as a Customer Service Representative, you ask? It's simple. Maybe you've always had an interest in vehicle maintenance but haven't had the chance to pursue it. This is the perfect place to start. No experience is required. We will introduce you to our vehicle maintenance processes. We will teach you how to use our leading-edge technology. In fact, the training and experience you get here will help you advance to become a technician. And you'll get to do that learning at a company that offers career stability and competitive benefits. Talk about an amazing opportunity. It's about going above and beyond for our customers-the way Penske goes above and beyond for you. It's about building meaningful relationships. It's about keeping our customers moving forward. Shift Differentials: Second shift start times after 11am are eligible for $2.00 per hour shift differential Third shift start time after 9pm are eligible for $3.00 per hour shift differential Main Responsibilities: • Greeting our customers and making sure they have a great experience as you fuel and wash vehicles • Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done • Helping make sure our facilities are clean, safe environments for our customers and associates • Building your skills through training and hands-on coaching to perform minor repairs such as installing mounted tires, replacing or rotating tires and performing preventive maintenance repairs • Completing other projects and tasks as assigned by supervisor Why Penske is for You: We take pride in offering a competitive wage and great benefits. This position, at this location, offers shift differentials that will vary based on second shift (starting after 11am) or third shift (starting after 9pm) and weekend work. This position, at this location, also offers individuals who hold a current and valid CDL will be eligible for a $2.00/hr rate. Penske offers ongoing skills training for to our maintenance associates, so you can grow your career! General Requirements: • High school diploma, equivalent, or prior work experience preferred • Valid driver's license required • Excellent customer service and communication skills • The ability to work well as part of a team • The ability and willingness to work outside • Basic mechanical ability and tool usage (preferred) • Basic computer skills • The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management • The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice. • Regular, predictable, full attendance is an essential function of the job • Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required. This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others. Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period. • The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls. • The associate must be able to work safely at heights using applicable ladders and elevated working platforms. • The associate must be able to safely work in all weather conditions. • Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment. • The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg. Penske is an Equal Opportunity Employer PJ300 Job Category: Vehicle Maintenance/Mechanics/Technicians Job Family: Vehicle Maintenance Address: 2744 NE Evangeline Thrwy Primary Location: US-LA-Lafayette Employer: Penske Truck Leasing Co., L.P. Req ID: 2329852

Job DescriptionSalary: DOE About the Role: Bayou Crafting Company is looking for a friendly, organized, and highly motivated individual to join our team part-time. This position focuses on managing custom orders, delivering exceptional customer service, and supporting our creative team. Key Responsibilities: Take and process custom orders accurately and efficiently. Communicate with customers in person, by phone, email, and messenger platforms. Ensure each customer receives an exceptional experience from inquiry to final product delivery. Maintain accurate records of orders, artwork files, and communications. Coordinate with design and production teams to ensure timelines and expectations are met. Assist with general shop organization and daily operations as needed. Qualifications: Excellent organizational and communication skills. Strong attention to detail and ability to multitask in a fast-paced environment. A customer-first attitude with a willingness to go above and beyond to ensure satisfaction. Proficiency in Canva, Adobe Illustrator, Creative Fabrica, and email platforms. Previous customer service or order management experience is a plus. Preferred Traits: Friendly and approachable personality. Reliable, punctual, and team-oriented. Creative mindset and enthusiasm for crafting. Schedule & Compensation: Part-Time: Flexible hours (weekdays and/or weekends as needed). Pay: Competitive, based on experience.

Join the 1st Franklin team in our Recovery Center location. Salary: $14.00 - $15.75 We are looking for an individual who is open-minded and focused with a team player mentality. This position works closely with Branch Operations and the court system utilizing professionalism, patience, curiosity, a results-orientation, to perform responsibilities. Principal Accountabilities and Key Activities Process and file suits in various state courts Prepares and processes documents for filing legal action through the court system Conducts follow-up communication with court system on progress of action filed Resolve issues with court system for documents improperly filed Obtains contact information for us in collections and recovery efforts Performs a wide variety of clerical duties Education, Qualifications and Experience High School Diploma or equivalent Serving our customers by working onsite at the Recovery Centers location(s) is an essential function of this job (working from home is not permitted under any circumstances) Demonstrate the ability to analyze relevant information and apply individual judgment Advanced interpersonal relationship skills at a variety of levels and greatly differing social and business settings Ability to maintain confidential business and personal information Action and result focused Strong communication skills (verbal / written) Proficient with MS Office Suite products Must possess a valid driver's license and the ability to operate an automobile 1 st Franklin Financial Corporation has been a family run company for over 80 years. Our goal is to provide financial solutions across our footprint. Today we have over 380 offices across the Southeast and continue to expand into new territory. We offer you the potential to earn an annual salary. To support your growth, we also offer training programs and other developmental opportunities for employees. Benefits include competitive pay, bonus potential, medical, dental, vision, 401(k), paid time off, paid holidays, and paid volunteer time.

Job DescriptionCustomer Service Agent Job Type: Full-Time& About the Role We are seeking a dedicated and enthusiastic Customer Service Agent to join our growing team. This role is ideal for someone who enjoys interacting with people, delivering solutions, and creating positive experiences. As a Customer Service Agent, you will be the first point of contact for customers-helping them navigate questions, products, services, or general support needs. You will play a key role in maintaining customer satisfaction by providing accurate information, resolving concerns promptly, and ensuring that every interaction reflects our commitment to quality service. This is a great opportunity for candidates looking to build a long-term career in customer support, hospitality, retail, or client relations. Key Responsibilities Provide exceptional customer service by greeting customers, answering questions, and addressing needs in a friendly, professional manner. Assist with product or service information, explaining features, pricing, and policies clearly. Troubleshoot and resolve customer concerns, escalating issues when necessary to supervisors or specialized departments. Process payments, orders, account updates, or returns (if applicable). Maintain accurate records of customer interactions within the CRM or ticketing system. Support daily operations, including inventory checks, opening/closing procedures, or administrative tasks. Maintain a clean, organized, and welcoming environment for customers. Follow company guidelines, policies, and scripts to ensure consistency and compliance. Contribute to team performance goals by meeting service quality standards, handling a high volume of interactions, and helping optimize customer satisfaction. Qualifications Excellent verbal communication and interpersonal skills. Ability to stay calm and professional in fast-paced or high-volume environments. Strong problem-solving abilities with attention to detail. Basic computer literacy, including navigating systems, typing, or updating records. Dependable, punctual, and committed to teamwork. Prior customer service, retail, hospitality, or call center experience is helpful but not required-training is provided. Who Succeeds in This Role This position is perfect for individuals who enjoy helping people, solving problems, and creating meaningful interactions. You'll thrive here if you're positive, patient, detail-oriented, and comfortable speaking with a variety of customers. Whether you're starting your career or looking to grow within customer service, this role provides stable, rewarding, hands-on experience.

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus. People First, Excellence Always CSI#: 1746 Station Address: 3632 Mt Diablo Blvd, Lafayette, CA 94549 Job Expectations: Maintain courteous, professional contact with co-workers, customers, vendors, and community at large. Maintain neat appearance and good personal hygiene in compliance with CSI image standards. Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately. Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process. Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures Follow federal law and company standards on carding customers for all age restricted products sold at the stations. Work professionally with vendors and contractors. Regular and punctual attendance is expected. Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products Essential Functions: Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment. Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently. Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable. Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed. Actively promote store specials and other marketing programs. Cross-check price of delivered goods for accuracy. Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store. Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only) May perform other duties as assigned by management. Requirement/Qualifications: Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters. Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays. Strong attention to detail. Ability to handle challenging situations professionally and exercise exceptional judgement. Ability to work both independently and in team settings. Must possess required up-to-date food handling certificates, as required by law (in specific locations only). Cooking/Restaurant experience preferred Supervisor Responsibilities: This position has no supervisory responsibilities Travel: Rare, limited to required training and coverage for nearby stations. Physical Demands Include but are not limited to: Ability to stand and walk for long periods of time on hard and uneven surfaces. Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds. Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity. Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment. Periodic exposure to all outdoor conditions during daylight hours. Moderate exposure to walk-in coolers and freezers at 34 F or lower. Frequent handwashing and attention to personal cleanliness standards. Must be at least 18 years of age or older to work in California and Oregon locations. Must be at least 21 years of age or older to work in Washington locations. Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am. Must be at least 21 years of age or older to work in Management positions. Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers. The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law. USA based job position Visas will not be granted Benefits: Full-time & Part-time shifts available Direct Deposit with competitive weekly pay Health & Wellness packages available for purchase Education reimbursement program Shift Differential Pay for select shifts and job titles Management Bonus Program Loyalty Service time Program Commuter benefit Program Compensation Range: $18.75 - $19.75 Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation. We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************.

Job Description As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions • Retail store environment where extended periods of standing are required • Retail store stockroom environment subject to fluctuations in temperature • Frequent lifting and maneuvering of merchandise and displays. • Exposure to dust and extreme temperatures while unloading trailers. • Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.

Village Deaux in New Iberia, LA is looking for one barista to join our friendly and hardworking team. We are located at 724 E. Admiral Doyle Drive in College Park Shopping Center. Our ideal candidate is a self-starter, motivated, and engaged. This position will start out as part-time but can grow into a full-time position. Responsibilities Assist in filling food orders, prepping the shop for the next day, and keeping the shop clean Prepare hot and cold cafe-style drinks in accordance with customer needs Maintain a clean and tidy work area Follow health and safety guidelines Interact with customers regularly and professionally Qualifications Proven working experience as a barista a plus High integrity with a great attendance record Strong attention to detail Ability to listen and communicate effectively We are looking forward to reading your application.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Job Description Village Deaux in New Iberia, LA is looking for one barista to join our friendly and hardworking team. We are located at 724 E. Admiral Doyle Drive in College Park Shopping Center. Our ideal candidate is a self-starter, motivated, and engaged. This position will start out as part-time but can grow into a full-time position. Responsibilities Assist in filling food orders, prepping the shop for the next day, and keeping the shop clean Prepare hot and cold cafe-style drinks in accordance with customer needs Maintain a clean and tidy work area Follow health and safety guidelines Interact with customers regularly and professionally Qualifications Proven working experience as a barista a plus High integrity with a great attendance record Strong attention to detail Ability to listen and communicate effectively We are looking forward to reading your application. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none. Check us out on the web! Job Description Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas. In this important role you may be required to work varying shifts that include mandatory overtime, weekends, and holidays. As a Customer Service Technician your responsibilities will include: Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment Performing maintenance and repair on outside plant facilities Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables Observing all safety rules and regulations Assisting other technical personnel in the performance of their duties when requested Actively supporting sales and marketing related activities Directing customer facing work and sales referrals Qualifications WHAT IT TAKES TO CATCH OUR EYE: High School diploma or equivalent experience Ability to distinguish colors on facilities Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.) Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full) Basic computer skills including MS Office applications Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes) Ability to work aloft (e.g. ladder) Ability to work outside in all weather conditions and at various hours of the day/night A valid driver's license and satisfactory driving record Positive and professional appearance and demeanor when communicating the company's products and services to our customers Accountability/dependability (on time and on load when scheduled and serve on call as needed) Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures) Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills) Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions Active Learning (curious seeker of added information and actively works to improve skills and knowledge) BONUS POINTS FOR: Prior experience as a customer facing telecom operations technician Basic electricity training/certification or documented equivalent work experience ADSL installation/repair experience (self/full installs) A+/Net + Certified Required Soft Skills #LI-GF1 Additional Information WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Diversity, equity and inclusion are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer/Veterans/Disabled For all applicants, please take a moment to review our Privacy Notices: Brightspeed's Privacy Notice for California Residents Brightspeed's Privacy Notice

Responsible for the screening of potential new participants for PACE Baton Rouge / Lafayette Responsible for the intake process of each Potential Enrollee. Responsible for completing and obtaining Medicaid verification information for initial and yearly renewal applications for the State Medicaid Program. Responsible for the entire enrollment process. Collaboration with Leadership and Marketing Specialist on marketing strategies and community outreach. Experience: 2 years in healthcare with at least 1 year working with the frail/elderly population or closely related care field Education: Required: Associate degree Knowledge/Skills/Abilities: Multi-tasking, prioritize tasks, creativity, computer skills, attention to detail. Performs all intake screenings to initiate the application to PACE Baton Rouge/Lafayette. Initiates the entire enrollment process into the PACE program. Receives intake telephone calls, explains the program, screens for eligibility criteria, completes the Inquiry Screening Form. Schedules and coordinates intake activities. Refers to other community resources as appropriate. Performs the intake visit on site and if necessary in the home. Ensures the potential enrollee has all necessary information concerning enrollment into PACE and prepares them for the assessment process, giving them all the information and forms needed for the process. Communicates with hospitals, nursing homes, physician and other community agencies for follow up in completion of the intake record. Provides follow up communication and correspondence to complete the enrollment process. Integral part of the Interdisciplinary Team with focus on giving information to staff, in order for team to make quality decisions for enrollment. Completes enrollment activities and signatures for potential enrollees collaborating with Medicaid and required documentation. Oversees and maintains the intake/enrollment documents and enters information in the electronic medical record Complies with State Medicaid requirements for initial and annual Medicaid applications within timeframe requested. Responsible for initiating Medicaid applications and obtaining verification information for completion of Medicaid process. Corresponds and communicates with OAAS/DHH to complete necessary documentation to process applications. Communicates with Enrollees/Participants and caregivers to complete the application process. Collaboration with Leadership and Marketing Specialist on marketing strategies and community outreach, i.e. presentations, health fairs Advanced ability in the use of computer software, correspondence skills, report writing and telecommunications in order to provide necessary information for Board meetings and Leadership meetings.

Responsible for the screening of potential new participants for PACE Baton Rouge / Lafayette Responsible for the intake process of each Potential Enrollee. Responsible for completing and obtaining Medicaid verification information for initial and yearly renewal applications for the State Medicaid Program. Responsible for the entire enrollment process. Collaboration with Leadership and Marketing Specialist on marketing strategies and community outreach. Experience: 2 years in healthcare with at least 1 year working with the frail/elderly population or closely related care field Education: Required: Associate degree Knowledge/Skills/Abilities: Multi-tasking, prioritize tasks, creativity, computer skills, attention to detail. Performs all intake screenings to initiate the application to PACE Baton Rouge/Lafayette. Initiates the entire enrollment process into the PACE program. Receives intake telephone calls, explains the program, screens for eligibility criteria, completes the Inquiry Screening Form. Schedules and coordinates intake activities. Refers to other community resources as appropriate. Performs the intake visit on site and if necessary in the home. Ensures the potential enrollee has all necessary information concerning enrollment into PACE and prepares them for the assessment process, giving them all the information and forms needed for the process. Communicates with hospitals, nursing homes, physician and other community agencies for follow up in completion of the intake record. Provides follow up communication and correspondence to complete the enrollment process. Integral part of the Interdisciplinary Team with focus on giving information to staff, in order for team to make quality decisions for enrollment. Completes enrollment activities and signatures for potential enrollees collaborating with Medicaid and required documentation. Oversees and maintains the intake/enrollment documents and enters information in the electronic medical record Complies with State Medicaid requirements for initial and annual Medicaid applications within timeframe requested. Responsible for initiating Medicaid applications and obtaining verification information for completion of Medicaid process. Corresponds and communicates with OAAS/DHH to complete necessary documentation to process applications. Communicates with Enrollees/Participants and caregivers to complete the application process. Collaboration with Leadership and Marketing Specialist on marketing strategies and community outreach, i.e. presentations, health fairs Advanced ability in the use of computer software, correspondence skills, report writing and telecommunications in order to provide necessary information for Board meetings and Leadership meetings.

Responsible for the screening of potential new participants for PACE Baton Rouge / Lafayette Responsible for the intake process of each Potential Enrollee. Responsible for completing and obtaining Medicaid verification information for initial and yearly renewal applications for the State Medicaid Program. Responsible for the entire enrollment process. Collaboration with Leadership and Marketing Specialist on marketing strategies and community outreach. Responsibilities * Performs all intake screenings to initiate the application to PACE Baton Rouge/Lafayette. Initiates the entire enrollment process into the PACE program. Receives intake telephone calls, explains the program, screens for eligibility criteria, completes the Inquiry Screening Form. Schedules and coordinates intake activities. Refers to other community resources as appropriate. * Performs the intake visit on site and if necessary in the home. Ensures the potential enrollee has all necessary information concerning enrollment into PACE and prepares them for the assessment process, giving them all the information and forms needed for the process. * Communicates with hospitals, nursing homes, physician and other community agencies for follow up in completion of the intake record. Provides follow up communication and correspondence to complete the enrollment process. * Integral part of the Interdisciplinary Team with focus on giving information to staff, in order for team to make quality decisions for enrollment. * Completes enrollment activities and signatures for potential enrollees collaborating with Medicaid and required documentation. * Oversees and maintains the intake/enrollment documents and enters information in the electronic medical record * Complies with State Medicaid requirements for initial and annual Medicaid applications within timeframe requested. * Responsible for initiating Medicaid applications and obtaining verification information for completion of Medicaid process. Corresponds and communicates with OAAS/DHH to complete necessary documentation to process applications. Communicates with Enrollees/Participants and caregivers to complete the application process. * Collaboration with Leadership and Marketing Specialist on marketing strategies and community outreach, i.e. presentations, health fairs * Advanced ability in the use of computer software, correspondence skills, report writing and telecommunications in order to provide necessary information for Board meetings and Leadership meetings. Qualifications Experience: 2 years in healthcare with at least 1 year working with the frail/elderly population or closely related care field Education: Required: Associate degree Knowledge/Skills/Abilities: Multi-tasking, prioritize tasks, creativity, computer skills, attention to detail.

Responsible for the screening of potential new participants for PACE Baton Rouge / Lafayette Responsible for the intake process of each Potential Enrollee. Responsible for completing and obtaining Medicaid verification information for initial and yearly renewal applications for the State Medicaid Program. Responsible for the entire enrollment process. Collaboration with Leadership and Marketing Specialist on marketing strategies and community outreach. * Performs all intake screenings to initiate the application to PACE Baton Rouge/Lafayette. Initiates the entire enrollment process into the PACE program. Receives intake telephone calls, explains the program, screens for eligibility criteria, completes the Inquiry Screening Form. Schedules and coordinates intake activities. Refers to other community resources as appropriate. * Performs the intake visit on site and if necessary in the home. Ensures the potential enrollee has all necessary information concerning enrollment into PACE and prepares them for the assessment process, giving them all the information and forms needed for the process. * Communicates with hospitals, nursing homes, physician and other community agencies for follow up in completion of the intake record. Provides follow up communication and correspondence to complete the enrollment process. * Integral part of the Interdisciplinary Team with focus on giving information to staff, in order for team to make quality decisions for enrollment. * Completes enrollment activities and signatures for potential enrollees collaborating with Medicaid and required documentation. * Oversees and maintains the intake/enrollment documents and enters information in the electronic medical record * Complies with State Medicaid requirements for initial and annual Medicaid applications within timeframe requested. * Responsible for initiating Medicaid applications and obtaining verification information for completion of Medicaid process. Corresponds and communicates with OAAS/DHH to complete necessary documentation to process applications. Communicates with Enrollees/Participants and caregivers to complete the application process. * Collaboration with Leadership and Marketing Specialist on marketing strategies and community outreach, i.e. presentations, health fairs * Advanced ability in the use of computer software, correspondence skills, report writing and telecommunications in order to provide necessary information for Board meetings and Leadership meetings. Experience: 2 years in healthcare with at least 1 year working with the frail/elderly population or closely related care field Education: Required: Associate degree Knowledge/Skills/Abilities: Multi-tasking, prioritize tasks, creativity, computer skills, attention to detail.

Superior Completion Services, a Superior Energy Services Company, has the technology, resources, and experience to deliver effective well-completion services in any downhole condition. As a global provider of best-in-class conventional, unconventional, intelligent, and sand control tools, Superior Energy provides field-proven state-of-the-art technology that reduces risk, increases completion efficiencies, and maximizes production on land, shelf, Deepwater, and Ultra-Deepwater arenas. Through participation in the E-Verify program, Superior Energy Services, Inc., electronically verifies the employment eligibility and the validity of all new hires' Social Security Numbers. SES, LLC - Completions Services is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Join Our Growing Team at Superior Completion Services! Superior Completion Services is excited to seek the position of a Senior Dispatcher in our Lafayette, LA. office. Join our dynamic team as a Senior Dispatcher, where you'll play a key role in keeping our operations moving. You'll coordinate logistics, schedule and order trucks, manage loading and unloading, and ensure all shipping documentation is accurate and timely. You'll also prepare REQs and POs, support daily facility operations, and help keep deliveries on track, cost-effective, and compliant. If you thrive in a fast-paced environment and love being at the center of the action, this role puts you right where the momentum happens. ESSENTIAL DUTIES AND RESPONSIBILITIES Coordinate and schedule all inbound and outbound trucking operations to support facility and customer requirements. Order and dispatch trucks based on operational priorities and availability. Oversee the loading and unloading of trucks to ensure accuracy, safety, and efficiency. Prepare and process requisitions (REQs) and purchase orders (POs) for trucking services and related expenses. Maintain accurate records of shipments, deliveries, freight bills, and supporting logistics documentation. Communicate regularly with the Facility Supervisor regarding trucking schedules, material status, and potential delays. Track and report on logistics performance metrics such as delivery times, costs, and vendor performance. Ensure compliance with company policies, DOT regulations, and safety standards related to transportation and facility operations. Collaborate with vendors, drivers, and internal departments to resolve delivery or scheduling issues promptly. Assist the Facility Supervisor with daily operational support, including inventory control, maintenance coordination, and workflow organization. Receive, prioritize, and dispatch work orders to appropriate supervisors, technicians, and contractors to ensure timely response and completion. Serve as the primary communication link between facility personnel, vendors, and administrative teams regarding work orders, emergencies, and scheduled activities. Maintain detailed records of work orders, emergency calls, and maintenance requests using spreadsheets and ERP systems. Assist the Facility Supervisor with monitoring vendor contracts, scheduling recurring services, and tracking work completion. Generate and distribute operational documents such as route sheets, contact lists, maintenance schedules, and calendars to keep stakeholders informed. Support inventory control by requesting and tracking equipment and supply needs for facility operations. Assist with logistics coordination for semi-truck loads, ensuring accurate documentation and communication for incoming and outgoing equipment shipments. Provide administrative support to the Facility Supervisor, including preparation of reports, data collection, and project tracking. Respond quickly to emergency situations, ensuring appropriate personnel are dispatched and follow-up documentation is completed. Perform light building maintenance, including minor plumbing and electrical tasks, as needed. Support compliance with facility safety protocols and operational procedures. Perform additional duties as assigned to support facility operations. The above statements are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified; nothing restricts the company's right to change, assign, or reassign duties and responsibilities at any time or for any reason. EDUCATION & EXPERIENCE High School Diploma or Equivalent Required A minimum of seven years related experience and/or training, preferably in the oil and gas industry; or equivalent combination of education and experience. TECHNICAL SKILLS Proficiency in ERP systems and Microsoft Office Suite (Excel, Outlook, Word). Ability to operate standard office equipment (computer, copier, fax, phone system). Strong organizational and communication skills for coordinating multiple priorities. Demonstrates effective verbal and written communication at all levels of the organization. Handles frequent changes, delays, or unexpected events calmly and effectively. Collects, researches, and analyzes data to support decisions. Works independently and knows when to escalate issues. Builds and maintains positive internal and external relationships. Plans and manages time efficiently in a fast-paced environment. WORK ENVIRONMENT/PHYSICAL REQUIREMENTS Sitting - for extended periods without being able to leave the work area. Standing - for extended periods of time without being able to leave the work area. Climbing - ladders, scaffolding, work in overhead areas, etc. Walking - considerable distances, please indicate. Lifting - Up to 50 Lbs. maximum & frequent. Pulling and/or pushing - on a frequent basis. Carrying - regularly carries objects in his/her arms or on the shoulder(s). Grasping - regularly picks up objects with fingers. Reaching - regularly required to use hands and arms to reach objects. Stooping/Crouching - regularly required to bend forward by bending at the waist or by bending legs and spine. Speaking - requires expressing ideas through the spoken word. Listening - requires the perception of speech or the nature of sounds in the air. Personal Protective Equipment Required Hard Hat Safety Glasses Steel-Toe Shoes Protective Clothing Superior Energy Services has Excellent Benefits: Medical, Dental, Vision, Disability, Life, Matching 401(k), and Personal Time Off (PTO) Superior Energy Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran. We are an Affirmative Action and Equal Opportunity Employer that does not discriminate against any job applicant because of race, color, religion, natural origin, gender, pregnancy, sexual orientation, age, disability, veteran status, or other characteristics prohibited by law.

Customer Service: Treats all patients, families, referral sources, doctors, vendors, and co-workers with dignity and respect. Consistently demonstrates courtesy to all clients and co-workers on the job. Consistently demonstrates proper phone etiquette, identifying company and self with each greeting answering the phone in 3 or less rings and minimizing the use of “hold”. Maintains strict confidentiality of the patient and client information. Demonstrates competence and knowledge in all work-related activities. Always acts professionally and efficiently, keeping personal phone calls and interactions at an absolute minimum. Displays ability to listen attentively and an eagerness to learn new skills. Willingly seek additional work when assigned tasks are completed. Job Responsibilities: Processes orders through traditional and E Prescription delivery, updating the referral and patient with status throughout the process in the E Prescription platform. Verifies all necessary patient data, equipment and qualifying documentation, primary and secondary insurance data, appropriate diagnosis codes, physician data and referral source data. Enters patient data into billing software, including all the above information as well as the appropriate salesperson designation and order process. Performs Revenue Certification and/or Pre-Authorization activities prior to deliveries. Informs patients of co-pay responsibilities and explanation of rental or purchase information for the equipment/supplies delivered, prior to delivery. Verifies charge accuracy (types of sale, and pricing). Performs other duties as assigned by Management. Performance Expectations: The Customer Service Representative: Synapse Employee (entry level) will be responsible for the competent and efficient performance of his/her assigned duties. He/she will always behave in a manner conducive to a positive working environment. When assignments are completed, he/she will willingly seek additional tasks. Education and Experience Requirements: Minimum of high school diploma or equivalent. Requires competency in processing sleep therapy equipment orders and general DME knowledge. Skills: Must possess a high level of skill in working with computers and various software programs. Must have good interpersonal relationship skills in working with superiors, referral sources, physicians and office staff, co-workers, and outside vendors. Must exhibit strong problem-solving skills, verbal and written communication skills. Mental Applications: Must be able to plan and organize work for effectiveness and efficiency. Must be able to effectively respond to change of work assignment, multi-tasking, and frequent interruptions. Accuracy: Must demonstrate a consistently high degree of accuracy in the accomplishment of daily activities and adherence to company policies and procedures. Dexterity: Must have good fine motor skills and possess the necessary coordination and dexterity to operate company technology and systems as well as sit and stand for extended periods of time. Computer Skills: Ability to utilize software solutions for data entry and analysis in addition to proficiency in Microsoft Office. IT Equipment: Desktop Computer, Monitor, Desk Phone, Desktop Printer Software Programs: Microsoft Office, Bonafide, Synapse, Five9, Nextiva, Zoho Sign, UKG Training Required: Corporate, Customer Service, Bonafide, Company Specific Software This does not imply, nor does it create, any type of employment contract between the employee and employer. Rather, this is a general summary of common tasks, duties and responsibilities that comprise the means of accomplishing this job's purpose and objectives. All employees of the company are employed at will, are expected to be able to change productivity, and to handle other tasks or perform job duties as assigned by management. This job description may be updated at any time at the sole discretion of the company.