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Customer Account Representative Manufacturing
Arcmed
Customer service advisor job in Danbury, CT
***Must have Manufacturing Experience***
The Customer Account Representative maintains quality relationships, services the needs of customers and troubleshoots order progress and any issues that may arise in the plant while maximizing sales potential. The Customer Account Representative will function as a liaison between internal teams and the customer to facilitate information gathering and coordinating cross functional meetings to resolve any emerging problems that our customer accounts may face with accuracy and efficiency.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The Customer Account Representative (CAR) at Arcmed Group is responsible for understanding customer needs, communicating them effectively to production, and completing the communication loop back to customers. This includes but is not limited to managing incoming orders, answering questions, and solving problems for customers and prospects.
Entering orders and confirming changes in Arcmed's ERP system. Sending confirmations to customers promptly.
Working with production supervisors, procurement, and planning to solve problems and meet customer needs. Occasionally, this means going onto the production floor to get to the root cause of issues and designing creative solutions.
As part of an account team, the CAR works with Applications Engineers, Key Accounts Executives, and Distribution Sales Manager to achieve company sales goals by account.
Performing tasks and duties in support of CustomerService as required by Customer Experience Manager, the VP of Sales & Marketing, or other managers
EDUCATIONAL REQUIREMENTS, QUALIFICIATIONS, and TRAININGS
At least 3-5 years' customerservice experience in a manufacturing company.
Bachelor's Degree or equivalent desired.
Strong attention to detail and organization skills required.
Demonstrate ability to interact and cooperate with all company employees, and customers maintain professional relationships that meet company core values.
Build trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, collaborate with others, solve problems creatively and demonstrate high integrity.
Take a hands-on approach to finding solutions to problems.
Excellent ability to communicate orally and in writing in English.
Well-developed literacy, numeracy, and computer skills with a technical aptitude.
Ability to work in a fast-paced environment where employees strive to meet challenging customer expectations.
COMPUTER AND SOFTWARE REQUIREMENTS
Experience with Epicor ERP is a plus.
Microsoft: Office 365; SharePoint; Teams; and OneNote preferred.
Ability to operate media equipment such as tablets, smartphones, and other electronic equipment.
Ability to work with general office equipment.
Ability to work with and understand databases is necessary and the ability to learn technical skills.
PHYSICAL REQUIREMENTS & WORK ENVIRONMENT
Shall have adequate vision, reading, writing, and documentation skills, and hearing to perform the essential functions of the job.
Must have enough endurance to perform tasks over extended periods of time.
Will be engaged in speaking, sitting, walking, driving, listening, and in communicating both orally and in writing while performing his or her duties.
Must be able to listen and respond to questions and instructions.
Arcmed is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
The qualifications, physical demands, and work environment described herein are representative of those an employee will encounter and must meet to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
This document does not create an employment contract, implied or otherwise, other than an "at will" relationship
.
The above noted job description is not intended to describe, in detail, the variety of tasks that may be assigned but rather to give the incumbent a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change, so, too, may the essential functions of this position.
$33k-44k yearly est. 2d ago
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Client Services Associate
Radium Search
Customer service advisor job in Hauppauge, NY
Relationship Manager
Wealth Management | On-Site | Hauppauge, NY
Our client is a highly respected, fast-growing wealth management firm with a strong reputation for delivering exceptional client service and meaningful financial outcomes. They are seeking a Relationship Manager to play a mission-critical role supporting advisors and ensuring a first-class client experience at every touchpoint.
This opportunity is ideal for a Relationship Manager who thrives in a high-performance, service-first environment, enjoys positive and purposeful client conversations, and wants to grow within a modern, people-centric RIA.
This is a full-time, on-site W-2 position based in Hauppauge, NY.
Role Overview
The Relationship Manager serves as the operational backbone of the advisory team, supporting advisors by executing with precision, coordinating client deliverables, and ensuring all client interactions are handled with professionalism, warmth, and urgency.
This is a client-facing role that plays a critical part in both the firm's service model and its ongoing growth objectives. You will work closely with advisors, operations, custodians, and external professionals to service existing client relationships and support the onboarding of new clients.
Key Responsibilities
Deliver white-glove service to clients with speed, accuracy, and professionalism
Prepare for client meetings and proposals with exceptional attention to detail
Draft and manage client communications via email, phone, and written correspondence
Participate in client meetings, document notes (with AI support), and manage follow-ups
Gather and organize information to support comprehensive financial planning
Prepare, process, and track all custodial paperwork (new accounts, asset movement, money requests, transfers, etc.)
Maintain meticulous CRM documentation of all client communications, tasks, and appointments
Assist with account maintenance, asset allocations, and quarterly reporting
Serve as the first line of response for client inquiries across email and phone
Build and deepen client relationships with empathy, connection, and professionalism
Partner with operations to proactively resolve custodial issues and escalate when appropriate
Adhere to all firm and industry supervisory and compliance requirements
Participate in firm meetings, training, client events, and continuing education
Support additional service-related responsibilities as required
Candidate Profile
Service-oriented with a genuine interest in caring for clients
Exceptionally organized, dependable, and detail-oriented
Calm, professional, and effective in a fast-paced environment
Process-driven with strong ownership and accountability
Excellent time management and multitasking capabilities
Comfortable using CRM and workflow tools (Salesforce preferred)
Experience with financial services technology including MoneyGuidePro, Holistiplan, DocuSign, and Zocks
3-5 years of experience in financial services (RIA experience strongly preferred)
Strong working knowledge of Schwab custodial operations
Open to learning and adopting new technology as systems evolve
Licensing & Education
Series 65 required
Bachelor's degree strongly preferred
CFP certification or desire to pursue
Strong understanding of client confidentiality and discretion
Clean U-4 and U-5 history
Reporting & Collaboration
Reports to: Lead Advisor
Functional Area: Client Success / Operations
Works closely with: Advisors, Operations, Administrative Support, Corporate RIA partners, Custodians, and Service Providers
Compensation & Benefits
Base Salary: $70,000 - $90,000
Bonus: Performance-based, tied to individual and firm objectives
Employment Type: Full-time W-2
Benefits: Medical, dental, vision, 401(k) with match, PTO, and firmwide benefits
Career Development: Clear progression and professional growth opportunities
$70k-90k yearly 3d ago
Customer Service Representative
Amphenol RF
Customer service advisor job in Danbury, CT
JOIN OUR TEAM @ AMPHENOL RF, the world's largest manufacturer of coaxial interconnect products for radio frequency, microwave, and data transmission applications, and a proven leader in enabling next gen technology! Our global team of experienced engineers develops innovative solutions utilizing the most advanced manufacturing technology available, and we specialize in creating custom solutions that meet customer-specific design requirements. With consistent year over year growth, innovative technology, and a team that breeds success, we are always seeking top-tier, high-performing talent to join us! We are headquartered in Danbury, Connecticut, and a division of Amphenol Corporation (NYSE ticker: APH), an industry leader for more than fifty years.
At Amphenol RF, you can expect a competitive salary and comprehensive benefits (medical, dental, vision, matching 401K, FSA, employer-paid life insurance), a favorable work/life balance, a generous PTO allowance and paid holidays, an engaging and collaborative work environment, numerous opportunities for career growth, and an entrepreneurial focus that encourages employees to chart their own paths.
The CustomerService Representative effectively interacts with internal and external customers providing and processing information in response to inquiries, concerns and requests about company products and services. The CustomerService Representative contributes and supports the company growth initiatives and overall customer satisfaction metrics.
DUTIES AND RESPONSIBILITIES
Respond promptly, to Distributors, OEMs, and Field Sales inquiries regarding pricing, delivery, and order status, providing limited technical assistance as needed; collaborate with production, logistics, and inventory teams to ensure orders align with manufacturing schedules and capacity.
Review all incoming orders for accuracy. Notify customer of discrepancies in writing prior to acknowledging Amphenol T&C's.
Maintain and update customer master data, pricing, and delivery terms in ERP systems.
Communicate proactively with customers regarding order status, delays, changes, and delivery schedules. Follow-up to ensure closure and satisfaction.
Handle customer complaints and process returns and credits in a timely manner.
Process and manage customer orders via EDI or manual entry, ensuring accuracy and timely fulfillment.
Oversee the management and maintenance of multiple customer-specific web portals for order entry, status checks, compliance reporting and invoice submission.
Provide backup within the CustomerService team as required.
Build sustainable relationships of trust through open and interactive communication.
Adhere to company procedures, guidelines and policies.
Any other Ad hoc duties as assigned by CustomerService Manager.
EDUCATION/EXPERIENCE REQUIREMENTS
Associate's degree preferred, with 2-4 years of related experience-ideally in a manufacturing or high-tech environment.
Strong computer skills required, including proficiency in Windows, Microsoft Office (Excel, Word, Outlook), and web-based applications.
Excellent communication skills with the ability to work independently and manage multiple priorities in a fast-paced environment.
Hands-on experience with EDI transaction sets preferred.
Strong analytical and problem-solving abilities, with a proactive approach to improving processes and identifying better solutions.
Positive attitude, reliable, highly organized and a strong attention to detail required.
Other requirements as necessary.
Amphenol RF is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.
$30k-38k yearly est. 1d ago
Industrial Customer Service Supervisor
Xecutive Recruitment Inc.
Customer service advisor job in Stamford, CT
This leadership role oversees a frontline customer support team responsible for managing inbound customer interactions, order processing, and service-related requests. The CustomerService Team Lead ensures consistent service quality, operational discipline, and team performance while partnering closely with internal departments to support revenue, fulfillment, and customer retention objectives.
The position blends people leadership, operational oversight, and customer advocacy in a fast-moving, metrics-driven environment.
Core Duties
Lead daily workflow and activity management for a team of customer-facing representatives.
Coach, develop, and hold team members accountable to service expectations, quality standards, and response-time goals.
Oversee incoming communication channels, ensuring prompt and professional handling of customer inquiries and requests.
Maintain accurate records of customer interactions, transactions, and follow-ups within internal systems.
Coordinate with cross-functional partners to ensure smooth execution of orders, timely quotations, and issue resolution.
Review performance data and service metrics to identify trends, gaps, and improvement opportunities.
Address escalated customer concerns and support resolution efforts to maintain strong client relationships.
Facilitate onboarding and ongoing training for new and existing team members.
Identify and implement process enhancements that improve efficiency and customer experience.
Ensure adherence to all workplace safety standards and operational policies.
Support sales-related administrative activities, including order entry and quote support.
Manage corrective actions related to customer feedback or service discrepancies.
Perform additional responsibilities as assigned.
Leadership & Professional Competencies
Strong ability to lead, motivate, and influence teams toward measurable results.
Customer-focused mindset with sound judgment in problem-solving and decision-making.
Ability to balance independent decision-making with collaboration across departments.
Effective communicator with a professional, confident presence in written and verbal interactions.
Comfortable managing priorities in a high-volume, deadline-driven environment.
Demonstrated capability to navigate challenging customer situations calmly and professionally.
Technical curiosity and aptitude to understand product specifications, documentation, and usage.
Proven experience managing people and driving accountability.
Required Background
Several years of experience in a customer-facing support or service role within a business-to-business setting.
Prior experience in a supervisory, lead, or team management capacity.
Hands-on experience working with customer management and enterprise systems.
Track record of managing multiple priorities in fast-paced operational environments.
Proficiency with common business software tools.
Flexibility to support varying schedules and operational needs.
Dependable transportation.
Preferred Experience
Exposure to operational, manufacturing, or distribution-based environments.
$38k-57k yearly est. 1d ago
Customer Service Professional
Keter Environmental Services LLC 4.0
Customer service advisor job in Stamford, CT
About Us
Over the past 25 years, Waste Harmonics Keter has been at the forefront of the waste and recycling industry, delivering innovative, data-driven solutions. We help companies right-size their waste operations and get out of the waste business with industry-leading expertise, state-of-the-art waste technologies, and industry-leading customerservice. Visit Waste Harmonics Keter for more information.
Job Purpose
As a CustomerService Professional (CSP), you are a key representative of Waste Harmonic Keter's commitment to customer satisfaction and operational excellence. You will ensure a seamless, solutions-oriented experience for clients across diverse industries by efficiently resolving inquiries, addressing service needs, and maintaining high customer satisfaction. This role demands professionalism, accuracy, and collaboration, while upholding the company's values and consistently enhancing the customer experience.
Duties and Responsibilities
People
Self-Development - Invests in ongoing professional development through continuous learnings, feedback integration, goal setting, and cross-training.
Team Collaboration Enhances team performance by fostering knowledge sharing, open communication and mutual support.
Operations
Performance Metrics - Consistently meets or exceeds key performance indicators (KPIs), including resolution times, response rates, and customer satisfaction scores.
Data Management - Ensures integrity and accuracy in CRM documentation, supporting informed decision-making and efficient operations.
Process Adherence - Rigorously follows standardized workflows, scripts, and SOPs to maintain regulatory compliance and service consistency.
Stakeholder Management
Collaboration - Collaborates across teams and functions to resolve issues and elevate customer experience through shared expertise.
Customer Engagement - Cultivates trust-based relationships by understanding customer needs and delivering tailored, value-driven solutions.
Strategy
Continuous Improvement - Analyzes customer feedback and service data to identify recurring issues, enabling proactive improvements and service innovation.
Customer-Centric Focus - Delivers high-quality service aligned with company goals to enhance customer satisfaction, retention, and long-term loyalty.
Performs other duties as assigned.
Qualifications
Education & Experience:
High school diploma or GED required
Associate's or Bachelor's degree in Business, Communications, or a related field preferred
Familiarity with customerservice principles, including active listening and empathy.
Experience using phones, email or live chat to communicate with customers.
Understanding of the company's products, services, and policies to provide accurate information.
Ability to handle customer inquiries, complaints and services.
Basic troubleshooting and problem-solving techniques.
Strong written and verbal communication skills.
Knowledge & Skills:
Previous experience in customer-facing roles such as retail, hospitality, or call centers.
Ability to handle customer inquiries professionally and resolve issues effectively.
Ability to meet or exceed performance goals in a customerservice setting.
Strong communication skills with a focus on clarity and professionalism.
Awareness of performance metrics such as response time, first-call resolution, and customer satisfaction.
Work Conditions/Physical Requirements
Office environment. Noise level is moderate.
Work is primarily performed at a desk using a computer and other standard office equipment
Occasional walking to meetings or shared office equipment may be required.
Ability to work after normal business hours as needed.
Waste Harmonics Keter Comprehensive Benefits Package
Competitive Compensation
Annual Bonus Plan at Every Level
Continuous Learning and Development Opportunities
401(k) Retirement Savings with Company Match; Immediate Vesting
Medical & Dental Insurance
Vision Insurance (Company Paid)
Life Insurance (Company Paid)
Short-term & Long-term Disability (Company paid)
Employee Assistance Program
Flexible Spending Accounts/Health Savings Accounts
Paid Time Off (PTO), Including birthday off, community volunteer hours and a Friday off in the summer
7 Paid Holidays
At Waste Harmonics Keter , we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome candidates from all backgrounds to apply.
$31k-45k yearly est. Auto-Apply 60d+ ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Customer service advisor job in Bridgeport, CT
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated CustomerServiceAdvisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a CustomerServiceAdvisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customerservice standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$28k-34k yearly est. 2d ago
Mobile Service Dispatcher
King O'Rourke Auto Group
Customer service advisor job in Smithtown, NY
Job Description
King O'Rourke Cadillac, Buick, GMC located on Rte. 347 Smithtown, NY is seeking to hire a Mobile Service Dispatcher for our NEW Mobile Service+ Department. You will be able to help pioneer this new department in a very successful facility with brand-new Mobile Service & Roadside Vehicles including Towing Dispatch. King O'Rourke has 2 flat-bed tow trucks with 4-5 endorsed tow truck drivers. $1 million investment being made.
GM Experience preferred. Full-time position available in our Award-Winning Service Department.
This is a rare opening to work at Long Island's Largest Cadillac, Buick, GMC Dealership. We have a high-volume family-owned shop with over 40 years in the business & offer the BEST PAY PLAN ON LONG ISLAND!
WE BELIEVE OUR EMPLOYEES ARE OUR GREATEST ASSET - As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training but also rewarding outstanding effort and results through bonus and commission programs.
Responsibilities:
Communicate and dispatch to Mobile Service Technicians and/or Tow Truck Technicians
Assure complete utilization of the Mobile Service, Roadside & Tow Truck vehicles
Prioritize job assignments to maximize efficiency
Communicating with Customers & obtaining vehicle information
Clearly document all vehicle concerns
Determine and recommend maintenance based on age, mileage and history of vehicle
Monitor the progress of each vehicle throughout the day
Update customers on status of vehicle
Verify that the final invoice reconciles with the work performed on the repair order
Communicate all completed work and any charges to customers
Requirements:
Previous dealership experience
Knowledge of automobiles
Exceptional customer satisfaction
Motivating and energetic personality
Be organized and the ability to multi-task
Computer skills
Ability to learn new technology and repair and service procedures and specifications
Ability to work in a fast-paced environment
Positive, friendly attitude
Reynolds & Reynolds/Ignite experience preferred, but not mandatory
Benefits:
Top Pay Offered
Full medical benefits including dental
Aggressive incentive plan
401k plan with matched dollars
Paid time-off, paid holidays, paid vacation
Monthly, quarterly, year-end bonuses available
Company discounts & more!
We've been taking all necessary steps to invest back into our employees and dealership so that we are completely prepared for Mobile Service, ICE & EV leadership. We plan to continue to grow the capabilities of our facility and our team and adapt to the ever-changing landscape of the automotive industry. King O'Rourke will always stay on the cutting edge of automotive innovations, and the absolute best in service for our customers.
We offer you a professional working environment with continuous training and performance excellence as a team member for one of the most successful auto groups on Long Island.
View our Careers Page here to see what it's like to work at King O'Rourke Auto Group!
Pay: $80,000+ per year
For further information on this rare opportunity, please call (GM) Jim Pflumm @ ************** ext. 121 or to apply online please attach your resume below.
$80k yearly 2d ago
Customer Service Advisor
Summit Wash Holdings
Customer service advisor job in Bedford Hills, NY
Benefits, and Perks- Commissions are paid every pay period- Medical, Dental, and Vision Insurance- Flexible scheduling- Paid Time Off (PTO)- Career Growth based on Performance and not Seniority - 75% of employees were promoted within Summit Wash Holdings- Referral Bonus up to $800.00 per qualified hire, dependent on position- Free Car Wash Membership
Who are we?
Summit Wash Holdings is a premier group of car wash brands growing throughout the Northeast, Midwest, and Southeast regions. At Summit Wash Holdings, all teammates produce speedy service in a fun and mutually respectful manner with gold-standard integrity, quality, and hospitality, all while maintaining a work-life balance. Our Mission is to provide a fast, quality car wash with friendly-spirited engagement and integrity.
What do we want?
We seek high-energy personalities that thrive in a fast-paced environment to provide a welcoming atmosphere for our Unlimited Wash Pass Members and a memorable first impression on our new car wash guests. A successful candidate would love working outdoors in all conditions and will be excited to roll up their sleeves to get the job done! You must be highly motivated and have an outgoing, friendly personality. All we ask is for you to share our passion for washing cars, creating memorable moments, and our obsession with exceptional guest service!
Location: Russell Speeders Car Wash527 N Bedford Rd, Bedford Hills, NY 10507General Requirements
Authorized to work in the U.S.
40 Hour Work Week (Including Evenings and Weekends)
Basic Computer Skills
Highly developed communication skills - bilingual a plus!
Carwash experience to understand industry-specific challenges and opportunities preferred
8th Grade Proficiency or Above
Physical Requirements
Able to lift at least 50lbs.
Ability to be on your feet for at least 8 hours at a time.
Mobility to work in areas that require kneeling, crouching, or crawling.
Capable of working in both extreme weather elements - hot and cold
Responsibilities
Consistently meets sales and quality metrics
A keen eye for detail
Answer questions regarding car wash services and plans
Process payment transactions
Maintain a safe and clean work area; keep alert for potential hazards
Other duties as assigned
Company Core Values
S.E.L.F.Safety in Every Action: We prioritize the safety of our teammates and customers by embedding it in our culture and operations.Execution: With a focus on creating exceptional car wash experiences, we are committed to operational excellence in every aspect.Leadership: We believe in mentoring and empowering our teams to lead with integrity and achieve their best.Fun: A positive, spirited atmosphere is key to our success, making work enjoyable and fulfilling.
At Summit Wash Holdings, success starts with the S.E.L.F., ensuring our teams feel supported, valued, and empowered to grow. We foster a culture of mutual respect, collaboration, and work-life balance while delivering on our promise to customers. Join us as we redefine the car wash industry through passion, integrity, and innovation!
Summit Wash Holdings brands consist of Waters Car Wash, Russell Speeders Car Wash, Speeders Car Wash, and Fred's Car Wash.
$29k-37k yearly est. Auto-Apply 60d+ ago
Airport Customer Service Agent
GAT 3.8
Customer service advisor job in Ronkonkoma, NY
As a customerservice agent you are the first impression of a passengers airport experience. CustomerService positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee.
Responsibilities:
Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person.
Must be able to announce both incoming and outbound flights.
Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures.
Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts.
Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors.
Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information.
Able to stand and work in one location for up to four hours at a time.
You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport.
Work independently without direct supervision.
Requirements:
Must be at least 18 years of age
Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail.
Ability to read, speak, and understand the English language.
Ability to stand for long periods of time
Must possess good communication skills and a friendly, outgoing personality in person and via telephone.
Possess entry-level computer skills
Occasionally lift bags or items weighing between 50 and 70 pounds
Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
Must be able to work nights, weekends, and holidays
$30k-37k yearly est. 9d ago
Executive Home Care OVERNIGHT AND WEEKEND CAREGIVERS
Executive Home Care
Customer service advisor job in Wallingford, CT
Benefits:
401(k)
Paid time off
Training & development
WE OFFER
Competitive Compensation: $16.35-$17.00 based on experience.
Flexible Scheduling: Agency requires four-twelve hour commitments .
Comprehensive Health Benefits: Access health insurance options.
Continuous Development: Engage in ongoing training and professional growth..
Supportive Work Environment: Thrive in a collaborative workplace.
Referral Incentives: Benefit from referral bonuses.
Consistent Assignments: Build enduring client relationships through ongoing shifts.
Meaningful Impact: Make a significant difference in the lives of individuals coping with medical conditions and age-related challenges.
QUALIFICATIONS:
High School diploma or equivalent is preferred.
Car preferred.
Companions do not require licensing
Graduated from an accredited Certified Nurses Aide program preferred
Active CNA/HHA license preferred
Adequate health status to perform described duties.
Ability to safely handle body fluids and hazardous waste products.
Must have the ability to effectively communicate with patients and staff.
Must meet personnel qualifications.
RESPONSIBILITIES AND DUTIES:
Provides direct and indirect personal care to the patient in the home setting.
Utilizes safety measures in the provision of care.
Maintains effective communication with supervisor regarding patient's condition.
Follows written assignment to deliver patient services developed by an appropriate health care professional.
Documents and submits accurate accounts of services provided.
Observes the patient for changes in condition and behavior and report to the supervisor.
Submits required documentation in a timely manner.
Adheres to the role of the Certified Nurses Aide in the home setting as defined in state regulation.
The CNA shall not change sterile dressings, irrigate body cavities such as giving an enema, irrigate a colostomy or wound, perform gastric irrigation or enteral feeding, catheterize a patient, administer medication, apply heat by any method, care for a tracheostomy tube, nor provide any personal health service which has not been included in the plan of care. Compensation: $16.35 - $18.00 per hour
Since 2004, Executive Home Care has been a critical resource for families looking for in-home care for their loved ones.
Executive Home Care provides outstanding training and benefits for the caregivers we place. The professional development of our staff is important to our clients; they want to know that their caregiver is skilled, knowledgeable, and experienced in the field.
Additionally, our caregivers enjoy attractive benefits in addition to the features of the job that make it inherently rewarding. When you put the two together, you get a winning combination that makes for a great job with incredible long-term potential.
Executive Home Care is currently hiring dedicated, compassionate people who enjoy helping others. As a professional caregiver, you will provide direct care to seniors who need a little help with everyday living.Experience in healthcare is not necessary, and all training is provided.
Explore Opportunities Near You
If you are looking for a career in a fast-growing industry and you want to improve the lives of people in your community, then we want to hear from you.
$16.4-17 hourly Auto-Apply 60d+ ago
Automotive Service Dispatcher
Westbrook Honda
Customer service advisor job in New Haven, CT
Automotive Service Dispatch Westbrook, CT
Westbrook Honda, Proud member of the Lorensen Auto Group, is growing and we need to add an experienced Service Dispatcher. We are a 7 time Presidents Award winner highly focused on a World Class customer experience. Customer satisfaction starts with employee satisfaction. We work as a tight knit team, and the right candidate will be a consummate team player.
The Service Dispatcher is responsible for coordinating and scheduling service work to ensure efficient workflow and timely completion of repairs. This role requires strong organizational skills, the ability to manage multiple priorities, and a proactive approach to planning. Experience in process improvement, operations, or manufacturing environments is a plus, as these skills can help maintain a smooth and methodical operation. Key Responsibilities:
Schedule and Dispatch Work: Assign repair orders to technicians based on skill level, availability, and job complexity
Workflow Management: Monitor progress of vehicles through the service process, ensuring jobs stay on track and deadlines are met
Proactive Planning: Anticipate bottlenecks and adjust schedules to maintain efficiency, especially for larger, more complex jobs
Communication: Serve as the primary point of contact between serviceadvisors and technicians to ensure clarity and minimize delays
Process Awareness: Apply organizational and planning skills to streamline operations and improve turnaround times
Documentation: Maintain accurate records of work assignments, job status, and completion times
Customer Focus: Support the service team in delivering timely and high-quality service to customers
Qualifications:
Strong organizational and time-management skills
Ability to balance multiple tasks and priorities in a fast-paced environment
Excellent communication and problem-solving skills
Proficiency with scheduling tools and basic computer applications
High attention to detail and methodical approach to planning
Ideal Candidate Profile:
Highly organized and proactive.
Comfortable working in a dynamic environment with frequent changes
CDK experience
Strong interpersonal skills to coordinate between multiple departments
Benefits:
401(k)
Excellent 401(k) match
Medical and Dental insurance
Disability insurance
Ongoing monthly training and reviews
Performance Incentives
Flexible schedule
Life insurance
Paid time off
Vision insurance
Free lunch on Saturdays
Closed Sunday's and all Major Holidays
Lorensen Auto Group is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at Lorensen Auto Group are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.
$35k-45k yearly est. Auto-Apply 15d ago
Scheduler/ Dispatcher for Pool Service
Tortorella Group
Customer service advisor job in Hampton Bays, NY
Scheduler/ Dispatcher We are seeking a highly organized and detail-oriented Scheduler/Dispatcher in the Hampton Bays area to join our high-end gunite pool service and maintenance company. The Scheduler will play a crucial role in coordinating the service and maintenance appointments for our prestigious clientele. The ideal candidate should possess excellent communication skills, be proficient in scheduling software, and have a deep understanding of pool maintenance procedures. This role requires the ability to manage schedules efficiently and ensure timely delivery of services.
Key Responsibilities:
Schedule Optimization
Develop, manage and allocate resources, equipment, and materials required for service, maintenance and repair visits. Work closely with Warehouse for efficient scheduling
Continuously optimize schedules to minimize travel time and maximize technician productivity and bulk delivery routing
Monitor cross divisional schedule to ensure no interruption of service or “wasted trips”
Handle emergency service requests promptly and efficiently, reassigning technicians as needed.
Coordinate with field technicians, field leads and internal staff to assign service, maintenance, delivery, and repair visits based on location, expertise, and availability.
Documentation:
Ensure all work orders are completed fully, review for follow-up visits. Work closely with Service Field Leads
Create scheduling procedure utilizing all software platforms (IntelliShift, Poolbrain, BuilderTrend)
Maintain accurate client profiles in designated platforms/systems, including client information, service details such as gate codes, autofill location etc, and technician assignments.
Reporting
Generate reports schedules, technician performance, and service/ repair completion rates across divisions.
Generate weekly overtime reports with detailed summary report
Required Qualifications and Skills:
High School Graduate or General Education Degree (GED).
REQUIRED: 2-3 years' related experience.
Previous experience in the luxury pool industry.
Location:
Hampton Bays, Long Island
Compensation and Benefits:
Pay Rate: $24.00 up to $29.00 per hour. In accordance with New York's Pay Transparency Law,
we are committed to providing clear and accessible information about the compensation for this role. The
listed salary range reflects the base pay for this position. Actual compensation will be determined based
on relevant experience, education, and qualifications. Additional compensation may include bonuses or
equity, as applicable.
Comprehensive health insurance (medical, dental, vision).
401(k)
Paid Time Off (PTO) and holidays or Accrual based.
Professional development opportunities.
Full company-wide closure during the week of Christmas (Varies year to year).
Pay Rate: $24.00 up to $29.00 per hour with opportunity of OT.
Equal Employment Opportunity Statement:
Our company is an equal opportunity employer. We celebrate diversity and are committed to creating an
inclusive environment for all employees. All qualified applicants will receive consideration for employment without
regard to race, color, religions, gender, sexual orientation, national origin, disability status, or any other
characteristic protected by law.
Applicants should be US Citizens or have authorization to work in the United States / Los solicitantes deben ser ciudadanos estadounidenses o estar autorizados para trabajar en los Estados Unidos.
Tortorella is an Equal Opportunity Employer.
If you are unable to complete this application due to a disability, contact us to ask for an accommodation or alternative application process either through email at ************************* or by phone at ************.
$24-29 hourly Auto-Apply 60d+ ago
Scheduler/ Dispatcher for Pool Service
Tortorella Swimming Pools
Customer service advisor job in Hampton Bays, NY
Position Overview: Scheduler/ Dispatcher We are seeking a highly organized and detail-oriented Scheduler/Dispatcher in the Hampton Bays area to join our high-end gunite pool service and maintenance company. The Scheduler will play a crucial role in coordinating the service and maintenance appointments for our prestigious clientele. The ideal candidate should possess excellent communication skills, be proficient in scheduling software, and have a deep understanding of pool maintenance procedures. This role requires the ability to manage schedules efficiently and ensure timely delivery of services. Key Responsibilities: * Schedule Optimization * Develop, manage and allocate resources, equipment, and materials required for service, maintenance and repair visits. Work closely with Warehouse for efficient scheduling * Continuously optimize schedules to minimize travel time and maximize technician productivity and bulk delivery routing * Monitor cross divisional schedule to ensure no interruption of service or "wasted trips" * Handle emergency service requests promptly and efficiently, reassigning technicians as needed. * Coordinate with field technicians, field leads and internal staff to assign service, maintenance, delivery, and repair visits based on location, expertise, and availability. * Documentation: * Ensure all work orders are completed fully, review for follow-up visits. Work closely with Service Field Leads * Create scheduling procedure utilizing all software platforms (IntelliShift, Poolbrain, BuilderTrend) * Maintain accurate client profiles in designated platforms/systems, including client information, service details such as gate codes, autofill location etc, and technician assignments. * Reporting * Generate reports schedules, technician performance, and service/ repair completion rates across divisions. * Generate weekly overtime reports with detailed summary report Required Qualifications and Skills: * High School Graduate or General Education Degree (GED). * REQUIRED: 2-3 years' related experience. *
Previous experience in the luxury pool industry. Location: * Hampton Bays, Long Island Compensation and Benefits: Pay Rate: $24.00 up to $29.00 per hour. In accordance with New York's Pay Transparency Law, we are committed to providing clear and accessible information about the compensation for this role. The listed salary range reflects the base pay for this position. Actual compensation will be determined based on relevant experience, education, and qualifications. Additional compensation may include bonuses or equity, as applicable. * Comprehensive health insurance (medical, dental, vision). * 401(k) * Paid Time Off (PTO) and holidays or Accrual based. * Professional development opportunities. * Full company-wide closure during the week of Christmas (Varies year to year). * Pay Rate: $24.00 up to $29.00 per hour with opportunity of OT. Equal Employment Opportunity Statement: Our company is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religions, gender, sexual orientation, national origin, disability status, or any other characteristic protected by law. Applicants should be US Citizens or have authorization to work in the United States / Los solicitantes deben ser ciudadanos estadounidenses o estar autorizados para trabajar en los Estados Unidos. Tortorella is an Equal Opportunity Employer. If you are unable to complete this application due to a disability, contact us to ask for an accommodation or alternative application process either through email at ************************* or by phone at ************.
$24-29 hourly 5d ago
Service Dispatcher
Respect Auto Group
Customer service advisor job in Islandia, NY
Job Title: Service Dispatcher
Plans, organizes, leads and controls the flow of service work through the service department in a professional, timely manner while ensuring quality repairs at a fair cost to the customer.
Essential Duties
Implements and maintains an effective dispatch system.
Schedules shop work to facilitate maximum productivity in accordance with dealership policy and the technician skill level required.
Prioritizes and controls all comebacks to ensure proper and prompt attention.
Ensures proper repair order documentation, i.e., complaint, cause and correction noted on every repair order with punch time for each operation.
Reviews job status frequently, logging status and reporting any change in time or cost estimates to the appropriate serviceadvisor and/or customer.
Maintains timely and professional contact with servicecustomers.
Maintains an organized and up-to-date repair log.
Prepares estimates when required.
Reviews hard copies of repair orders turned in by technicians to ensure that assigned work has been performed and the repair order has been completed properly.
Opens and closes repair orders.
Checks customer credit status.
Ensures that technicians follow warranty material disposition procedures.
Communicates job status with the next shift supervisor.
Schedules maintenance for service department vehicles and equipment.
Prepares a list of needed service department equipment, supplies and required repairs, and reviews with the service manager as needed.
Coordinates parts requirements with the parts department; contacts special-order parts customers immediately upon receipt of parts orders to schedule appointment.
Advises parts manager and service manager of repetitive shortage so that corrective action can be taken.
Maintains high customer satisfaction ratings.
Understands, keeps abreast of and complies with federal, state and local regulations, such as hazardous waste disposal, OSHA Right-to-Know etc.
Assists with safety, housekeeping and OSHA Right-to-Know policies and procedures throughout the service department.
Maintains a clean work area.
Maintains a professional appearance.
Other tasks as assigned.
Marginal Duties
[If applicable.]
Supervisory Responsibilities
[If applicable.]
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
Associate's degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Certificates, Licenses, Registrations
Valid Driver's License
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Title: Service Dispatcher
Department:
Reports To:
FLSA Status:
Prepared By:
Prepared Date:
Approved By:
Approved Date:
Revised Date:
$30k-40k yearly est. Auto-Apply 60d+ ago
Service Writer
Riverhead Building Supply 4.7
Customer service advisor job in Calverton, NY
Essential Duties and Responsibilities:
Maintain updated records of service/warranty practices for vendors
Qualification and processing of all warranty claims
Monitor vendor response to warranty claims and ensure necessary action is taken
Ensure proper company procedures are followed for all warranty claims
Maintain inventory on service related products
Notify company personnel of any changes in warranty/service procedures
Ensure proper compensation is paid from vendors for warranty work performed
Interpret inspections to determine parts and services required
Manage communication between customers and technicians, sales professionals, and installers.
Effectively use software to keep detailed notes.
Generate pricing quotes for repairs including time, cost, and labor estimates.
Present quotes to customers in a professional manner.
Follow up with customers to ensure satisfaction.
Other related duties as assigned.
Qualifications
Service Writer
To preform this job successfully:
High school diploma or general education degree (GED);
or one to three months related experience and/or training;
or equivalent combination of education and experience.
Proficient in software such as CRM and MS Office
PM18
Overview
Service Writer
We are a Large Corporate Industry Leader in Building Supplies Employing over 800 Friendly People on Long Island, Connecticut, Rhode Island and Massachusetts.
For compliance purposes for NYS transparency, the expected salary range is $22.00 - $25.00. Compensation will be based on experience and other factors permitted by law.
Service Writer - Responsible for reviewing, ordering, scheduling, writing, and communicating service requests from start to finish.
As a Service Writer at RBS, you will have:
Amazing people to work with that help you succeed.
Work/life balance with a culture of kindness and respect.
Company-hosted family events.
Rewarding careers with supportive management.
Participation in philanthropic activities in the community.
Professional Development | On-site & virtual training
Stability from our long history of success and growth.
Superior benefits including 401K, Med/Dent/Rx, LTD, Life, Ancillary benefits, Flex Spending, discounts & more
The opportunity to grow your career and move up the ladder!
Core Values
We are committed to a culture that reflects our values. All team members are expected to model these in every interaction:
Championing Customer Needs - Prioritize customer satisfaction and service excellence.
Acting with Honesty and Integrity - Do the right thing, always.
Following Policies and Procedures - Ensure compliance and consistency.
Working Safely - Promote a safe and healthy work environment.
Teamwork - Collaborate, support, and treat others with respect
Riverhead Building Supply is an Equal Opportunity Employer that respects the worth and dignity of all employees.
EOE, including but not limited to disability and veteran status.
📞 For more information, call: ************
Service Writer
Step 1 - Complete Application and upload Resume for General Consideration
Step 2 - Click here to complete the talent profile to ensure that you are matched with the appropriate jobs, locations, and talent pools (knowledge, skills, abilities), for current and future opportunities.
$22-25 hourly Auto-Apply 5d ago
Customer Service Dispatcher
Global Channel Management
Customer service advisor job in Hauppauge, NY
CustomerService Dispatcher 1-3 years experience
CustomerService Dispatcher requires:
Proficient with computers
Windows applications
Oracle experience a plus
Receive, enter, check Accounts Receivable and schedule customer phone requests for service in the system.
Take service calls, communicate
Take ownership of service calls from creation of service request through service completion, escalating issues to supervisors and technicians as needed.
Reassign work as needed, making judgments based on current workloads & priorities.
$30k-40k yearly est. 60d+ ago
Customer Service Professional
Keter Environmental Services LLC 4.0
Customer service advisor job in Stamford, CT
About Us
Over the past 25 years, Waste Harmonics Keter has been at the forefront of the waste and recycling industry, delivering innovative, data-driven solutions. We help companies right-size their waste operations and get out of the waste business with industry-leading expertise, state-of-the-art waste technologies, and industry-leading customerservice.
Visit Waste Harmonics Keter for more information.
Job Purpose
As a CustomerService Professional (CSP), you are a key representative of Waste Harmonic Keter's commitment to customer satisfaction and operational excellence. You will ensure a seamless, solutions-oriented experience for clients across diverse industries by efficiently resolving inquiries, addressing service needs, and maintaining high customer satisfaction. This role demands professionalism, accuracy, and collaboration, while upholding the company's values and consistently enhancing the customer experience.
Duties and Responsibilities
People
Self-Development - Invests in ongoing professional development through continuous learnings, feedback integration, goal setting, and cross-training.
Team Collaboration Enhances team performance by fostering knowledge sharing, open communication and mutual support.
Operations
Performance Metrics - Consistently meets or exceeds key performance indicators (KPIs), including resolution times, response rates, and customer satisfaction scores.
Data Management - Ensures integrity and accuracy in CRM documentation, supporting informed decision-making and efficient operations.
Process Adherence - Rigorously follows standardized workflows, scripts, and SOPs to maintain regulatory compliance and service consistency.
Stakeholder Management
Collaboration - Collaborates across teams and functions to resolve issues and elevate customer experience through shared expertise.
Customer Engagement - Cultivates trust-based relationships by understanding customer needs and delivering tailored, value-driven solutions.
Strategy
Continuous Improvement - Analyzes customer feedback and service data to identify recurring issues, enabling proactive improvements and service innovation.
Customer-Centric Focus - Delivers high-quality service aligned with company goals to enhance customer satisfaction, retention, and long-term loyalty.
Performs other duties as assigned.
Qualifications
Education & Experience:
High school diploma or GED required
Associate's or Bachelor's degree in Business, Communications, or a related field preferred
Familiarity with customerservice principles, including active listening and empathy.
Experience using phones, email or live chat to communicate with customers.
Understanding of the company's products, services, and policies to provide accurate information.
Ability to handle customer inquiries, complaints and services.
Basic troubleshooting and problem-solving techniques.
Strong written and verbal communication skills.
Knowledge & Skills:
Previous experience in customer-facing roles such as retail, hospitality, or call centers.
Ability to handle customer inquiries professionally and resolve issues effectively.
Ability to meet or exceed performance goals in a customerservice setting.
Strong communication skills with a focus on clarity and professionalism.
Awareness of performance metrics such as response time, first-call resolution, and customer satisfaction.
Work Conditions/Physical Requirements
Office environment. Noise level is moderate.
Work is primarily performed at a desk using a computer and other standard office equipment
Occasional walking to meetings or shared office equipment may be required.
Ability to work after normal business hours as needed.
Waste Harmonics Keter Comprehensive Benefits Package
Competitive Compensation
Annual Bonus Plan at Every Level
Continuous Learning and Development Opportunities
401(k) Retirement Savings with Company Match; Immediate Vesting
Medical & Dental Insurance
Vision Insurance (Company Paid)
Life Insurance (Company Paid)
Short-term & Long-term Disability (Company paid)
Employee Assistance Program
Flexible Spending Accounts/Health Savings Accounts
Paid Time Off (PTO), Including birthday off, community volunteer hours and a Friday off in the summer
7 Paid Holidays
At Waste Harmonics Keter, we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome candidates from all backgrounds to apply.
$31k-45k yearly est. Auto-Apply 60d+ ago
Automotive Assistant Service Dispatcher
King O'Rourke Auto Group
Customer service advisor job in Smithtown, NY
Job Description
King O'Rourke Cadillac, Buick, GMC located on Rte. 347 Smithtown, NY is seeking to hire an Assistant Service Dispatcher.
GM Experience preferred. Full-time position available in our Award-Winning Service Department.
This is a rare opening to work at Long Island's Largest Cadillac, Buick, GMC Dealership. We have a high-volume family-owned shop with over 40 years in the business & offer the BEST PAY PLAN ON LONG ISLAND!
WE BELIEVE OUR EMPLOYEES ARE OUR GREATEST ASSET - As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training but also rewarding outstanding effort and results through bonus and commission programs.
Responsibilities:
Assure complete utilization of workshop capacity
Must be organized and able to multi-task
Ability to prioritize job assignments to maximize efficiency
Determine daily shop capacity using all available time of productive personnel and control work distribution
Record all repair orders, determine time required to perform work and when work is to be started so that it is finished when promised
Assign each repair order to a qualified, productive employee and adjust distribution control according to assignment
Assure proper use of time clock by all productive employees and application of work orders
Monitor the progress of each vehicle throughout the day
Communicate with the Service Team to keep them informed at all times
Requirements:
Previous dealership experience
Knowledge of automobiles
Exceptional customer satisfaction
Motivating and energetic personality
Be organized and the ability to multi-task
Computer skills
Ability to learn new technology and repair and service procedures and specifications
Ability to work in a fast-paced environment
Positive, friendly attitude
Reynolds & Reynolds/Ignite experience preferred, but not mandatory
Benefits:
Top Pay Offered
Full medical benefits including dental
Aggressive incentive plan
401k plan with matched dollars
Paid time-off, paid holidays, paid vacation
Monthly, quarterly, year-end bonuses available
Company discounts & more!
We have a state of the art facility in which to work in, with a very supportive management staff, that is here to ensure your success! We plan to continue to grow the capabilities of our facility and our team and adapt to the ever-changing landscape of the automotive industry for ICE & EV vehicles. King O'Rourke will always stay on the cutting edge of automotive innovations, and the absolute best in service for our customers.
We offer you a professional working environment with continuous training and performance excellence as a team member for one of the most successful auto groups on Long Island.
View our Careers Page here to see what it's like to work at King O'Rourke Auto Group!
Pay: $80,000+ per year
For further information on this rare opportunity, please call (GM) Jim Pflumm (ext. 121) or Service & Parts Director Joel Flack (ext. 139) @ ************** or to apply online please attach your resume below.
$80k yearly 24d ago
Customer Service Advisor
Summit Wash Holdings
Customer service advisor job in Bedford Hills, NY
Job DescriptionBenefits, and Perks- Commissions are paid every pay period- Medical, Dental, and Vision Insurance- Flexible scheduling- Paid Time Off (PTO)- Career Growth based on Performance and not Seniority - 75% of employees were promoted within Summit Wash Holdings- Referral Bonus up to $800.00 per qualified hire, dependent on position- Free Car Wash Membership
Who are we?
Summit Wash Holdings is a premier group of car wash brands growing throughout the Northeast, Midwest, and Southeast regions. At Summit Wash Holdings, all teammates produce speedy service in a fun and mutually respectful manner with gold-standard integrity, quality, and hospitality, all while maintaining a work-life balance. Our Mission is to provide a fast, quality car wash with friendly-spirited engagement and integrity.
What do we want?
We seek high-energy personalities that thrive in a fast-paced environment to provide a welcoming atmosphere for our Unlimited Wash Pass Members and a memorable first impression on our new car wash guests. A successful candidate would love working outdoors in all conditions and will be excited to roll up their sleeves to get the job done! You must be highly motivated and have an outgoing, friendly personality. All we ask is for you to share our passion for washing cars, creating memorable moments, and our obsession with exceptional guest service!
Location: Russell Speeders Car Wash527 N Bedford Rd, Bedford Hills, NY 10507General Requirements
Authorized to work in the U.S.
40 Hour Work Week (Including Evenings and Weekends)
Basic Computer Skills
Highly developed communication skills - bilingual a plus!
Carwash experience to understand industry-specific challenges and opportunities preferred
8th Grade Proficiency or Above
Physical Requirements
Able to lift at least 50lbs.
Ability to be on your feet for at least 8 hours at a time.
Mobility to work in areas that require kneeling, crouching, or crawling.
Capable of working in both extreme weather elements - hot and cold
Responsibilities
Consistently meets sales and quality metrics
A keen eye for detail
Answer questions regarding car wash services and plans
Process payment transactions
Maintain a safe and clean work area; keep alert for potential hazards
Other duties as assigned
Hourly Rate + Unlimited CommissionCompany Core Values
S.E.L.F.Safety in Every Action: We prioritize the safety of our teammates and customers by embedding it in our culture and operations.Execution: With a focus on creating exceptional car wash experiences, we are committed to operational excellence in every aspect.Leadership: We believe in mentoring and empowering our teams to lead with integrity and achieve their best.Fun: A positive, spirited atmosphere is key to our success, making work enjoyable and fulfilling.
At Summit Wash Holdings, success starts with the S.E.L.F., ensuring our teams feel supported, valued, and empowered to grow. We foster a culture of mutual respect, collaboration, and work-life balance while delivering on our promise to customers. Join us as we redefine the car wash industry through passion, integrity, and innovation!
Summit Wash Holdings brands consist of Waters Car Wash, Russell Speeders Car Wash, Speeders Car Wash, and Fred's Car Wash.
$29k-37k yearly est. 6d ago
Collections/Customer Service Clerk
Riverhead Building Supply 4.7
Customer service advisor job in Calverton, NY
Review open accounts for collection efforts and make decisions on pending orders, suspending accounts and increasing credit line
Make outbound collection calls, emails or faxes
Mail/email or fax credit memos, invoices, statements and collection letters
Communicate with internal and external customers by telephone, mail, email and fax to investigate complaints, verify accuracy of charges, or to correct errors in accounts
Account reconciliation
Qualifications
Collections/CustomerService Clerk - Full Time Qualifications:
Effective decision making
Strong attention to detail
Highly self-motivated with excellent organizational and communication skills and phone etiquette.
Ability to work both independently and as a team player, record accurate and detailed notes
Assist with various A/R functions as needed including handling returned checks
Navigate through multiple software and proficient in Microsoft Office
Foster a professional rapport with customers
Previous collection experience preferred.
PM18
Overview
Collections/CustomerService Clerk
We are a Large Corporate Industry Leader in Building Supplies Employing over 800 Friendly People on Long Island, Connecticut, Rhode Island and Massachusetts.
For compliance purposes for NYS transparency, the expected salary range is $20.00 - $25.00 . Compensation will be based on experience and other factors permitted by law
Collections/CustomerService Clerk- Great opportunity to work for a growing company and build on your knowledge and skills to grow your career!
At RBS, you will have:
Amazing people to work with that help you succeed.
Work/life balance with a culture of kindness and respect.
Company-hosted family events.
Rewarding careers with supportive management.
Participation in philanthropic activities in the community.
Professional Development | On-site & virtual training
Stability from our long history of success and growth.
Superior benefits including 401K, Med/Dent/Rx, LTD, Life, Ancillary benefits, Flex Spending, discounts & more
The opportunity to grow your career and move up the ladder!
EOE Employer including disability and veterans.
For more info, please call ************.
Collections/CustomerService Clerk
Step 1 - Complete Application and upload Resume for General Consideration
Step 2 - Click here to complete the talent profile to ensure that you are matched with the appropriate jobs, locations, and talent pools (knowledge, skills, abilities), for current and future opportunities.
How much does a customer service advisor earn in Milford, CT?
The average customer service advisor in Milford, CT earns between $26,000 and $40,000 annually. This compares to the national average customer service advisor range of $26,000 to $39,000.
Average customer service advisor salary in Milford, CT
$32,000
What are the biggest employers of Customer Service Advisors in Milford, CT?
The biggest employers of Customer Service Advisors in Milford, CT are: