Customer service advisor jobs in Missoula, MT - 48 jobs

Job DescriptionBenefits: Bonus based on performance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a customer care representative with Emily Tieman - State Farm Insurance Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Property & Casualty Insurance License (Preferred) Life & Health Insurance License (Preferred) Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.

Jiffy Lube Service Advisors are responsible for creating a positive guest experience and providing the highest level of customer satisfaction. During face-to-face customer interaction, the Service Advisor offers service recommendations, impartial advice, detailed service information and communicates any concerns or special circumstances that impact overall satisfaction. This is an important job in our Jiffy Lube stores and critical to our success. And every J-Team member receives comprehensive training from Jiffy Lube University, our award-winning training program. We even offer Ace Accreditation of up to 32 college credits for completion and certification of Jiffy Lube University courses. Physical Qualifications: Must be able to operate equipment such as overhead and floor mounted oil and grease guns, transmission machine, air conditioner service machine, radiator service machine, hand tools and basic shop equipment Must be able to lift and move work-related items up to 50 pounds Must be able to push, pull, lift, and bend at the knees and waist, twist body at the waist, raise and hold arms overhead, and turn head-neck-shoulders as needed Job Duties Include, but are not limited to…: Providing Jiffy Lube Guests' with exceptional and world class customer service Understanding the full range of Jiffy Lube products and services Accurately capturing guests' product needs and providing updates throughout the process Offering our guests options that are tailored specifically to their automotive needs Giving impartial advice to ensure that our guests are aware of Manufacturer time and mileage recommendations Performing Jiffy Lubes' Signature Service oil change (as required), replacing fluids, filters, wiper blades and other preventative maintenance services. Once you've become certified, you will be eligible for advancement opportunities and training in other positions [Supervisor-Key Holder and Assistant Manager]. Qualifications: Previous experience is essential and requires a minimum of 1-year working for a dealership, automotive shop, tire center or quick lube. Simply put, we're looking for people who can provide exceptional customer service. Full-Time Perks: Very Competitive Starting Rate Medical & Dental Insurance Paid PTO (personal time off) & Holidays Uniforms, Advancement, Company Discounts Flexible Work Schedule, a Great Team Environment, and more…. Business Model & Culture: Fast paced and team-oriented environment World class JLU training to meet all challenges Customer driven building strong relationships Value teammates and recognize their contributions Being inclusive and having equal access to opportunity Work schedule 8 hour shift 10 hour shift Weekend availability Monday to Friday Day shift Overtime Supplemental pay Bonus pay Commission pay Benefits Paid time off Health insurance Dental insurance Referral program Employee discount

Job Description We are seeking Customer Care Service Specialists with excellent customer service skills and a winning attitude. This position is ideal for an energetic individual that enjoys technology, interacting with people and working in a fast-paced, high energy environment. At Missoula Chevy we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Missoula Chevy is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years. Pay/Schedue Pay is $16.25/hr Plus Commission Monday-Friday Benefits Health, vision, and dental insurance with family and child coverage Short and long-term disability insurance and life insurance at group rates Paid time off We also offer great “in-house” benefits including discounted services, an employee assistance program, and an employee vehicle purchase program Responsibilities Assist customers through all aspects of service and general inquiries via phone and email - ensure 100% customer satisfaction Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution Generate and prospect new customers through owner loyalty processes Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold Assist the managers with various clerical duties as needed Be friendly, professional, courteous and efficient when working with all customers and employees Familiarize yourself with department structures & internal procedures for assisting customers efficiently Qualifications Experience with Microsoft Office Professional personal appearance Enthusiastic personality Upbeat, positive, "smile" on the phone Professional work ethic

The Community Service Specialist is a key support position within the Missoula Police Department, performing a variety of public safety and enforcement functions that contribute to the efficient operation of the Department and the safety of the community. Responsibilities include patrolling assigned areas, enforcing City ordinances related to parks, animal control, and parking, directing traffic, collecting and logging evidence, and taking non-emergency police reports. This position requires strong communication skills, sound judgment, and the ability to interact effectively with diverse populations, including individuals experiencing distress or crisis. Community Service Specialists must be adaptable, attentive to detail, and capable of working independently while maintaining high standards of integrity, confidentiality, and professionalism. Screening of applications will begin on Tuesday, January 27, 2026. It is in your best interest to apply before this date. To Apply: All applicants must submit a City of Missoula application. Resumes will not be reviewed. All details should be entered on the application. The wage range posted is the starting range for the Community Service Specialist position and will increase each year for longevity and cost of living adjustments. The full wage range: $22.20/hr - $25.85/hr * Patrol or respond to an assigned area of the City on foot, bike or with a motor vehicle; respond to questions and requests from citizens. * Operate a portable or vehicle radio using proper radio codes. * Enforce ordinances related to parks, animal control and parking; direct traffic at traffic crashes and other events including setting up temporary stop signs or street barricades. * Collect and log-in evidence and property. * Assist with searches for missing persons. * Provide crime prevention support. * Respond to various Quality of Life issues, as assigned. * Prepare documentation of activities performed and information gathered. * Provide support to the City and County Attorneys' Offices in trial preparation and prosecutions; testify in criminal and civil trials, as needed. * Perform other duties as assigned, based on training and qualifications. * Knowledge of law enforcement principles, methods, techniques, and practices including court procedures, community relations, identification, patrol, traffic control, report preparation, custody of persons and property, and crime prevention. * Knowledge of and the ability to interpret federal, state, county, and City of Missoula laws and ordinances to be enforced. * Knowledge of and the ability to learn equipment used in law enforcement, including communications equipment, automobiles, etc. * Skill in providing effective customer service, including professionally and sensitively serving distressed citizens. * Skill in operating office equipment, various computer software and databases, including Microsoft 365, and the ability to learn job-specific applications. * Skill in preparing reports documenting facts and actions regarding criminal and civil law enforcement incidents. * Skill in negotiating and communicating, in person and writing, with the proven ability to establish and maintain effective working relationships with diverse individuals. * Ability to maintain and exhibit integrity and discretion in handling the confidential and sensitive information of police records. * Ability to resolve conflicts with facilitating outcomes while maintaining a calm demeanor. * Ability to have a keen attention to detail and accuracy. * Ability to learn street names and locations throughout the Missoula community. * Ability to learn departmental and City of Missoula practices and procedures, including Montana Code Annotated and Missoula Municipal Code pertaining to police activities and public safety. Working Conditions: * Work environment may involve occasional exposure to unavoidable seasonal weather conditions, occupational hazards, biohazards, and physical risks, which require following basic safety precautions. * Duties involve significant contact with the public, including agitated or intoxicated individuals and persons with mental disorders. * A large portion of the workday is spent patrolling on foot and/or bike eight months of the year. * Any combination of education and experience equivalent to two (2) years' experience with criminal justice, social services, or another relevant field. * Must have a valid Montana driver's license with a verified acceptable driving record, or the ability to obtain within 30 days of hire. * Must obtain Criminal Justice Information Network (CJIN) certification within six (6) months of hire. * Must be able to pass a police background investigation and sign statement of confidentiality. * Experience with a law enforcement agency, preferred. The City of Missoula does not sponsor employment visas (e.g., F-1, H-1B, TM). Applicants must be authorized to work in the United States on a full-time basis at the time of application.

Grant Creek Veterinary Services, a small animal hospital located in beautiful Missoula, Montana, would love to add another veterinarian to our multi-doctor team! Veterinarians with 3+ years of clinical experience who are confident in soft tissue surgery and dentistry are encouraged to apply. Be ready to provide next-level care in a collaborative environment where quality medicine and client satisfaction are top priorities. Through teamwork, we leave on time and are offering full-time or part-time scheduling with NO on-call, emergency, or weekend hours to provide you with a flexible and balanced work week. Currently, we are open Monday Friday and take our last appointment at 4:30 pm. Plus, we re only a couple hours from multiple National Parks perfect for doctors looking to take full advantage of all the adventures that await in the western US. Our investment in YOU: Generous base salary commensurate with experience Quarterly production with no negative accrual Generous bonus / relocation package 120 hours of annual PTO with rollover Annual CE allowance with paid days to attend Paid parental leave/bonding time Flexible four-day work week NO weekend on-call or emergency hours Medical, dental, and vision plans 401(k) options Personal pet discounts AVMA PLIT coverage Professional development assistance Paid licensing fees and membership dues Annual uniform allowance Personal pet discounts Guidance from a talented Medical Advisory Board Dentistry training courtesy of a board-certified dental specialist Investment in your personal interests (ski passes, National Park passes, charity donation, etc.) And more! Enjoy a healthy work/life balance in Missoula! In southwestern Montana there s a beautiful community where wilderness and adventure meet incredible restaurants, family-friendly fun, and a downtown music scene. It s a place surrounded by mountains, rivers, trails, and glacier lakes. This place is Missoula, Montana, and it has unparalleled natural scenery that makes all of life s experiences unforgettably beautiful. From the River City Roots Festival, the children s theater, and the western Montana fairgrounds to outdoor adventures like skiing, hiking, hunting, fishing, and river floating, life in the Bitterroot Valley is full of mountainous fun and warm hospitality. If you're a compassionate small animal veterinarian looking for your next adventure in Montana, we encourage you to apply today! To learn more visit ********************* . #CS #AVMA #LI-KS1

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

We are seeking Customer Care Service Specialists with excellent customer service skills and a winning attitude. This position is ideal for an energetic individual that enjoys technology, interacting with people and working in a fast-paced, high energy environment. At Missoula Chevy we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Missoula Chevy is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years. Pay/Schedue Pay is $16.25/hr Plus Commission Monday-Friday Benefits Health, vision, and dental insurance with family and child coverage Short and long-term disability insurance and life insurance at group rates Paid time off We also offer great “in-house” benefits including discounted services, an employee assistance program, and an employee vehicle purchase program Responsibilities Assist customers through all aspects of service and general inquiries via phone and email - ensure 100% customer satisfaction Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution Generate and prospect new customers through owner loyalty processes Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold Assist the managers with various clerical duties as needed Be friendly, professional, courteous and efficient when working with all customers and employees Familiarize yourself with department structures & internal procedures for assisting customers efficiently Qualifications Experience with Microsoft Office Professional personal appearance Enthusiastic personality Upbeat, positive, "smile" on the phone Professional work ethic

Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Requires a high school diploma or equivalent and 0-3 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager. (Increase Customer Satisfaction. Take, enter, process and/or expedite orders. Based in one location, while also providing support to a second location. Provide price estimates and quotes. Handle service problems and questions. Train customers on products. Provide service feedback to management) Qualifications Organization Core Values Humanity - People, Respect, Teamwork, Community, Kindness Excellence - Quality Work, Integrity, Responsibility, Accountability, Exceptional Evolving - Curious, Forward-Thinking, Adapting, Changing, Flexible Development - Grow, Create, Learn, Expand, Advance Scrappy - Self-starter, Committed, Enthusiastic, Initiative, Hard-Working Responsibilities Greets the customer in person. “Hi, welcome to Alphagraphics. What can we do for you today?” Avoid asking, “Are you here to pick up an order.” Answers the phone. “Alphagraphics, this is (your name),” or other variations like, “Thank you for calling Alphagraphics, this is (your name).” The important point is to state both your name and the name of the company. Accurately processes callers through the phone system. Transferring calls, parking calls on the answering service and paging. Identifies the customer and his/her project through a few questions: What project are you working on today? Do you have an account with us? Depending on the answers, proceed as follows: If they have an account and an assigned rep see if the rep is available to assist. If not, get all information about their job If the project is complex, i.e. an EDDM job, Book job, promo or just a large job, then pass to either a CSR 2 position, an ISR, an OSR or the owner. If the project is simple and can be done while they wait, then proceed. If the project is simple but will take some time then follow the rule: In by noon, done EOD. In after noon, then done next day. Quotes turnaround from the “standard turnaround chart” Accurately enters correctly priced estimates and orders in POS System Follows up on estimates, asks for orders Enters orders in POS system Handles cash, check, or credit card transactions and deposits at front counter Verifies order accuracy and pricing Notifies customers when order is completed Handles customer complaints, forwards to management when appropriate Maintains front counter cleanliness, preparedness checklist Maintains front counter filing systems Logs new customer contacts for future follow up Maintains customer artwork files Takes complete messages for team members Refers customers to inside sales rep when appropriate Trains to become competent back-up during holidays and illnesses Develops customer's trust by taking interest in the success and timely completion of their projects Trains to become a Certified Print Specialist Completes Digital Certification Pass on information about customers with future potential to the sales representative Qualifications Strong technology skill with Microsoft Office and have worked with an MIS system A friendly and outgoing personality Experience in the printing industry an advantage Enjoys fast-paced working environment - ability to “multi-task” Has good math skills Has basic computer experience; ability to learn Point of Sales (POS) software for entering orders, estimates, and front counter transactions Demonstrates and utilizes courteous Status - Full Time Shift hours are 8:30am to 5:30pm Pay - $13-17 per hour About Alphagraphics Alphagraphics is a brand fulfillment company helping customers with creative services, custom ordering portals, ecommerce, branding, kitting and shipping. We brand everything from printed products, signs, promo, swag - if a logo goes on it we produce it. The Alphagraphics Missoula location is part of Speedy CPS, who has 16 locations in Idaho, Utah, Wyoming and Montana. 14 locations are AlphaGraphic locations, one is a signs and graphic business called Graphik, in Lindon Utah and a Speedy CPS retail location in Rigby, Idaho. Benefits: Health Insurance Dental Vision Flexible Spending Account Several supplemental plans Retirement account matching Employee discount Paid time off Holiday Schedule including your Birthday

We are hiring in our Missoula, MT location. As a Truck Service Advisor (TSA), you will provide first-rate service to customers through your extensive knowledge of the products we sell and the services we provide. The TSA is primarily responsible for writing work orders, suggestive selling, and handling over-the-counter (OTC) transactions while ensuring that we are returning every traveler to the road better than they came! In this role, you can expect to: · Work in a fun, trusting environment focused on providing great service where the expectations of the customer are exceeded · Have extensive knowledge of the products we sell and the services we provide · Have strong suggestive selling skills to help generate revenue. Ability to influence in a professional manner while displaying high integrity · Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer · Source parts from outside vendors and coordinate delivery · Prepare end of shift drop and shift report; Understand various payment types · Maintain the safety of both our customers and team members Typical Physical Demands In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation. Work Environment While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc. Requirements What we'd like to see: · A dedicated individual who works well with others and is excited to be part of our team! · High School Diploma or GED · Good verbal and written communication skills · Previous cashier and customer service experience; experience in repair or parts shop preferred · Strong suggestive selling skills · Basic computer skills · Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions · A valid driver's license

Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work. Missoula, MT Application Deadline: Posted Until Filled Please note that the position may be filled before or after the listed application deadline. Applications will only be accepted while the posting remains active. Job Summary Supports the day-to-day operations of the Customer Service Team in promoting sales, obtaining orders and providing service to our customers. Obtains orders, provides customers timely follow-up on technical inquiries, maintains reports, actively participate in the marketing and sale of Border States' products and services, resolves customer billing problems, and provides input on product evaluations, code descriptions, inventory management, and pricing development. Responsibilities Essential Functions Works closely with Border States' sales and marketing staff to meet and exceed Branch sales and gross profit objectives. Obtains orders and provides proactive customer service sales and service functions including order entry, expediting, pricing, returns, coordinate deliveries and follow-up on customer inquiries, as required. Provides timely follow-up on customer technical inquiries and requests. Maintains Open Order Reports, Billing Block Reports and other reports deemed necessary on a consistent basis. Actively participates in the marketing and sale of Border States' products and services. Consistently provides responsive, quality service to meet and exceed customer expectations. Provides input to BSE personnel on customer needs or concerns regarding pricing, inventory, products, competition and procedures. Coordinates with the Customer Financial Services staff to resolve customer-billing problems resulting from errors in pricing, shipping, delivery or other credit areas. Provides input to the pricing and purchasing areas on product evaluations, code descriptions, inventory management, pricing development, and other related functions. Non-essential Functions Attends sales meetings and training programs, as required. May assist with sales meetings and trade shows, as needed. May develop quotations and request bid or performance bonds for customers within company profit objectives and guidelines. Qualifications Minimum of a two-year business/trade degree preferred or the equivalent in work experience. Minimum of two years of prior customer service, city desk or sales experience with strong knowledge of electrical products and systems preferred. Technical ability to understand electrical systems with a minimum of two-years of prior electrical distribution experience preferred. Ability to read, write and speak in English preferred. Prefer strong working knowledge of PC for Windows, Microsoft Office (Excel, Word, and PowerPoint), Internet, Email and SAP software. Skills and Abilities Excellent customer service skills include being competent, accurate, responsive and engaged. Excellent interpersonal, written and verbal communication, reading, and customer service skills are preferred Ability to effectively plan and organize. Physical Requirements Frequency at which you would carry/lift in a typical day: Occasionally 0 - 33% Frequently 34 - 66% Continuously: 67 - 100% Lift from Waist: < than 10 lbs. - Not at all 10 to 25 lbs. - Not at all 26 to 50 lbs. - Not at all 51 to 75 lbs. - Not at all 75 to 100 lbs. - Not at all 100+ lbs. - Not at all Lift from Floor: < than 10 lbs. - Frequently 10 to 25 lbs. - Frequently 26 to 50 lbs. - Occasionally 51 to 75 lbs. - Occasionally 75 to 100 lbs. - Not at all 100+ lbs. - Not at all Carried for Distance: < than 10 lbs. - Not at all 10 to 25 lbs. - Not at all 26 to 50 lbs. - Not at all 51 to 75 lbs. - Not at all 75 to 100 lbs. - Not at all 100+ lbs. - Not at all Physical Activity Frequency at which you would do the following in a typical day: Sitting (a continuous period of being seated) - Continuously Standing (for sustained periods of time) - Frequently Walking (moving about on foot to accomplish tasks) - Frequently Bending/stooping (downward and forward) - Occasionally Crawling (moving about on hands and knees or hands and feet) - Not at all Climbing/Walking Stairs (ascending or descending) - Frequently Reaching (extending arms in any direction) - Frequently Crouching/squatting (bending the body downward and forward by bending leg and spine) - Occasionally Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally Balancing (maintaining body equilibrium to prevent falling) - Occasionally Repetitive motion (substantial movement (motions) or the wrists, hands, and/or fingers) - Continuously Pivoting (movement in any direction with one foot, keeping the other in contact with the floor) - Occasionally Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally Grasping (Applying pressure to an object with the fingers and palm) - Continuously Fingering (picking, pinching, typing; working with primarily fingers and not whole hand) - Continuously Talking (expressing or exchanging ideas by means of the spoken word) - Continuously Driving (the control and operation of a motor vehicle) - Occasionally Desk work (work usually performed at a desk) - Continuously Use of a computer - Continuously Use of a telephone - Continuously Hearing (Perceiving the nature of sounds at normal speaking levels) - Continuously Exposure (to adverse weather & temperature conditions) - Occasionally Travel (travel needed to perform job duties) - Occasionally Additional Information This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer's discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation. Our History Border States is a leader in the electrical supply distribution industry with approximately 130 locations in 31 states. Our employee-owners are second to none in delivering top-notch customer service and in demonstrating extra-ordinary people skills. We are one of the largest independent electrical distributors in the United States providing products and services to the construction, industrial and utility industries. Border States has a competitive benefit package and is a 100 percent employee-owned company. Employee-ownership is a significant part of our culture and our success stems from the dedication of our employee-owners. We practice open-book management and our employee-owners are empowered with clearly defined levels of authority to be innovative and decisive, allowing us to respond quickly to the needs of customers. Employee-owners understand their roles in the success of the company and care about customers' needs, which drives our focus on adding value to everything we do. We recognize that not all customers are the same and each has specific requirements. Our employee-owners understand these diverse needs and have the commitment, resourcefulness and flexibility to outperform all others. Values As a Border States employee-owner, you're responsible for living our mission, service philosophy and service standards. Our Purpose We believe unstoppable businesses shouldn't go it alone. We are owners - of relationships, of outcomes, of every moment these unstoppable businesses need to deliver. Service Philosophy We earn customer loyalty and confidence by caring about their needs and adding value to everything we do. Service Standards Border States employee-owners are competent, accurate, responsive, and engaged . Your career Join an experienced team at one of the largest electrical distributors in the United States. What are you waiting for? Border States has a competitive benefits package which includes but is not limited to: Health, Dental and Vision Benefits Accident, Critical Illness, Hospital Indemnity FSA & HSA Employee Stock Ownership Plan (ESOP) Disability Benefits 401(k) Retirement Plan Life Insurance Employee Assistance Program Paid Holidays Paid Volunteer Time Personal Leave time and more! Border States provides bonuses to their employee-owners upon the achievement of branch and company goals. Equal Opportunity For All It's not just the law. It's something we've believed in since our founding. We value the diversity of all of our employee-owners and will always be an equal opportunity employer. Drug Free/Smoke Free workplace Employment may be contingent on the offered candidate successfully passing one or more of the following pre-employment screenings: Criminal background check (required for all positions) Motor Vehicle Record (MVR) check (required for positions involving driving) Drug testing The MVR check and drug testing vary by role and will be communicated to the offered candidate during the onboarding process and as applicable.

Metro Express Car Wash is a growing company expanding into Montana! Our e need to staff it with a Rockstar team! A top quality car wash that's fast, inexpensive, and environmentally friendly - that's why we have been selected the area's best car wash every year since we opened our first location in 2004. Job Description We are hiring Customer Sales Representatives to join our team at our newest state-of-the-art car wash located in Missoula, Montana with a friendly team and fun outdoor atmosphere! Our employees take pride in their work and strive for excellence ensuring that customers have the best experience each time they use our car wash. If you are interested in joining our team as a highly ambitious, energetic, and enthusiastic Customer Service Representative please include your answers to the questions below in the cover letter of your application. Please include your response to these questions with your application: What are the three most important qualities that you want your next job to have? How would your last boss score your performance on a scale of 1 to 10? What would your last boss say they appreciated most about you or what you did? Job Requirements: Applicants MUST be clean cut and professional in appearance Be authorized to work in the United States Must pass background check and drug test Be enthusiastic Must enjoy working with people Ability to hustle with a SMILE on your face Be available to work on both weekend days Compensation : Base pay of $12/hr with monthly bonus bringing the average pay to $15.00/hr. Last year, each of our employees made an average of $3.00 more per hour. Additional Information All your information will be kept confidential according to EEO guidelines.

Clearwater Credit Union is the largest CDFI and second largest credit union in Montana. We are values-based and are part of the Global Alliance for Banking on Values (GABV). Our values drive our strategic plan and shape our company culture. Our organizational culture is to accept the responsibility to serve our co-workers and members at the highest ethical standards. And in doing so, we work hard to provide both with the tools to succeed, a voice in decision-making, and the power to solve problems. Our mission is to be a force for good in banking, in the communities we serve, and in the lives of our members. This in-branch Contact Center Representative position, located in Missoula, MT, provides direct member support with Audio, Video, Chat, and other delivery channels by completing transactions and requests and being a source of information for members. Essential Functions & Responsibilities Skilled at answering Audio and Video calls Completes outbound phone calls Comfortable and efficient using Chat Provides personalized guidance to address all the member's needs Comfortable using multi-engagement channels to assist members Responds to all incoming chats Answers all emails from website and ones directed to Contact Center email addresses Responds to all online banking messages Solve member account problems Update member records Process member transactions and other member requests Protects members and credit union from fraudulent activities Proficient use of technology Refer products and services based on identified member need Knowledge of products and services, including staying up to date with changes and additions Provide internal and external members with excellent service Follows all credit union policies and procedures, including being compliant with state and federal laws and regulation Reliable attendance and completion of tasks Success Factors/Job Competencies Embrace the Mission, Values, and Vision of the Credit Union. Ability to interact with more than one department daily. Ability to work within precise standardized guidelines with some latitude to make decisions and take initiative to resolve problems or unique circumstances. Ability to possess versatility and flexibility to successfully service our members and serve as a back up to other positions as required. Ability to possess the creativity and resourcefulness required to successfully complete assigned duties without constant supervision. Ability to understand and follow moderately complex written and oral instructions. Ability to express oneself clearly and concisely, both orally and in writing. Ability to accept responsibility for access to confidential data. Clearwater Credit Union is an equal opportunity employer and offers over 25 benefits beyond salary, including health insurance, PTO, 401(k) match, paid volunteer time and more!

Clearwater Credit Union is the largest CDFI and second largest credit union in Montana. We are values-based and are part of the Global Alliance for Banking on Values (GABV). Our values drive our strategic plan and shape our company culture. Our organizational culture is to accept the responsibility to serve our co-workers and members at the highest ethical standards. And in doing so, we work hard to provide both with the tools to succeed, a voice in decision-making, and the power to solve problems. Our mission is to be a force for good in banking, in the communities we serve, and in the lives of our members. This in-branch Contact Center Representative position, located in Missoula, MT, provides direct member support with Audio, Video, Chat, and other delivery channels by completing transactions and requests and being a source of information for members. Essential Functions & Responsibilities Skilled at answering Audio and Video calls Completes outbound phone calls Comfortable and efficient using Chat Provides personalized guidance to address all the member's needs Comfortable using multi-engagement channels to assist members Responds to all incoming chats Answers all emails from website and ones directed to Contact Center email addresses Responds to all online banking messages Solve member account problems Update member records Process member transactions and other member requests Protects members and credit union from fraudulent activities Proficient use of technology Refer products and services based on identified member need Knowledge of products and services, including staying up to date with changes and additions Provide internal and external members with excellent service Follows all credit union policies and procedures, including being compliant with state and federal laws and regulation Reliable attendance and completion of tasks Success Factors/Job Competencies Embrace the Mission, Values, and Vision of the Credit Union. Ability to interact with more than one department daily. Ability to work within precise standardized guidelines with some latitude to make decisions and take initiative to resolve problems or unique circumstances. Ability to possess versatility and flexibility to successfully service our members and serve as a back up to other positions as required. Ability to possess the creativity and resourcefulness required to successfully complete assigned duties without constant supervision. Ability to understand and follow moderately complex written and oral instructions. Ability to express oneself clearly and concisely, both orally and in writing. Ability to accept responsibility for access to confidential data. Clearwater Credit Union is an equal opportunity employer and offers over 25 benefits beyond salary, including health insurance, PTO, 401(k) match, paid volunteer time and more!

If you are passionate about providing high-quality care to individuals in your community, we invite you to join our team at AWARE. AWARE is looking for the right person to join the team as a treatment service specialist. The support we provide helps the adults, children, and families we serve become active and vital members of their community while focusing on personal growth. We are a compassionate and fully engaged team that is dedicated to providing the best possible care to our clients. Our strength lies in our culture of care, and we are looking for individuals who share our commitment to providing unconditional care to those in need. We are committed to providing a supportive and inclusive work environment where all team members feel valued and respected. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development. If you are looking for a rewarding career, we encourage you to apply to join our team at AWARE. Responsibilities: Provide direct services to children with special needs in the school setting. Collaborate with parents, teachers, and school personnel to develop and implement individualized plans. Communicate behavioral and emotional observations to the treatment team and participate in team building meetings and activities. Utilize a wrap-around approach to ensure the child's success in both the school and home setting. Assist youth in developing coping skills, social/recreational skills, independent living skills, mediation and conflict resolution skills, and problem-solving skills. Excited to join our organization?AWARE treatment service specialists earn $19.75-$21.92 per hour. Requirements Talents, skills, and abilities: A BS/BA Degree in a Human Services Related Field is preferred; an equivalency can be used based on documented work history, education, and volunteer experience. Requires computer literacy skills, including the ability to navigate, record, and overall basic computer skills needed for performance-based software as well as an electronic medical records system. The Specialist must have the interpersonal oral and written communications skills to work as a team member, to make observations and to report them accurately, to learn resident care methods, and to follow oral and written instructions. High School Diploma or HSE is required, along with past employment experience. Must have, or be willing to obtain, a valid Montana Driver's License and have an acceptable driving record. Must have an acceptable criminal and protective services background check. Benefits: AWARE proudly offers an excellent benefits package, uniquely designed to support you and your family in staying well, professional growth, and achieving financial security. AWARE's benefits include: Annual raises Tuition Advancement Health Insurance Dental/Vision Insurance 401(k) with company match Life Insurance Wellness programs Generous paid time off We are proud to be an equal opportunity employer.

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot's advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General Job Duties For All Store Team Members · Operate all equipment. · Stock ingredients from delivery area to storage, work area, walk-in cooler. · Prepare product. · Receive and process telephone orders. · Take inventory and complete associated paperwork. · Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills · Ability to comprehend and give correct written instructions. · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). · Must be able to make correct monetary change. · Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. · Ability to enter orders using a computer keyboard or touch screen. Work Conditions EXPOSURE TO · Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. · In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. · Sudden changes in temperature in work area and while outside. · Fumes from food odors. · Exposure to cornmeal dust. · Cramped quarters including walk-in cooler. · Hot surfaces/tools from oven up to 500 degrees or higher. · Sharp edges and moving mechanical parts. SENSING · Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. · Depth perception. · Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4". Walking For short distances for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting · Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. · Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. · Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying · Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. · Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. · Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing · To move trays which are placed on dollies. · A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. · Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending · Forward bending at the waist is necessary at the pizza assembly station. · Toe room is present, but workers are unable to flex their knees while standing at this station. · Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. · Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching · Reaching is performed continuously; up, down and forward. · Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. · Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. · Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks · Eye-hand coordination is essential. Use of hands is continuous during the day. · Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. · Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. · Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. · Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Job Title: Member Service Representative Pay type: Hourly Pay Rate: $10/HR Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers with over 2,600 clubs and growing! Its mission is to provide a high-quality experience in a welcoming, non-intimidating environment called the “Judgment Free Zone.” Houston Fitness Partners is a leading independently owned franchisee of Planet Fitness. You'll be joining a team that values: • People-we genuinely care about our team + members • Fun- we enjoy the work • Honesty- we lead with integrity • Accountability- we own the outcome • Drive- we take initiative Characteristics that will make you the perfect fit for our Member Services Representative: Essential Duties & Responsibilities: Greet members/guests as they enter and exit the club with confidence, high-energy, and professionalism. Anticipate member's/guest's need and respond promptly by delivering efficient customer service while maintaining a high level of accuracy in a fast-paced retail environment. Answer phones promptly and in a friendly manner. Assist callers with knowledgeable and accurate information during their inquiries. Utilize strong communication and problem-solving skills to resolve customer concerns, ensuring a positive experience. Perform prospective member calls and tours; assessing their membership needs. Execute retail transactions with accuracy and drive sales goals. Regular, consistent cleaning and sanitizing of the club and equipment for up to 50% of the shift. Ability to answer questions regarding business procedures and policies accurately and in a customer-friendly way. Subject to work at any Planet Fitness location within Houston Fitness Partners franchise. Minimum Skills: Superior customer service skills, preferably 6-12 months of face-to-face customer service experience. Self-starter who takes initiative with minimal direction and supervision. Must be punctual and dependable with a solid work ethic. Basic computer proficiency and ability to manage multiple responsibilities. Minimum Qualifications: Must be 18 years of age or older. Ability to pass a background check. Willing to become CPR/AED Certified prior to gaining employment and maintain your certification while employed. Physical Demands of the Member Services Representative: Continual standing and walking throughout the club to accomplish tasks during shift. Frequent talking in person or on the phone to exchange information during shift. Must be able to lift up to 50 pounds. Will encounter toxic chemicals during shift. Frequent cleaning and sanitizing of equipment and facilities. Some bending, twisting, and reaching are required to accomplish tasks. Benefits of Joining Our Team: Medical, Dental, and Vision Insurance for Full-time staff (work a minimum of 30 hours per week). 401(k) plan eligible after 12 months of employment. Free PF Black Card gym membership. Opportunities for growth. As part of our hiring process, we use the E-Verify system to confirm that new employees are legally authorized to work in the United States.We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Planet Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver's license number) as part of the initial application process.

Description & Requirements Maximus is currently hiring for Bilingual Russian Customer Service Representatives to join our New York State of Health (NYSOH) team. This is a remote opportunity requiring residency within 100 miles of New York, NY. Every day, Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of New Yorkers who need to maneuver through complex healthcare plans. During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action is thoughtful, open, transparent, and done with integrity. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Why Maximus? - • Competitive Compensation - Quarterly bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short and Long Term Disability coverage. - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies. - Respond effectively to all forms of inbound and outbound contacts. - Track and document all inquiries using the applicable systems. - Process new applications for health care coverage via the telephone including building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans. Transfer/refer consumers to appropriate entities according to the established guidelines. - Process life event changes, demographic updates, disenrollment requests, and special enrollment periods as requested. - Facilitate the fulfillment of caller requests for materials via mail, email, or download. - Facilitate translation services for non-English speaking callers according to procedures. - Escalate calls or issues to the appropriate designated staff for resolution as needed. - Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems. - Respond to all inquiries consistent with confidentiality and privacy policies and refer callers to alternate sources when appropriate. - Meet Quality Assurance (QA) and other key performance metrics. - Responsible for adhering to established safety standards. - Must be able to remain in a stationary position for an extended period of time. - Occasionally lift, carry, or otherwise move items weighing up to 25 pounds. - Work is constantly performed in an office environment. - Perform other duties as assigned by management. Minimum Requirements - High school diploma or GED required and 6+ months of relevant professional experience required, or equivalent combination of education and experience. - This position requires proficiency in English and Mandarin, Cantonese or Russian language or proficiency in both Spanish and Haitian Creole languages. - Must be able to speak, read and translate in Russian and English fluently. - Residency within 100 miles of New York, NY is required. - Strong data entry and telephone skills. - Excellent organizational, interpersonal, written, and verbal communication skills. - Ability to perform comfortably in a fast-paced work environment. - Ability to successfully execute many complex tasks simultaneously. - Ability to work as a team member, as well as independently. - Previous experience with computers, phone systems, and headsets preferred. - Previous experience in customer service preferred. Home Office Requirements: - Internet speed of 20mbps or higher required (you can test this by going to ******************* - Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router. - Must currently and permanently reside in the Continental US. #NYSOHPriority #NYSOHcsr #CSRLinkedInNYSOH #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 21.50 Maximum Salary $ 21.50

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.