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  • Customer Service Representative

    RMR Solutions LLC 3.9company rating

    Customer service advisor job in Howell, MI

    RMR Solutions, LLC is a leading producer and distributor of a wide variety of cleaning, disinfectant, and mold removal products for both residential and commercial customers. The team started with its' legendary mold and mildew remover products and has blossomed that success to include kitchen degreasers, marine stain remover, tub and tile cleaner, and botanical disinfectant, to name a few. RMR Solutions' product line is available for purchase at many big box retail stores and has an extensive product list through Amazon as well. The Customer Service Representative Position The Customer Service Representative provides exceptional customer service by answering inquiries, offering solutions, and providing explanations to RMR's current and potential customers. The Customer Service Representative has the unique opportunity to provide a lasting first impression by ensuring full customer satisfaction, providing information about products or services, taking orders, and processing returns and refunds. Preferred Experience, Skills & Abilities of the Customer Service Representative Position At least 2 years of experience in a Customer Service setting Strong business communication and presentation skills, both verbal and written Organizational skills, multitasking, and a strong self-motivation as a must! Knowledge in shipping and warehousing is preferred, but not required Compensation, Benefits & Structure of the Customer Service Representative Position This position includes a competitive pay structure, based on skills and experience, and a comprehensive benefit and retirement package. The position is based in the Brighton, MI office, with a working schedule of M-Th 9:00am-5:30pm, Friday 9:00am-5:00pm. The Recruitment Process for the Customer Service Representative Position The recruitment process will include a combination of phone screens, web and/or in-person interviews, a candidate personality assessment, and a pre-employment background check and drug test. The process, which is being facilitated through EctoHR, Inc. is designed to ensure that candidates are aligned with RMR Solutions' mission and core values. RMR Solutions, LLC is an Equal Opportunity Employer!
    $28k-35k yearly est. 2d ago
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  • Wealth Management Operations - Client Service Associate

    Plante Moran 4.7company rating

    Customer service advisor job in East Lansing, MI

    Count on us. Our "we-care" culture is more than just a motto; it's a promise. From day one, we prioritize your growth, well-being, and success. You can count on us to support your career journey and help you achieve your professional goals. Join us. Your role. Your work will include, but not be limited to: Portfolio Administration Self-review of tasks performed, including client deliverables Manage and prioritize tasks and workflows Serve as a liaison between advisors and broader PMFA operations team Field questions related to client data, reports or any items as a result of work Research and resolve issues related to client information Client Services Administration Serve as a liaison between internal staff, custodian, and others as needed Preparation of new account paperwork and account changes Preparation of account transfer paperwork and verification of asset transfer eligibility Ensure timely completion of account transfers and other paperwork processing Frequent communication with custodians and internal staff Monitor and follow up on alerts Identify and communicate client service opportunities to internal professionals Assist with money movement activities General Adhere to PMFA policies and procedures Develop, document and/or maintain process policies and procedures for department Frequent interaction with internal and external professionals and clients Cross train and back up to other team members roles in operations Assist in testing and roll out of system upgrades, system integration and new technology Coordinate workload with other client service associates Review agreements and be familiar with terms to ensure paperwork is in compliance The qualifications. High School diploma or GED equivalent is required 2+ years industry experience. Previous administrative or investment industry experience preferred. Client service orientation combined with creative problem solving skills Strong written and oral communication skills Ability to work effectively as part of a team, yet function well with independent responsibilities; ability to successfully interact with clients and other professionals to effectively deliver quality professional services to clients Ability to thrive in a challenging and fast paced environment characterized by interruptions and multiple demands with strict deadlines; high stress tolerance What makes us different? On the surface, we're one of the nation's largest audit, tax, consulting, and wealth management firms. But dig a little deeper, and you'll see what makes us different: we're a relatively jerk-free firm (hey, nobody 's perfect) with a world-class culture, consistent recognition as one of Fortune Magazine's "100 Best Companies to Work For," and an endless array of opportunities.At Plante Moran, diversity, equity and inclusion means that all staff members have equitable and fair opportunities to succeed, in an inclusive environment, with their individual, unique identities. So,what are you waiting for? Apply now. Plante Moran enjoys a "Workplace for Your Day" model which, simply put, means we strive for flexibility and balance while staying true to our principally in-person model. We believe that face-to-face interactions are paramount for individual and collective development, but also encourage individuals to work with their supervisor and team to determine their optimal working environment each day. Plante Moran is committed to a diverse workplace.We strive to create a culture where each person feels accepted and valued. We believe that each person's ultimate potential begins with first acknowledging their inherent dignity. When we can recognize - and celebrate - our many human differences, we're able to create a workplace where all staff feel a sense of belonging and an opportunity to succeed. This allows us to attract and retain the best talent, serve clients through diverse thinking, and better represent and support the various communities in which we live and work.Plante Moran is an Equal Opportunity Employer. Plante Moran maintains a drug-free workplace. Interestedapplicantsmust submit their resume for consideration using our applicant tracking system. Due to the high volume of interest in our positions, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the United States without sponsorship, with the exception of qualified candidates who are bilingual in either Japanese and English or Chinese and English. Unsolicited resumes from search firms or employment agencies, or similar, will not be paid a fee and become the property of Plante Moran. The specific statements above are not intended to be all-inclusive. We are pleased to offer eligible staff a robust benefits package. Eligibility and contribution requirements for some of these benefits vary based on the number of hours staff work per week. Highlights include health, dental, vision, disability, and life insurance. In addition to this, eligible staff are able to take advantage of our Flexible Time Off and various pre-determined holidays, as well as a 401(k) plan, flexible benefits plans, business-related travel expense, lodging, and meal reimbursement for business-related use. A pension plan is also available for eligible administrative and paraprofessional staff. A discretionary bonus plan is available for eligible staff. Plante Moran also offers some contingent staff positions the option to elect health insurance in addition to limited paid sick time. The compensation range reflects the base salary we reasonably expect to pay for this position across our offices in the following regions: CO, IL, OH, and MA. Please review thposition description for theapplicable geographic location. Generally, experienced hires are not hired at or near the maximum salary range, as compensation decisions take into account a wide variety of factors, including but not limited to: responsibilities, education, experience, knowledge, skills, and geography. For early career roles, including campus hires, we offer standardized, market-based starting salaries among individuals within the same hiring group. This approach ensures fairness and reflects current industry benchmarks for entry-level talent. Under Colorado's Job Application Fairness Act, you have the right to redact, from any documents that you submit in connection with your application, information that identifies your age, date of birth, or dates of attendance at or graduation from an educational institution. Should you wish to exercise your right to redact such information, please redact it prior to submitting documentation. The compensation range for this role in CO, IL, OH, and MA is: $24.95 - $39.87 #LI-CB1 #LI-Hybrid
    $41k-53k yearly est. 2d ago
  • Technical Service Representative - Packaging Coatings

    Ppg Architectural Finishes 4.4company rating

    Customer service advisor job in Flint, MI

    As a Technical Service Representative (TSR), you will support the Packaging Coatings segment focusing on Mid- West accounts. You will manage technical service activities used at packaging manufacturing customer's plants! The TSSR will work directly with internal and external teams to improve the performance of PPG products and work on mutually valuable projects with our customers. You will help advise overall scheduling of TSSR resources for US and Canadian (USCA) including contractors and lead major customer product Secure Launches. You will report to the USCA Technical Sales and Service Representative Manager. Key Responsibilities Manage multiple customer sites while collaborating with customers at various levels to ensure quality and expectations is meeting customer requirements. Delegate PPG coating technologies to operate successfully in and sometimes outside the established customer operating window. Handle pre-sales and/or post-sales technical support including commissioning, installation, testing and maintenance service to customers. May be asked to lead projects, assist with process improvements, and look for cost savings for the customer. Coordinate, investigate, and recommend new business tools for users as requested. Qualifications High School Diploma with a technical background in Chemistry and/or Engineering with 5+ years of proven experience in the can making industry. Experience with customer quality systems and processes. May travel extensively in support of key customer programs. #LI-REMOTE About us: Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday. PPG: WE PROTECT AND BEAUTIFY THE WORLD™ Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit *********** and follow @ PPG on Twitter. The PPG Way Every single day at PPG: We partner with customers to create mutual value. We are "One PPG" to the world. We trust our people every day, in every way. We make it happen. We run it like we own it. We do better today than yesterday - everyday. PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email ******************. PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday. Benefits will be discussed with you by your recruiter during the hiring process. These include PTO, Dental, Health, Vision, 401k matching and Holiday time off. PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
    $28k-32k yearly est. Auto-Apply 8d ago
  • Customer Service, Sales, & Renewal Expert

    Kyle Campbell Farmers Insurance

    Customer service advisor job in Lansing, MI

    Job Description This role combines relationship management, proactive renewal outreach, and light sales to ensure clients stay protected, informed, and satisfied. Youll be the voice clients trust for guidance, coverage questions, billing assistance, and policy improvements. Benefits Annual Base Salary + Commission Paid Time Off (PTO) Hands on Training Mon-Fri Schedule Career Growth Opportunities Responsibilities -Manage customer interactions by phone, text, and email with professionalism and empathy -Handle policy renewals, coverage changes, and billing inquiries -Identify opportunities for cross-sells, upsells, or bundling (Auto/Home/Life) -Retain existing customers through excellent service and timely follow-up -Support producers and the agency owner with lead management and quoting -Maintain accurate client files and activity logs in our CRM system -Collaborate with the team to improve processes and client experience Requirements -Strong communication skills both verbal and written -Detail-oriented and able to manage multiple priorities efficiently -A problem-solver with a positive, team-focused attitude -Comfortable working with computers, CRM tools, and carrier systems -Prior insurance experience (preferred but not required) -Active Property & Casualty license (or willingness to obtain one)
    $39k-87k yearly est. 15d ago
  • Customer Service Advisor

    Centennial Group

    Customer service advisor job in Lansing, MI

    Job Description We're looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you're interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you! Compensation: $37,185 - $45,000 yearly Responsibilities: Provide thorough follow-ups to customer interactions, ensuring customer satisfaction Ensure customer account information is up-to-date Answer incoming calls on product and service questions, customer complaints, and general customer inquiries Interact with the sales lead to maintain and improve service and product knowledge Find patterns in customer complaints and bring them to the team for improvement Manage the implementation of new benefits or changes to benefits for clients. Interface with insurance carriers, process required paperwork and documentation, and perform quality checks to confirm that requests are completed appropriately Prepare educational material for open enrollment or educational meetings Qualifications: Proven success working in a fast-paced environment, with the ability to handle multiple projects and responsibilities Ability to provide raving fan service to existing accounts and prospective clients High level of attention to detail; able to follow processes, utilize systems, and meet/exceed deadlines Strong writing and computer skills are a must; experience in Outlook and Excel is required Employee benefits experience preferred, but not required Marketing and sales experience are a plus College education preferred, but not required About Company We are a respected employee benefits consulting firm with over 55 years of experience. Our proven track record of providing comprehensive solutions to small-to-medium-sized business owners is a hallmark of our success. With a strong infrastructure, back-office support, and industry expertise, we help clients meet their goals of attracting and retaining key talent. Advanced Technology: State-of-the-art tools and systems assist our benefit consultants in streamlining their clients' benefit processes and employee education to maximize their benefit costs. Broad Product Offerings: As a non-proprietary firm, we offer a diverse portfolio of healthcare, group life, disability, dental, and vision insurance plans from traditional carriers in the marketplace. This ensures our ability to meet clients' needs.
    $37.2k-45k yearly 1d ago
  • Customer Service Consultant & Direct Sales - Full Time

    Optimum Retail Dynamics

    Customer service advisor job in Flint, MI

    Our mission is to build connections between our clients and their potential customer base by creating a standard of excellence and providing top notch service while, fostering our teams' growth through a rewarding and progressive environment. The growth of our team members is our highest priority. We are passionate about delivering quality and results. Optimum Retail Dynamics values teamwork within our agency and strives for good partnerships across all platforms. Job Description Optimum Retail Dynamics is a marketing firm hired by Fortune 500 clients in the local OH region to broaden brand recognition and enhance profitability. Optimum Retail Dynamics is actively seeking an energetic professional to fill a full time, entry level customer service opening. This position involves direct, face to face interaction with existing and prospective business clients. Our current client base is extremely diverse and in need of customer service professionals who can work on-site, providing direct customer and client support through promotional and marketing techniques. No prior experience required, as comprehensive training is provided. The training period prepares the individual for a broad range of experiences across many business settings and strengthens the individual's overall competency in customer service, sales, marketing, leadership, and management. Committed candidates will be provided exciting opportunities to advance within the organization, and increase their earning potential based on individual performance. Qualifications Job Requirements Desire for an entry-level position with great opportunity for future advancement. Ability to thrive in a high-energy, fast-paced environment Desire to advance and continuously improve as a professional Exceptional interpersonal skills and social competency Internal drive to succeed - as compensation is based largely on performance For Immediate consideration apply and we will reach out to you in the next 48 hours if we feel you are a top candidate. Thank you! Additional Information All your information will be kept confidential according to EEO guidelines. Send in your resume today!
    $37k-80k yearly est. 1d ago
  • Test Content Services Specialist

    Psi Services 4.5company rating

    Customer service advisor job in Lansing, MI

    **Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and maintenance of certification exams. The Test Content Services Specialist will import exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's proprietary item banking and exam delivery software. - This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with occasional travel for meetings, events and workshops. **Role Responsibilities** - Onboard new clients and determine appropriate test setup based on client requirements. - Intake new exams for existing clients and publish exams according to established timeline requirements. - Develop and maintain timelines for test publication activities and track progress in project management ticketing software. - Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately. - Prepare tests for publication and implement live updates to tests. - Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients. - Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems. - Conduct quality control according to department procedures and address issues. - Support other Content Management teams with tasks related to test publication. - Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides. - Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software. **Knowledge, Skills and Experience Requirements** ▪ Bachelor's degree level preferred ▪ 1+ years' experience exam publication, item bank management and/or database management. ▪ Strong communication skills required. ▪ Ability to approach problems with creative problem solving. ▪ Proficiency with Microsoft Office applications. ▪ Experience with Jira a plus. ▪ Experience with XML, HTML and QTI file formats preferred Benefits At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $55k yearly 12d ago
  • Sales Service Specialist I

    Freudenberg Medical 4.3company rating

    Customer service advisor job in Howell, MI

    Working at Freudenberg: We will wow your world! Responsibilities: Entry of customer and distributor purchase and sample orders accurately and efficiently. Maintain customer and distributor pricing in the ERP system. Interface with all Chem-Trend departments that support the COFP. Coordination of information to respond to customer requests, i.e. SDS's, Product Data Sheets, C of A's, Pricing and Samples. Coordination of Material Return Authorizations, Customer Concerns, price increase notification to customers and distributors. Liaison between customers, distributors, and Chem-Trend internal departments. for the purpose of order fulfillment, shipping requirements, customer service and technical support. Qualifications: High School diploma required; Associates Degree preferred. Minimum of three years office experience. Familiarity of ERP and CRM systems. The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law. Chem-Trend Limited Partnership
    $37k-60k yearly est. Auto-Apply 2d ago
  • Cookie Baker and Customer Service Afternoon Shift

    Crumbl Cookies

    Customer service advisor job in Fenton, MI

    This is for the afternoon shift with typical hours 12pm-6pm, but we're flexible! This is for the NEW Crumbl Cookies store in Fenton! We expect the store to open in September! Come make cookies every day- our bakery smells amazing! The time goes by quickly because we are a very busy store and there is always something to do. We need help to weigh and shape dough, bake the dough and frost/decorate the cookies after they come out of the oven. If you are someone who pays attention to the small details, this job is for you! We want our cookies to look just as advertised. We are an open bakery so keeping things clean as we bake is especially important. Bakers will be cross-trained so they also interact with customers and fill orders. We love seeing some of the same happy customers every week. People who come to buy cookies are excited and happy to be in our store. We get to chat with customers and make their day! Many of our bakers have no previous baking experience but enjoying baking is a plus! We have many shifts available from 5am to midnight Monday through Saturday so we can accommodate many schedules as well as full or part time. We are busiest on weekends! Hiring immediately!
    $28k-35k yearly est. 60d+ ago
  • Entry Level Sales Representative / Full Time Customer Service

    Innovative Client Connections

    Customer service advisor job in Lansing, MI

    ICC, Inc. specializes in marketing programs for our clients products and services. The client base for ICC has expanded to leaders in the electronics, entertainment, technology and Consumer Electronics industries. With the unveiling of our solidified and effective marketing program from our corporate office in Kentwood, MI. ICC, Inc. has developed an undeniably powerful presence in some of the worlds largest chain retailers in a short amount time. Job Description Base Pay Included with opportunities for Bonuses and Incentives! With our paid training program and supportive team you'll start your new career by learning and executing these responsibilities: - Sales and marketing - Team leadership and development of sales personnel - Campaign marketing and sales strategies for clients - Sales Management - Account Management - Administrative responsibilities - Customer Sales Qualifications Immediate Growth. We only Promote from within. No outside or inorganic growth. We conduct Sales and Marketing for our Fortune 100 and Fortune 500 client base and train the Nation's future Executives, CEO's and Employers. No Business to Business, Door to Door or telemarketing sales involved. Requirements - Ability to learn and have a great student mentality - Competitive and team oriented - Driven to achieve success in an industry that is already growing - Able to Motivate others - Enjoys a fun environment - Displays great attitude - Sales experience wanted, not required - Maintains great work ethic - Highly Accountable - Demonstrates a high level of integrity - Socially adaptable - Sports minded No prior experience is necessary! We'll train you! Apply today to start your new career tomorrow! Additional Information All your information will be kept confidential according to EEO guidelines.
    $30k-41k yearly est. 60d+ ago
  • Winner's Circle - Customer Service

    Daveandbusters

    Customer service advisor job in Lansing, MI

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $12.48 - $16 per hour Salary Range: 12.48 - 16 We are an equal opportunity employer and participate in E-Verify in states where required.
    $12.5-16 hourly Auto-Apply 60d+ ago
  • Book & Gift Shop Customer Service - Part Time

    Catholic Diocese of Lansing 4.1company rating

    Customer service advisor job in Brighton, MI

    Holy Spirit, Brighton is seeking a part-time Customer Service Representative in the Book & Gift shop. The position is every Monday and every 3rd Sunday for a total of 8-12 hours per week. This is an non-exempt position that reports to the Business Manager. General Summary: Provide prompt and courteous customer service with a welcoming & Christian spirit, assisting all visitors seeking book and gift items to help themselves and others grow in their Catholic faith. Principal Duties and Responsibilities: Assist customers with product selection Utilize cash register for sales transactions, giving accurate change, using credit card machine as needed Answer telephone inquiries to assist customers with information and orders Be attentive to customer needs, cognizant that they may be going through a difficult time and desire to share Promote Catholic teaching and devotions while interacting with customers Help Customer with special orders, sometimes spending a significant amount of time locating requested items and document Special Orders on appropriate worksheets Notify customers when special order items are received from vendors and update the Special Order worksheet appropriately Follow Bookshop procedures to document and manage customer orders and daily tasks Work as part of a cohesive team to ensure co-workers know the status of tasks in progress Receive orders of packaged books and gift items, verifying quantity received against packing slip and updating order worksheets accordingly Scan books received from vendors into the Libib book inventory app, via phone app or manually by PC Scan books sold to customers with handheld scanner for Libib app updating Update Libib app based on books sold using scanner to PC, note and modify inventory manually Price incoming stock based on criteria provided by Manager Maintain a clean environment Assist with filing of invoices, statements, special orders forms and other documentation Periodically organize storage areas for out-of-season stock, regular stock, and boxes Clean and repair damaged items as necessary based on individual ability Restock books/gift items as they are sold Identify items to be re-ordered and update Reorder Worksheet Pack and store out of season items, creating new displays with seasonal changes Assist in ordering books and other items, as requested by Manager Knowledge, Skills and Abilities: Education: Bachelor's degree or equivalent preferred, minimum: High school graduate Experience: Cashier or Sales experience preferred Requirements: Competency in computer desktop software, Windows, Gmail, Google Docs/Sheets, and/or Microsoft Word and Excel. Must be a practicing Catholic active in his/her parish. Must have a valid driver's license. Must pass background check and attend Virtus Child and Youth Protection Training. Some weekend work is required. Physical Demands: While performing duties, employee has to stand for long periods of time, use hands in repetitive motion tasks, and answer telephone calls. The position also requires some stooping and bending while restocking . Employee is expected to work onsite, Sunday and Monday. Employee must be able to lift 40 lbs. The above statements describe the general nature and level of work of the position. They are not an exhaustive list of all responsibilities, duties, and skills. To apply for the position, please submit a cover letter and resume to the online application.
    $26k-33k yearly est. 41d ago
  • Sales Representative - Customer Solutions (Training Provided)

    Five Star Bath Solutions of Michigan

    Customer service advisor job in Grand Ledge, MI

    Job DescriptionBenefits: Uncapped Commission Opportunity for advancement Training & development Career change opportunity for healthcare, education, and service professionals Are you a naturally empathetic professional from healthcare, education, or customer service looking for a rewarding career change with significant earning potential? We're seeking caring individuals to join our team helping homeowners make important decisions about bathroom solutions that improve their daily lives. What You'll Do: Meet with homeowners in their homes to understand their needs and challenges Provide expert consultation and education about bathroom solutions Guide customers through design options and help them visualize their perfect space Build lasting relationships by truly listening and caring about each family's situation Follow our proven system that focuses on education, not high-pressure tactics Perfect For: Healthcare professionals (nurses, medical assistants, patient coordinators) Education professionals (teachers, counselors, administrators) Customer service representatives and managers Hospitality and service industry professionals Anyone with experience helping people through important decisions Career changers welcome - we provide comprehensive training What We Offer: Comprehensive paid training on our proven consultation system First-year earning potential of $100,000-$140,000 for dedicated professionals Top performers consistently earn $200,000+ annually Performance-based commission structure Flexible schedule - work around your life Professional development and ongoing support Territory-based work in Grand Rapids and Lansing territories Requirements: Strong communication and listening skills Ability to build rapport and trust quickly Comfortable working in customers' homes Professional appearance and demeanor Reliable transportation and basic technology skills Background in helping professions preferred No sales experience required - we train the right people Why This Works: We don't use outdated, high-pressure sales tactics. Our approach focuses on education and consultation, helping families make informed decisions. Our systematic process ensures your success while maintaining integrity and professionalism. Keywords: Sales representative, customer service, account representative, outside sales, business development, client relations, commission sales, performance bonus, flexible schedule, career change, entry level, training provided, territory sales, home improvement, Grand Rapids, Wyoming, Grandville Ready to turn your natural people skills into a six-figure career? Apply today to learn more about this unique opportunity. We welcome career changers and provide comprehensive training.
    $30k-41k yearly est. 24d ago
  • Virtual Customer Service Professional( work frrom home)

    Re-Krut Services

    Customer service advisor job in Conway, MI

    Virtual Customer Service Professional (virtual) - . The hourly pay rate is $9.00 - $14.00 per hour depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available. • Excellent listening skills, strong English communication skills (verbal and written) • Answer general customer inquiries. • Resolve concerns or complaints related to your client. • Communicate client policies. • No Cold Calling, No Telemarketing, inbound calls only. Qualifications Must be 18+ to apply • High school diploma or equivalency • Secondary education and/or some college is preferred • Able to perform basic math skills • You'll make your own schedules • Must be able to pass a background check • Minimum 3+ months of customer service , retail, or sales experience preferred • Ability to multitask and prioritize in a fast-paced environment. • A background check is required. (client may ask for drug test) • Comfortable with basic Computer skills including email and documents. • Would like to work PT or FT as a 1099 contractor from home. • A Quiet home office place to work. No ambient sounds such as pets or children while working. • Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks. Technical Requirements: • Computer (PC, or Mac) • Windows Vista is not accepted at this time • Computer USB Headset, Microphone or PC speakers • High speed Internet access provided by a cable or DSL provider • Satellite broadband does not meet our requirements • Use of wireless and Wi-Fi "air cards" is prohibited • A dedicated, hard wired phone with no features. • A noise canceling phone headset. • A computer with the basic following specs: o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD ROM Drive - 32 Bit Sound Card -speakers Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10
    $9-14 hourly 1d ago
  • Service Writer

    Mersino Dewatering LLC 4.1company rating

    Customer service advisor job in Flint, MI

    Job Description Founded in 1988, Mersino is a single source for pumping services, contract dewatering, one-pass trenching, power generation and drilling. Our people are the most valuable asset, and we strive to maintain a culture that inspires dedication to customer service. Whether a planned project or an emergency response, Mersino meets challenges with expertise, equipment, and service. We move water. Location: Havelock, NCJob Summary: The primary responsibility of the Service Writer is to assist with the organization of the Service Department as well as managing, evaluating and executing the daily administrative functions for Branch and Corporate Service teams. In addition, the Service Writer will serve as a working team member and individual contributor to the overall team's success. Typical Duties and Responsibilities: Assist the Service Manager with opening and closing of service orders Ensure all required documentation, including appropriate check in/out form, is completed properly and uploaded to MDI Provide estimates to customers for repairs and billable charges Work directly with the Sales team and notify Sales of any potential billable charges Ensure all billable charges are included on service orders and are invoiced accordingly Verify all information in MDI is current and correct for all units' Maintain fleet folders to include service documentation, correct component information as applicable, and current photos of units Maintain organization of part information in MDI, including creation of bar codes as required Complete and submit appropriate warranty claim forms as required for processing Prioritize and organize repairs to fleet rental equipment, vehicles, rigs, and tractors as directed by Service Manager Ensure all vehicle inspections are current, and inspection results are uploaded to MDI Organize and track all field failure reports for accuracy and completion, review with Service Manager as appropriate Work directly with the Purchasing team to ensure all parts are ordered against the proper service order/fleet number Adhere to applicable company and regulatory agency environmental, health and safety standards Ensure that The Mersino Way is a guiding document in all daily activities Qualifications: 1-2 years' experience as diesel or heavy-duty mechanic Degree or certificate in diesel or heavy-duty repairs or related field preferred Planning and organizational skills in handling multiple projects Specific Expectations: Excellent internal and external customer service skills Ability to work effectively with others Ability to multi-task in a changing environment Excellent written and verbal communication skills Strongly self-motivated, ability to perform tasks with little or no direction Ability to work a flexible schedule to meet job requirements Strong time management and organizational skills Required intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Mersino is an Equal Opportunity Employer/Veterans/Disabled
    $30k-38k yearly est. 13d ago
  • Customer Service

    Fitzpatrick Acquisitions LLC 3.3company rating

    Customer service advisor job in Jackson, MI

    Job Description Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: A commitment to promote from within Training and mentorship programs Tuition reimbursement and scholarship opportunities Reward and recognition culture Competitive Pay Flexible schedules- day, night and evening shifts Free meal each shift Eligibility to accrue paid vacation time Career advancement and professional development opportunities Medical benefits Health and Wellness programs 401K plan with 6% match PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more! The responsibilities of the team member will include: Interaction with customers: receiving orders, processing sales and monies and managing customer issues. Preparation of products. Maintaining quality of product. Monitoring all service equipment. Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level. Champions recognition and motivation efforts Requirements The ideal candidates must want to have fun serving great food to our customers! Must be at least 16 years of age Accessibility to dependable and reliable transportation Excellent communication skills, management/leadership and organizational skills. Physical dexterity required (the ability to move up to 50 lbs. from one area to another). Attendance and Punctuality a must Operating of cash register as needed and making change for other cashiers. Basic Math skills Complete training certification Enthusiasm and willingness to learn Team player Commitment to customer satisfaction Strong work ethic
    $27k-33k yearly est. 14d ago
  • Service Dispatcher

    Goyette Mechanical 3.7company rating

    Customer service advisor job in Flint, MI

    Job Description Goyette Mechanical, founded in 1928 in Flint, Michigan, is a third-generation, family-owned contractor specializing in plumbing, HVAC, electrical, and mechanical services for residential, commercial, and industrial clients. Known for its 24/7 responsive service, Goyette consistently ranks among the top contractors in Michigan. The Company is deeply committed to workforce development, community engagement, and maintaining a tradition of excellence, integrity, and innovation. Goyette Mechanical provides a competitive salary for this position based on candidate experience, skills, and abilities. Additional perks include paid time off, 401k company match with profit sharing, and medical insurance. The Service Dispatcher Position The Service Dispatcher is responsible for coordinating and scheduling all service calls for the company's service department, while ensuring timely and efficient response to customer needs. Success in this position requires strong communication and computer proficiency, the ability to multi-task and work at a fast pace, attention to detail, and the ability to handle urgent situations with professionalism. This role serves as the central communication point between customers, technicians, and internal teams, providing job details, updates, and follow-up to ensure quality service delivery. Desired Experience, Skills, and Abilities for the Service Dispatcher Position A high school diploma or equivalent is required Strong verbal & written communication skills Strong organizational skills are required Intermediate knowledge of Microsoft Excel, Word and Outlook required Ability to multi-task and prioritize work based on deadlines; excellent time management skills are necessary to succeed in a fast-paced environment Attention to detail and accuracy highly critical in this role Must be able to foster and support a team work environment, placing a high emphasis on excellent customer service Recruitment Process for the Service Dispatcher Position The recruitment process includes a combination of preliminary phone screens, pre-employment assessments, interviews, and a pre-employment background check and drug test. The process, which is being facilitated through EctoHR, Inc., is designed to ensure that candidates are aligned with Goyette Mechanical's mission and vision. Goyette Mechanical is an Equal Opportunity Employer!
    $30k-36k yearly est. 2d ago
  • Service Writer and Parts Consultant

    Unique Ground and Supply

    Customer service advisor job in Dimondale, MI

    Job Description Position Type: Full-Time Compensation: $18-$22 per hour Outdoor Equipment Co. is a family-owned, Michigan-grown business known for delivering high-quality outdoor equipment and outstanding customer service. We offer a broad selection of zero-turn mowers, tractors, motorcycles, ATVs, side-by-sides, boats, jet skis, and more. As our company continues to expand, we are looking for a motivated team member who enjoys helping customers get the most out of their outdoor experience. We are currently seeking a Service Writer and parts consultant who will serve as the primary point of contact between our customers and our service department. In this role, you will assist customers in identifying necessary parts and service needs, provide expert support with troubleshooting equipment issues, and ensure work orders are efficiently managed from start to finish. This includes writing repair orders, coordinating technician workloads, scheduling service appointments and deliveries, and maintaining communication throughout the repair process to ensure customer satisfaction. You will be responsible for organizing and maintaining detailed service records, warranty claims, and product information, while also helping customers understand equipment maintenance and repair recommendations. Success in this position requires strong knowledge of outdoor power equipment-including lawn mowers, chainsaws, generators, and similar machinery-along with excellent communication and organizational skills. You must be capable of working in a fast-paced environment, collaborating closely with technicians, and using computer systems and parts lookup software to keep workflow accurate and efficient. Prior experience in parts consulting, service writing, or a related mechanical support role is preferred, and familiarity with Lightspeed EVO is a bonus. A high school diploma or equivalent is required, while technical training or certifications are considered an advantage. At Outdoor Equipment Co., you'll enjoy competitive benefits including 401(k) participation, health, dental, and vision insurance, employee product discounts, and opportunities for career growth within a supportive, team-focused environment. If you're passionate about helping customers and thrive in a hands-on, customer-service-driven role, we'd love to meet you.
    $18-22 hourly 17d ago
  • Dealership Service Writer

    Greenmark Equipment

    Customer service advisor job in Hastings, MI

    GreenMark Equipment is the premier John Deere dealership in Southwestern Michigan and Northern Indiana with 17 locations to serve our customers. We are committed to providing value-added equipment solutions through our sales, service and support to farmers, commercial businesses, large property owners and homeowners. GreenMark Equipment is built on integrity, quality products, a highly trained team, and offering quality service at competitive prices. Are you detail orientation? Do you have experience working in a service department and enjoy working with customers? If you answered YES, then we want YOU to apply! Service Writers are detail oriented and keep customers updated on the progress of their repair. Thats why GreenMark offers the following benefits and resources: Health insurance starts on your first day of employment 401k with company match Paid Holidays Paid Time Off Competitive wages Company paid uniforms Continued training through John Deere Advancement opportunities Employee discounts Purpose: Assists the service manager in maintaining accurate and on-time reports and records relative to the service departments operation within the dealership. Answers customer inquiries about service work and generates repair quotes. Prepares and manages work orders to ensure technicians have work in front of them. Responsibilities Fields internal and external customer inquiries to the Service Department Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they are closed and invoiced Maintains service department filings and records and service library with current information (for example, files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager Updates customer profiles using equipment, hours, or other information from the customer work order Maintains service accessories and supplies and prepares replacement orders May prepare Service Technician labor performance, productivity, and efficiency reports May process warranty and/or product improvement claims including the computation of charges, submission and follow-up May participate in Service EDUCATE Training programs required for the development of skills and knowledge Maintains a clean work area and performs work in a neat and orderly fashion Follows all safety rules and regulations in performing work assignments Maintains knowledge of John Deere and competitive products Qualifications Experience, Education, Skills and Knowledge Experience working in a service department Experience with basic accounting practices Experience with basic computer functions Experience working cooperatively in a team environment Experience communicating effectively High School Diploma, GED, or equivalent experience required; Associates degree preferred #GMR
    $31k-49k yearly est. 2d ago
  • Virtual Customer Service Professional( work frrom home)

    Re-Krut Services

    Customer service advisor job in Conway, MI

    Virtual Customer Service Professional (virtual) - . The hourly pay rate is $9.00 - $14.00 per hour depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available. Skill Set Overview: • Excellent listening skills, strong English communication skills (verbal and written) • Answer general customer inquiries. • Resolve concerns or complaints related to your client. • Communicate client policies. • No Cold Calling, No Telemarketing, inbound calls only. Qualifications Must be 18+ to apply • High school diploma or equivalency • Secondary education and/or some college is preferred • Able to perform basic math skills • You'll make your own schedules • Must be able to pass a background check • Minimum 3+ months of customer service , retail, or sales experience preferred • Ability to multitask and prioritize in a fast-paced environment. • A background check is required. (client may ask for drug test) • Comfortable with basic Computer skills including email and documents. • Would like to work PT or FT as a 1099 contractor from home. • A Quiet home office place to work. No ambient sounds such as pets or children while working. • Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks. Technical Requirements: • Computer (PC, or Mac) • Windows Vista is not accepted at this time • Computer USB Headset, Microphone or PC speakers • High speed Internet access provided by a cable or DSL provider • Satellite broadband does not meet our requirements • Use of wireless and Wi-Fi "air cards" is prohibited • A dedicated, hard wired phone with no features. • A noise canceling phone headset. • A computer with the basic following specs: o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD ROM Drive - 32 Bit Sound Card -speakers Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10
    $9-14 hourly 60d+ ago

Learn more about customer service advisor jobs

How much does a customer service advisor earn in Lansing, MI?

The average customer service advisor in Lansing, MI earns between $25,000 and $38,000 annually. This compares to the national average customer service advisor range of $26,000 to $39,000.

Average customer service advisor salary in Lansing, MI

$31,000

What are the biggest employers of Customer Service Advisors in Lansing, MI?

The biggest employers of Customer Service Advisors in Lansing, MI are:
  1. Mister Car Wash
  2. Centennial Group
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