Customer service advisor jobs in Normal, IL - 350 jobs

At Horizon Hobby, we inspire dreams and help build memories! Our company is the leader in the global Radio Control industry, celebrating 40 years in 2025! We offer tremendous opportunities for growth and development and a full array of benefits including discounts on our products. We are currently hiring for a Wholesale Customer Support Representative! We are currently hiring for a Wholesale Customer Support Representative to support Horizon Hobby Retail Partners. This role is a business-to-business (B2B) focused and provides service to authorized wholesale accounts only. This position not does not support direct-to-consumer inquires. The Wholesale Customer Support Representative provides an industry-leading support experience to retail partners via phone and email. The primary objective of this role is to support the operational and service needs of wholesale accounts in a timely, accurate and professional manner. This is a full-time, on-site position at our Champaign Illinois location. Working hours are Monday-Friday 8am-5pm. Typical pay for this position is $16hr. The final offer for this position will be based on the unique experience and qualifications of the candidate selected. This position may also be eligible for a bonus not included in the base pay range. Key Responsibilities * Serve as a primary point of contact for retail partners, responding to inquiries related to orders, shipping, invoicing, returns and warranty processes. * Respond to retail partner inquiries within established service-level expectations (phone, email and or digital channels). * Accurately document all interactions, actions and resolutions within internal systems. * Collaborate effectively with internal teams (Sales, distribution, Finance, Service and Operations) to resolve retail partner issues. * Assist in identifying recurring issues, process gaps, or trends impacting retail partners and contribute to continuous improvement efforts. * Participate in meetings related to wholesale customer service and operational initiatives as required. * Maintain a high level of organization, attention to detail and time management while handling multiple priorities. * Perform addition duties or projects as assigned by management. Role Scope Specifics * This position supports wholesale retail partners only. * Interactions are focused on B2B operations. * This role does not provide direct support to end consumers unless required for third party sales as back-up. Qualifications * High school diploma or equivalency * Preferred knowledge of radio control products * Preferred prior experience in a B2B wholesale role, with a minimum of six months in a customer service or support role * Proficiency with computers and standard windows operating systems such as Excel, Word and Outlook. Microsoft teams is a plus * Experience using CRM or ERP systems such as Salesforce, Oracle or any other similar platform is a plus. * Strong written and verbale communication skills. * Ability to interact and work effectively with cross departments. Benefits and other perks * Medical, Dental, Vision * HSA and FSA options * Short-Term and Long-Term Disability Insurance * Life Insurance and Supplemental Life Insurance * 401(k) with a company match * Paid Time Off * Paid Holidays * Internal Rewards * Discounts on Products * Additional Coverage such as accident, critical, hospital and pet insurance. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Horizon Hobby is a progressive, innovative company and, as such, is constantly reevaluating and reinventing the processes and procedures associated with each job. The essential duties and responsibilities of this position may change at any time. In addition, employees may be asked to work on special projects or to assist with other work necessary or important to the operation of Horizon. Your cooperation and assistance in performing such additional work is expected and appreciated. Horizon Hobby, LLC is an equal opportunity and E-Verify employer

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 5201 West War Memorial Drive Location: USA Marshalls Store 1216 Peoria ILThis position has a starting pay range of $16.00 to $16.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Excellent opportunity for an experienced Customer Service Representative who has compassion for those needing help, who takes professional satisfaction in supporting co-workers, and who thrives in an environment that involves a variety of tasks. Our Bloomington IL. location seeks a part-time Customer Service Representative. Position may require some weekend and evening hours. Responsibilities Deliver exceptional customer service by adhering to Chestnut's behavioral standards and promoting its culture of service excellence. Greet customers, provide directions, answer phone calls, and route calls appropriately. Conduct patient interviews in person or by phone to collect demographic, financial, and other necessary information for billing and payer plan establishment. Assist patients with fee-related inquiries, collect financial information, and copy identification and insurance cards to establish service fees. Maintain knowledge of Chestnut's emergency procedures, monitor lobby/building occupancy, ensure client and visitor safety, and complete Incident Reports as needed. Schedule appointments based on medical needs, gather medical concern information, determine need for nurse triage per red flag protocols, and coordinate triage when necessary. Check patients in and out following department protocols. Review EMR for follow-up appointments, update necessary information, and ensure completion of mandatory documentation, including consents, disclosures, and patient signatures. Verify payer eligibility through approved websites/software for each appointment and update the EMR accordingly. Receive and record payments according to prescribed procedures. Scan and attach documents to the patient EMR and provide backup to medical records staff. Participate in team, staff, QI, and development meetings, applying gained knowledge as appropriate. Operate office equipment, including copiers, printers, scanners, and fax machines. Maintain a clean, organized, and orderly work area. Collaborate with team members, providing backup support as needed. Promote the recovery model by demonstrating respect and courtesy to create a safe, welcoming environment. Promote Chestnut's culture of customer service excellence through the adherence to Chestnut's behavioral standards for customer service. Maintain and protect confidentiality and security of all organizational information gained in the course of performing job responsibilities including but not limited to, financial and client/patient information. Perform other duties as assigned. Qualifications High school diploma or equivalent. Strong customer service background. Excellent telephone skills. Knowledge of insurance policies and experience using an electronic health record with scheduling software desired. General knowledge of standard office procedures and use of office equipment. Good interpersonal and organizational skills, attention to detail, and discretion in handling confidential information. Demonstrated ability to communicate clearly and professionally with a diverse population. Ability to manage multiple tasks. Basic keyboarding skills. Experience using MS products. Ability to commute among locations to perform assigned duties. Valid driver's license, private auto insurance. Must be insurable. Are you intrigued by this job but don't meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! You might be just the right candidate for another role. We'd love to explore the possibilities with you! EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $16.00 - $17.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. check out our benefits here!

Company Mission: To be the premier employer for individuals with disabilities. Title: Front Desk/Customer Service Brief Description: We are looking for a friendly and highly organized Front Deck / Customer Service Support professional to join our team. In this role, you will be the first point of contact for our customers, ensuring a positive experience from the moment they arrive. You will manage inquiries, provide information, assist with bookings or transactions, and support day-to-day operations. Your excellent communication and multitasking skills will be essential to the smooth functioning of the front desk area. . Responsibilities: Key Responsibilities: Greet customers and visitors in a professional and friendly manner upon arrival. Answer customer inquiries via phone, email, or in person, providing accurate information about services, products, and processes. Maintain a clean, organized, and welcoming front desk area. Assist customers with any issues, concerns, or requests in a timely manner, ensuring high levels of customer satisfaction. Collaborate with other departments to ensure smooth service delivery. Handle administrative tasks such as filing, data entry, and maintaining records. Monitor and respond to customer feedback, helping to resolve any issues. Assist with special projects or promotions as needed. Process customer orders and communicate with shipping in a timely manner. Monitor inventory levels for clients and notify them when certain products are low, for reordering purposes. Collaborate with other departments to resolve any issues or delays for orders and notify clients if any potential issues arise. Assist with uploading fulfillment orders into PPS systems. Assist with return processing of orders in PPS systems. Assist with entering production information into PPS systems and communicating with clients. Assist with entering scrap information into PPS systems and communicating with clients. Assist with handwritten letters to clients. Work Conditions: Must be willing to work 40 hours per week. All work done primarily in an office environment. Qualifications: Previous experience in customer service or a front desk role preferred. Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Ability to remain calm and professional under pressure. Experience with basic office software and systems (Excel, MS Office). High school diploma or equivalent; additional qualifications in business or hospitality are a plus. Positive attitude and a team player. Ability to work flexible hours, including evenings or weekends if required. Benefits: Health Insurance Dental Insurance Vision Insurance PTO 403B - retirement plan Long Term Disability Hospital Indemnity Legal Accident Insurance Critical Illness Employer paid Life Insurance Employer paid Short Term Disability Bonus Opportunities

Company & Benefits Information At Blain's Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance. As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been named a Forbes Best Employer for seven consecutive years! Associates hired into a full-time role will become eligible for the following benefits effective their 91 st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc. All major Holidays & Birthday off Advanced Leadership Training Programs: build the skills to grow your career Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more! Internal recognition programs that support an engaged workplace 401(K) with company match Paid ASE testing and certifications Compensation Saturday & Sunday weekend premium pay $2.50 per hour Base pay up to $17.75/hr The pay listed for this position may vary based on experience. Please note, compensation decisions are contingent on the facts and conditions for each job opening. We take into consideration the minimum requirements outlined in the job description, such as, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Please note salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Blain's Farm & Fleet position description for accurate pay range information. Job Duties The Service Advisor will perform automotive services in a timely and efficient manner while providing quality customer service. Associates will be trained to achieve Level I status. Assist customers with their purchases in a customer service and sales focused environment. Utilize computers to determine product inventory levels and product arrival dates. Utilize computers and VAST system to set up work orders for customers, schedule service work and communicate to the service department. Explain work orders and invoices to customers. Perform Retail Cashier Duties by obtaining and processing customer payments. Install batteries, balance wheels, repair and install tires when required. Perform oil changes using LOF procedures when required. Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures. Ability to interpret vehicle inspection results and make appropriate service recommendations to customers. Qualifications Must have great communication skills Ability to pass pre-employment drug screening and background checks Ability to read and speak English Ability to effectively communicate with customers and coworkers Must be 18 years of age or older Prior auto repair experience is preferred Prior retail experience preferred EEO Statement Blain Supply, Inc and Blain's Farm and Fleet (collectively "Blain's") is proud to be an Equal Opportunity Employer. We recognize the importance of diversity and creating an inclusive culture in order to leverage the skills and talents of all people to the mutual advantage of each individual and the organization. Blain's does not discriminate against applicants or employees on the basis of race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any applicable legally protected status. Our goal is to continue to be recognized as an employer of choice and we have received Forbes Best Mid-Sized company to work for an unprecedented 7 years in a row.

We are seeking a highly motivated Leasing and Resident Services Specialist to join the team at Smile Student Living! If you have experience in customer service, event management, hospitality, or sales and want to learn about real estate, our position may be perfect for you! The Leasing and Resident Services Specialist will work with the management team to provide top-notch customer service while helping prospective residents find their perfect home. In this fast-paced sales role, you will have the opportunity to participate in an attractive incentive program. The ideal candidate will embody Fairlawn's core values: Be Kind, Own It, Be Flexible, and Always Improve. What will you do? Serve as a leasing agent and tour expert - this means being well-versed with our properties and amenities Show properties and sell their features and amenities to prospective tenants Review lease applications and document requirements for eligibility Assist in daily customer service operations including guest inquiries, preparing notices and resident communications, showings, tenant screenings, and tenant applications Provide exceptional customer service in a fast-paced office through multiple communication channels (phone, email, text) to maintain positive resident relations Prepare move-in paperwork, confirm residences are move-in ready, perform unit inspections, and perform move-in orientations with new residents Maintain good rapport with current and prospective tenants Process maintenance requests and follow up with residents to confirm the completion Learn and ensure compliance with all Fair Housing Laws including local, state, and federal housing regulations (We provide training) Pivot, roll up your sleeves, and jump in where needed! Why should you work here? Competitive Pay. We are ready to invest in you! Medical, Dental, Vision, and Life Insurance to access care for positive health outcomes and your overall wellbeing Employee sponsored benefits including Short Term Disability, Life Insurance, Critical Illness, Accident, Flexible Spending, and H.S.A. Accounts to avoid costly medical expenses due to gaps and ensure that all your medical needs are met 401(k) Retirement Plan with Match to invest in your future wealth and retirement Paid Vacation, Sick Leave, and Holiday Pay to help you reset and come back rejuvenated and refreshed Company events to promote team cohesion Wellness Days to focus on being your best self. We want you to have time to disconnect and recharge in a way that works for you The opportunity to work for a growing organization where you are valued and can have a direct impact Quarterly off-site meetings with your manager to celebrate wins, issue solve and ensure you are set up for success. Plus, the process is rewarding, and the results are great for your career Requirements Who you are -- We'd love to hear from you if you: Hold a high school diploma or GED Have at least 1 year of customer service, hospitality, retail, or sales experience Have at least 1 year of office administration or data entry experience, preferred Bilingual (English/Spanish) a plus Must be able to obtain an Illinois Residential Leasing Agent License within 1 year of employment (Illinois Properties ONLY) as applicable Must hold an active driver's license with 2 years of driving history and pass MVR requirements Are proficient with computer applications and software (e.g. Microsoft Office Suite, AppFolio, Outlook) and an aptitude for learning new software and systems Have excellent interpersonal, written, and verbal communication skills Demonstrate superior attention to detail, high energy, and a positive attitude Embody our core values: Be Kind, Own It, Be Flexible, and Always Improve Some additional things you will need: Availability to work longer hours and weekends during prime leasing season and turnover (specific dates vary from year to year) Must be able to perform the physical functions of the position resident communications, not limited to the ability to walk properties, complete physical inspections, deliver communications, and show properties Fairlawn is a vertically integrated firm focusing on real estate investment, management, and development. Based in Chicago and Champaign, Illinois, and managing a portfolio of 5,700 units with an asset value of $850 million, Fairlawn has a 10-year record in value-add projects, student housing, and build-to-rent communities. Fairlawn's best-in-class student housing brand, Smile Student Living, manages 3,400 beds at the University of Illinois Urbana-Champaign and is a key player in student housing in the region. Fairlawn has established a strong presence across Illinois, Indiana, and Kentucky, and is actively expanding into additional Midwest markets. We are seeking candidates who demonstrate a strong alignment with the requirements listed above. While meeting all qualifications is preferred, we understand that exceptional candidates may bring comparable experience and skills to the table including prior experience at Fairlawn. We value diversity of thought and experience, and we are committed to considering all applicants [internal and external] and to identifying and selecting the most qualified applicant for the role. Our company uses the Entrepreneurial Operating System (EOS) to run and help grow our business - the tools from EOS contribute to finding the right people and putting them in the right roles, effectively solving issues as they arise, and building a culture of accountability. In short, it gets everyone on the same page and working toward the same goals. If you have an ownership mindset and take pride in all the details, joining our team may be perfect for you! We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. Salary Description $16.00 + Incentives

Licensing/Registration/Certification Required: Food Handler Certificate Preferred: Valid Illinois Driver's License with no major moving violations in the past three years. Skills/Knowledge/Abilities All items listed should be taken to read that the individual already has these skills or has the ability to rapidly acquire them. Good speaking voice with clear enunciation and pleasant tone; good listening skills Ability to hear and ring food orders in a point of sale computer terminal accurately; count and make change correctly. Ability to read and coordinate food orders from computer tickets. Ability to read recipes and execute preparation instructions. Understanding and practice working under food service sanitation regulations. Attention to detail. Knowledge of store menu, prices and products. Courteous, professional interaction with diverse types of persons. High sense of urgency. Neat personal appearance and pleasant manner. Working Conditions Work will be done mostly in a high volume food carry out area with the accompanying extremes of temperature, crowded conditions, noise and rapidly moving foot traffic. There will be consistent and various activity during the entire work shift. Thank you for taking the time and showing interest in working for Avanti's. Working here means making a serious commitment to learning about Avanti's culture and help to achieve our mission through our vision and values. We operate under a customer centric philosophy; it is the external customer that ultimately brings you this opportunity, serving them with excellence will bring you job satisfaction and opportunities for advancement or a career with Avanti's. The internal customer, your co-workers, will require you to work closely with diverse groups of people. Having the ambition to collaborate with your internal customers to provide exceptional service and quality food is necessary and will be a requirement. Relationships are the foundation upon which the ultimate success of our restaurant exists. Every task assigned to each position is equally important; regardless of job title or rank. Our team is only as strong as the weakest link; those individuals focusing on being a strong link need only complete this application. We understand that not everyone will care as much about this as we do; If you think this is the place you are looking to dedicate yourself, please continue to completing an application. We look forward to learning about you during our interview process.

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Candidate Responsibilities: The candidate will be a key member of the media management team. This job function will enable our dealers, customers and internal personnel to order or download marketing and product support media. This position will be responsible for ensuring the accurate loading of marketing and product support media to the Caterpillar Media Management Center (CMIC). This will require providing training, correcting errors in records, collaborating with the media team, media owners and print supplier. This candidate will need to generate reports, conduct internal audits, provide media numbers to media owners add new users to systems and generate communications announcing new media twice a month. The vision of this position is to understand the foundational components of media management to prepare for a more advanced role on the team. As the candidate develops in this role, they will be involved in setting strategy and processes to assist in the transformation for expanded digital deliveries. Candidates must be proactive and forward thinking and be able to work in a team environment. A key ability is being able to follow standard processes with an attention to detail to ensure enterprise compliance. Qualifications REQUIRED: • Associate's Degree Minimum of five years work experience HIGHLY DESIRED: Four year university degree Enable internal processes to allow for timely and accurate delivery of media via various delivery methods. Provide accurate data and reports, to deliver innovative solutions. • Our first line of support to our global business partners for all media related inquires. Typical Day: • A typical day in this role will vary based on priorities of our dealers, suppliers, management and business partners. The ultimate goal is to ensure we have provided the right media, in the appropriate language in the desired format to our dealers to enable customer success. Technical Skills: Proficient in MS Office products (Excel, Word, etc) Basic understanding of database functionality Intermediate knowledge of various file structures (i.e., PDF, JPEG, GIF, etc) HIGHLY DESIRED: Knowledge of Caterpillar product line Soft Skills: Highly organized Self starter Analytical Detail oriented Quick learner Team player Flexibility/Adaptability Additional Information To know more about the position, please contact: Jeff Demaala ************

Performs in an environment that is fast paced, involving repetitive quality tasks or other tasks as requested at a customer location (Bloomington, IL). This position is representing Hyundai Transys Georgia Seating System, LLC (Champaign, Illinois) and professionalism is required. Duties and Responsibilities (but not limited to): Review Hyundai Transys manufactured seats before they are installed into vehicles at Rivian and ensure there are no quality defects. Rework as needed (if allowed by the customer). Review seats after they are installed into the vehicles and ensure there are no quality defects. Rework as needed (if allowed by the customer). Participate in daily MRB review at the customer location and send feedback to Transys. Take pictures of the suspect part seat(s) installed inside the vehicles Communicate using KakaoTalk as needed regarding daily activities Upload pictures through KakaoTalk (chat group link) Review all production parts when time permits including launch parts and work closely with Rivian Quality group. Participate in trials and coordinate / perform rework as regulated by Hyundai Transys (Champaign Illinois) Ability to review parts and make determinations if they pass/fail the quality standards Track parts and rejects Supporting the Customer Quality Engineer with coordinating and performing containment activities at customer site(s) including retrofitting, reworking, re-labeling, sequencing issues, etc due to issues or concerns identified by the customer and/or Hyundai Transys Follow EHS policy Other duties as assigned Technical Skills Required: Must be able to identify visual defects and assist in making quality decisions Must have good problem-solving skills Must have good interpersonal and communication skills required Must be proficient skills in math, reading and writing Must be able to use a cordless iron (if allowed by the customer) Must be professional Must have a cell phone available for communication Must have reliable transportation Must be able to work independently Technical Skills Required: Must be able to identify visual defects and assist in making quality decisions Must have good problem-solving skills Must have good interpersonal and communication skills required Must be proficient skills in math, reading and writing Must be able to use a cordless iron (if allowed by the customer) Must be professional Must have a cell phone available for communication Must have reliable transportation Must be able to work independently Working Experience Required: Must have experience in an assembly and manufacturing environment: Familiarity with IATF16949 or ISO9001 preferred. Education: High School Diploma or equivalent Physical Demands/Working Conditions: The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Constant walking and standing throughout the shift. Frequently required to bend at the knees and waist Required to use hands to type, handle objects and paperwork Required to use hands to type, write, handle objects, boxes, equipment, tools and paperwork Required to reach and hold on to items at chest level or reach above the shoulder May be required to lift and carry objects weighing up to 50 lbs. May be required to wear safety Personal Protective Equipment for eyes, face, head, feet, hearing, hands and arms. Ability to work overtime and/or weekends as required Ability to work a fixed or rotating schedule. Ability to follow instructions. The employee generally works indoor manufacturing environments. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Hyundai TRANSYS Georgia Seating System, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Duties: Under the direct supervision of the Coordinator of Member Services, the Customer Service Representative - RiverPlex, will be responsible for all functions at the front desk including but not limited to: Enthusiastically greet all members/guests/staff upon entrance to the facility. Answer phones, qualify calls, and direct them to the appropriate person. Read Hot Notes and apply information from them to daily duties - Give correct information at all times. Keep informed on all facility information/upcoming events. Scan member ID cards and verify membership status - take appropriate action when “Alerts” warrant. Issue wristbands to the appropriate population. Run POS transactions. Look up members in Aphelion. Ensure forms are filled out correctly. Control the flow of traffic with a calm and friendly demeanor. Answer questions correctly, handle suggestions and concerns with tact and caring with the ability to refer to policy. Fold towels, maintain adequate stock, and monitor the quality of the product. Keep desk, carpet, lobby, windows, and rugs cleaned and organized at all times. Tag lost and found using detail in descriptions. Maintain facility information, flyers, brochures, and office supplies. Maintain open communication with supervisor regarding all issues, i.e., staffing, new ideas, problems, etc. Attend monthly mandatory staff meetings. Follow all safety procedures that pertain to the duties performed. Support all aspects of the Park District's safety program. Perform other duties as assigned. Essential Functions: The work requires some physical exertion in handling supplies and materials relevant to programming. Prolonged standing, bending, and stooping. Ability to understand and complete paperwork and record-keeping in order to complete duties. Ability to operate a computer, copy machine, scanner, etc. Ability to lift up to 40 lbs. Qualifications Education: A high school diploma or equivalent. Experience: Strong customer service skills/experience required. Knowledge and Ability: Ability to perform basic computer functions. Ability to work cooperatively and harmoniously with people of all ages/economic levels in an enthusiastic and caring manner. Ability to make decisions, problem-solve, diffuse angry situations, retain a vast amount of information, and relate to policy using common sense and diplomacy. Ability to multi-task and react positively to changing situations/policies. Ability to stand for extended periods of time. Ability to work a minimum of 12 hours per week and have the flexibility to work different shifts/days, as needed. Ability to be professional, respectful, accountable, innovative, to follow safety procedures, and be equitable to both internal and external customers. Perks: Part-time employees enjoy discounted recreation classes and free admission to select Park District facilities. The Peoria Park District hires without regard to race, color, religion, sex, age, national origin, citizenship status, ancestry, sexual orientation, marital status, disability, pregnancy, military status or unfavorable discharge from military service, protected veteran status, or on the basis of any characteristic protected by law. All qualified individuals are encouraged to apply. AN EQUAL OPPORTUNITY EMPLOYER.

Job Description Byerly Aviation is looking for a Full Time Data Entry/Technical Services Writer The Data Entry/Technical Services Writer is responsible for the day to day clerical activities of the Parts department. The Data Entry/Technical Services Writer is also responsible for supporting the technical services writing and activities of the Director of Maintenance as needed. Duties and Responsibilities Provide parts service for customers and provide additional information and services as required Provide parts service for mechanics and technicians. Provide additional information and services as required Create work orders for maintenance and avionics when needed Enter Discrepancies Creating purchase orders for vendors when ordering parts Enter changes in Total FBO made by the Director of Maintenance for final invoicing to the customer Ordering for all departments when needed, shop supplies, parts, etc. Oversee the preservation of all articles or parts, while carried in inventory, including parts that are subject to deterioration and shelf life specifications Assist in shipping for all departments as needed Maintain shipping stock, including boxes, shipping labels, shipping docs, and packing Keep updated inventory, keep current by relabeling and bar-coding for digital transition and reorganizing bin locations to better locate parts for easier access Maintain baggie stock for shop and parts room Maintain shop consumable stock in shop room Maintain current fuel pricing on website Maintain printer ink stock for all PCs Qualifications MS Word and MS Excel Proficiency Strong verbal and written communication skills Strong organizational skills and attention to detail Ability to prioritize and multitask in a fast paced environment Excellent interpersonal skills Ability to interact with all levels of the organization and external customers High school diploma or equivalent Data entry experience required Technical writing preferred, but not required Must have the ability to work with patience and courtesy in customer relations Essential Functions While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle or feel, reach with hands and arms, talk and hear. The employee is frequently required to balance, stoop, kneel, crouch or crawl. The employee is required to sit. The employee must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include, close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Pay & Benefits Full-Time Benefits Include: Medical, Dental, Vision, Life insurance Company-Paid Life AD&D, ST Disability, LT Disability 401(k) Participation Holiday Pay Vacation Pay Paid Leave (PTO) Starting Pay Range: $18.00-$20.00 per hour Byerly Aviation is an Equal Opportunity Employer

is located onsite in Peoria, IL*** WHO ARE WE: BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings. We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE. SUMMARY: The Customer Service Representative is responsible for the daily tasks related to all customer accounts and Account Manager needs. The Customer Service Representative communicates and coordinates with suppliers and Account Managers, while providing quality customer service. ESSENTIAL DUTIES AND RESPONSIBILITIES: Personally exhibits, recruits and coaches associates consistent with BlackHawk Core Behaviors Responsible for promoting culture of safety Respond appropriately and in a timely manner to all customer and Account Manager incoming communications. Analyze and assess customer needs completely and accurately with efficiency. Work with suppliers and Account Managers to identify, source, and price appropriate product solutions and provide quotes for product solutions per OS ticket and other BHID response time guidelines. Process customer orders, Return Material Authorizations and Guaranteed Test Orders and purchase material's to fill customer orders. Review and maintain P21 portals daily for potential late orders, Return Material Authorizations, items not on a PO and unapproved orders. Identify and resolve root cause issues by working and communicating with responsible cross functional teams to minimize repetition of the original issue. Develop a detailed working knowledge of BlackHawk policies, procedures and practices. Maintain a deep understanding of the BHID systems (including P21, OS ticket, ServiceNow, SharePoint, and Compass), suppliers' systems/websites and usage of those systems. Perform all work in accordance with the company documented ISO processes and procedures utilizing appropriate company systems. Perform other duties as assigned QUALIFICATIONS: Excellent written and verbal communications skills utilizing phone, email and instant message. Excellent critical thinking skills to analyze and solve problems. Diligent and detail oriented. Ability to manage multiple tasks, shift gears to react to urgent scenarios and meet daily deadlines. Proficient in and comfortable with basic computer operation. Ability to learn new software programs as a user. Ability to learn and apply experience with vending platforms (CribMaster, Autocrib, etc.) Experience in industrial field, B2B sales and customer service. SUPERVISORY RESPONSIBILITIES: No direct supervisory responsibility. EDUCATION and/or EXPERIENCE: High school diploma or equivalent required. Minimum 1 year previous experience in customer service or inside sales preferred. Experience in cutting tools, abrasives and MRO areas preferred. Experience with Microsoft office suite required. CERTIFICATES, LICENSES, REGISTRATIONS: None required WORK ENVIRONMENT: Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employee is required to use computer and other equipment. Employee frequently lifts and/or moves up to _50_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision. PPE REQUIRED: Wrist rest for keyboard and mouse pad BENEFITS: Health Insurance BCBS of OK HDHP HSA with Employer match (must meet criteria) Dental and Vision Insurance 401K Plan and Company Match FSA (Full FSA, Limited FSA, and Dependent FSA) Company paid Long Term and Short-Term Disability Company paid basic Life Insurance and AD&D/ Supplemental life and AD&D/Dependent life Ancillary Critical Illness Insurance (Wellness Rider Included) Ancillary Accident Insurance (Wellness Rider Included) Ancillary Hospital Indemnity Employee Assistance Program (EAP) - Includes concierge services and travel assistance. Paid Time Off Holiday Paid Time Off Gym Reimbursement Quarterly Wellness challenge with a chance to will money or prizes Tuition Reimbursement - after 1 year of employment *BlackHawk Industrial is an Equal Opportunity Employer **As part of our BHID policy, we require all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment.

Allerton Park and Retreat Center Allerton Park and Retreat Center, in Monticello, IL, is accepting applications for a Customer Service Specialist who will be responsible for ensuring that the Allerton guest experience is executed flawlessly with attention to detail. The Customer Service Specialist will also ensure that Allerton accommodations meet the expectations of the guest and serve as a primary point of contact for guests and potential guests. The hours for this position are 3:00-11:00 p.m., Tuesday-Saturday. Duties & Responsibilities Front desk operations & guest services * Greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service. This includes, but is not limited to, making reservations, sending confirmation emails, processing payments, processing refunds, and resolving complaints. * Maintains records of guest information and interactions. * Compile monthly revenue numbers of hotel operations and prepare statements for management. * Serve as primary point of contact for guests while they are in-house and be able to make appropriate decisions and handle last-minute changes. * Respond to guest inquiries and requests and resolve complex issues in a timely, friendly, and efficient manner. * Ensure that events on the property are ready when clients arrive by assisting with set-up and placement of food, beverage, and other items for guests when needed including bartending. * Book rentals for events which includes processing payments and emailing confirmations and necessary information to clients. * Responsible for selling gift certificates, Allerton merchandise, etc. over the phone or in person including preparing the product, shipping, processing payments, and recording those sales. * In collaboration with the Retreat Center management, set standards and policies for the Allerton guest experience including hotel and front desk operations. * Responsible for hotel inventory including purchasing and/or reporting needed items as necessary. Responsible for ensuring that the Allerton guest experience is executed with attention to detail by maintaining a clean, sanitary, and comfortable environment for hotel guests. * Report items in need of repair. * Ensure confidentiality and security of guest rooms. * Make beds, remove, and replace linens. Wash, dry, and fold laundry. * Restock Closets. * Clean guest rooms and bathrooms which includes, but is not limited to, dusting, mopping, vacuuming, and washing windows. * Other duties as assigned. Minimum Qualifications 1. High school diploma or equivalent. 2. Any one or combination totaling three (3) years (36 months) from the following categories: A. college coursework in business administration, communications, public relations or a closely related field as measured by the following conversion table or its proportional equivalent: * 30 semester hours equals one (1) year (12 months) * Associate's Degree (60 semester hours) equals eighteen months (18 months) * 90 semester hours equals two (2) years (24 months) * Bachelor's degree (120 semester hours) equals three (3) years (36 months) B. responsible work experience in customer services, public relations, office administration, business and financial operations, healthcare administration or other closely related experience 3. One (1) year (12 months) of work experience comparable to that gained as a Customer Service Representative Knowledge, Skills and Abilities * Ability to maintain a professional appearance and interact positively with hotel guests. * Must be reliable. * Must be highly organized with high attention to detail. * Excellent written and oral communication skills. Appointment Information This is a 100% full-time Civil Service 4809 - Customer Service Specialist position, appointed on a 12-month basis. The expected start date is as soon as possible after the close of the search. The salary range for this position is $42,000-$45,000. We strive to provide a competitive salary, considering factors such as available market data, internal equity, candidate experience and qualifications, collective bargaining agreements, and budget constraints. The final salary offer will be determined through a thorough assessment of these elements. Work authorization is not available for this position. For more information on Civil Service classifications, please visit the SUCSS web site at ************************************************************ Application Procedures & Deadline Information Applications must be received by 6:00 pm (Central Time) on February 3, 2026. Apply for this position using the Apply Now button at the top or bottom of this posting and upload a cover letter, resume and contact information for three professional references. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through ************************* will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact Jordan Zech at *********************. For questions regarding the application process, please contact ************. At the University of Illinois Urbana-Champaign - the state's flagship public university and one of the world's leading research institutions - every staff member helps shape what's next. Founded in 1867, Illinois is home to a vibrant community of 59,000 students from all 50 states and 129 countries, supported by 15 colleges and instructional units, more than 20 research institutes, and one of the most comprehensive student service ecosystems in the nation. Whether you're empowering first-generation students, fueling breakthrough innovation, or strengthening communities across Illinois and beyond, your work here has a far-reaching and deeply meaningful impact. The university offers a highly competitive benefits package designed to support your well-being, growth, and financial security. Join a top 10 public university that has launched over 330 startups and continues to redefine excellence - where the Illinois Value Proposition ensures that your contributions are recognized, your potential is nurtured, and your career can thrive. Champaign-Urbana Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position; however, all employment decisions will be made by a person. This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents. The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify. Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at ************, or by emailing accessibility@illinois.edu. Requisition ID: 1034585 Job Category: Administrative Support Apply at: *************************

Full-time, Part-time Description Hyman's Auto Supply; Specialty Paint Division We are an automotive Paint, Materials & Equipment Distributor in the Decatur, IL market, with other locations in Springfield, Peoria, Chicago, Addison and Mishawaka, IN. Hyman's Auto Supply is a family business that has been in operation for over 98 years. We are growing in our markets and are looking to add to our talented staff! Duties - Check in merchandise accurately from various vendors - Stock Shelves in a safe and timely manner - Pull/Check/package orders for local customer delivery - Mix custom automotive paint (training provided) - Complete Miscellaneous tasks per Store Manager's discretion -Part time position Monday thru Friday- Hours negotiable - Pay based on experience -$15-$18/HR Requirements - High School Diploma or GED - Must be able to lift 40 lbs. - Job requires you to stand/walk for extended periods of time - Must have a Driver's License and a clean driving record Salary Description $15-$18/HR

Requirements Who you are -- We'd love to hear from you if you: Hold a high school diploma or GED Have at least 1 year of customer service, hospitality, retail, or sales experience Have at least 1 year of office administration or data entry experience, preferred Bilingual (English/Spanish) a plus Must be able to obtain an Illinois Residential Leasing Agent License within 1 year of employment (Illinois Properties ONLY) as applicable Must hold an active driver's license with 2 years of driving history and pass MVR requirements Are proficient with computer applications and software (e.g. Microsoft Office Suite, AppFolio, Outlook) and an aptitude for learning new software and systems Have excellent interpersonal, written, and verbal communication skills Demonstrate superior attention to detail, high energy, and a positive attitude Embody our core values: Be Kind, Own It, Be Flexible, and Always Improve Some additional things you will need: Availability to work longer hours and weekends during prime leasing season and turnover (specific dates vary from year to year) Must be able to perform the physical functions of the position resident communications, not limited to the ability to walk properties, complete physical inspections, deliver communications, and show properties Fairlawn is a vertically integrated firm focusing on real estate investment, management, and development. Based in Chicago and Champaign, Illinois, and managing a portfolio of 5,700 units with an asset value of $850 million, Fairlawn has a 10-year record in value-add projects, student housing, and build-to-rent communities. Fairlawn's best-in-class student housing brand, Smile Student Living, manages 3,400 beds at the University of Illinois Urbana-Champaign and is a key player in student housing in the region. Fairlawn has established a strong presence across Illinois, Indiana, and Kentucky, and is actively expanding into additional Midwest markets. We are seeking candidates who demonstrate a strong alignment with the requirements listed above. While meeting all qualifications is preferred, we understand that exceptional candidates may bring comparable experience and skills to the table including prior experience at Fairlawn. We value diversity of thought and experience, and we are committed to considering all applicants [internal and external] and to identifying and selecting the most qualified applicant for the role. Our company uses the Entrepreneurial Operating System (EOS) to run and help grow our business - the tools from EOS contribute to finding the right people and putting them in the right roles, effectively solving issues as they arise, and building a culture of accountability. In short, it gets everyone on the same page and working toward the same goals. If you have an ownership mindset and take pride in all the details, joining our team may be perfect for you! We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. Salary Description $15.00 + incentives

Trademark Marketing Group is a creative marketing firm that specializes in marketing our clients products and services to a wider and higher caliber audience. Our marketing program has been able to attract some of the largest consumer electronics and satellite television companies in the world. TMG's unique approach to each client allows for a much more pleasurable experience and a personalized campaign. One size does not fit all and we are all about creativity on a personalized level. *********************** Professionals with customer service experience are wanted to fill our Marketing and Entry Level Management positions. We are currently accepting applications from individuals with experience working in customer service, customer relations, and customer support to work as part of our team. Account Managers will receive training to ensure they have all the skills and knowledge that they require to be successful in this high energy industry. We are seeking candidates that are outgoing, personable & comfortable working in a team environment with a focus on customer satisfaction and professional development. Team based training sessions ensure that each person in our company has the opportunity to learn from our top representatives. We promote growth from within and encourage our team to work together to reach client & customer goals and improve skills. Specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience, which fosters acquisition of quality customers and long term customer loyalty. Entry level sales and marketing representatives will be trained in the following areas: Promotional Sales and Marketing Customer Service Account Coordination Campaign Management Client Relations Management Training Qualifications Job Description/Responsibilities: Contribute to a positive & energetic environment Maintain professional standards in marketing, sales & customer service Customer interaction to promote products & services Participate in daily training sessions & campaign meetings New account acquisition & customer retention Interact with customers daily to review current promotions, provide service quotes and sign on new accounts Conduct credit checks for potential customers Work strategically on a lead-based sale campaign Paperwork & lead disposition as needed Position Benefits Competitive Compensation- Weekly Pay Merit Based Advancement Exciting Bonuses & Incentive Plan Company Events Fun Work Environment Job Requirements 4 year degree preferred Desire to participate in professional development and take on new responsibilities Self-motivated and comfortable working both independently and as part of a team Customer service or customer relationship experience Ability to perform at a high level in a fast paced environment Reliable transportation is a required! Additional Information All your information will be kept confidential according to EEO guidelines.

Eicheanuaer Services, a Tech24 company, are a full-service commercial kitchen equipment repair company. We provide complete foodservice equipment maintenance and repair services for restaurants, QSRs, convenience stores, retailers, coffee shops, and concessions operations, specializing in commercial cooking, refrigeration, and HVAC equipment. The Customer Service Representative is a customer service driven role that requires quality, focus, and attention to detail. This position will perform an array of functions that will include answering incoming calls, communicating efficiently and thoroughly with both office personnel and field service technicians, and providing top-level customer service to customers. The Customer Service Representative has a direct effect on our overall customer experience and should be welcoming, helpful, and professional at all times. Job Description: Provide support to customers, handle inquiries, and provide resolutions. Work directly with both internal staff and field technicians to provide excellent customer service and estimate service repairs for customers. Perform data entry with high efficiency. Maintain professional verbal and written communication. Manage workloads and complete service requests for customers in a timely manner. Requirements: High School Diploma or greater. 3+ years of customer service experience required. Prior call center experience (inbound/outbound) required. Must have great customer service skills. Mechanical/Technical knowledge is a plus. Especially pertaining to refrigeration and/or HVAC Excellent written and verbal communication skills. Strong data entry skills. Must be able to work in office M-F 7:30am-4:30pm Benefits Include (but not limited to): Top pay for experience Full benefit package including medical, vision, and dental insurance Paid vacation, sick days and holidays including your birthday! 401(k) retirement savings plan Tech24 is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class. For more information about Tech24 and our career opportunities visit *********************************

Min USD $17.14/Hr. Max USD $26.56/Hr. Works as part of team to complete daily business office functions including billing, collecting, and interacting with patients. Also responsible for answering the telephone, routing and triaging calls relative to patient urgency. Schedules appointments and registers patients. Qualifications Education: * High school graduate or equivalent required. Experience: * Previous work experience in a medical office and/or customer service position preferred. * Previous experience dealing directly with the public in person and on the phone preferred. * Computer experience and typing skills required. Other Knowledge/Skills/Abilities: * Strong written and verbal communication skills required. * Ability to multi-task and prioritize required. * Candidates must successfully pass the following assessments during the interview process in order to be further considered for this position: Listening Skills, Data Entry, and Office Skills. Responsibilities * Assists clinic in meeting goals related to quality and patient satisfaction by providing assistance, guidance, and direction to visitors and patients, in person and over the phone in a manner designed to yield a high level of patient satisfaction. Communicates patients needs through the tasking mechanism of the electronic health record. Accountable for achieving quality and patient satisfaction standards, including anticipating patient needs, grievances, and service recovery. * Schedules, reschedules and coordinates patient appointments. Reviews new patient requests. Appropriately triages patients in urgent/emergency situations over phone or in person. Monitors patient flow through reception and works with team to minimize and notify patients of waits and delays. Schedules interpreters if needed. * Responsible for accurate registration of patient demographics and insurance. Utilizes a variety of external websites to confirm patient's eligibility. Determines appropriate copay, registration conversation, and insurance to bill based on appointment type. Collects patient financial responsibility at the time of registration, including current and past due balances Determine and provide age appropriate documentation to be completed by each patient. Obtains and validates proper consent for patient treatment. * Assists clinic in meeting goals related to days in accounts receivable by working as part of a team responsible for several front-line billing aspects which may include but is not limited to, charge entry, charge submission, posting of payments, charge adjustments, and cash management, including bank deposits. Reviews and corrects demographics/insurance errors. Assists in the clinic's overall financial performance by monitoring accounts for bad debt balances, pre-payment requirements, patient portions at the time of service, and other old balances. * Responsible for several tasks related to the paper flow through office. This may include, but is not limited to; working with incoming mail and faxed correspondence. Assists in scanning correspondence and paper medical records and conducting quality assurance and quality audits, if requested. * Performs opening and close of day activities. This may include running various reports, cash management, and completing required work lists. * Complies with all reimbursement rules and regulations, including Corporate Compliance and HIPAA. Applies the Minimum Necessary Standard when accessing protected health information. Complies with established clinic policies and procedures and safety standards. * Manages task lists within the electronic health record. * Demonstrates support for and participates in accomplishing team goals and objectives. * Assists clinic in meeting goals related to maintaining required government programs, such as NCQA and Meaningful Use programs. * Performs other related work as required or requested.

Care Coordinator, Youth and Family - Heritage Behavioral Health Center (Decatur, Illinois) Salary: Bachelor's Degree: Starting $23.00/hour + every other Friday off paid (for wellness) Master's Degree: $60,000/annually + every other Friday off paid (for wellness) Additional compensation available for candidates with professional licensure (e.g., LSW, LPC, LCPC, LCSW) or certifications such as CADC. Schedule: Full-Time | Every other Friday off (paid wellness day) Looking for a career where your work truly matters? Heritage Behavioral Health Center is hiring passionate professionals! About Heritage Behavioral Health Center We are a mission-driven Certified Community Behavioral Health Clinic located in Decatur, Illinois who is dedicated to improving mental health and substance use care to individuals in a multi-county area. We recognize that all individuals at our organization have an impact on client care - regardless of the position they hold. Why You'll Love Working Here: Collaborative mission-driven work environment Every other Friday off - paid wellness days Competitive salaries aligned with state and national benchmarks Loan forgiveness eligibility through NHSC At Heritage, we believe in taking care of our staff's needs so that they can concentrate on taking care of the needs of the individuals we serve. Our staff are our greatest asset, and we treat them as such! Your Role: Care Coordinator, Youth and Family - Heritage Behavioral Health Center (Decatur, Illinois) As a Care Coordinator for Youth and Family, you will serve as the primary point of contact for youth enrolled in the Pathways to Success program and their families. Your mission is to ensure that each child receives integrated, person-centered care that addresses behavioral health, physical health, and social determinants of health. You will work collaboratively with families, providers, and community partners to develop and implement individualized care plans that promote stability, recovery, and long-term success. Core Responsibilities: Engage youth and families to build trust and ensure active participation in care planning. Conduct comprehensive assessments to identify behavioral health needs, physical health concerns, and social service requirements. Develop and maintain individualized care plans that reflect family voice and choice, cultural considerations, and strengths-based approaches. Coordinate services across multiple systems, including mental health, primary care, education, child welfare, and juvenile justice. Facilitate Child and Family Team (CFT) meetings to ensure collaborative decision-making and progress monitoring. Monitor service delivery and outcomes, adjusting care plans as needed to meet evolving needs. Provide crisis support and linkage to appropriate resources when urgent needs arise. Document all activities in compliance with HFS and CCSO standards, ensuring timely and accurate reporting. Advocate for youth and families to remove barriers to care and promote equitable access to services. Knowledge, Skills, and Abilities: Knowledge of Care Coordination Principles: Understanding of wraparound planning, family-driven care, and integrated service delivery models. Behavioral Health & Child Development: Familiarity with mental health, substance use, and developmental needs of youth and families. System Navigation Expertise: Ability to coordinate across healthcare, education, child welfare, and juvenile justice systems. Cultural Competence: Sensitivity to diverse backgrounds and ability to incorporate cultural considerations into care planning. Communication Skills: Strong verbal and written communication for engaging families, facilitating team meetings, and documenting services. Problem-Solving & Critical Thinking: Ability to identify barriers, develop solutions, and adapt plans to meet evolving needs. Organizational Skills: Effective time management and prioritization in a fast-paced, multi-system environment. Technology Proficiency: Competence in electronic health records (EHR), care coordination platforms, and Microsoft Office Suite. Advocacy & Engagement: Skilled in empowering families, promoting voice and choice, and advocating for equitable access to services. Crisis Management: Ability to respond calmly and effectively to urgent situations and connect families to appropriate resources. Qualifications Minimum of Bachelor's degree in social work, counseling, psychology, education, or other human service fields Graduate degree in counseling, clinical psychology, social work, or other human service field preferred Minimum of 21 years of age A valid driver's license, reliable means of transportation, and proof of automobile insurance. Heritage also offers the following with this position: Generous Time Off: Vacation, sick, personal, and holiday leave Wellness Benefits: Every other Friday off paid, Employee Assistance Program (EAP), and fitness reimbursement Insurance: Health, dental, vision, flex spending accounts (healthcare, dependent care), and additional life insurance. Health insurance includes substantial agency contributions toward the cost. Retirement: 401k and Roth Professional Growth: Tuition assistance and continuing education opportunities Loan Forgiveness: Eligible through the National Health Service Corp Ready to make a difference? Apply today and join a team that cares about your well-being as much as the individuals we serve!