Customer service advisor jobs in Missouri - 2,413 jobs
Adobe Customer Journey Analytics Expert
Pacer Group 4.5
Customer service advisor job in Saint Louis, MO
Advanced data analysis & dashboarding (Tableau, Adobe Workspace)
Adobe Customer Journey Analytics Business Practitioner Certification
Experience creating custom projects in Adobe CJA
Healthcare analytics experience
Strong storytelling & visualization skills to influence design decisions
$40k-75k yearly est. 2d ago
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Care Coordinator
FCC Behavioral Health 3.7
Customer service advisor job in Piedmont, MO
Job Purpose The services provided by a Care Coordinator (CC) focus on helping individuals and family develop skills, access resources and manage illness to be successful in the living, working, learning and social environments of their choice. CC's teach, model and practice skills with person(s)-served to promote recovery and wellness.
Qualifications
A master's or bachelor's degree in a human services field from a college or university included in the US. Department of Education's database of accredited schools at http:/ope.ed.gov/accreditation, OR
Qualified Addiction Professional (QAP), OR
Associate of Applied Science degree in Behavioral Health Support as designated by the Department of Mental Health.
Bachelor's degree unrelated to human services field with two years of qualifying experience; OR
Four years of qualifying experience
Qualifying Experience must include delivering services to individuals with mental illness, substance use disorders or developmental disabilities. Experience must include at least one of the following:
Providing one-on-one or group services with a rehabilitation/ habilitation and recovery/resiliency focus;
Teaching and modeling for individuals how to cope and manage psychiatric, developmental, or substance use issues while encouraging the use of natural resources/ supports;
Supporting individuals in their efforts to find and maintain housing, employment, and/or function appropriately in a family, school, and community;
Assisting individuals to achieve the goals and objectives on their individualized treatment plan.
Core Job Duties
Provide education to person(s)-served to learn about and manage mental illness and/ or substance use disorder.
Link person(s)-served with community resources and help them to develop natural support.
Help person(s)-served to develop or improve interpersonal, social, family, community and independent living skills.
Complete required documentation in a timely manner.
Adherence to all applicable evidence-based practice models.
Demonstrate a working knowledge of diagnostic criteria set for substance use and/or mental disorders.
Orally communicate information effectively and accurately.
Assure program operates within the constraints of the agency's certification (CARF, DMH) standards and strategic plan related to clinical care.
Abide by program and agency policies and procedures.
Other job duties and special projects as assigned.
$38k-50k yearly est. 7d ago
Route Service Representative (4-Day Workweek)
Cintas Corporation 4.4
Customer service advisor job in Saint Joseph, MO
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$32k-36k yearly est. 3d ago
Customer Support Representative
Insight Global
Customer service advisor job in Saint Louis, MO
Title: Customer Support Representative
Duration: 12 month contract + possible extensions
Required Skills & Experience
Must go onsite 5 days/week
Must be able to complete Missouri fingerprint check.
Experience using phone support systems/call center software (e.g., Five9, Zendesk, Genesys, AWS, Dialpad, Nextiva, Talkdesk).
1+ years of experience in call center or related field.
Associates Degree or Bachelors degree
Active listening skills and excellent communication.
Attention to detail and organizational skills.
Reliability.
Data Entry experience
Experience with Excel, Outlook and Word
Plus but not required:
Genesys software experience.
Experience with Salesforce or similar CRM.
Experience with SharePoint.
Background in childcare/health.
Government background.
Bilingual
Job Description
Multiple shift times available; rotating weekend shifts, call center operates between 8:00 AM - 10:00 PM Monday- Fridays, and 8:00 AM - 12:00 PM CST on Saturdays.
Assist with calls, responding to incoming inquiries and answering questions from families about childcare subsidy and/or childcare providers seeking federal or state funds.
Utilize call center software, specifically Genesys Cloud Services, for daily tasks.
Ensure calls are handled efficiently and effectively.
Answer basic questions about childcare based on state program training.
$30k-39k yearly est. 1d ago
Customer Service Lead
Solomonedwards 4.5
Customer service advisor job in Saint Louis, MO
SolomonEdwards is seeking a Customer Experience Leader with one of the top mortgage lenders in the country. This role oversees a team of Customer Experience Specialists within the Mortgage Fulfillment Division, with a strong focus on queue management, coaching, performance metrics (NPS/CSAT), and process improvement. You'd be responsible for driving service quality, operational efficiency, and cross-functional collaboration while ensuring compliance with mortgage regulations.
This is an in-person position in St Louis, MO, working M-F, standard business hours (no nights, weekends).
A few highlights on the position:
Lead and coach a call center team focused on best-in-class customer experience. You will be managing up to ~8 employees at a time.
Own queue performance, scheduling adherence, and pipeline management
Analyze customer feedback and operational data to drive CX improvements
Partner cross-functionally to implement process and technology enhancements
Onsite role with strong long-term growth and stability
This is a contract-to-hire role that offers the following compensation:
Compensation (contract phase):
A pay rate of up $40/hr (dependent upon experience)
Compensation (once you become a permanent employee)
Up to $85k
Quarterly bonus of up to 33% of quarterly salary
Benefits:
Medical, dental, and vision insurance (BCBS Medical, Delta Dental, EyeMed Vision)
Flexible Spending Account (FSA) and Health Savings Account (HSA)
Life insurance and short- and long-term disability coverage
Employee Assistance Program (EAP)
Paid time off including 11 holidays, 2-3 weeks of PTO, bereavement leave, voting time, jury duty, medical leave, and paid parental leave
Tuition reimbursement
If you have call center management experience within mortgage or financial services and enjoy improving customer experience through data, coaching, and process optimization, I'd love to connect and share more details.
If you are interested, please apply and I will contact you to schedule an interview!
$85k yearly 3d ago
Bilingual Customer Support Specialist(Korean/Vietnamese)
Blinkrx
Customer service advisor job in Chesterfield, MO
Hi,
BlinkRx is currently hiring "Bilingual Korean/Vietnamese Customer Support Specialist" to work Fulltime with us. Interested candidates can share their resume to "*********************************".
Bilingual Korean/Vietnamese Customer Support Specialist
Location: Chesterfield, MO & Pittsburgh, PA
Responsibilities:
Receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers
Provide patient care to accurately support pharma programs and triage to appropriate teams when required
Strive to meet and exceed structured performance targets.
Document all call information and data discovery according to operating procedures
Utilize Knowledge Base materials as a foundation for resolving inquiries
Maintain confidentiality of patient and proprietary information
Develop a working knowledge of company related security and privacy practices.
Participate in continued education on product changes, new features and product launches
Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes
Requirements:
Bilingual Vietnamese required, with strong command of the English language
High school diploma or GED required, Bachelor's degree strongly preferred
Customerservice or inbound call center experience required
Healthcare, pharmacy or other relevant industry experience strongly preferred
Strong verbal and written communication skills
Sound technical skills, analytical ability, good judgment, and strong operational focus
A passion for providing top-notch patient care
Ability to work with peers in a team effort and cross-functionally
Strong technical aptitude and ability to learn complex new software
Location/Hours:
Full time, 40 hrs/week (5x8), rotating Saturdays 1/month: 9am- 5pm
Availability Monday-Friday across various shifts 8am- 9pm (including 8am-4pm, 9am-5pm, 10am-6pm, 11am-7pm, 12pm-8pm, and 1pm-9pm)
Scheduling flexibility, as your schedule may change over time according to business needs
Onsite: 400 South Woods Mill Rd, Suite 100, Chesterfield, MO 63017
Benefits
Medical, dental, and vision insurance plans that fit your needs
401(k) retirement plan
Paid time off, sick time & holidays
Paid parental/baby bonding leave
Daily meal stipend for onsite marketplace
Pre-tax transit benefits and free onsite parking
$30k-44k yearly est. 1d ago
Title Specialist / CSR Agent
Teksystems 4.4
Customer service advisor job in Grain Valley, MO
* Now Hiring: Title Specialist - Well-Respected Automotive Finance Company* * Location:* Kansas City, Missouri * Workplace Type:* On-site * Schedule:* Monday-Friday, 8:00am-5:00pm * Pay Rate:* Starting at *$21.00/hr* * Open Positions:* 3
*About the Company* Join a *well-respected automotive finance organization* that provides essential financial services to independent usedvehicle dealers. This company helps dealers purchase inventory and operate confidently within the automotive industry. You'll be part of a stable, reputable operation committed to accuracy, customerservice, and strong team culture.
*Position Overview - Title Specialist* The Title Specialist is responsible for managing, reviewing, and processing vehicle titles from multiple states. This role requires high attention to detail, strong communication skills, and the ability to multitask in a fast-paced environment.
*Key Responsibilities*
* Respond promptly and thoroughly to title issues received via *email, phone, and text*
* Take ownership of title inquiries from start to finish or escalate when needed
* Process vehicle titles from multiple states with precision and emphasis on marketability
* Receive daily packages from *UPS, FedEx, and USPS*
* Distribute titles to the appropriate internal departments
* Review and verify accuracy of all title documents
* Prepare documentation supporting title marketability
* Sort titles by *VIN* and assign to the correct buyer
* Upload verified titles into internal systems
*Work Environment*
* On-site position, Monday-Friday, 8am-5pm
* Employees are responsible for parking/tram service costs (*$80-$90/month*)
* Parking validation will be provided *for the interview only*
*Interview Details*
* *Interview Format:* On-site
* *Expected Interview Date:* January 16, 2026
* *Start Date Options:* January 12 or January 19 (final selected start date: January 20, 2026)
*Why This Opportunity Stands Out*
* Join a well-established leader in the automotive finance industry
* Enjoy a structured schedule and stable work environment
* Engage in impactful, detail-oriented work that directly supports dealer operations
*Job Type & Location*This is a Contract to Hire position based out of Grain Valley, MO.
*Pay and Benefits*The pay range for this position is $21.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Grain Valley,MO.
*Application Deadline*This position is anticipated to close on Jan 23, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$21-21 hourly 2d ago
Customer Service Sales Representative
Altyn Marketing LLC
Customer service advisor job in Saint Louis, MO
Job Title: Spectrum Sales Representative Job Type: Full-Time (40 hours/week) Pay: $60,000 $75,000 per year Schedule: 8-hour shifts (morning/evening), weekends required About the Role We are hiring entry-level Sales Representatives to promote Spectrum products in a retail store environment. This role offers paid training, performance-based promotions, and long-term career growth.
Responsibilities
Sell Spectrum products and services in a retail setting
Greet customers and identify their wireless and entertainment needs
Upsell and cross-sell plans, accessories, and bundles
Meet or exceed sales goals
Maintain a clean and organized store
Work as part of a team to deliver excellent customerservice
What We Offer
Competitive pay ($60K $75K)
Paid training
Fast promotion opportunities based on performance
Team events, recognition programs, and travel opportunities
Mentorship and leadership development
Requirements
Customerservice or retail experience (preferred, not required)
Strong communication skills
Motivated, positive, and goal-oriented
Flexible availability, including weekends
Must be able to commute to St. Louis, MO 63101
Apply Now
Qualified candidates will be contacted within 48 hours, or contact our HR Team *****************
$60k-75k yearly 15d ago
Customer Service Technician
Brightspeed
Customer service advisor job in Ozark, MO
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.
Backed by funds managed by Apollo Global Management,our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.
Be a part of the team that will make this vision a reality....designing and building a world class fiber network and creating a customer experience second to none.
Check us out on the web!
Job Description
Brightspeed is looking for a CustomerService Technician to join our team! As a CustomerService Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas. In this important roleyou may be required to work varying shifts that include mandatory overtime, weekends, and holidays.
As a CustomerService Technician your responsibilities will include:
Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment
Performing maintenance and repair on outside plant facilities
Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables
Observing all safety rules and regulations
Assisting other technical personnel in the performance of their duties when requested
Actively supporting sales and marketing related activities
Directing customer facing work and sales referrals
Qualifications
WHAT IT TAKES TO CATCH OUR EYE:
High School diploma or equivalent experience
Ability to distinguish colors on facilities
Ability to handle 28 footextension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.)
Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full)
Basic computer skills including MS Office applications
Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes)
Ability to work aloft (e.g. ladder)
Ability to work outside in all weather conditions and at various hours of the day/night
A valid driver's license and satisfactory driving record
Positive and professional appearance and demeanor when communicating the company's products and services to our customers
Accountability/dependability (on time and on load when scheduled and serve on call as needed)
Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures)
Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills)
Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions
Active Learning (curious seeker of added information and actively works to improve skills and knowledge)
Additional Information
BONUS POINTS FOR:
Prior experience as a customer facing telecom operations technician
Basic electricity training/certification or documented equivalent work experience
ADSL installation/repair experience (self/full installs)
A+/Net + Certified Required Soft Skills
#LI-MH1
WHY JOIN US?
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC.We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness throughphysical, emotional and financial health.Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Inclusion and belongingare at the center of our grounding belief in Being Real.
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us befierce advocatesfor moreaccessible,inclusiveand high-quality internet, because webelieve doing so promotesequityin the communities we serve.
Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact to initiate the accommodations process.
For all applicants, please take a moment to review our Privacy Notices:
Brightspeed's Privacy Notice for California Residents
Brightspeed's Privacy Notice
Videos To Watch***************************
$30k-41k yearly est. 2d ago
Customer Support Center Agent I
First Mid Bank & Trust 4.0
Customer service advisor job in Saint Peters, MO
Customer Support Center Agent I Location: St. Peters, MO
At First Mid, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of discretionary short-term incentives (i.e. bonus, incentives, and/or commission). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, tuition reimbursement, an Employee Stock Purchase Plan, and a 401K plan with company match. Incentives and benefits are subject to eligibility requirements.
At First Mid, we aim to make our customers feel valued, satisfied, and understood. We will achieve this by developing a personalized relationship with our customers and by asking questions to create a customized solution based on their needs and throughout their stages of life. We will create clients for life by adhering to our core values and our service standards. Responsibilities include, but are not limited to:
Assisting callers with questions & account inquiries by providing them with accurate information in a professional and courteous manner in accordance with our customerservice standards.
Servicecustomers over the phone with accuracy and efficiency within policy guidelines.
Create a quality service experience by ensuring timely resolution and follow-up to customer needs.
Solicits assistance from management as needed. Seeks management approval for requests outside of their approved level. Notifies management of suspicious and questionable activity.
Adheres to all bank compliance, security and operational policies and procedures.
Performs changes to existing accounts as requested by the customer.
Transferring request that are outside the scope of the CSC to the appropriate individual or department for assistance.
Proactively looks for ways to improve processes that will improve the customer's experience and communicate those ideas to management.
Maintains professional appearance and conduct within the guidelines set forth in Employee Handbook and/or First Mid policies.
Ensuring all customer interactions & documentation follow bank policy & regulations, while maintaining customer confidentiality.
Identifies and recommends products and/or services to best meet the needs of the customer.
Educates and encourages customers to use alternate delivery systems such as ATM, Debit Card, Online, and Mobile Banking.
Actively seeks out and maintains basic product knowledge of all banking products through training courses, meetings, corporate communications, etc.
Complete other specified duties as assigned.
Qualifications Education:
High School Diploma/GED required.
Experience:
1+ year of customerservice experience and/or previous experience working in a financial institution preferred.
Previous contact center experience preferred.
Skills:
Proficient in usage of Microsoft Office and computer application
Strong organizational and communication skills, both oral & written.
High level of interpersonal skills to interact with customers and potential customers in professional manner.
Ability to work additional hours or hours outside of the departmental operating hours as needed.
Total Rewards:
Competitive health, dental & vision coverage with HSA match
401(k) with employer match + Employee Stock Purchase Plan
Generous PTO, paid holidays & parental leave
Tuition reimbursement & performance-based bonuses
Visit our Total Rewards page to see our full list of benefits
First Mid Bancshares, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state-protected classification. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT
Pay Range: $18.00 - $19.62 per hour Apply for this Position
$18-19.6 hourly 4d ago
Customer Service Supervisor
Roha
Customer service advisor job in Saint Louis, MO
From one small office in India in 1972 to a leading Multinational Company, engaged in Manufacture and Marketing of colors and food ingredients, ROHA today has offices in 22 countries, 14 technical application labs in many time zones globally. Manufacturing facilities are spread out across 14 countries: US, UK, Spain, Italy, India, South Africa, Vietnam, Indonesia, Thailand, China, Egypt, Brazil, Mexico & Australia. ROHA's products are marketed in more than 130 countries. Its portfolio includes natural extracts (oleoresins, juices and concentrates), an exclusive range of synthetic colors for the cosmetics and household goods industries, industrial colors, and animal feed additives.
We are hiring CustomerService Supervisor
Candidates must be based in St. Louis
5 days Working
Reporting to Operations Manager
Essential Duties and Responsibilities
Order Processing
Manage order processing from beginning to end, including order entry, order approval, pick tickets, packing slips, documentation and invoice creation, including uploading to customer respective portals
Review R003 daily with manufacturing & procurement. Communicate delays or allocations directly to the customers and request a revised order with new dates
Support the operations manager to develop and update written SOP's, to ensure all processes are documented and followed by the CS team
Ensure accuracy with all EDI order processing and invoice submissions
Customer Communication
Handle complex or escalated customer complaints or issues related to CS processes and ensure prompt and satisfactory resolution
Lead CAPA investigations and implement corrective actions for all CAPA findings related to the CS team
Internal Coordination
To be the main point of contact for customers' operational needs within ROHA, and coordinate with all internal personnel and departments for accurate, timely, and complete response to all customer needs and requests for orders.
Keep respective Account Managers and Sales Director informed of all customer order issues, action plans, and resolutions.
Team Supervision
Monitor and document any performance, attendance, or conduct issues within the team as per company policies.
Provide ongoing training and coaching to improve team performance and develop skills, including resolving customer issues and maintaining professionalism.
Track and evaluate performance of each customerservice representative, using SAP generated reports or similar metrics, providing constant feedback and conducting periodic performance reviews.
Prepare and review reports on customerservice performance metrics as designed by the operations manager monthly
Perform additional duties that may be assigned by Management
Follows all operating procedures, safety regulations, and policies and procedures set forth by the company in addition to all local, state and federal employment laws
$32k-45k yearly est. 4d ago
Slot Service Specialist/Dual Rate Supervisor
Ameristar Casino Resort Spa St. Charles 4.6
Customer service advisor job in Saint Charles, MO
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Always maintains a positive attitude while supporting the policies of Senior Management of the Casino as well as Senior Management of Ameristar Casino Resort Spa St. Charles.
Adhere to established department and property policies and procedures regarding guest service standards; show commitment to Team objectives; be aware of Guest Satisfaction scores and work to achieve these goals as a Team. Show interest in staying well informed about the department and the property
Through teamwork with the Slot Leadership Team, ensure exceptional guest service and prompt response to guests' needs at all times.
This is a uniformed position, which requires that Team Members are in compliance with uniformed appearance standards while on property.
Must maintain the strictest confidence with any and all confidential information disclosed by an Ameristar entity.
Provide cash handling service to casino patrons in your assigned areas of Casino Floor.
Responsible for assigned casino funds and proper handling of funds exchanges.
Respond to change lights on slot machines, service calls from Dispatch and help all customers needing change or other assistance.
Notify the appropriate Ameristar staff members to render assistance outside the scope of your responsibilities.
Ensure that the slot machines are operating properly, and all procedures are executed according to company policy.
Perform minor slot machine repairs not requiring a Slot Technician.
Assist casino patrons with general questions concerning the Casino.
Comply with all Company and departmental policies, procedures, and internal controls.
All other duties as assigned.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$28k-33k yearly est. 1d ago
Contact Center Representative (Bilingual Spanish)
First Bank 4.6
Customer service advisor job in Saint Louis, MO
First Bank Service Center Rep -- Tier 2
Our Service Center Representatives are responsible for providing an excellent client experience by meeting client needs regarding financial and service inquiries from multiple channels.
What You Will Be Doing
Support more complicated service requests that require more time, experience and knowledge on a particular product or service.
Identifies cross-sell and referral opportunities for the expansion of the product and service relationships including additional account relationships as well as other products and services offered by the bank.
Be a friendly voice/representative of First Bank, analyzing client requests, setting appropriate expectations and forwarding them to specialized Service Representative experts (Tier-3 and above) if needed.
Be resourceful in searching for answers through documentation, knowledge base, communities and provide informational request resolutions.
Contributing to the accomplishment of individual, team and First Bank performance goals
High school diploma or general education degree (GED) required
A minimum of 2 years client service experience and/or training, preferably in a banking environment; or equivalent combination of education and experience.
Previous contact call center experience preferred.
Intermediate to advanced comprehensive knowledge and experience with Microsoft Office and business-related software required.
$30k-33k yearly est. 5d ago
Customer Retention Specialist - State Farm Agent Team Member
Nicholas Mortallaro-State Farm Agent
Customer service advisor job in Grain Valley, MO
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
ABOUT US: At our top-performing insurance and financial services agency, we believe in a work hard, play hard culture where fun and productivity go hand in hand. Our team is driven, goal-oriented, and passionate about delivering world-class customerservice while ensuring our clients are properly protected.
We pride ourselves on fostering an environment that supports professional development and personal growth. Here, youll find ample opportunities for advancement as we are committed to helping our employees achieve both their career aspirations and individual goals.
Join us if youre ready to be part of a dynamic, supportive team that values excellence, collaboration, and a balanced approach to work and life.
You May Be a Great Fit as a Customer Retention Specialist at Mortallaro Insurance Agency, Inc If:
Youre the person people call first when life goes sideways - calm, steady, and ready to help.
You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
Youre a natural relationship-builder who earns trust quickly and keeps it.
You listen first, then guide, making customers feel understood while confidently recommending solutions.
Youre compassionate under pressure and can guide someone through their worst day with clarity and empathy.
Location Address: 401 SW Eagles Parkway, Grain Valley, Mo 64029
At Mortallaro Insurance Agency Inc, were here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether were helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, youll fit right in with us.
Seeking a Customer Retention Specialist to support ongoing customer relationships and contribute to office growth. This position focuses on outreach, policy renewals, and relationship maintenance.
Responsibilities
Communicate with existing customers regarding renewals and coverage options.
Review accounts and assist with updates or changes as needed.
Identify opportunities to enhance customer satisfaction and engagement.
Maintain accurate records and documentation of interactions.
Collaborate with team members to meet retention and outreach objectives.
Qualifications
Strong interpersonal and problem-solving abilities.
Effective communication and listening skills.
Detail-oriented with a focus on customer experience.
Previous experience in customerservice or account management preferred.
Must be able to obtain applicable state insurance licenses.
$26k-33k yearly est. 9d ago
Service Expert
Domino's Franchise
Customer service advisor job in Dexter, MO
ABOUT THE JOB
We are searching for qualified delivery drivers. We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
JOB REQUIREMENTS AND DUTIES
You must be 18 years of age and have a valid driver's license with a safe driving record meeting company standards as well as access to an insured vehicle which can be used for delivery. You should possess navigational skills to read a map, locate addresses within designated delivery area and must be able to navigate adverse terrain including multi-story buildings.
Delivery Driver General Duties
Operate all equipment.
Clean equipment.
General store cleaning and maintenance tasks.
Stock ingredients and paper products from storage to work areas.
Receive and process orders over the telephone and in person.
Receive and process payments for orders both in person or over the phone.
Assemble orders to be delivered or picked up.
Prepare food products.
Follow all safe food handling policies.
Deliver orders safely and efficiently to customers within our delivery area.
follow all DOT regulations and standards.
Team Member Advancement
90% of our Franchise owners began their careers as Crew Members or Delivery Experts! Driver to Management, General Manager to Franchisee!
Qualifications
Communication Skills
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills including, but not limited to:
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
Must be able to lift/carry up to 50 lbs.
Ability to stand for the majority of your shift.
Squat, kneel, or climb a ladder/step stool as necessary for stocking and cleaning tasks.
Ability to follow directions given via GPS to locate delivery addresses.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$35k-75k yearly est. 3d ago
Route Service Representative (4-Day Workweek)
Cintas Corporation 4.4
Customer service advisor job in Columbia, MO
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$31k-36k yearly est. 9d ago
Customer Service Technician
Brightspeed
Customer service advisor job in Saint Peters, MO
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.
Backed by funds managed by Apollo Global Management,our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.
Be a part of the team that will make this vision a reality....designing and building a world class fiber network and creating a customer experience second to none.
Check us out on the web!
Job Description
Brightspeed is looking for a CustomerService Technician to join our team! As a CustomerService Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas. In this important roleyou may be required to work varying shifts that include mandatory overtime, weekends, and holidays.
As a CustomerService Technician your responsibilities will include:
Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment
Performing maintenance and repair on outside plant facilities
Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables
Observing all safety rules and regulations
Assisting other technical personnel in the performance of their duties when requested
Actively supporting sales and marketing related activities
Directing customer facing work and sales referrals
Qualifications
WHAT IT TAKES TO CATCH OUR EYE:
High School diploma or equivalent experience
Ability to distinguish colors on facilities
Ability to handle 28 footextension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.)
Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full)
Basic computer skills including MS Office applications
Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes)
Ability to work aloft (e.g. ladder)
Ability to work outside in all weather conditions and at various hours of the day/night
A valid driver's license and satisfactory driving record
Positive and professional appearance and demeanor when communicating the company's products and services to our customers
Accountability/dependability (on time and on load when scheduled and serve on call as needed)
Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures)
Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills)
Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions
Active Learning (curious seeker of added information and actively works to improve skills and knowledge)
Additional Information
BONUS POINTS FOR:
Prior experience as a customer facing telecom operations technician
Basic electricity training/certification or documented equivalent work experience
ADSL installation/repair experience (self/full installs)
A+/Net + Certified Required Soft Skills
#LI-MH1
WHY JOIN US?
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC.We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness throughphysical, emotional and financial health.Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Inclusion and belongingare at the center of our grounding belief in Being Real.
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us befierce advocatesfor moreaccessible,inclusiveand high-quality internet, because webelieve doing so promotesequityin the communities we serve.
Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact to initiate the accommodations process.
For all applicants, please take a moment to review our Privacy Notices:
Brightspeed's Privacy Notice for California Residents
Brightspeed's Privacy Notice
Videos To Watch***************************
$30k-41k yearly est. 2d ago
Customer Service Representative
Teksystems 4.4
Customer service advisor job in OFallon, MO
If you're the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit for this opportunity. You'll be the first contact for our customers: answering billing questions, taking payments, assisting with portal login and navigation, and general inquiries.
Job Responsibilities:
* Phone servicing of billing inquiries, taking payments, client concerns, portal navigation assistance, etc.
* Provide excellent customerservice and accurate information via incoming telephone calls, text chats and email in a fast-paced, automated, high-volume contact center environment
* Assume ownership and accountability in handling customer requests in an efficient, accurate and professional manner
* Demonstrate the ability to analyze information to make appropriate decisions and solve problems, while maintaining a pleasant phone experience for the caller
* Perform basic mathematic calculations, such as percentages, addition, division and subtraction calculations to respond to customer inquiries
* Effectively navigate multiple system applications to research, analyze and resolve requests, inquiries & concerns
* Maintain established levels of productivity, service, and quality standards
* Learn and comply with corporate policies, regulatory standards (SOX), business processes (PCI) and procedures
* Complete additional tasks and other projects/duties as assigned
* Work overtime as needed
*Skills*
customerservice
*Top Skills Details*
customerservice
*Additional Skills & Qualifications*
Skills:-
* Effective, strong, and service focused communication skills, both verbal and written
* Strong decision-making velocity in a fast-paced, high-volume phone contact center environment
* Proficient computer skills (keyboarding, login, web/cloud navigation), Microsoft 360 (Excel, Word, Outlook, Teams), multi-monitor usage and multi-tasking
* Demonstrate professionalism, personal accountability, reliability and taking personal pride in the handling of inquiries from our customers and agency partners
* Ability to manage competing demands, handle stressful situations, problem solving and strong decision velocity
Education/Experience
* Minimum of high school diploma or equivalent; college degree or currently pursuing is a plus!
* Experience in a high-volume contact center with a strong focus on superior service is a plus!
* 1-2 years CustomerService experience
*Experience Level*
Entry Level
*Job Type & Location*This is a Contract to Hire position based out of O Fallon, MO.
*Pay and Benefits*The pay range for this position is $20.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in O Fallon,MO.
*Application Deadline*This position is anticipated to close on Jan 22, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$20-20 hourly 2d ago
Insurance Customer Service Representative
First Mid Bank & Trust 4.0
Customer service advisor job in Saint Peters, MO
Insurance CustomerService Representative Location: St. Peters, MO
At First Mid, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of discretionary short-term incentives (i.e. bonus, incentives, and/or commission). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, tuition reimbursement, an Employee Stock Purchase Plan, and a 401K plan with company match. Incentives and benefits are subject to eligibility requirements.
Responsible for transactional customerservice and policy renewal process. Supports account administrators, account managers and producers in renewing existing policies and selling new accounts. Responsibilities include, but are not limited to:
Renew and/or market expiring policies by gathering updated customer information and processing with underwriters/systems for policy issue.
Meets customers' daily requests including policy changes, certificates of insurance, provides answers to customer questions.
Monitors policy expiration list to be certain that expiring policies are renewed.
Monitors accounts receivable balances on assigned accounts.
Provides administrative support to producers including preparing insurance applications.
Cross-sell insurance and bank services in a professional manner.
Complete required training associated with job function.
Performs other duties as required.
Qualifications Education:
High school diploma or GED.
Some college preferred but not required.
Prefer candidates that hold current Property and Casulty License, Series 6 or ability to obtain within 90 days of employment.
Experience:
Prior insurance experience is preferred.
Prior experience with Excel, Word and related software is required.
Skills:
Ability to gain thorough knowledge of insurance products and coverages.
Must have the ability to gain and maintain an Insurance Producers license and a valid Illinois Driver's license for this role. First Mid will facilitate training and testing for additional licensure as needed.
High level of organizational and communication skills including the ability to handle multiple simultaneous tasks and establish priorities.
Ability to empathize with customers and to respond appropriately.
May be required to work earlier or later than the normal workday and may be required to work outside of the office to facilitate extended hours or customer visits.
Total Rewards:
Competitive health, dental & vision coverage with HSA match
401(k) with employer match + Employee Stock Purchase Plan
Generous PTO, paid holidays & parental leave
Tuition reimbursement & performance-based bonuses
Visit our Total Rewards page to see our full list of benefits
First Mid Bancshares, Inc., is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state-protected classification. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT
Pay Range: $17.50 - $22.19 per hour Apply for this Position
$17.5-22.2 hourly 5d ago
Service Expert
Domino's Franchise
Customer service advisor job in Poplar Bluff, MO
ABOUT THE JOB
We are searching for qualified delivery drivers. We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
JOB REQUIREMENTS AND DUTIES
You must be 18 years of age and have a valid driver's license with a safe driving record meeting company standards as well as access to an insured vehicle which can be used for delivery. You should possess navigational skills to read a map, locate addresses within designated delivery area and must be able to navigate adverse terrain including multi-story buildings.
Delivery Driver General Duties
Operate all equipment.
Clean equipment.
General store cleaning and maintenance tasks.
Stock ingredients and paper products from storage to work areas.
Receive and process orders over the telephone and in person.
Receive and process payments for orders both in person or over the phone.
Assemble orders to be delivered or picked up.
Prepare food products.
Follow all safe food handling policies.
Deliver orders safely and efficiently to customers within our delivery area.
follow all DOT regulations and standards.
Team Member Advancement
90% of our Franchise owners began their careers as Crew Members or Delivery Experts! Driver to Management, General Manager to Franchisee!
Qualifications
Communication Skills
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills including, but not limited to:
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
Must be able to lift/carry up to 50 lbs.
Ability to stand for the majority of your shift.
Squat, kneel, or climb a ladder/step stool as necessary for stocking and cleaning tasks.
Ability to follow directions given via GPS to locate delivery addresses.