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Customer service advisor jobs in Milwaukee, WI - 1,101 jobs

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  • Customs Specialist

    ABB Group 4.6company rating

    Customer service advisor job in New Berlin, WI

    Classify products using HTS codes, ECCN, and ECN with precision for motors, drives, generators, and related Motion products. Develop and implement classification processes within global product groups. Prepare and submit import/export documentation i Customs, Specialist, Mechanical, Motors, Behavioral Health, Manufacturing, Healthcare
    $60k-77k yearly est. 5d ago
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  • Route Service Representative (4-Day Workweek)

    Cintas Corporation 4.4company rating

    Customer service advisor job in Franklin, WI

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    $33k-38k yearly est. 6d ago
  • Customer Service Team Lead

    Bass Pro Shops 4.3company rating

    Customer service advisor job in Richfield, WI

    Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include: merchandise presentation, inventory control, pricing, sales enhancements, Customer Service, Team Leader, Team Lead, Service, Associate, HR Manager
    $36k-41k yearly est. 4d ago
  • Customer Service Representative - State Farm Agent Team Member

    Alejandro Pizarro-State Farm Agent

    Customer service advisor job in Gurnee, IL

    Benefits: Competitive salary Opportunity for advancement Training & development Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Hourly pay plus commission/bonus Requirements Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Self-motivated Bilingual - Spanish required Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
    $29k-38k yearly est. 6d ago
  • S&T Customer Support Chemist, Expert

    PPG 4.4company rating

    Customer service advisor job in Oak Creek, WI

    PPG Industries, Inc. seeks an S&T Customer Support Chemist, Expert in our Oak Creek, WI coatings plant, responsible for supporting the research and development of proprietary paint coating products for PPG's Automotive Coatings business. Specific duties include: (i) providing technical/chemical expertise with respect to plant batch manufacturing, including with respect to quality control, and advising as to when chemical coatings batches require further technical consult; (ii) conducting paint property and raw material testing, including in response to force majeures or cost pressures, and reformulating existing paint coatings products with alternate raw materials (as required); (iii) directing technical activities to support the recovery of distressed assets (i.e., paint coatings products and raw materials) that would otherwise be disposed at a loss to PPG; (iv) executing technical support projects by conducting root cause investigations, trouble-shooting, and performance testing on new coatings products; (v) supporting customers and field representatives with solutions for color, application, and other properties adjustments, including reformulation of existing products to provide solutions for the customers; (vi) performing chemical research experiments to troubleshoot/answer specific production problems related to PPG's Automotive Coatings products, including with respect to color matching and coating development, coating formulations, and sample analyses; and (vii) leading multiple projects/teams. Must have a bachelor's degree (or foreign equivalent) in Chemistry, Chemical Engineering, or a related field plus five (5) years of post-baccalaureate and progressively responsible experience in a related Chemist position. Experience must include five (5) years with each of the following: (i) solvent and water-based coatings formulations; (ii) polymer coatings chemistries; (iii) automated spray applications of coatings; (iv) root cause analysis; and (v) process improvement/cycle time reduction. Must also have knowledge of coatings and raw materials and their performance attributes including each of the following: (i) primers for substrate protection and performance; (ii) topcoats/monocoats chemistries including polyurethane and acrylic/polyester melamine coatings; (iii) preparing panel test series and conducting specification testing for customers and results analysis; and (iv) pigment and/or raw material replacement qualifications. Experience can be concurrent. Apply online at careers.ppg.com. PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
    $38k-57k yearly est. Auto-Apply 60d+ ago
  • Customer Support Center Representative

    Horicon Bank 3.6company rating

    Customer service advisor job in Horicon, WI

    Job Description The Customer Support Center Representative is responsible for providing accurate and efficient service and support to internal and external customers via email, secure message, or telephone communication. Promotes Horicon Bank as a full-service bank; maintains expected standards of customer service, product sales, referrals, and accuracy of account maintenance processed in compliance with Horicon Bank guidelines. Principal Duties and Responsibilities: Enthusiastically support the Bank sales function by providing exceptional service to internal and external customers of the Bank. Promote and sell Horicon Bank products and services through inbound and outbound phone calls. Assist with questions and inquiries regarding bank products, services, and procedures via telephone, email, or secured messaging. Review and resolve internal and external bank errors/complaints received via telephone, email, or secured messaging. Provide operational and sales support to internal customers through a direct support line. Perform address changes, account maintenance, balance transfers, dormant account reactivation, and file maintenance. Assist customers with electronic and voice banking needs. Assist customers with credit and debit card inquiries, blocks and card maintenance. Review online applications, process account opening, complete maintenance and provide support for accounts opened via our Digital Branch. Process routine daily and weekly reports including audits, check back, and maintenance of customer accounts and profiles. Complete workflows requiring maintenance to accounts, RIMS and services. Prepare documentation and reports of Customer Support Center function activities according to schedule or as requested. Keep current on various types of fraud trends to protect the bank and our customers from potential fraud losses. Additional Duties and Responsibilities: Update knowledge and develop professionally on a continuing basis. Participate in internal and external training and development opportunities as required. Perform other duties as may be necessary to fulfill the responsibilities of this role, or to assist in other areas of the bank. Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to the AML/CFT team. Knowledge, Skills, and Abilities: High school diploma and a minimum of two years banking experience required. Previous new account opening experience preferred. Computer literacy including experience with Office Suite, MS Word, MS Excel, and other computer software products. Knowledgeable of all bank functions and understanding of bank products and services, including the rules, regulations, policies, and procedures. Exceptional customer service and excellent verbal and written communication skills are necessary to adequately address customer inquiries and efficiently resolve conflict in the most appropriate manner while positively representing the bank. Must possess the ability to plan and prioritize work, multi-task, exercise good judgment in all areas of responsibility, safeguard confidential information, and work effectively under pressure. Ability to analyze data, identify and troubleshoot issues and provide practical solutions. Working Conditions: Work is performed in a pleasant office environment with minimal chance for personal injury. Frequent mental concentration is necessary for listening and responding to various situations. Must be able to lift and move up to 20 pounds unassisted. Some twisting, bending, and turning is required. Work hours are generally during normal business hours and may include some evening and weekend hours. This role description describes the general nature and level of work performed by employee assigned to this role. It does not state or imply that these are the only duties and responsibilities assigned to the role. The employee may be required to perform other job-related duties as requested by management. All requirements are subject to change over time, and to possible modification to reasonably accommodate individuals with a disability. This role description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs to the employer and requirements of the role change.
    $37k-42k yearly est. 16d ago
  • Parts and Service Technical Advisor- Madison, WI/Greater Milwaukee WI

    Stellantis Nv

    Customer service advisor job in Milwaukee, WI

    The Service and Parts Technical Advisor acts as a direct liaison between Stellantis and a concentration of Chrysler, Jeep, Dodge, Ram, Alfa Romeo, and FIAT dealerships within one of our regional business centers. The Technical Advisor's responsibility is to provide technical assistance and fixed operations consultation to our Dealer Service Personnel, Fleet and Commercial Customers. The Technical Advisor will motivate and lead Dealer Service personnel to a higher level of service and parts performance consistent with corporate and industry direction. They will assist with resolutions on current unresolved issues in support of dealer's efforts to maximize their competitiveness in the marketplace while improving customer retention and loyalty. Key job responsibilities include but are not limited to: * Provide phone and in-dealership technical assistance * Troubleshoot and solve final repair attempt situations * Represent Stellantis as subject matter expert (litigation/buybacks) CAIR updates needed for each involvement * Manage dealership technical training requirements * Provide support for C.A.G. / Engineering / proving grounds requests * Recall and Rapid Response (RRT) follow up and reduction * Act as quality feedback liaison Provide dealership consultation on the following: * Repair Service Agreements and facilities inspections * Tools/equipment/facility * Customer experience and improved Fixed First Visit * Repair shop process improvements and proactive business planning with a focus on the customer Salary: $80,000 to $122,800, pay will depend on several factors including experience and location of position. Basic Qualifications: * Associates Degree in Automotive Technology OR a high school diploma / GED AND automotive trade school certification * Excellent verbal communication skills * 3 + years of experience advising dealerships or in automotive technical service (automotive car repair, certified automotive technician) * Excel in building positive working relationships, customer satisfaction and issue resolution * Self-motivated with demonstrated ability to achieve goals under minimal supervision * Willing to relocate * Required to travel domestically (61-80%), 50% overnight travel Preferred Qualifications: * Bachelor's degree in Business, Automotive Technology, or related field * Dealership experience * ASE certification * Body shop experience
    $80k-122.8k yearly 19d ago
  • Service Advisor/Sales/Customer Service

    Meineke-2990

    Customer service advisor job in Milwaukee, WI

    Job DescriptionBenefits: Bonus based on performance Competitive salary Employee discounts We are looking for two Service Advisor/Customer Service/Sales persons to join our team. One will be full time 40-45 hours/week, the other part time 25-30 hours/week. The ideal candidate will have excellent communication and customer relation skills, adept in a fast paced environment, skilled multitasker, and previous service writer experience in the automotive field a clear plus. We are open Monday through Saturday, Saturday hours are required. Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including addressing customer inquiries, and managing required documentation. You will be the bridge between the shop and the customer, you will work with the customers and the technology to sell the services they need and want. We offer a base plus incentive pay program. Base pay competitive with the industry and is based on prior work experience. Significant incentive potential possible. Familiarity with a Mitchell 1/Tekmetric/Autovitals type program a plus Responsibilities Work front of shop in a busy automotive environment. Your daily duties will be to make and receive calls from customers take the inspection reports from the mechanics and adapt them into service quotes for the customer, present and sell those quotes to our customers. Follow up with potential customers. Ensure a high level of employee morale and customer satisfaction while maintaining profitability Ensure office is kept clean and professional in appearance. Manage flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records Hours are 7:30am-6pm you will report directly to the General manager Qualifications High school diploma or GED required bachelors degree preferred Valid state-issued drivers license and clean driving record are required Successful completion of a pre-employment drug and background screening At least two years of experience as an automotive service writer or service advisor is preferred. A strong background in a related field considered Understanding of automotive technology, automotive service duties, and automotive repair services is required Benefits/Perks Competitive Compensation Career Advancement Training and Development Comprehensive Benefits Package Employee Discounts Positive Work Environment Locally-Owned Cutting-Edge Tools and Equipment: Work-Life Balance Why Meineke? Meineke values personal and professional growth. Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements. Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie. With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.
    $29k-35k yearly est. 5d ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Customer service advisor job in Milwaukee, WI

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $28k-33k yearly est. 7d ago
  • Customer Support Representative

    Citizens Bank 3.7company rating

    Customer service advisor job in Mukwonago, WI

    The Customer Support Representative handles all customer calls that come into the Bank needing support for their accounts and services. The Customer Support Representatives provide account support for both business and consumer customers on deposit accounts and loans. The Customer Support Representative's primary responsibilities include account maintenance, reconciling and researching accounts, debit card maintenance and electronic banking support. In addition the Customer Support Representative is responsible for recognizing customer needs and cross-selling products and services that align with their customer's financial goals. Business Hours: Monday - Friday 8am-5:30pm, Saturday 9am-1pm Typically 38-40 hours per week. *Hours may vary based on business needs and may change at any time Essential Duties and Responsibilities: Listen effectively to customers' requests and promptly take the necessary action to assist them. Effectively cross sell bank products and services Educate customers on utilizing bank products and services Escalate issues immediately and take necessary steps to prevent and/or minimize loss to the bank and/or the customer Take the initiative to follow-up, escalate or seek additional resources to ensure customer satisfaction Adapt to the concepts and procedures, notifying management when additional training is needed on product and service knowledge Any other duties as assigned Requirements: High School Diploma or GED 2+ years of Personal Banking experience required Knowledge of banking products and services including loans Call center experience preferred Strong verbal communication skills Ability to cross sell products and services Ability to multitask Critical Competencies: Customer Service Excellence Communication Listening Skills Confidentiality ****Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities****Our company is an equal opportunity/affirmative action employer. Applicants can learn more about their rights by viewing the federal EEO poster at *********************************************************************************************
    $35k-39k yearly est. Auto-Apply 13d ago
  • Customer Service Advisor - Jiffy Lube Multicare

    Stonebriar Auto Services LLC

    Customer service advisor job in Sheboygan, WI

    Job Description We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances, and we plan to launch a 401k retirement plan in the future. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!
    $29k-36k yearly est. 14d ago
  • Customer Service Associate

    Flow Control Group 4.1company rating

    Customer service advisor job in Pewaukee, WI

    This role is for the Associate to join our Customer Service team, sharing the critical role of servicing our customers through the order entry, purchasing, expediting, and general service functions. The Associate will be responsible for the accurate and timely completion of these functions while being adept at working both independently and with team members. Duties and Responsibilities Responsible for pre-sales quotes and entering customer orders. This may include the placement of vendor purchase orders if necessary. Reviews and monitors each order to ensure timely product delivery. Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Manage large amounts of incoming emails and calls from customers and vendors. Identify and assess customers' needs to achieve satisfaction. Build sustainable relationships of trust through open and interactive communication. Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution. Follow communication procedures, guidelines, and policies. Special projects as required. Qualifications Bachelor's degree is desired, not required. Experience in a customer service setting is a plus. Strong communication skills needed.
    $26k-32k yearly est. 4d ago
  • Service Dispatcher

    Wolter, Inc.

    Customer service advisor job in Brookfield, WI

    : Maintain organized assignment of field technicians to jobs, assuring timely response to customers while assigning most logical tech to each job.
    $32k-41k yearly est. Auto-Apply 34d ago
  • Service Dispatcher

    Cobalt Service Partners

    Customer service advisor job in Waukesha, WI

    Schedule: Monday - Friday, 8:00 a.m. - 4:30 p.m. Automatic Entrances of Wisconsin (AEW) is seeking an experienced Service Dispatcher to coordinate daily field operations for our 26‑person installation and service team. You will be the nerve center of our operation-scheduling calls, optimizing routes, quoting jobs, and ensuring technicians have the parts, information, and customer details they need to deliver world‑class service. Key Responsibilities Schedule and dispatch technicians for service and preventative‑maintenance calls Prioritize emergencies and adjust the daily plan in real‑time to maximize technician utilization Generate and follow‑up on service quotes (labor, parts, travel) using ServiceTitan or similar field‑service software Serve as primary point of contact for customers, providing status updates and ETA notifications Coordinate parts orders Monitor KPIs such as first‑time‑fix rate, on‑time arrival, and callback percentage; flag issues to the Director of Service Maintain accurate job notes, photos, and documentation in the CRM Qualifications 2+ years dispatching or coordinating field service teams in the trades, construction, facilities, or logistics (preferred, not required) Hands‑on experience with ServiceTitan, FieldEdge, Salesforce Field Service, or comparable software (ServiceTitan strongly preferred) Proven ability to build accurate quotes and interpret labor/material pricing Strong geographic knowledge of Wisconsin and route‑planning skills Exceptional multitasking, communication, and customer‑service abilities Proficiency with Microsoft 365; comfortable with multiple‑screen workstation High‑school diploma or equivalent; trade‑school or associate degree a plus Compensation & Benefits Hourly Rate: $25+ per hour (commensurate with experience) Paid Time Off (PTO) after 90 day probationary period Health Savings Account (HSA) with company contributions Comprehensive medical, dental, and vision insurance 401(k) plan with 5% company match Professional development: access to ServiceTitan Academy & manufacturer training About AEW Automatic Entrances of Wisconsin is the dominant Stanley Access distributor in the state, specializing in automatic door installations, service, and cutting‑edge access control solutions. Our mission is to keep Wisconsin moving safely and efficiently through every automated entrance we install or service.
    $25 hourly Auto-Apply 4d ago
  • Toyota Customer Service Consultant

    Russ Darrow Group 4.3company rating

    Customer service advisor job in West Bend, WI

    Russ Darrow Toyota of West Bend is looking for motivated individuals to join our team! Our passion for our products, loyalty to our customers and dedication to our communities inspires us to be the best. The Darrow Difference is the foundation of our success - and we want you to be a part of it! Are you outgoing, enjoy meeting new people, and have a passion for the latest technology? Are you looking for a fulfilling career and not just another job? At the Russ Darrow Group, we share the same commitment to our employees as we do our customers - after all, a great customer experience is only possible with great employees. What We Offer We believe in investing in our employees' growth and well-being, that's why we provide continuous training, advancement opportunities, competitive compensation, flexible schedules, comprehensive benefits, and employee assistance programs. Our culture emphasizes family values, diversity, and teamwork, ensuring exceptional service through empowered and dedicated team members. No experience? No problem! We're eager to train the right candidates from the ground up. Our top-notch tools and resources will help you succeed! With over five decades of success, our experienced management teams will provide comprehensive training and support from day one. If you're ready to join a team that values community involvement, career development, and a legacy of excellence, we'd love to hear from you!! Summary As a Toyota Customer Service Consultant or service advisor, you'll be responsible for scheduling service work in the service department and for selling additional needed service to customers. The Service Advisor is the dealership's first-line customer-relations and service representative. Responsibilities Greeting customers promptly Obtaining customer and vehicle information Clearly reporting all vehicle symptoms as described by the customer Determining and recommending needed maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and updating customers frequently Verifying that the final invoice reconciles with the work performed on the repair order Explaining all completed work and charges to customers Qualifications Qualifications Must be a top performer willing to go above and beyond for customers Outstanding in sales and follow through Must have at least 1 year experience in automobile service write ups Self-motivated, organized and driven to succeed Must possess valid driver's license Benefits Competitive Compensation Plans Full Benefits Package Medical, Dental & Vision 401k with Company Match HSA with Company Contribution PTO from day one!! Growth and Advancement Opportunities Continuous Training and Development
    $36k-47k yearly est. 15d ago
  • Call Center Operator - Third shift, 20 hours a week

    CWI Landholdings 3.0company rating

    Customer service advisor job in Milwaukee, WI

    At Children's Wisconsin, we believe kids deserve the best. Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it's like to work at Children's Wisconsin: *********************************** Job Summary Call Center Operator (CCO) is responsible for operating a variety of systems to support and coordinate incoming and outgoing calls, paging, alarms, and emergency response. CCO is the essential link between callers and critical care, ensuring seamless, efficient, and caring communication 24/7. Essential Functions - Responds to Automatic Call Distributor (ACD) calls, paging systems, emergency hotlines, and alarm devices to answer, connect and direct calls, overhead announcements, and to coordinate response to emergency situations. - Maintains current knowledge of Children's Wisconsin policies and procedures and department Standards of Work (SOW) through regular, timely independent review of internal communication including emails, Newsbreak, and attendance at relevant meetings. - Facilitates timely communication among in-house and on-call personnel, patients and caregivers during all types of situations using established schedules, contact lists, and safety protocols. - Communicates department policies and procedures to callers, including patient families, management, and co-workers. - Maintains and updates a variety of records, including but not limited to on-call schedules, directories, pager and PAS logs, repair reports and incident documentation. - Notifies incoming shift personnel of any pending issues at shift change. Maintains a clean, organized and functional workspace. Education: - High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED) required Experience: - 1+ years Customer service experience in a high intensity/fast paced environment required Knowledge, Skills and Abilities - Strong communication skills with a clear, professional phone presence. Strong interpersonal abilities, with the capacity to interact effectively across all levels of the public, manage challenging interactions, and represent the organization in a professional manner. - Communication and interpersonal skills necessary to communicate with all levels of public to convey information, manage difficult callers and represent the institution favorably. - Detail oriented and able to focus during high-pressure scenarios. Required for All Jobs: - This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be requested in the performance of this job. - Employment is at-will. This document does not create an employment contract, implied or otherwise. Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law. Certifications/Licenses:
    $30k-37k yearly est. Auto-Apply 4d ago
  • Dispatcher - Home Services

    Roman Electric Co 3.9company rating

    Customer service advisor job in West Allis, WI

    Job Title: Dispatcher Department: Operations Reports To: Operations Manager Employment Type: Full-Time The Dispatcher supports daily operations by efficiently scheduling and dispatching technicians to service calls. This role requires strong critical thinking skills to ensure the right technician is assigned to the right job while maintaining productivity and a high level of customer satisfaction. Essential Duties and Responsibilities Dispatch service calls to maximize scheduling efficiency without compromising client experience. Manage the dispatch board to keep technicians productive and revenue-generating. Proactively compress schedules and adjust assignments to maximize efficiency. Communicate promptly with clients if a technician will not arrive within the scheduled time window and reschedule as needed. Coordinate with Purchasing and Warehouse to ensure timely delivery of parts to technicians. Adhere strictly to the company's Priority Service Schedule to assign the appropriate technician to each call. Share responsibility for ensuring technicians arrive at all appointments on time. Debrief technicians after each service call and ensure payment is collected upon job completion. Follow all company policies, including the Code of Ethics, Team Rules, and Team Philosophy. Minimum Qualifications High school diploma or GED required; Associate degree preferred. Self-starter who is reliable and flexible with work hours. Strong customer service and communication skills (written and verbal). Professional demeanor with excellent interpersonal skills. Ability to work independently and as part of a team. Proficiency in Microsoft Excel, Word, and PowerPoint. Strong critical thinking and English composition skills. Professional telephone etiquette and working knowledge of email systems. Ability to develop tools or processes that improve departmental efficiency. Bilingual skills are a plus but not required. Benefits (Full-Time) Employer-paid health, dental, and vision insurance 401(k) retirement plan with employer contribution Employer-paid short-term disability and life insurance Paid Time Off (PTO) and paid vacation Ongoing training and development opportunities Physical Demands Ability to lift 15-20 pounds as needed. Ability to work more than 40 hours per week and up to 12 hours per day when if requested. Work Environment Office-based service center with moderate noise levels. Frequent use of computers, headsets, and standard office equipment. Extended periods of sitting and working at a computer. Business casual dress code.
    $28k-34k yearly est. 24d ago
  • Route Service Representative (4-Day Workweek)

    Cintas Corporation 4.4company rating

    Customer service advisor job in Franklin, WI

    Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, i Representative, Service, Manufacturing, Retail
    $33k-38k yearly est. 7d ago
  • Service Dispatcher

    Wolter, Inc.

    Customer service advisor job in Brookfield, WI

    Maintain organized assignment of field technicians to jobs, assuring timely response to customers while assigning most logical tech to each job. General Purpose: To maintain optimum response time to customers by providing consistent and logical scheduling for emergency service as well as scheduled maintenance. Role qualifications: Must partner with service staff to ensure workflow runs smoothly. Must be detail oriented to ensure thorough administration of functions. Must maintain excellent customer service attitude. Position responsibilities: Monitor service calls for field, ensure all jobs are assigned (the night before) and completed as required. Respond to phone calls from customers and roadmen. Stay in contact with customers and inform them of any changes in the schedule. If there are parts on order through the Parts Department, maintain contact with Parts Department to ensure timely receipt of parts and reschedule return trips as needed. Issue repair orders for new jobs or units that are scheduled for maintenance. Review Open Order Analysis daily to ensure all jobs are on schedule and closed as needed. Assist field technicians as needed with any questions or concerns you can help with (not technical info). Assist SM Coordinator in the scheduling of SM's and ensure schedules are kept. Perform projects as requested. Essential skills and experience: Ability to organize and manage multiple priorities Excellent telephone and customer service techniques. Strong computer proficiency Commitment to company vision and mission Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: Physical demands: Employee is required to frequently sit, talk, and listen, and to use hands to finger, handle, or feel objects, tools, or controls, including computer and other office equipment. Employee is required to occasionally stand and walk. Employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work environment: The noise level in the work environment is usually moderate; however, while performing the duties of this job, the employee is exposed to noisier shop environments. When performing duties of this job, it is a requirement to wear Personal Protective Equipment whenever appropriate.
    $32k-41k yearly est. Auto-Apply 33d ago
  • Call Center Operator, part-time, .5FTE, 1st shift

    CWI Landholdings 3.0company rating

    Customer service advisor job in Milwaukee, WI

    At Children's Wisconsin, we believe kids deserve the best. Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it's like to work at Children's Wisconsin: *********************************** Position Summary- Operates various systems to support and coordinate call handling and placement, paging, alarm and emergency condition responses. Basic writing, reading and arithmetic skills usually acquired through completion of high school or equivalent. Position Requirements- A minimum of one year related experience to efficiently manage the mechanics of the console, paging and phone systems and procedures pertaining to emergency and safety, on-call personnel, hospital department and services. Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law. Certifications/Licenses:
    $30k-37k yearly est. Auto-Apply 60d+ ago

Learn more about customer service advisor jobs

How much does a customer service advisor earn in Milwaukee, WI?

The average customer service advisor in Milwaukee, WI earns between $26,000 and $39,000 annually. This compares to the national average customer service advisor range of $26,000 to $39,000.

Average customer service advisor salary in Milwaukee, WI

$32,000

What are the biggest employers of Customer Service Advisors in Milwaukee, WI?

The biggest employers of Customer Service Advisors in Milwaukee, WI are:
  1. Valvoline
  2. MyEyeDr
  3. Mister Car Wash
  4. Accenture
  5. Buffalo Wild Wings
  6. Meineke Car Care
  7. Maximus
  8. Meineke-2990
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