Customer Relationship Management Specialist
Customer service advisor job in Richmond, VA
Complete Description:
Ideal candidates for this role will innately be a strategic thinker, foster positive/purposeful interactions, build and preserve trusting relationships with assigned business partners throughout the agency. The position will also manage escalations for work within the service, product and project delivery pipelines.
Position specific responsibilities and duties will include, but not limited to:
· Meeting with and communicating directly with Agency leadership up to the Executive level on a routine basis.
· Working closely with IT leadership to ensure successful and continuous delivery of all products and services by ITD.
· Assigned to partner with Districts to act as a point of focus / resource for IT management, escalations, and coordination.
· Partner with business and Enterprise Architecture to identify product lines, then develop and maintain a multi-year business capability roadmap.
· Responsible for building and maintaining relationships with assigned business partners.
· Interfacing with project managers, service and operations managers to coordinate work, prioritize requests, and manage escalations for assigned Divisions.
· Identifying opportunities for new services, service improvements, and technical innovation to meet business needs.
· Overseeing the management of business partner expectations as related to ITD engagement and service or product delivery.
· Managing escalations related to technology procurements, projects and service delivery requests.
· Identifying, championing, and communicating customer needs.
· Consult and collaborate with ITD teams managing production operations and the strategic direction for systems owned by assigned business partners.
· Support continued compliance with VDOT and VITA policies, standards, and guidelines.
Desired Skills to Partner with Districts:
· Bachelor's degree or six (6) years or more of related experience. (6yrs)
· Experience working in Information Technology (including knowledge of SDLC, Agile Methodology, Technology Procurements. (5yrs)
· Strong communication skills in writing, speaking and presenting with leadership of all levels. (10yrs)
· Ability to listen, build rapport, and develop credibility as a strategic partner. Be able to shift opinions using influence over positional power. (10yrs)
· Skilled and experienced at conflict negotiation and resolution; Experience dealing with difficult customers. (10yrs)
· Ability to share-ownership and drive results as a team. Ability to focus on purpose, value, and results, rather than solutions. (10yrs)
· Ability to connect strategy to execution; Strategic thinker. (10yrs)
· Experience in Product Line planning, development and management. (10yrs)
· Understanding of VDOT's Organization Structure to include Districts and Central Office.
Required Skills & Qualifications:
Skills
Required/Desired
Amount
Of Experience
Bachelors degree or six (6) years or more of related experience in a role within Information Technology.
Required
6
Years
Experience working in Information Technology (including knowledge of SDLC, Agile Methodology, Technology Procurements)
Required
5
Years
Strong communication skills in writing, speaking and presenting with leadership of all levels.
Required
10
Years
Ability to listen, build rapport, and develop credibility as a strategic partner. Be able to shift opinions using influence over positional power.
Required
10
Years
Skilled at conflict negotiation and resolution; Experience dealing with difficult customers/being comfortable in uncomfortable situations.
Required
10
Years
Ability to share-ownership and drive results as a team. Ability to focus on purpose, value, and results, rather than solutions.
Required
10
Years
Ability to connect strategy to execution; Strategic thinker.
Required
10
Years
Experience in Product Line planning, development and management.
Required
1
Years
Understanding of VDOT's Organization Structure, how VDOT and VITA interact.
Desired
3
Years
BRMP Certification
Highly desired
Client Relations Specialist
Customer service advisor job in Richmond, VA
CapCenter is seeking a Client Relations Specialist to help pursue our mission: simplifying the homeownership journey with consolidated services, transparent pricing, and most importantly, a
client-centric philosophy.
This is a high growth role that we actively promote into operations and sales opportunities.
In the Client Relations Specialist role, you'll be the initial point of contact for CapCenter prospects who are considering CapCenter's suite of services. Client Relations Specialist respond to inbound inquiries to quickly and accurately identify which leads are qualified CapCenter prospects. Client Relations Specialists understand each inquiry's unique situation and financial goals, so that the most appropriate business unit can help them to the finish line.
Here's what you'll need to know about the role, our team, and what it takes to succeed at CapCenter.
You will
In your first 30 days, you will:
Secure an NMLS license (we'll sponsor it!)
Become a subject matter expert on our multiple service lines
Complete our introductory Consultative Sales training course
Get hands-on training in our CRM
In your first 90 days, you will:
Convert sales qualified leads to our Refi, Purchase, and Real Estate teams.
Get exposure to our different lead channels and learn how to best drive quality business
Build on your communications and underwriting knowledge through learning modules, proprietary training, and live coaching
Complete a self-assessment to build a blueprint for career progression at CapCenter
You are
A critical thinker: we're happy to teach the content, but you should be hungry to learn, comfortable thinking on your toes, and adept at solving problems.
A communicator: most Americans buy less than five homes in their life - it's critical that you build trust, distill complex financial concepts simply, and listen actively.
Self-aware: you're looking for an opportunity to develop your strengths and weaknesses
Driven to help others: you want to do good
Ambitious: you want to do well
A college graduate with a bachelor's degree
We hire for talent, not experience. You should be a solutions-oriented thinker who is not afraid to roll up your sleeves and tackle challenging problems.
You'll get
NMLS Certification
Competitive salary, variable pay & annual bonus
401k (with matching!), health, dental, & vision
Training to learn the home-ownership experience back to front.
To participate in cross-functional collaboration that fosters lateral and vertical career growth
The opportunity to help people through one of the most stressful and important transactions of their lives.
Our culture is growth oriented. Past Client Relations Specialists have been promoted into sales, operations, team lead, and market management roles.
Customer Support Consultant
Customer service advisor job in Richmond, VA
* Join a collaborative team and deliver great customer experiences! * Solve different problems every day and enjoy great learning opportunities! * Permanent full time role based in Melbourne We're REA With bold and ambitious goals, REA Group is changing the way the world experiences property. No matter where you're at on your property journey, we're here to help with every step - whether that's finding or financing your next home.
Our people are the key to our success. At the heart of everything we do, is a thriving culture centred around high performance and care. We are purpose driven and collaborative, which drives innovation and our ability to make a real impact. As such, we're proud to have been named in Australia's "Top 5" Best Workplaces two years in a row, as well as being recognised as a Best Workplace for Women.
Where the team fits in
The Customer Support team sits within our Customer Group. The group supports the organisation to deliver customer & operational excellence; use data to deliver customer solutions that ensure the profitability and sustainability of the REA Group; and deliver future focused strategic and operational planning.
The Customer Support Consultant is the front-line customer service interface for REA Group's customers, consumers and internal stakeholders. You will be joining a team who are passionate about service and the loyalty of our customers.
What the role is all about
* Resolve issues with our customers via phone, email and web chat in an empathetic, professional and timely manner
* Be digitally-savvy, we use a variety of systems, such as Zendesk, Slack, Salesforce (previous experience with these would give you bonus points)
* Balance customer demand and multi-tasking in a fast-paced customer contact environment
* Work as part of a high performing team, driving for performance excellence
* Communicate with colleagues across all levels of the organisation, influencing to find the best customer outcome
* Proactively identify opportunities to innovate and improve the employee experience, customer experience and operational excellence
* Provide thoughtful and insightful feedback to improve REA products and services
Who we're looking for
* 1+ years' experience in a similar corporate, call centre environment that is fast-paced and ever changing
* Someone with strong technical proficiency; with proven ability to multitask, utilising multiple systems while on the phone with customers
* Experience in real estate roles like leasing consultant, property manager or similar are highly beneficial
* Demonstrated experience of going above and beyond delivering service that promotes customer loyalty and advocacy through clear communication, positive language, active listening and empathy
* Experience resolving customer problems in a timely manner through strong analysis and decision making, persuasion skills and being adaptable to meet customer needs
* Demonstrating resilience, taking accountability for the customer experience and displaying a continuous improvement mindset
* Ownership: taking accountability for the customer experience and displaying a continuous improvement mindset
* Demonstrated growth mindset and enthusiasm for learning
The REA experience
The physical, mental, emotional and financial health of our people is something we'll never stop caring about. This is a place to learn and grow.
Some of our Perks & Benefits include:
* A hybrid and flexible approach to working
* Flexible leave options including, birthday leave and purchase additional leave
* Flexible parental leave offering for primary and secondary carers
* Our Because We Care program offers employees volunteering leave, community grants, matched payroll giving and our Community Café donates 100% of revenue to charity
* Hackdays so you can bring your big ideas to life
Our commitment to Diversity, Equity, and Inclusion
We are committed to providing a working environment that embraces and values diversity, equity and inclusion. We believe teams with diverse ideas and experiences are more creative, more effective and fuel disruptive thinking. If you've got the skills, dedication and enthusiasm to learn but don't necessarily meet every single point on the job description, please still get in touch.
Join our Talent Neighbourhood
Keen to be part of REA but didn't find a perfect match with this opportunity? Perhaps the timing isn't right? You should join our Talent Neighbourhood!
#LI-HYBRID
Auto-ApplyCustomer Service / Front of House Position
Customer service advisor job in Tuckahoe, VA
Benefits:
401(k)
401(k) matching
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Free food & snacks
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Deep Run Roadhouse is now hiring a Part Time Customer Service Associate.
We are located at 12379 Gayton Road.
Please do not call the business about this position or stop by without setting up a meeting.
BENIFITS
Get Paid Quicker - We pay our team members weekly.
Get Paid More - We are successful. You will be too. You deserve a raise. We have a tip share program that averages between $3.00 to $4.00 per hour.
Growth Opportunities - Our management team started out as hourly team members.
Best Quality of Life - No late-night hours. Take all the days off you need. Closed major holidays. We are open every day from 11am to 8:00pm.
Work Less - Full Time is only 35 hours a week. You can work more if you want.
Work Better - You will be thoroughly trained and proud of what you do.
Paid Vacation 40 hours PTO after 90 days for Full-Time Employees*
Feed the Fam Free shift meal and employee discounts at both Deep Run Roadhouse and Pearls Bake Shoppe.
Stay Healthy - We offer great Health and Dental Insurance Plans. *
Retirement Plan - We want you to retire one day. We will start helping you save by matching your contribution up to 5%.
Holiday Bonus - Our gift to you.
Be Part of a Team - Everyone our team works together in a healthy, productive, respectful, and prosperous environment.
Be Proud of your Job We are the best BBQ Restaurant and Catering Company in Richmond Virginia.
*For Full-Time positions only
JOB DESCRIPTION
Welcoming customers, answering questions, offering recommendations on purchases.
Accept payments using a point-of-sale system.
Processing refunds, exchanges, gift cards, and closing register at end of day.
Bagging and expediting orders.
Packing Dry Goods for Catering Events
Maintaining a clean and organized workspace, dining rooms, and bathrooms.
Taking inventory and restocking products as needed
Learn our menu, products, and processes to educate our customers.
Complete side work checklist to ensure smooth operation.
Following all tasks assigned by management.
Thanks, and we look forward to meeting you!
Consultant - Customer Training - Wavemark
Customer service advisor job in Richmond, VA
As a digitally automated clinical supply chain solution, Cardinal Health WaveMark Solutions leverages predictive modeling and automated inventory management - coupled with expert support services - to empower health systems' clinical and supply chain teams to optimize clinical workflows and improve efficiency. With WaveMark offerings in operating rooms, procedural labs, clinical labs and nursing units, hospitals gain enterprise visibility of their supply chain to support product availability, optimize clinical workflows, improve financial performance, and enhance patient safety. Using barcode and RFID technology, WaveMark links product usage to the patient record at the Moment Of Care (MOC), providing both inventory documentation and real-time product level insights to help protect patients from recalled or expired products.
**Job Summary:**
This individual is responsible for leading strategic training initiatives within hospital systems for WaveMark. This role involves partnering with hospital leadership to develop and execute enterprise-wide training strategies, delivering both onsite and virtual training sessions, and ensuring a seamless transition to customer success teams. The ideal candidate will have a strong background in healthcare training, strategic planning, and adult learning methodologies.
**Responsibilities:**
+ Facilitate strategy sessions with hospital leadership to assess training needs and align with organizational goals.
+ Develop and present comprehensive enterprise strategic training plans tailored to each healthcare organization.
+ Provide expert guidance on training best practices, change management, and implementation strategies.
+ Deliver Train-the-Trainer (TTT) programs onsite, equipping internal trainers with tools and techniques to deliver effective training.
+ Conduct and manage virtual training program and sessions using application platforms (e.g., Zoom, MS Teams).
+ Ensure training content meets the specific needs and supports the solution workflows within the hospital.
+ Oversee the training process from initial planning through department-level kickoff.
+ Ensure smooth handoff to Customer Success teams with clear documentation and transition plans.
+ Monitor training effectiveness and provide post-professional training services as needed.
+ Travel to customer sites (hospitals and healthcare systems).
**Qualifications:**
+ Bachelor's degree in related field, or equivalent work experience preferred. Related degrees could be in Education, Healthcare Administration, Organizational Development.
+ Certification in training or instructional design (e.g., CPTD, ATD, Kirkpatrick) preferred.
+ 5+ years of experience in training, consulting, change management, organizational transformation or organizational development within healthcare preferred.
+ Experience with EHR systems (e.g., Epic, Cerner) or healthcare IT solutions preferred.
+ Strong understanding of adult learning principles and instructional design.
+ Proficiency in virtual training tools and Learning Management Systems (LMS).
+ Excellent facilitation, presentation, and communication skills.
+ Ability to manage multiple projects and stakeholders simultaneously.
+ Familiarity with healthcare operations, compliance, and clinical workflows.
+ Strategic thinker with a consultative approach.
+ Strong interpersonal and relationship-building skills.
+ Adaptable, proactive, and solution-oriented.
+ Comfortable working in fast-paced, dynamic environments.
+ Ability to travel 75% to customer sites (hospitals and healthcare systems)
+ Customer/vendor credentialing is required (this may include vaccinations). More details will be provided if you are selected for an interview.
**Anticipated salary range:** $67,500 - $105,930
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 11/17/25 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Customer Service Advisor - Mind Support Line
Customer service advisor job in Richmond, VA
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a contact centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team.
This role is perfect for someone who is passionate about providing help to those who need it most.
As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Mind, you will provide essential support to help service users understand their mental health and explore the options available to them, making a significant difference in their lives.
The role is Monday - Friday working a 2 week rotation of 9am - 5pm and 10am - 6pm shifts. We also offer hybrid working and office-based options following training. The office is based in Nantgarw.
Key Contacts & Relationships:
Internal
• Customer Service Advisors
• Team Leaders
• Operations Managers
• Wider Connect Colleagues
External
• Service Users
• Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
• Identify and address safeguarding concerns promptly and effectively.
• Meet customer service standards and performance goals.
• Respond to difficult and sensitive cases with empathy, patience, and resilience.
• Deliver information services across multiple channels (telephone, online, email, and live chat).
• Resolve service user issues proactively, calmly, and professionally.
• Offer guidance, tailored recommendations, and signposting to Service Users.
• Follow established processes and adjust to evolving procedures.
• Manage confidential information with strict adherence to data protection standards.
• Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
• 12 months proven experience supporting multiple individuals/service users with mental health concerns and challenges.
• Previous experience working in a healthcare or mental health setting, ideally with crisis service experience.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Holds strong personal and emotional resilience skills, with the ability to provide professional support whilst maintaining ones own levels of wellbeing.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,340.00
Maximum Salary
£
25,340.00
Part-Time (As Needed) Service Liaison
Customer service advisor job in Richmond, VA
Part-time, Temporary Description
Empire Hospitality, a federal contractor in the hospitality industry, is seeking a Service Liaison to join our team. We are looking for an individual who has a heart for service and a desire to make a difference in the lives of our guests. As a Service Liaison, you will be responsible for maintaining a positive relationship with our hotel partners while providing exceptional service to our guests.
The Military Entry Processing Station (MEPS) Task Order On-site Liaison supports the daily operations of the Military Entry Processing Stations (MEPS) by supervising and coordinating services for applicants and communicating with key stakeholders. This role focuses on ensuring that all applicants receive the appropriate services as specified in the contract. The ideal candidate will have strong customer service skills, attention to detail, and the ability to coordinate with others and resolve issues independently.
The ideal candidate will have extensive experience in customer service, strong leadership abilities, and the capability to resolve complex issues efficiently. Prior military experience is strongly preferred.
Requirements
*Sunday-Thursday 2pm-10pm
Execute the daily operations of MEPS Support Services, ensuring compliance with contract specifications.
Perform applicant check-in/orientation and checkout processes, ensuring all applicants are properly processed.
Verify lodging and kitchen facilities remain in compliance with contract requirements.
Forecast daily support needs, communicate requirements to relevant stakeholders, and track performance of needs requirements.
Maintain regular communication with military representatives, hotel staff, and transportation providers to coordinate services.
Coordinate with others to resolve issues that may arise during applicant processing (hotel staff, food, transportation).
Resolve issues related to applicant conduct, seeking assistance as necessary.
Ensure applicants receive and acknowledge briefings/paperwork.
Complete reports as required.
Other duties as assigned by the Regional Manager.
Ensure that all safety, quality, and procedure compliance requirements are met.
Maintain a high level of customer satisfaction by ensuring that all services are delivered effectively and efficiently.
QUALIFICATIONS
High school diploma or GED required.
Minimum of one to three years of customer service experience, preferably in a high-volume environment.
Military or Department of Defense experience is strongly preferred.
Strong interpersonal conflict resolution skills.
Strong problem-solving skills and the ability to navigate complex situations.
Ability to read, interpret, and communicate effectively regarding documents, reports, and correspondence.
Proficient in basic math and able to solve practical problems in a fast-paced environment.
Strong working knowledge of Microsoft Excel, Outlook, and basic internet navigation.
Must be able to obtain and maintain any necessary facilities credentials/authorization (U.S. citizenship required).
WORK ENVIRONMENT / PHYSICAL DEMANDS
Climate-controlled indoor environment with occasional exposure to outdoor weather conditions.
Regularly required to use hands, talk, and hear.
Frequently required to walk and sit.
Occasionally required to stand, stoop, kneel, or crouch.
Empire Hospitality is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran's status, ancestry, sexual orientation, gender identity, marital status, family structure, medical condition (including genetic characteristics or information), veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal EEO laws and supplemental language at EEO including Disability/Protected Veterans and Labor Laws Posters.
Flexible Customer Service Associate
Customer service advisor job in Richmond, VA
The **Flexible Customer Service Associate** consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers. This position also ensures vehicles are prepared for customer pick-up, which includes cleaning vehicles. assessing damage, fueling, and refilling all fluids.
**Wages:** $16.00 per hour
**Qualifications:**
Strong oral and written communication of ownership, accountability, and initiative. Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following such as sitting, standing, waking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, seeing, and reading. Knowledge of equipment operation such as computer terminal, telephone, calculator, copy machine, and fax machine is required.
Apply **today** and shift your **career** into drive for **tomorrow** !
**Benefits and Perks:**
+ Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
+ Up to 40% off the base rate of any standard Hertz rental
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
Customer Representative
Customer service advisor job in Richmond, VA
We are seeking a highly motivated Customer Representative to join our dynamic team in the travel industry. As a key member of our customer service team, you will be responsible for assisting clients with their travel needs and providing exceptional support throughout their journey. If you have a passion for travel and delivering outstanding customer service, we want to hear from you!
Key Responsibilities:
Customer Assistance: Provide detailed, knowledgeable responses to client inquiries via phone, email, and in-person, including travel options, destinations, and special requests.
Travel Booking: Manage bookings for flights, hotels, tours, and transportation, ensuring a seamless experience for customers.
Issue Resolution: Address any customer concerns or complaints promptly, ensuring swift and satisfactory resolutions.
Personalized Service: Offer customized travel recommendations based on customer preferences and needs.
Documentation & Billing: Accurately process bookings, issue invoices, and handle payment transactions.
Relationship Building: Foster long-term relationships with customers, enhancing customer retention and satisfaction.
Stay Informed: Keep up-to-date with the latest travel trends, industry regulations, and product offerings to better serve customers.
Qualifications:
Previous experience in a customer service or travel-related role is preferred.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Ability to work under pressure and handle customer issues efficiently.
Knowledge of travel booking systems and industry regulations is a plus.
Service Writer
Customer service advisor job in Richmond, VA
Hancock's Automotive has been providing quality car care in North Chesterfield, Virginia, since 2011. We are a family-owned business delivering honest and professional automotive repair and auto maintenance services to the people of North Chesterfield and surrounding areas. The quality ASE (Automotive Service Excellence) certified technicians at Hancock's Automotive employ today's latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles.
Job Description
Automotive shop looking for the right full time, experienced and responsible person that can handle interaction with customers and mechanics.
Qualifications
Person would be responsible for meeting customers as they enter to discuss requirements needed for vehicle.
Responsible for creating repair orders for work being done to customer's vehicle along with being able to do quick estimates for customers at the front counter.
Other duties include answering all phone calls in a polite manner, maintaining a clean work environment and contacting customers on work already completed and maintenance coming up in the future.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service Associate
Customer service advisor job in Richmond, VA
This listing is for Part-Time (20-29 hours per week) only.
Do you love cats and dogs? Work with pets every day at our award-winning pet boarding, training, and daycare facility!
Holiday Barn Pet Resorts is looking for a part-time Customer Service Associate for our Midlothian location who is looking for a career with pets. As the face of our pet boarding, daycare, and training facility, the Customer Service Associates ensure positive relationships are developed and maintained with our furry guests and their owners! Customer Service Associates provide critical face-to-face interaction with pet owners and have the opportunity to help customers choose the best services for their pets, decide on fun playtime activities, pick an appropriate pet grooming service, and schedule boarding stays.
Holiday Barn is a high-volume pet resort in Richmond, with the opportunity to discuss pet care with owners on a daily basis. Candidates for this position must be able to take care of all arrival and departure procedures for our guests, meet and greet our customers in a friendly and professional manner, work with customers during pick-up and drop-off, have the ability to multitask and handle a high volume of phone calls in a fast-paced environment with ease. Customer Service Associates are an intuitive part of our "pack" and work within our company's values and brand experience.
PREFERRED REQUIREMENTS
A person who thrives on interacting with people, dogs, cats, and other animals.
Basic pet industry knowledge - we don't expect you to know every breed, but some pet experience is beneficial.
Flexibility - we are a pet boarding business; candidates must be ready to work weekends and major holidays.
Ability to use Microsoft 365.
Strong communication skills.
This workplace is moderately and physically demanding. Candidates must have the ability to lift and push up to 50lbs, stand for extended periods, be able to bend, stoop, reach, and stretch, along with the ability to move pets within the facility, vehicles, up and down stairs, and in and out of enclosures. The workplace is typified as a loud working environment - barking dogs, high-pressure dryers, etc.
Holiday Barn is a drug free workplace.
Holiday Barn is an equal opportunity employer.
Customer Service - Winner's Circle
Customer service advisor job in Richmond, VA
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Practices proper cost controls by accurately weighing tickets and scanning merchandise.
Responsible for stocking, displaying and securing merchandise in all storage areas.
Responsible for the reconciliation of tickets and merchandise inventory.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Be friendly and able to smile frequently.
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary Range:
12
-
13.5
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyFull Time Customer Experience Supervisor - Open Availability
Customer service advisor job in Williamsburg, VA
Marshalls
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Available to work flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
1252 Richmond Rd
Location:
USA Marshalls Store 0047 Williamsburg VAThis position has a starting pay range of $14.00 to $14.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Service Writer
Customer service advisor job in Laurel, VA
Job DescriptionAt Big O Tires, we strive to be the preferred tire and auto service retailer in every community while making Big O Tires a great place to work. We offer affordable benefits, profit sharing bonuses, paid time off, a family oriented work environment, and all you need to be successful. Join our team today!
POSITION SUMMARY
As an Automotive Assistant Manager for Big O Tires, you will direct and manage the overall daily operations of the retail store in accordance with identified company goals to obtain optimum efficiency, economy of operations, and maximize profit by assisting the Store Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Open and close store(s)
Assist the Store Manager with any duties they may assign
Monitors inventory levels to prevent shrinkage; orders and receives supplies as needed
Resolve/handle customer complaints within the established guidelines
Operate point of sale hardware and software and look up information for various applications
Prepare and inspect work orders, VIP Checklist and Vehicle Inspection Form (Health Check) for completeness
Is responsible for neat, clean, and attractive appearance of location and performing necessary maintenance
Ensure compliance with OSHA and Federal and State Environmental Regulations
QUALIFICATIONS
High school diploma or equivalency certificate is preferred
Experience in the automotive industry preferred
Can speak, read and write English. Spanish speaking is a plus
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to speak effectively before customers and employees
Good computer skills. Ability to use the company hardware and software
Valid driver's license
We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin. We are committed to building a culturally diverse faculty.
Customer Service Teammate
Customer service advisor job in Laurel, VA
Job Description
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation.
Our Teammates in this role typically earn $15.00/hour, which includes a base pay of $13.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
Customer Service Teammate
Customer service advisor job in Colonial Heights, VA
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation.
Our Teammates in this role typically earn $15.00/hour, which includes a base pay of $13.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
Customer Service Advisor - Migrant Help
Customer service advisor job in Richmond, VA
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team.
This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
This is a UK, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will weekends and bank holidays on a rota basis, so it could be a Saturday or a Sunday but won't be both days. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customer service standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
Part Time Flexible Customer Service Associate
Customer service advisor job in Richmond, VA
The **Part Time** **Flexible Customer Service Associate** consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers. This position also ensures vehicles are prepared for customer pick-up, which includes cleaning vehicles. assessing damage, fueling, and refilling all fluids.
**Wages:** $16.00 per hour
**Qualifications:**
Strong oral and written communication of ownership, accountability, and initiative. Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following such as sitting, standing, waking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, seeing, and reading. Knowledge of equipment operation such as computer terminal, telephone, calculator, copy machine, and fax machine is required.
Apply **today** and shift your **career** into drive for **tomorrow** !
**Benefits and Perks:**
+ Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
+ Up to 40% off the base rate of any standard Hertz rental
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
Service Writer
Customer service advisor job in Richmond, VA
Hancock's Automotive has been providing quality car care in North Chesterfield, Virginia, since 2011. We are a family-owned business delivering honest and professional automotive repair and auto maintenance services to the people of North Chesterfield and surrounding areas. The quality ASE (Automotive Service Excellence) certified technicians at Hancock's Automotive employ today's latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles.
Job Description
Automotive shop looking for the right full time, experienced and responsible person that can handle interaction with customers and mechanics.
Qualifications
Person would be responsible for meeting customers as they enter to discuss requirements needed for vehicle.
Responsible for creating repair orders for work being done to customer's vehicle along with being able to do quick estimates for customers at the front counter.
Other duties include answering all phone calls in a polite manner, maintaining a clean work environment and contacting customers on work already completed and maintenance coming up in the future.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service Teammate
Customer service advisor job in Brandermill, VA
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation.
Our Teammates in this role typically earn $15.00/hour, which includes a base pay of $13.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.