Customer service advisor jobs in Memphis, TN - 1,052 jobs
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Reservations Agent
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Account Services Specialist
Customer Service Representative
Edelbrock Group 3.9
Customer service advisor job in Southaven, MS
A CustomerService Representative role is to be the first point of contact for our customers, providing exceptional service and support to address their inquiries, resolve issues, and ensure overall satisfaction.
Responsibilities:
Communicate with customers via phone and email.
Investigate and resolve customer issues, escalating complex cases to appropriate team members when necessary.
Build and maintain strong relationships with customers to foster loyalty and retention.
Identify opportunities for process improvements and contribute to ongoing initiatives to enhance the customerservice experience.
Work with sales department/tech department to provide information to customers.
Provide product ETA's, and pricing.
Work with internal departments to facilitate customer's needs.
Data entry in various platforms.
Qualifications:
At least 1 - 3 years of work experience in customerservice.
High school diploma or equivalent.
Excellent phone etiquette and verbal, written, and interpersonal skills.
Ability to multi-task, organize, and prioritize work.
Strong problem-solving abilities and attention to detail.
Proficient in Excel, Word, Oracle, and Adobe.
$26k-31k yearly est. 2d ago
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Customer Support Specialist
Blue Cross & Blue Shield of Mississippi 4.3
Customer service advisor job in Southaven, MS
**This role is 100% onsite in Flowood, MS. There is no remote capacity.**
The Customer Support Specialist (CSS) is accountable for providing quality service to customers seeking direction, information or assistance by conducting effective research on matters related to my Blue, pharmacy, enrollment, billing, benefits and claims inquiries to ensure first call resolution is achieved.
This position is responsible for ensuring a connection is made with each customer interaction to assist the customer with their initial concern and provide information tailored to their individual healthcare needs.
Job-Specific Requirements:
Must have a Bachelor's degree with at least a 3.0 GPA.
Must have proficient computer skills and be able to successfully complete all levels of the call center training program.
Excellent active listening skills in order to clearly understand members' issues.
Must possess excellent communication skills to ensure a professional company image is projected at all times.
Blue Cross & Blue Shield of Mississippi is an Equal opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We offer a comprehensive benefits package that is worth approximately one-third of the salary compensation. Our benefits program is among the best in the health care field. We are looking for employees who can bring their experience, expertise and dedication to work for our customers.
$30k-38k yearly est. 4d ago
Chemical Service Specialist, West Tennessee
Quaker Houghton 4.6
Customer service advisor job in Memphis, TN
Job Description
About Us
At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world's largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its associates and offers competitive compensation and benefit programs.
Position Summary:
This position is self-directed on a day-to day basis. They are responsible for performing daily product and process optimization activities in a sales region to meet the needs of the customer. This includes: performing tests on process fluids, creating and distributing routine reports, monitoring product inventories, reducing usage, costs of chemicals or process costs and special projects as needed. A Sr TSS is capable of recommending and implementing process improvements related to QH products that impact customer performance, including organizing resources and reports for customer trials to improve performance.
Travel to customer sites/laboratories approximately 75%.
Job Accountabilities:
Identification and documentation of savings projects or process improvements for presentation and approval by the customer while working with site team, implementing these approved projects.
Partners with Commercial teams to ensure that financial goals are met. Helps promote shared savings programs and drives savings to meet unit cost targets.
Responsible for creating, implementing and training customers on SOPs for specific product applications to ensure efficient and effective performance.
Perform multi-site technical and sales oriented administrative duties in a manufacturing environment.
Acquires, records and analyzes process and usage data to establish baseline.
Provides input for customer presentations to justify adoption of proposed projects and to demonstrate the benefits of successfully completed proposals.
Interaction with Fluidcare as well as with customer's operations, technical personnel and other suppliers.
Assists in plant surveys and sales projects to quantify savings and process improvement opportunities, and to participate in preparation of proposals.
Working knowledge of customers processes, understands QH product portfolio, and the proper methods and conditions to achieve optimal performance.
Organizes local resources for customer trials in conjunction with Product Application Managers. Responsible for data collection and reporting of process and product performance.
Comply with all Company Policies: to include but not limited to Code of Conduct and expense reporting, etc.
Education, Experience, Skills & Competencies:
Bachelor's Degree required in Chemistry, Engineering, or any relevant business related area or minimum of 5 years related industry experience required.
Customer Focus - Dedicated to meeting customer expectations and requirements.
Results Driven - Holds self and others accountable for achieving performance objectives.
Ability to work independently and/or with minimal supervision.
Communications skills - Written, verbal and active listening.
Proficient in English - Written and spoken.
Must have basic working knowledge of Microsoft Office.
Quaker Houghton provides equal employment opportunity for all qualified candidates. Quaker Houghton does not discriminate against any candidate for employment based on race, color, religion, sex, gender, gender identity or expression, affectional or sexual orientation, pregnancy, age, creed, ancestry, national origin, citizenship, marital or domestic partnership or civil union status, veteran's status, physical/mental disability, genetic information, or any other category protected by U.S federal, state, and/or local employment law. Furthermore, Quaker Houghton is committed to providing reasonable accommodations to qualified candidates with physical and/or mental disabilities.
$60k-88k yearly est. 19d ago
Customer Service Representative
Viemed Careers 3.8
Customer service advisor job in Memphis, TN
Essential Duties and Responsibilities:
Ensure that all orders are processed in a timely and accurate manner with the appropriate paperwork completed; all orders must be entered into the system timely with all necessary documentation included and ready for billing upon delivery (or as allowed by authoritative and governing guidelines)
Handle inbound and outbound phone calls in a timely and professional manner; respond to inquiries and calls with proper prioritization and within reasonable timeframe; ensure that interactions are documented in the patient (customer) account within the software.
Monitor and process faxes and other sources of orders/referrals; enter and account for each in the software and ensure response/action is taken accordingly.
Efficiently coordinate branch transactions (deliveries, pick-ups, exchanges, returns, service, repair/maintenance) with appropriate staff (drivers, warehouse, liaisons, therapists, sales) and with patients (customers)
Facilitate collection of patient balances for new and existing accounts; manage payment plans and recurring payments in order to produce desirable collection results for the branch.
Contribute, both individually and as a team, to the achievement of operational, financial, and cultural performance goals for assigned branch location(s); be an advocate of management and a positive presence in the branch.
Maintain current knowledge of and ensure compliance with company policies and procedures; stay current in medical billing practices, eligibility and insurance requirements, documentation requirements, and billing reimbursement.
Develop and maintain working knowledge of products and services offered by the company, relevant governmental or regulatory requirements, and accreditation requirements.
Maintain a high level of service satisfaction with patients and referral sources; maintain strong working relationships with branch staff and other employees.
Ensure physical control and proper care of company assets, account for movement of physical assets within the software in a timely fashion.
Maintain professional, polite, and respectful interactions with employees, patients/customers, referrals sources, vendors; maintain professional appearance with clothing, grooming, and personal hygiene.
Responsible for performing other duties as assigned by management.
Qualifications:
High school diploma or equivalent.
Preferred Knowledge, Skills and Abilities:
Customerservice experience preferred.
Relevant healthcare or medical billing experience preferred.
Knowledge of medical billing practices, eligibility and insurance requirements, and billing reimbursement.
Commitment to service excellence and superior performance.
Solid verbal and written skills.
Proper phone and email etiquette.
Manage time effectively.
Able to multi-task and complete all assigned tasks at quality levels and within deadlines.
Organized and structured in carrying out responsibilities.
Professionally postured in both behavior and physical appearance.
Strong interpersonal and communication skills; respectful and polite in all interactions.
Able to physically lift, carry, and move equipment.
Efficient use of technology and software.
You will be expected to work during normal business hours, which are Monday through Friday, 8:00 a.m. - 5:00 p.m. and on-call rotations as assigned. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.
$29k-35k yearly est. 20d ago
Airport Customer Service Agent
GAT 3.8
Customer service advisor job in Memphis, TN
As a customerservice agent you are the first impression of a passengers airport experience. CustomerService positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee.
Responsibilities:
Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person.
Must be able to announce both incoming and outbound flights.
Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures.
Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts.
Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors.
Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information.
Able to stand and work in one location for up to four hours at a time.
You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport.
Work independently without direct supervision.
Requirements:
Must be at least 18 years of age
Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail.
Ability to read, speak, and understand the English language.
Ability to stand for long periods of time
Must possess good communication skills and a friendly, outgoing personality in person and via telephone.
Possess entry-level computer skills
Occasionally lift bags or items weighing between 50 and 70 pounds
Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
Must be able to work nights, weekends, and holidays
$23k-29k yearly est. 21d ago
Customer Service Technician 1 *Permanent Posting*
Memphis Light, Gas & Water 4.6
Customer service advisor job in Memphis, TN
CustomerService Technician 1 *Permanent Posting* - (2600000R) Description MLGW is the nation's largest three-service municipal utility, serving over 440,000 customers representing diverse backgrounds. Since 1939, MLGW has met the utility needs of Memphis and Shelby County residents by delivering reliable and affordable electricity, natural gas, and water service. We provide a full range of customer-oriented services, including a major role in the economic development for our customers.
MLGW recognizes that our greatest assets are our employees and value diversity, equity and inclusion. We are committed to providing opportunities for career growth, training, and development. MLGW offers competitive benefits including PTO, pension and 457B retirement plan. We are dedicated to corporate social responsibility through community volunteerism and giving.
MLGW is an equal opportunity employer and does not discriminate because of race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability, protected veteran status, or any other status protected by law. No information obtained in this application is intended to be used for such discrimination.
The essential responsibilities of the CustomerService Technician I is to read electric, gas and water meters in Memphis and Shelby County and enter readings into mini computers; report all conditions pertaining to meters and adjacent areas; and develop/maintain good customer relations.
Qualifications Qualification Requirements: To perform the CustomerService Technician 1 position, you must:
-Have a valid driver's license from state of residence
-Reside and maintain residence in Shelby County, TN within 6 months from hire date
Physical Working Conditions:
Work outside majority of the time. Work in cramped positions such as kneeling or bending over, standing/walking for extended periods. Work outside under all conditions. Subject to hazards of weather.
Primary Location: USA-TN-MemphisWork Locations: AB01 David F Hansen Admin Bldg 220 South Main Street Memphis 38101-0430Job: CustomerServiceOrganization: 0405200 Talent Acquisition Manager OfficeJob Posting: Jan 8, 2026, 5:07:45 PMMinimum Salary: 26.20Midpoint Salary: 30.55
$42k-52k yearly est. Auto-Apply 12d ago
Business Services Specialist BO - Floater
Campbell Clinic Pc 4.2
Customer service advisor job in Germantown, TN
Provides positive customer interface, obtains and enters in computer all information needed for patients seen in the Clinic to ensure accurate billing.
Essential Functions Statement(s)
Greets visitors and patients to determine their needs and directs them accordingly
Collects appropriate documentation from patient and enters into PM system
Collects copay, coinsurance or other balances owed on account
Prints billing slip for physician to mark services performed
Schedules follow-up appointments and cancels patient appointments due to no show
Enters charges same day of service
Codes diagnosis
Reconciles payments daily
Ensures that claims are in drop status at charge entry
Maintains cash drawer for making change and balances it daily
Verifies that all billing slips are submitted at the end of the day
Prints appropriate registration forms from medical record system for future appointments
Obtains precertification
Performs other duties as assigned
POSITION QUALIFICATIONS
Competency Statement(s)
Accountability - Ability to accept responsibility and account for his/her actions.
Accuracy - Ability to perform work accurately and thoroughly.
Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
Communication, Oral - Ability to communicate effectively with others using the spoken word.
Communication, Written - Ability to communicate in writing clearly and concisely.
Customer Oriented - Ability to take care of the customers' needs while following company procedures.
Detail Oriented - Ability to pay attention to the minute details of a project or task.
Friendly - Ability to exhibit a cheerful demeanor toward others.
Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
SKILLS & ABILITIES
Education: High School Graduate or General Education Degree (GED)
Experience: Previous customerservice experience required. Experience in the operations of a physician's office is preferred.
Computer Skills: Must be computer literate. Basic computer skills required. Must be able to type.
Campbell Clinic Benefit Summary:
Campbell Clinic offers a lucrative benefit package to support employees and their families.
Medical / Dental / Vision Insurance
HRA Option
Flexible Spending Account
Basic Life Insurance
Voluntary Life Insurance Option
Long-Term Disability
Voluntary Short-Term Disability
Accident Insurance
Critical Illness Insurance
401(k) Plan Matching + Profit Sharing
Employee Assistance Program
Paid Time Off
8 Paid Holidays
Equal Opportunity Employer/Veterans/Disabled
$29k-38k yearly est. Auto-Apply 48d ago
Engagement and Inclusion Specialist (Germantown)
TK Elevator 4.2
Customer service advisor job in Memphis, TN
The first 3 letters in workplace safety are Y-O-U! TK Elevator is currently seeking a dynamic and dedicated individual to join our team as an Engagement and Inclusion Specialist located in Germantown, TN. Responsible for designing, leading, and executing employee engagement and inclusion initiatives within the Production & Supply Chain (PSC) division. This role builds strong community and organizational partnerships, drives strategic programs, and supports a culture of belonging and community impact aligned with TK Elevator's values.
ESSENTIAL JOB FUNCTIONS:
* Lead the development, implementation, and execution of all employee engagement initiatives for Production & Supply Chain (PSC) employees, ensuring alignment with budget and organizational goals.
* Build and maintain strategic partnerships with community organizations, local leaders, and diverse groups to enhance the company's community impact and outreach.
* Manage project timelines, resource allocation, and deliverables for employee engagement, inclusion, and Business Resource Group (BRG) initiatives to ensure timely and effective execution.
* Plan, coordinate, and execute BRG events and employee engagement activities.
* Serve as program lead for the PSC TK Elevator Manufacturing, Inc. Scholarship program.
* Implement enterprise-wide community programs that support the organization's social responsibility goals across three key areas: industry, community, and environment.
* Represent the organization in external networks, community groups, and industry forums to share best practices, foster collaboration, and promote inclusive workplace practices.
* Support talent acquisition efforts by engaging with external organizations and networks to build a strong, diverse talent pipeline.
* Prepare regular reports and presentations to communicate progress, outcomes, and impact of community relations, employee engagement, and inclusion initiatives to key stakeholders.
* Contribute to internal communications and storytelling to drive awareness and support for inclusion and engagement efforts across the organization.
EDUCATION & EXPERIENCE:
* Bachelor's degree in Human Resources, Communications, Public Relations, Business Administration, Organizational Development, or a related field.
* 3-5 years of experience in employee engagement, community relations, diversity and inclusion, or a related field.
* Experience in a manufacturing, supply chain, or industrial environment is preferred.
* Proven experience in leading employee engagement initiatives, community programs, and/or inclusion efforts within a corporate setting.
* Demonstrated ability to develop and manage partnerships with community organizations, nonprofits, and external stakeholders.
* Experience with planning and executing events, both internally and externally, including budget and vendor management.
* Familiarity with inclusion frameworks and best practices, with a passion for creating inclusive, engaging workplace environments.
* Strong communication, project management, and stakeholder engagement skills.
* Ability to manage multiple priorities with attention to detail in a fast-paced, dynamic environment.
$30k-39k yearly est. 11d ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Customer service advisor job in Memphis, TN
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated CustomerServiceAdvisor to join our team.
This role is perfect for someone who is passionate about providing help to those who need it most. As a CustomerServiceAdvisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
This is a UK, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will include weekends and bank holidays on a rota basis, so it could be a Saturday or a Sunday but on occasions you may work both days. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customerservice standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$26k-32k yearly est. 4d ago
Customer Relations Specialist
Gossett Motor Cars 3.9
Customer service advisor job in Memphis, TN
GOSSETT MOTOR CARS
One of the largest privately owned Automotive Dealer Groups in West Tennessee is expanding its line of franchises and is seeking a professional individual to become part of the automotive industry. We are searching for an individual with a positive attitude. We will provide the tools to succeed in a fast-paced workforce and additional opportunities.
JOB SUMMARY
We are currently seeking a Customer Relations Specialist to join our team.
We have one of the BEST COMPENSATION PLANS IN THE MARKET WITH A HOURLY RATE AND VERY AGGRESSIVE COMMISSION STRUCTURE. This position will be handling calls and leads for 13 new car franchises.
Responsibilities
Answer incoming sales calls
Schedule appointments
Communicate with callers in a professional, friendly, and efficient manner
Provide basic information to callers who have general inquiries
Respond to all sales leads on time
Handle customers with integrity and poise and refer incoming calls to the appropriate individual for further assistance
Become an automotive product expert
Qualifications
Excellent communication and organizational skills
Experience using Microsoft Office suite
Ability to work effectively with customers and employees while handling multiple tasks simultaneously
Gossett Motor Cars Benefits:
Team-oriented environment
Advancement opportunities
Affordable Medical Plan
Paid vacation (3 weeks)
Employee car purchase program
On-site mobile health clinic
$30k-47k yearly est. Auto-Apply 60d+ ago
Customer Service Representative
Fastsigns 4.1
Customer service advisor job in Memphis, TN
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry.
As a FASTSIGNS CustomerService Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients.
The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized.
FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customerservice in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service.
Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.
We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person?
$26k-32k yearly est. 60d+ ago
Customer Service Representative
Advertising Checking Bureau 3.8
Customer service advisor job in Memphis, TN
Job Description
The CSR is responsible for providing outstanding customerservice to clients, customers (internal and external) and third parties via telephone, email, and fax. The CSR ensures compliance with client's program specifications and ACB policies and procedures. Specific CSR duties may be dependent on the client(s) they support. CSR must manage communications proactively to ensure the most effective and timely service is provided. The CSR may be required to assist with and/or perform all work assignments generally performed by other hourly PSG employees (Department Specialists, Account Specialists, Data Entry Clerks, Document Coordinators and Claims Processors).
DUTIES
Serve as a contact for clients, customers and/or third parties of assigned PSG accounts. Receive, research, and resolve client questions and complaints. Facilitate oral and/or written communications to ensure clients receive timely, efficient and accurate service (thorough responses to all communications are required within one business day). Maintain necessary documentation related to communications (i.e. log all telephone communications in the ACB phone log). Identify and review potential customerservice issues with the Supervisor and proactively seek potential solutions. Review fund transactions; Ensure that client database is maintained and updated as necessary.
QUALIFICATIONS
High School Diploma or equivalent certificate. Basic PC knowledge, including Microsoft Office products; Outlook, Word, and Excel. General mathematical, spelling, and grammar skills as demonstrated by successful completion of pre-employment tests. Basic understanding of accounting principles. Strong organizational skills and time management skills are needed to manage multiple tasks/priorities.
$26k-34k yearly est. 18d ago
Part Time Customer Service Sales Associate
Hertz 4.3
Customer service advisor job in Memphis, TN
The Part Time CustomerService Sales Associate consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customerservice and sales support.
Wages: $17.00 per hour
Qualifications:
Strong oral and written communication skills. Must have the ability to build relationships with customers. This position requires strong multitasking. The ability to upsell and overcome customer objections. Display a high level of ownership, accountability, and initiative.
Apply today and shift your career into drive for tomorrow!
Benefits and Perks:
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
Up to 40% off the base rate of any standard Hertz rental
$17 hourly Auto-Apply 4d ago
Customer Sales and Service Representative
DTS Fluid Power 3.6
Customer service advisor job in Memphis, TN
We are the world's largest Fluid Power Distributor and we are looking to hire a Customer Sales & Service Representative to add to our team! Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contributorship and ideas are encouraged and welcomed.
As a member of the Applied Fluid Power Network, you will help customers get the parts they need, interacting extensively with them to clarify their needs, research and recommend parts, provide quotes, and take orders. You will provide sales support and service to original equipment manufacturers (OEMs), industrial companies, engineering firms, heavy equipment customers, etc. where fluid power is utilized. While the majority of your interactions will take place over the phone, this is not a call center environment, but rather a service and parts center.
Why join us?
There is a reason we have been named a Best Workplace multiple times. For all that you bring to your work, you'll receive the rewards and resources you need to feel fulfilled both professionally and personally. So, in addition to competitive pay and all the benefits you'd expect from an industry leader (401K, insurance, time off, etc.) we also provide:
A LASTING CAREER - Career path for this role is moving up to a sales or management career.
Professional development and training
Great work/life balance
What you'll do:
This isn't a typical call center role. Our guiding principle of taking care of the customer allows you to do far more than just field complaints. You will act as an inside sales partner and provide our customers with assistance to a wide variety of questions and problems and will build ongoing business relationships with our customers. You will also occasionally do some hands-on work that will require mechanical aptitude - (don't worry, as long as you don't feel overwhelmed at assembling furniture, that's enough of an aptitude for us to teach you.)
Requirements:
6 months + of customerservice, call center or inside sales experience
High school diploma or equivalent
Excellent interpersonal and communication abilities
Solid organizational skills, including the ability to manage multiple competing priorities
Apply now for our industrial customerservice rep role and watch your ideas and input drive what's next for our business.
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.
$35k-48k yearly est. Auto-Apply 60d+ ago
MATAplus Reservationist
Mid-South Transportation Management
Customer service advisor job in Memphis, TN
Description FLSA: Non-Exempt JOB TITLE: MATAplus Reservationist DEPARTMENT: MATAplus REPORTS TO: Call Center Supervisor PAYRATE: $17.35 hourly CLOSING DATE FOR ACCEPTING APPLICATIONS: Until Filled JOB FUNCTION: Responsible for paratransit service reservations for MATAplus customers in compliance with the fixed-route schedules and ADA. ESSENTIAL DUTIES AND RESPONSIBLILITIES:
Answer all MATAplus customer telephone calls and gather all necessary information in order for reservations to be scheduled using Trapeze software.
Receive calls from passengers by telephone regarding pick-up times, cancellations or rescheduled trips.
Provide information regarding MATAplus services to customers. Adhere to ADA rules and regulations for telephone hold times and negotiating trips with customers.
Answer MATAplus Chat and Text line.
Screen and direct all incoming calls to appropriate departments or individuals.
Enter applicants into client file and file applications.
Forward complaints to the appropriate department.
Maintain and replenish the office supply cabinet.
Perform general secretarial and clerical duties.
MINIMUM QUALIFICATIONS: Education: High school diploma or GED. Other:
Minimum six months' work experience dealing with the general public is required.
Must possess excellent customerservice skills and phone etiquette and be able to deal with the public and co-workers, both in person and on the phone, in a professional and courteous manner.
Must be able to speak, read and understand English and speak in a clear and understandable manner.
Should be able to operate office equipment including a fax machine, copier, and computer.
Database experience is preferred.
Must have computer skills and be able to use Microsoft Word and Excel to enter data and create documents.
Basic arithmetic skills are necessary for preparing reports. Requires the ability to be organized enough to handle numerous activities at one time.
Must be detail oriented, organized and able to work with limited supervision.
Environment:
Requires the ability to sit for long periods of time, with some periods of standing.
Requires ability to withstand exposure to weather conditions, dust, engine, fumes, and extreme noise levels if out on the bus lot.
May be required to lift. Lift overhead or push 15 lbs.
Requires ability to hear a telephone and directions given and visually perform essential functions for satisfactory job performance.
Should be able to view a computer monitor for extended periods of time.
Requires flexibility of fingers for data entry.
Miscellaneous:
Must be willing to work departmental shifts in an operation from 7:30AM - 4:30PM, 7 days a week, including holidays. We thank all applicants for their interest; however, only those under consideration will be contacted.
The above description is intended to describe the general content, identify the essential functions, and set
forth the requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
MTM IS AN EQUAL OPPORTUNITY M/F/D/V EMPLOYER AND PROMOTES A DRUG-FREE WORKPLACE.
$17.4 hourly Auto-Apply 6d ago
Custom Cabinet Sales Rep.
Kitchen Refresh
Customer service advisor job in Memphis, TN
We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Memphis area.
Job Requirements:
Conduct prompt and professional communication with leads and clients
Perform in-home, design studio, and virtual consultations
Deliver estimate at time of consultation using Quickbooks
Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation
Identify and create working relationships with a finish carpenter and painter
Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work
Coordinate with painter for painting of only the cabinet boxes
Follow proven marketing, sales, and installation processes
Must have a valid driver's license
Must be able to communicate effectively in English
As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities.
Full-time
$150.00 per hour
Monday to Friday
Driver's License (Required)
$31k-43k yearly est. 60d+ ago
Customer Sales and Service Representative
Charles Skipper-Farmers Insurance Agency
Customer service advisor job in Memphis, TN
Job Description
A Farmers Insurance Customer Sales and Service Representative provides customer support by answering inquiries, resolving issues, and managing accounts, while also generating sales by providing quotes, cross-selling products, and asking for referrals. Key responsibilities include handling a variety of customer interactions via phone and email, documenting records, maintaining product knowledge, and meeting sales goals.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Dental Insurance
Vision Insurance
Life Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Responsibilities
Meet new business production goals and objectives as established.
Develop insurance quotes, make sales presentations, and close sales.
Develop ongoing networking relationships with Real Estate Agents, Mortgage Lenders, Title Companies, Auto Dealers, etc.
Process customer policy change requests.
Secure all Trailing Documents from customers.
Complete Evidence of Insurance requests.
Develop new Financial Services opportunities.
Take premium payments from customers.
Thoroughly understand and follow all underwriting, rating and compliance requirements.
Maintain knowledge of new products and services.
Prospecting and generating new business through leads & referral sources.
Provide exceptional customerservice and support.
Develop and maintain client relationships.
Requirements
Possess an upbeat, positive and enthusiastic attitude.
Be a great self-starter with a sense of urgency.
Proficiency to multi-task, follow-thru and follow-up.
Exceptional Business Writing and Editing Skills.
Problem-Solving Capabilities.
Works well with other employees and is a team player with a positive attitude.
A Property & Casualty insurance license is required.
A Life & Health Insurance license is required.
Strong work ethic and leadership skills.
$31k-43k yearly est. 29d ago
Customer Service Associate
Variety Stores LLC
Customer service advisor job in Memphis, TN
Job Description
Provides courteous customerservice and maintain merchandise displays to enhance overall customer satisfaction, sales, profitability, and store standards. In applicable instances, unloads trucks, processes freight, stocks counters, and performs any other function needed to maintain the salesfloor.
Job Scope
This position has no direct supervisory or budgetary accountability.
Essential Functions
1) Provide positive customerservice by treating customers in a courteous and knowledgeable manner in order to maximize customer satisfaction and sales.
2) Price, stock and maintain merchandise in a neat and orderly manner.
3) Process sales transactions in an accurate, efficient, and friendly manner.
4) Adhere to assigned work schedule in order to provide predictability in workload scheduling.
5) Follow all Company policies and procedures in order to maximize customerservice, sales, and store profitability.
6) In applicable instances, unloads trucks, processes freight, stocks counters, and any other function needed to maintain salesfloor.
Ancillary Functions
Provide support to store management as requested.
Qualifications and Skills Required
Fundamental reading and math skills
Ability to effectively communicate in English
Working Conditions
Retail store environment where extended periods of standing are required
Retail store stockroom environment subject to fluctuations in temperature
Frequent lifting and maneuvering of merchandise and displays
Exposure to dust and extreme temperatures while unloading trailers
Scheduled work hours may vary, to include evenings and weekends
Occasional use of ladders required
$23k-31k yearly est. 10d ago
E-Commerce Customer Service Coordinator Wednesday -Saturday 12pm-1030pm
Description Autozone
Customer service advisor job in Memphis, TN
The CustomerService Coordinator supports inbound customer requests via phone and email, resolves order issues, provides product assistance, and helps with warehouse fulfillment when needed. This position requires multitasking, professionalism, and strong communication skills in a warehouse and e-commerce setting.
Required:Focused on customer-first problem-solving. Experience using a time management system to track calls and availability.Ability to lift up to 50 lbs. and stand for extended periods. Able to stand and walk during a training period of around 6 weeks, depending on your progress.Proficient in Microsoft Word and Excel.Email etiquette, including proper grammar.Effective professional communications. Preferred:Comfort working in a warehouse and a customer-facing role.Multitasking skills to include dual monitor functions Experience in e-commerce or warehouse operations. Familiarity with order management and CRM tools.
Respond to inbound calls and emails from customers, AutoZone representatives, and vendors for order tracking and product support.
Able to document and resolve customer concerns professionally and efficiently.
Assist in warehouse fulfillment and post-order activities.
Navigate multiple systems to provide timely, accurate service.
Use of multi-screen applications.
$23k-31k yearly est. Auto-Apply 6d ago
Coordinator-Customer Service
Baptist Anderson and Meridian
Customer service advisor job in Memphis, TN
Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures. Maintains accurate and timely billing information, processes appointments, and daily reconciles charge and payment entries and bank deposit. Incumbents are subject to overtime and callback as required. Performs other duties as assigned.
Responsibilities
Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes.
Performs daily and monthly close out procedures for internal controls and cash balancing.
Maintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information.
Promotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal communication.
Possesses comprehensive knowledge of corporate policies and procedures as they relate to clinic operations.
Answers telephones, takes and directs messages on a timely basis according to the direction and location appropriate to maintain continuous work flow.
Maintains an organized and efficient work environment by keeping files and records neat and orderly to promote a smooth work flow and to ensure confidentiality.
Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate.
Carries out all other duties assigned by the Clinic Manager in a timely manner.
Completes assigned goals.
Specifications
Experience
Minimum Required
Preferred/Desired
One year's current experience with insurance billing and/or medical collection and medical terminology.
Education
Minimum Required
Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties.
Preferred/Desired
Collegiate or medical trade completion. Associates Degree
Training
Minimum Required
Preferred/Desired
Special Skills
Minimum Required
Type 30 wpm, 10 key experience, Excellent customer relations skills. Basic knowledge of Windows applications. Current knowledge of medical terminology.
Preferred/Desired
Proficient with 10-key.
Licensure
None
Minimum Required
Preferred/Desired
How much does a customer service advisor earn in Memphis, TN?
The average customer service advisor in Memphis, TN earns between $23,000 and $37,000 annually. This compares to the national average customer service advisor range of $26,000 to $39,000.
Average customer service advisor salary in Memphis, TN
$29,000
What are the biggest employers of Customer Service Advisors in Memphis, TN?
The biggest employers of Customer Service Advisors in Memphis, TN are: