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Customer service advisor jobs in League City, TX - 1,594 jobs

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  • Customs Specialist

    ALS Recruiting Ltd.

    Customer service advisor job in Houston, TX

    Job Title: Customs Specialist About the Role We are seeking a detail-oriented and experienced Customs Specialist to join our growing team. In this role, you will be responsible for preparing and filing customs entries, ensuring compliance with U.S. Customs and Border Protection (CBP) regulations, and supporting our clients with accurate, timely documentation for import shipments. The ideal candidate is proactive, knowledgeable in customs regulations, and thrives in a fast-paced logistics environment. Key Responsibilities Prepare and submit accurate customs entries (including ISF, ABI, FDA, USDA, etc.) Review commercial documents for compliance with U.S. customs laws Classify products using the Harmonized Tariff Schedule (HTS) Communicate with CBP, carriers, freight forwarders, and clients as needed Track and monitor the clearance process to ensure timely release of cargo Maintain up-to-date knowledge on customs regulations, duty rates, and trade compliance Resolve customs holds, exams, and discrepancies Provide exceptional customer service to internal teams and external clients Qualifications 1-3+ years of experience as a Customs Entry Writer (or similar customs compliance role) Strong understanding of U.S. import regulations and customs documentation Experience with ACE/ABI systems Knowledge of HTS classification and PGA requirements Excellent communication and problem-solving skills High attention to detail and ability to multitask Customs Broker License is a plus, but not required Benefits Competitive salary based on experience 401(k) retirement plan with company match Health, dental, and vision insurance Paid time off (PTO) and paid holidays Opportunities for professional development and certification support Flexible work schedule / hybrid options (depending on experience) Friendly, supportive team culture
    $31k-58k yearly est. 2d ago
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  • Customer Enrollment Associate In Office

    The Briggs Agencies 4.4company rating

    Customer service advisor job in Houston, TX

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 14d ago
  • Customer Service Representative

    Hamilton Barnes 🌳

    Customer service advisor job in Houston, TX

    We are looking for a dynamic and motivated Customer Service Representative who is passionate about delivering outstanding customer experiences. The Customer Service Representative is responsible for providing excellent customer support, ensuring a positive and efficient experience for our customers. This role involves interacting with customers through multiple communication channels (phone, email, chat), resolving inquiries, troubleshooting issues, and guiding customers through solutions. Responsibilities Provide timely and effective customer service through phone, email, and online chat channels. Resolve customer inquiries related to products, billing, services, and technical support. Accurately log and track customer interactions using the internal system. Troubleshoot and resolve customer issues, escalating complex cases as necessary. Offer product and service information, helping customers make informed decisions. Assist with onboarding new customers and explaining company policies and procedures. Collaborate with team members to improve customer experience and operational processes. Follow up with customers to ensure issues have been resolved to their satisfaction. Stay updated on company products, services, promotions, and any changes in procedures. Qualifications High school diploma or equivalent (Bachelor's degree preferred). Proven experience in a customer service role, preferably in the telecommunications or technology industry. Strong communication skills, both verbal and written. Ability to multitask and manage time effectively in a fast-paced environment. Proficiency in customer service software, CRM systems, and Microsoft Office Suite. Problem-solving skills and attention to detail. Positive attitude and a passion for helping people. Ability to work independently and as part of a team. If you're interested in this position, please apply with your updated resume.
    $25k-33k yearly est. 1d ago
  • Customer Service Representative

    Murray Resources-Best Staffing Agency

    Customer service advisor job in Houston, TX

    A well-established industrial company is seeking a proactive and skilled Customer Service Representative to join their team. This role plays a key part in supporting customers and internal teams through exceptional communication, organization, and project management skills. The ideal candidate thrives in a fast-paced environment, is proactive, and can effectively manage multiple priorities. Location: Houston, TX Salary: $70,000-$80,000 Position Type: Direct Hire Responsibilities: Manage the full order process from receipt through fulfillment, ensuring accuracy and timeliness. Coordinate with internal departments - including sales, operations, and logistics - to ensure smooth order execution. Track and follow up on pending information or documentation to keep projects and orders moving forward. Prioritize workload and respond quickly to changing demands or urgent requests. Provide excellent customer service and maintain strong relationships with clients. Maintain detailed records and ensure all systems are updated accurately. Collaborate cross-functionally within the warehouse and office to resolve issues efficiently. Requirements: Minimum of 5 years of customer service or order management experience, ideally in a manufacturing, distribution, or industrial environment. Proven ability to prioritize tasks, manage time effectively, and stay organized in a fast-paced setting. Strong communication and problem-solving skills; able to think quickly and adapt. Experience with project management or coordinating multiple moving parts preferred. Industry experience in chemicals or chemical sales support is a plus but not required. Proficient in Microsoft Office and ERP/order management systems. Must be able to work fully on site and collaborate closely with team members across departments.
    $25k-33k yearly est. 2d ago
  • Customer Service Rep - Electricity Company

    Primary Services 4.4company rating

    Customer service advisor job in Houston, TX

    Support customers at critical moments while building a career with long-term potential. Contribute to a positive, people-focused culture within a globally scaled energy organization. This role offers meaningful work, professional development, and clear pathways for growth. Primary Services is looking for a Customer Service Representative to support a large, well-established organization in the energy sector. This role sits within a high-volume customer operations environment where service quality and accuracy directly impact customer experience and business performance. As a Customer Service Representative, you will serve as a key point of contact for customers, supporting both inbound and outbound interactions while partnering with internal teams to resolve issues efficiently. Responsibilities Answer inbound customer calls related to billing, account updates, and online portal access. Make outbound calls to follow up on customer requests and assist with issue resolution. Process payments, refunds, and service-related tickets accurately and in a timely manner. Route new and renewal sales inquiries to the appropriate internal teams. Provide professional, accurate, and customer-focused support across all interactions. Collaborate with Care, Billing, and Sales teams to resolve customer issues efficiently. Meet defined performance metrics, including quality standards, average handle time, and service levels. Share customer feedback and insights to support process improvement and retention initiatives. Manage customer communications through email and chat channels in addition to phone support. Qualifications 1-3 years of call center or customer service experience required. Experience within the retail energy industry or regulated utility markets preferred. Ability to type at least 40 words per minute while navigating multiple systems. Proficiency with Microsoft Outlook, Word, Excel, and CRM platforms. Experience handling billing inquiries, payments, or account servicing preferred. Ability to manage a high-volume workload with consistent accuracy. Availability for occasional overtime based on business needs. Authorization to work in the United States without sponsorship.
    $25k-33k yearly est. 4d ago
  • Contact Center Specialist

    Yochana 4.2company rating

    Customer service advisor job in Spring, TX

    Title: Genesys Contact Center Platform Support Engineer Type : Contract & Onsite The L3 Support Engineer will be responsible for providing third-level technical support for the Genesys Contact Center platform. This role involves troubleshooting, incident resolution, and collaboration with cross-functional teams to ensure optimal performance and availability of the contact center systems. Key Responsibilities: Provide L3 support for Genesys Contact Center components including routing, reporting, and voice infrastructure. - Lead resolution of complex and escalated issues from L2 support. - Perform advanced troubleshooting and system diagnostics. - Collaborate with engineering and development teams for bug fixes and enhancements. - Provide technical guidance and mentorship to L2 support engineers. - Participate in architecture reviews and platform optimization initiatives. Monitor system health and proactively identify and resolve issues. Troubleshoot incidents related to Genesys Engage/Cloud, SIP Server, GVP, Workspace, and other modules. Collaborate with L1 support and escalate unresolved issues to L3 or vendor support. Perform root cause analysis and implement preventive measures. Document incidents, resolutions, and standard operating procedures. Participate in change management and deployment activities. Ensure compliance with SLAs and internal quality standards. Required Skills & Experience: Minimum 7 years of experience in Genesys Contact Center support. -- Proven expertise in debugging and resolving complex platform issues. - Experience in performance tuning and capacity planning. Strong understanding of Genesys architecture and components. Experience with Genesys Engage or Genesys Cloud platforms. Familiarity with SIP, VoIP, and telephony protocols. Proficiency in troubleshooting tools and techniques. Knowledge of ITIL processes and incident management. Excellent communication and documentation skills. Preferred Qualifications: Experience with CRM, IVR, CTI integrations. Scripting knowledge (e.g., Routing Strategy, JavaScript). Exposure to cloud platforms (AWS, Azure).
    $28k-38k yearly est. 3d ago
  • Sr Manager - Customer Care Technology, Salesforce Cloud & Angular

    United Airlines 4.6company rating

    Customer service advisor job in Houston, TX

    Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together. **Description** United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. This role is a hybrid-based role in Chicago, IL or Houston, TX which requires 3 days per week in office. **Job overview and responsibilities** The Senior Manager IT - Customer Care Technology position will lead a development team in the continued design and development of a modern, cloud-based contact center platform. This position will collaborate cross functionally with our business partners and other technology teams to design, develop and integrate user interfaces and services that meets the business needs. This position will have a focus on rapid agile development, leading highly efficient development teams, and developing the architecture and development roadmap for the most critical contact center tool. You will be responsible for one of the major customer channels at United and enabling our agents through modern and scalable technology and delivery methodologies. + **Product Delivery** + Responsible for overseeing the development and delivery of high-quality software applications that meet business requirements and user needs + Accountable for delivering projects within scope, schedule, and budget, as well as managing stakeholder expectations. + Responsible for continuous improvement initiatives - standard methodology scalable architecture, code quality, automation, security + Collaborate with developers and business users to design, develop, and integrate user interfaces and services that meet business needs + Identify areas for process improvement and implement changes to improve efficiency and effectiveness + Must be adaptable to changing designs and to adding performance enhancements + Extensive experience in coding standards, code quality tools, development methodologies + Development Tools & Architecture + Ensure that software development projects are completed on time, within scope, and within budget + Provide technical guidance and mentorship to team + Manage project risks and issues, and develop contingency plans to mitigate them + **Leadership** + Develop project plans, timelines, and budgets and manage them throughout the project lifecycle + Communicate with partners to manage expectations and ensure alignment with project goals + Accountable for administrative management of 5-10 IT professionals, either as direct reports or sourced - HR administration, Time Reporting, etc. + Provide leadership by establishing department and individual's goals + Responsible for assessing and recommending improvements to the organization structure, roles and responsibilities **Qualifications** **What's needed to succeed (Minimum Qualifications):** + Bachelor's degree in Computer Science, Engineering or Business Administration. + 7+ years of progressive IT and business/industry work experience with strong focus on customer care, contact center or service center technology environments. + 3-5+ years of application development experience building or integrating cloud-based platforms for business operations; hands-on familiarity with AWS based microservices architecture, Angular UI/UX, Lambda orchestration and .NET services strongly preferred. + Experience delivering solutions on Salesforce, Microsoft Dynamics, or comparable CEM platforms; successful implementation of at least two full lifecycle CRM implementations preferred. + Deep expertise implementing case management solutions within a contact center, service or sales environment + Strong knowledge of data management, big data pipelines & real time analytics engines and AWS cloud platforms + Extensive expertise managing/operating platforms in production, ensuring high availability, resiliency, compliance and alignment to enterprise operational mandates. + Minimum of 4 years of leadership experience in managing large scale cross-functional teams or complex initiatives with demonstrated ability to influence senior management and key stakeholders + Proven track record in leading SDLC processes, quality engineering, release management and production support disciplines with modern engineering organizations. + 3+ years of experience operating in Agile development environments with demonstrated ability to drive predictable delivery, prioritization and iterative value realization + Ability to translate business outcomes into clear technical strategies and execution plans + Demonstrated success in stakeholder management. Risk management and driving alignment across product, operations and engineering teams. + Must be legally authorized to work in the United States for any employer without sponsorship + Successful completion of interview required to meet job qualification + Reliable, punctual attendance is an essential function of the position **What will help you propel from the pack (Preferred Qualifications):** + Master's degree in Computer Science, Engineering, or Business Administration + Airline industry experience The base pay range for this role is $140,600.00 to $183,108.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
    $30k-36k yearly est. 7d ago
  • Customer Service Associate

    Ace Mart 3.9company rating

    Customer service advisor job in Houston, TX

    Job Title: Customer Service Associate - Help Power the Foodservice Industry Reports to: Assistant Store Manager / Store Sales Manager Classification: Hourly / Non-Exempt Are you a relationship-builder who thrives in a fast-paced, customer-focused environment? At Ace Mart Restaurant Supply, our Customer Service & Sales Associates are trusted partners to chefs, restaurateurs, and foodservice pros. Your positive attitude, attention to detail, and ability to guide customers toward the right products make a real impact on their success-and ours. This is more than a retail job. It's a people-first, solution-oriented role at the front lines of the foodservice industry. What We Offer: * Work-Life Balance: Enjoy Sundays off to rest and recharge. * Employee Discounts: Save on a wide range of professional kitchen equipment and supplies. * Learning & Growth: Gain product knowledge and industry insight through hands-on training and mentorship. * Paid Time Off: Take the time you need with vacation and sick leave. * Comprehensive Benefits: Medical, dental, vision, and life insurance after 60 days. * Financial Security: Participate in our matching 401k program and plan for the future. What You Will Do: * Deliver a standout customer experience by greeting every customer with energy, positivity, and a service-first mindset-whether in person, by phone, or via email. * Build lasting customer relationships by engaging in genuine conversations, earning trust, and becoming a go-to resource for restaurant and foodservice professionals. * Guide purchasing decisions by listening carefully, identifying customer needs, and recommending the right equipment and supplies to support their success. * Drive in-store sales by confidently promoting featured items, offering cross-sell suggestions, and ensuring customers leave with solutions-not just products. * Follow up with intention by checking in with customers post-purchase and using follow-through to turn one-time buyers into repeat business. * Support seamless service by offering carry-out assistance, coordinating deliveries, and stepping in to solve problems with professionalism and urgency. * Maintain a clean and organized store that invites customers to browse, with well-stocked shelves, clear displays, and a polished presentation. * Collaborate with a high-energy team by sharing product knowledge, supporting teammates, and participating in ongoing training to grow your impact. What You Will Need: * A People-First Mindset: Friendly, helpful, and customer-focused in every interaction. * Sales Savvy: Confident recommending and selling products that fit customer needs. * Strong Communication: Clear, professional communication in person, by phone, and through email. * Time Management: Able to multitask, prioritize, and stay organized during peak store hours. * Physical Stamina: Stand and walk for extended periods, lift up to 50 lbs. regularly, and use computers/registers comfortably. * Education & Experience: High school diploma or equivalent preferred. Prior retail, sales, or foodservice experience is a plus-but we'll train the right person. Join us as a Food Enthusiast & Customer Service Specialist and become an essential part of our team dedicated to delivering an exceptional experience to our valued customers. Ace Mart Restaurant Supply is an equal opportunity employer, committed to fostering a diverse and inclusive workplace. Your culinary passion and customer-focused approach will help us continue to create a haven for food enthusiasts.
    $22k-28k yearly est. 30d ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Customer service advisor job in Houston, TX

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $27k-34k yearly est. 2d ago
  • Inbound Customer Service Advisor

    Bright Bridge Group

    Customer service advisor job in Houston, TX

    We are seeking a motivated and enthusiastic Inbound Customer Service Advisor to join our team. In this role, you will be the first point of contact for customers, handling a wide range of inquiries and providing timely and effective solutions. If you enjoy helping people and thrive in a fast-paced environment, we want to hear from you! Key Responsibilities: Handle inbound calls and customer inquiries with professionalism and empathy. Provide accurate information regarding products, services, and company policies. Resolve customer issues and complaints efficiently, ensuring customer satisfaction. Document all customer interactions and update records in our CRM system accurately. Identify trends and provide feedback to management to improve the customer experience. Collaborate with other teams as necessary to resolve complex issues. Maintain a positive and friendly demeanor while managing multiple conversations. Qualifications: Previous experience in customer service, call center, or related role preferred. Strong communication skills, both verbal and written. Ability to work effectively in a fast-paced environment and manage high call volumes. Proficiency with computer systems; familiarity with CRM software is a plus. Excellent problem-solving skills and attention to detail. A genuine desire to help customers and provide exceptional service.
    $27k-35k yearly est. 60d+ ago
  • Automotive Customer Service Advisor - 2176

    Tupeloms

    Customer service advisor job in Houston, TX

    Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $27k-35k yearly est. 4h ago
  • Customer Service Advisor

    Island Breeze Car Wash & Automotive Services

    Customer service advisor job in Houston, TX

    Job Description JOB TITLE: CUSTOMER SERVICE ADVISOR (CSA) Island Breeze Car Wash is a premier car wash and detailing service provider dedicated to delivering top-notch services and exceptional customer experiences. Our Lube services offer comprehensive car maintenance solutions, and we are looking for a dedicated and customer focused individual to join our team as a Customer Service Advisor. JOB PURPOSE: The Lube Customer Service Advisor is a critical role at the forefront of our services division, serving as the liaison between our customers and our service technicians. The CSA is the first point of contact for our customers, providing them with friendly and knowledgeable assistance throughout their service experience. This position requires an individual with a strong understanding of automotive maintenance services, excellent communication skills, and a commitment to customer satisfaction. DUTIES & RESPONSIBILITIES: Customer Service: Greeting customers with a warm and welcoming attitude, addressing inquires, and providing accurate information about our services, promotions, and products. Build trusting relationships with customers by providing honest service recommendations and clear explanations of service work. Service Coordination: Schedule and coordinate lube service appointments. Communicate with the service team to ensure timely and efficient service delivery. Monitor service progress and keep customers informed of any updates or delays. Vehicle Inspection: Conducting basic vehicle inspections to identify potential maintenance needs and communicating findings to customers in a clear and understandable manner. Sales Support: Assisting customers in selecting appropriate services and products based on their vehicles needs and manufacturer recommendations. Educate customers on the importance of regular vehicle maintenance and how our services can benefit their vehicles performance and longevity. Cash Handling: Processing customer payments accurately and efficiently, handling cash, credit, and debit transactions, and maintaining proper cash handling procedures. Administrative Duties: Maintain accurate records of customer interactions and transactions. Process payments and manage cash handling with accuracy. Ensure all customer information is entered correctly into the system. Team Collaboration: Collaborating with technicians and other team members to ensure smooth workflow and exceptional customer service delivery. Customer Satisfaction: Resolve customer complaints and concerns promptly and professionally. Ensure a high level of customer satisfaction by providing excellent service. Collect and analyze customer feedback to improve service quality. Cleanliness and Organization: Maintaining cleanliness and organization of the shop and customer waiting areas, including restocking supplies and keeping workstations tidy. Other duties as assigned REQUIREMENTS: High school diploma or equivalent; additional qualifications in customer service or automotive services preferred. Proven experience in customer service, ideally in the automotive service industry. Knowledgeable about vehicle lubrication systems and general maintenance services. Strong interpersonal and communication skills, with the ability to convey technical information in an understandable manner. Organized, with the ability to manage multiple tasks and prioritize in a fast-paced environment. Enthusiasm for delivering exceptional customer experiences. Flexibility to work weekends and holidays as needed. State Inspector license preferred. BENEFITS: Competitive salary based on experience and performance-based incentives. Opportunities for professional growth and development. Employee discounts on services and products Paid time off
    $27k-35k yearly est. 27d ago
  • Customer Service Advisor- 803 4am

    Laundry-4U

    Customer service advisor job in Houston, TX

    Full-time, Part-time Description Laundry-4U is looking for an energetic person to ensure that every customer that comes to our store has a wonderful experience. We are a family-owned business that is aiming to improve the experience of doing laundry for all of our customers. Our Advisor will be responsible for greeting customers, assisting customers when issues arise, performing wash and fold service for customers, and performing cleaning duties throughout the day. Laundry-4U is open 24 hours and ready to serve customers! Responsibilities: · Identify and assess customers' needs to achieve satisfaction · Build sustainable relationships and trust with customer accounts through open and interactive communication · Provide accurate, valid, and complete information by using the right methods/tools · Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution · Follow communication procedures, guidelines, and policies · Take the extra mile to engage customers · Proven customer service experience · Strong phone contact handling skills and active listening · Customer orientation and ability to adapt/respond to different types of character · Excellent communication and presentation skills · Strong proven technology skills · Ability to multi-task, prioritize, and manage time effectively, bilingual is a plus · Maintain store clean by following appropriate cleaning procedures · Maintain store clean by following appropriate cleaning procedures Language: English Spanish- required Education: High school diploma or equivalent Shift times: 6.5-hour shift 4:00am-10:30am 10:00am-4:30pm 4:00pm-10:30pm 10:00pm-4:30am Requirements Retail/Customer Service: 8 months Basic computer skills Long periods of standing, kneeling, bending, pulling, or frequently carrying objects up to 50lbs throughout a 6.5-hour shift Communication skills Weekend availability (Saturday and Sunday) Must be 18 or older Must have reliable transportation Must be able to work independently. Other · Commission Available · Performance review after introduction period is met (90 days) · Annual performance review Benefits · Paid time off for part-time and full-time employees · $20 weekly stipend to wash in store Salary Description $9hr-$10hr
    $27k-35k yearly est. 60d+ ago
  • Customer Service

    Baskin-Robbins-Spring 4.0company rating

    Customer service advisor job in Spring, TX

    Baskin Robbins Spring in Spring, TX is looking for one customer service to join our 8 person strong team. We are located on 3784 Rayford Road. Our ideal candidate is a self-starter, punctual, and hard-working. Responsibilities Greet customers and make them feel at home Answer any questions the customers may have Assist Customers in preparing their orders Clean work area as needed to maintain a tidy work environment Respond to all complaints in a friendly and professional manner Follow Brand standards, recipes and systems Follow safety, food safety and sanitation guidelines; comply with all applicable laws Maintain clean and neat work environment Team Environment Work well and interacts with others respectfully Respond positively to coaching and feedback Communicate with team members Able to learn and execute multiple tasks Qualifications Execute restaurant standards and marketing initiatives Handle POS transactions and payments with accuracy Prepare and deliver all products according to Brand standards Friendly attitude even when dealing with disgruntled employees Responsible and proven ability to maintain scheduling commitments Ability to problem solve quickly concerns customers may have Good communication skills with customers Basic computer skills Capable of counting money and making change Able to operate restaurant equipment (minimum age requirements may apply) We are looking forward to reading your application.
    $23k-29k yearly est. 60d+ ago
  • Customer Service

    Platinum Coastal Group

    Customer service advisor job in Sugar Land, TX

    Entry-Level Customer Service Representative (On-Site) . Candidates must be able to commute Monday through Friday. We are looking for a friendly, reliable, and motivated Customer Service Representative to join our on-site team. In this role, you will be the first point of contact for customers visiting our location, assisting with questions, resolving concerns, and helping them navigate our products and services. Your interactions play a key role in shaping the customer's experience and building long-term loyalty. A great fit for this position is someone who enjoys working with people, communicates clearly, and is eager to learn. You will work closely with team members and other departments to ensure customer needs are met quickly and professionally. Key Responsibilities: · Greet and assist customers in-store with questions, needs, and product information. · Provide accurate details about services, pricing, and company offerings. · Address customer concerns and resolve issues promptly and professionally. · Maintain a positive, helpful attitude in all interactions. · Document customer interactions and updates accurately. · Follow up with customers when needed to ensure their issue is fully resolved. · Escalate complex issues to the appropriate department when required. · Support customers with orders, changes, and cancellations. · Collect customer feedback and share insights with management. · Participate in regular training to build product and policy knowledge. · Work collaboratively with team members to deliver excellent service. · Track and report common customer questions or concerns. · Stay up to date on company procedures, promotions, and policies. · Assist with in-store marketing efforts and communicate promotions to customers. · Contribute to a positive team culture and offer support to colleagues. Requirements: · High school diploma or equivalent (some college a plus but not required). · Previous customer-facing experience is helpful but not mandatory. · Strong verbal and written communication skills. · Comfortable learning new systems, tools, and basic customer service software. · Ability to multitask and stay organized in a fast-paced environment. · Strong problem-solving skills and a proactive mindset. · Ability to work independently and with a team. · Reliable, punctual, and able to maintain professionalism under pressure. · Flexible availability, including occasional weekends or holidays if needed. · Willingness to participate in ongoing training and skill development. · Positive attitude and a strong commitment to helping customers.
    $27k-35k yearly est. 8d ago
  • Customer Service Officer

    Swift7 Consultants

    Customer service advisor job in Houston, TX

    Swift7 Consultants is a forward-thinking consulting firm committed to supporting business growth through strategic planning, operational excellence, and client-focused solutions. We work closely with organizations to help them identify opportunities, strengthen performance, and achieve sustainable success. Our team values professionalism, collaboration, and continuous development. Job Description We are seeking a dedicated and detail-oriented Customer Service Officer to join our Houston-based team. This role is ideal for individuals who excel in client interaction, problem-solving, and maintaining high service standards. The successful candidate will serve as a key point of contact, ensuring positive experiences through clear communication and efficient support. Responsibilities Serve as a primary contact for customer inquiries and service requests Provide accurate information and timely solutions to client concerns Maintain professional communication across phone, email, and internal systems Document interactions and update records with attention to detail Coordinate with internal departments to ensure seamless service delivery Uphold company policies, procedures, and service standards Qualifications Strong verbal and written communication abilities Professional demeanor with a customer-focused mindset Ability to manage multiple tasks efficiently Strong organizational and problem-solving skills Reliability, punctuality, and attention to detail Comfortable working in a structured, fast-paced environment Additional Information Competitive salary between $47,000 - $51,000 per year Growth opportunities within a professional consulting environment Skill development and ongoing training Supportive and collaborative team culture Stable, full-time position with long-term potential
    $47k-51k yearly 3d ago
  • Customer Service Agent

    Remote Career 4.1company rating

    Customer service advisor job in Texas City, TX

    Customer Service Agent - Remote Data Entry Clerk This is your opportunity to start a long-lasting profession with unlimited opportunity. Find the freedom you've been looking for by taking a moment to complete our online application. Benefits: Excellent weekly pay Safe work environment Multiple shifts are readily available from early morning to night and no experience is needed. You will have sufficient opportunity for growth Part-time readily available - select the days you want to work A dedication to promote from within Responsibilities: Must be able to perform duties with or without sensible accommodation Perform all other responsibilities as appointed Assist in developing a positive, professional and safe workplace Qualifications: No experience, Willing to train Ability to work within recognized turnaround times Must have outstanding interpersonal skills and the ability to arrange simultaneous tasks Ability to translate and apply company policies and procedures Excellent verbal and written communication skills Ability to work both independently and within a team environment Ability to remain organized, regard to detail, follow directions and multi-task in a professional and efficient way
    $25k-32k yearly est. 60d+ ago
  • Reservationist

    Brennan's of Houston 3.8company rating

    Customer service advisor job in Houston, TX

    Currently only offering part-time hours. Monday & Wednesday evenings and weekends required. Busy Midtown fine dining restaurant seeking motivated and focused individual to contribute to a team that is driven by achieving excellence in every aspect of their work. It is crucial that you be able to represent the restaurant with professionalism, confidence & kindness. Qualifications · Positive attitude and stays calm under pressure · Detail oriented and organized with a great work ethic · Excellent phone and communication skills · Ability to think critically · Effectively manage reservations · Proficient at multi-tasking · Must be available Thursdays - Sundays Duties · Effectively book the restaurant in a way to maximize space and guest experience · Maintain company standards during times of high volume · Explain menu items and other restaurant information as requested · Maintain knowledge of current dining options, menu items, VIP guests and their preference, and general restaurant/company information · Maintain high level of detail and professionalism · Ability to work independently for periods of time · Complete daily administration tasks · Must be able to charm the most high maintenance guests · Holidays required We offer a tight knit family, a professional environment, and the opportunity to help create truly incredible experiences for our guests. Potential for future full time employment and benefits. Work schedule Other Benefits Employee discount
    $28k-34k yearly est. 60d+ ago
  • Part-Time Command Center Operator

    Asmglobal

    Customer service advisor job in Houston, TX

    Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Part-Time Command Center Operator at NRG Park in Houston, Texas. NRG Park is in the fast lane for opportunity and excitement. We are a one-of-a-kind premier facility with four major venues within one giant park. NRG Center (one million+ sq. ft. Convention Center), NRG Stadium (home of the Houston Texans and The Houston Livestock Show & Rodeo), NRG Astrodome (“The” Astrodome), and NRG Arena. We are seeking a unique Part-Time Command Center Operator to join our Security team. Under general supervision, the Command Center Operator is responsible for the surveillance of all security and television monitors on the facility and surrounding grounds, monitoring all access control systems and the dispatching of response personnel. Acts as liaison between the facility and clients, ensuring all clients' requirements are met and facility rules, regulations and policies are adhered to. Essential Duties and Responsibilities Include the following: Monitor all surveillance and access control equipment contained by the facility. Investigate/Dispatch on all safety and security-related incidents. Follow-up all incidents with written reports and recommendations. Establish and maintain effective working relationships with all entities who maintain business offices on facility. Maintain records and compile reports for management on an as needed basis. Work irregular schedule to ensure command center camera operator coverage for all events and day-to-day activities scheduled in the facility, as required. May perform other duties as assigned. Supervisory Responsibilities Not Applicable. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Engage in decisions related to camera (CCTV) operation and investigation in a prompt and decisive manner during crisis situations. Work independently, exercising judgment and initiative. Maintain an effective working relationship with clients, employees, contract security, public safety officials, patrons, and others encountered in the course of employment. Follow oral and written instructions and communicate effectively with others in both oral and written form. Maintain and handle confidential information. Education and/or Experience At least one (1) year related experience and/or training required. Skills and Abilities Good written, verbal and computer skills. Ability to organize, prioritize, and direct contract security according to tenant requests and deadlines. Ability to work effectively under pressure during major/on-going events. The ability to remain focused and produce accurate results with first responders and/or investigators standing by. Remain flexible and adjust to situations as they occur. Work in a fast-paced environment. Ability to work long and irregular hours that may vary due to functions and may include day, evening, weekends, and holidays. Computer Skills Operate standard office equipment and personal computer(s) using Outlook, MS Windows, Excel, MS Word and PowerPoint, CCTV and Security Systems. Other Qualifications Be licensed to operate a motor vehicle in the United States. Possess any appropriate licenses as required by the State. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to move around NRG Park to include NRG Stadium, NRG Center, NRG Arena, NRG Astrodome, and NRG Park property. To talk to and interact with tenants, contractors, guests, and staff. This position may be required to work inside or outside of the building, as needed by events. Note The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. To Apply Please include a recent copy of your resume with a cover letter and salary requirements as part of your application. How To Apply Only the first 150 resumes received will be considered. Applicants that need reasonable accommodations to complete the application process may contact the Human Resourced Department *************. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor
    $23k-33k yearly est. Auto-Apply 60d+ ago
  • Customer Service Enrollment Specialist - In Office

    The Briggs Agencies 4.4company rating

    Customer service advisor job in Spring, TX

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 14d ago

Learn more about customer service advisor jobs

How much does a customer service advisor earn in League City, TX?

The average customer service advisor in League City, TX earns between $23,000 and $40,000 annually. This compares to the national average customer service advisor range of $26,000 to $39,000.

Average customer service advisor salary in League City, TX

$31,000
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